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Snipe
Occasional Contributor
Qosmio X875-Q7380 BIOS Help! Options
11-02-2012 08:21 AM

So after reading everything I could find and trying everything I could find, I still failed to access the BIOS of my X875-Q7380. Is there
Posts: 12 anyone out there that could help me with this simple task?

I just got the laptop this Wed (10/31) so it is running Windows 8 as well as the BIOS is ver 6.1 My issue seems to be that is does not show a
Toshiba splash screen when booting. It shows a Qosmio splash with a little circle load indicator for about 3 sec then it proceeds to boot
from there.

I have tried the following key combo's.

Pressing F1 - F12 (Tried each)


Pressing and holding F1-F12
Pressing ESC and DEL
Holding Fn key and all the above

General pressing of all the keys on the keyboard

Is there something I am missing from this whole thing? I should be able to figure this **bleep** thing out with 12 years of PC exp but I fail
hard on this one. Does anyone know if it might have to do with how the Function keys and F keys are combined?

I am going to try one last thing before I go talk to tech support. I am going to reboot and use a USB keyboard to see if I can get it done
that way now.

But any info on accessing the bios would be GREAT!

Thanks,
Snipe

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Message 1 of 38 (1,311 Views)

Re: Qosmio X875-Q7380 BIOS Help! Options


Jerry_Lippey 11-02-2012 11:00 AM
Ace Advisor

Qosmio X875-Q7380
Posts: 31,160
On some models, when the boot speed is set to Fast you need to hold down the F2 key prior to turning the power on. Try that.
0
-Jerry

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Message 2 of 38 (1,299 Views)

cbwilsha Re: Qosmio X875-Q7380 BIOS Help! Options


Super Advisor
11-02-2012 11:20 AM

Snipe, take a look at your User's Guide on page 119. In Windows 8, you no longer have to access the BIOS in the way we are all used to
apparently. The reference I gave is called "System Settings" and appears to have all the setting possibilities that the BIOS does. I'm

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Posts: 2,328 guessing because of that, the "Press F2 to go to Setup" message no longer appears on the startup Toshiba screen. I do not have Windows 8
myself so some of this is conjecture. Peter, when you read this, please comment.
0
Please note, BTW, that your Model number is X875-Q7380. There are no Q875 models.

C.B.

Toshiba Satellite L675D-S7016 Windows 7 HP SP1 64 Bit (Mine)


Toshiba Satellite L775D-S7132 Windows 7 HP SP1 64 Bit (Mine)
Toshiba Satellite L305-S5921 Win Vista HP SP2 32 Bit (Wife)

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Message 3 of 38 (1,296 Views)

Re: Qosmio X875-Q7380 BIOS Help! Options


Jerry_Lippey
11-02-2012 11:29 AM
Ace Advisor
You may be right, CB. Toshiba made some machines in the past where Windows needed to run in order to access the BIOS (now probably
the UEFI). Sometimes leaves the user in a bad situation though.
Posts: 31,160
It takes 14 hours to get to Taiwan from Los Angeles.
0
-Jerry

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Message 4 of 38 (1,292 Views)

cbwilsha Re: Qosmio X875-Q7380 BIOS Help! Options


Super Advisor
11-02-2012 11:32 AM

Are you still there or back home?


Posts: 2,328
C.B.
0
Toshiba Satellite L675D-S7016 Windows 7 HP SP1 64 Bit (Mine)
Toshiba Satellite L775D-S7132 Windows 7 HP SP1 64 Bit (Mine)
Toshiba Satellite L305-S5921 Win Vista HP SP2 32 Bit (Wife)

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Message 5 of 38 (1,290 Views)

Re: Qosmio X875-Q7380 BIOS Help! Options


Jerry_Lippey 11-02-2012 11:32 AM
Ace Advisor
Got back yesterday.

Posts: 31,160 -Jerry

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Message 6 of 38 (1,288 Views)

cbwilsha Re: Qosmio X875-Q7380 BIOS Help! [ Edited ] Options


Super Advisor
11-02-2012 12:51 PM - edited 11-02-2012 01:05 PM

Snipe & Jerry & Peter--Look what I just found! A Knowledge Base Article about accessing BIOS on Win 8 machines. Turns out my
assumptions above are correct for Computers that come with Pre-Installed Win 8 such as Snipe's case. See THIS document. As you will see,
Posts: 2,328
it's different if you install a retail version of Windows 8 yourself!!!
0
You were right, Jerry. On Win 8 machines, the BIOS has been replaced by the UEFI (Unified Extensible Firmware Interface). Holy cow!

C.B.

