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Modified: Wed 1/7/2009 9:41 AM

WC73xx Faults Codes 002 to 016

002 500 Error in CUI scan panel UI detection


002 770 HD capacity becomes insufficient during Job Template processing while in
job.
003 701 HWM detection hardware detects duplication prevention code in original
document data.
003 956 Original document size indefinite error (APS selected by document size
mandatory feature)
003 310 IISS extended memory capacity shortage in spite of FaxCard (below
256MB)
003 318 Sys Soft Fail
003 319 Video Driver detection Fail
003 320 "IISS Send error detected by Controller

(Illegal parameter designated)"


003 321 "ISS Send error detected by Controller

(Sequence No illegal)"
003 322 "IISS Send error detected by Controller
(Packet No illegal)"
003 323 "IISS Send error detected by Controller

(Message length illegal)"


003 324 "IISS Send error detected by Controller

(Check Code error )"


003 325 "IISS Send error detected by Controller

(Parity error )"


003 326 "IISS Send error detected by Controller

(Framing error )"


003 327 "IISS Send error detected by Controller

(Overrun error )"


003 328 "IISS Send error detected by Controller

(Send Suspension error )"


003 329 "IISS Receive error detected by Controller

(Sequence No error )"


003 330 "IISS Receive error detected by controller

(Packet No illegal)"
003 331 "ISS Receive error detected by controller

(Message Length illegal)"


003 332 "IISS Receive error detected by Controller

(Check Code error )"


003 333 "IISS Receive error detected by Controller

(Parity error )"


003 334 "IISS Receive error detected by Controller

(Framing error )"


003 335 "IISS Receive error detected by Controller

(Overrun error )"


003 336 "IISS Receive error detected by Controller

(Receive Suspension error )"


003 337 IISS no response to Power On command after Power Save recover
003 338 Send Invalid Argument Error (IITsc detection)
003 339 Send Communication Establishment Error (IITsc detection)
003 340 Send Synchronization Error (IITsc detection)
003 341 Send Communication Error (IITsc detection)
003 342 Receive Invalid Argument Error (IITsc detection)
003 343 Receive Synchronization Error (IITsc detection)
003 344 X Hotline failure during Power On
003 345 X PIO Unmatch Fail 1
003 346 X PIO Unmatch Fail 2
003 702 Different magnification, for surface and back of a document
003 750 Document insufficient for As Book
003 751 Image data quantity is below Panther capacity for Scan service. (IITsc)
003 752 600dpi not scannable with DADF Mix Duplex Mode
003 753 300/400/600dpi not scannable with DADF Mix Duplex Mode
003 754 Recoverable High-compression PDF Board (S2X) error
003 755 High-compression PDF Board (S2X) command error
003 756 All FAX originals judged as blank by Blank Paper Detection.
003 757 400/600dpi not scannable with DADF Mix Duplex Mode Scan.
003 760 Job parameter incompatible.
003 761 "Tray selection error
(Paper size for tray selected is different from that for tray selected by APS. )"
003 763 Original Patch Not Exist
003 764 ImageOverlay document shortage
003 780 Fax Scan compression failure
003 795 "AMS magnification limitation error
(magnification is out of the limited range with AMS after Document Auto Detection is
completed. )"
003 930 300dpi/400dpi/600dpi disabled with DADF Mix Duplex Mode Scan.
003 931 400dpi/600dpi disabled with DADF Mix Duplex Mode Scan.
003 932 600dpi disabled with DADF Mix Duplex Mode Scan.
003 933 300dpi/400dpi/600dpi disabled with DADF Mix Duplex Mode Scan. (Next
Original)
003 934 400dpi/600dpi disabled with DADF Mix Duplex Mode Scan. (Next Original)
003 935 600dpi disabled with DADF Mix Duplex Mode Scan. (Next Original)
003 940 DAM Memory insufficient
003 942 Original document size error
003 944 Image repeat count illegal (Cannot paste any one page.)
003 946 Copy long edge and short edge the other way around (APS)
003 947 Returned document count error
003 948 Returned document size mismatch (Size different from previous one)
003 951 Over the upper limit of stored pages for one job
003 952 Returned document color mismatch (Color different from previous one
detected)
003 955 Original document size change error (MixMode)
003 963 No APS target tray appropriate to the requested size is available.
003 965 "ATS/APS No Paper
APS/ATS NG(No Paper)(IIT)"
003 966 "ATS/APS No Destination Error
ATS/APS NG(No Paper以外)(IIT)"
003 967 Tray cannot be selected for Letter original on DADF in APS copy job.
003 968 Punch position error
003 969 Punch size error (APS)
003 972 Over max. limit of stored sheets
003 973 "Short Edge/Long Edge Size Mismatch

