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RHIA KAPOOR

Flat no. D -57, Mansadevi Complex Army Flats,


Panchkula, Haryana
Tel: 0172-2557452, +918427341943
Email id- rhia1984@gmail.com

Professional Snapshot

Company profile: Landmark Group, Founded in 1973 in Bahrain, the Landmark Group has
evolved into one of the largest and most successful retail organizations in the Middle East. An
international, diversified retail conglomerate that encourages entrepreneurship to consistently
deliver exceptional value, the Group operates over 900 stores encompassing a retail presence of
over 13 million sq. ft. across the Middle East, India, Egypt, Turkey, Yemen and Pakistan
(franchise operation). The Group employs around 35,000 people.
Q Home Décor is a famous retailer of House Hold & Furniture items in Middle East. This
concept deals with hot 14 Departments like Bedroom, Dinning, Garden Furniture’s, Gifts, Glass
ware, Interiors, Lifestyle, Bath furnishing etc.

WORK EXPERIENCE

Organization: SWISS WATCH GROUP


Designation: BRAND EXECUTIVE [FEBUARY 2013- JULY 2013]

Work Profile:

 Handling Watches, Accessories and Small leather goods category for brands like
Aigner, Cerruti, Caesar paciotti, Savoy and Escada.
 Responsible for developing the brand Vision and Brand standards.
 Responsible for maintaining the complete watches and Accessories range.
 Planning and dealing with designs and implementing requirements in brand
keeping in view to the latest fashion trends in the market.
 Achieving the top line sales.
 Dealing with the product team on customer orders for merchandise on monthly
basis based on the forecasted sales.

 Fortnightly monitoring the competitors new product launches and pricing and
updating it to the product team.
 Responsible for Stock and SKU management of the brands and also transfer of
stocks based on requirement by customers.
 Merchandising at the shop floor to maintain brand image and standards.
 Actively involved with different types of promotional events and activities at retail
level.
 Conducting various Brand training programs for the staff.
 Assisting the sales staff on after sale queries and issues E.g. Repairs.

Work Profile:

Organization: Q Home Décor (Landmark Group - Dubai)


Admin Coordinator Finance [September 2011-Jan 2012]
 Working closely with the Office Administrator to ensure all invoicing and
purchase orders are being paid in a timely fashion.
 Providing timely, consistent and accurate budget information allowing for early
indication of surpluses/deficits and to ensure the office’s day-to-day financial
transactions are processed efficiently.
 Investigating, and reconciling any discrepancies in the forecast and budget on a
monthly basis.
 Maintaining invoice slips of the goods purchased and making entries in the
companies' database
 Processing the check requests and make cash payments to the companies and
make appropriate entries
 Receive and verify invoices and requisitions for goods and services
 Verify that transactions comply with financial policies and procedures
 Data enter invoices for payment
 Record all cheques made and distributed.
 Prepare vendor cheques for mailing.
 Maintains financial information, files and records (e.g. copies of paid invoices,
checks, documentation, reimbursements, reports,
Vendor files, receipts, etc.) for the purpose of ensuring the availability of
documentation and compliance with established policies and regulatory guidelines.
 Monitors account balances and related financial activity for the purpose of
ensuring that allocations are accurate and complying with
established financial practices.
 Monitor accounts to ensure payments are up to date and resolve invoice
discrepancies.
 Produce monthly reports and assist in month end closing by preparing schedules
and taking provisions.
 Reducing Ageing by addressing right product to right place at the right time.
 Successfully conducting stock counts with minimum discrepancies.
 Initiated SOP & Checklist and successful through performance and audit.
 Generating MIS Reports.
 Coordinating with imports department to prioritize inbound shipments.
 Providing suggestion to buying department about product movement, quality
issues, product pricing & re-order requirements
 Analyzing sales contribution reports & suggesting merchandise changes.
 Responsible for conducting monthly Audits in the store to ensure proper implementation of
the process.
 Price Revision implementation & monitoring the movement before & after.
 Run a series of inventory reports on daily, weekly, or monthly basis.

.
Organization: Hyper CITY Retail India Pvt. Ltd. (K. Raheja Corp Mumbai)
Designation: Trainee Service Manager [August 2008- June 2009]

Work Profile:

 Consistently manage both Food & General Merchandise departments for the
display standards, hygiene levels & merchandizing standards
 Responsible for selling merchandise to the customers.
 Maintain and restock inventory.
 Following up on store promotion activities
 Responsible for goods receiving and stock taking.
 Responsible for the satisfactory delivery and sub-assembly of furniture at
Customer’s homes and businesses.
 Maintaining Inventory Reports.
 Handling a sales team of 12 associates.
 Conduct monthly audits on documentation and procedures
 Staff scheduling, in order to ensure adequate manpower availability.
 Regular staff training on new procedures and processes
 In store marketing of products
 Initiated & executed a number of promotional campaigns, occasion specific,
festival specific along with the coordination of marketing and Buying &
Merchandising team.
 Managed the Launch of HyperCITY Discovery Club, the Loyalty program for
HyperCITY customers, leading and coordinating it successfully, along with my
team.
 Worked on ways to better position the brand.
 To ensure customer service training is provided to all store employees

ACADEMIC QUALIFICATION

Name of examination University / Board Month and Year of Class Obtained


Passing
MBA Punjab Technical April 2008 1st class
University
B.COM GNDU April 2005 2nd class

H.S.C Tamil Nadu State February 2002 Distinction


Board

S.S.C CBSE Board March 2000 2nd Class


Husband Name : Vivek Kapoor
Date of Birth : 9th October 1984
Computer Literacy: MS-Office, BOSS, BRIO, ORACLE –SIM.
Marital Status : Married
Nationality : Indian
Religion : Hindu
Hobbies : Reading books, Dancing.
Languages Known: English, Hindi.
Email id : rhia1984@gmail.com

(Rhia Kapoor)