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Greenville Homeless Alliance July 6, 2018

Motel Displacement Response Plan


A Collective Response to Homelessness Resulting from Condemned Motels in Greenville County

Executive Summary
Greenville County nonprofits and local governments, in recent years, have developed collaborative approaches to addressing
homelessness. Organizations have bridged the gap between their various services by improving referrals and communication. These
changes helped resolve the “tent city” homeless crisis, but were challenged during a recent crisis involving a condemned motel. This
document outlines how non-profit agencies and governmental authorities can work together to address an abrupt displacement, when a
large number of people are suddenly without shelter due to a motel closing. The document also provides data as to the county’s
current homelessness situation and historical context for this collaborative response.

Greenville County has an estimated 170,000 people living in poverty or teetering on the edge. One in three people cannot meet their
basic financial needs, and some of these people are homeless or living in precarious housing, including motels. The homelessness and
marginally-housed problem is worsening because incomes have not kept pace with rising cost of housing in Greenville. Motels are
increasingly being used as longer-term housing options for low-income individuals and families.

The closing of the Economy Inn off Augusta Road in Greenville County in January, 2018, for safety reasons by Greenville County
Codes Department, resulted in immediate loss of shelter for over 100 people. At the time of the incident, occupants began moving to
other accommodations; some went to the homes of family members, some went to other motels, and others may have ended up
leaving town or on the streets. By the time local service agencies were made aware of the situation and had an opportunity to respond,
approximately 30 individuals remained. Most of those individuals were residing for an extended period of time and had few resources
and nowhere else to go. As the closure occurred during some of the coldest nights of the year, emergency shelters and support services
were at full capacity. Eventually, motel occupants with nowhere to go were offered space on cots in the ground floor of a local church
and partner agencies coordinated meals, transportation, support services and temporary lodging.

The Greenville Homeless Alliance which includes representatives of the City of Greenville and Greenville County along with non-
profit organizations, citizens and local congregations determined the response to this crisis could have been better coordinated. Local
partners have developed this written plan of action for handling displacement that from abrupt motel closures, as well as
recommendations and guidance for preventing such closures if appropriate.
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Purpose of the Plan


The purpose of this document is to outline the collective action that will be provided by local partners when a motel closure occurs
and where there may be cases of temporary or extended homelessness. The plan includes triggers, actions, contact information of key
partners and other pertinent information helpful to those anticipating or responding to a motel closure.

Prevention is the first goal. The City of Greenville’s Community Development and Code Enforcement Divisions work to identify
ways to support motel owners and property managers in making repairs that will keep their properties from being condemned. Support
may include providing a period of time for repairs to be made before a re-inspection or assessing whether financial resources are
available to support repairs (officials must determine if such use meets guidelines for use of local, state and federal funds).

Greenville City and County Code Enforcements also will work with the Greenville Homeless Alliance and Susan McLarty, the
Homeless Alliance Coordinator, in advance of a motel being condemned for code violations and safety concerns. Once contacted,
McLarty and the Response Team will find emergency shelter and food for the displaced occupants and establish case management
services, as needed.

Long-term plans also include working with Fire Departments to establish a more consistent schedule of annual inspections of motels
to verify that each room is up to code or to begin annual inspections if this practice is not in alignment with local or state policy. Local
governments will research other communities to determine best practices that will facilitate goals to prevent emergency motel
displacements and explore ways to implement locally. When problems are found with motel properties, local code departments will do
their best to work with motel owners to address these, ensure repairs are made, and move people back into them, as appropriate.

In some situations, the best prevention solutions are to help motel occupants find permanent housing. Local non-profit organizations
will use available resources to provide case management and support services and financial assistance to help move people out of their
temporary dwellings into sustainable housing.

Response Plan Committee Members


The Response Plan Committee (listed in Appendix D) has developed the Motel Displacement Response Plan and will monitor its use,
updating and improving the plan, as needed. Susan McLarty, the Coordinator for the Greenville Homeless Alliance, is the Response
Team Coordinator, who will be the main person city, county, and nonprofit organizations contact when a motel displacement
emergency occurs.
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Incident Prevention & Response Plan

The four main components of the plan include:

Prevention: Strategies to prevent motel displacements will focus on what local governments can do to prevent motels from
developing code violations and unsafe conditions and what local non-governmental organizations can do to help people living in
precarious housing find sustainable permanent housing.

Early intervention: When a code violation occurs, city and/or county officials determine severity of code violation and will notify
Susan McLarty, GHA Coordinator, of code violation and the recommendations to the motel owner. The GHA Coordinator will notify
partners to begin/continue targeted outreach to residents and make referrals as appropriate.
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Response Preparation: Local governments and non-profits, collaborating with the Response Plan Committee, will have emergency
actions in place for when there a motel displacement occurs. These include notifying partners to move to “prepared mode,” and
developing a timeline for inspections and expectations of possible motel code violations that result in the motel closing.

