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Curriculum Vitae

QASIM RASOOL
Contact Information
230, Alhamd Colony, Iqbal Town, Lahore
Cell # +92–345–4708008
Email: pavailqasim@hotmail.com

Personal Information

Date of Birth: 26th May,


1988
Marital Status: Single
Nationality: Pakistani
Religion Islam
N.I.C # 35103-
7741265-7

Career Objective
To seek the right opportunity for a life long career in well reputed organization with encouraging & growth
oriented environment for hard work & to prove as well as to improve my abilities.

Education

MBA (in
Progress)
COMSATS Institute of Information Technology, Lahore

B.COM
2008
IBL College, Lahore

F.SC (Medical)
2005
MAO College, Lahore

Matriculation
2003
All Saints Church High School, Pattoki

Computer Skills

Computer Diploma (2003 to 2005)


Pascal Institute of Computer Sciences, Pattoki
Ms Office, Ms Windows, Internet
In Page, Corel Draw, Adobe Photoshop

Other Know How


Computer Hardware Assembly
Partition, Formatting & Installation
Training Programs

• Telenor Pakistan
§ 1 month Training Program from Telenor Pakistan on Customer Services and being a
Customer Relationship Officer. Including Product knowledge, System knowledge, and
enhancing our communication and interpersonal skills.
§ Training provided on efficient customer services and customer dealing skills.

Experience
Customer Relationship Officer (Telenor Outsourcing Project) (Working from 2 Year)
Point Person, Abacus Consulting
4 Noon Avenue, Muslim Town Lahore

Job Include
• To attend calls and provide customer service regarding Telenor Pakistan
• To handle customer Query efficiently and resolve all issues in first instance
• To meet the customers' needs in order to provide satisfaction
• To meet business targets for both quantity and quality

Search Engine Optimizer 1 Year


Nextage
Ahmed Block Garden Town Lahore

Job Include
Search & Enter forms in to the system,
Get it printed and Verified by the authorized officer

Awards and Recognition

• Promoted to “Point Person” in the Month of Feb 2009.


• Top Performer CRO of the Month Award in the Month of Nov 08.
• Surprise Award for outstanding performance in Telenor Pakistan Call Center Project Abacus
Consulting in 1st month of job.
• Stood 3rd as “CRO of the week” in RAMADAN PERFORMANCE MAESTROS.
• Best Student of the Year 2001 in All Saints Church High School Pattoki.

Skills

• Excellent communication skills


• Customer oriented & strong relationship builder
• Self-motivated as well as team player
• Excellent time Management skills
• Good computer literate

Languages

• English
• Urdu
• Punjabi

References
Will be furnished if required