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APTS bid document for Video Conferencing solution on APSWAN

Open Competitive Bid (OCB)

For

IP Based High Definition Video Conferencing


Solution Using Centralized Management
for
Planning Department, GoAP

Proprietary & Confidential


Andhra Pradesh Technology Services Limited,
Boorgula Ramakrishna Rao Bhavan, B-block, 4th floor,
Tankbund road,
Hyderabad, AP 500 063, India.
Telephones: 91 (40) 23227458, (40) 23223865 Fax: 91 (40) 23228057
Email: apts@apts.gov.in

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APTS bid document for Video Conferencing solution on APSWAN

Proprietary & Confidential

No part of this document can be reproduced in any form or


by any means, disclosed or distributed to any person
without the prior consent of APTS except to the extent
required for submitting bid and no more.

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APTS bid document for Video Conferencing solution on APSWAN

Contents

Description
Page No.

Newspaper advertisement 4

Tender call notice 5

Statement of important limits and values of bid 11

Technical specification 13

General instructions to bidders 30

Standard procedure for opening and evaluation of bids 35

General conditions of proposed contract 46


Special conditions of proposed contract, if any 57
Bid letter form 58

Contract form 59

Bid Forms 61

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APTS bid document for Video Conferencing solution on APSWAN

Newspaper Advertisement.
Tender call for

IP Based High Definition Video Conferencing solution for Planning


Department, AP

Time schedule of various tender related events:


Bid calling date 20-09-2010
Pre-bid conference date/time 24-09-2010, 11-30 AM
Last date/time for clarification 24-09-2010, 02-00 PM
Last date/time for sale of bid documents 29-09-2010, 02:00 PM
Bid closing date/time 29-09-2010, 03-00 PM
Bid opening date/time 29-09-2010, 03-30 PM
Bid Document Fee Rs. 10,000/-
APTS Contact person Manager (IIP & Networking)
APTS Reference No. APTS/IIP/289/VC-MHQ/2010

If your firm is interested in participation, please visit our web site at


http://apts.gov.in/tenders. The bid document fee is payable only when you indent full
copy of the bid document and for participation in tender. The quantities mentioned
above are only indicative and may vary depending on actual requirement.

Managing Director

Andhra Pradesh Technology Services Limited (APTS), Boorgula Rama Krishna


Rao Bhavan, B-block, 4th floor,Tank Bund Road, Hyderabad, AP 500 063, India
Phones:(40) 23224289; (40) 23223865; Fax: (40) 23228057

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APTS bid document for Video Conferencing solution on APSWAN

I. Section A
Tender call notice.
Andhra Pradesh Technology Services Limited (APTS),
Boorgula Rama Krishna Rao Bhavan, B- Block, 4th floor,
Tank Bund Road, Hyderabad, AP 500 063, India.
Phones: (40) 23227458; (40) 23223865; Fax: (40) 23228057.
-----------------------------------------------------------------------------------------------------------
Tender call for

IP Based High Definition Video Conferencing solution for Planning


Department, AP

Time schedule of various tender related events.


Bid calling date 20-09-2010
Pre-bid conference date/time 24-09-2010, 11-30 AM
Last date/time for clarification 24-09-2010, 02-00 PM
Last date/time for sale of bid documents 29-09-2010, 02:00 PM
Bid closing date/time 29-09-2010, 03-00 PM
Bid opening date/time 29-09-2010, 03-30 PM
Bid Document Fee Rs. 10,000/-
APTS Contact person Manager (IIP & Networking)
APTS Reference No. APTS/IIP/289/VC-MHQ/2010

A. The background, solution, service or material required:

A.1.1 State SWAN details. Overview of AP State Wide Area Network

The National e-Governance Plan (NeGP) has identified 22 Mission Mode Projects,
which are to be implemented in a phased manner over the next 3-4 years by the Line
Ministries/Departments concerned at the Central and State level, as applicable, in
addition to the various other e-Governance initiatives being taken by the respective
States and Central Ministries. State Wide Area Network (SWAN) has been identified
as an element of the core infrastructure for supporting these e-Governance
initiatives.

The Government of Andhra Pradesh signed an agreement with M/s TCS to establish
a State Wide Area Network (SWAN) as the backbone network for data, voice and
video communications throughout the State. SWAN would act as the vehicle for
effective implementation of Electronic Governance (e-Governance) across the state.

GoAP has various departmental applications based on Departments’ operations,


specific usage and purpose, for providing services to the citizens. A typical
government department having an e-governance application shall require the
following:
• A common delivery platform for e-Governance applications.

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APTS bid document for Video Conferencing solution on APSWAN

• A mechanism for fast internal communication.


• Streamline access to services for the citizens and multiply usage.
• Support progressively increasing data and applications.
• Facilitate the transfer of information between employees in different
locations and to allow them to share common files.
• Provide a secure and reliable channel to transfer data across locations.

