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T. Sakao, M. Lindahl (Eds.

Introduction to Product/Service-System Design

▶ Addresses both product design and service design in the same
▶ Provides a comprehensive examination of all aspects of PSS rather
than a select few

The growing need for companies to address service design, as well as product design, in
an integrated manner is becoming increasingly important across a number of industries.
Product/Service System (PSS) is a promising business model that companies can use to
increase their sustainability in a mature economy. Introduction to Product/Service-System
Design contains a collection of practical examples demonstrating how to design a PSS in
industry. These recent examples are the results of applying various theories developed
in different countries and therefore accommodating diverse cultural differences from
throughout Europe and Japan.
2010, XXII, 279 p.
Providing a useful overall guide to the state of the art in theory and practice, each chapter
covers the cutting edge of a different methodology or practice. As any PSS design should,
in principle, address the offering, the customer or user, and the provider, the book is
Printed book
arranged according to these three dimensions, providing detailed information on how
Hardcover to incorporate such themes into a working design. The book’s focus on design is also
▶ 205,60 € | £169.99 | $249.99 evident in the discussion of how to anticipate and utilise the various dynamics within each
▶ *219,99 € (D) | 226,16 € (A) | CHF 226.00 dimension.
Introduction to Product/Service-System Design will help improve working processes
Available from your library or and inspire creative thinking for the wide range of people involved in designing a
▶ PSS: designers, marketing professionals, sales staff, production engineers, and service
engineers. It can also serve as a reference book for university students on advanced
courses related to mechanical design, industrial marketing or economics, and production
Printed eBook for just
▶ € | $ 24.99

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