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Epicor Success Story


Amiantit gets its European business operations to flow with

Epicor iScala 3.0
Company Facts
XX Location: France, Germany, Norway,
Poland, Spain
XX Industry: Pipe technologies
XX Web site:

Since its launch in Saudi Arabia in 1968, Amiantit has grown and developed
Success Highlights into a major diversified industrial group with a number of manufacturing

Challenges plants, technology companies, materials suppliers, and engineering

XX Complex projects subsidiaries in more than 70 countries worldwide. The group’s core business
XX Needed to standardise processes across activities include the manufacture and sale of pipe systems, the ownership
multiple locations and users and sale of pipe technologies, the provision of water management
consultancy and engineering services and the manufacture and supply of
Solution polymer products.
XX Epicor® iScala® 3.0
To coordinate activities and bring business intelligence to Amiantit’s processes
Benefits in Europe, the group decided to upgrade its existing European enterprise
XX Ease and speed of migration
resource planning (ERP) solution to Epicor iScala 3.0.
XX Business intelligence across
multiple departments
1,000 pages to standardise tools and processes
Employing more than 600 people in Europe and managing over
€100 million in revenue is a challenge in any industry. But when it comes to
the complex matter of managing sewer and water treatment projects,
it’s vital to have clear processes from the tendering stage, right through to
project management.

When Penio Penev, IT solutions manager at Amiantit, joined the company, he

knew it was important to standardise processes across EMEA. All started by
building a flowchart of each procedure in the business, looking at the various

tasks and responsibilities within each decision making process to checking and from updating orders to managing shipping
build a sophisticated company manual. processes, is automated.

Penev says, “This manual is now the basis of everything we Migrating to iScala 3.0
do. It’s about 1,000 pages long, which gives you an idea of the
Amiantit operates 24 hours a day so the migration needed to be
complexity of our work. The manual is vital because our business
meticulously planned in order to cause minimal disruption.
operates across several continents and time zones. In order to
act like one entity, it was important to have unifying methods Amiantit works wvith VMware. To make the migration swift,
in place.” Penev started by creating a new virtual machine (VM) and
installing iScala 3.0. Using the new VM as a test server, Penev
With the manual in place to provide clear processes across the
then checked that all of Amiantit’s existing applications worked
group, Penev then started to update Amiantit’s existing Epicor
with the new version, before migrating systems across.
ERP iScala solution to the latest version— iScala 3.0.
Penev explains, “Because iScala is mission-critical to our business,
iScala as the backbone of Amiantit’s the upgrade needed to cause zero disruption across the entire
European operations company. The migration was planned in detail, so it was easy
iScala had been central to Amantit’s operations since it was to implement — we connected the new iScala, configured the
first implemented in 1990. Amiantit had worked with several security settings, tested our bespoke applications and we were
versions of iScala and when the launch of iScala 3.0 coincided up and running in just two weeks. We didn’t even need to make
with the new process manual, Penev took the opportunity to changes to the operating system. In fact, at most locations, the
upgrade the existing iScala version to bring the very latest in ERP migration took place in just 12 hours.”
software to the business and help standardise processes across
the company.
Helping business operations flow
After migrating across to the latest version of iScala, Amiantit
Penev explains, “iScala is the backbone of our operations, and had a training session with Epicor to make sure key users were
our sales and distribution arms rely on it to coordinate our pipe familiar with the software.
system projects. We are a global business so the ability to input
data directly from different locations is valuable. For example, if Penev says, “The new layout is incredibly intuitive and easy
sales data is entered into iScala from one location, this can be to use. There were some small changes and updates to the
picked up in the relevant regional production facilities, tracking interface, so we only needed to spend an hour with Epicor
every project across its lifecycle.” and our key users before we were ready to make the most of
it across the division. We now have 106 employees using the
In addition to iScala, Amiantit also has its own bespoke product on a daily basis, across 12 sites in Europe and Africa.”
applications for data management and production that have
been developed to work directly with the ERP. This means that Through its grid-based order entry and enquiry screens, iScala
everything at Amiantit, from raw material transactions, to stock gives Amiantit the ability to track orders and integrate processes
across the group. Amiantit now has a comprehensive view of all

“The new layout is incredibly intuitive and easy to use. There were some small
changes and updates to the interface, so we only needed to spend an hour with
Epicor and our key users before we were ready to make the most of it across the
division. We now have 106 employees using the product on a daily basis, across 12
sites in Europe and Africa.”

Penev, Amiantit

activity and iScala users have all of the information they need on fiscal and regularity compliance regime, without the need for
particular projects at a glance. For example, when the separate, third party tools.
business is taking on a new water treatment project, the order
Penev concludes, “iScala gives us everything we need. It
processing department can easily access information about
allows us to function as one business entity and lets us share
existing water treatment projects to improve decision-making
information quickly, informing business decisions. We anticipate
and customer service.
that because of our new standardised methodology and
The country-specific functionality of iScala also means that knowledge-sharing approach, we will be able to continue to
Amiantit can use its iScala installation as part of its overall take our business from strength to strength.”

About Epicor
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software that is designed around the needs
of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers’
unique business processes and operational requirements is built into every solution—in the cloud, hosted, or on premises. With a
deep understanding of your industry, Epicor solutions spur growth while managing complexity. The result is powerful solutions that
free your resources so you can grow your business. For more information, connect with Epicor or visit

Contact us for more information on Epicor Products and Services

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