APSWAN is expected to not only fulfill the aforementioned objectives but also cater
to the information communication requirements of the entire state government and
its departments. Through implementing SWAN, the GoAP wishes to achieve the
following:

• Ensure that every citizen in the state has access to Government services and
information anytime and anyplace.
• Provide reliable, vertical and horizontal connectivity, across the state to
connect all the Departments and thereby integrate their services.
• Provide to the Departments, the ability to leverage a robust infrastructure to
provide a complete array of Government services and information.
• Reduce communication cost.
• Provide a secure backbone for encouraging electronic transactions.
• Provide efficient service management.
• Strengthen Disaster Management Capacity.
• Make services available in a cost efficient manner
• Move toward the provisioning of converged communication Services (data
and video) and the interconnection and interoperation of network platforms
and encouraging Operators to consider any network architecture to determine
the most efficient and cost effective approach.

The proposed network as part of the APSWAN covers the following:


S. No. Hierarchal location Number of
PoPs
1 SWAN State Headquarter (SHQ) 1

2 SWAN District Headquarter (DHQ) 23

3 SWAN Mandal Headquarter (MHQ) 1088

4 Wi-Max Nodes Min. 9

At each of the above locations a SWAN PoP (Point of Presence) is proposed to be


established. The SHQ PoP will be connected to the District PoPs using leased lines
with 8 Mbps capacity. Each of the DHQ PoPs will in turn be connected to the MHQ
PoPs of that district using leased lines of 2 Mbps capacity. Further, connectivity
would also need to be provided to various offices at each of these SHQ/DHQ/MHQ
locations. It is proposed to connect 75 remote offices at SHQ, 25 remote offices at
each DHQ and 5 remote offices at each MHQ. These connections will be achieved
using combination of leased lines/RF Link/WiMax etc. These projections, however,
may increase or reduce based on site conditions and requirements. The overall

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APTS bid document for Video Conferencing solution on APSWAN

solution of APSWAN shall comply with general guidelines specified by DIT, GoI from
time to time. This is to ensure seamless interoperability and interconnectivity to
NICNet or any other National Network for use by Central or any State Government.

The Planning Department, Government of AP (GoAP) under APSDMS project has


established Video conference setup between SHQ & CPO/MRO offices as detailed
below:-

Table 1:
S. No. Equipment details Qty
1 Polycom MCS4624 is an IP based H.323 Video 11 Nos.
Conferencing bridge media conferencing platform
MCU/Video equipments. It can create multipoint and ad-hoc
video conferences. Multiple LAN port, connected to
additional network
2 Polycom make VSX7400 video conferencing terminal. It 373 Nos.
integrates audio and video end point (1 VGA port, 1 LAN)
3 42” LCD TV 374 Nos.
The list of locations where the existing equipment were installed is enclosed as
Annexure-IV

Now Planning department desires to migrate the existing Video conference setup to
new APSWAN and also provide Video conference facility for the remaining locations
(MHQs). IT&C department proposes reconfiguration of the same as given in
Section-D. For the same this RFP is issued.

In addition to the above one more CUG of Video conference setup up exists on the
present APSWAN as detailed below which is also to be integrated in the new
solution:-

Table Equipment details Qty


2:S.
No.
1 Multi conferencing Unit with Gatekeeper (Polycom RMX 1
2000 + Polycom SE-200 Network appliance with Read
manager)
2 Hardware Codec H.239 64K – 4Mbps with Power Camera 32
(Polycom DST K60)
3 Display system – 42” Plasma Display (LG 42PG21) 32
4 2KVA Online UPS (Numeric HPL-2000) 32

Note : The vendor should commission HD end points at DHQs duly migrating the
existing end points as per the directions of the GoAP/APTS.

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APTS bid document for Video Conferencing solution on APSWAN

A.1.2 Requirements under this RFP in brief:

AP intends to have High definition Video Conference equipment across


the state covering the State HQ, Districts HQ and at Mandal offices.

Supply, installation and commissioning of IP based High Definition


Video Conference equipment at various district collector offices, Mandal
level offices in AP on planning dept. Network/ APSWAN to integrate with
the existing Polycom MCUs at AP Secretariat as detailed below:

Schedule I:
Product Description Qty
code

D.1.1 Multi Conferencing Unit at each DHQ with support for up to 60 9


end points or more

D.1.2 Multi Conferencing Unit at each DHQ with support for up to 80 3


end points or more

D.1.3 Multi Conferencing Unit at SHQ with support for up to 200 end 1
points or more

D.2 Portal for global Management of devices and users 1

D.3 Gateway to connect the existing Polycom equipment at each 23


district

D.4 HD End point with camera at MHQs & DHQs 766

D.5 Display system - 42” LCD Display system at MHQs & DHQs 766

D.6 1 KVA UPS 1139

D.7 PC based HD Video conference software (No. of licenses) 1100

D.8 USB Camera on Rate Contract basis for a period of Two 500
years (approx. quantity considered for evaluation)

D.9 USB Mic & Speakers set on Rate Contract basis for a period 500
of Two years (approx. quantity considered for evaluation)

The vendor should commission the new equipment duly integrating with the
existing Video conference equipment under Table 1 & Table 2 above as per
directions of GoAP/APTS.

A.2. Scope of incidental services:

1. Furnishing of a detailed operations and maintenance manual for each appropriate


unit of the supplied goods.
2. Warranty period services for Two years.