Response: When a condemnation/closure is expected to occur, the county or city staff will notify Susan McLarty, who will notify
outreach partners and mobilize community agencies. McLarty will work with local churches and shelters to find temporary beds for
the people displaced from the motel. Local organizations will provide a range of services such as temporary shelter, transportation,
food, job training and placement as well as link them to more permanent housing as appropriate (see chart of partner agencies in
Appendix C). The organizations expect to provide assistance for up to two weeks, but anticipate that a few families may need
additional assistance for more complex circumstances. The goal is to help the motel occupants access existing programs and provide
case management to help them find permanent housing solutions.

PERMISSIONS TO ACCESS PROPERTY

Representatives of the Greenville Homeless Alliance and outreach partner organizations shall request and be granted appropriate
permission to access private property prior to entering the property. The following descriptions may determine how permissions are
accessed:

 Guest: shall mean a person who is not a patron who is present on the premises of a hotel, motel or extended-stay hotel with the
express permission of (a) a guest or patron of the hotel, motel or extended-stay hotel and (b) the owner, operator, keeper or
proprietor of the hotel, motel or extended-stay hotel.

 Visitor: shall mean a person, who is not a patron or guest, who is on the premises of a hotel, motel or extended-stay hotel at
the invitation of a patron or guest, but without the express permission of the owner, operator, keeper or proprietor of the hotel,
motel or extended-stay hotel.

IMPORTANT NOTE: This plan does not supersede or restrict the ability of local code officials, fire officials or law enforcement
officials to order the removal of occupants, renters or guests in the event of a fire or natural disaster in which a building is rendered
unsafe, damaged, or inhabitable to the extent immediate evacuation is needed in order to prevent harm to the residents.
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Motel Displacement Response Plan

PREVENTION
Primary/Lead Secondary Other Info
Trigger Communication Response/Action
Partners Partners
Identification of City and County codes GHA Coordinator GHA Coordinator – will Local agencies, job Outreach activities:
Hotels/Motels most staff notify GHA maintains a contact list of serve as liaison to training and placement meet motel occupants,
likely to be Coordinator “motel outreach partners” outreach partners. agencies, housing build relationships and
condemned and communicates with organizations, will trust, stay aware of
these partners to provide assess individual and motel conditions,
outreach to motel residents family needs and educating occupants
to build awareness and provide services as about local services
connect to local agencies. needed (see Appendix and refer as needed
C)
Review of regulatory City and County staff City and County staff City and County staff: GHA partners, faith
policies that address communicate with explore policy options and Community organizations, other
substandard respective Councils. work with elected leaders Development, County partners to advocate for
conditions for hotels to create/enforce current Code Enforcement policies/ enforcement
and research policies policies Department/Fire through a coordinated
in other Department effort.
cities/counties
Identification of Irene Hamilton Jones – Irene Hamilton Jones will Greenville County Greenville Housing This program is
families with school Greenville County refer families to case Schools, Greenville Authority, United under development
aged children living Schools will identify managers to complete an County Human Housing Connections,
in motels who are eligible families educational/training Relations Commission, SHARE, United
eligible for Second program and connect with Greenville Homeless Ministries
Chance Program property owners who will Alliance
provide a second chance
for families
Request for shelter City and County staff GHA Coordinator partners GHA Coordinator The Salvation Army,
rules, regulations and request information. with shelter providers to Miracle Hill Ministries,
circumstances for GHA Coordinator collect and compile info for Grace Church, United
special shelter collect and compile City and County Ministries, and faith
openings (i.e. cold organizations
weather or crisis)
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Motel Displacement Response Plan

EARLY INTERVENTION
Primary/Lead Secondary
Trigger Communication Response/Action Other Info
Partners Partners
Issues and/or Motel Outreach partners GHA Coordinator Motel Outreach partners City/County Codes Coordinate
concerns identified communicate issues and mobilizes the response communicate with GHA Enforcement communication with
at a motel (could be concerns to the GHA needed. Coordinator motel owners/
by a motel outreach Coordinator. Identify the appropriate property managers
partner or other Coordinator always person to contact the hotel through the GHA
source) confirms concerns and owner/ management is Coordinator or
pending actions with appropriate. Work to City/County Codes
city/county codes improve motel conditions officials
officials. and prevent condemnation.
City/County Codes City or County notifies Outreach partners ramp up City/County Codes Primary Response
officials receive a GHA Coordinator that outreach and referral to Officials Team members are
complaint from an initial complaint has motel residents. Outreach partners notified
motel resident, been made. GHA Agencies support the
guest or other Coordinator notifies the outreach efforts and prepare
concerned party Outreach Partners and of in-take of new clients.
the primary response Agencies review response
plan partners plan and prepare for
possible displacement.
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Motel Displacement Response Plan

RESPONSE PREPARATION
Primary/Lead Secondary Other Info
Trigger Communication Response/Action
Partners Partners
City & County City or County Codes City/County Codes officials City and County Codes GHA Coordinator In the event that
Codes officials set officials contact the provide a timing window to Officials someone other than
date and time of GHA Coordinator to the GHA Coordinator for the city/county codes
initial inspection or notify her of the pending inspection and convey Primary Response Team officials contacts the
re-inspection of inspection (this could expectations communicated identified as being on the Coordinator
motel include unannounced/ to motel management. “notify and prepare” list regarding potential
day-of inspections) Response plan partners issues, the
review the plan and prepare Coordinator will
communications. confirm pending
closure with
city/county codes
officials.

