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FACILITY HANDBOOK <a href=gf.gm.com SITE: GM RENAISSANCE CENTER PREPARED BY: GM Global Facilities (GF) APPROVED BY: John Peasland APPROVAL DATE: 03/09/2017 " id="pdf-obj-0-4" src="pdf-obj-0-4.jpg">

FACILITY

HANDBOOK

SITE: GM RENAISSANCE CENTER PREPARED BY: GM Global Facilities (GF) APPROVED BY: John Peasland APPROVAL DATE: 03/09/2017

GM Renaissance Center

INTRODUCTION

SECTION: INTRODUCTION

EMERGENCY ACTION GUIDELINES

ALL EMERGENCIES, CALL 7-1111 (313) 667-1111

ALL NON-EMERGENCIES, CALL 7-1234 (313) 667-1234

FIRE/EVACUATION

Actions for a fire or evacuation emergency occurring in your office area:

  • Contact Security at (313) 66 7-1111

  • Be prepared to give the following information:

    • Building, floor and workstation number

    • Details of fire/conditions

    • Presence of persons with disabilities

SEVERE WEATHER/TAKE SHELTER EMERGENCY

If a take-shelter warning is issued via the Emergency Communication System and you are in the office areas:

  • Proceed to the designated shelter areas

  • Wait for an “All Clear” signal announcement

MEDICAL EMERGENCIES

Actions for a medical emergency occurring in your office area:

  • Contact Security at (313) 66 7-1111

  • Be prepared to give the following information:

    • Building, floor and workstation number

    • Nature of medical emergency (injury or illness)

OTHER EMERGENCIES

Actions for an emergency occurring in your office area:

  • Contact Security at (313) 66 7-1111

  • Be prepared to give the following information:

    • Building, floor and workstation number

    • Nature of emergency

GM Renaissance Center

INTRODUCTION

WELCOME!

The GM Renaissance Center is a source of pride and inspiration for our employees, business associates, and the people of Detroit. Through its world-class design, use of technology, first-class hotel, and highly regarded retail tenants, this facility creates an exciting environment with a global character. The workplace design facilitates teamwork,

openness, efficiency, and information sharing. Above all, GM’s headquarters signals our

focus on people and our belief that the company’s future will be created by their expertise, creativity, values, and passion. Our headquarters is an epicenter for the

renaissance of GM’s corporate culture and the city of Detroit.

The purpose of this handbook is to provide information on the facilities, the surroundings, and the many services available at the site. It also describes emergency procedures and defines employee business protocol. The intention is to assist you in becoming familiar with your surroundings as quickly as possible. The Facility Handbook is divided into five sections:

  • Introduction

  • Safety and Security

  • Site and Building Information

  • Building and Office Services

  • Business Protocol

Another tool to become familiar with and to refer to in the event of an emergency is the Renaissance Center Emergency and Safety Procedures flipchart available to all residents. Keep this flipchart at your desk at all times as it contains complete instructions for residents in the event of any medical, security or weather emergency.

If you become aware of items in this handbook that are incorrect or are in need of updating, contact your Facilities Management Representative (FMR) or complete the suggestion form located in the back of this handbook. The FMR is the link to Global Facilities (GF) for facilities-related issues.

The goal of Global Facilities (GF) is to provide a safe work environment designed to facilitate teamwork, promote efficiency, and enhance communication.

GM Renaissance Center

INTRODUCTION

SERVICE DIRECTORY

EMERGENCY TELEPHONE NUMBERS

Fire, Medical or Security Emergencies

.............................

(313) 66 7-1111

Housekeeping or Maintenance Emergencies………………… ..……………………………..myfacility.gm.com (877) 716-3712

NON-EMERGENCY TELEPHONE NUMBERS

Security (Non Emergency)

 

(313) 667-1234

 

(313) 667-4450

SERVICES

Acquisition Business Process (general inquiries)

(586) 986-5257

Facilities Help Desk……………………………

..………….

 

(877) 716-3712

GM Awareline

 

(800) 244-3460

GM

Mail Room Shipping

and Receiving

(313)

667-3334

GM Health Services and First Aid

 

(313) 667-4450

Ground Transportation Services

(313) 667-3565

Information Systems & Services:

 
 

Video Conferencing Services

 

(888)-337-2400

Voice Mail for the 313-667 exchange:

 

VME node Voice Mail for the 313-665 exchange:

 

31366-7XXXX

VME node

31366-5XXXX

Voice Mail Access Toll-free Access

(888) 665-8938

 

(313) 665-3450

 

Telephone and Voice Mail / move / add / change ...........................

 

(888) 337-2400

 

GM Global Service Desk

 

(888) 337-2400

GM Renaissance Center

INTRODUCTION

SERVICE DIRECTORY CONTINUED

Media Calls/Inquiries:

Corporate Communications

 

(888) 436-6687

Parking Operations

 

(313) 568-5676

Welcome Center Tower 100 (Visitor.registrar_100@gm.com)

(313) 667-7800

Welcome Center Tower 200 (Visitor.registrar_200@gm.com)

(313) 667-7700

Welcome

Center

Tower

300

(313)

667-7802

Welcome

Center

Tower

400

(313)

667-7804

NOTE: Each Welcome Center has its own phone number, fax number and E-mail address for pre-registering visitors.

WEB LINKS

Facility Service Center (MyFacility.com)

........................

Global Facilities Homepage

.......................................................

Work/Life…………………………………………..

RenCen Facilities Solutions site..https://rencen.share.gm.com/Pages/Home.aspx

GM RENAISSANCE CENTER

SAFETY AND SECURITY

SECTION: SAFETY AND SECURITY

AIR QUALITY

Environmental questions concerning air quality inside or outside the building should be referred to the Facilities Help Desk by calling (877) 716-3712 or through the website myfacility.gm.com. Examples concerning air quality include:

  • Any type of installation, construction or modification of a process, control equipment or process equipment, which may emit an air contaminant, must be evaluated by Environmental Services for air permit requirements.

  • Other non-permitted, air contaminant sources may have requirements such as recordkeeping or controls.

AMERICANS WITH DISABILITIES ACT (ADA) COMPLIANCE

GM Renaissance Center meets all Americans with Disabilities Act (ADA) requirements. Specific requests for accommodations should be made to the Facilities Help Desk by calling (877) 716-3712 or through the website at myfacility.gm.com.

BUILDING ACCESS

The building can be accessed 24 hours a day, 7 days a week through public entrances located at Jefferson Lobby, Millender Skywalk, Tower 300 Level 1 and Tower 400 Level 1 entrances, Tower 400 Miller Garage Walkway, and the GM Wintergarden.

Access to GM space is controlled by a card access system using an Identification Badge. Authorized residents and non-residents will pass their Identification Badge through the card readers located at each entry into GM Space. Once the card reader indicator light changes from red to green, the individual may enter the facility. Visitors should use the Welcome Centers on normal business days between the hours of 7:00am and 5:00pm Monday through Friday (except GM holidays), and then proceed to the elevator lobby.

Shuttle elevators are also located in each office tower and provide service from Level B through Level 3. Shuttle elevator floor access and hours of operation are posted on signage at each elevator.

GM RENAISSANCE CENTER

SAFETY AND SECURITY

AFTER HOURS ELEVATOR ACCESS

On weekends and holidays, your GM ID badge is required to access an office tower elevator through the card reader located in the elevator car. During the week, your GM ID badge is required to access elevators. Two high-rise and two low-rise elevators per tower, will be in service. These elevators are equipped with video cameras and intercoms that are monitored in the Security Control Center.

After verifying the identification, the elevator travels to the desired floor. Individuals without proper identification will not be given access to office floors.

The Identification Badge (see Identification Badges) and/or Visitor Identification Pass (see Visitors) must be worn and visible at all times while in General Motors space.

Welcome Centers Floor Resident Entrances

Hours: 7:00am 5:00pm, Monday through Friday 24/7 using the Card Access System

General Access to all GM Areas

6:00am 7:00pm, Monday through Friday

RESIDENTS

All residents of the building are granted either 24/7 access or general access (building hours) to their assigned floor. The GM ID badge must be swiped at the turnstile before entering any Tower Elevator lobby on Level 2.

For the Identification Badge process (see Identification Badges).

NON-RESIDENTS (GM BADGED) AND NON-GM GENERAL (UNBADGED) VISITORS

All GM employees, contractors, bundled service, and general non-GM personnel who visit the GM Renaissance Center infrequently and are not residents of the facility are considered visitors. All visitors, non-resident (badged) and general non-GM (unbadged), must register at any Welcome Center. In the cases where the visitor is not pre-registered, the welcome desk will contact the visitor’s host and advise them that their visitor is present. If the host approves, the guest will be sent to the elevator lobby on the appropriate floor where they will be met. Floor contact is not necessary for pre-registered visitors. The host always has the option of escorting their visitors from the welcome desk. All visitors to Restricted and High Security Areas require an escort.

General non-GM visitors will receive a paper identification pass, which must be prominently displayed at all times while in the building. At sign-in, each non- resident or general non-GM visitor may obtain a copy of the building safety protocol. This type of visitor is not eligible for parking validation.

Pre-registration of all visitors (badged and unbadged) can be arranged by submitting the visitor’s name(s) via e-mail to any Tower Welcome Center at least one day prior to the scheduled visit. Email addresses are as follows:

Visitor.registrar_100@gm.com, Visitor.registrar_200@gm.com, Visitor.registrar_300@gm.com, or Visitor.registrar_400@gm.com. Be sure to include business affiliation, the tower, floor, date and time of visit.

GM RENAISSANCE CENTER

SAFETY AND SECURITY

When available, an electronic Identification (ID) Card will be activated for each pre-registered visitor, and will be available at the welcome desk on Level 2 at the base of the tower being visited by 7:00am on the day of their expected arrival. The electronic ID cards will be valid only during business hours (7:00am 6:00pm) on the date the visitor is expected. The electronic ID cards must be returned at the end of the business day to the drop box located at the Welcome Desk.

Visits by relatives and friends of residents are permitted when it does not interfere with work and is pre-approved by the resident’s immediate supervisor. Residents taking a relative or friend with them to their workplace during non- working hours may do so with prior approval. Local procedures with regard to safety and security regulations must be observed at all times.

NOTE: Visitors attending meetings in non-GM controlled areas do not qualify for GM Facilities parking validation. Non-GM controlled areas include the Conference Center, GM Showroom, GM Wintergarden, Food Court, and lobby areas, etc. Please contact the event planner for more information regarding parking provisions for your special event.

Refer to “Visitors” for additional information on visitor protocol.

CLEAN DESK POLICY

All residents are required to lock-up sensitive work information, log off their computer, and, in general, secure their work area before leaving at the end of each day.

EMERGENCY

FOR ALL EMERGENCIES, CALL

(313) 667-1111

FOR ALL NON-EMERGENCIES, CALL (313) 667-1234

Locate the Renaissance Center Emergency and Safety Procedures for complete instructions in the event of any medical, security or weather emergency. Emergency flipcharts are available from your emergency coordinator, or click here to view the emergency fliphart electronically.

EMERGENCY COORDINATOR

Residents on each floor have an assigned Emergency Coordinator (EC) and alternate to assist both in-house and outside emergency responders in safely moving fellow tenants to safe areas of refuge during emergency situations.

For a list of Emergency Coordinators, roles and responsibilities, training requirements, and forms, visit the Safety section of the RenCen Facilities

In the event of an emergency:

GM RENAISSANCE CENTER

SAFETY AND SECURITY

  • Remain calm

  • Call Security at (313) 667-1111

  • Provide Security with a clear, concise description of your location, including room number or workstation and nature of emergency

  • Remain on the telephone until Security instructs you to hang up, unless your personal safety is in danger

DO NOT DIAL 911 FOR EMERGENCIES. The Security Department can respond much quicker and coordinate the response of outside agencies that may be required.

A list of persons with disabilities is maintained at the Security Office and Security Officers will be dispatched to assist with their evacuation in the event of an emergency. It is required that individuals who are granted disability status immediately advise the Security Office in order to maintain an accurate list of those requiring assistance during an evacuation or in the event of an emergency. All security emergencies, including any suspicious activities in the parking lots or building vicinity, must be immediately reported to Security at (313) 667-1111.

