MODULE 8: LEADERSHIP AND CHANGE MANAGEMENT

LESSON 1: Difference Between Leadership and Management

LESSON 2: Process Changes
LESSON 3: Steps for Change
LESSON 4: Developing a Change Management Plan

OVERVIEW OF THE TOPIC:

Leadership is the ability of an individual or a group of individuals to

influence and guide followers or other members of an organization.
Leadership involves making a sound -- and sometimes difficult -- decisions,
creating and articulating a clear vision, establishing achievable goals and
providing followers with the knowledge and tools necessary to achieve those
goals.
Change management is the process, tools, and techniques to manage
the people side of change to achieve the required business outcome. Change
management incorporates the organizational tools that can be utilized to help
individuals make successful personal transitions resulting in the adoption and
realization of change.

Taken from: http://searchcio.techtarget.com/definition/leadership

https://www.prosci.com/change-management/thought-leadership-
library/change-management-definition

OBJECTIVES:
At the end of the lesson, students must be able to:
1. Identify what leadership and change management means
2. Develop effective leadership and change management skills
3. Illustrate change management strategies to achieve required business
outcome

SESSION PROPER:
Activity #1: Conceptions of Leadership

Objective: This activity is intended to spur thought and conversation about the
meaning of leadership.

Instructions:

1. Put up quotes about leadership around the room.

2. Ask students to silently read the quotes around the room. You may wish to
provide students with markers to write any responses or questions directly on
the quotes. After a few minutes, have students sit or stand near the quote that
most resonates with them. Once everyone has chosen, ask students to share
why they chose the quotes that they did and what they brought to mind.
3. Repeat the process, asking students to choose a quote that challenges
them in some way. Once again, have students share why they chose the
quotes that they did.
ANALYSIS AND ABSTRACTION:

Leadership and Management

Leader
 is person who influence the people or the group towards
achievement of goal
Management
 Accomplishment of work trough efforts of other people
 Work done from people
 Process of planning, organizing, controlling, to determine
and accomplish the objective
 Minimum input and max output

Difference Between Leadership and Management
Leadership
 Extent of leadership is limited, it is one of the functions of
management
 All leaders are not managers
 Leadership is an individual activity
 Use s informal authority to influence the behaviour of
followers

Management
 Extent of management is wide
 All managers are leaders
 Management is a collective activity
 Uses formal authority to influence the behaviour of
followers

Definition of Change Management

Process of planning, organizing, coordinating and
controlling the compositions of the environment, internal
and external; to ensure that the process changes are
implemented according to approved plans and the overall
objectives of introducing the changes are achieved with
as little disruption as possible.

Process Changes
 Responsibility of top management
 Not only have to manage their employees but their whole
environment that’s affected:
Suppliers
Customers
 Competitors
 Can be very draining on finances and people involved

Steps for change:

1. Pre-implementation
 Realize the need for change
 Determine cost/benefit of new change
 Management must support the new change and display
this support to others
 3 ways to deal with resistance to change
o Ignore it
o End it by preventing it
o Implement crisis management

2) Implementation
 Many companies fail before they make it here
 Elect a standing committee
Composed of all departments affected
Meet on a regular basis
Meet when problems arise in order to find
solutions
 Should appreciate all stakeholders for their patience and
understanding

3) Post-implementation
 Make sure project achieved planned results
 Problems that arise after implemented are found and
dealt with
 May still have resistance due to
 Lack of training
 New culture

Change Management ensures:

 Standardized methods
 Processes and procedures are used for all changes
 Facilitation of efficient and prompt handling of all changes
 Maintaining proper balance between the need for change and
the potential negative impact of changes

Common Traps to Avoid

1. Misstarts
Change is ill-advised and without sufficient commitment.
2. Making change an option
Management asks for change instead of enforcing change
3. A focus only on process
Focus on process not results for initial implementation
4. A focus only on results
 Focus completely on the end result with little concern for
problems with change
5. Not involving those expected to implement the change
Management decides on change without consulting employees
6. Delegation outside company
Giving outside consultants complete power for change
7. No change in reward system
If you reward employees the same way you will get the same
work
8. Leadership doesn't walk the talk
Leadership preaches change, but does not set the example
9. Wrong size
Change is too small or big
10. No follow-through
Management does not clearly define responsibility and thus the
change is not executed properly

Developing a Change Management Plan

 Raising and recording of changes
 Forecasting the impact, costs, benefits and risk of future
changes
 Developing business justification and obtaining approval
 Managing and coordinating change implementation
 Monitoring and reporting on implementation, reviewing and
closing change requests

APPLICATION:
Activity #2: "Teaching The Caterpillar to Fly"
 The class will be divided into groups.
 Each group will be given Manila paper, markers, and coloring
materials.
 Each will draw a picture of a caterpillar. On the body of the caterpillar,
each group will write the predicted fear that comes with the role of
leaders in initiating change and fear of members in adapting to change.
 Then, members discuss the metaphor of the caterpillar's
metamorphosis into a beautiful butterfly to show that change can
present new opportunities for growth.
 Lastly, the member will draw a beautiful butterfly that will symbolize the
outcome of adapting to change management

References:
http://searchcio.techtarget.com/definition/leadership
https://www.prosci.com/change-management/thought-leadership-
library/change-management-definition
https://bizfluent.com/list-7202481-change-management-training-activities
 MODULE 9: Characteristics/Qualities of Good Leader

LESSON 1: Definition of Leader

LESSON 2: Qualities of a Good Leader
LESSON 3: Types of Leadership

OVERVIEW OF THE TOPIC:

Leadership can be hard to define and it means different things to
different people. In the transformational leadership model, leaders set
direction and help themselves and others to do the right thing to move
forward. To do this they create an inspiring vision, and then motivate and
inspire others to reach that vision.

