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Reaching the ultimate goal of operating your facilities cost efficiently and sustainably while ensuring maximum comfort for its occupants
Kuala Lumpur, Malaysia 29th & 30th November 2010
“Buildings should serve people, not the other way around”
Buildings and premises are a valuable asset to the owners, managing your assets well will not only give you the prestige but it will continuously increase the net asset value of your property and also enable you to run it cost efficiently without compromising on comfort
Your distinguished chairperson:
Ian Broadbent BIFM (Qual) MBIFM Director of Group Property Services Hallmark Cards (UK) Current Chairman of the British Institute of Facilities Management Ian Broadbent was crowned BIFM facilities manager of the year in 2006 for his work at Hallmark Cards; Ian was Hallmark's first ever facilities manager, his career at Hallmark is an exemplar to all in facilities management. He has responsibility for over 200 Hallmark sites. He has a pragmatic leadership style and was one of the first of his profession to gain the BIFM Qualification. Prior to working with Hallmark, Ian worked with the Central Office of Information and Gillette UK.
Offering industry insights and case-study presentations from our eminent panel of speakers
Juergen E. Seidel Group Director of Property Maintenance, Engineer & Innovation Six Senses Resorts and Spas (Thailand) Edgar Toral Hernandez Director Facilities & Business Development Sime Darby Healthcare (Malaysia) Deric Probst-Wallace President Elect International Facilities Management Association Hong Kong Chapter (IFMA) Sanjay Kaparaju General Manager - Facilities & Admin GMR-Hyderabad International Airport Ltd (India) James Au Cluster Director of Engineering Renaissance Hotel (Malaysia)
Attend this informative event and gain practical insights into:
• Gaining from savings through implementation of effective energy management systems • Retrofitting existing buildings at low-cost or no-cost to for greater energy efficiency • Maximising resources with the integration of high tech systems in your buildings • Reducing operating costs while offering a higher level of facilities management services to your clients • Calculating the profits gained by outsourcing your facilities management to IFM providers • Revolutionising your facilities management with the latest technologies for improved building systems integration
Nazali Noor Senior Lecturer Liverpool John Moores University Nazali was also the former Secretary General for Malaysian Association of Facilities Management (MAFM) Philip Lo Fellow, IFMA Hon. Fellow The Hong Kong Institute of Facility Management (HKIFM) CEO Lexco Limited Hong Kong Philip was the founding president of the Hong Kong IFMA Chapter and is a pioneer in the development & implementation of FM Technologies in Asia Matthias Gelber Member Board International Network of Environment Management He is also the Director of Maleki GmbH and Member for Green Building Council and International Initiative for a Sustainable Built Environment, Voted and winner of “The Greenest Person on the Planet 2008” Shahrizal Idris Director of Operations Global Facilities Management Gregers Reiman Senior Engineer IEN Consultants Sdn. Bhd. Past and on-going projects: Zero Energy Office (ZEO), Low Energy Office (LEO), Sime Darby HQ and Public Mutual HQ (both targeting LEED Gold), ST "Diamond" Building (targeting Green Mark Platinum), Asian Development Bank (Daylight Retrofit) Richard Mehrer Former VP IT Facilities Ferrari World Abu Dhabi
*Early Bird & Group Discounts Ask about our savings
Tim Bushell Director of Engineering Atlantis the Palm, Jumeirah
Monday 29th November 2010
0830 0900 Registration and morning coffee Opening and welcome remarks from the Chairperson Ian Broadbent BIFM (Qual) MBIFM Director of Group Property Services Hallmark Cards (UK) Current Chairman of the British Institute of Facilities Management Session One – Expert Advice Utilising Facilities Management audits to identify the satisfaction level of your organisation’s top management and clients Documenting the FM team contribution and improving their services via the FM audit Going through the process of carrying out the FM audit: Self audit or 3rd party? Comparing your organisation’s FM resources to internal expectations and external benchmarks Having a better understanding of your operations and enabling FM managers to develop a holistic view of facilities and strategies for continuous improvements with FM audits Nazali Noor Senior Lecturer Liverpool John Moores University Nazali was also the former Secretary General for Malaysian Association of Facilities Management (MAFM) Morning refreshments & networking break Session Two – Case Study Optimising on audit based energy management for increased energy efficiency of your facilities Taking the first step to reduce energy consumption by carrying out energy audits for your facilities Strategies in executing a good energy audit to ensure that the audit is useful in pinpointing energy leaks Developing cost-effective efficiency improvements by deciphering the results of the energy audits Identifying the various energy conservation measures (ECMs) for your facility James Au Cluster Director of Engineering Renaissance Hotel 1430 Session Five – Case Study Optimal outsourcing of 3rd party IFM contracts to increase your