Gloria L.

Wright
12518 Brookchase Ln Jacksonville, FL 32225 | Glorialwright23@gmail.com| (561)932-3425

Education
University of North Florida Jacksonville, FL
Bachelor of Science in Health 2016 - Present
Major: Public Health
Minor: Health Education
CPR/ AED Certification, American Red Cross, expires 2019

Academic Work
Course Work:
Health Law and Ethics Mental/Emotional Health
Nutrition and Health Planning and Evaluation Health Program
Sex Education Physical Activity and Health

Work Experience
Publix Supermarket Inc. Jacksonville, FL
Customer Service Staff 2013 – Present
• The use of interpersonal skills to provide premier customer service by
guaranteeing a positive customer experience and resolving all complaints.
• Overseeing the operation of the customer service department by managing the
productivity of other customer service personnel.
• Maintaining store monetary adequacy by accounting for daily earnings, ensuring
adequate cash supply, and compiling weekly records for corporate review.

Community Involvement
March of Dimes Jacksonville, FL
Volunteer 2016- Present
• Increasing awareness of organization mission through avid campaigning
• Coordinating with campaign leaders for the organization of awareness walk
including participating in fundraising campaigns and event preparation.
• Assisting organization beneficiaries by dispersing care packages to families
during hospital stay.

Edward J. Healey Rehabilitation and Nursing Center

Volunteer West Palm Beach, FL
` 2013 - 2014
• Working with Certified Nursing Assistants to provide basic care needs and
maintaining patient comfort and safety
• Assisting residents with daily functions including hygienic, ambulatory, and
grooming needs.
• Providing companionship while assisting with meals, obtaining daily exercise,
and coordinating leisure activity.