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1 U1C1L9: The Battalion XO supervises and directs the efforts of the coordinating and
____________ staffs.

Answer: Special

2 U1C1L9: ____________ is a group of individuals, at a particular level or grade in an


Answer: An echelon

3 U1C1L9: ___________ is an authority that a commander lawfully exercises over

subordinates by virtue of rank or assignment.

Answer: Command

4 U1C1L9: Leaders "disseminate" information to subordinates. What does "disseminate"


Answer: To spread or disperse.

5 U1C1L9: What are the three groups of staff officers?

Answer: Coordinating staff, special staff, and personal staff

6 U1C1L9: ___________ staff officers are the principal staff assistants to the commander
and each specializes in an S-1 through S-5 function.

Answer: Coordinating staff

7 U1C1L9: __________ staff officers assist the commander in professional, technical,

and other functional areas of interest in a command.

Answer: Special

8 U1C1L9: ___________ staff work under the immediate control of the commander and
include such members as the command sergeant major.

Answer: Personal

9 U1C1L9: The ____________ is responsible for coordinating, directing, and supervising

the efforts of the coordinating and special staffs.

Answer: Executive Officer (XO)

10 U1C1L9: What are the two channels of information within a command?

Answer: Command channels and staff channels

11 U1C1L9: ___________ channels transmit all orders and instructions to subordinate


Answer: Command

12 U1C1L9: What are the three regular methods of voting in meetings?

Answer: By voice, by rising, or by show of hands

13 U2C4L1:G1. What is "synergy"?

Answer: When you and your team members cooperate together and achieve better
results than you could get working individually.



14 U2C4L1: A ___________ is the smaller in number of two groups constituting a whole.

Answer: Minority

15 U2C4L1: __________ is how one sees one's self and one's situation in life.

Answer: Self concept

16 U2C4L1: Those with a positive self-image are tolerant and accepting of others, while
those with a negative self-image who are intolerant of others are ________.
Answer: Bigoted or prejudiced

17 U2C4L1: A _____________ is a standardized mental picture that is held in common by

members of a group and that represents an oversimplified opinion, affective
attitude, or uncritical judgment.

Answer: Stereotype

18 U2C4L1: What is a "culture?"

Answer: The total of the learned behaviors of a group of people that are generally considered to be
the tradition of that people and are transmitted fro generation to generation.

19 U2C4L1: What are three learned behaviors that are considered cultural in nature?

Answer: Spoken language, body language, facial expressions, and color consciousness.

20 U2C4L1: What is discrimination?

Answer: Actions or practices carried out by members of dominant groups, or their representatives,
that have a differential or harmful impact on members of subordinate groups.

21 U2C4L1: ___________ treatment of others is treatment that is absent prejudice and

that treats or affects all equally.

Answer: Impartial

22 U2C4L2: Define "active listening."

Answer: Listening with your eyes and ears and focusing completely on the communicator, looking at
his or her eyes and facial expressions and gestures.

23 U2C4L2: What are the five techniques that help improve listening skills?

Answer: Maintain an open body position, maintain eye contact, repeat back and clarify what has
been said, check out the meaning of what you have heard, and ask many questions.

24 U2C4L2: Define "courage."

Answer: The strength to stand up for one's beliefs.

25 U2C4L2: What are the three areas of skills a leader must know?

Answer: Conceptual skills (skills with ideas); Interpersonal skills (skills with people); and Technical
skills (job skills).

26 U2C4L2: Leaders who are faithful to the Constitution, the Army, and the organization
and who work within the system without manipulating it for personal gain exhibit
the value of ______________.

Answer: Loyalty



27 U2C4L2: Leaders who fulfill obligations and carry out mission requirements exhibit the
value of ___________.

Answer: Duty

28 U2C4L2: Leaders who create a climate of fairness and are discrete when correcting or
questioning others exhibit the value of ____________.

Answer: Respect

29 U2C4L2: Leaders who put the welfare of their subordinates before their own and share
subordinates' hardships demonstrate the value of ______________.

Answer: Selfless Service

30 U2C4L2: Leaders who do not lie, cheat, or steal or tolerate those who do demonstrate
the value of ____________.

Answer: Honor

31 U2C4L2: Leaders who do what is right legally and morally, show good moral judgment
and behavior, and put being right ahead of being popular are modeling the value of

Answer: Integrity

32 U2C4L2: Leaders who show physical and moral bravery, take responsibility for decision
and actions, and accept responsibility for mistakes show the value of __________.