For additional contact information and emergency protocol, refer to the “Emergency Action Guidelines” located in the front of this Facility Handbook.

EMERGENCY COMMUNICATIONS SYSTEM

All facilities within GM Renaissance Center are equipped with an Emergency Communications System to alert residents in the event of a security or severe weather emergency. Additional emergency systems include:

  • Automatic sprinkler protection system

  • Smoke detectors

  • Manual fire alarm pull stations and hand-held fire extinguishers positioned in common locations

  • ADA compliant strobe lights mounted on walls

On-site Security monitors fire alarm and suppression systems on a 24/7 basis and will follow an alarm with an announcement over the Emergency Communications System.

EMERGENCY COMMUNICATIONS SYSTEM TESTS

On-site Security tests the Emergency Communications System on a regular basis. During testing, verbal instructions are announced through the Public Address System notifying residents of the system test. During a test, it is recommended that residents and non-residents become familiar with the sounds that could save their lives.

  • TORNADO WARNING SIGNAL These emergencies will be signaled by a slow whoop alarm followed by appropriate verbal instructions.

  • EVACUATION SIGNAL These emergencies will be signaled by a slow whoop alarm followed by appropriate verbal instructions.

GM RENAISSANCE CENTER

SAFETY AND SECURITY

EMERGENCY EXITS AND EVACUATION PLANS

Emergency exits are clearly posted on each floor of the facility and may be used for emergency and evacuation purposes. For more information visit the Evacuation section of your Emergency Flipchart.

Emergency and evacuation plans are also posted on each floor and in each conference room. Safety Protocol must be reviewed for non-residents and visitors at the beginning of each meeting to ensure the safety of all residents and visitors in the event of an emergency.

FIRE

If you discover a fire or other emergency situation:

  • Immediately activate the nearest fire alarm pull station located throughout the facility.

  • If you are not near a fire alarm pull station, dial (313) 667-1111 from the nearest phone and be prepared to give the following information:

Tower, building and floor number

Details of fire/conditions

Presence of persons with disabilities

  • Notify other personnel in the area of the emergency and evacuate if necessary.

Stairways and escalators must be used for evacuation purposes. DO NOT USE ELEVATORS. If the evacuation route becomes impassable (from smoke, water, heat or flames), retreat to a safe area and contact Security at (313) 667-1111 from a nearby telephone.

REMEMBER:

  • Do not carry personal items with you, except for purses

  • Remain calm and follow instructions

  • Close all doors behind you

  • Do not use the elevators

  • Move quickly do not run

  • Wear comfortable, flat bottomed, closed toe shoes

FIRE ALARMS

In the event of a fire emergency, an audible alarm will sound. Security personnel will follow the alarm with an announcement over the Public Address system. The message will contain instructions on the appropriate actions to be taken.

In the event of an emergency, Security will assist, facilitate and expedite the evacuation as necessary. After the evacuation has been completed and residents are safely outside and away from the building, Security personnel will remain in charge and are responsible for instructing residents on when it is safe to return to their designated workplaces.

GM RENAISSANCE CENTER

SAFETY AND SECURITY

FIRE PREVENTION

To ensure a safe environment, the following guidelines must be observed:

  • Do not store excess combustibles (paper, cardboard boxes, etc.) in any office space.

  • Do not block extinguishers, alarm devices or doorways.

  • Do not prop open doors leading to stairwells.

  • Use only UL approved electrical devices. Inspect them frequently, checking for frayed wires or damage. Do not use automatic timers to turn devices on.

  • If conditions pose a potential fire or life-safety risk, contact Security at (313) 667-1111.

  • Items with heating elements are prohibited except in designated areas (Town Commons), includes coffee makers, coffee warmers, toaster ovens, floor/space heaters, etc.

  • Items with flames, such as candles are also not permitted. Visit the following website for more information:

PERSONS WITH DISABILITIES (EMERGENCY ASSISTANCE)

A list of persons with disabilities is maintained at the Security Control Center and Security Officers will be dispatched to assist with their evacuation in the event of an emergency. It is required that individuals who are granted disability status immediately advise the Security Control Center at (313) 667-1234 in order to maintain an accurate list.

SEVERE WEATHER

Security is equipped with a National Weather Service radio or satellite link and will make an announcement over the Emergency Communication System in the event that severe weather conditions should make it necessary for residents to move to designated shelter areas. A second announcement will be made over the Emergency Communication System advising residents when it is safe to return to their work areas.

Shelter and evacuation maps are posted throughout the facility. For more information, refer the Tornado/Severe Weather section of your emergency flipchart.

ENVIRONMENTAL PRINCIPLES (INCLUDES RECYCLING)

We at General Motors Corporation, together and individually, take full responsibility to

protect each other’s health and the environment while performing our jobs. We manage

resources to ensure compliance with the federal, state, and local environmental laws.

GM RENAISSANCE CENTER

SAFETY AND SECURITY

This website provides the Corporation’s environmental policies and the actions being taken to uphold this policy. Employees with questions regarding any environmental issues will find contact names and phone numbers within this website. Employees may also call the GF FMR’s with environmental questions including:

  • GM’s effect on air, water, and waste outside the facility

  • Use of hazardous materials or accidents involving hazardous materials

  • Public communications about environmental matters

  • Handling of spent materials such as oils, solvents and residues

  • Managing, storing, labeling, profiling and arranging for the shipment of waste materials for proper recycling, treatment, incineration and / or land filling

GUNS, OTHER WEAPONS, AND DANGEROUS DEVICES

Guns or any other type of weapons or dangerous devices are prohibited in GM occupied space at all times. If you are aware of guns, weapons or dangerous devices on GM property or witness suspicious activities in the parking lots or building vicinity,

immediately notify Security at (313) 667-1111.

HAZARDOUS MATERIALS

Due to the business nature of the GM Renaissance Center, storage or use of hazardous materials by residents is prohibited unless specifically approved by the property manager and General Motors Health & Safety.

Authorization must be obtained prior to hazardous materials being brought into the facility. To ensure compliance with OSHA regulations, residents must gain individual approval for the use of a hazardous material. This is the case even if the material is currently being used in another area of the complex. To ensure compliance with environmental regulations, residents who need to bring chemical materials into the facility must coordinate their activities through the property manager and General Motors Health & Safety.

Examples of chemical materials include, but are not limited to:

  • Oils

  • Acetone

  • Spray Adhesives

  • Sealers

  • Two-part Epoxy Kits

Tracking use of hazardous material is everyone’s legal obligation. Reports must be

generated periodically to account for the entire facility’s chemical materials usage. Reports include hazardous materials entering the facility and hazardous materials exiting the facility - in product, air emission, water discharge and solid waste. Accumulation of

this information is mandatory. State and federal regulatory agencies monitor it; therefore, strict compliance is a basic prerequisite.

GM RENAISSANCE CENTER

SAFETY AND SECURITY

SPILLS / RELEASES

To report spills or releases of hazardous materials or waste, go to a safe location and call Security immediately at (313) 667-1111. Security will take all necessary action to ensure the condition is immediately controlled. Security will implement follow-up procedures as required by the Environmental Group.

Refer to the Renaissance Center Emergency and Safety Procedures flipchart for complete instructions in the event of a hazardous material spill. Emergency flipcharts are available from your emergency floor coordinator.

HEALTH SERVICES

Medical facilities are located in Tower 500 on the 1 th floor. HOURS: 7:30am to 4:00pm, Monday through Friday.

This facility is staffed by a registered nurse during working hours. Available services may include:

  • CPR / defibrillation

  • Emergency response

  • Treatment for minor work-related illness or injury

  • Blood pressure screening

  • Sick-leave return-to-work evaluations

  • Handicap Parking facilitation

  • New-hire employee health and drug screening

  • Lactation services

  • Weight scale

  • Flu shots

  • Wellness activities sponsored

  • Literature on health issues (heart disease, smoking cessation, and nutrition)

  • Counseling and referral services for both occupational and non- occupational health problems

Serious accidents or illnesses involving residents or visitors must be immediately reported to Security at (313) 667-1111. For minor first aid, contact the medical facility at (313) 667-4450 or Security at (313) 667-1234.

Residents requiring Sharps containers for disposal of bio-hazardous materials must use appropriate designated containers. Please note that Sharps containers are not available on site for residents. It is the responsibility of residents to dispose of bio-hazardous materials in an appropriate manner off-site. For more Information call GM Health Services (313) 667-4450.

For all Medical Emergencies, call (313) 667-1111. For Non-Emergencies, call (313) 667-1234.

GM RENAISSANCE CENTER

SAFETY AND SECURITY

MOTHERS’ ROOMS

At the Renaissance Center, there are 7 Mothers’ Rooms. Their locations are as follows:

Tower 100/21 E-41 Tower 300/21 E-41 Tower 400/9, Suite 980, Room 1,2,3,4, & 5.

HOURS: 7:30am to 4:00pm, Monday through Friday. Mothers’ Rooms can be reserved in half hour increments through OUTLOOK. They are listed as RenCen 400 09 Mothers’ Room 1, Rencen 400 09 Mothers’ Room 2, RenCen 400 09 Mothers’ Room 3, RenCen 400 09 Mothers’ Room 4, RenCen 400 09 Mothers’ Room 5, RenCen 100 21 Mothers’ Room 1, and RenCen 300 21 Mothers’ Room 2.

WORK / LIFE AT GM

Work / Life at General Motors is a site designed to assist GM salaried employees at the GM Renaissance Center, regardless of gender, age, family status, in finding links to policies, programs, and tools designed to support a pursuit of a reasonable balance between personal and professional life. To use this resource, refer to the following website at http://worklifeplus.gm.com/.

Work / Life representatives are available by calling 1-800-280-6507 24 hours a day, 7 days a week. Assistance is available in adult-self care areas such as:

  • Marital concerns

  • Overcoming grief and loss

  • Crises intervention

  • Substance Abuse & Coping with severe stress

IDENTIFICATION BADGES

All GM, contract, and bundled service employees who are residents of GM Renaissance Center are issued Identification Badges, or can have their existing Corporate Identification Badge entered into the access system, to allow entry into all unrestricted areas of the facility.

Issuance of new Identification Badges, entry of existing cards into the access system, and replacement of lost or damaged Identification Badges are processed at the Security Office. The process must be coordinated and arranged by the Access System Control Coordinator/ Floor Coordinator for the area to which the person requiring entry is assigned. To apply for an Identification Badge, individuals must complete a New ID Badge Access Request Form online at:

https://gmweb.gm.com/HR/Security/Pages/IDBadge.aspx, and send the completed form to the Floor Coordinator for approval. Once approved, your Floor Coordinator will let you know when you can visit the Security Badging Center located at Tower 100, Level A, to complete a mandatory Safety and Security briefing and to have your photo taken. ID Badges are created on site, and your Floor Coordinator will let you know when your badge is ready to be picked up.

GM RENAISSANCE CENTER

SAFETY AND SECURITY

Security must be notified immediately if an Identification Badge has been lost or stolen at (313) 667-1234. To allow time for lost cards to be returned by mail, a temporary Identification Badge may be issued for one week before a replacement is made.

The Identification Badge must be worn and visible at all times while on General Motors property.

Refer to “Building Access” for additional information.

INCIDENT AND LOSS REPORTS

Incident reporting is an obligation of all residents whenever an accident occurs regardless of whether an injury is incurred. An accident and near-miss form is completed to document the incident. It is important that a supervisor complete the report as soon as possible after an incident occurs in order to insure all facts are accurate and proper follow-up occurs. Residents should report all accidents and near misses to a supervisor immediately. Forms are available through the GM Health and Safety Assistance Center at 1-866-208-0222.

If you witness a serious accident or there is a medical emergency, immediately contact your supervisor and/or contact Security at (313) 667-1111. The following information must be provided:

  • EXACT GM RENAISSANCE CENTER LOCATION

    • Tower, building

    • Area (e.g. Northwest Corner, 2nd Floor, etc.)

    • Cube number (e.g. 1P44)

  • NATURE OF INCIDENT

    • Type of accident

    • Seriousness of accident

  • Copies of the report will be forwarded to appropriate GM contacts. When deemed necessary, incident reports will also be forwarded to a Security investigator for additional follow-up.