(Rotation switching is not displayed except for Poster.) "


003 974 Next Original Designation
003 976 Over limit of slow scan lines for Fax N up
003 977 Original Document Size Mismatch (Original document replacement during
Multi Scan)
003 978 Original Document Color Mismatch (Original document replacement during
Multi Scan)
003 980 Staple position error
003 981 Staple size error (Copy APS)
003 982 HD-FULL is detected without any one page stored. The error cannot be
cancelled in specified time.
005 500 Error detected while in data write to DADF-ROM. (DLD system)
005 940 Telling that the last originals has been changed due to removal of the
originals from DADF.
005 941 Number of document sheets is insufficient for [Return All Originals/Return
N-sheet originals]
005 942 DADF Over Stack Fail (PF1)
007 954 "SMH size mismatch (SlowScan length error)
Imari-MF:SlowScan length/FastScan width error "
007 959 "Detection of OHP(Transparency) with frame
≪Operation on IOTdc≫

If the detected paper type is OHP(Transparency) with frame, regardless of paper type
designated by Controller, M/C shall shut down. (Stop) "
007 960 "OHP and PlainPaper mismatch
<<Processing on IOTdc>>When the paper type fed is different from that designated by
Controller, the error shall occur. (PlainPaper and Heavy-weight paper are not
distinguishable.)"
007 969 Full Stack Fail
011 941 MBX #01Bin Full Stack
011 942 MBX #02 Bin Full Stack
011 943 MBX #03 Bin Full Stack
011 944 MBX #04 Bin Full Stack
011 945 MBX #05 Bin Full Stack
011 946 MBX #06 Bin Full Stack
011 947 MBX #07 Bin Full Stack
011 948 MBX #08 Bin Full Stack
011 949 MBX #09Bin Full Stack
011 950 MBX #10 Bin Full Stack
012 500 Error detected while in data write to Finisher ROM (DLD system)
012 911 "Stacker Lower Safety warning
(Obstructions at bottom of STACKER Elevator)"
012 914 Stacker Tray Staple Set Over Count
012 965 Finisher Stapler Pin NEAR EMPTY
012 966 Scratch Sheet Compile
012 969 IOT Center Tray Full
016 230 <SW Option Function not achieved.>PW-ROM loaded with "SW Key:PS Image
Log Kit" Invalid.
016 231 <SW Option Function not achieved.>SW option cannot be enabled due to
Ama+toto Board failure/Not Loaded.
016 240 High-pressure PDF Board (S2X) NVM CheckSum Fail
016 310 SSMM Job Log Full
016 312 "<SW Option Function not achieved.>
""Paper Security Kit"" cannot be implemented because HighbridWaterMark detection
hardware is not installed. "
016 313 SW Option(Paper Security Kit) is not set to Enable.
016 330 Cont SystemMemory Diag Fail-1
016 331 Cont SystemMemory Diag Fail-2
016 332 Cont SystemMemory Diag Fail-3
016 335 Cont ProgramROM Diag Fail-1
016 336 Cont ProgramROM Diag Fail-2
016 337 Cont ProgramROM Diag Fail-3
016 338 Cont FontROM Diag Fail-1
016 339 Cont FontROM Diag Fail-2
016 340 Cont FontROM Diag Fail-3
016 341 Cont FontROM Diag Fail-4
016 342 Cont RTC Diag Fail
016 345 Cont NV-Memory Diag Fail
016 347 Cont PageMemory Diag Fail
016 350 Cont SEEP-ROM Diag Fail-1
016 351 Cont SEEP-ROM Diag Fail-2
016 360 Cont UI Diag Fail-1
016 362 Cont UI Diag Fail-2
016 363 Cont JPEGカード Diag Fail
016 364 Cont USB2.0 Host Diag Fail
016 365 Cont USB2.0 Device Diag Fail
016 366 Cont HDD Diag Fail-1
016 367 Cont HDD Diag Fail-2
016 368 Cont Torino Diag Fail
016 369 Cont S2X Board Diag Fail
016 400 802.1x Authentication error (Wrong user name or wrong password)
016 401 802.1x Authentication method mismatch (M/C authentication method not
supported by authentication server)
016 402 802.1x Authentication timeout (No response signal received from
"Authentication device")
016 403 802.1x Authentication certificate mismatch
016 404 802.1x Other authentication error
016 511 Cannot continue job due to log image transfer rule illegal.
016 512 Log image transfer rule illegal.