Pending inspection GHA Coordinator Prepared mode: GHA Coordinator Primary Response Primary Response
or re-inspection of notifies Primary GHA Coordinator and Team and Outreach Team begins
motel. Response Team and Outreach Partners plan to Partners assessing available
Outreach Partners to be on-site during motel resources in house
move to “prepared inspection. Assess potential and among the
mode” number of individuals and broader network of
families that may be partners (Appendix
impacted. D). Shelters
GHA Coordinator sends determine existing
correspondence to Primary capacity to accept
Response Team regarding dislocated families
potential impact. and individuals.
Determine need for
outreach to
neighboring counties.
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Motel Displacement Response Plan

RESPONSE
Primary/Lead Other Info
Trigger Communication Response/Action Secondary Partners
Partners
Motel County or City Codes Outreach partners provide on- City/County Codes Motel Displacement Officials will
Condemnation/ officials notify GHA site assistance interacting with officials, GHA Response Partners ready provide as much
Closure Coordinator (Ideally, clients, especially those with Coordinator, Law for deployment as well as lead time as
Coordinator would be on- whom they have trusting Enforcement (for the broader network of possible and as
site, but if not, notify relationships, and working with safety), Response Team partners listed in much information
immediately). Primary Response Team members designated to Appendix D. known about
Coordinator notifies members who arrive at the be on-site individuals and
Outreach and Primary motel site as soon as possible. families being
Response Team. GHA Coordinator notifies lead displaced.
contacts in Appendix B.
Relocation of Provide referral form to Coordinator will provide GHA Coordinator, case See Appendix D Outreach partners
Persons Displaced displaced persons seeking referral form, make a list of managers and partners provide as much
assistance. Maintain persons being relocated and on site during closure information that is
expectations between the where. Case managers and known about
agencies and the clients partners communicate realistic individuals and
served. expectations of services that families to partners.
can be offered.
Displacement Approximately 7-10 days Referrals will be made to United Ministries, See Appendix D Proposed
of relocation assistance housing agencies to find United Housing timeframe: 7-10
will be provided through alternative housing options for Connections, The days.
this effort. If extended people being displaced. Salvation Army,
assistance is needed, Miracle Hill Ministries,
assistance will be granted Urban League of the
on a case-by-case basis. Upstate
Extended Case managers and other Case managers identify Outreach/United
Displacement partners notify GHA alternative extended stay Ministries as fiscal lead.
Coordinator/United options and refer to Angel Case managers and
Ministries when extended Fund. other partners.
placement is needed
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018
FUNDING

An Angel Fund has been established to accept donations used to help people who are displaced by motel closures. Individuals,
churches, and others have contributed to the fund, which was established after the Economy Inn closed. The funds provide emergency
assistance and crisis support to displaced families. Assistance may include help with funds required to rent a more permanent home.

At the time of the displacement a roll will be taken of occupants seeking assistance. Each occupant’s situation will be assessed. Those
with the direst circumstances without resources will be accounted for and funds will be used based on the amount of need and order of
eligibility. Funds will not be distributed until the GHA and local HUD supported Homeless Coalition have assessed that all residents
are accounted for and needs are identified. Funds will only be used when all other available resources have been exhausted.

Eligibility for Assistance: Each family or individual must provide proof of ineligibility into other Priorities for Angel Fund use
housing situations or available solutions. They must provide proof of the absence or personal will be in this order:
resources. This may be accomplished through the relationship with the crisis caseworker. Each family
1. Single parents
or individual is eligible for funding for up to two weeks of lodging, food or other necessities. This
2. Families
shall not exceed $3,000. Extensions beyond 2 weeks are possible if funds exist, the crisis is still active,
3. Elderly
and other forms of housing have not presented themselves. To maintain eligibility the family or
4. Single women
individual must maintain involvement with displacement case managers and be actively involved in
5. Single men
their own housing crisis solution.

Donations: Donations can be made to the Angel Fund at United Ministries or to any homeless service provider and will be restricted
for the purpose of assisting individuals and families in the event of a motel closure if designated for such purpose.

Oversight: The GHA Coordinator and two additional partners from the Primary Response Team and/or the GHA Steering Committee
will provide oversight of the use of the Angel Fund. Responsibilities will include determining how funds will be distributed and to
whom and providing financial updates to the full GHA Steering Committee.

