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A Transgender/ Gender Nonconforming Guide to Parole Preparation

A Transgender/ Gender Nonconforming Guide to Parole Preparation
A Transgender/ Gender Nonconforming Guide to Parole Preparation
A Transgender/ Gender Nonconforming Guide to Parole Preparation
A Transgender/ Gender Nonconforming Guide to Parole Preparation

As non-incarcerated people dedicated to advocating alongside transgender (trans) and gender nonconforming people in prison, we came to parole preparation with deep investment in our folks and a need for more parole-specific knowledge. We looked at existing parole preparation guides, but found that many suggestions were difficult to apply to trans people’s experiences. For instance, parole preparation guides often presume applicants have outside blood family support and have partic- ipated in programming. Would trans people's non-biological and chosen connections be looked on favorably by the Parole Board, and if so, how should we explain this kind of family? If trans people had little programming because they’d been placed in solitary or discriminatorily excluded from programs because of their gender, how could we convey this to the Board? We have deep appreciation for the existing parole preparation guides and would highly recommend that advocates use one of the existing guides as a road map (a list of recommended tools is included in the back). This guide is intended to supplement the existing tools by sharing information about the most common challenges we’ve seen arising for incarcerated trans people preparing for parole and facing Parole Boards, as well as strategies we’ve used.

Preparing for parole hearings is a challenging process. This guide contains guidance for working within the politicized, and often oppressive and illegal practices of parole boards, and some strategies trans people have used to try to get their freedom under these conditions. We want people to have the best shot possible at getting free and returning to loved ones and community. We hope this guide will help our incarcerated family as well as outside advocates fighting alongside them. We also know that in spite of our smartest tactics, Parole Boards always have the power to deny people their freedom. This is why we are committed to supporting our trans family in making their strongest possible Board appearance and committed to widespread parole reform, decarceration, and a world where trans people are well resourced, living with self determination and not criminalized for being who they are. Yours in love, struggle, and solidarity. <3

This guide has been shaped by Joss Greene, Colby Lenz (Survived & Punished and California Coalition for Women Prisoners), Kebé, and KellyLou Densmore (Transgender, Gender-variant, Intersex Justice Project). With special editing by Ritika Aggarwal, Cookie Bivens, and Rickie Blue-Sky, and layout by Micah Bazant.

Table of Contents


The context: getting approved or denied


Preparing the packet


Preparing for the interview or hearing


Mobilizing outside political pressure


The emotional and psychological toll


Recommended resources

The Context:

Getting Approved Or Denied

We don’t have good data on trans experiences before the Parole Board. Many trans people we have supported in reentry were released on determinate sentences, so

they didn’t have to appear before the Parole Board. The majority of trans and gen- der nonconforming people we have seen appear before the Board are denied. This

is likely due to explicit bias, disciplinary records (often tied to self-defense), lack of

access to programming that the Board wants to see as “proof of rehabilitation,” and difficulty constructing a reentry plan (because of fewer ties to blood family, struggles finding safe housing, and challenges finding a job).

In cases where we have seen trans people approved before the Board there have

often been extenuating circumstances. In one case, a trans applicant was made eligible for parole under a proposition designed to release those convicted as youth. In another case, a trans applicant was suing the Department of Corrections and was likely released due to pressure from elsewhere in the government. In most cases where we’ve seen trans people approved for parole they have had strong outside support. However, there are also instances where communities rallied around someone appearing before Board and that person was still denied. While we hope

this guide will strengthen and support advocacy efforts for trans people appearing before Board, we know there is no magic formula and the process is set up to be incredibly challenging.

In our time advocating for trans people before the Parole Board we have heard

many Board justifications for parole denials. In some cases the Board explicitly uses transphobic and racist language, framing trans people as a “danger to public safety” because of their trans identity. This is often accompanied by fear mongering about trans people’s “aggressiveness,” particularly for transmasculine people and people of color. In addition to overt bias, we have seen trans people denied parole because they were told that their mental health was unstable or because their physical health needs (particularly hormone access) would be too difficult to coordinate in reentry.