016 522 LDAP-SSL Authentication error 112(Cannot acquire Client Certificate.)
016 523 LDAP-SSL Authentication error 113(Server Certificate data is illegal.)
016 524 LDAP-SSL Authentication error 114(Server Certificate is before expiration
date.)
016 525 LDAP-SSL Authentication error 115(Server Certificate is expired.)
016 526 LDAP-SSL Authentication error 116(Server name and certificate are
inconsistent.)
016 527 LDAP-SSL Authentication error 117(SSL Authentication internal error )
016 700 The number of digit of Security &Authentication Print password is below the
lower limit value.
016 727 0-page condition is detected in mailbox storage of print job.
016 741 Cannot shift to Download mode.
016 742 Download data ProductID mismatch
016 743 "M/C model/Panel type error
Target download data model does not conform to M/C model"
016 744 Checksum error of download data
016 745 "XPJL fatal error in downloading
(Error occurs after XPJL recognizes received data to be download data)"
016 750 PDF print job ticket description error
016 210 "<SW Option Function not achieved.>
Due to ""HDD failure""/""HDD Not Loaded"", SW option function cannot be enabled."
016 211 "<SW Option function not achieved. >
Due to SystemMemory space shortage, SW option function cannot be enabled."
016 212 "SW Option Function not achieved.>
Due to PageMemory space shortage, SW option function cannot be enabled. "
016 213 "<SW Option Function not achieved.>
Due to PRT_CARD failure/PRT_CARD Not Loaded, SW option function cannot be enabled."
016 214 "<SW Option Function not achieved.>
Due to FAX_CARD failure/Not Loaded, one of SW option functions does not work. "
016 215 "<SW Option Function not achieved.>
Due to JPEG board failure/JPEG board Not Loaded, SCANNER function cannot be enabled.
"
016 216 "<SW Option Function not achieved.>
Due to ExtensionMemory Not Loaded, Color Scanner function or SACAN_ACS function
cannot be enabled. "
016 217 <SW Option Function not achieved.>Controller ROM incompatible with Printer
Kit
016 218 "<SW Option Functio not achieved.>
Due to PS Kit Not loaded, XDOD function cannot be enabled. "
016 219 "<SW Option Function not achieved.>
ROM has been replaced without license. (Printer Kit SW Key not set.) "
016 220 Fatal high -compression PDF Board (S2X) error
016 221 Communication Fail with high-pressure PDF Board (S2X)
016 222 High-compression PDF Board (S2X) Self-Diag Error
016 223 High-pressure PDF Board (S2X)SDRAM Write/Read Test Fail
016 224 High-pressure PDF Board (S2X) PCI Register Write/Read Test Fail
016 225 High-pressure PDF Board (S2X) ROM CheckSum Fail
016 226 IISS-S2X Communication Fail
016 227 High-pressure PdF Board (S2X)DDR Write/Read Test Fail
016 228 High-pressure PDF Board (S2X) Image-processing Test Fail
016 229 <SW Option Function not achieved.>FCW Panel not connected.
016 311 Scanner not installed although M/C is a standard configuration.
016 314 "<SW option function not attained>
""Paper Security Kit"" cannot be realized due to lack of document backside detection
board."
016 315 IIT-Controller IF is broken.
016 316 Page Memory(Standard) cannot be detected.
016 317 Page Memory(Standard) is broken.
016 318 Page Memory(option) is broken.
016 320 Document conversion S/W fatal error in CopyServer function
016 321 FAX-related error at startup
016 322 JBA accounting data full
016 323 B-Formatter task fatal error
016 348 Cont PageMemory Fail-2
016 370 Cont Rendering engine diagnosis Fail
016 371 Cont USB1.1 Host Diag Fail
016 450 SMB Host name duplicated
016 454 Dynamic DNS - Dynamic Update Failure
016 455 SNTP time out (M/C time is not set to standard (correct) time.) Time out
(M/C clock is not correct.)
016 456 SNTP time Asynchronous
