The document lists various training courses provided by Novartis for its employees. It includes trainings on data privacy, IT security standards, problem and incident management processes, knowledge management processes, service management processes, PKI certificate management, GDDB administration, Bitlocker encryption, SUP account administration, quality management systems, mobile device management, and documentation practices. Employees are required to complete online training courses and certifications to ensure compliance with company policies and standards.
The document lists various training courses provided by Novartis for its employees. It includes trainings on data privacy, IT security standards, problem and incident management processes, knowledge management processes, service management processes, PKI certificate management, GDDB administration, Bitlocker encryption, SUP account administration, quality management systems, mobile device management, and documentation practices. Employees are required to complete online training courses and certifications to ensure compliance with company policies and standards.
The document lists various training courses provided by Novartis for its employees. It includes trainings on data privacy, IT security standards, problem and incident management processes, knowledge management processes, service management processes, PKI certificate management, GDDB administration, Bitlocker encryption, SUP account administration, quality management systems, mobile device management, and documentation practices. Employees are required to complete online training courses and certifications to ensure compliance with company policies and standards.
Remedy - Pt Remedy – Certicates needed to zipped and attached in a single folder:
1. Global RoD Process_INM_M1 (00096689)
2. Global RoD Process_INM_M2_Group Coordinator (00096692) 3. Global RoD Process_INM_M2_Incident Manager (00096693) 4. Global RoD Process_INM_M2_SD Analyst (00096691) 5. Global RoD Process_INM_M2_Specialist (00096690) 6. Global RoD Process_PRM_M1 (00096890) 7. Global RoD Process_PRM_M2_Prob-Manager (00096892) 8. Global RoD Process_PRM_M2_SME (00096891) 9. Global RoD Process_RKM_M1 (00096733) 10. Global RoD Process_RKM_M2_Knowledge Author (00096741) 11. Global RoD Process_RKM_M2_Knowledge Manager (00096734) 12. Global RoD Process_RKM_M2_Knowledge Owner (00096740) 13. Global RoD Process_RKM_M2_Knowledge SME (00096742) 14. Global RoD Process_SLM_M1 (0096884) 15. Global RoD Process_SRM_M1 (00096779) 16. Global RoD Process_SRM_M2_SD Analyst (00096784) 17. Global RoD Process_SRM_M2_Work-Order (00096788) 18. BMC SAAS Change Management Module 1 Process Training (00092313) 19. BMC SAAS Change Management Module 2 Approver Training (00092314) 20. Global RoD Process_SRM_M2_SR Coordinator (00096786) 21. Global RoD Process_SRM_M2_Proc-Automat (00096787) 22. Global RoD Process_SRM_M2_Service-Req (00096782) 23. Global RoD Process_SRM_M2_Fulfill-Provider (00096781) 24. BMC SAAS Change Management Module 2 Requestor Training (00092318)
WeBra PKI
1. PKI - Service Desk: Introduction To PKI (00090575)
2. Service Desk - Introduction To The Web Registration Agency (WebRA) (00090576) 3. PKI - Service Desk: Create Your PKI Administrator (LRAred) Certificate (00090577) 4. PKI - Service Desk: PKI Key Recovery (00090578) 5. Service Desk - Reauthorize An Associate (00090580) 6. PKI - Service Desk: PKI Achievement Test (00090581)
Page: 1 / 2 GDDB
1. GDDB Service Operations Manual - GIS_GDDB_OM_001 (00102313)
2. GDDB Administrator Training (00112567) 3. GDDB Administrator Assessment Test (00112568) Bitlocker 1. HDE Bitlocker Helpdesk Training Course (00129887)
2. GIS Usage of Electronic Signature within GIS (00082075) 3. Global Information Security (00082954) 4. GIS IT Security (00091171) 5. GIS Records Management Process (00095777) 6. Our Code of Conduct (00083122) 7. GIS Training Management 2014 (00103089) 8. SOP-7023659 V2 GOP: Good Documentation Practice in Novartis Pharma (00137106)
MCC – Mobile Competency Center
1. Online training needs to be completed through Global Ilearn at https://www.ilearn.novartis.intra/Saba/Web/Main? 2. Search and complete for the training “MobileIron Supporter Tool training (00127654, 1.0)” 3. The SOPs for MCC Support tool access request and How to use MCC supporter portal can be found at https://novartisteam.app.box.com/files/0/f/3300362598