    All losses due to theft or vandalism must be reported to the Security Office at the non- emergency telephone number (313) 667-1234. An incident report will be filed and a Security investigator will be assigned.

    Reports of losses that meet GM corporate criteria for “reportable losses” will be

    forwarded to the Internal Control Coordinator for the business unit that has sustained the loss.

    LAPTOP SECURITY

    Laptop computers allow GM units the flexibility to capture information and support GM business regardless of location. Assignment of a laptop, printer and software includes a special set of responsibilities to protect GM information and property. The laptop computer that is used could be individually assigned or a pool unit. In either case, a user ID and / or password cannot be shared with others. GM OnLine laptop computers are intended for use by GM OnLine users only. When a “pool” unit is returned, all data

    GM RENAISSANCE CENTER

    SAFETY AND SECURITY

    files must be deleted from the hard drive to prevent inadvertent access by a subsequent user.

    For more information regarding laptop security, data security and services, refer to the IT website at: https://itsupport.share.gm.com/en/pages/home.aspx

    LOCK AND KEY CONTROL

    The lock and key system for the GM Renaissance Center is controlled by Renaissance Center Security. Requests for building and office doors must be coordinated and approved by the Floor Coordinator of the floor on which the door is located. An original signed key request form must be submitted at the time the key is delivered.

    A key request for furniture and office doors can be obtained through the Facilities Help

    Desk

    website at myfacility.gm.com.

    When a resident is no longer housed at this facility, all keys are to be returned to Security.

    For more information contact the Floor Coordinator or the FMR.

    LOST OR FOUND PROPERTY

    All inquiries regarding lost or found property should be forwarded to Security at (313) 667-1234. Security maintains an inventory of lost or found property and retains found property for a period of 90 days.

    OCCUPATIONAL SAFETY

    Residents must perform their work in a manner that will not endanger their personal safety or the safety of others. During the course of your work, should you become aware of a situation that you feel is unsafe, immediately report the condition to your supervisor. Safety concerns with building equipment or fixtures should also be immediately reported to the Facilities Help Desk by calling (877) 716-3712 or through the website at myfacility.gm.com.

    PHOTOGRAPHIC EQUIPMENT

    Due to the competitive sensitivity of the activities conducted within the facility, the use of photographic equipment is specifically restricted in GM occupied space. This includes but is not limited to cameras (digital or film), video cameras, PDAs and cellular phones (with camera options). For the policy, see the following document at: Photography and Videography.docx.

    Security is alert for individuals taking photographs. Persons suspected of being involved in an unauthorized imaging incident will be asked by security to cooperate with an

    GM RENAISSANCE CENTER

    SAFETY AND SECURITY

    investigation of the image database.

    PROPERTY REMOVAL

    Property can be removed from the facility in one of the following ways:

    • PROPERTY PASS The Property Pass (Identification Badge) is used to control frequent removal of assigned or personal items from company premises. The Identification Badge may be issued to cover authorized removal of company-owned property (e.g., laptop computers, specialized test equipment, etc.) assigned to a resident, or personal property used at work but frequently taken off the premises. Also, the Property Pass (Identification Badge) is to be used for authorized removal of prints, drawings (not marked CONFIDENTIAL or SECRET). Material being removed will be inspected on a random basis at entrance and exit points. Material without proper documentation will be confiscated and receipted until a legitimate reason for removal can be confirmed. To apply for this pass, complete the Property Pass Request Form and send completed form to the Floor Coordinator for approval. following website at:

    This form is located at the

    NOTE: Do NOT use a NAO Material Declaration Form, Package Pass, or a Property Pass for the movement of any property or equipment that requires a financial transaction. Removal of these types of materials requires a shipper and must be processed through GM Shipping/Receiving Area (e.g., sale of property; material returned to supplier for credit, repair, or replacement; transfer of assets or inventory; consigned materials).

    • MATERIAL DECLARATION NAO Material Declaration (NAO-0057) is used to control material temporarily brought on GM property by a resident or supplier, which will later be removed. Promptly contact the on-duty officer at a staffed security entrance upon arrival with material that is to be removed at the time of departure.

    • PROPERTY REMOVAL NOTIFICATION FORM Property identified on the Property Removal Notification Form, includes infrequent removal of hand carried property under departmental control, which includes but is not limited to the following examples:

      • Office equipment / Hand tools

      • Training / presentation materials and equipment

      • Samples received from suppliers

      • Prints / drawings/bid packages (Use Property Pass/ID Badge for frequent removal)

      • Contractor property / Supplier property

      • IT property

      • Employee personal property (e.g., tools, desk effects)

    The Renaissance Center Property Removal Policy and Property Removal Notification Form can be found on the GM Security site.

    NOTE: The use of the NAO Package Pass (NAO-0038) is not applicable at this location.

    GM RENAISSANCE CENTER

    SAFETY AND SECURITY

    VOLT CHARGING STATIONS Volt charging stations are available at various parking structures at the RenCen.

    Beaubien Garage

    Rivereast Garage

    Millender Ctr. Parking

    Visit the Employee section of the RenCen Facilities Solutions site for more information on charging stations and charging etiquette.

    RECYCLING

    Refer to the Environmental Principles to obtain more information regarding GM Corporate recycling initiatives.

    SECURITY

    Refer to the Renaissance Center Emergency and Safety Procedures flipchart for complete instructions in the event of any medical, security or weather event. Emergency flipcharts are available from your emergency floor coordinator or.

    ALL EMERGENCIES, CALL (313) 667-1111

    FOR ALL NON-EMERGENCIES, CALL (313) 667-1234

    ON-SITE SECURITY

    The Renaissance Center utilizes Renaissance Center Security as its security provider. The Renaissance Center Security organization includes security officers, fire officers, Emergency Medical Technicians (EMT), shift leaders, security chiefs, security specialists, a fire specialist, investigators, technical support personnel and a group division manager. Each staff member has considerable job-related training, including CPR and first aid. They are the first to respond to all site emergencies. A 24 hour a day control center coordinates the response of fire and EMS / medical personnel to any emergency situation that may arise.

    Renaissance Center Security, driving marked fleet vehicles, patrols all GM Renaissance Center parking areas and can offer minor vehicle assistance. Residents who are working late or ill, may also make arrangements for a ride to their vehicle by calling Security at (313) 667-1234.

    GM RENAISSANCE CENTER

    SAFETY AND SECURITY

    TRAFFIC SAFETY

    To ensure the health and safety of residents and visitors at the GM Renaissance Center, it is expected that each person adhere to the following guidelines:

    • Be alert and yield to vehicle traffic

    • Obey all signs and warnings

    • Comply with site traffic rules and speed limits as follows unless posted otherwise:

    Parking areas - 5 mph

    Roads in front of lobby areas - 15 mph

    Main roads - 30 mph

    • Be cautious and courteous drivers

    • Keep a watchful eye for pedestrians

    • All vehicle occupants must wear seat belts

    VISITORS

    ACCESS TO FACILITY

    All GM employees, contractors, bundled service, and general non-GM personnel who visit the GM Renaissance Center infrequently and are not residents of the facility are considered visitors. All visitors, non-resident (badged) and general non-GM (unbadged), must register at any Welcome Center. In the cases where the visitor is not pre-registered, the welcome desk will contact the visitor’s host and advise them that their visitor is present. If the host approves, the guest will be sent to the elevator lobby on the appropriate floor where they will be met. Floor contact is not necessary for pre-registered visitors. The host always has the option of escorting their visitors from the welcome desk. All visitors to Restricted and High Security Areas require an escort.

    General non-GM visitors will receive a paper identification pass, which must be prominently displayed at all times while in the building. At sign-in, each non- resident or general non-GM visitor may obtain a copy of the building safety protocol. This type of visitor is not eligible for parking validation.

    Pre-registration of badged non-resident and unbadged general non-GM visitors can be arranged by the host submitting the visitor’s name(s) via e-mail to any Tower, Welcome Center at least one day prior to the scheduled visit.

    Email addresses along with the phone and fax numbers are as follows:

    Tower

    E-Mail

    Phone

    667-7800

    667-7700

    667-7802

    667-7804

    500 / 600

    568-5791

    GM RENAISSANCE CENTER

    SAFETY AND SECURITY

    Be sure to include business affiliation, the tower, floor date and time of visit. When available, an electronic Identification (ID) Card will be activated for each pre-registered visitor, and will be available at the Welcome Desk on Level 2 at the base of the tower being visited by 6:00am on the day of their expected arrival.

    The electronic ID cards will be valid only during business hours (6:00am 6:00pm) on the date the visitor is expected. The electronic ID cards must be returned at the end of the business day to the drop box located at the Welcome Desk at the base of the tower.

    Visits by relatives and friends of residents are permitted when it does not interfere with work. Evenings, weekends and holidays, family members and/or children are allowed into the facility with the resident, but must remain in the immediate work area under supervision. It is recommended that residents check with local supervision prior to bringing children into any GM facility. Local procedures with regard to safety and security regulations must be observed at all times.

    NOTE: Visitors attending meetings in non-GM controlled areas do not qualify for GM Facilities parking validation. Non-GM controlled areas include the Conference Center, GM Showroom, GM Wintergarden, Food Court, and lobby areas, etc. Please contact the event planner for more information regarding parking provisions for your special event.

    Refer to “Building Access” for additional information on visitor access.

    VISITOR PARKING

    In accordance with the GM Renaissance Center parking policy, the Beaubien Place Parking Deck has been identified for GM Visitor parking. All visitors that are GM badged employees can receive validated parking.

    NOTE: Visitors attending meetings in non-GM controlled areas do not qualify for GM Facilities parking validation. Non-GM controlled areas include the Conference Center, GM Showroom, GM Wintergarden, Food Court, and lobby areas, etc. Please contact the event planner for more information regarding parking provisions for your special event.

    Specially designated parking areas are provided for persons with disabilities in compliance with the Americans with Disabilities Act (ADA). Appropriate credentials are required and must be visibly displayed at all times.

    For additional information, Refer to: Section: SITE AND BUILDING INFORMATION, under “PARKING”.

    VISITOR SAFETY INFORMATION CARD

    After registering with Security and issuance of a visitor identification pass, visitors may be required to read and acknowledge receipt of a Visitor Safety Information Card. The card contains the following building safety-related information:

    GM RENAISSANCE CENTER

    SAFETY AND SECURITY

    • Emergency telephone number

    • Visitor safety orientation

    • Emergency evacuation routes

    • Hazardous material control

    • Building-wide, non-smoking policy

    NOTE: The Visitor Safety Information Card is available at each of the Welcome Desks.

    GM RENAISSANCE CENTER

    SAFETY AND SECURITY

    WORKPLACE VIOLENCE PREVENTION PROGRAM

    General Motors is committed to protecting the health and safety of each resident by providing a work environment that is free from harassment, threats and acts of violence.

    In support of this initiative and consistent with our health and safety policy, GM will not tolerate any threat, direct or implied, or physical conduct by any person which results in

    harm to people or property, or which harasses, disrupts, or interferes with another’s work

    performance, or which creates an intimidating, offensive or hostile environment.

    GM management recognizes that responding to individuals or situations at risk of violence is a fundamental responsibility. If a concern is identified, management will assure a thorough and timely evaluation. Key resources that assist in this process include Senior Management, Security, Personnel, Medical, Employee Assistance Program (EAP), Legal and Communications, and Law Enforcement officials.

    Residents share in the responsibility for maintaining a safe work environment. Your responsibilities include communicating safety concerns and cooperating in efforts to resolve concerns.

    Residents must also avoid making threatening statements or gestures, possessing weapons, dangerous devices or possessing or selling drugs or alcohol while on company property. Violation of this policy will not be tolerated and will result in disciplinary action up to and including discharge.

    Should you experience an incident in which you feel someone is threatening you with harm, you should first take the steps necessary to protect your safety and the safety of those around you. Do not try to confront a violent person except to do what is necessary to protect yourself.

    Depending on the circumstances and the level of apparent risk, Security should be contacted at one of the numbers listed below:

    EMERGENCY SITUATIONS

    ................................(313)

    NON-EMERGENCY SITUATIONS* ......................(313)

    667-1111

    667-1234

    Refer to the Renaissance Center Emergency and Safety Procedures flipchart for complete instructions if you are a victim or a witness to a workplace violence incident. Emergency flipcharts are available from your emergency floor coordinator.