016 461 Limitation of creation of new job due to Image Log transfer suspension is in
process.
016 500 Error detected while in data write to Cont-ROM. (DLD system)
016 501 Error detected while in data write to S2X-ROM(DLD system)
016 502 Error detected while in data write to any of
Cont/S2X/IISS/DADF/IOT/Fin/FaxCard(PJL system)
016 503 SMTP server name resolution failure (Before server is connected)
016 504 POP server name resolution failure (Before server is connected)
016 505 POP authentication failure (After server is connected)
016 506 Cannot continue job due to Disk Full in Log Image storage place.
016 507 Cannot continue image creating job due to log image transfer failure.
016 508 Cannot continue image transfer job due to log image transfer failure.
016 509 Cannot continue job because log image transfer rule not registered (saved).
016 510 Log image transfer rule not registered (saved).
016 513 Error in receiving response from SMTP server (after connection with
server)
016 514 XPS Error
016 515 XPS Short of Memory
016 516 XPS Short of Memory
016 517 Color/BW Mix original in PS Booklet print
016 533 Kerberos Authentication Protocol error (37 )
016 534 Kerberos Authentication Protocol error (41,42 )
016 539 Kerberos Authentication Protocol error (Other)
016 543 Authentication Agent error  *REALM_UNKNOWN 
016 545 Authentication Agent error  *CLOCKSKEW_ERR
016 546 Authentication Agent error  *ACCESS_DENIED
016 548 Authentication Agent error  *UNREGISTERED_DEVICE
016 553 Authentication Agent error  *VERSION_MISMATCH
016 554 Authentication Agent error  *CONFIGRATION_ERROR
016 555 Authentication Agent error  *SERVICE_ISNOT_WORKING
016 556 Authentication Agent error  *SERVICE_IS_PROCESSING
016 557 Authentication Agent error  *INTERNAL_ERROR
016 558 Authentication Agent error  *MISC_ERR
016 560 Authentication Agent communication error
016 562 Authentication Agent error *Duplication of ID found in ICCG external
Authentication.
016 569 Authentication Agent error other than above
016 574 FTP Scan Host Name Resolution Failure
016 575 FTP Scan DNS Server not set.
016 576 FTP Scan connection problem with Server
016 577 FTP service problem
016 578 FTP Scan login name or password error
016 579 FTP Scan image storage place problem
016 580 FTP scan Server File Name/ Folder Name acquisition failure
016 581 FTP Scan File Name /Folder Name suffix is over the limit.
016 582 FTP Scan File creation failure
016 583 FTP Scan Lock Folder creation failure
016 584 FTP Scan Folder creation failure
016 585 FTP Scan File deletion failure
016 586 FTP Scan Lock Folder deletion failure
016 587 FTP Scan folder deletion failure
016 588 Failure to write data to FTP scan server.
016 589 Failure to read data from FTP Scan server.
016 590 "Overwrite Inhibit" is selected for duplication of FTP Scan file name.
016 591 FTP Scan Filing Policy Illegal (when addition selected.)
016 592 FTP Scan NEXTNAME.DAT File Access error
016 593 FTP Scan internal error
016 594 "FTP Scan TYPE command error
(Network error )"
016 595 "FTP Scan PORT command error
(Network error )"
016 596 "FTP Scan CDUP command error
(Network error )"
016 597 Operation (Processing) suspended due to existence of same name file for
FTP Scan. (CreditMutuel Spec.)
016 600 Illegal KO Authentication detected and locked. (Consecutive KO
Authentication NG detected.)
016 601 Illegal access detected. (KO/CO detection of UserID NG or Password NG/
Authentication error )
016 701 PLW Decomposer Memory Insufficient
016 702 Not any page can be printed due to print page buffer space insufficiency.
016 703 HDD is not installed or invalid (not opened) Mailbox No. is designated.
016 704 Mailbox Full (Max. document volume per one box is exceeded) is detected
and job is terminated.
