A Es ry i) © Ey F a e-commerce CZTETTIE I © Complete the text with the best word. Online shopping expected to keep growing In its first annoal report, published today, the Interactive “Media Retail Group sai it expected 4m more Britons to shop .. alin... 24mm, more than half the UK's adult population The latest figures undedine the sharp... internet shopping in the decade since the laut ‘Navigator, the frst widely available internet ‘in 1994. While internet shopping ........... £300m of retail sales in 1999, by 2004 consumers were spending £14.Sbn online, aooording 10 IMRG. “For a sector to hae grown from scratch in 10 yeas wit very itd investment suggests thatthe interne’ time has ‘come,’ said James Roper, IMRG chief executive. “Internet shopping is easier, more convenient and offers bigger ....ss-eeee and alt of the major reilers are "this year, taking the total shoppers to th having to get to grips with it because consumers ae dragging them into the space.” ‘Tae larger retailing groups ~ Argos, Dixons, Tesco and Boots are. . Smoney on developing their ‘ngmne offering, but many retail chins are not investing in ‘nlie shoppin, which i turns allowing new entrants to BAIN 3. seesene i the market. Buti site of the neglect rom retail chins, the growing ‘popularity of online shopping looks st to continue as more people gain othe internet st year showed that more than $6 per ‘ent of homes had internet acces, witha hitd of those having a broadband , The... Not mobile commerce technology could also mean that people ‘ill beable to shop online from their mobile phones, FINANCIAL TIMES 4 a) Internet, computer ¢) ontine d) digital 2 adexplosion —_b) boost 9) boom d) growth 3 a) browser b) mouse ©) catalogue d) provider 4 a)accounted —b)amounted —_¢) totalled d) added 5 a)sorts b) goods ©) ranges d) kinds 6 a)investing bb) spending) paying 4) lending 7 a)start-up b)segment —_¢) gap ) foothold 8 a)connection —_b) access ©) opening d) provider 9 a}Figures b) Digits ©) Numbers d) Percentages 40 a) screen b) connection —¢) link d) disk 34 a)expanding —_b) raise © future d) emergence CETTE a} © Use the clues on page 29 to complete the e-crossword. z z7 e-commerce | ‘Across 4 Safebiz.com is a very successful site which gets over 2,000 see Per day. (4) 4 An even more popular ........... visitors a week. (4) 6 The equivalent of paper junk maitis called ......... a) 7 The Internet still means fun to a lot of people, but on the other hand it often means hard to business people. (4) 8 Businesses which ..... . to seize the opportunities offered by e-commerce might not be able to survive. (4) 9 Ordering........... dramatically reduces the cost of a transaction. (6) 410 The registered title used by an Intemet site isits ........ name. (6) . Is Interbiz.com, almost 20,000 Down 2 Ifyou want your website to get a lot of register it with all the major search engines. (7) 3 IF you save information from the Internet into one of your computer files, we say that you.. . the information. (8) 4 e-commerce means buyers with computers can now ..., global network of approved suppliers linked over the Net. (4) 5 Many e-mail programmes ., files before sending them in order to make transmission easier and quicker. (6) 6A... .. engine is a program that seeks out, visits and indexes websites. (6) ERG |) Rewrite the following as conditional sentences. Conditions 4 Fortunately expense reports are filed via the intranet, so they can be pz within 48 hours. expense reports ilde't be paid. Within 48 hour . eeseee 2 They promoted thelr website ‘through TV ads, so they soon got over 2,000 hits a day. Ifthey...... +make sure you 3. They never listened to their customers’ comments and suggestions, so they weren't able to improve their online services, Ifthey... 4 We have a competitive market for Internet access because our telecommunications environment has been deregulated. four telecommunications environment 5 We invested so much in e-commerce development that our total online sales increased tenfold over a year. Itwe 6 Unfortunately we didn't understand the potential impact of e+ purchasing early enough, so we are lagging behind our competitors. lfwe, Eto}Language work mmerce © Complete these sentences with the most approps from the box. however much nomatter otherwise ~wnlese whatever _ whether or not 4 There will continue to be little trust between business partners on the web eS. a system for online guarantees is set up. ++. how hard we work, we'll fal if we don't adopt the new 2 technology. 3 Start-ups have to deliver on their promises, . long-term future for them. . you see the web as a real world-wide opportunity, both your customers and competitors wll soon be equally global. . the future holds, let’s go digital and be on the winning side. you work on your web site design, remember that having ig business offer is the most important success factor. there is no 4 @ Match these sentence halves. Linki 1 Wewill be able to compete in a). provided that you have a guarantee " id ng the new global marketplace they are available ‘on site’ Hdeas | 2 e-commerce is unlikely to ) so long as more companies in EU take off countries embrace technology. 3 Itis allright to order goods 10. unless there is a system for building online, confidence between business Tip 4 Many more businesses will partners on the web. get online 4) if Alfitel continues to lead the way in a Easel 5 Europe will not lag behind wireless telephony. oe va a ah is x the progress made in the US -e) only if we seize the opportunities mapas ore ef mstatamerce oF access iw thet that new technologies present. Internet on mobile handsets, _—_f)_ providing access costs are brought may take offin tay first down, Complaints and @ Complete this e-mail suggestions an appropriate form of the verbs from the box. accept arrive cause complain: guarantee happen look _ promise From: — pharmaco@mail.matav.hu To: i @ bu Subject: Order No RS/050A Dear Mee Nae Trisisto....COMPIAIN...." about the late delvery of ou order for 15 offce ds Wich nn today. twelve days |nerthon you We cannot “the: possiblity of such a delay ~ S again 25 ith .ssensne Susalotof inconvenience. you cart "fim devery dates mn aad wel have to "or another supplier Yours sincerely, Efenkov Pharraco Int 30)