Answer: Personal Courage

33 U2C4L2: Leaders who readily interact with others to coach, teach, counsel, motivate,
and empower others are demonstrating _______________ skills.

Answer: Interpersonal

34 U2C4L2: Leaders who anticipate requirements and contingencies and improvise within
the commander's intent demonstrate _____________ skills.

Answer: Conceptual

35 U2C4L2: Leaders who develop the expertise necessary to accomplish tasks and who
know the drills that support an organization's mission demonstrate _______ skills.

Answer: Technical

36 U2C4L2: Leaders who combine skill with people, ideas, and things to accomplish short
term missions demonstrate_____________ skills.

Answer: Tactical

37 U2C4L2: A leader who uses _______ actions encourages others to express candid opinions,
shares information with subordinates, and mediates peer conflicts and

Answer: Influencing

38 U2C4L2: Leaders who assess effectively use AARs to identify lessons learned. What are

Answer: After Action Reviews



39 U2C4L2: ____________ reviews are a means to focus leadership growth.

Answer: Leadership development

40 U2C4L2: _____________ counseling is subordinate-centered communication that

produces a plan outlining actions that subordinates must take to meet individual
and organizational goals.

Answer: Developmental

41 U2C4L2: Leaders effectively ___________ when they seek self-improvement in weak

areas; envision, adapt, and lead change; ask incisive questions; envision ways to
improve; and take time off to grow and recreate.

Answer: Learn

42 U2C4L2: ______________ is a mental attribute wherein leaders are aware of similarities

and differences between individuals of different cultures and how the factors
influence the workplace.

Answer: Cultural awareness

43 U2C4L2: Name the two major categories of counseling.

Answer: Event-oriented and performance/professional growth

44 U2C4L2: Counseling that helps a subordinate through a tragic event such as the death
of a loved one is called _____________.

Answer: Crisis counseling

45 U2C4L2: What is "negotiation?"

Answer: The act or process of conferring with another so as to arrive at a settlement

or agreement on some matter.

46 U2C4L3: What are the three criteria for fair negotiations?

Answer: Produce a wise agreement, be efficient, and improve or at least not damage
the relationship.

47 U2C4L3: What are the four basic points of principle-centered negotiations?

Answer: People, Interest, Options, and Criteria

48 U2C4L3: When negotiating, it is important to separate the people from the


Answer: Problem

49 U2C4L4: Someone or something that stands in the way of achieving a task or goal is
called an ____________.

Answer: Obstacle

50 U2C4L4: _____________ is instinctive knowledge or perception without conscious

reasoning or reference to a rational process; a sharp insight.

Answer: Intuition

51 U2C4L4: What is a "contingency?"

Answer: An event that may occur but is unlikely or unintended; an unforeseen or


accidental occurrence that must be planned for, such as a future emergency.

52 U2C4L4 What was the leadership motto that Harry S. Truman kept on a plaque on his desk?

Answer: "The buck stops here."

53 U2C4L4: What are the two primary purposes of planning?

Answer: Selecting an objective and deciding on how to accomplish it.

54 U2C4L4: In what step of the planning process does the leader determine the tasks,
conditions, and standards of the objective?

Answer: In the first step of defining the objective.

55 U2C4L4: During what step in the planning process does a leader identify barriers to
success and examine time, subtasks, people, priorities, and resources?

Answer: The second step of studying the current situation.

56 U2C5L1: For in-ranks inspections, platoons increase the space between squad's by giving
the command to Open Ranks. Explain how a platoon executes "Open ranks,

Answer: 1st Squad takes 2 Steps forward; 2nd Squad takes 1 Step forward; 3rd
Squad stays in place; 4th Squad takes 2 Steps backwards.

57 U2C5L1: You were marching your platoon to the parade field to participate in a
ceremony. When you got there, a display was set up at the entrance and it was
only wide enough for two of your four squads to march through. What command
should you give to most efficiently get your platoon through the display and onto
the parade field?

Answer: Platoon, HALT. Column of twos from the right, MARCH.

58 U2C5L1: Name the four basic movements in marching the platoon.

Answer: Changing direction, marching to the flank, forming a file and re-forming, and
forming a column of two and reforming

59 U2C5L2: After your commander congratulated you, she said that she hopes you know
the procedures for individual, squad, and platoon drill. She also suggested that
you "brush up" on counseling techniques. You have just been promoted to which

Answer: Squad Leader

60 U2C5L2: Leaders at all levels are expected to "Set the example" for their subordinates.
Which part of leadership best demonstrates this behavior?