A common reason for denial among all people appearing before Board is “lack of

insight” or “lack of remorse.” Showing the kind of “insight” or “remorse” that the Board is looking for usually requires that someone accept and voice the Board’s

narrative of who they are and what happened which may contradict how trans peo- ple understood their experience. It seems like the Board is looking for people to say, “Yes, these things are true about how I was in the past, but they are not true any- more.” When one trans person challenged the Board about this narrative, trying to argue, “I was never this way,” he was denied parole due to “lack of insight.” We have also seen trans people denied parole because they were told that they didn’t have a good enough reentry plan and, in one instance, because something placed in an applicant’s Confidential file made the Board believe they were unsuitable for parole.

This context makes Parole Board appearances really difficult, but trans people are amazing, resilient, and powerful! We recommend that you read the following sec- tions alongside a comprehensive parole preparation packet (suggestions listed in the back). We believe in you! Good luck preparing for your strongest possible parole appearance!

Preparing The Packet

PERSONAL STATEMENT: A personal statement is supposed to show the person’s reflection on what led them to the “crime of conviction,” how they’ve grown in prison, and what their reentry plan is. The reentry plan section should include as much specific detail as possible (who/what/when/where). For example, “I will be going home and living with my long-term friend Janelle. Janelle will drive me to doctor’s appointments and job interviews. My other long-term friend Rae owns a construc- tion company and has offered to teach me the following skills.” Any person or organization mentioned in the personal statement should also write a letter of sup- port or reasonable assurance verifying this assistance.

It can be important to include information about the person’s personal history in this statement, including information about any neglect, abuse, and violence during the person’s childhood. This contextual information should be balanced with what the person plans to share about personal responsibility and/or remorse for the victim(s) (both of which Parole Boards tend to be highly focused on). The Board is also going to want to see if the person knows what their triggers are and what the person will do instead of using substances or responding with violence (or whatever occurred during the “crime of conviction”).

INNOCENCE CLAIMS: Trans people are disproportionately criminalized and pros- ecuted because of anti-trans discrimination, profiling, and exclusion from resources. Incarcerated trans people then end up in a tough position. Anti-trans state violence led to people’s prosecution in the first place. And yet, Boards routinely rule against innocence claims as an “implausible denial” or as a “lack of insight,” automatically barring people from parole. Maintaining innocence is not an absolute barrier to parole release, but it can be very tricky. In the case of innocence claims, the Parole Preparation Project’s Self-Help Guide (see resource list at the back of the packet) recommends that people still “find ways to highlight your accomplishments, your low risk of recidivism, and any other factors that speak to your eligibility for release.”

Some people choose to re-direct Board questions about their alleged responsibility for a crime to describing the context of their life at the time of their conviction and any personal responsibility they can take for finding themselves in that context, while

not taking responsibility for the crime itself and thereby maintaining their innocence claim. We know some parole attorneys suggest that people who maintain their innocence share any childhood and/or adult history that might help bring context to their criminalization and conviction.

MOBILIZING FAMILY AND COMMUNITY SUPPORT: If someone does not have existing family or community support, we’d recommend supporting the person to develop more community connections before the time comes to create a parole packet. People may choose to reach out to advocacy organizations like Black & Pink, California Coalition for Women Prisoners, Justice Now, Love & Protect, the Sylvia Rivera Law Project, the TGI Justice Project, or to religious groups and institutions. The longer someone has had relationships with organizations, the more helpful those organizations are likely to be in writing letters of support attesting to the person’s character, in helping the person move through the parole process, and in offering substantive reentry assistance.

People in prison may have long-term relationships with organizations, but the organizations they’re connected to may not know how to be helpful in the parole preparation process. We would encourage people to be specific in asking organiza- tions for support. Some asks might include:

Could you write a letter of support for me talking about our relationship, how you’ve seen me grow during my incarceration, and how I would contribute to your life or work outside prison?

Could you help me research and contact programs that could offer me housing, job support, or health care?

Could you help me practice answering interview questions and emotionally pre- paring before going before Board?

Could you help me write my personal statement?

Could you offer me some kind of employment or internship when I’m released, even if it’s temporary or part-time? If so, could you write a letter to the Board explaining that offer?

