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With few exceptions, most employee behavior takes place in groups or teams.

Firefighters work together when


fighting fires, managers make decisions in committee meetings, and bank tellers work together to deal with customers.
Because employees tend to work in groups or teams, it is important for a manager or a leader to understand group
dynamics. This understanding is especially important in light of the increasing use of teams by organizations (Lawler, ).

Meaning kung bakit sasama samang nag wowork ang group or teams

Defi nition of a Group In reviewing the books written on group dynamics, it quickly becomes clear that there is no
agreed-upon definition of a group. Some experts use a general definition that basically defines a group as two or more
people who perceive themselves as a group and interact in some way. Other definitions require that a group must involve
some degree of structure and permanency. I prefer the definition used by Gordon ( ), who believes that for a collection
of people to be called a group, the following four criteria must be met: (a) The members of the group must see themselves
as a unit; (b) the group must provide rewards to its members; (c) anything that happens to one member of the group
affects every other member; and (d) the members of the group must share a common goal.

To be considered a group, these two or more people must also see themselves as a unit. Thus, three individuals
walking down the sidewalk would be considered a group only if they knew one another and were together. Eight separate
customers shopping at a store would not be considered a group.