Philosophy: The purpose of this response plan, in the event of a hotel/motel crisis, is to alleviate as much human suffering as possible
on the part of the potentially displaced occupants. In the event of the crisis, partners aim to provide aid in meeting basic needs while
preventing the negative effects of toxic charity (charitable acts that can negatively affect human dignity and may result in
dependency). The Primary Response Team will lean on existing available resources and experience of the local service providers
first. To this end, displaced individuals will be offered low cost and safe existing housing resources first, and more costly avenues will
be explored and utilized only in the most dire circumstances or absence of other options.
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

COMMUNICATIONS AND MEDIA COORDINATION

Susan McLarty will be the communications point person for the Greenville Homeless Alliance and collaborating nonprofits on the
Response Plan Committee. All media inquiries should be referred to McLarty (Chairperson of the GHA Steering Committee as back-
up). City and county codes officials will contact McLarty when a motel displacement may occur. When there is a media request for
comment about a motel’s code violations or condemnation, city and county officials will refer reporters to their own spokespersons.
Media inquiries regarding specific program and services will be referred to partner agencies as appropriate. Below is a contact list for
media relations.

Name Title Organization Email Phone


Greenville Homeless
Susan McLarty Coordinator smclarty@gvlhomes4all.org 864-325-8505
Alliance
Governmental Affairs 864-467-7055 work
Bob Mihalic Greenville County BMihalic@greenvillecounty.org
Coordinator 864-770-5156 cell
Public Information
Leslie Fletcher City of Greenville lfletcher@greenvillesc.gov 864-467-4435
Officer

Plan Review
The Motel Displacement Response Plan will be reviewed every six months, for a minimum of two years. It will be revised as
appropriate. There will be a debriefing for each motel displacement incident. The new information and experience will inform future
procedures for handling these situations.
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Appendices:
A. Homelessness and the Current Challenge of Affordable Housing in Greenville County
B. Primary Response Team Partners
C. Referral and Release of Information Forms
D. Motel Displacement Response Partners
E. Motel Displacement Plan Committee Members
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Appendix A:
Homelessness and the Current Challenge of Affordable Housing in Greenville County

Background
Greenville County has an estimated 170,000 people living in poverty or teetering on the edge. One in three people cannot meet their
basic financial needs, and some of these people are homeless or living in precarious housing, including motels.
For the 2011-12 academic year, there were 542 students who were experiencing homelessness, including 11% living in a motel. By
comparison, in the 2015-16 academic year, there were 802 students experiencing homelessness, including 22% living in a motel. In
2018, the total number of homeless students jumped to 1039.

The homelessness and marginally-housed problem is worsening because incomes have not kept pace with the rising cost of housing in
Greenville. For example, the Greenville County Redevelopment Authority’s 2018 Greenville County Affordable Housing Study
concluded that the ability to find affordable and decent housing for families making less than $30,000 a year was difficult or
impossible in Greenville County. Yet Greenville’s downtown vibrancy hinges on tourism, restaurants, and hotels which employ
people earning minimum wage and an annual income of $15,080 employed with full time hours (2,080/year.)

The Greenville Housing Authority (TGHA) is the largest provider of safe, stable homes meeting the needs of some of the county’s
poorest households. TGHA received 2,500 housing vouchers in 2018. The agency adheres to the US Department of Housing and
Urban Development (HUD) definition of 30 percent of household income for rent. Utilizing federal and state resources, the Housing
Authority’s average income per household in 2018 was $12,682. However, the waiting list in 2018 is 9,000 families, representing
more than 27,000 people. In 2014, the waiting list was 6,000 families and average median income established by HUD for Greenville
has increased by $8,000 from $58,200 in 2014 to $66,500 in 2018. It is widely recognized nationally that very few households receive
a housing voucher, while the majority receives no housing assistance. This is the backdrop to the perilous situation of people who
cannot access safe, stable housing in Greenville. Motel rooms often house an entire family. The conditions can be as stark as the
rooms and generally speaking are often not maintained. Since these motel rooms typically lack kitchens, nutritious food and poor
health can be an issue for the residents, as well.
“There is evidence that even two years after someone had an eviction and got into housing, the person still experiences significant
rates of depression. Housing and health are connected, and it’s important we recognize this and offer the appropriate services.” –
Susan McLarty, Greenville Homeless Alliance
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018
2014 Tent City Crisis
Homelessness was highlighted in 2014 when Greenville residents were alerted by a series of local newspaper articles to a “tent city” in
the western part of the city. A small encampment of people living under a bridge increased as donations from concerned citizens
arrived, creating a safety and health crisis. Local organizations met with tent city residents, offering housing and support services.
They soon focused on connecting people with mental health services, job training and placement and other support programs.

These organizations began to facilitate a more pragmatic approach to case work, bridging a longstanding gap between local homeless
services and mental health services. The new approach meant homeless service organizations would identify clients’ social-behavioral
barriers and empower them to work through those barriers. The result is a personalized pathway referral towards finding supportive
services and permanent housing.