LETTERS OF PERSONAL SUPPORT: For cis (non-trans) people, letters of support are often written by blood family, but a letter of support is basically a letter from someone close to the incarcerated person who can explain why the person is valued, how they’ve “seen this person grow,” and what kinds of support they can offer post-release. Even if someone has strong community support, it may be helpful to educate the Board on how this kind of support serves as a family network,

so the Board doesn’t obsess about whether someone has strong blood family ties. For instance, someone might say, “I’m transgender. A lot of LGBT people don’t have connections with their biological families and a lot of them are able to survive by building families of their own. Here are people I know outside of prison and here’s what they’re like. They’re not family in the traditional sense, but they are people who are supportive of me, who are invested in my wellbeing, and who have offered to provide X, Y, Z forms of assistance in my reentry.” This explanation may encourage the Board to recognize the chosen family support that people have.

As advocates, it’s helpful to support incarcerated people in doing their own mobi- lization to recruit friends and loved ones to write letters. In addition to attesting to the incarcerated person’s character, letters of support are also most effective when they include specific offers of reentry support. The more concrete ways people can say they will help, the better! See the parole preparation resources listed in the back for more details about what a letter of support should include (e.g. the date, contact information for the writer, and the full name and identification number for the person in prison).

LETTERS OF PROFESSIONAL SUPPORT: We’d recommend that advocates reach out to trans-supportive professionals and organizations outside prison to request their reentry support. This may include organizations that provide: mental and physical healthcare, housing, employment or job training, and community or peer support. Ideally a professional from the organization will connect with the incarcer- ated person (via mail, phone, or visits) and submit a letter for the parole packet detailing support offers for housing, pro bono mental health support, continuation of hormone therapy, etc.

Advocates may also want to contact the person’s attorney and ask them to consider arranging an outside psych evaluation to counteract the impact of possible anti-trans prison psych evals. Sometimes, attorneys will turn down these suggestions because they have found that the Board considers outside psych evals to be biased toward the person in front of the Board. It is best if you can have this conversation with the attorney representing the person well in advance of the parole hearing so that if they believe an outside psych eval would be strategically helpful, they can arrange to ensure one is completed and submitted in advance of the hearing.

HOUSING: Most trans people developing a reentry plan are not returning to live with blood family, which means that a lot hangs on whether someone gets accepted into a transitional or supportive housing program. Many housing options for people getting out of prison, especially the ones that tend to be more trans-friendly, are more focused on substance abuse. Residents are required to participate in this program- ming even if they haven’t had a substance abuse problem. While these services may be more trans-competent, it’s worth thinking through the requirements of entering such a program, as well as anticipating what the culture and environment may be like.

Many reentry housing programs are gender segregated, so it is worth having a discussion about where someone would feel most comfortable if the options are either entering a “men’s” housing program or a “women’s” housing program. We have supported trans men who felt more comfortable in “women’s housing,” trans women who have felt more comfortable in “women’s housing,” and trans men who felt more comfortable in “men’s housing.” Everyone should feel empowered to make their own choice about the conditions that would make them feel safest. Outside advocates and people in prison may want to ask their networks for recommendations for housing programs that are known to be trans-friendly. If someone is applying to a program without a known record of supporting trans people, we recommend that incarcerated people and/or advocates explicitly ask program staff about their expe- rience providing services for trans people and be prepared to share resources and engage in advocacy. We have supported people paroling to reentry housing where they are the first trans person ever housed there, and we strongly suggest building relationships with housing staff before the person paroles. This can include making requests for how trans and gender nonconforming people can best be treated with dignity and respect.

EMPLOYMENT: It’s hard to get a job if you’re trans or formerly incarcerated, so even more so if you’re trans and formerly incarcerated. What holds true is that most peo- ple get jobs through people they already know. If you have connections to family members or organizations, see if they might be able to offer you a job, even if it’s part-time or temporary. If they can’t offer paid work, see if they can offer an unpaid internship or job skills development. Organizations or companies can also make potential offers, communicating with incarcerated trans people that they would like to make this offer, but that it depends on time of release, etc. It can be just as helpful for people going to parole hearings to have potential offers of employment. In this case, ask supporters to make the offers clear and official in the support letter.

PROGRAMMING: Having a strong record of programming is very helpful. Incarcerated people should save their certificates and if there is a concern about paperwork disappearing or getting destroyed, it can be helpful for people to mail copies to outside advocates. Creating your own packet ensures that everything you want included will be there, and has the added bonus of making you appear more prepared and impressive before the Board.