Facility’s FM while being cost efficient Exploring SLAs and contracts for FM outsourcing for a win-win situation Venturing into contract performance as a benchmark for FM vendors Establishing KPIs and CPIs for continuous improvement and as a measure to which services must be delivered Incorporating flexibility clauses in the contract for future changes in management strategy Multiple contract management for FM vendors Edgar Toral Hernandez Director Facilities & Business Development Sime Darby Healthcare Session Six – Expert Advice Increasing your building’s life cycle performance though retrofitting efforts Extending a building’s life cycle through low cost retro fitting improvements Greening existing buildings via retrofitting Diagnosing and monitoring current building systems to asses performance Designing a retrofitting plan based on diagnostic test results and taking the first steps to achieving it Gregers Reimann Associate Director, Engineer IEN Consultants Sdn. Bhd. Past and on-going projects: Zero Energy Office (ZEO), Low Energy Office (LEO),Sime Darby HQ and Public Mutual HQ (both targeting LEED Gold), ST "Diamond"Building (targeting Green Mark Platinum), Asian Development Bank (DaylightRetrofit), Contributor to Malaysian Green Building Index, Online Energy Monitoring Benchmarking of Buildings and more Afternoon refreshments & networking break Session Seven – Extended Session Facilities management innovations and transformations: Not just looking at technical competences but on skilful procurement and effective management of business resources (people, property and technology) Promoting the broadening acceptance of facilities management as a profession Evolving from new enabling processes, enhanced capabilities and new relationships Analysing growing need of environmental sustainability and social transformation in lifestyles and work Embedding FM as part of an overall business planning process Moving beyond just efficiency savings and realising organisational effectiveness through opitimised facilties management. Keeping up with the latest technological advancements and assessing the impact on working practives Ian Broadbent BIFM (Qual) MBIFM Director of Group Property Services Hallmark Cards (UK) Current Chairman of the British Institute of Facilities Management Ian Broadbent was crowned BIFM facilities manager of the year in 2006 for his work at Hallmark Cards; Ian was Hallmark's first ever facilities manager, his career at Hallmark is an exemplar to all in facilities management. Within a very short period he gained responsibility for all UK properties, health & safety, procurement, risk management and training within his growing department. Ian managed an inhouse team of 52 people and an out-sourced team of 60; he has responsibility for over 200 Hallmark sites. He has a pragmatic leadership style and was one of the first of his profession to gain the BIFM Qualification. Prior to working with Hallmark, Ian worked with the Central Office of Information and Gillette UK. Closing remarks from the Chairperson and end of day one
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Session Three – Case Study Looking at low-cost or no-cost energy savings as a way to improve energy efficiency and saving cost • Establishing the building’s equipment either cooling, lighting or other equipment systems that needs replacement • Developing your facility’s equipment efficiency standards at levels that are cost-effective and technically achievable • Analysing and studying current energy supply to measure the amount of wastage Tim Bushell Director of Engineering Atlantis the Palm, Jumeirah Networking luncheon Session Four – Expert Advice Balancing the scale of FM outsourcing: Weaving in the best FM outsourcing option with your organisational strategy Listening out for the call: Pin-pointing the value drivers that push you towards outsourcing your FM Considering the various FM outsourcing models & methods available and selecting the right partner Leveraging from the benefits of FM outsourcing in terms of cost, coverage and efficiency Insuring your FM portfolio by transferring a selective portion of your FM risk to vendors Deric Probst-Wallace President Elect International Facilities Management Association Hong Kong Chapter (IFMA)
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Tuesday 30th November 2010
0830 0900 0915 Morning coffee Opening & welcome remarks from the Chairperson Session One – Case Study Prescribing Preventive Maintenance (PM) monitoring for your building to optimise efficiency and prevent costly failures Calculating the impact of carrying out a good PM programme to your bottom line to identify the benefits in the long run Correlating the PM activity of your organization to total maintenance costs and affirming weather your PM activity is at the right level Adopting best practices in PM of building facilities Benefitting from monitoring systems to ensure that your PM programme is carried out efficiently Richard Mehrer Former VP IT Facilities Ferrari World Abu Dhabi 1515 1000 Session Two – Expert Advice Sharpening your profitability strategies by incorporating the “green community” concept within your existing or future facility: Sustainability at its best! Accounting for the people factor by constructing a solid base strategy to get everyone actively on board Designing integrating strategies to get the “green