016 705 "Security Print/Mailbox Print/Charge Authentication Storage designated
from PrinterDriver is disabled.
Registration of scan document in Mailbox is disabled. "
016 706 The number of users for Mailbox or Proof Print exceeding the max. limit is
detected and job is ended.
016 707 "Proof Print disabled
(Conditions necessary to enable ProofPrint are not met. HD not installed/HD failure etc. )"
016 708 HD Full when Annotation/Analog Watermark image is being stored.
016 709 "PLW Command Error
Error detected in PLW Decomposer. "
016 710 Delayed Print Fail
016 711 Send data size exceeds system data value (Before server is connected)
016 712 Panther capacity not reached for scan service (I-Fmt)
016 713 Password error for storage to Mailbox
016 714 Mailbox Not Opened error for storage to Mailbox
016 715 ESCP form access fails due to inconsistency of ESCP form password.
016 716 "<TIFF File Illegal>
File data, being spooled in TIFF, exceeds the disk capacity. "
016 717 Fax/iFax Send result information are not stored in Controller Internal
HDD/Memory.
016 718 PCL6 Decomposer Memory Insufficiency
016 719 PCL Decomposer Memory Insufficiency
016 720 "PCL Command Error
PCL Decomposer error detected"
016 721 Unexpected error occurs at PLW Decomposer during printing processing.
016 722 Job Cancel due to disabled Staple position/Paper size. Staple
016 723 Job Cancel due to disabled Punch position/Paper size.
016 724 Job Cancel due to incompatible combination of Staple position with Punch
position
016 725 Scan Document detected in B-Formatter-->FAX Send Document image
conversion processing error
016 726 "<Auto Judgment error >
Cannot do Auto SW Judgment."
016 728 "<TIFF file illegal>
Tag that is not implemented in image file development library is included."
016 729 "<TIFF file illegal>
The number of color/pixel exceeding the upper limit of applicable range is designated."
016 730 "<ART Command error >
Unsupported command detected in ART."
016 731 "<TIFF file illegal>
TIFF data is not complete or is interrupted."
016 732 "<Form overlay error >
Data itself is not printed when designated form is not registered in Emulation."
016 733 P2P Address solution failure (Before server is connected)
016 734 Simplified destination result report output error
016 735 "<Updating Job Template >
When output of Job Template List is tried for Job Template update operation."
016 736 Repository lock error
016 737 Lock directory deletion error
016 738 Incorrect paper size in PS Booklet print
016 739 PS Booklet original/output paper mismatch
016 740 Incorrect output tray for PS Booklet
016 746 Unsupported function is included in received PDF.
016 747 Memory shortage for drawing annotation image
016 748 FULL status is detected when Mailbox is accessed and job is ended.
016 749 PJL/XPJL detects unprintable print language.
016 751 PDF Error
016 752 PDF Short of Memory
016 753 PDF Password Mismatched
016 755 PDF Print Prohibited
016 756 Auditron - Prohibit Service
016 757 Auditron - Invalid User
016 758 Auditron - Disabled Function
016 759 Auditron - Reached Limit
016 760 "<PS Decompose error>
Error occurs in Decompose processing."
016 761 "<Image output>
FIFO EMPTY error"
016 762 "<Decomposer is not implemented>
Function that is not implemented (Print language, Print Utility etc.) is requested
(Decomposer specified with PJL or Auto SW is not implemented)"
016 763 POP server is not found (When server is connected)
016 764 Connection with SMTP server fails (When server is connected)
016 765 SMTP server HD Full (After server is connected)
016 766 Excess of memory capacity allocated from SMTP server (After server is
connected)
016 767 SMTP server rejects destination address (After server is connected)