Answer: Role Model

61 U3C6L1: What is an autobiography?

Answer: A biography of a person written by that person.

62 U3C6L1: What is a source card?

Answer: A card used to record publication data for resources being used during
research for a project such as a paper or speech

63 U3C6L1: What is a thesis statement?

Answer: The main point of a paper, which you try to support through research.



64 U3C6L1: Define "plagiarism."

Answer: The act of copying the ideas or words of another and claiming them as one's own.

65 U3C6L1: What is "jargon?"

Answer: Shorthand phrases or specialized vocabulary or abbreviations that are known

only to a small group of people.

66 U3C6L1: The main point of a paper, which you try to support through research, is called

Answer: a thesis statement

67 U3C6L2: Explain the differences between an impromptu speech and a commemorative


Answer: An impromptu speech is given without planning or rehearsal. A commemorative speech

honors the memory of a person and is generally planned.

68 U3C6L2: What elements can be included to make a speech persuasive?

Answer: Logic, testimony, statistics, facts

69 U3C6L2: Name three ways to organize a speech.

Answer: Topical; chronological; cause/effect

70 U3C6L2: Define "voice modulation."

Answer: To change or vary the pitch, intensity, or tone of one's voice.

71 U3C6L2: When you speak clearly and effectively, you are said to be ____________.

Answer: Articulate

72 U3C6L3: What is "constructive feedback?"

Answer: Feedback or criticism that is helpful and productive.

73 U3C7L1: The technique of controlling your emotion so you can resolve conflict in a calm,
rational manner is _________.

Answer: Anger management

74 U3C7L3: What are the five anger management techniques?

Answer: Take time to calm down, identify the source of your anger, use words to describe your
needs, turn anger into energy, share feelings with a friend, counselor, or mentor.

75 U3C7L3: What is "mediation?"

Answer: Using an independent third party that acts as a facilitator in conflict resolution.

76 U3C7L3: ___________ is from the Latin word meaning "middle" and literally means
putting another person in the middle of a dispute.

Answer: Mediation

77 U3C7L3: What are the four procedures for a successful mediation?

Answer: Make introductions and explain mediation's role; Have both sides tell their
story; Explore possible solutions; and don't give up.



78 U3C7L3: What are the duties of bystanders to prevent violence during conflict?

Answer: Refuse to spread rumors; refuse to relay threats or insults to others; stay
away from potential fight scenes; show respect for others who ignore insults
or other trivial forms of conflict.

79 U3C9L1: Explain the difference between a job and a career.

Answer: A job is short-term work meant to pay bills. A career is a long-term

profession that provides income.

80 U3C9L1: Another name for a trusted counselor or guide is a ____________.

Answer: Mentor

81 U3C9L1: In planning a career, you should try to match your aptitude with your
occupation. Define "occupation."

Answer: The principal business of one's life.

82 U3C9L1: What is networking?

Answer: Meeting people and making contacts; the exchange of information or

services among individuals, groups, or institutions.

83 U3C9L1: Explain the technique of canvassing in career exploration.

Answer: Using opportunities like career and college days to learn about future occupations.

84 U3C9L1: What is an internship?

Answer: An advanced student or graduate usually in a professional field gaining

supervised practical experience.

85 U3C9L1: A person may discover while exploring job opportunities that he or she wants
to be an entrepreneur. Define "entrepreneur."

Answer: One who organizes, manages, and assumes the risks of a business enterprise.

86 U3C9L1: What does ASVAB stand for?

Answer: Armed Services Vocational Aptitude Battery

87 U3C9L1: What does the ASVAB measure?

Answer: How well you've developed your academic and occupational abilities and the
aptitudes that are related to success in different types of jobs.
88 U3C9L1: The practice of working from home by the use of an electronic linkup with a
central office is called ____________.

Answer: Telecommuting

89 U3C9L1: Another name for telecommuters is ____________.

Answer: Virtual workers

90 U3C9L1: _____________ is another name for a trusted counselor or guide.

Answer: Mentor



91 U3C9L1: An advanced student or graduate gaining supervised practical experience in a

professional field is called ___________.

Answer: an intern

92 U3C9L1: What is an entrepreneur?

Answer: Someone who organizes, manages, and assumes the risk of a business enterprise.