I believe that a good leader must have courage, integrity, humility,

strategic planning, focus, and cooperation. An appropriate leadership style is
needed that complements the person and the situation. Furthermore, Having
strong moral values is an important leadership trait because it will allow others
to clearly identify with you. Having sincerity and honesty in all your dealings
assures your followers of your intentions.

OBJECTIVES:
• Describe the characteristics and qualities of good leaders
• Examine the functions of a good leader in the workplace

SESSION PROPER:
Activity 1: Pair Work
• Discuss examples you have come across of strong and weak
leadership
• You can use examples from employment, academic studies or
participation in sports clubs and societies (keep anonymous)
Activity 2: Group Exercise
• Choose leaders YOU admire
• What personality traits and skills do they have?
• What are the key responsibilities of the team leader role?

ANALYSIS:
Leader
 A leader with vision has a clear, vivid picture of where to
go, as well as a firm grasp on what success looks like
and how to achieve it. But it’s not enough to have a
vision; leaders must also share it and act upon it.
  A leader must be able to communicate his or her vision in
terms that cause followers to buy into it. He or she must
communicate clearly and passionately, as passion is
contagious

Qualities of a Good Leader

 Appreciative

A wise leader values their team and the person.

Success is only achieved with the help of others. What’s
more, genuine appreciation provides encouragement,
develops confidence, and builds on strengths.
 Confident

Trust and confidence in leadership is a reliable

indicator of employee satisfaction. Good leaders aren’t
afraid of being challenged. Their confidence inspires
 Compassionate

Compassion is a strength. A good leader uses

compassion to perceive the needs of those they lead and
to decide a course of action that is of greatest benefit to
the person and the team
 Courageous

A courageous leader is prepared to take risks

when no one else will. A courageous leader has faith in
other people. A courageous leader raises difficult issues,
is ready to give difficult feedback, and share unpopular
opinions
 Diligent

To persevere in conviction, courage, creativity,

compassion, and character we need diligence. Good
leaders work hard
 Fair

Fairness is what people want. Good leaders don’t

have favourites in the team. They reward for results not
partiality; they promise fairness.
 Flexible
 The good leader is able to flex. They alter and
adapt their style according to the situation, context and
circumstances they experience. They welcome new ideas
and change
 Honest

Wise leaders are not afraid of communicating the

truth to their people. Honesty is about being truthful,
having integrity, and building trust. Honesty leads to
better more productive relationships
 Impartial

Good leaders are impartial. They recognise their

biases, prejudices, and predispositions. They also
recognise biases in others and face them
 Responsive

Good leaders are responsive to the needs of those

they lead. They adjust their behaviour to best match the
situation. They listen to their team; they value their team.
Main Types of Leadership
1. The Autocratic or Authoritarian Leader
- Given the power to make decisions alone, having
total authority
- Closely supervises and controls people when they
perform certain tasks.
2. The Democratic or Participative Leader
- Includes one or more people in the decision
making process of determining what to do and how
to do it
- Maintains the final decision making authority
3. The Laissez-faire or Delegative Leader
- Allows people to make their own decisions.
- Leader is still responsible for the decisions that are
made.
- This style allows greater freedom and
responsibility for people.
- However, you need competent people around you
or nothing will get done
 4. The Charismatic Leader
- Leads by creating energy and eagerness in people
- Leader is well liked and inspires people
- Appeals to people’s emotional side
5. The Servant Leader
- The highest priority of this leader is to encourage,
support and enable people to fulfill their full
potential and abilities.
- Helps people achieve their goals
- Works for the people

ABSTRACTION:
Review your performance as a Leader
Individual Exercise:
1. Assess yourself as a Leader
• Conduct a SWOT analysis - Strengths, Weaknesses,
Opportunities, Threats
(Use the Results of Leadership Questionnaire you have been
completed)
2. Share your self-assessment in the class

APPLICATION:
Develop an Action Plan to improve as a leader
• list 2 actions you will undertake to address Weaknesses or
capitalize on Opportunities identified
• Apply SMART targets to your actions – Specific,
Measurable, Achievable, Realistic, Time-bound

References:
briandownard.com/leadership-skills-list/
https://www.leadershiplime.com/free-leadership-games
https://www.leadershipthoughts.com › What Leaders Have to Be
https://www.leadershipthoughts.com/10-qualities-of-a-good-leader/