    GM RENAISSANCE CENTER

    SITE AND BUILDING INFORMATION

    SECTION: SITE AND BUILDING INFORMATION

    BUS SERVICE

    PUBLIC BUSSES

    Public Bus service is available for RenCen employees and visitors. For information on existing routes and schedules call or visit the following websites:

    SMART Customer Service

    ................................................

    (866) 962-5515

    DIRECTIONS

    FROM THE WEST

    Cities: Ann Arbor, Metro Airport, and the South West:

    Take I-94 East to I-75 South to I-375. Exit Jefferson Avenue and proceed west for approximately one block. The GM Renaissance Center is on the left.

    Cities: Lansing, Brighton, etc. Take I-96 East to I-696 East toward Port Huron, then to the M-10/John C. Lodge Freeway exit #8, toward the US 24 Telegraph exit. Merge on to the M-10/John C. Lodge Freeway South; about 18 miles to Jefferson Avenue West, then proceed west for approximately ¼ mile. The GM Renaissance Center is on the right.

    GM RENAISSANCE CENTER

    SITE AND BUILDING INFORMATION

    FROM THE EAST

    Cities: Clinton Township, St. Clair Shores, etc. Take I-94 West to I-75 South. Veer left to I-375. Exit Jefferson Avenue and proceed west for approximately one block. The GM Renaissance Center is on the left.

    FROM THE SOUTH

    From Canada:

    Via Detroit-Windsor Tunnel, turn right at Jefferson Avenue. The GM Renaissance Center is approximately one block east on the right.

    From Canada:

    Via Ambassador Bridge, take I-75 North to I-375. Exit Jefferson Avenue and proceed west for approximately one block. The GM Renaissance Center is on the left.

    FROM THE NORTH

    Cities: Pontiac, Troy Flint, etc. Take I-75 South and veer left to I-375. Exit Jefferson Avenue and proceed west for approximately one block. The GM Renaissance Center is on the left.

    GM VISITOR PARKING (BEAUBIEN PLACE GARAGE)

    From any direction above, the Beaubien Place Garage is located south of Jefferson, between Beaubien Street and St. Antoine Street at Atwater Street. Visitors are requested to use the Beaubien Street entrance.

    NOTE: Visitors attending meetings in non-GM controlled areas do not qualify for GM Facilities parking validation. Non-GM controlled areas include the Conference Center, GM Showroom, GM Wintergarden, Food Court, and lobby areas, etc. Please contact the event planner for more information regarding parking provisions for your special event.

    For more information on parking, see the section titled “Parking” under Site and Building Information.

    GM RENAISSANCE CENTER

    SITE AND BUILDING INFORMATION

    MAPS

    SITE AND PARKING

    GM RENAISSANCE CENTER SITE AND BUILDING INFORMATION MAPS SITE AND PARKING BUILDING MAP Visit the <aGM RenCen site for additional maps and building information. Page 20 " id="pdf-obj-24-12" src="pdf-obj-24-12.jpg">

    BUILDING MAP

    Visit the GM RenCen site for additional maps and building information.

    GM RENAISSANCE CENTER

    SITE AND BUILDING INFORMATION

    FACILITIES MANAGEMENT REPRESENTATIVE (FMR)

    Residents in all General Motors facilities have a Facility Management Representative (FMR) assigned to their area. The FMR serves as the interface between the residents and GM Global Facilities (GF) for all facilities-related issues.

    Contact the following FMR for facilities-related issues at the GM Renaissance Center:

    The FMR for your tower is as follows:

    Karen Lawson Towers 100 & 200

    FITNESS CENTER

    Jackie O’Gorman

    Towers 300 & 400

    RenCen Fitness has a 12,000-square-foot health and fitness center on the ground floor of the Renaissance Center. The center features cardio and strength-training equipment, two group exercise studios, group cycling, personal training programs and lifestyle improvement programs. For more information, visit the website at http://www.rencenfitness.com/.

    You may find fitness information at the Life Steps website. A list of local fitness centers can be found on the Yellow Pages site.

    PARKING

    The GM Renaissance Center has an abundant number of parking spaces for residents on a first-come, first-served basis. Valid credentials are required for use of all designated handicap parking. Designated spaces are also available in each parking structure for electric vehicle charging.

    Parking areas are regularly patrolled by Renaissance Center Security as well as by the security agencies that are responsible for the individual peripheral parking lots. However, the most effective measure to prevent thefts from your vehicle while it is parked can be implemented by you. Do not leave any valuables in areas of your vehicles that can be seen from the outside. This includes cell phones, briefcases, expensive items of clothing, or spare change. These (and other items) should be taken to your work area with you or locked somewhere in your vehicle that cannot be seen from the outside. In the case of cell phones, the mobile adapter should also be removed and the lighter or cap on the accessory receptacle should be replaced.

    Should you experience a theft or other problems in the parking areas, contact Renaissance Center Security, (313) 667-1234, or ask the on-site security agency to contact them immediately.

    The following is the parking protocol for resident and non-resident GM employees

    GM RENAISSANCE CENTER

    SITE AND BUILDING INFORMATION

    residing at the General Motors Renaissance Center.

    MONTHLY PARKING

    Assigned monthly parking is available for GM and GM Contract full-time residents of the GM Renaissance Center. GM employees will be assigned location based on their GM latest start/hire date. GM Contract employees will be assigned location based on their parking issue date. Non-resident GM or GM Contract employees should reference Visitor Parking. Ren Cen Facilities reserves the right to revoke parking for non-use without notice.

    VISITOR PARKING

    Visitors to the GM Renaissance Center should park at the Beaubien Place Parking Deck, and pull a validation ticket upon entry. Validation is only permitted if all of the following requirements are met: Appear in People Finder, GM or GM Contract employee, do not reside/work at GM Renaissance Center, and visiting a GM space in the RenCen. Pre-registration and kiosk information can be found

    under “related links” at the following:

    px

    GM space includes: GM floors within the four towers and GM Legal/Xerox space on Podium Level 2. Marriott, Ally, Renaissance Conference Center, GM Learning, Wintergarden events, and non GM floors are not considered GM space. You should contact the event organizer or person you are visiting to find out where to park.

    Validation tickets will be confirmed and issued at the Welcome Desk of the tower you are visiting. The Welcome Desks are located on Level 2 of each tower. The Welcome Desk employees will verify the requirements prior to validation. Welcome Desk hours are from 7am to 5pm Monday thru Friday. After-hour validations are currently not available.

    AFTER-HOUR AND WEEKEND PARKING

    All GM and GM Contract employees with monthly parking have after-hours and weekend access to Millender Center Parking Deck. After-hours access begins at 6pm and continues until 5am during the week and is available anytime on weekends. After-hours or weekend parkers must proceed beyond the second swipe location/gate, see Parking at Millender Center Parking Deck for detailed information.

    HANDICAP/COURTESY PARKING

    All Handicap, temporary or permanent, and Courtesy parking locations are evaluated and assigned by GM Medical. Courtesy parking is available for expectant Mothers in their final trimester. Evaluations are required for all requests and can be arranged by calling (313) 667-4450. Validations are

    GM RENAISSANCE CENTER

    SITE AND BUILDING INFORMATION

    available at the discretion of the GM Medical office prior to evaluation. Available assignable locations include: Beaubien, Millender, and River East.

    MOTORCYCLE PARKING

    Motorcycles are prohibited from parking in GM decks/lots. Gate arms are programed for cars, not motorcycles. Gate arms may close inadvertently on the motorcycle rider causing injury.

    BEAUBIEN PLACE GARAGE

    The Beaubien Place Parking Deck is located on Atwater between Beaubien and St. Antoine Streets. The entrance and exits are on Beaubien and St. Antoine Streets. The parking deck is open 24 hours 7 days a week.

    Public parking is available on all levels. In order to enter and park you must swipe your badge. If you forgot your badge press the security button at the entrance/exit. Security will verify your access and admit or exit you from the deck. There are no assigned spaces for general parking. Electric vehicle charging stations are located on level 1 and B. There are EV signs posted and non-EV cars will be ticketed. Vehicle height is limited to 7’-5”. Please contact rencen.facilities@gm.com for alternate parking if your vehicle exceeds limit.

    A bridge to the Renaissance Center is located on level 2 of Beaubien Place Deck and enters the Renaissance Center on Level 1 of T300.

    GM RENAISSANCE CENTER

    SITE AND BUILDING INFORMATION

    PARKING AT PORT ATWATER PARKING DECK

    Port Atwater Parking Deck is located on Beaubien between Jefferson and Atwater Streets. The entrance and exits are on Beaubien and St. Antoine Streets. The parking deck is open 24 hours 7 days a week. There are no assigned spaces for GM and parking is available on all levels. In order to enter and park you must swipe your Port Atwater Parking Deck specific badge. If you forgot your badge press the security button at the entrance/exit. Security will

    verify your access and admit or exit you from the deck. Electric vehicle charging

    stations are not available in the structure. Vehicle height is limited to

    7’-4”.

    Please contact rencen.facilities@gm.com for alternate parking if your vehicle exceeds limit.

    A bridge from Port Atwater to the Renaissance Center is located on level 3 of Port Atwater Deck and enters the Renaissance Center on Level 1 of T200.

    GM RENAISSANCE CENTER SITE AND BUILDING INFORMATION PARKING AT PORT ATWATER PARKING DECK Port Atwater Parking

    PARKING AT MILLENDER CENTER GARAGE

    Millender Center Parking Deck stands between Randolph and Brush streets going North/South and Congress and Larned streets going East/West. The deck is open 24 hours 7 days a week. The entrance and exits are located on Congress, Brush, and Larned streets. The Congress Street entrance is open from 6-9:30 am and exit is open from 2:30-7 pm during the week and on weekends. The Brush Street entrance is closed from 3-6 pm during the week and on weekends. The Larned entrance/exit is open 24 hours a day 7 days a week. Since Millender is also utilized for after-hours and weekend parking, two swipe locations are utilized. In order to enter and park you must swipe your badge at two locations. The first location is at street level entrances, the second location is on the third level ramp. All parkers must proceed beyond the second swipe location/gate. You must pass between the two swipe locations within 15 minutes when entering and exiting. If you forgot your badge press the security button at the entrance/exit. Security will verify your access and admit or exit you from the deck. There are no assigned spaces for GM parking and parking is available on levels 3-7 of the deck. Electric

    GM RENAISSANCE CENTER

    SITE AND BUILDING INFORMATION

    vehicle charging stations are located on levels 3 and 5. There are EV signs posted and non-EV cars will be ticketed. Vehicle height is limited to 6’-8”. Please contact rencen.facilties@gm.com for alternate parking if your vehicle exceeds limit. A bridge from Millender Center to the Renaissance Center is located on Level 3 of Millender Center and enters the Renaissance Center on Level 2 T100. Resident GM employees, Salaried or Contract, living at Renaissance City Apartments and with monthly parking will be assigned Millender. Lease documentation sent to rencen.facilties@gm.com is required for assignment.

    PARKING AT RIVER EAST PARKING DECK

    Renaissance Center Level A is accessed off Beaubien, south of Jefferson. GM employees assigned to Podium Parking, can access the garage using their GM Identification Badge, 24 hours a day, 7 days a week.

    RIVER EAST PARKING

    River East Parking Deck is located on Rivard Street between Franklin and Atwater. The entrance and exits are on Franklin and Rivard Streets. The parking deck is open Monday through Friday from 5am to 11pm. You can always exit the parking deck after hours. There is no public access to this deck. In order to enter and park you must swipe your badge. If you forgot your badge press the security button at the entrance/exit. Security will verify your access and admit or exit you from the deck. There are no assigned spaces for general parking. Electric vehicle charging stations are located on level 2. There are EV signs posted and non-EV cars will be ticketed. Vehicle height is limited to 7’-6”. Please contact rencen.facilities@gm.com for alternate parking if your vehicle exceeds limit. A shuttle is available to transport you to and from the Renaissance Center free of charge. The pickup/drop off is at the northwest corner of the River East Parking Deck and at the north entrance of tower 500. The shuttle runs every 8 minutes from 5am to 11am, 1pm to 7pm. After 7pm call security 313-667-1111 for a shuttle pickup.

