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Strategic area #1: Staff shortage

Strategy: To implement different ways of recruiting to minimize staff shortage issues

Action step #1: Market the profession. The responsibility to market the profession
belongs to all the Medical Technologists in the company. All techs will participate in job
fairs and other promotional events. This can be started as soon as possible.
Action Step #2: Widening testing eligibility criteria to become a Medical Technologist.
This is a decision that can only be made by politicians and state health board. Citing the
major shortage, this change can be very beneficial.
Action Step #3: Offering incentives for candidates. By offering a signing bonus to
prospective applicants, the organization can attract more techs. This can be done as
soon as funds are approved by the executed team
Strategic area #2: Training process
Strategy: Improve training process to make it more productive and help everyone involved.
Action Step #1: Have only one person complete all the training. Assign Sarah and
Lisandra as designated trainers so that the training is consistent. Timetable for this is as
soon as the organization is fully staffed.
Action Step #2: Communicate with all trainees to make sure they are not having to fend
for themselves before they are completely ready and competent. This can be
implemented right away.
Action Step #3: Have the Lab manager Molly set up learning modules with MediLab for
all employees. This can be done as soon as possible.
Strategic area #3: Preanalytical errors
Strategy: Minimize error incidents in the preanalytical stage
Action Step #1: The Lab supervisor Nicole can train clients to improve processing. This
can be done when the organization is fully staffed.
Action Step #2: Nicole the supervisor will come up with a process that can be used to
double check the preanalytical phase.
Action Step #3: Molly the lab manager can order narrow ‘bullet’ tubes that allow low
samples to be tested. This can be done as soon as possible.

Ginter, P. M., Duncan, W. J., & Swayne, L. E. (2013). Strategic management of health care organizations

(7th ed.). San Francisco, CA: Jossey-Bass.