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APTS bid document for Video Conferencing solution on APSWAN

3. Maintenance for 3 years after warranty period of 2 years.


4. Selected vendor has to provide services during warranty and back to back AMC
after warranty to APSWAN operator as per the decision of GoAP.

A.3. Maintenance :

Bidder should indicate Annual maintenance cost for the indicated years after expiry
of warranty period of 2 years.

A.4. Delivery and Installation period

Bidder shall deliver the goods/services within Six weeks and install and commission
the same within Ten weeks from the date of contract signing.

4.1. Delivery: 6 weeks


4.2. Installation of MCUs: within 8 weeks
4.3. Installation and Commissioning of total system: within 10 weeks

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APTS bid document for Video Conferencing solution on APSWAN

Section B
B. Pre-Qualification criteria:

1. The bidder should be a Manufacturer or an authorized representative of a


manufacturer and should be in business of manufacture and or supply and
maintenance of the offered items.

2. The bidder should be registered company in India for more than three years
as on bid calling date & should be in profits for last three financial years.

3. The annual turnover of the bidder has to be above Rs: 25 Crores in each of
the last three financial years.

4. The bidder should have prior experience with supporting 3rd party s/w or h/w
products and have orders worth over Rs: 4Crores during last three financial
years.

5. The OEM or Bidder should have implemented or executed at least 1 client


installation with 100+ users in single network and offered brand of endpoints
in 200+ locations in any of the last three financial years across globe.

6. The OEM for Video conference equipment should have at least 1 direct office
in India with sales/support representatives representing the OEM.

7. The bidder should have a service centre in Hyderabad with at least 4 certified
engineers (for the offered product) or should submit an undertaking that if they
are selected they will open a service centre in Hyderabad with at least 4
certified engineers (for the offered product) with in 30 days from the date of
agreement.
8. The Bidder should be ISO 9001:2008 certified as on the bid calling date.

Note: Relevant documents in support of above should be furnished.

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APTS bid document for Video Conferencing solution on APSWAN

Section C
C. Statement of important limits/values related to bid

No Item Description

1 EMD Rs. 60 Lakhs

2 Bid Validity Period 120 days from the date of opening of bid

3 EMD validity Period 45 days beyond bid validity period

4 Maintenance Period 5 years including warranty period of 2 years.


(The total cost of ownership for 5 years will be
considered for evaluation in identifying the L1
bidder.)

5 Variation in quantities +/- 25%

6 Period for furnishing Within 7 working days from date of receipt of


performance security notification of award

7 Performance security value 10% of contract value in favour of The


Managing Director, AP Technology Services
Ltd.,

8 Performance security validity 60 days beyond warranty period


period

9 Period for signing contract Within 10 working days from date of receipt of
notification of award

10 Warranty period 24 months from the date of successful


installation and commissioning of all goods.

11 Up time % All the systems/ items under comprehensive


maintenance must provide rated performance
during uptime. Maximum permissible down time
for each item in parts or continuous is 24 Hours
calculated over a period of 3 months.

12 AMC Performance Security Equal to AMC value valid for 15 months; to be


Value and period provided once the AMC period starts

13 Payment terms Cumulative payment

14 On delivery & successful 90% of contract value


installation

15 On acceptance 10% of contract value

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APTS bid document for Video Conferencing solution on APSWAN

16 LD for late in installation For 1st week 1% of the equipment cost for late
installation of individual site from the respective
milestone or part thereof, 1.5% for 2 nd week
or part thereof, 2% for 3 rd week or part thereof
and so on.

17 Maximum LD for late installation 10% of value of late installed goods

18 Penalty for failure to maintain If down time is more than the permissible down
during warranty or AMC time following penalties shall apply.
1. MCUs : 0.5% of cost of MCU and all
equipments connected to this MCU at all
sites per 24 hours or part there of
subject to a maximum of total cost of
these equipments
2. All other Items: 0.3% of cost the
equipment at that site per 24 hours or
part thereof subject to a maximum of
cost of equipment at that site.

19 Options for the required If the bidder wants to give option, he may
equipment submit it as separate bids along with separate
EMD. This will be treated as separate bid for
evaluation.

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APTS bid document for Video Conferencing solution on APSWAN

Section D
D. Technical specification SCHEDULE-I

The Typical network diagram of the proposed Video conference solution will be
as follows:-

D.1. The proposed solution should have the following essential features :

a) To support registration of 1,100 users.

b) In DHQ the MCU should have the ability to support 60 or more concurrent active users in
multi-party calls potentially up to 1080 HD resolution with rate matching or transcoding
support to dynamically maintain highest possible video resolution/frame rate and lowest
latency ( 40 msec max in server) on shared IP networks depending upon CPU power,
camera resolution and bandwidth available with each user.

c) In DHQ the solution should have the ability to support concurrently connecting 20 or
more desktop users with H323 standard resolution VC system/MCU in addition to the
Hardware based end points.

d) To have Embedded Firewall Traversal so that software clients can login on the
web portal by using landline/wireless broadband connection and conduct point to

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APTS bid document for Video Conferencing solution on APSWAN

point and multi-point VC using Internet connectivity provided by various network


service providers.