93 U3C9L1: Define "telecommuting."

Answer: The process of working from home by the use of an electronic linkup with a
central office.

94 U3C9L3: If you wanted to get some training from one of the armed forces that would
apply to a civilian job after you completed your term of service, which type of job
should you not select when you enlist?

Answer: Combat Specialties Occupations

95 U3C9L3: Name the three career paths the military offers its members.

Answer: Noncommissioned officer path, warrant officer path, and commissioned officer path.

96 U3C9L3: The officer path in which military personnel are technical specialists who rank
between enlisted personnel and a second lieutenant is the _________ officer.

Answer: Warrant

97 U3C9L3: What kind of college degree is offered at all of the military academies?

Answer: Bachelor of Science

98 U3C9L3: How do college graduates with no military experience become officers?

Answer: By joining the service and attending Officer Candidate School or Officer Training School.

99 U3C9L3: It is the legal obligation of young men to register with ____________ when
they turn 18 years of age.

Answer: The Selective Service

100 U3C9L3: How soon within turning 18 must a man register with the Selective Service

Answer: Within 30 days

101 U3C9L4: Another name for Distance Education is _____________.

Answer: E-Learning

102 U3C9L4: Name two standardized tests that are sometimes required for college entrance.

Answer: American College Test (ACT) or Scholastic Aptitude Test (SAT).

103 U3C10L1: Explain the F-I-N-D-S Decision-Making Model.

Answer: Figure out the problem; Identify solutions; Name pros and cons of each choice; Decide
which is the best solution and then act on it; Scrutinize the decision.

104 U3C10L2: If goal setting is compared to travel planning, what would the goal be?

Answer: The destination



105 U3C10L2: The acronym SPAM can be used to evaluate goals. What does SPAM stand for?

Answer: Specific, Positive, Achievable, and Measurable goals

106 U3C10L3: You use a planner to organize your time. You just finished prioritizing your
tasks for the day. What should you do next?

Answer: Create an agenda for the day.

107 U3C10L3: What is time management?

Answer: The process of effectively using time to gain control of events, conditions, or actions.

108 U3C10L3: What are three common time wasters?

Answer: Procrastination, poor organization, and crisis management

109 U3C10L3: What is procrastination?"

Answer: The act of putting off something that needs to be done.

110 U3C10L3: The process of effectively using time to gain control of events, conditions, or
actions is _____________.

Answer: Time management

111 U3C10L3: The act of putting off something that needs to be done is ____________,
which is also a major time waster.

Answer: Procrastination

112 U3C10L3: What is an agenda?

Answer: A list or program of things to be done or considered

113 U3C10L4: What is "etiquette"?

Answer: Any special code of behavior or courtesy based on rules of a polite society or
rules governing professional conduct.

114 U3C10L4: A group of people, including the host and honored guests, who stand in a line
to welcome guests attending a function is called a _______________.

Answer: Receiving line

115 U3C10L4: Explain the general rule for use of cutlery or silverware at a formal dinner.

Answer: Start with the outside pieces of silverware and work inward toward the plate.

116 U3C10L4: In a formal place setting, where is the bread plate located?

Answer: On the left side of the place setting

117 U3C10L4: When at a formal dinner, courses are served from the _________ and
removed from the __________.

Answer: Left; right

118 U3C10L4: Explain the zigzag method of the American eating style.

Answer: The fork is held in the left hand with tines down to secure the food being cut with a knife.
After cutting no more than two or three bites, the fork is transferred to the right hand for


119 U3C10L4: Where on the plate is silverware positioned to indicate the diner is finished

Answer: Knife and fork are placed beside each other diagonally from the upper left to
lower right, or from the 10:00 to the 4:00 position.

120 U3C10L4: What is the proper way to eat soup?

Answer: The motion of the spoon should be away from you. If it is necessary to tip your soup bowl,
tip it away from you. It is never appropriate to blow on soup to cool it. Soup should
sipped, not slurped, from the side of the spoon.

121 U3C10L4: Where do you place your hands between courses during formal meals?

Answer: On your lap or at your sides, and elbows should not be placed on the table.

122 U3C10L4: When at a formal dinner, it is important not to monopolize conversation.

Define "monopolize."

Answer: To take exclusive ownership or control.