Although the Board is looking for programming, trans people may have had little access to programming in prison. When the Board wants to hear about program- ming they want to hear about how a person has changed and what they’ve learned. Therefore, if a trans person has had little programming, we’d encourage them to emphasize their personal development and growth in other ways. In a personal statement or when questioned by the Board, a person might redirect by saying something like, “I haven’t had a lot of formal programming, but I’ve learned a lot of things while I’ve been in here. Let me tell you about the coping mechanisms I’ve developed, my strategies for succeeding despite adversity, and the positive hab- its I’ve incorporated into my life.” If someone has what the Board would consider “healthy relationships” with people in prison, the person could also talk about that and how those relationships have facilitated their positive growth.

Another option for trans people barred from programming is to come up with one’s own program or a program with peers and then to present that program plan and progress at the hearing/interview. Developing a “healthy relationship plan” could be part of that program and included in one’s packet. Some people we know did their own programming by reading self-help books and writing short book reports to include in their parole packet. Supporters could offer to send books on topics that the Board might be concerned about (i.e. anger management, abuse and cycles of violence).

DISCIPLINARY RECORD: If someone has a disciplinary record, we’d recommend that the person do as much programming as possible around that issue. For instance, if someone has a “violent disciplinary incident” (e.g. being in a fight), that person might choose to take anger management classes. Then in the personal state- ment and in the interview the person can say, “Yes, I didn’t know how to handle my anger at that time, but I am now more practiced and this is what I will do now if this situation arises.” The Board wants to know that even if someone is being attacked they know how to diffuse the situation without using violence. The Board will say that this is a possibility on the outside and people need to know how to respond.

Participating in additional programming around anger and conflict allows the person to respond to this question by sharing how they’ve developed new ways to respond.

Although the disciplinary infractions trans people in prison are charged with are almost always tied to ways they’ve been victimized, it is tricky to explain this to the Board without them looking at it like the person is “making excuses.” The Board may be more open to being educated about this reality by a third party, like an advo- cacy group. In this case, we’d encourage the advocate to not reference the incident reports or write-ups, but to explain the sustained context of abuse, harassment, and violence the person in prison has told them they’ve experienced. One might try to walk this fine line of contextualizing but not “excusing,” by saying something like: “I say this not to excuse my behavior, but because a full telling of the situation would be incomplete without it.”

Preparing For The Interview Or Hearing

PHYSICAL APPEARANCE: The Parole Board is looking for a “model rehabilitated prisoner,” which means that trans and gender nonconforming people are often fac- ing oppressive gendered expectations for parole suitability. For some trans people, it can seem inauthentic and unthinkable to shift their appearance to seem more aligned with feminine or masculine gender norms associated with the facility they are housed within. For other trans people, this shifting of their appearance is simply strategic and not about identity. We know folks in both camps. We have supported people who determinedly present as transgender women and men before the Board. We also have supported people who changed their hair, clothing, and way of talking/moving before the Board, particularly if people are not otherwise “out” as trans within the prison system. As advocates working in solidarity with trans and gender nonconforming people in prison, we are 100% committed to taking direction from people in making choices about how they want to fight for their freedom. It may be helpful to talk through this question with the person you’re supporting.

TALKING ABOUT TRANSNESS: If someone plans on being “out” to the Board, it’s helpful to prepare a very quick and easily understandable definition of transgender and a quick coming out story. This kind of simple language might look like:

“I am a transgender woman. That means I was raised as a boy, but identify as a woman. I realized this in 1983 when I met a transgender woman who introduced me to community and support groups.” Because lots of people still don’t understand transgender issues this may usefully frame the Board’s comprehension.

The Board usually wants to know if someone’s transgender identity created chal- lenges for them a young person and whether it impacted the underlying “crime of conviction.” For instance, being a young trans person may have made someone withdraw, fight back, or be a target at home, in school, or on the block. The rela- tionship between trans identity and your early life may or may not feel significant to you, but it’s worth preparing to answer a question about it. For instance, we have heard people say things like, “Struggling with my gender contributed to my insecurities and substance use, which led to why I committed this crime.” If you are

considering talking about a link between your transness and your “crime of convic- tion,” expect that the Board may ask why you won’t still engage in criminal activity since you’re still trans. In this case, it may be helpful to explain how you have changed and why you wouldn’t respond the same way. For instance, you might say, “I learned from my programming to take deep breaths. I know now to reach out to people in my trans community to discuss things so frustration is not building inside of me. I can talk about the challenges of being trans with people, which is a healthy coping mechanism for me and one that I didn’t have ten years ago when I caused harm through this crime.”