e) To have support for integration with LDAP servers.

f) To support sharing of any application/presentation running on the computer or the entire


screen along with live video in point to point as well as multi-point calls.

g) Complete solution is to be supplied with n+1 redundancy at DHQ & SHQ levels
with manual/automatic recovery mode for each type of central server e.g. Web
Portal, Centralized Routers/MCUs, and Gateways etc so that failure of any sub-
system should not stop/downgrade the services as defined above. The
infrastructure at DHQ & SHQ levels should be fully redundant.

h) Client software should be downloadable from the centralized servers and


installed on desktops having Windows XP, Vista and Windows 7 platforms.
Support available for OS such as Linux and MAC may also be indicated.

i) Tx Resolution (Encoding) to be supported by software desktop clients 720p or


more at 30 fps.

j) Rx Resolution (Decoding) to be supported by software desktop clients up to


1080p at 30fps

k) The solution should be easy to use for call initiation and call management by
using a centrally managed clients typically through a standard web browser or an
applet

l) To show real time status (presence) of users

m) To have Web based access for administrator to create and manage user
accounts

n) Registered users to have their own meeting room where they can invite (dial in
and dial out) multiple users for on-demand multi-point conferences. Users to have
facility to manage their own meeting rooms by defining PIN number,
muting/unmuting audio/video and disconnecting various participants.

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o) To generate Call Detail Record (CDR) reports for all point to point and multi-point
conferences made by various registered users.

p) To support virtual separation of multiple closed user groups (CUGs) who are
sharing the same centralized servers.

q) The Ports of the Multipoint Server included in the solution must support
upto1080p resolution.

r) In order to preserve a good end user experience. The Multipoint Server included
in the solution shall achieve rate matching and the latency introduced by the
server in a multipoint call should not exceed 40 msec .

s) The Audio/Video traffic will have to remain at DHQ level for the multipoint calls
involving 60 or more mandals of each district

D.1.1 Multi Conferencing Unit/Router at DHQ level with support up to minimum


60 end points or above (9 Nos.) ( Should have all essential features as detailed at
D.1 above. )

MCU: 60 sites (ports) in IP @ 2Mbps on each port with Adaptation on each port (rate
matching, frame rate matching and resolution matching), CP and VA Layouts ,AES
encryption on each port without the reduction of any port on the MCU with 1080p
resolution for each and every port.

Make & Model

The server should have the ability to scale up to 100 HD ports


High Performance
for future evolutions, with full rate matching, continuous
Platform
presence and AES support
The MCU should support 60 sites on IP up to 4 Mbps with full
Capacity rate matching & AES on each port without any
capacity/functionality degradation

• H.264
• Up to 1080 30 frames or 720P 60 frames per second on all
Video Support ports
• 16:9 and 4:3 aspect ratio
• content sharing support

• 32 KHZ Wideband Audio Support


Audio Support • User managed mute control
• Inband DTMF support

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APTS bid document for Video Conferencing solution on APSWAN

Web-based management
• Administrator and operator views
Management Tools • Onboard shelf management monitors and maintains hardware
elements

Dual Network Interface supporting 10/100 Mbps / 1Gbps


Network Support interface
• 64 Kbps to 4 Mbps conference data rates

• Low latency (<40 msec in server) rate matching process


Rate & Resolution
• Resolution
Matching
• Frame rates

• AES media encryption 128bit


• It is required to be able to protect the Conferences by:
• Setting a Pin
Security • Locking the Conference
Users, and not only Administrators, need to be able
to perform these actions via a Web Interface.

• GUI user authentication

Conferencing • Personal layout, automatic and dynamic layouts, , Far-end


Highlights camera control (FECC), Conference dial out and dial in,

Three levels -
Chair (user) Person – can start and manage a conference
Operator – can manage conference and monitor the bridge (i.e.
GUI Permission Levels
can see the device tree and the alarms)
Admin – can manage conferences, configure, and monitor the
bridge

Should have support to work H.233 and SIP devices either


Integration
directly or via gateway

Meeting rooms
Conferencing Modes Possibility to integrate the system with external applications and
databases for the access control and presence indication

Architecture must grant full redundancy of all components (MCU


Hardware Redundancy
hardware and all ports)
Hardware Monitoring Control function to monitor the condition of the server via SNMP
Security and encryption of signaling used for AES encryption
Signaling encryption key exchange for the signaling and media included the User and
Admin Web Interface.
AES Encryption AES encryption should be available on all Ports

This network appliance / Component should offer a flexible and


Core Platform cost-effective way to implement a wide range of video/audio
conference. The core platform should be able to scale up to 100

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APTS bid document for Video Conferencing solution on APSWAN

Full HD Ports up to 4 Mbps on each Port.

This system should Integrates with LDAP for automated user


Application Highlights authentication against any LDAP Server or Microsoft Active
Directory.