These changes led to organizations collaborating through weekly meetings, where they could discuss their clients’ current needs and
issues. Greenville’s system for addressing homelessness is strong and generally effective, but with the increase in the wage gap and
the rising cost of housing in the area, stronger partnerships are needed for advocacy and effective service delivery. The Greenville
Homeless Alliance was formed to sustain this collaboration and to propel action to address homelessness and the marginally housed in
the Greenville metro area.

Since the “Tent City” crisis in 2014, a broad range of public, private and nonprofit stakeholders have worked collectively to deploy a
response to Greenville’s success and challenges related to growth resulting in addressing the growing gap of safe, stable homes that
are affordable to a household income where the private market cannot deliver without a subsidy. Research and planning activities
outlined in the Balancing Prosperity and Housing Affordability Report released by the City of Greenville in 2016 revealed that the city
was short approximately 2,500 housing units for those at the lowest income levels. Advocacy efforts by many partners and a
recognition of the importance of the issue by city council resulted in a historical first allocation of $2 million in funding from the City
of Greenville to address the lack of homes through the formation of a housing trust fund. The targeted annual income range identified
by the newly formed Greenville Housing Fund (GHF) is $15,000 - $55,000. While this is helpful to some individuals and families
experiencing homelessness due to lack of availability of homes in this range, the Greenville Homeless Alliance is focusing on housing
solutions for those with annual incomes of $15,000 and below. Since 2014, GHA’s collaborative efforts have successfully improved
access to temporary homeless beds but the total number of beds has not increased while the overall population of Greenville County
has increased.

Economy Inn Condemnation


An unexpected problem arose in January, 2018, when a motel off Augusta Road - the Economy Inn - was condemned and closed for
life safety reasons. The closure put over 100 people, out of their rooms, with no prior notice. Many of these were individuals and
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018
families who were residing there for extended periods and considered the Economy Inn home. Greenville County codes officials
conducted an inspection of the building and the results concluded the Economy Inn was not safe. County officials condemned the
building for numerous reasons including smoke alarms not working, sewer issues, electrical problems, a weak second floor, holes in
the walls and both mold and infestations.

“When you have a community the size of Greenville and over 100 people are displaced, you have to treat that as an emergency
disaster-type of situation.” – Darian Blue, Phillis Wheatley Association and Nicholtown Missionary Baptist Church

County codes officials did contact several service providers and, through phone calls and social media, a response was mobilized as
quickly as possible. With no preparation and due to the extremely cold temperatures, providers did not have shelter nor additional
supportive services for displaced residents that may have been possible with advance planning. Non-profit organizations and churches
began assembling support. Nicholtown Missionary Baptist Church took in 12 people and added four more over the course of the first
week. The church took people to the Phillis Wheatley Center twice a day for showers. The church also provided food and other
support to 16 displaced people. The local Red Cross provided sleeping cots, blankets, pillows, and other needed items. During the
three weeks, the church housed the newly homeless and its leadership developed a homegrown case management program. They
partnered with CommunityWorks, the Urban League of the Upstate, churches and other organizations that could help with
employment, transportation and financial assistance. The displaced motel residents needed case management help from the church,
including financial and material support and assistance removing barriers to their independence. Below is a list of case management
services these partners provided:

 Solving identity theft issues;


 Obtaining social security cards, which required funds and transportation;
 Funding for medical exams for health issues and also for identification issues. People who did not have a social security card
needed medical verification of who they were and their date of birth.
 Finding employment;
 Education on handling finances and becoming financially independent;
 Basic work attire and laundry access;
 Nonperishable food items and daily meals, and
 Transportation to the Department of Motor Vehicles, Social Security office, job interviews, medical care, work, etc.
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018
Responding to Motel Closures
When people are displaced from a motel, a sustained and systematic response is needed. Many individuals and families who live in a
motel are there because they may not have the identification, credit or down payment to access an apartment. Many have low paying
jobs or some form of income, but have experienced barriers to permanent housing. They may have been evicted from an apartment or
rental home, which can occur for transportation issues, juggling family obligations and financial choices. When a chain of events
occurs and debt begins to build, the client might need more than $3,000 in security deposits, the first month of rent and payment of
utility debt to rent another apartment. Without that kind of funding, many will move to a motel where rent, utility, cable expenses are
included for one price. The price is often higher than what one may pay for a permanent home.

The crisis that a motel condemnation creates requires a well-coordinated, multipronged approach, which is the basis for this plan.
There are other motels in Greenville County, in which hundreds of people are making their home and a number of them are in as poor
condition as the Economy Inn. The partners of the Greenville Homeless Alliance are working to develop a collaborative approach to
preventing motel closures, responding to displacement and seeking longer term strategies to addressing the housing shortage for low
income residents.

