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Electronic business, commonly referred to as "eBusiness" or "e-business", may be defined as

the application of information and communication technologies (ICT) in support of all the
activities of business. Commerce constitutes the exchange of products and services between
businesses, groups and individuals and can be seen as one of the essential activities of any
business. Electronic commerce focuses on the use of ICT to enable the external activities and
relationships of the business with individuals, groups and other businesses [1].

Louis Gerstner, the former CEO of IBM, in his book, Who Says Elephants Can't Dance?
attributes the term "e-Business" to IBM's marketing and Internet teams in 1996.

Electronic business methods enable companies to link their internal and external data processing
systems more efficiently and flexibly, to work more closely with suppliers and partners, and to
better satisfy the needs and expectations of their customers.

In practice, e-business is more than just e-commerce. While e-business refers to more strategic
focus with an emphasis on the functions that occur using electronic capabilities, e-commerce is a
subset of an overall e-business strategy. E-commerce seeks to add revenue streams using the
World Wide Web or the Internet to build and enhance relationships with clients and partners and
to improve efficiency using the Empty Vessel strategy. Often, e-commerce involves the
application of knowledge management systems.

E-business involves business processes spanning the entire value chain: electronic purchasing
and supply chain management, processing orders electronically, handling customer service, and
cooperating with business partners. Special technical standards for e-business facilitate the
exchange of data between companies. E-business software solutions allow the integration of intra
and inter firm business processes. E-business can be conducted using the Web, the Internet,
intranets, extranets, or some combination of these.

Basically, electronic commerce (EC) is the process of buying, transferring, or exchanging


products, services, and/or information via computer networks, including the internet. EC can also
be benifited from many perspective including business process, service, learning, collaborative,
community. EC is often confused with e-business.

Contents
[hide]

 1 Subsets
 2 Models
o 2.1 Classification by provider and consumer
 3 See also
 4 References

[edit] Subsets
Applications can be divided into three categories:

1. Internal business systems:


o customer relationship management
o enterprise resource planning
o document management systems
o human resources management
2. Enterprise communication and collaboration:
o VoIP
o content management system
o e-mail
o voice mail
o Web conferencing
o Digital work flows (or business process management)
3. electronic commerce - business-to-business electronic commerce (B2B) or business-to-
consumer electronic commerce (B2C):
o internet shop
o supply chain management
o online marketing
o offline marketing

[edit] Models
When organizations go online, they have to decide which e-business models best suit their goals.
[2]
A business model is defined as the organization of product, service and information flows, and
the source of revenues and benefits for suppliers and customers. The concept of e-business
model is the same but used in the online presence. The following is a list of the currently most
adopted e-business models such as:

 E-shops
 E-commerce
 E-procurement
 E-malls
 E-auctions
 Virtual Communities
 Collaboration Platforms
 Third-party Marketplaces
 Value-chain Integrators
 Value-chain Service Providers
 Information Brokerage
 Telecommunication
 Customer relationship

[edit] Classification by provider and consumer


Roughly dividing the world into providers/producers and consumers/clients one can classify e-
businesses into the following categories:

 business-to-business (B2B)
 business-to-consumer (B2C)
 business-to-employee (B2E)
 business-to-government (B2G)
 government-to-business (G2B)
 government-to-government (G2G)
 government-to-citizen (G2C)
 consumer-to-consumer (C2C)
 consumer-to-business (C2B)

It is notable that there are comparably less connections pointing "upwards" than "downwards"
(few employee/consumer/citizen-to-X models).

[edit] See also

This article does not cite any references or sources.


Please help improve this article by adding citations to reliable sources. Unsourced material may be
challenged and removed. (October 2009)

An Enterprise Information System is generally any kind of computing system that is of


"enterprise class". This means typically offering high quality of service, dealing with large
volumes of data and capable of supporting some large organization ("an enterprise").

Enterprise Information Systems provide a technology platform that enables organizations to


integrate and coordinate their business processes. They provide a single system that is central to
the organization and ensure that information can be shared across all functional levels and
management hierarchies. Enterprise systems are invaluable in eliminating the problem of
information fragmentation caused by multiple information systems in an organization, by
creating a standard data structure.

A typical Enterprise Information System would be housed in one or more Data centers , run
Enterprise software, and could include applications that typically cross organizational borders
such as Content management systems.

The word enterprise can have various connotations. Frequently the term is used only to refer to
very large organizations. However, the term may be used to mean virtually anything, by virtue of
it having become the latest corporate-speak buzzword. (See Criticisms of Enterprise software)
[edit] See also
This article does not cite any references or sources.
Please help improve this article by adding citations to reliable sources. Unsourced material may be
challenged and removed. (October 2009)

An Enterprise Information System is generally any kind of computing system that is of


"enterprise class". This means typically offering high quality of service, dealing with large
volumes of data and capable of supporting some large organization ("an enterprise").

Enterprise Information Systems provide a technology platform that enables organizations to


integrate and coordinate their business processes. They provide a single system that is central to
the organization and ensure that information can be shared across all functional levels and
management hierarchies. Enterprise systems are invaluable in eliminating the problem of
information fragmentation caused by multiple information systems in an organization, by
creating a standard data structure.

A typical Enterprise Information System would be housed in one or more Data centers , run
Enterprise software, and could include applications that typically cross organizational borders
such as Content management systems.

The word enterprise can have various connotations. Frequently the term is used only to refer to
very large organizations. However, the term may be used to mean virtually anything, by virtue of
it having become the latest corporate-speak buzzword. (See Criticisms of Enterprise software)

[edit] See also


This article does not cite any references or sources.
Please help improve this article by adding citations to reliable sources. Unsourced material may be
challenged and removed. (October 2009)

An Enterprise Information System is generally any kind of computing system that is of


"enterprise class". This means typically offering high quality of service, dealing with large
volumes of data and capable of supporting some large organization ("an enterprise").

Enterprise Information Systems provide a technology platform that enables organizations to


integrate and coordinate their business processes. They provide a single system that is central to
the organization and ensure that information can be shared across all functional levels and
management hierarchies. Enterprise systems are invaluable in eliminating the problem of
information fragmentation caused by multiple information systems in an organization, by
creating a standard data structure.

A typical Enterprise Information System would be housed in one or more Data centers , run
Enterprise software, and could include applications that typically cross organizational borders
such as Content management systems.
The word enterprise can have various connotations. Frequently the term is used only to refer to
very large organizations. However, the term may be used to mean virtually anything, by virtue of
it having become the latest corporate-speak buzzword. (See Criticisms of Enterprise software)

[edit] See also


This article does not cite any references or sources.
Please help improve this article by adding citations to reliable sources. Unsourced material may be
challenged and removed. (October 2009)

An Enterprise Information System is generally any kind of computing system that is of


"enterprise class". This means typically offering high quality of service, dealing with large
volumes of data and capable of supporting some large organization ("an enterprise").

Enterprise Information Systems provide a technology platform that enables organizations to


integrate and coordinate their business processes. They provide a single system that is central to
the organization and ensure that information can be shared across all functional levels and
management hierarchies. Enterprise systems are invaluable in eliminating the problem of
information fragmentation caused by multiple information systems in an organization, by
creating a standard data structure.

A typical Enterprise Information System would be housed in one or more Data centers , run
Enterprise software, and could include applications that typically cross organizational borders
such as Content management systems.

The word enterprise can have various connotations. Frequently the term is used only to refer to
very large organizations. However, the term may be used to mean virtually anything, by virtue of
it having become the latest corporate-speak buzzword. (See Criticisms of Enterprise software)

[edit] See also


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