This system should have provision for initiating a call from a


Intelligent Dialing video endpoint as easy as joining a web conference

Call Detail Records include parameters necessary to evaluate


Integrated CDR network utilization and facilitate charge-back billing. Report data
Reporting can be exported in .CSV format for use in third-party
applications.
This Appliance should support connectivity to H.323 standard
3rd Party Product support of 3rd party IP endpoints, gateways, MCUs and
Support gatekeepers, either directly or via a gateway
Accessories With all required connecting cables and accessories

D.1.2 Multi Conferencing Unit at each DHQ with support for up to minimum of
80 end points or above (3 Nos) :
1. With essential features same as D.1 above and Specifications
same as D.1.1 except for the following change in D.1.b

In DHQ the MCU should have the ability to support 80 or more


concurrent active users in multi-party calls potentially up to 1080 HD
resolution for each and every port with rate matching or
transcoding support to dynamically maintain highest possible
video resolution/frame rate and lowest latency ( 40 msec max in
server) on shared IP networks depending upon CPU power,
camera resolution and bandwidth available with each user.

D.1.3 Multi Conferencing Unit at SHQ with support for up to minimum of 200
end points or above (1 No) :
a) With essential features same as D.1 above and Specifications
same as D.1.1 except for the following change in D.1.b

In SHQ the MCU should have the ability to support 200 or more
concurrent active users in multi-party calls potentially up to 1080 HD
resolution for each and every port with rate matching or
transcoding support to dynamically maintain highest possible
video resolution/frame rate and lowest latency ( 40 msec max in
server) on shared IP networks depending upon CPU power,
camera resolution and bandwidth available with each user.

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APTS bid document for Video Conferencing solution on APSWAN

D.2 PORTAL TO MANAGE ALL USERS AND DEVICES (Routers, Gateways, HD


Systems, Desktops) (1 unit at SHQ)

D.2.1 Portal Users and Conference Management (1 unit at SHQ)

This appliance should provide a centralized web based users


simple, intuitive, enterprise-wide conference and user
Portal Server
management. It includes a web server and Database and based
on a hardened Linux operating system.

• Administrators can create customized conference templates for


Conference
different users / user roles, selecting default settings for various
Templates
conference features

Network Support 10/100 Mbps / 1Gbps interface

• To help ensure the best conference experience, Operators can


quickly and easily take control of a running conference and
modify the following parameters:
• Conference URL for Guest Web Access
Real-time conference
• PIN
management
• Lock/Unlock
• Mute/Unmute for audio and video from all or
selected participants
• Conference Termination

D.2 .2 Device Management

Centralized Registration and access control of all users via a


easy to use web interface
The administrator need to be able to perform group based
Centralized control of provisioning to set restrictions on the Personal Meeting Room
users like:
Maximum Number of Participants
Maximum Upstream and Downstream Bandwidth

• Automatic software updates to networked video devices and


Software clients to ensure hassle-free system upgrades.

For the PC Based Clients: there should be the possibility to rollout


Centralized control of new versions based on the Operating Systems
video conferencing
network saves time, For the Room systems: : there should be the possibility to rollout
resources, and costs new versions based on the model

• Provisioning simplifies deployment and management by


allowing users to create profiles of device settings and transfer

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APTS bid document for Video Conferencing solution on APSWAN

those settings to newly installed systems

• Real-time monitoring and remote network management insures


video conferencing network integrity and helps minimize network
downtime

Comprehensive • Dialing is as simple as pushing a button with the user-centric


directory services Global Directory
make dialing video
• E.164 support enables video calls to be dialed by name,
calls simple extension, or alias

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D.3 Gateway to connect the existing Polycom equipment at each district (23
Nos)

D.3 .1 Gateway to connect to Legacy Equipments

Make & Model


This appliance should provide connectivity between Routers
Gateway
and Legacy H.323 or SIP equipments
Capacity • support up 1 HD 720p connection or 4 SD connections or 12
CIF connections or 50 Audio connections
Dual Network Interface supporting 10/100 Mbps / 1Gbps
Network Support

Protocols Support • H.323, SIP, H.239


Video Support • Main Channel: H.263, H.264
Audio Support • G.711, G.722,
Data Sharing support • H.239 with H.263, H.263+ and H.264 up to XGA Resolution

D.3.2 Device Management

Centralized control of Centralized Registration and access control of all users via a
users easy to use web interface
• Automatic software updates to networked video devices and
Centralized control of Software clients– in groups or individually, ensure timely,
video conferencing hassle-free system upgrades
network saves time, • Real-time monitoring and remote network management
resources, and costs insures video conferencing network integrity and helps minimize
network downtime
Comprehensive • Dialing is as simple as pushing a button with the user-centric
directory services Global Directory
make dialing video
• E.164 support enables video calls to be dialed by name,
calls simple
extension, or alias
Accessories With all required connecting cables and accessories

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D.4 HD End point with camera at MHQs & DHQs (766 Nos)

Point to Point Video Conference System (separate camera & codec) with
supports from 64 K up to 4 Mbps & content sharing from PC/Laptop

PARAMETER Description
Make & Model
SYSTEM COMPONENTS The system should come equipped with Wireless remote control,
separate camera, microphone, cables and codec. Ability to
Support 2 monitors
BANDWIDTH Encoding up to 2 Mbps (HD) and decoding from 64Kbps up to 4
Mbps.