“When you drive through Greenville, you can see school buses dropping off children at a hotel. People have lived in extended-stay
hotels for years. They take up residency in them because we have not added the housing we have depleted.” – Lauren Stephens, The
Salvation Army

As this plan provides a framework for responding to an abrupt motel closure, the first and most important priority is to prevent
displacement, strengthen existing service delivery efforts and develop new approaches to providing stable housing. This may include
working with motel owners to secure the resources needed for improvements and to work with them on a realistic timeline for repairs
if appropriate. City and County codes officials will explore partnering more closely with fire and safety codes inspectors to establish a
more regular schedule of inspections to monitor motel conditions.
Motels, while they may not be the best environment for long-term housing, especially for larger families, do provide shelter and
relative safety. Outreach to families that may be eligible for assistance for more permanent housing is crucial. Through the Second
Chance Program, which is under development, families and property owners will be able to work together to resolve the problems that
sometimes lead to evictions. Clients will graduate from the program with a certificate that can matched with a partnering property
owner. The program will provide six months of case management. Mental health services also can be a component of prevention.
People who have been evicted or live in marginal housing situations often experience anxiety, depression, and other mental health
problems. Efforts to increase mental health services will be a priority in prevention planning and execution.
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Appendix B:
Primary Response Team: will coordinate a response to displacement of tenants who need relocation assistance

Organization Name Title Email Phone


Primary Contact*
Greenville Homeless Susan McLarty Coordinator smclarty@gvlhomes4all.org
Alliance
Upstate Chapter of the
Lisa Colby Executive Director lisa.colby@redcross.org
American Red Cross

City of Greenville Buddy Skinner Building Official bskinner@greenvillesc.gov

Codes Enforcement
City of Greenville Brad Rice brice@greenvillesc.gov
Supervisor

City of Greenville Police Lt. Billy Albert Lieutenant walbert@greenvillesc.gov

Director Code
County of Greenville Teresa Barber tbarber@greenvillecounty.org
Compliance Division
Greenville County
Conrad Mansel Sargent cmansel@greenvillecounty.org
Sheriff
Vice President, Adult
Miracle Hill Ministries Ryan Duerk rduerk@miraclehill.org
Ministries
Social Ministries
The Salvation Army Lauren Stephens lauren.stephens@uss.salvationarmy.org
Director

Triune Mercy Center Deb Richardson-Moore Pastor/Director deb@triunemercy.org

United Ministries Tony McDade Executive Director TMcDade@united-ministries.org

* The Chair of the Greenville Homeless Alliance Steering Committee or an elected service provider from the Steering Committee will serve as the
primary contact in the absence of the Coordinator.
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Appendix C:
Referral and Release of Information Forms
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Appendix D:
Motel Displacement Response Partners - the following is a listing of organizations that have committed to providing resources or services during a
coordinated response to an abrupt motel displacement. Not all resources and services listed below may be needed nor deployed every time a motel
closure takes place. The GHA Coordinator and Primary Response Team will determine what is needed.

Prevention Community Resources Available During Displacement Primary Contact for This Plan

Job Training & Placemt

Mental Health Services


Housing (assessment )

Financial Assistance

Safety and Law Enf


Temporary Shelter
Case Management

Transportation

Legal Services
Identification
Clothing
Food
Organization Services Additional Information Contact Address ZIP Email Address Phone

Community
relationship with
American Provide hygiene kits, Lisa 940 lisa.colby@redcross.
government for X X 29605
Red Cross blankets, and cots Colby Grove Rd. org
decision making
purposes.

Augusta
3018
Heights Greg gregoryjdover@gmai
X X X Augusta 29609
Baptist Dover l.com
St.
Church

Bon Secours
One St.
St. Francis Contributions for tenant Deb deborah_long@bshsi.
X Francis 29601
Health displacement expenses Long org
Drive
System
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Prevention Community Resources Available During Displacement Primary Contact for This Plan

Job Training & Placemt

Mental Health Services


Housing (assessment )

Financial Assistance

Safety and Law Enf


Temporary Shelter
Case Management

Transportation

Legal Services
Identification
Clothing
Food
Organization Services Additional Information Contact Address ZIP Email Address Phone

Buncombe Getting to know


Limited assistance for rent 200
Street United residents through Kristin kristin.dollar@bsumc
X X X X and utilities. Transportation Buncomb 29601
Methodist Pastor Alfred's Dollar .com
help with our bus. e Street
Church leadership.

Food and transportation


assistance. Housing for up to
10 North
Christ 3 weeks with prescreened Debbie
X X X X X Church 29609 drice@ccgsc.org
Church individuals and help with Rice
Street
logistics. Also legal
assistance.

Circles 305 S
Outreach, Sandra sbullock@sharesc.or
Greenville X Calhoun 29601
referrals Bullock g
County Street

17
City of City coordinated Russell rstall@greenvillesc.g
X X X X X City coordinated functions Riverside 29605
Greenville functions Stall ov
Drive

City View G.E.D. Classes if they want 307 W.