WORKING WITH ATTORNEYS: In some states, such as California, incarcerated people appear before the Parole Board with an attorney. In other states, such as New York, incarcerated people appear before the Board by themselves. This section is aimed towards people in states where people appear before the Parole Board with an attorney. In these states incarcerated people will either be assigned a state-ap- pointed attorney for parole representation, secure a pro-bono attorney, or hire a private attorney. In some regions, one can seek pro-bono parole representation from attorneys and students in law clinics run by nonprofits and universities. In this case, attorneys and law students often have more time to spend with the person, developing parole plans and preparing for the hearing. State-appointed attorneys, on the other hand, tend to get paid very little for parole representation and thus tend to spend less time with their clients. No matter what kind of attorney one has, we recommend being as honest as possible regarding what one needs to prepare for the hearing and for parole.

We also recommend that advocates regularly check in with the incarcerated person as their attorney-client relationship develops. There is a strong chance that the per- son’s attorney will not have experience supporting trans people through the parole hearing process. With permission from the person you’re supporting, we suggest sharing these resources from the Sylvia Rivera Law Project with the attorney:

• “Supporting Incarcerated Transgender and Gender Non-Conforming People: A Tip Sheet for Attorneys and Advocates”

• “Tips for Communicating with Trans Clients in Prisoners’ Rights Cases”

If the person continues to struggle with their attorney, offer to advocate on their behalf, and/or to ask an attorney experienced in working with trans clients (or even better, fighting for trans liberation) to offer tips/informal training to the attorney by phone. The tip sheets above can be very helpful guides for these conversations. The attorney will need an “authorization of release of information” from their client to

speak with you openly about their case. You can ask the attorney for this form, find a template online, or ask the incarcerated person to write something informal giving their attorney permission to speak with you. Just make sure they date the document, include the names of all parties involved, and sign their authorization.

LISTENING TO OPPONENTS: Victims and families of victims are sometimes invited to parole hearings. As someone appearing before the Parole Board, prepare for someone to be in the room and maybe speak against you. In most states the District Attorney gets a closing statement and in California, DA’s can ask questions through the Parole Board commissioners. DA’s and Sheriff’s departments can also submit a letter in opposition before the parole hearing. The DA’s statement will likely make you sound like a terrible, unredeemable person, but know that this isn’t about you:

that’s their job. You should know that this statement is going to happen, but also know that you don’t need to respond to all the claims that the DA makes in their closing statement. In many cases, the DA tries to bring up inflammatory information to provoke a negative response from you to demonstrate how unprepared you are for parole. Incarcerated trans people we’ve supported have used many internal strategies to maintain an external calm in these situations. The Board will weigh the DA’s comments against the official record and information presented in the hearing.

Mobilizing Outside Political Pressure

We have seen many different outcomes for trans people who’ve had strong commu- nity support outside prison. Because we’ve seen some trans people approved for parole when they are challenging prison policy, it seems like the prison system some- times wants to release the people building pressure towards change. Of course it could be that the Board is sympathetic to or moved by community support. In any case, you may consider building political pressure, visibility, and an outside solidarity campaign for people appearing before the Board.

We have seen social media and community mobilization campaigns have some impact. In one instance, outside advocates organized a petition to support a trans person’s appearance before the Board and gathered over 1,000 signatures. In this case, the Board didn’t use his gender specifically to deny him parole, which they had done before, and the Board mentioned the petition in the hearing. There was some use of his proper pronouns during the hearing, although he was also mis-gendered at other points. Unfortunately, this campaign was not successful in getting him granted parole. Because the Board has endless criteria at their disposal to deny people parole, they didn’t use his gender as a pretext for denial, but still denied him on other grounds.

The Emotional and Psychological Toll


Start preparing early and long before your parole date, especially if it’s your first time and you’re having to create a packet from scratch. Take your time, allow yourself to take breaks and come back to it if you start feeling overwhelmed. This is especially true for writing your personal statement, since a lot of emotions can come up if you’re writing for the first time about your childhood, what led to your conviction, and your time in prison. Set your own pace.