Toshiba Satellite L675D-S7016 Windows 7 HP SP1 64 Bit (Mine)


Toshiba Satellite L775D-S7132 Windows 7 HP SP1 64 Bit (Mine)
Toshiba Satellite L305-S5921 Win Vista HP SP2 32 Bit (Wife)

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Message 7 of 38 (1,285 Views)

Re: Qosmio X875-Q7380 BIOS Help! Options


Jerry_Lippey

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Ace Advisor 11-03-2012 02:11 PM

Thanks for that, CB.

Posts: 31,160 I don't see a way to reach the UEFI when Windows does not boot. Do you? I'll probably obtain the DaRT for my use in OEM machines here.
0 For upgrades, these are useful.

Three Ways to Access the Windows 8 Boot Options Menu

How To Boot Into Safe Mode On Windows 8 (The Easy Way)

-Jerry

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Message 8 of 38 (1,253 Views)

cbwilsha Re: Qosmio X875-Q7380 BIOS Help! Options


Super Advisor
11-03-2012 03:28 PM

"I don't see a way to reach the UEFI when Windows does not boot. Do you?"
Posts: 2,328
No I don't, Jerry. And, of course, that could be a problem.
0
C.B.

Toshiba Satellite L675D-S7016 Windows 7 HP SP1 64 Bit (Mine)


Toshiba Satellite L775D-S7132 Windows 7 HP SP1 64 Bit (Mine)
Toshiba Satellite L305-S5921 Win Vista HP SP2 32 Bit (Wife)

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Message 9 of 38 (1,249 Views)

Re: Qosmio X875-Q7380 BIOS Help! Options


Peter
11-05-2012 10:23 AM
Moderator
System recoveries (or "system reset" as Microsoft is calling it) seem to need Windows as well as far as I can tell. The '0'-key method loads
the Windows 8 Advanced Startup options, which is where you access system restore, refresh, reset, UEFI settings, etc.
Posts: 8,517
I need to see what happens if Windows is corrupted. There's a lot of new information to learn.
0
- Peter

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Message 10 of 38 (1,224 Views)

Re: Qosmio X875-Q7380 BIOS Help! [ Edited ] Options


Jerry_Lippey
11-05-2012 03:02 PM - edited 11-05-2012 03:18 PM
Ace Advisor

The '0'-key method loads the Windows 8 Advanced Startup options, which is where you access system restore, refresh, reset, UEFI
Posts: 31,160 settings, etc.

0
That would enable us to reach the UEFI without Windows. Or maybe I don't understand the 0-key method.

I don't see anything about it here.

How To: Enter the system BIOS or UEFI in Windows 8

-------------------8<------------------- <snip> ---------------------

Edited to add that we can create a system repair disc as in Windows 7. Best to do that.

How to create a Windows 8 system repair disc

-Jerry

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Message 11 of 38 (1,218 Views)

HoMMFan Re: Qosmio X875-Q7380 BIOS Help! [ Edited ] Options


Occasional Advisor
11-05-2012 11:05 PM - edited 11-05-2012 11:21 PM

I think I have the answer.

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Windows 8 features "fast startup" which hibernates the kernel and closes everything else upon shutdown. For this reason, I could not get
to the BIOS setup on my S855-S5268 that came with Windows 7 (and I upgraded to Windows 8) because my BIOS was technically resuming
Posts: 47
from hibernation, during which process it does not show the option to enter the BIOS.
0
If you disable "fast startup" in Windows 8 power options, you should be able to get to the UEFI setup upon booting.

If Windows is corrupted, then shutting down the machine manually and then powering it on again should allow you to get to the UEFI/BIOS
because the machine will not have been placed into hibernation on the last shutdown.

Now, I really REALLY need to know if Toshiba offers a way to disable "Secure Boot" in the UEFI setup because I really don't want to need to
return a laptop because it couldn't boot Linux.

Edited to add: If Windows 8 "fast startup" is enabled, you can shutdown the system completely (meaning, without hibernating the kernel)
by holding the shift key while shutting down. This will enable you to access the UEFI on the next boot.

ALSO: I answered my own question about Secure Boot, and I am thoroughly delighted with Toshiba, yet again. There IS a way to disable
secure boot, in fact you MUST DO SO to update the UEFI/BIOS! I learned this on the "downloads" page of the Satellite S855-S5380, a
machine that ships with Windows 8. If you select the most recent BIOS update for that model, it gives instructions on disabling Secure
Boot. This is also how I learned the trick with shutting down while holding Shift.

YAY TOSHIBA!