Encoded resolution up to 720P


Decoded resolution up to 1080P-30 including support for 720P-60
VIDEO STANDARDS H.264
USER INTERFACE • The system should allow the device admin to restrict access to
certain options and menus with the use of a Configuration
PIN/Password.

• The system should provide an easy to use install process


when the unit is first powered on.
• Dual monitor view can be displayed on one monitor
BOTH NEAR AND FAR It should be possible to see both the near and far site on One
SITE VIDEO ON ONE Screen thus making most efficient use of a single display area.
MONITOR The system should be capable of supporting multiple monitors
VIDEO INPUTS on end • The unit should support a HDMI/DVI input and USB
point for Main Camera • RS232/USB port for a PTZ camera control
VIDEO OUTPUTS • x1 HDMI
• x1 VGA
AUDIO STANDARDS 32 kHz bandwidth on IP.
AUDIO FEATURES • The system should support Superior wideband audio of 32 kHz
of crystal clear audio,
• Should support Audio error concealment which Reduces audio
drop-out on busy IP networks and smooth, consistent verbal
communications without interruptions
MICROPHONE A micpod with an array of at least 3 microphones is required to
FEATURES guarantee an Omni-Directional Pickup.
The same device should also act as a speakerphone.

The device should also have a mute button and the possibility to
manually focus the pickup to a single room area.

EMBEDDED • The system should support 128 bit AES encryption for both the
ENCRYPTION signaling and media and HTTPS for user and admin access.
• The system should support Secure password authentication •
The system should support administrative passwords, dial-in
meeting password should be supported. Encrypted password for
Web UI should be supported.
COLLABORATION It should be possible to get data from any external PC/laptop
OPTIONS equipped with a VGA output and shown to the remote side.

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During a conference It should be possible for multiple users to


share the PC content at the same time
NETWORK FEATURES • The proposed system should support Audio Error Concealment
• IP Precedence (ToS)
• Packet and jitter control
• Network Address Translation (NAT) support with TCP Based
Tunneling whenever UDP is blocked.
• Automatic NAT discovery

• Asymmetric speed control with automatic network speed
sensing.
• TCP/UDP fixed-port firewall support
• Lip synchronization
• Echo cancellation
• Echo suppression
• Central Directory Integration
NETWORK INTERFACES Support for 1 x LAN / Ethernet (RJ-45) 10/100 Mbit/1 Gbit
SUPPORT
ETHERNET / INTERNET / TCP/IP, DHCP, ARP, HTTP / HTTPS
INTRANET Wired 10/100 Mbit/1 Gbit Auto
CONNECTIVITY
CAMERA Pan/tilt/zoom (PTZ) HD camera with specifications meeting or
exceeding:

Image Sensor: HD CMOS


Video Modes: HD 1080P/30, HD 720P/30
Zoom: 3x Optical
S/N Ratio: > 50 dB

Camera Control: Standard Visca/ RS 232

Pan Rotation: +/- 100°


Tilt Rotation:_ +/- 30°

SYSTEM MANAGEMENT The offered system should supports


Diagnostics and software upgrade via PC
The system should supports Web UI set up for new unit
The Language independence should be supported
System should be configurable through Web UI
Multipoint features The system should be a point to point system only and use
external MCU for multipoint
AUTOMATICALLY The system should be able to auto answer calls.
ANSWER INCOMING
CALLS
DUAL VIDEO screen It should be possible to display Video and data sharing on 2
support separate screens (DUAL SCREEN SUPPORT)

Accessories With all required connecting cables and accessories

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D.5 Display system – 42” LCD Display system at MHQs & DHQs (766 Nos)

PARAMETER Description
Make & Model
1 Screen size 42” (106 cms)
2 GENERAL SPECIFICATIONS
a. Resolution 1920 X 1080p Full HD
b. Brightness (cd / m2) 450 cd/m2
c. Viewing Angle (degree) 178 / 178
d. Response time(GTG) 6 ms
e. Broadcasting system PAL / SECAM-BG / DK , PAL-I , NTSC-M
f. Life Span (Hrs) 50,000 Hrs
G Aspect Ratio 16:09
3 Picture features Active color management, Adaptive contrast and color,
Automatic image optimization, De-interlacing, 3-D noise
reduction
4 Audio features Auto volume leveler, Bass/Treble/Balance, Equalizer
5 Audio Output (Watts) 10 W + 10 W
6 Connectivity AV In, AV Out, S-Video IN, DVD compatibility, HDMI Input,
PC Audio In
7 Accessories Remote with batteries, With all required connecting cables
and accessories
8 Power Voltage, Hz : 100-240Vac 50/60Hz
Consumption (Typical) : 175W
9 Mounting With an appropriate stand to position the display system at
approximately 5’ height

D.6 UPS 1 KVA Online UPS (1139 Nos)

Make ____________________
Model ____________________
Capacity 1 KVA / 800W
Technology Microprocessor Controlled True online Double Conversion
Design
Input Parameters:
Input Supply Single phase
Nominal Voltage 230 Vac
Voltage Range 160V to 300V at 100% load, at 60% load 110V to 300 Vac
Frequency 50 / 60 Hz
Frequency range – Hz 40 – 70 Hz
Power Factor >=0.95 pf
Output Parameters:
Nominal Voltage 220/230/240 Vac
Crest Factor 3:1 max.
AC-AC Efficiency 88% R-Load, 87% RCD-Load
Power Factor 0.8 pf