    PARKING AT THE D3 LOT

    The D3 Lot is located between Woodbridge Street and the Franklin Street going East/West and St. Antoine and Schweitzer Point going North/South. The only entrance and exit is on Franklin Street at the intersection of Franklin Street and Schweitzer Point. The gate closes at 6pm and opens at 5am. You can always exit the lot after hours. There is no public access to this lot. In order to enter and park you must swipe your badge. If you forgot your badge press the security button at the entrance/exit. Security will verify your access and admit or exit you from the deck. There are no assigned spaces for general parking.

    GM RENAISSANCE CENTER

    SITE AND BUILDING INFORMATION

    PARKING AT THE D4 LOT

    The D4 Lot is located between Woodbridge Street and the Franklin Street going East/West and St. Schweitzer Point and Rivard Street going North/South. The only entrance and exit is on Schweitzer Point at the intersection of Franklin Street and Schweitzer Point. The gate closes at 6pm and opens at 5am. You can always exit the lot after hours. There is no public access to this lot. In order to enter and park you must swipe your badge. If you forgot your badge press the security button at the entrance/exit. Security will verify your access and admit or exit you from the deck. There are no assigned spaces for general parking.

    PARKING AT THE GM LOT

    The GM Lot is located between Atwater and the River Walk going East/West and St. Antoine and Rivard Street going North/South. The only entrance and exit is at the intersection of Atwater and St. Antoine. The gate closes at 6pm and opens at 5am. You can always exit the lot after hours. There is no public access to this lot. In order to enter and park you must swipe your badge. If you forgot your badge press the security button at the entrance/exit. Security will verify your access and admit or exit you from the deck. There are no assigned spaces for general parking.

    PUBLIC TRANSPORTATION PASSES

    Due to parking constraints GM and GM contract employees (residents) of the Renaissance Center can obtain a public transportation pass. Employees must be residents of GM Renaissance Center. The employee can choose one of the following passes in lieu of full parking deck and lot privileges. They cannot have both. The employee will be permitted to park in the GM Lot and Millender (on weekends) four times per month. Employee must present GM Badge to obtain pass. All exchanges of public transportation passes will be at the office of SP+/Central Parking.

    SP+/Central Parking 200 Renaissance Center Suite B-2800 (Use Shuttle Elevators in Tower 200 near Beaubien Street Egress) Detroit, MI 48243 askrencen@parking.com

    313-568-5676

    SMART BUS PASS

    The SMART bus 31 Day Pass provides transportation all through Macomb, Oakland and Wayne Counties. You can start using the pass any day and is valid for 31 consecutive days after that start day. Any changes to parking privileges will be permitted at the end of the 31 days. Employees can pick up the pass at the office of SP+/Central Parking. Passes cannot be picked up until 5 days before the current pass expires. When joining the program for the first time a 30 day notification to SP+/Central Parking is required. After joining the program for the 31 Day Pass, monthly notification is not necessary to obtain future passes.

    GM RENAISSANCE CENTER

    SITE AND BUILDING INFORMATION

    Downtown SMART Transit Center Buhl Building

    • 535 Griswold Street Suite 600

    Detroit, MI 48226 (313) 223-2100

    REGIONAL PLUS BUS PASS

    The Regional Plus Bus Pass includes SMART and DDOT bus routes. SMART bus routes are all through Macomb, Oakland and Wayne counties and DDOT routes run in the city of Detroit. The monthly pass is valid at the beginning of a month to the end of that month. Any changes to parking privileges will be permitted at the end of the month. Employees can pick up the pass at the office of SP+/Central Parking. When joining the program for the first time a 30 day notification to SP+/Central Parking is required. Thereafter, you must notify SP+/Central Parking via email at askrencen@parking.com by the 15th of each month to request a Regional Bus Pass for the following month.

    Downtown SMART Transit Center Buhl Building

    • 535 Griswold Street Suite 600

    Detroit, MI 48226

    TRANSIT WINDSOR TUNNEL BUS PASS

    The Transit Windsor Tunnel Bus transports employees from Canada to Hart Plaza through the tunnel. The employee purchases the monthly pass and submits receipt to SP+/Central Parking for reimbursement. A reimbursement check will then be mailed to the employee’s home address. The monthly pass is valid at the beginning of a month to the end of that month. Any changes to parking privileges will be permitted at the end of the month. When joining the program for the first time a 30 day notification to SP+/Central Parking is required.

    Transit Windsor 3700 North Service Road East Windsor, Ontario Canada N8W 5X2

    519-944-4111.

    GM RENAISSANCE CENTER

    SITE AND BUILDING INFORMATION

    PEOPLE MOVER PASS

    The People Mover Pass provides rail transportation services in a 3 mile single track loop downtown Detroit. The unlimited monthly pass is valid at the beginning of a month to the end of that month. Any changes to parking privileges will be permitted at the end of the month. Employees can pick up the pass at the office of SP+/Central Parking. When joining the program for the first time a 30 day notification to SP+/Central Parking is required. Thereafter, you must notify SP+/Central Parking via email at askrencen@parking.com by the 15th of each month to request a People Mover Pass for the following month.

    Detroit People Mover 535 Griswold Street Suite 400 Detroit, MI 48226

    313-224-2134

    TOURS

    Facility information or a scheduled tour of the Renaissance Center can be obtained by calling (313) 568-5740.

    GM RENAISSANCE CENTER

    BUILDING AND OFFICE SERVICES

    SECTION: BUILDING AND OFFICE SERVICES

    BULLETIN BOARDS / DISPLAYS

    Bulletin boards are available in each Town Commons for routine departmental information. All displays should demonstrate a professional image and in no case should GM classified information be posted. The enclosed bulletin boards in each Town Commons are for GM regulatory notices and workplace safety postings only. The other bulletin boards located in the Town Commons may be utilized by residents to post corporate, departmental or personal notices like buy / sell / swap ads. A posting date should be shown in the lower right hand corner of the posting. Periodically, resident personal postings may be removed and discarded. Note: Each employee is responsible for removing postings.

    For more information on displays, contact the Facilities Help Desk through the website at myfacility.gm.com or dialing 877-716-3712

    Requests to post printed materials in multiple common areas should go through the Facilities Help Desk through the website at myfacility.gm.com or by dialing 877-716-

    3712

    BUSINESS CARDS

    Forms for ordering business cards can be found at the following web address:

    COMMUNICATIONS

    For media inquiries, technical publicity release requests, and related communication activities, contact the GM Media Helpline at (888) 436-6687.

    COMPUTER/TECHNICAL SUPPORT

    For computer-related issues, contact the GM Global Service Desk at (888) 337-2400.

    CONFERENCE ROOM SERVICES

    There are several conference rooms located at the facility with seating capacity from 4 up to 250. Large conference rooms are equipped with overhead projectors, screens, white boards and a safety protocol to review prior to each meeting. Additional equipment such as TVs, video players and data projectors may be available. Remember to check equipment availability when scheduling any conference room.

    For instructions on scheduling a conference room in Outlook, visit the IT site.

    GM RENAISSANCE CENTER

    BUILDING AND OFFICE SERVICES

    SCHEDULING ETIQUETTE

    • If a meeting is not to be held, delete the reservation so others may use the room.

    • Avoid reserving a conference room that is larger than your needs require.

    • If a conference room has specialized equipment, reserve the room only if you plan on using the equipment.

    • Avoid reserving rooms in other facilities.

    • Avoid scheduling meetings more than (90) days in advance.

    • Use conference rooms on your resident floors only after general access hours.

    ROOM ETIQUETTE

    As the host of any meeting, you are responsible for the condition of the room when you leave. Please observe the following conference room etiquette:

    • Review Safety Protocol at the start of each meeting

    • Do not overrun scheduled time

    • Leave room clean and tidy

    Remove waste

    Push back chairs

    Clean white board

    Remove proprietary information

    • Turn off room lights.

    GM LEARNING

    GM Learning is a public facility operated by the property manager and used as a learning center for General Motors employees. The learning center entrance is located on level 2, between Towers 200 and 300, off the Circulation Ring.

    Conferece room scheduling is done through Outlook. For more information, visit the IT website at https://itsupport.share.gm.com/en/Pages/Home.aspx.

    Note:

    To match the visitor parking policy, all GMU visitors that are GM badged

    employees are validated for parking. For non-GM visitors attending non-training meetings, the parking will be the responsibility of the hosting party.

    RENAISSANCE CONFERENCE CENTER

    The Renaissance Conference Center is located on Level 2 of Tower 300 and contains over 15,000 square feet of flexible meeting space. This is a public facility operated by the property manager. Events held in the Conference Center can be paid for by the General Motors Corporate Card or invoiced through the GM payment system.

    For more information and scheduling, visit http://gmrencen.com/meeting/.

    GM RENAISSANCE CENTER

    BUILDING AND OFFICE SERVICES

    CONSTRUCTION PROTOCOL

    During times of construction, residents and visitors are not permitted in construction areas without authorization and proper personal protection equipment. Construction barriers, such as cones and yellow tape, are assembled for the safety of residents and visitors.

    COPY SERVICES

    MULTI-FUNCTION DEVICES AND PRINTERS

    Walk-up copiers and copy areas are centrally located throughout the facility. GMIT is responsible for maintenance and support.

    To request assistance with a copier or to report a problem, contact the IT Service Center by calling (888) 337-2400 or online at https://itsrc.gm.com/.

    HIGH-VOLUME COPIES

    General Motors employees have several options regarding obtaining high- volume printing services:

    Allegra Print and Imaging is located in Tower 400 on Level 1. Their phone number is (313) 963-3600.

    Mailing and printing services may be obtained using the GM Corporate Card.

    DELIVERIES

    Hand-carried items such as flowers or gifts may be delivered to any Welcome Center and must be picked-up by the recipient. A Security Officer at the Welcome Center will attempt to contact the recipient for pick-up.

    NOTE: All incoming packages are subject to inspection or x-ray. Refer to Shipping and Receiving for additional information.

    GM RENAISSANCE CENTER

    BUILDING AND OFFICE SERVICES

    FACILITIES HELP DESK

    The Facilities Help Desk operates 24 hours a day, 7 days a week and has been established to assist tenants with building-related services and issues. Go to the website at myfacility.gm.com or use the Mobile-App, or dial 877-716-3712 to request services such as:

    • Audio/visual equipment requests

    • Confidential material disposal and Recycling pickup

    • Exterminator

    • Furniture / workstation rearrangements

    • Housekeeping, Maintenance and Sanitation: electrical, carpentry, plumbing, HVAC, elevator repair, lighting replacement, locks, locked doors

    • Moving people and equipment

    FAX MACHINES

    Fax machines are conveniently located throughout the facility as part of the Multi- function Devices. For fax machine service or supplies, contact the IT Service Center by calling (888) 337-2400 or online at https://itsrc.gm.com/.

    FOOD SERVICES

    ON-SITE FOOD SERVICES

    • COFFEE STATIONS Coffee stations are conveniently located throughout the facility and independently managed by coffee teams. It is the responsibility of residents to keep coffee stations clean and free of debris. Personal coffee makers are not permitted. To order coffee supplies, use the Coffee Order Form located on the RenCen Facilities Solutions site and fax request to the number on the form. To report spills around coffee stations, contact the Facilities Help Desk at myfacility.gm.com or by dialing 877-716-3712

    • CATERING Catering services are provided by a variety of Renaissance Center food vendors. For catering needs, refer to the Renaissance Center Catering Process located on the RenCen Facilities Solutions site. If necessary, contact the Facilities Help Desk at myfacility.gm.com or by dialing 877-716-3712 to remove trash and food waste.

    GM RENAISSANCE CENTER

    BUILDING AND OFFICE SERVICES

    • FOOD COURT The Food Court is located on Level “A” between Towers 100 and 200, housing many well known restaurants. For more retail information, visit the RenCen website.

    • VENDING Assorted vending machines are located throughout the facility. For issues or concerns regarding vending, contact the Facilities Help Desk by calling (877) 716-3712 or online at myfacility.gm.com.