016 768 SMTP server rejects sender address (After server is connected)
016 769 SMTP server does not support DSN ( After server is connected)
016 770 Inhibition of Direct Fax job with System Data setting
016 771 Scan data repository address not resolvable (Response is DNS address)
016 772 Device DNS server is not set in SMTP job (Before server is connected)
016 773 Local M/C IP address error (DHCP lease expired)
016 774 "<HDD Full in compression format conversion >
HDD Full occurs when S-Formatter converts compression format from JBIG-compressed
image into MH system (partition#1),"
016 775 "<Image conversion error>
HDD capacity shortage occurs during image conversion processing with S-Formatter."
016 776 "<Image conversion error>
Error occurs due to factor other than HDD access during image conversion processing with
S-Formatter."
016 777 "<Image conversion error>
HDD access error occurs during image conversion processing with S-Formatter."
016 778 "<Scan Image conversion error>
HDD capacity shortage occurs during Scan image conversion processing with I-Formatter."
016 779 "<Scan Image conversion error>
Error occurs due to factor other than HDD access during Scan image conversion processing
with I-Formatter."
016 780 "<Scan Image conversion error>
HDD access error occurs during Scan image conversion processing with I-Formatter."
016 781 SMTP server cannot be found (When server is connected)
016 782 "<Server login error>
Server cannot be logged-in in file transfer to Server."
016 783 "<Server path error in network transfer>
Designated path is not found in file transfer to Server."
016 784 "<Server write error in network transfer>
Write in server is not performable in file transfer to server."
016 785 "<Server file FULL in network transfer>
Server file system is full in file transfer to server."
016 786 "<Internal HDD write error in Scan>
Temporary file cannot be written in built-in HD during Scan to Server.
Hana/Oceans2/Imari: HD Full"
016 787 "<JT syntax error in Scan>
Only the following case among job template syntax errors in Scan to Server (because of
Redirector detection):
Illegal server IP address (IP Syntax Error)"
016 788 Retrieval failure in Scan to PC(through Web Browser)
016 789 Limit overflow of HD for Redirector task work
016 791 File Retrieve Fail
016 792 Job log of the designated jobID does not exist.
016 793 "<MFIO>
HD Full"
016 794 <MediaReader>Media not inserted (Occurring during job)
016 795 <MediaReader>Format error (Occurring during job)
016 796 <MediaReader> File attribute acquisition error (Occurring during job): Job
aborted because error occurs only in this job.
016 797 "<MediaReader>
Image file acquisition error (Occurring during job): Job aborted because error occurs only
in this job."
016 798 No TrustMarking Option
016 799 Print designation combination error (Storage file size, Paper size, Paper
tray, Duplex designation, Output tray)
016 940 Duplex Mix Size NG
016 941 Booklet Mix Size NG
016 942 Page Delete Duplex Mix Size NG
016 943 Insert Doc Duplex Mix Size NG
016 944 Document Merge Cover/Separator Doc Merge NG
016 945 Insert doc Duplex Print NG
016 946 Insert doc into Covers/Separators NG
016 947 APS No Destination Error
016 948 Booklet Cover/Separator/Blank paper NG
016 949 Insert Mix Size doc NG
016 981 "FULL is detected when HD accessed. FULL is not cancelled in specified
time.
(One page or more has been stored.) "
016 982 "FULL is detected when HD accessed. FULL is not cancelled in specified
time.
(Any one page cannot be stored.) "
016 983 Just for user intervention for Cancel of Copy/Scan job when disk Full occurs
in Log Image memory space with Creation Guarantee Level being set to "High".
016 985 Data size over with Scan to Email