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1.1.2.1 Sop Cara Mendapat Umpan Balik, Pembahasan, Dan Tindak Lanjut
Terhadap Umpan Balik Masyarakat Tentang Mutu Dan Kepuasan
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1. Cara mendapatkan umpan balik, pembahasan dan tindak lanjut terhadap umpan balik
masyarakat tentang mutu dan kepuasan adalah cara pengumpulan informasi dalam rangka
mengetahui harapan pelanggan terhadap pelayanan puskesmas.

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