    • REFRIGERATORS Refrigerators are located in common coffee and/or vending areas and are not permitted elsewhere. Refrigerators are cleaned periodically. Belongings are to be removed by 4:30pm on the day of the cleaning. Items not marked “Do Not Throw Away” will be disposed of. For issues or concerns regarding refrigerators, contact the Facilities Help Desk by calling (877) 716-3712 or online at myfacility.gm.com.

    • ADDITIONAL AMENITIES Microwave ovens and sinks are located in common coffee and/or vending areas. It is the responsibility of residents to keep microwaves ovens and sinks clean and free of debris. Microwave ovens are not permitted elsewhere.

    OFF-SITE FOOD SERVICES Visit Zomato for a list of local restaurants.

    HOUSEKEEPING / MAINTENANCE

    Basic janitorial services will be provided Monday through Friday. Additional services such as removal of heavy trash or special cleaning above the basic building standard can be arranged by contacting the Facilities Help Desk through the website at myfacility.gm.com or by dialing 877-716-3712

    For maintenance-related services, contact the Facilities Help Desk at myfacility.gm.com or by dialing 877-716-3712

    GM RENAISSANCE CENTER

    BUILDING AND OFFICE SERVICES

    HVAC

    The HVAC system is computer-controlled and designed for regulating temperature to provide maximum comfort levels for residents. Standard comfort levels are maintained throughout the facility from 8:00am to 6:00pm, Monday through Friday. For adjustments or malfunctions pertaining to the heating and cooling system, contact the Facilities Help Desk at myfacility.gm.com or by dialing 877-716-3712

    INFORMATION SECURITY

    All General Motors policies pertaining to the security of information and property remain applicable at the GM Renaissance Center. For more information regarding information security, visit the following website at https://gmweb.gm.com/it/InfoSecurity.

    LIBRARIES

    The GM Library is a consolidated activity managed by the Information Research Department at the GM Research & Development Center. An on-line catalog via the Intranet is available on the GM eLibrary.

    The Library system provides expertise in a wide range of fields - from science and technology, engineering, manufacturing and automotive design to business, market research, tax, law and government.

    For library assistance at the Renaissance Center, please call the following:

    586-986-2000

    Materials not available from the GM Library can be obtained from external sources.

    LIGHTING

    The lighting system is a computer-controlled system designed to provide adequate lighting levels for residents. Standard building lighting hours are from 7:00am to 6:00pm, Monday through Friday. Over-ride switches are located on the light panel in the entry area of the floor. The panels are set up in three lighting zones. Switches can be pressed to activate lighting by zone for one hour increments. 55 minutes after a reset, the lights will blink, signaling shut-off in 5 minutes.

    For replacement of burned-out lights or changes to standard hours of operation, contact the Facilities Help Desk at myfacility.gm.com or by dialing 877-716-3712

    MAIL SERVICES

    The Renaissance Center mailroom provides residents with daily mail delivery, outgoing mail pickup, and shipment of mail via Federal Express.

    GM RENAISSANCE CENTER

    BUILDING AND OFFICE SERVICES

    HOURS: 7:30am to 4:00pm, Monday through Friday.

    Incoming Federal Express is handled through the Mail Room and delivered directly the Floor Coordinator. All incoming mail to the facility must include the 9-digit GM common mail code.

    ADDRESS:

    GM Employee

    GM RENAISSANCE CENTER [Add Your Tower Number] Renaissance Center Mail Code: XXX-XXX-XXX

    Detroit, Mi. 48265

    For more information, visit the Facilities Help Desk at myfacility.gm.com or dialing 877- 716-3712 or visit the following website:

    US Mail drop boxes are available for personal and after-hours use. They are located in Tower 100 and Tower 400 Level B adjacent to the shuttle elevators. The shuttle elevators are located on Level 1.

    PERSONAL MAIL

    Incoming or outgoing personal mail should not be processed by the Mail Room.

    FEDERAL EXPRESS

    All indirect and non-productive small package shipments weighing less than 150 lbs. per package and expedited business mail may be sent using Federal Express for domestic and international use. Shipping documents located in the Town Commons must be completed by the sender. Packages are picked up from the elevator lobbies of GM floors nightly.

    Mail drop boxes are available for personal use and after-hours, and are located in Tower 100, Level 1.

    For more information contact the Facilities Help Desk by calling (877) 716-3712 or online at myfacility.gm.com.

    CSTS (CONSOLIDATED SHIPPING & TRACKING SYSTEM)

    The CSTS is not currently available at GM Renaissance Center.

    MEDITATION ROOM

    A meditation room is currently not available at GM Renaissance Center.

    MOVE SERVICES

    For move-related services, including people, boxes, phones and/or data lines, contact the Facilities Help Desk by calling (877) 716-3712 or online at myfacility.gm.com.

    GM RENAISSANCE CENTER

    BUILDING AND OFFICE SERVICES

    PERFORMANCE EVALUATION PROGRAM VEHICLES (PEP)

    PEP - FUELING AND CAR WASH

    All PEP participants will be issued a Fleet Card exclusively to purchase fuel and car washes for PEP vehicles. All other eligible PEP vehicle expenses a driver incurs may be reimbursed through the expense report process, consistent with the policy currently in place.

    PEP - MECHANICAL ASSISTANCE

    PEP drivers should refer to the PEP Vehicle Handbook in case of an emergency, accident, or roadside service needs.

    Consistent with the guidelines set forth in the PEP Vehicle Handbook, warranty work and vehicle repairs can be handled by a dealer. The local dealerships in the Detroit area have been included below for your convenience.

    James-Martin Chevrolet

    6250 Woodward Detroit, MI 48202

    (313) 875-0500 Ray Laethem Buick/GMC

    17677 Mack Avenue Detroit, MI 48224

    (313) 886-1700

    Jefferson Chevrolet

    2130 E. Jefferson Detroit, MI 48207

    (313) 259-1200 Don Gooley Cadillac

    19900 E Nine Mile Road St. Clair Shores, MI 48080

    (586) 218-3624

    In addition, the Service Technology Group at the Warren Tech Center will continue to service all PEP vehicles at the Tech Center facility.

    PEP - VEHICLE TRADE/EXCHANGE

    PEP participants at the Renaissance Center exchange their vehicles at the Qualific facility in Warren located on the I-696 Service Drive West of Van Dyke. An appointment will be scheduled in advance to exchange PEP vehicles. Questions should be directed to (586) 757-9700.

    PROPRIETARY WASTE REMOVAL

    All GM information is the property of GM and must be protected by GM employees and / or contractors against unauthorized disclosure, modifications, compromise, or destruction. These protections are required whether or not the GM information has been classified as CONFIDENTIAL or SECRET in accordance with the Information Security Policy.

    CONTROLLED DOCUMENT DISPOSAL PROGRAM

    GM proprietary information is placed in the locked containers strategically located in the Town Commons throughout the facility. Other recyclable waste should also be deposited in the containers (including magazines, newspapers, hanging file folders, etc.). The contents of these containers are secured until the material is shredded and recycled. Containers are replaced when full.

    GM RENAISSANCE CENTER

    BUILDING AND OFFICE SERVICES

    To have bins emptied or additional provided for ILM, contact the Facilities Help Desk by calling (877) 716-3712 or online at myfacility.gm.com.

    INFORMATION LIFECYCLE MANAGEMENT (ILM)

    General Motors supports retention practices that are derived from legal requirements established by governmental bodies within the jurisdictions where GM units reside, and operational retention requirements established by GM units as the period of time that records must be retained to support their business processes.

    By following this Information Lifecycle Management (ILM) process, business units will:

    • Sort and organize all records

    • Identify and properly dispose of records that are unnecessary or past retention

    • Determine which records will be at their workstations

    • Identify, pack, and transfer records to Iron Mountain

    • Coordinate all future deliveries and/or retrievals from Iron Mountain

    • Operate day-to-day using efficient and effective document management processes

    • Be sure to be in compliance with corporate policy and retention requirements For additional information contact:

    Information Lifecycle Management website at:

    https://gmweb.gm.com/legal/Legal/Pages/ILM.aspx. The Facilities Help Desk by calling (877) 716-3712 or online at myfacility.gm.com.

    RECORD RETENTION SERVICES

    Corporate Retention Schedules dictate that specific inactive records be categorized and retained for a prescribed period. A service supplier provides bonded warehousing, preservation, and restricted access to documents that are to be retained. For details, contact Document Management Services at (734) 328-4375.

    RESTROOMS

    Restroom cleaning services and supplies throughout the facility are provided through the Property Manager.

    For concerns or requests contact the Facilities Help Desk at myfacility.gm.com or dialing 877-716-3712

    SHIPPING AND RECEIVING

    All Express shipments and deliveries must be coordinated through the Mailroom, contact the Facilities Help Desk by calling (877) 716-3712 or online at myfacility.gm.com.

    GM RENAISSANCE CENTER

    BUILDING AND OFFICE SERVICES

    GM RENAISSANCE CENTER

    HOURS

    DAYS

    GM RENAISSANCE CENTER Mailroom

    HOURS 8:00am to 5:00pm

    Monday through Friday

    Deliveries must include a complete address (see Mail Services) and should be made during normal business hours. For information on hand-carried items such as flowers

    and/or gifts, refer to “Deliveries.”

    For additional information on shipping, receiving, docks and/or to arrange for after-hours deliveries, contact the Facilities Help Desk by calling (877) 716-3712 or online at myfacility.gm.com.

    SPACE PLANNING

    An interior architectural common systems approach has been established at the GM Renaissance Center which defines a universal planning template, a standardized workstation kit of parts, and a space planning standard that will ensure a flexible work space capable of supporting the changing business needs of GM.

    For space planning needs, contact the Facilities Help Desk at myfacility.gm.com or dialing 877-716-3712

    SPECIAL EVENTS

    For any event requiring special or larger facilities than those available on the resident’s floor, for events requiring added security, or for any event outside the normal course of business that requires additional planning, coordination, parking accommodations, and resources, contact the Facilities Help Desk by calling (877) 716-3712 or online at myfacility.gm.com.

    STATIONERY PULL STATIONS AND ORDERING (OFFICE SUPPLIES)

    Pull stations, containing commonly used office products and forms, are conveniently located throughout the facility in the Town Commons. Delivery of office supplies is provided by a supplier.

    See below for stationery ordering structure:

    PULL STATION

    Commonly used stationery items are stocked in the pull stations located in the Town Commons. Pull stations are serviced and restocked regularly. Restocked supplies are charged to GM.

    GM RENAISSANCE CENTER

    BUILDING AND OFFICE SERVICES

    SUPPLIER’S RETAIL CATALOG

    A separate catalog covers these non-standard stationery items. The Floor Coordinator maintains this catalog and places orders by utilizing a designated form with the proper Corporate Card authorization.

    For additional information, contact the Facilities Help Desk by calling (877) 716-3712 or online at myfacility.gm.com.

    TELEPHONES

    TELEPHONE DIRECTORY GM PEOPLE FINDER”

    “GM PEOPLE FINDER” is the directory service for General Motors, it lists all GM

    salaried and contract employees in the United States, Canada, Mexico, and

    many other international locations. A link to “GM PEOPLE FINDER” is located

    on the Socrates Homepage at

    As changes occur, each employee is expected to maintain his / her individual phone number, mail code or location in this system. Follow local procedures for updating the “GM PEOPLE FINDER” database or call 313-556-5000 for directory assistance.

    TELEPHONE SERVICE

    The telephone system is administered through GMIT. Use the following checklist prior to calling for service:

    • Is the telephone connection plugged in and secure?

    • Is the ringer (bell) turned on?

    • Have telephone calls been “forwarded” to another number?

    Instruments for the hearing impaired are available. Hands-free telephone equipment can be purchased through the office products provider.

    For telephone service/repairs requests, call the GM Global Service Desk at 1-

    888-337-2400.

    SOFTPHONE

    A softphone is a piece of software that simulates the action of a telephone and allows you to make, to receive, and to manage voice calls over the internet. Softphones and headsets are available by submitting a request through the GMIT Service Center.

    VOICE MESSAGE EXPRESS (VME)

    VME FEATURES VME is a full-featured voice message system that provides a non- simultaneous exchange of information at the convenience of both the caller and the receiver. In a single call to VME, you can send messages

    GM RENAISSANCE CENTER

    BUILDING AND OFFICE SERVICES

    to others, pick up messages sent to you by subscribers or outside callers, reply to messages and send a copy of a message to someone else.

