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Career Summary
Self-motivated, goal-oriented team player with strong analytical, technical, problem solving, and organizational skills, with
eight years’ experience in database implementation, database maintenance and information systems and 6 years’ experience
working in healthcare.
• Advanced coursework and knowledge in information systems analysis and design
• Work on special projects for executive management, including hardware inventory control and IS department
financial analysis tasks
• Extensively studied data warehouse design and implementation and Internet development with graphics and
animations design
• Highly skilled in customer relations, particularly with vendors and clients
• Highly efficient in multitasking, including running jobs on computers while interacting with customers while
monitoring printers to assure accurate printing of documents
• Knowledge and understanding of payer, billing, and claims rules and regulations
• Fluent in Russian and Proficient in Spanish
Chargemaster Analyst
12/03-2/09 Beth Israel Deaconess Medical Center
Boston, MA
• Assured correct setup of new and existing charge codes in the CDM by leading and/or participating in almost 100
projects over 5 years; consisting of meeting with the various departments in the hospital to gather their needs and
requirements, analyzing appropriateness of these needs, creating charge codes after proper analysis, implementing charge
codes, and continuously maintaining new and previously created charge codes
• Conducted and Participated in meetings with vice presidents and directors in the organization to determine new
charges needed and to study and correct issues with current charges in cost centers
• Established and maintained CPT, HCPCS, and ICD-9 codes in company-wide database according to standard
guidelines
• Tracked status of chargemaster projects in common database
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• Corrected Patients’ accounts to assure proper coding and billing
• Corrected incomplete accounts that lack required insurance, provider, and other information
• Corrected denials from payors to facilitate rebilling and payment
• Rectified issues concerning NPIs not properly entered into the system and/or not properly passing over to claims,
recovering hundreds of thousands of dollars that would otherwise have not billed
• Identified and remedied issues pertaining to charge code set-up that impact billing implications and Performance
• Proactively monitored payor coverage guidelines and program transmittals NOTES
• Trained incoming Chargemaster Analyst in systems and SOPs used by the department and BIDMC in a very short
time frame to the point of her being self-sufficient
Contact
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