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ISO & Standards

Management
Systems with
OpenERP

Maxime Chambreuil
Daniel Reis
July the 3rd, 2013
Speakers


Maxime Chambreuil

OpenERP Practice Leader

Also in charge of Quality, Environment and Security

@ Savoir-faire Linux

ISO 9001 certified since 2009

ISO 14001 certified since 2011
Speakers


Daniel Reis

IT Applications Manager

ISO 9001 certified Internal Auditor since 2004

@ Securitas Portugal
Agenda


Introduction

OpenERP in Action

Measurement & Control

Benefits

Roadmap

Howto
Introduction


Project started in 2011 to centralize data
→ Procedures and Audits in Alfresco
→ Work instructions in MediaWiki
→ Actions in Request Tracker (RT)
→ Nonconformities in one home-made application
→ KPI in SpagoBI

Provide applications to support activities of your management system

Multi-system

Multi-standard

Multi-company
OpenERP in Action
OpenERP in Action
OpenERP in Action
OpenERP in Action
OpenERP in Action
OpenERP in Action
OpenERP in Action
Measurement


Satisfaction survey
→ Make your own customer satisfaction survey
→ Expose it on your website

Key Performance Indicators
→ Run SQL queries on OpenERP or external databases
→ Run Python code
→ Dynamic thresholds
→ Keep history of KPI values with result
Control


Audits
→ Schedule your audit calendar
→ Assign auditors
→ Prepare your verification list
→ Generate your audit report

Top management reviews
→ Schedule your review calendar
→ Collect your input data : satisfaction survey answers, KPI values, policies,
NC
→ Discuss any item and log your decision
→ Relate with NC or actions
→ Generate the review report
Customer benefits


One single solution integrated with OpenERP

Easy to relate with current documents, records, workflow and permissions.

Productivity increase by having the management system data closer to the
operation data
→ No data to synchronize or push to a DW
→ Real-time KPI

Same interface, same userfriendliness, no additional training

Easier to maintain
→ One single application to upgrade
→ Fewer integration with third-parties

Lower TCO than competition
Partner benefits


Can be proposed to any customer

Easy to install and deploy

Requires very few development

One extra phase to your deployment project with data
migration and functional training

Stronger relationship with your customer

Increase the functional scope

Additional revenues
Functional roadmap


PCI-DSS

ISO 27001

Equipment management

Skills and Internal Training
Technical Roadmap


For Manuals, Procedures, etc.

document_page_approval

Display latest approved revision

Provide a workflow to edit, review, approve and reject revision

Todo : Testing and feedbacks

For KPI

web_color

Provide a widget to display a color

Todo : Add a widget to select a color

web_bullet

Todo : Add a widget to display a KPI

web_speedometer

Todo : Add a speedometer graph
How to implement


Contact me :

Maxime Chambreuil

contact@savoirfairelinux.com

+1 (514) 276-5468 #1

http://www.savoirfairelinux.com
How to contribute

http://launchpad.net/openerp-mgmtsystem/

Report bugs

Propose new features using blueprints

Translate

Join the team
Thank you very much
for your attention

Any questions ?
http://us.pycon.org/2014/