    Using the voice message system, you can send messages to the mailboxes of individual subscribers, or groups of subscribers, without calling them directly. VME can answer telephones automatically, take messages and store them for you to pick up at your convenience, no matter where you are. Your mailbox is password protected for privacy. To access VME or send messages to VME subscribers at the GM Renaissance Center call (313) 665-4350.

    A VME message can be forwarded or sent to a voice mail user at another site by using the recipient’s 10-digit voice mail address; also known as networking. The 10-digit voice mail address includes a node ID and mailbox number. This 10-digit number may not necessarily be the same as the person’s telephone number. If necessary, call the recipient prior to networking a message to verify the person’s voice mail address.

    EXAMPLE: The VME user is logged into an Atlanta Regional Office VME mailbox and wants to forward or send a message to someone at the General Motors Headquarters building at the Renaissance Center in Detroit (where VME node I.D. is the same as a telephone number prefix). When the VME system prompts for the destination number, dial the GM Renaissance Center user’s telephone number with the area code:

    (313) 66X-XXXX (VME NODE: 31366-XXXXX).

    TELEPHONE AND VOICE MAIL MOVE / ADD / CHANGE

    For telephone and voice mail move / add / change requests, contact the Facilities Help Desk by calling (877) 716-3712 or online at myfacility.gm.com.

    TRAVEL PLANNING

    All business travel must be pre-approved. Approval can be obtained through:

    To make business travel arrangements go through the link on MySocrates at:

    For more information visit https://gmweb.gm.com/hr/Travel/Pages/Home.aspx on the web.

    GM RENAISSANCE CENTER

    BUSINESS PROTOCOL

    SECTION: BUSINESS PROTOCOL

    ATTIRE

    Business casual is generally considered appropriate attire during the work week. All residents are expected to exercise good judgment in terms of their attire when representing General Motors in all business situations.

    While “business casual” is considered appropriate attire during the work week, employees representing GM to external customers, suppliers and/or visitors should dress consistent with the norms/expectations of the meeting or event. Business casual does not include apparel such as athletic shoes, shorts, tank tops, sweatshirts, etc. Accordingly, residents not using appropriate judgment will receive counseling from their immediate leader. Residents who dress in a manner inconsistent with this policy may be required to leave the facility and return in appropriate attire.

    This policy does not preclude the requirements for appropriate attire and/or protective clothing for a safe work environment.

    SMOKING

    General Motors Corporation recognizes an individual's right to decide personal smoking behavior. It is the policy of GM, however, to maintain a work environment that is as safe and healthy as possible for all residents, and visitors by recognizing that smoke from tobacco has an adverse effect on the health of smokers and non-smokers alike. The following is GM's policy concerning smoking:

    • A smoke-free environment (including e-cigarettes) is in place at the GM Renaissance Center

    • Smoking is permitted only in designated areas. Visit the RenCen Facilities Solutions site to view GM’s smoking policy and designated smoking area map.

    • Use of designated containers for cigarette disposal is required.

    • Tenants are prohibited from smoking outside the Main Lobby entrances.

    The American Cancer Society indicates that many smokers would be interested in reducing or quitting smoking if opportunities were made available. GM will assist in finding and / or sponsoring cessation programs for employees who are interested in becoming non-smokers.

    GM RENAISSANCE CENTER

    BUSINESS PROTOCOL

    WORKSPACE

    ETIQUETTE

    Courtesy and mutual consideration for surrounding work areas is expected. Each resident must maintain his or her work area on a regular basis, including daily disposal of food or beverage items in the appropriate food waste containers. It is also expected that residents maintain a neat and orderly work area, turn off equipment, and secure the work area at the end of each day.

    Being sensitive to an open office environment is greatly appreciated. Residents should govern language and voice levels in workstation areas when talking in person or by telephone. Sound that comes from tape recorders, radios, speaker-phones, and the like, must be contained within a workspace. If it is brought to a resident’s attention that either voice levels or sound equipment are too loud, he or she should honor requests from neighbors.

    In addition, the ability to gather informally in an open environment brings the potential for noise. Residents should be conscious of their proximity to workstations, the number of people gathering, the discussion’s length of time, and the sound level. Again, if requested, residents should move to an area less disturbing to their neighbors.

    PERSONALIZATION

    Personalization of workspace is encouraged, providing items are not offensive. Personal art, calendars, maps, pictures, or other such objects are acceptable, providing the items are in good taste and are confined to the inside work surfaces of work areas.

    Small, personal electrical appliances are permitted within the policy guidelines. These include pencil sharpeners, clocks, radios, and recorders, provided that:

    • Appliances are UL-approved

    • Extension cords are not a part of the power connection

    • Electrical connections utilize existing work space electrical outlets

    • Work space safety requirements are not compromised

    • Appliances do not interfere with local work activity or neighbors

    • Appliances do not interfere with facility operations as determined by the Building Management

    Other appliances such as refrigerators, microwaves, fans, humidifiers, personal vending equipment, televisions, etc., and all those with heating elements, including coffee makers, coffee warmers, toaster ovens, floor/space heaters, etc., are not permitted. Any other items that might be considered Fire Hazards are also not permitted this includes: candles or items with flames.

    A reasonable number of personal plants or floral arrangements are permitted inside individual work areas on work surfaces and on the floor. Personal plant maintenance is the responsibility of residents. The height of plants and floral arrangements must not protrude above the highest workstation wall.

    GM RENAISSANCE CENTER

    BUSINESS PROTOCOL

    WORKPLACE IMAGE GUIDELINES

    These guidelines were developed in order to maintain the vision of the General Motors Global Headquarters at the Renaissance Center and to provide an aesthetically pleasing work environment.

    GENERAL AREAS Other than approved building signage, nothing is to be mounted on any glass throughout the tower (exterior, workstation, interior, or entry glass).

    Paper signage should not be utilized. If there is a need to request approved signage, please contact the Facilities Help Desk at myfacility.gm.com or by dialing 877-716-3712

    AREAS OF CONCERN Please do not place any items on top of the following:

    • File Cabinets

    • Radiator / Convector Covers

    • Overhead Cabinets

    • Workstation Panels

    NOTE: Items with heating elements are prohibited except in areas designated by Facilities Management (Town Commons). This includes coffee makers, coffee warmers, toaster ovens, floor/space heaters, humidifiers, etc. Items with flames, such as candles, are also not permitted.

    Items Are Not Allowed on the Glass Panels and Above the Line of Sight, Such as Plants,

    GM RENAISSANCE CENTER BUSINESS PROTOCOL WORKPLACE IMAGE GUIDELINES These guidelines were developed in order to maintaing na g e, please contact the Facilities Help Desk at myfacility.gm.com or by dialing 877-716-3712 AREAS OF CONCERN Please do not place any items on top of the following:  File Cabinets  Radiator / Convector Covers  Overhead Cabinets  Workstation Panels NOTE: Items with heating elements are prohibited except in areas designated by Facilities Management (Town Commons). This includes coffee makers, coffee warmers, toaster ovens, floor/space heaters, humidifiers, etc. Items with flames, such as candles, are also not permitted. Items Are Not Allowed on the Glass Panels and Above the Line of Sight, Such as Plants, Keep Items Below the Line of Sight Name Plates, etc. General Motors Corporation Page 43 " id="pdf-obj-47-44" src="pdf-obj-47-44.jpg">

    Keep Items Below the Line of Sight

    GM RENAISSANCE CENTER BUSINESS PROTOCOL WORKPLACE IMAGE GUIDELINES These guidelines were developed in order to maintaing na g e, please contact the Facilities Help Desk at myfacility.gm.com or by dialing 877-716-3712 AREAS OF CONCERN Please do not place any items on top of the following:  File Cabinets  Radiator / Convector Covers  Overhead Cabinets  Workstation Panels NOTE: Items with heating elements are prohibited except in areas designated by Facilities Management (Town Commons). This includes coffee makers, coffee warmers, toaster ovens, floor/space heaters, humidifiers, etc. Items with flames, such as candles, are also not permitted. Items Are Not Allowed on the Glass Panels and Above the Line of Sight, Such as Plants, Keep Items Below the Line of Sight Name Plates, etc. General Motors Corporation Page 43 " id="pdf-obj-47-48" src="pdf-obj-47-48.jpg">

    Name Plates, etc.

    GM RENAISSANCE CENTER BUSINESS PROTOCOL WORKPLACE IMAGE GUIDELINES These guidelines were developed in order to maintaing na g e, please contact the Facilities Help Desk at myfacility.gm.com or by dialing 877-716-3712 AREAS OF CONCERN Please do not place any items on top of the following:  File Cabinets  Radiator / Convector Covers  Overhead Cabinets  Workstation Panels NOTE: Items with heating elements are prohibited except in areas designated by Facilities Management (Town Commons). This includes coffee makers, coffee warmers, toaster ovens, floor/space heaters, humidifiers, etc. Items with flames, such as candles, are also not permitted. Items Are Not Allowed on the Glass Panels and Above the Line of Sight, Such as Plants, Keep Items Below the Line of Sight Name Plates, etc. General Motors Corporation Page 43 " id="pdf-obj-47-52" src="pdf-obj-47-52.jpg">
    General Motors Corporation
    General Motors Corporation

    GM RENAISSANCE CENTER

    INDEX

    SECTION: INDEX

    ADA

    1, 4, 15

    FIRE

    ALARMS

    5

    PROPRIETARY WASTE

     

    AIR QUALITY

    1

    FIRE EXTINGUISHERS

    4

    REMOVAL

    36

    ATTIRE

    41

    FIRE PREVENTION

    6

    18

    AUTOMATIC SPRINKLER

    FIRST AID

    8

    38

    PROTECTION SYSTEM

    4

    FITNESS

    21

    BIO-HAZARDOUS MATERIALS

    FLOWERS

    31

    21

    33

     

    37

    8

    FM REP ..................................

    13

    BUILDING

    ACCESS

    1

    FOOD COURT

    33

    BUILDING

    MAP .....................

    20

    FOOD SERVICES

    32

     

    RENAISSANCE CONFERENCE

    BULLETIN BOARDS .............

    29

    29

     

    GM AWARELINE

    17

    CENTER

    30

    BUS .......................................

    18

    GUNS

    7

    RESTROOMS

    37

    BUSINESS CARDS

    HAZARDOUS MATERIALS .....

    7

    SECURITY

    13

    CAMERAS

    11

    HEALTH SERVICES

    31

    8

    SERVICE DIRECTORY

    III

    CATERING

    32

    HIGH-VOLUME COPIES

    SEVERE

    WEATHER

    6

    CLEAN DESK POLICY

    3

    33

    SHARPS

    CONTAINERS

    8

    COFFEE STATIONS

    32

    29

     

    HVAC

    34

    SHELTER

    6

    COMMUNICATIONS

    IDENTIFICATION BADGES

    1

    SHIPPING AND RECEIVING 37,

    CONFERENCE ROOM

    ILM

    37

    38

    ETIQUETTE

    30

    INCIDENT AND LOSS

    SINKS

    33

     

    REPORTS

    10

    SITE MAP

    20

    SERVICES

    29

    34

    SMOKE

    4

     

    9

    SMOKING

    41

     

    31

    34

    SPACE PLANNING

    38

    CONTROLLED DOCUMENT

     

    34

    SPECIAL EVENTS

    38

    DISPOSAL PROGRAM

    36

    11

    SPEED LIMITS

    14

    COPY MACHINES .................

    31

    35

     

    LOST AND FOUND

    11

     

    TECHNICAL SUPPORT

    29

    CSTS

    MAIL

    34

    TELEPHONES

    39

     

    31

    MAINTENANCE

    33

    12

    35

    33

     

    TORNADO WARNING SIGNAL

    DHL ........................................

    35

     

    MATERIAL DECLARATION

     

    4

    DIRECTIONS

    18

    MEDICAL .................................

    8

    TOURS

    28

    DISPLAYS

    29

    MEDITATION ROOM .............

    TRAFFIC

    SAFETY

    14

    EDS HELP DESK

    29

     

    MICROWAVE OVENS

    VEHICLE

    ASSISTANCE

    13

    EMERGENCY

    3

    35

    VENDING

    33

    EMERGENCY

    NATIONAL WEATHER

    11

     

    VIDEO CAMERAS

    11

    COMMUNICATIONS

     

    SERVICE .............................