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APTS bid document for Video Conferencing solution on APSWAN

Battery Parameters:
Type Sealed Maintenance Free Batteries (Rocket / Panasonic / G.
Yuasa / Yuasa / CSB / Amaraja)
Backup Total AH 936 AH or higher
Battery Rack & Connectors Powder coated battery rack to be provided
Charger Built-in solid state float-cum-boost charger with automatic
boost
Other Features:
Noise Level <45db
Display LCD display for status/fault information
Communication Port RS 232
Cold Start Should be Available
Monitoring Software SNMP
Compatibility Should be Generator Compatible
Foot Print Should be compact
Credential ISO 9001 and 14001 Certified
Standards:
Protection All critical source and sensitive loads should have protection
from transients

Advanced Electronic Protection for device safety backed with


MCBs/MCCBs/ Soft start feature for rectifier and Inverter,
Built-in Overload protection, from short Circuits
Cabling and Connectors The Vendor should do all the required electrical cabling for
Input connectivity and Output distribution to connect VC
equipment (Codec & Display).
(Approx. 2 mts to 3 mts Length on both sides) to complete
the installation of UPS systems.

D.7 PC based Video conference Software (No. of licenses) (1100 users)

PARAMETER Must be configurable


Make & Model
Platform Support The desktop application must run on WinXP, Vista, 7, MacOSX
BANDWIDTH The software should support encoding up to 1 Mbps with 720P-
30 and decoding from 64Kbps up to 4 Mbps including the
support for 1080P at 3 Mbps
VIDEO STANDARDS H.264
USER INTERFACE • Could be customized via APIs
• The system should provide an easy to use install wizard when
the client is first installed.
• Dual monitor view must be supported for laptops or desktops
using 2 screens
BOTH NEAR AND FAR It should be possible to see both the near and far site on One
SITE VIDEO ON ONE Screen thus making most efficient use of a single display area.
MONITOR
The preview should support both the Picture in Picture layout or
appear as one of the participants of the conference.
VIDEO INPUTS The application should support standard USB Cameras which
can be changed or switched on the fly.

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AUDIO STANDARDS 32 kHz bandwidth on IP


The application should support standard USB headsets or
Microphones which can be changed or switched on the fly.
AUDIO FEATURES • The system should support Superior wideband audio of 32 kHz
of crystal clear audio,
• Should support Audio error concealment which Reduces audio
drop-out on busy IP networks and smooth, consistent verbal
communications without interruptions
EMBEDDED • The system should support 128 bit AES encryption
ENCRYPTION- • The system should support Secure password authentication
• The system should have a unique factory default password
• The system should support administrative passwords, dial-in
meeting password should be supported. Encrypted password for
Web UI should be supported.
COLLABORATION It should be possible to share any application active on the
OPTIONS computer or the entire screen. In a multiscreen setup the user
should be able to select which is the screen that will be shared
among the ones currently connected/active.

It should be possible to view any shared application or screen by


any other party via a simple button

Each user, either in a Point to Point or multipoint, should be able


to share at the same time.

Every participant should be able to decide if they want to display


a shared application/screen or not.
NETWORK FEATURES • The proposed system should support Audio Error Concealment
• IP Precedence (ToS)
• Packet and jitter control
• Network Address Translation (NAT) support
• Automatic NAT discovery
• Asymmetric speed control
• TCP/UDP fixed-port firewall support
• Lip synchronization
• Echo cancellation
• Echo suppression
• Directory Integration
ETHERNET / INTERNET / Desktop should run on any IP networks ranging from 3G+, A/S-
INTRANET DSL, T1, Ethernet…, in either full TCP or TCP/UDP mixed
CONNECTIVITY modes.

NAT and Firewall traversal should be an integral part of the


solution allowing automatic fallback to a TCP Based tunneling to
overcome network restrictions.

Such a tunneling should also be possible via Web Proxies


Usability The application must be very easy to use, calling other parties
should be extremely simple and intuitive.

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APTS bid document for Video Conferencing solution on APSWAN

SYSTEM MANAGEMENT The Desktop application must be centrally deployable


Upgrade must be automatic
Desktop sessions can be started from a Web Based Portal
application.
DIRECTORY SERVICES The desktop should be able to authenticate either through a DB
or an LDAP directory with support for Secure LDAP too.
Multipoint features The Desktop application, should be able to join both Multipoint
and Point to point calls, ranging from audio only to HD multipoint
Interoperability The Desktop must be able to reach both SIP, H.323 and Other
room systems seamlessly from a web based interface
AUTOMATICALLY The system should be able to auto answer calls regardless of
ANSWER INCOMING what page the user is on at the time.
CALLS and Automatic
Full Screen Mode. The user should be able to set the software to automatically
switch to full screen mode when a call is answered manually or
automatically.

D.8. USB Camera on Rate Contract basis for a period of Two years (approx. quantity
considered for evaluation)

USB based HD Web Camera and necessary software drivers for Windows
XP/Vista/Windows 7 to support live video capture at 720p at 30 frames per
second.