Jeannie extendedhandsofgods
Community X X to continue their education; Morgan 29611
Simpson ervants@yahoo.com
Coalition Counseling Street
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Prevention Community Resources Available During Displacement Primary Contact for This Plan

Job Training & Placemt

Mental Health Services


Housing (assessment )

Financial Assistance

Safety and Law Enf


Temporary Shelter
Case Management

Transportation

Legal Services
Identification
Clothing
Food
Organization Services Additional Information Contact Address ZIP Email Address Phone

Financial
101 West
Community coaching, loans Financial coaching, matched Latorrie lgeer@cwcarolina.or
X X Antrim 29607
Works, Inc. and matched savings, auto loans Geer g
Drive
savings accounts

847
First Baptist All contingent on recruitment Laura laura.stout@firstbapti
X X X X X Cleveland 29601
Greenville of volunteers and resources. Stout stgreenville.com
St

Grace Church Taylors


2801
Grace campus available as a Megan mgaminde@gracechu
X X X Pelham 29615
Church temporary shelter option Gaminde rchsc.org
Road
upon completed construction.

Assessing
transportation
needs as reported Providing transportation to
Gary gshepard@greenville
Greenlink by outreach X temporary shelter during a
Shepherd sc.gov
workers and coordinated response.
determining
potential options

301
Greenville Safety for the persons
Staying aware of Teresa University
County Code X affected and those helping to 29601 tbarber@charter.net
motel conditions Barber Ridge,
Compliance mobilize them Suite 4100
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Prevention Community Resources Available During Displacement Primary Contact for This Plan

Job Training & Placemt

Mental Health Services


Housing (assessment )

Financial Assistance

Safety and Law Enf


Temporary Shelter
Case Management

Transportation

Legal Services
Identification
Clothing
Food
Organization Services Additional Information Contact Address ZIP Email Address Phone

Work with Fire


District and
Greenville 301
owners to Paula pgucker@greenvillec
County X X County coordinated functions University 29601
maintain livable Gucker Ridge
ounty.org
Council
conditions in
properties.
If the client qualifies, we may
be able to assist with Rapid
We can provide
Greenville Rehousing with qualified 301
the occupants
County clients: Assistance to include Gina University gwong@greenvilleco
with resources X X X 29601
Human deposits, and utility bills. Wong Ridge, unty,org
and possible Suite 1600
Relations Provided case management
rental assistance
and resources upon
rehousing.

Transportation for
100
Greenville school age Irene
Transportation for school Blassin- ihamilto@greenville.
County children and X Hamilton 29605
students game k12.sc.us
Schools school supplies Jones
Road
and or clothing

Greenville
Meeting tenants
County Conrad 4 McGee cmansel@greenvillec
and building X 29601
Sheriff's Mansel St. ounty.org
relationships
Office
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Prevention Community Resources Available During Displacement Primary Contact for This Plan

Job Training & Placemt

Mental Health Services


Housing (assessment )

Financial Assistance

Safety and Law Enf


Temporary Shelter
Case Management

Transportation

Legal Services
Identification
Clothing
Food
Organization Services Additional Information Contact Address ZIP Email Address Phone

Greenville Coordinate 606


Susan smclarty@gvlhomes4
Homeless prevention and Overall coordination Pendleton 29601 864-325-8505
McLarty all.org
Alliance response efforts Street

Assisting families who are in


need of housing. Increased
Greenville 122
partnerships in the future Ivory
Housing Edinburgh 29607 Ivorym@tgha.net 864-467-4299
with providers of emergency Mathews Court
Authority
housing to provide rental
assistance.

outreach,
April M.
supportive april.simpson@scdm
Greenville Outreach, assessment, Simpson/ 124
services to h.org; 864-241-1040
Mental X X monitoring for mental health Mary Mallard 29601
persons with marykay.campbell@s ext 310
Health services Kay St
possible mental cdmh.org
Campbell
illness

Law enforcement
Greenville Lt. Billy 4 McGee walbert@greenvillesc
contact and X 29601 864-444-2619
Police Dept. Albert St. .gov
assistance.

15
Meals on Catriona catrionac@mowgvl.o
X Oregon 29605 864-304-6097
Wheels Carlisle rg
Street
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Prevention Community Resources Available During Displacement Primary Contact for This Plan

Job Training & Placemt

Mental Health Services


Housing (assessment )

Financial Assistance

Safety and Law Enf


Temporary Shelter
Case Management

Transportation

Legal Services
Identification
Clothing
Food
Organization Services Additional Information Contact Address ZIP Email Address Phone

Medical Catie
cbuckingham@ghs.or
Legal X Bucking- 29605 896-455-11439
g
Partnership ham

409 S
Miracle Hill Building Cold Weather shelter beds Ryan rduerk@miraclehill.o
X X Pleasant- 29607 864-361-3000
Ministries relationships and food assistance. Duerk rg
burg Dr.