123 U3C10L4: How long after a dinner party are you obligated to stay to avoid the hint of
"eat-and-run" rudeness?

Answer: At least one hour

124 U3C10L4: If an invitation indicates that an event requires formal dress, what should
males wear?

Answer: A suit, although a tuxedo or uniform is preferable

125 U3C10L4: If an invitation requires informal attire, what should a male wear?

Answer: A sport coat and tie

126 U3C10L4: If an invitation requires casual attire, what should a male wear?

Answer: Nice slacks and a sport shirt, although in some situations jeans or shorts
may be acceptable.

127 U3C10L4: The intent of a formal dining-in experience is to promote cordiality. Define

Answer: Sincere affection and kindness

128 U3C11L2: Name six benefits that the N.E.F.E. program includes as employee benefits.

Answer: Paid vacations; paid sick leave; health-plan benefits; retirement plan
contributions; tuition reimbursement

129 U3C11L2: According to the N.E.F.E. program, what is a "cost of living" expense?

Answer: The average cost of a variety of expenses for living, such as rent, utilities,
food, etc., that differ from place to place.

130 U3C11L3: You wrote a check for $25 to an auto parts store for new headlights.
Unfortunately, you only had $20 in your account. Your bank charged a $25
overdraft fee, and the auto parts store's bank charged you a $25 bad check fee.
How much are you actually paying for your new headlights?

Answer: $75


131 U3C11L3: A ____________ is a plan for managing money during a given period of time,
according to the N.E.F.E. program.

Answer: Budget

132 U3C11L3: ____________ is the total amount of income from your wages or salary
before payroll deductions, according to the N.E.F.E. program.

Answer: Gross income

133 U3C11L3: Net income is also called your ________, according to the N.E.F.E. program.

Answer: Take home pay

134 U3C11L3: According to N.E.F.E., what is a W-4?

Answer: A federal form that tells the employer how much to withhold in payroll taxes
from your earnings.

135 U3C11L3: According to N.E.F.E., ______________ are expenses that have a set dollar
amount and are the exact same amount every time they are paid.

Answer: Fixed expenses

136 U3C11L3: What in N.E.F.E. does "P.Y.F." stand for?

Answer: "Pay Yourself First" - the concept of treating savings, or paying yourself, as a
fixed expense that you can make a regular part of your budget

137 U3C11L4: You have $200 in an investment account that earns 10% interest over a
year. Even if you don't put any more money into the account, how much
money will you have after 2 years?

Answer: $242

138 U3C11L4: You have $400 to invest. To meet your financial goals, you need it to grow
to $800 in 6 years. What rate of return do you need to earn?

Answer: 12%

139 U3C11L4: What is the difference between savings and investing, according to the
N.E.F.E. program?

Answer: Savings is usually money you set aside for short-term goals. Investing is
setting money aside for future income, benefit, or profit.

140 U3C11L4: According to the N.E.F.E. program, _____________ is the relationship between
time, money, and rate of return (interest), and their effect on earnings growth.

Answer: The Time value of money

141 U3C11L4: __________ is the payment you receive for allowing a financial institution or
corporation to use your money, according to N.E.F.E.

Answer: Earned interest

142 U3C11L4: According to N.E.F.E., what is "compounding" interest?

Answer: The idea of earning interest on interest

143 U3C11L4: According to the N.E.F.E. program, what is the "Rule of 72?"

Answer: The rule that tells you how long it takes your money to double in value, wherein you divide
72 by an interest rate to determine how many years it will take to double your money.



144 U3C11L4: According to the N.E.F.E. program, __________ is how fast your money grows.

Answer: Rate of return

145 U3C11L4: What is "diversification," according to the N.E.F.E. program?

Answer: The reduction of investment risk by spreading your invested dollars among
several different investments.

146 U3C11L4: According to N.E.F.E., what is "inflation?"

Answer: When the price of goods and services increases to where a dollar in the
future won't buy as much as a dollar today.

147 U3C11L4: According to N.E.F.E., banks and credit unions have their own versions of
bonds called _____________.

Answer: Certificates of Deposit

148 U3C11L4: According to N.E.F.E., _____________ are investments that represent

ownership in a company.

Answer: Stocks

149 U3C11L4: According to N.E.F.E. what is a "collectible" in investing?

Answer: A unique item, such as painting, sculpture, or works of art, that is rare in
number and that when sold can generate capital gains.

150 U3C11L4: According to N.E.F.E., a ___________ pools money from several investors
and uses the money to buy a particular type of investment, such as stocks.

Answer: Mutual Fund