D.9. USB Mic & Speakers set on Rate Contract basis for a period of Two years
(approx. quantity considered for evaluation)

USB based Microphone and Speaker Device having embedded DSP for Echo
cancellation, Microphone Mute/Un-mute and Volume Control buttons for full
Duplex Audio and hands free operation. It should have good pickup of audio for
normal conversation from a distance of minimum 3 feet distance.

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APTS bid document for Video Conferencing solution on APSWAN

Section E
E.1 Bidding procedure – Separate bid for each option :
E.1. Offers should be made in three parts namely, “Pre-qualification bid”, “Technical
bid” and “Financial bid” in the format given in bid document. Each offer should be
placed in a separate envelope super scribed Pre-qualification bid”, “Technical bid”
and “Financial bid”, as the case may be, followed by the title mentioned above
against “tender call”
1.) EMD details should be given in the “Pre-qualification bid”.
2.) Tenders will be accepted only from those who have purchased the bid document.
3.) All correspondence should be with APTS contact person.
4.) A complete set of bidding documents may be purchased by interested bidders
from the APTS contact person upon payment of the bid document price which is
non-refundable. Payment of bid document price should be by demand
draft/ cashier’s cheque or certified cheque drawn in favour of “The
Managing Director, Andhra Pradesh Technology Services Ltd.” And payable at
Hyderabad (India).
E.2. Pre-qualification bid:
It shall include the following information about the firm and/or its proposal.
1. General information on the bidder’s company in Form P-1
Submission of copy of VAT registration is mandatory.
2. Turn over details in relevant field in Form P-2
3. Experience with 3rd party supporting HW/SW products orders in Form-P3
4. Details of service centers in AP in Form P-4
5. Single Network with 100+ user’s installation particulars in Form P-5
6. Details of OEM office particulars in India in Form-P6
7. Manufacturer’s authorization to participate in bidding process apart from such
other documents like authorization certificate for dealing in the products for which bid
is submitted. (However this will not apply to Manufacturers) in Annexure-3
E.3. Technical Bid:
1. Deviation(s) to technical specification, if any in Form T-1
2. Video conference solution deployment project having 200+ users details in Form-T2
3. Video conference with mix of Codec, PC based project having 100+ users details in
Form-T3
4. Check list in Form T-4
3. Detailed technical documentation, reference to various industry standards to
which the products/ services included in vendor’s offer conform, and literature
concerning the proposed solution in Form T-5 (Bidder’s format)
4. Detailed Technical documentation with regard to Technical scores Form T-6
(Bidders format)
5. Other information, if any required in the bid document in Form T-7( Bidder’s
format)
E.4. Financial bid:
The financial bid should provide cost calculations corresponding to unit price of each
item of the schedule in Form F-1 .
E.5. Pre-bid Meeting:
All those bidders who had purchased bid document can participate in the meeting to
seek clarifications on the bid, if any.

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APTS bid document for Video Conferencing solution on APSWAN

Section F
Bid evaluation procedure:
Bids would be evaluated for entire Schedule. Bidders should offer prices for all the
items of Schedule and for the full quantity of an item of Schedule failing which such
bid will not be considered. Technical bid documentation should be in the prescribed
format. If a vendor has any comment to offer about the procedural aspects of this
tender, it should be intimated to APTS during the pre-bid meeting. In case the
schedule or procedure of tender processing is revised, the same shall be
communicated by telephone, fax, courier or e-mail as the case may be to all
vendors who have paid the tender document fee
F.1. Opening of bids:
Immediately after the closing time, the APTS contact person shall open the pre-
qualification bid’, and list them for further evaluation. The Technical bids of only
those bidders who qualify in the pre-qualification bid will be opened at the date that
will be informed by APTS. After evaluation of technical bids, the financial bids of only
those bidders who qualify in technical evaluation will be opened.
F.2. Pre-qualification bid documentation:
The Pre-qualification bid documentation shall be evaluated in two sub-steps. Firstly,
the documentation furnished by the vendor shall be examined prima facie to see if
the technical skill base and financial capacity and other vendor attributes claimed
therein are consistent with the needs of this project. In the second step, APTS may
ask vendor(s) for additional information, visit to vendors site and/or arrange
discussions with their professional, technical faculties to verify claims made in Pre-
qualification bid documentation.

F.3. Technical bid documentation:


Technical bid documentation shall be evaluated in two sub-steps. Firstly, the
documentation furnished by the vendor shall be examined prima facie to see if the
product /services offered, technical skill base and financial capacity and other vendor
attributes claimed therein are consistent with the needs of this project. In the second
step, APTS may ask vendor(s) for additional information, visit to vendors site and/or
arrange discussions with their professional, technical faculties to verify claims made
in technical bid documentation.

F.4. Award Criterion:


Final choice of firm to execute the project shall be made on the basis of conformity to
technical specifications, appropriateness of the product offered, capability of bidder
to execute and service the project and appropriateness of financial offer from the
point of view of cost-effectiveness over the entire maintenance period for the
product/services.

Managing Director
APTS

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