Open our church We plan to open our church


daycare by July daycare by July 2018 and are 847 Old
Nazareth Wanda wandapnewkirk@hot
2018, accept a willing to accept a limited Airport 29607 864-915-1044
House Newkirk mail.com
limited number of number of ABC vouchers to Road
ABC vouchers help with child care.

Primary care/medical
services-assisting in helping
New Horizon Access to primary
individuals access
Family care Brandon 111a bcook@newhorizonf
appointments with a primary 29651 864-436-6844
Health services/medical Cook Berry Ave hs.org
care provider, access to
Services, Inc. services
prescription medication,
access to oral health.

We would be
happy to provide
Shelter beds for domestic
education and Julie PO Box julie.meredith@safeh
Safe Harbor X X violence victims 29602 864-316-0287
materials about Meredith 174 arborsc.org
(1.800.291.2139)
Safe Harbor to
occupants.
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Prevention Community Resources Available During Displacement Primary Contact for This Plan

Job Training & Placemt

Mental Health Services


Housing (assessment )

Financial Assistance

Safety and Law Enf


Temporary Shelter
Case Management

Transportation

Legal Services
Identification
Clothing
Food
Organization Services Additional Information Contact Address ZIP Email Address Phone

SHARE can perform a VI-


SPDAT assessment for score
on the Prioritization List. Job
training and employment 254 S.
Bruce
SHARE X X program called LADDER. Pleasant- 29607 bforbes@sharesc.org 864-220-7237
Forbes burg Drive
Case management offered
will be to assist in helping the
household access services
they need.

Educating tenants
The about local 417
Lauren Lauren.Stephens@us 864-235-4803
Salvation services, staying X X X X Rutherford 29609
Stephens Street
s.salvationarmy.org ext. 66118
Army aware of motel
conditions

Providing SPIN can provide prevention


Single assessments and and on-site assessments and
Tabitha 40 John spinofgreenvillesc@g
Parents in case management X case management for families 29607 864-567-5239
Crawford McCarroll mail.com
Need (SPIN) to eligible needing assistance with Way
families referrals to local services.

Meals Sat. at noon, Sun. at


noon and 5 PM, and Mon. at
7 AM. Triune as a day
shelter Saturday 9 to 1 PM,
and all day Sunday. Wed.- Deb
Triune 222
food pantry and get food, see Richards
Mercy X X X X Rutherford 29609 deb@triunemercy.org 864-233-3402
attorneys, see social workers. on- Street
Center
They may select clothes and Moore
toiletry items. Bon Secours
nurse on site to connect with
health services, and GHS van
here every other Wednesday.
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Prevention Community Resources Available During Displacement Primary Contact for This Plan

Job Training & Placemt

Mental Health Services


Housing (assessment )

Financial Assistance

Safety and Law Enf


Temporary Shelter
Case Management

Transportation

Legal Services
Identification
Clothing
Food
Organization Services Additional Information Contact Address ZIP Email Address Phone

Consider occupants for Lorain


Willing to meet Crowl,
housing, donations of food, 135 Lorain
with tenants to Interim lcrowl@uhcsc.org
United supplies and clothing as Edinburg 864-901-0069
explore options ED,
Housing X X X X funds are available. Provide Ct, STE 29607
for them for Julia jmmullen@email.co
Connections Rapid Rehousing assistance 201 Julia
permanent Mullen m
for 1st month's rent/utilities Board 864-616-0629
housing
to qualified clients. Chair
Organizing/
coordinating
606
United efforts first- Serve as a fiscal agent for Tony TMcDade@United-
X X X X X X X Pendleton 20601 864-907-8167
Ministries responders, donations. McDade Ministries.org
Street
connecting
tenants to services

Educating tenants
United Way will consider
about local
United Way financial needs of 105
services and JoKeitha jseabrook@unitedwa
of Greenville organizations that provide Edinburgh 29607 864-467-3520
resources and Seabrook Court
ygc.org
County services in response to
referring as
displacement.
needed

Provide case management,


housing assistance,
Urban 15
transportation, job training Jeanne jvernon@urbanleagu 864-386-2142
League of X X X Regency 29607
and placement and other Vernon Hill Dr.
eupstate.org
the Upstate
services as funds are
available.
Greenville Homeless Alliance – Motel Displacement Response Plan
July 6, 2018

Appendix E:
Motel Displacement Plan Committee Members

Teresa Barber, Director Code Compliance Division, County of Greenville

Ryan Duerk, Vice President, Adult Ministries, Miracle Hill Ministries

Paula Gucker, Assistant County Administrator for Community Planning, Development & Public Works, County of Greenville

Lauren Stephens, Social Ministries Director, The Salvation Army

Ginny Stroud, Community Development Administrator, City of Greenville

Brad Rice, Codes Supervisor, City of Greenville

Jessica Jordan, Senior Code Enforcement Officer, County of Greenville

Susan McLarty, Coordinator, Greenville Homeless Alliance

Eleanor Dunlap, Chief Impact Officer, The Graham Foundation

Primary Authors

Melinda Young

Eleanor Dunlap