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Message 12 of 38 (1,210 Views)

Re: Qosmio X875-Q7380 BIOS Help! Options


Peter
11-06-2012 10:27 AM
Moderator
Jerry, I'll have to check with the person who wrote that article. It may not be consistent across all types of machines, which could be why
it was left off. I don't know for sure.
Posts: 8,517
HoMMFan, thanks for the information. I'm glad you're happy with Toshiba!
0
- Peter

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Message 13 of 38 (1,182 Views)

Re: Qosmio X875-Q7380 BIOS Help! Options


Jerry_Lippey
11-06-2012 10:38 AM
Ace Advisor

I'll have to check with the person who wrote that article.
Posts: 31,160

0 Please help us with this item also, Peter. How can we tell whether a model comes with a BIOS or with UEFI?

In particular, do all the models with preinstalled Windows 8 have UEFI? And do all the models without preinstalled Windows 8 have a BIOS?

-Jerry

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Message 14 of 38 (1,175 Views)

cbwilsha Re: Qosmio X875-Q7380 BIOS Help! [ Edited ] Options


Super Advisor
11-06-2012 10:49 AM - edited 11-06-2012 10:49 AM

Yes, Peter, this BIOS/UEFI thing is getting more confusing day by day. The more I read, the more confusing it is getting. Please help us old
Posts: 2,328
folks!

0 C.B.

Toshiba Satellite L675D-S7016 Windows 7 HP SP1 64 Bit (Mine)


Toshiba Satellite L775D-S7132 Windows 7 HP SP1 64 Bit (Mine)
Toshiba Satellite L305-S5921 Win Vista HP SP2 32 Bit (Wife)

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Message 15 of 38 (1,172 Views)

Re: Qosmio X875-Q7380 BIOS Help! Options


Jerry_Lippey
11-06-2012 12:14 PM
Ace Advisor
Useful information here too.

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Posts: 31,160 Three Ways to Access the Windows 8 Boot Options Menu

0 Notice the command-line option below to reach the Boot Options menu. You should be able to make a shortcut using it.

shutdown /r /o

-Jerry

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Message 16 of 38 (1,165 Views)

Snipe Re: Qosmio X875-Q7380 BIOS Help! Options


Occasional Contributor
11-09-2012 08:30 AM

Ok I got time this morning to read over what was posted up here and am happy to say I have access to a BIOS/UEFI pre windows 8 boot.
Posts: 12

0 I followed the article CB had posted on how to access the UEFI. From there I switched off fast boot and secure boot. I then rebooted hit
F2 and WIN!

I am going to do the following to see if I can get some useful info for future users on this new setup

- Replace HDD with fresh HDD and see how recovery goes from the following a Toshiba created thumb drive, Win 7/8 OEM DVD, Linux
DVD/CD, Clone image of drive.
- Installing a linux OS for a dual boot situation Windows 8/Ubuntu most likely

If there are more combo's you wish for me to try let me know and I will do my best to break everything!

Oh and I like how it was mainly mods that responded to the question

Thanks,

Snipe

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Message 17 of 38 (1,108 Views)

Re: Qosmio X875-Q7380 BIOS Help! Options


Jerry_Lippey
11-09-2012 08:48 AM
Ace Advisor

I then rebooted hit F2 and WIN!


Posts: 31,160

0 So F2 opens the UEFI settings? Or what?

While you're playing around, you might verify that the 0 (zero) key gets you to the Boot Options menu.

Microsoft tells us that a failure to boot will result in this menu instead of a BSOD screen.

-Jerry

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Message 18 of 38 (1,100 Views)

Snipe Re: Qosmio X875-Q7380 BIOS Help! Options


Occasional Contributor
11-09-2012 10:01 AM

Here is a pic (sorry for the quality) of where you get when pressing F2 once fast boot is turned off or no bootable device is detected in the

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system.

You can also get to this by following this page that CB posted a while back.
Posts: 12

I am not sure if you would consider this a UEFI or a BIOS but this is it. It has your standard options for boot order, basic hardware
treatment ect. It is lacking in advanced config for the power user but for everyday use its ok.

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Message 19 of 38 (1,097 Views)

cbwilsha Re: Qosmio X875-Q7380 BIOS Help! Options


Super Advisor
11-09-2012 10:05 AM

Sure looks like a BIOS to me!!!


Posts: 2,328
C.B.
0
Toshiba Satellite L675D-S7016 Windows 7 HP SP1 64 Bit (Mine)
Toshiba Satellite L775D-S7132 Windows 7 HP SP1 64 Bit (Mine)
Toshiba Satellite L305-S5921 Win Vista HP SP2 32 Bit (Wife)

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