    6

    VISITOR IDENTIFICATION

    4

    NON-RESIDENTS ....................

    2

    PASS

    2, 14

    EMERGENCY

    EXITS ...............

    5

    OCCUPATIONAL SAFETY

    VISITOR

    PARKING

    15

    EMERGENCY FLOOR

    OFFICE

    38

    VISITOR SAFETY

    COORDINATOR

    3

    ON-SITE FOOD SERVICES

    32

     

    INFORMATION CARD

    15

    2

    PARKING

    21

    VISITORS

    2, 14

    ENVIRONMENTAL

    PERSONAL MAIL

    35

     

    VME

    39

    PRINCIPLES (INCLUDES

     

    VME NODE

    40

    RECYCLING)

    6

    4

    WEAPONS

    7

    EVACUATION PLANS

    5

    WELCOME CENTERS

    14

    EVACUATION

    SIGNAL

    4

    6

    WORK / LIFE AT GM

    9

    32

    PHOTOGRAPHIC EQUIPMENT

    WORKPLACE VIOLENCE

    32

    11

    PREVENTION

    17

    FEDERAL EXPRESS

    35

     

    WORKSPACE

    42

    FIRE

    5

    PASS

    12

    12

     
     

    PROPERTY REMOVAL

     

    4

    GM RENAISSANCE CENTER

    DOCUMENT CHANGE CONTROL

    SECTION: DOCUMENT CHANGE CONTROL

    FACILITY HANDBOOK SUGGESTION FORM

    For improvements to future editions of the Facility Handbook, please submit your suggestions by mail, to your Facility Management Representative. Your input will be reviewed for future Handbook editions.

    This form may also be used to clarify or correct information located within this handbook. In this case, please submit this form along with a copy of hand-written edits to pages requiring attention.

    Thank you for your input.

    PROPOSED CHANGE

    PAGE NO.

    REASON FOR CHANGE

         
         
         

    SUBMIT BY MAIL TO: YOUR BUILDING FACILITY MANAGEMENT REP.

    Locate your Facility Management Representative and mail code by going to the CAFM SharePoint site and selecting Facility Contacts List.

    (For Facilities Management Use Only)

    Reviewed:

    /

    / ___

    By:

    ________________________________

    Comments:

    GM RENAISSANCE CENTER

    DOCUMENT CHANGE CONTROL

    DOCUMENT CHANGE CONTROL

    This section to be filled out by FM Operator to document changes to site specific Handbook.

    DATE

    PERSON

    DESCRIPTION OF CHANGE

    2/24/04

    RON KUCINSKY

    Updated to Version 3.0 dated 2/24/04

    10/25/04

    RON KUCINSKY

    Updated phone # to ABP, pg. iii; Replaced parking map, pg. 18; Removed “Woody Pontiac”, pg. 32; Added “Libraries”, pg. 29.

    4/01/05

    BETTY MC QUEEN

    Added Non-Emergencies phone number, pg. i;

    Replaced “Non-Manufacturing Facilities” with “Renaissance Center” to Emergency and Safety Procedures, pg. ii, 3, 7, 13, 16;

    Added “GM” to Medical Services,

    Updated phone # to GM Mail Room, and Updated phone # to EDS Help Desk, pg. iii; Updated phone # to Corporate Communications, pg. iv;

    Changed “one” high-rise and “one” low-rise to “two” under After Hours Access, pg. 1;

    Changed “within GM” to within “GM Renaissance Center”, pg. 4;

    Updated phone # to ESG, pg. 6;

    Updated web link to Identification Badges, pg. 9;

    Replaced Representative with “Assistance Center”, updated phone #

    under Incident and Loss Reports, pg. 10;

    Removed “GM” under Lock and Key Control, pg. 11;

    Updated 2 web links under Property Removal, pg. 12;

    Replaced “Securitas” with “Renaissance Center Management Corporation”, pg. 13;

    Updated phone # to SMART Customer Service, pg. 17;

    Added “GM Visitor Parking” section, pg. 18;

    Updated Site and Parking Map and web link to Building Map, pg. 19;

    Updated High-Volume Copies, removed hours of operation and order form location, pg. 27;

    Removed supplier contact information under Fax Machines, pg. 28; Removed supplier information under Coffee Stations, pg. 28; Updated web link to Food Court, pg. 28; Removed web link to Off-Site Food Services, pg. 29;

    Changed “Libraries and Information Centers” to “The GM Library”

    under Libraries, pg. 30; Removed off-hours lighting, pg. 30; Added UPS under Mail Services, pg. 30, 31; Removed CSTS description, pg. 31;

    Removed EAG reference and updated phone # under Record Retention Services, pg. 33;

    Replaced “Boise” with “Concerto”, pg. 35; Added Workplace Image Guidelines, pg. 40.

    GM RENAISSANCE CENTER

    DOCUMENT CHANGE CONTROL

    5/16/05

    BETTY MC QUEEN

    Added mandatory requirement policy to Identification Badges, pg. 9;

    Changed NAO Property Removal Pass to Property Removal and Added Hub web link, pg. 12.

    12/05/05

    BETTY MC QUEEN

    Added non-resident, general, non-GM visitor classifications including registration and escort requirements, pg. 2, 14;

    Changed Conference Room capacity “up to 250”, pg. 25;

    Added HVAC hours of operation, pg. 29; Added Lighting Override Switch Process, pg. 30; Changed phrase “Style Guide” to “Handbook Model”, cover; Removed text from footers excluding page numbers, all pages; Updated links, pg. ii, iv, 6, 9 10, 12, 16, 17, 29, 42 and Removed links, pg. 12, 25, 29 per 10/31/05 S. Hemphill LN.

    1/30/06

    BETTY MC QUEEN

    Added parking validation policy, pg. 3, 14, 18, 21, 34; Changed Mail Services to reflect FedEx contract changes, pg. 30.

    6/21/06

    BETTY MC QUEEN

    Added Parking Operations phone number, pg. iv; Added Beaubien Place to Building Access, pg. 1; Updated After Hour Access, pg. 1, 2; Updated Residents, pg. 2; Added parking non-eligibility for non-GM visitors, pg. 2, 14; Added Emergency Floor Coordinator, pg. 3; Updated Photographic Equipment, pg. 11; Updated links, pg. 17; Updated Resident Parking provisions, pg. 21; Updated lost ID Badge used for parking, pg. 21; Updated Parking for Visitors/Vendors, pg. 22; Replaced Atwater Parking with Beaubien Place information, pg. 23; Updated Tours, pg. 24; Updated Communications responsibilities, pg. 25; Updated text and added link to Conference Center Services, pg. 26; Updated link to Mail Services, pg. 31; Changed PEP - Vehicle Trade/Exchange contact number, pg. 32; Removed reference to a specific supplier, removed Tier nomenclature, pg. 35.

    1/09/07

    BETTY MC QUEEN

    Updated Video Conferencing phone number, pg. iii; Updated VME Node, pg. iii, 36; Removed General Information Number, pg. iv; Updated Fitness Center information, pg. 20; Updated Business Cards link, pg. 25; Updated High Volume Copies, pg. 27; Updated Library phone numbers, pg. 30; Updated FedEx drop box locations, pg. 31; Removed Pool Vehicle reference to Pontiac program, pg. 32.

    GM RENAISSANCE CENTER

    DOCUMENT CHANGE CONTROL

    5/17/07

    BETTY MC QUEEN

    Updated Security Officer coverage information, pg. 1, 2; Updated Access Badging form link, pg. 9; Added EMT, pg. 13;

    Added Pitney Bowes to High-Volume Copies section as an alternative supplier, pg. 27;

    Added Custom Catalog web link, pg. 35.

    5/31/07

    BETTY MC QUEEN

    Updated Building Access entrance areas, pg. 1; Updated Visitor Parking for GM Employees, pg. 15; Added After Hours parking validation policy, pg. 22;

    Updated Shuttle Services including text under Rivereast and Franklin Garages, pg. 23, 24;

    Added GMU, pg. 26.

    2/15/08

    BETTY MC QUEEN

    Removed revision date and added electronic signature, cover page; Added reference to “Recycling”, pg. 6, 13, and Index; Added Handicap Parking facilitation to Health Services list, pg. 8; Added “Persons with mobility options” to Parking, pg. 21; Removed Pitney Bowes option from High-Volume Copies and added Allegra, IKON, and Office Depot options, pg. 27; Updated Food Services “Catering” program, pg. 28.

    4/21/09

    Jackie O’Gorman

    Added web link to Emergency flipchart ordering information, pg. ii, pg. 3, pg. 9, pg. 13, pg.16, pg. 36 Updated Acquisition Business Process information, pg. iii Added web link for GM Awareline, pg. iii Corrected phone number and added web link for Video Conferencing, pg. iii Removed CVe from Video Conferencing and updated phone #, pg. iii

    Changed EDS OnLine Help Desk to GM Global Service Desk, pg. iii, pg. 25

    Updated web link for Work/Life, pg. iv Changed elevator lobby officer post hours for T300 high rise, pg.1 Added or general access hours to Resident Access, pg. 2 Added time of visit relating to Pre-registration of visitors, pg. 3 Changed the time visitor ID card available to 7:00am, and business hours to 7:00am 6:00 pm, pg. 3

    Added Health & Safety section of the Hub relating to information on Emergency Floor Coordinator, pg. 3

    Changed office to floor relating to posted emergency evacuation signs and added reminder to wear comfortable shoes, pg. 5 Added toaster ovens to banned appliance list, pg 6 Changed contact Environmental Services Group to GF FMR’s, pg. 7 Updated information on how to reserve a lacation room, pg. 9 Updated work life plus e-mail address and phone number under Work/Life at GM, pg. 9 Updated information relating to Identification Badges, pg.10 Added web link to incident report forms under Incident and Loss Reports, pg. 10 Changed references to NAO Property Authorization Pass to Property

    GM RENAISSANCE CENTER

    DOCUMENT CHANGE CONTROL

       

    Removal Notification Form, pg. 12 Changed how to apply for this pass, pg. 12 Change link to Package Pass, pg. 12 Removed Management Corporation from Renaissance Center Security, pg. 13 Added time of visit, and changed time to 6:00pm, pg. 14 Added web link for GM Awareline, pg. 16

    Changed Help Desk phone number to parking office phone number, pg.

    17

    Updated YMCA information, pg. 20 Modified parking section reference to handicap parking, pg. 20 Revised hours for Franklin Street Garage, pg. 23 Changed Weekend/GM Holiday Parking process for Millender Center Garage, pg. 23 Changed shuttle service hours, pg. 24 Changed the hours relating to escorts to 24/7, pg. 24

    Deleted calling the Facilities Help Desk to schedule a conference room, pg. 25 & 26

    Added last bullet to scheduling etiquette section, pg. 26 Added on Level 2 to directions to GMU, pg. 26

    Replaced owned and operated by building owner to operated by the property manager relating to Renaissance Conference Center, pg. 26

    Remove reference to FedEx/Kinko’s and Office Depot under Copy

    Services, pg. 27 Added Sodexho to Coffee Station section, pg. 28

    Added locations of US Mail drop boxes, pg. 31 Changed locations of FedEx drop boxes, pg. 31 Removed references to Pool Vehicles, pg. 32

    Removed “transitioning to the GM Renaissance Center”, pg. 32

    Updated information relating to PEP vehicles, pg. 32

    Removed “All other, non product related” from Controlled Document

    Disposal Program, pg. 33 Updated Stationery Pull Station and Office Supplies section, pg. 34 Removed Canada phone number under Travel Planning, pg. 37 Added toaster ovens to banned appliances, pg. 38 & 39 Revised page references, Index

    8/5/2011

    Brian Ebner

    References to GF changed to RE & F Visitor parking changed from Millender Center to Beaubien Place garage Checked and modified web links and phone numbers as required.

    Added availability of electric vehicle charging in all parking structures used by GM

    Changed GMIT to IT Modified Alternative Transportation section to reflect the elimination of supported express bus service YMCA changed to RenCen Fitness Franklin Street Garage is no longer used for GM employees