community” concept up and running in new and existing buildings Utilising FM as a leverage to drive profitability through effective green branding Stepping into the game: Knowing your role and what you can do to get your “green community” moving in the right direction Matthias Gelber Member Board International Network of Environment Management He is also the Director of Maleki GmbH and Member for Green Building Council and International Initiative for a Sustainable Built Environment, Voted and winner of “The Greenest Person on the Planet 2008 Morning refreshments and networking break 1630 1115 Session Three – Case Study Tackling commitments to reducing the carbon footprint and to lower cost Applying efficiencies, conservation methods and technology that will reduce operational expenses, negative impacts and costs and to lower the 'carbon footprint' Taking a look at waste, material and usage of natural resources. Implementing programme for efficiencies in energy, light and HVAC (Heating Ventilation Air Conditioning ) to optimise carbon footprint reduction Offering value for money as well as a cleaner environment Juergen E. Seidel Group Director of Property Maintenance, Engineer & Innovation Six Senses Resorts and Spas 1545 1415
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Session Five – Panel Discussion Considering facilities management as not just a cost center and analysing its potential to impact a company’s profitability Moderated by: Ian Broadbent BIFM (Qual) MBIFM Director of Group Property Services Hallmark Card(UK) Current Chairman of the British Institute of Facilities Management Panelist: Edgar Toral Hernandez Director Facilities & Business Development Sime Darby Healthcare Sanjay Kaparaju General Manager - Facilities & Admin GMR-Hyderabad International Airport Ltd (India) Tim Bushell Director of Engineering Atlantis the Palm, Jumeirah Afternoon refreshments & networking break Session Six – Expert Advice Adopting Building Information Modelling (BIM) in FM to drive growth in building technologies Learning about the latest development in FM technology integrating with BIM technology Understanding the benefits of integrating BIM with FM – risk management, materials management, portfolio management, optimisation of building performance, etc Bridging the data gap with BIM – ensuring the continuity in the flow of information from the design and construction of the building to its occupiers and operators Maximising the flexibility of BIM to cope with business specific data and requirements Case study: Incorporating BIM in facilities management – Science Park, Hong Kong exemplar project Philip Lo IFMA Hon. Fellow The Hong Kong Institute of Facility Management (HKIFM) Closing remarks from the Chairperson and end of conference
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Why you cannot miss this event
Great facilities management has been identified as one of the value drivers of a particular asset or property. It also contributes to the additional income for owners, investors and businesses in the surrounding areas. Today’s facilities managers have cost as one of their top priority due to the economic uncertainty alongside providing maximum comfort for the building’s clients and maintaining the facility at optimum operational condition. The sustainability and greening of a building has also been identified as a facilities manager’s KPI. These are among the challenges that facilities management professionals have to deal with in today’s world. Attend this event featuring expert presentations and case studies from some of the region’s morst successful facilities management professionals to gain insights on running your building at the outmost optimum levels while enhancing your own facilities management knowledge and up lifting your building’s image for an increase net asset value.
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Session Four – Expert Advice Energy sub-metering for buildings to control energy consumption and reduce cost • Submetering and the role it plays as a cost-effective insight into energy information • Understanding the energy consumption profile of your building for energy saving plans, precise energy balance, equipment monitoring and predictive maintenance • Translating energy sub-metering data to allows considerable cost reduction by controlling energy consumption and maximal demand Shahrizal Idris Director of Operations Global Facilities Management Networking luncheon
Who should attend
CEOs, Presidents, Vice Presidents, Directors, General Managers, Managers, Engineers, Head of Departments: • Facilities • Property Development • Real Estate • Asset Management • Operations • Building Management / Building Maintenance • Project Development & Services • Environment & Energy • Architecture & Design • Construction • Safety & Health • Surveying & Evaluation From • Commercial and public buildings • Medical centres / hospitals • Banking & Finance • Universities • Manufacturers • Shopping malls • Hotels & Resorts • Telecommunications • Airports • Government / Councils or Municipalities
marcus evans would like to thank everyone who has helped with the research and organisation of this event, particularly the speakers and their staff for their support and commitment.
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New Age Facilities Management
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