A lot of a parole hearing is about the Board wanting to hear a specific story about you and your “crime of conviction.” It’s helpful if you can authentically talk about yourself, but also remember that this parole appearance is not going to cover everything that you know about yourself.

For people who are “out” as trans to the Board, expect to be misgendered and have a cool, calm and communicative response prepared in your head about what it means to be transgender. It’s especially helpful to have rehearsed this, so when it comes up and you’re already stressed you can just state your planned response.

Even for people with life sentences who’ve been down for a long time and been denied many times, don’t underestimate the traumatic cumulative impact of these continued denials and reach out for support as you need it.

You know who you are: you are precious and loved! This is a difficult process and you’re going to have to talk about yourself and your life in ways that probably don’t affirm the value you have. Find ways to remember and re-center your truth through this process.


There are very specific things the Board is looking for, and it’s good to know what these things are. In addition to reading through parole guides, you may find it helpful to look through parole transcripts. Even though transcripts are public records, it is important to ask incarcerated people first before reading or request- ing access to a parole transcript. With this permission, we recommend looking at previous transcripts for the person you’re advocating for (see what the Board has said about the person in the past and what they recommended the person do). Familiarize yourself with the procedure! Transcripts are word-for-word, so you

also get a feeling for what the room is like and how Parole Board commissioners and DAs talk.

If this is your first time helping someone prepare for parole, look at what is on your calendar currently and up until the person’s parole date. Time is finite, but thinking about the time you have to offer in advance can help you be reliable as a friend and advocate. Think of how many times you or a close friend has had to reschedule a “friend date” because of work, school, travel, family obligations, or exhaustion. What might you have to say “no” to in other areas to make time for consistent support?

A person’s emotional experience before Board is shaped by whether they’ve been before a Parole Board before and by their involvement in in-custody com- munity conversations about how to prepare for hearings and how to survive denials. There can be a lot of support among incarcerated people for getting through this process, but people may not be able to access this support for various reasons, including placement in solitary.

Give people context for their parole chances based on their state parole politics and rate of release. People moving through the process often don’t have access to information about how the odds are stacked against all people appearing before the Board. Even if someone prepares for a denial it can be devastating. Therefore, it’s important to lay out the context of what the chances are so people know that this process is both deeply personal, but also extremely political and reflective of systemic oppression. We suggest trying to balance statistics that sound overwhelming with some optimism and hope, offering that really solid preparation can increase one’s odds of getting approved.

If you are able, find a therapist or community member willing to volunteer time to do peer counseling on the phone with the person you’re supporting leading up to and after the parole date. If you’re the advocate who previously provided a lot of emotional support, but you’re now going to be focusing on the logistics of parole packet preparation, it can be helpful to bring in a new person focused on emotional care, since your communication will have to become more structured around producing the packet.

If you’re first connecting with someone to provide intensive support leading up to the parole date, commit to stay connected to the person for some period beyond the date, regardless of the outcome. Knowing that there will be a level of consis- tency and commitment can help someone feel more supported.

Consistently show up and center where the person is, what they feel they need, what they feel is possible, and what they feel they need support with. We have found this commitment to be remarkably rewarding and life-affirming.

Reach out to your friends, community, and political comrades if you’re feeling disheartened or overwhelmed! This process, like many things connected to the criminal legal system, is set up to make us feel small and powerless, but that’s why we are part of movements and communities of struggle. Together we are pow- erful and we can hold each other! Remember that you are part of a broader fight for trans liberation and this is a collective process.

Recommended Resources


1540 Market Street, Suite 490

San Francisco, CA 94102



FAIR SENTENCING FOR YOUTH (contact for their Youth Offender Parole Guide) c/o Human Rights Watch 11500 W Olympic Blvd #540 Los Angeles, CA 90064


1322 Webster Street, Suite 210

Oakland, CA 94612

PAROLE PREPARATION PROJECT OF NY (contact for their Parole Self-Help Guide) c/o Law Office of Michelle L. Lewin 168 Canal Street, 6th Floor New York, NY 10013


SURVIVED & PUNISHED (Toolkit to free criminalized survivors of domestic and sexual violence) c/o Asian Law Caucus 55 Columbus Avenue San Francisco, CA 94111


147 W 24th Street, 5th Floor

New York, NY 10011


370 Turk Street, #370

San Francisco, CA 94102


220 4th Street, Suite 103

Oakland, CA 94607