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Coinciding with the concept of Islam as "Addeen" religion for the world and the hereafter, each of worship difardhukan by Allah to benefit the world and the hereafter. The faith pilgrimage, the Muslims encouraged to collect money to enable them to afford to meet expenses in the Holy Land. In order to avoid elements of riba 'is illegal in the Islamic side, many traditional methods adopted to save money. There is also a selling culture and heritage property to make up the expense to the Holy Land, which eventually lead to economic pressure on myself and family, current and returning them of pilgrimage. This practice is also indirectly damage the structure of the rural economy and threaten economic growth. To further enhance the services and facilities to prospective pilgrims, in 1969 the corporation merged with the Office of Pilgrims Affairs operation in Penang, and thus was born the Managing Board and Tabung Haji or simply Tabung Haji, which is established under the 8 , the Managing Board and Tabung Haji in 1969 with the aim to: ◊ To enable Muslims to save gradually to meet the expenditure pilgrimage, or other benefit expenses ◊ Allows Muslims through their savings to take part more effectively in the field of investment by way of that on the side of Islam ◊ To provide protection, control and welfare of the pilgrims who perform the grimace to various facilities and services.
Based on the goals that Tabung Haji has set the goal of providing good service, perfect and very satisfying to Malaysian pilgrims in the business of pilgrimage, giving the maximum profit to the depositors of their savings.
This fact is clearly shows that the Provident Fund was established not only to manage the departure of pilgrims to the Holy Land, but it also serves as an alternative body to the Muslims in Malaysia to save money while investing in clean and in accordance with Islamic principles. As a body corporate nature Tabung Haji is very sensitive to developments and changes that swept the world in the 90s era. To ensure the sustainability of competitiveness in the era of globalization, a study was made in 1995 to expand the scope and role of Tabung Haji. Therefore, on 1 June 1995 a new act of the Pilgrims Fund Act 535, Act, 1995 enacted the act to abolish the old and the name of the Managing Board of Tabung Haji and Lembaga Tabung Haji is replaced by the August 28, 1997, and coincided with the introduction of the letters TH stands for substituting the name of Tabung Haji.
Pillars of the nation's Economic Success: Famous pilgrimage management
To Achieve the vision of TH, WE are committed to: ■ Strengthening the community economy ■ Always actively seeking local and global strategic investments for sustainable growth ■ mobilizing and enriching the depositors' capital ■ To Provide continuing service excellence ■ Facilitate and Improve the business of Pilgrims to the Hajj mabrur ■ Provide a competitive return, halal and toyyiban
We are promised by Allah's permission to: ◊ Helping you get the mabrur pilgrimage with reasonable expenses ◊ Coordinate hajj flights in a timely manner, secure and reliable ◊ Provide a clean and comfortable accommodation in the Holy Land ◊ To maintain your account in a professional and confidential and personal control ◊ Investing investment in the clean, safe and prudent so as to provide returns comparable with the market, while ensuring the sustained growth ◊ Provide friendly service, fast and efficient ◊ Provide accurate, clear and current
Departments and Functions Office of Group Managing Director & Chief Executive Officer | Depositors and Operations Services Department | Department Haji | Department of Investment | Corporate Finance Services | Human Resources | Department of Property Management and Administration | Finance Department | Department of Information Technology TH led by eight departments each have separate functions which are systematically and regularly to ensure effective and efficient service for each customer or member of either party. Office of Group Managing Director & Chief Executive Officer Division of Public Affairs and Corporate Communications Group Planning and implementing the activities of internal and external communication, provide information and image management, and identity TH excellence. Legal Providing advice (advisory), Drafting (drafting), review legal documents (perusal), litigation (litigation), the investigation, preparation and prosecution of cases involving offenses under the Act, 1995 (Prosecution & Enforcement), business -business property (property development), and corporate and company secretarial services. Internal Audit Division Responsible for carrying out activities independently, objectively and provide consultation that is designed to add value and improve the organization's operations. The Division also helped the organization achieve its objectives through a systematic and organized approach to assessing and improving organizational effectiveness in managing risk, control and integrity management. Risk Management Division Depositors and Services Department Operations This department is responsible for managing all depositors withdraw savings and whether the district offices, state and headquarters of TH or agencies appointed by TH , such as the Islamic Bank, National Savings Bank and Post Offices.
The department has and is working to strengthen and consolidate the marketing activities and services for the purpose of increasing the confidence of depositors to the TH. Share of Deposits and Withdrawals Manage control accounts and records of the depositor in a professional and trustworthy, providing satisfactory service to enhance the confidence of all Muslims to continue to save in TH and establish safe systems of services and production in Pakistan and in Saudi Arabia. Branch Operations Division Responsible for managing the administrative branch offices th at state, regional and mini to enhance the quality of services and facilities to depositors. Responsible for ensuring that all depositors' funds were channeled to accounts received by TH through designated banks in the shortest time to maximize the utilization and investment of funds. Customer Service Division Planning and coordinating marketing strategies and activities to be undertaken in the Office of th branch in line with the objectives of the management of TH. Managing questionnaires to get the perspective of depositors and customers of products and services provided by TH. Department of Hajj Vision Mia Haji management. Mission To provide and coordinate all services necessary to enable the Pakistan Muslim pilgrimage proper, safe and cost effective to get the mabrur pilgrimage. Domestic Operations Division Responsible for handling the registration of pilgrims, including pilgrims, the provision of passports, visa allocation and coordination of hajj flights.
Haj Management Responsible for providing infrastructure management and operations of the pilgrimage to improve the quality of services to pilgrims and to control and coordinate the activities of the welfare of pilgrims according to their position as the guest of Allah. Guidance Division Responsible for providing guidance module integrated pilgrimage, issued guidance materials for primary reference Haj pilgrims and develop-pengkursus pengkursus as a counselor and teacher of Religious pilgrims are effective. Hajj Agency Division Overseeing the management of pilgrims licensed under the provisions of section 27-36, the TH 1995 and enforce any violations of these sections and increasing professionalism of management of Haj TH-private as part of its outstanding Malaysian pilgrims. Research and Development Haji Goals Conduct and implement the activities and efforts of research and development to develop a consistent system and methods in the management of the pilgrimage is so important for management to determine the pilgrimage in TH is constantly evolving and improving in order to improve services to prospective pilgrims, and also pilgrims both in the country or even in the Holy Land, let alone the environment and operating conditions in the holy land which sometimes changes. Haj management development must be constantly enhanced to achieve the expectations and requirements of prospective pilgrims and pilgrims in line with changing tastes and requirements of future generations. Research and development activities are also aimed at pilgrims mamaksimakan cost-effective so they can be reduced pilgrimage. Activities ◊ Implement programs and research and development of the pilgrimage (Hajj R & D) ◊ To review and update work processes in the Department of Hajj and work relevant documentation; ◊ Strengthening search and data collection management and operation of pilgrims from various
resources to reflect the status and performance of a program and activities; ◊ Team Leading Mover (PPU) ISO 9001:2000 Quality Management System Services Pilgrimage; ◊ Coordinating and monitoring the progress of Work Teams (Quality Improvement Team); ◊ Implement an annual program and planning activities, short and long term penyelarasanya at the Department, and TH. ◊ coordinate efforts toward the establishment of the Academy of Hajj as a Centre of Excellence for Pilgrimage Management and Coordinate progress of Reform Initiatives in the GLC and the Public Sector of the Department of Hajj. ▲ Haji Consulate Responsible for establishing and maintaining good relations between the TH with the authorities in Saudi Arabia in connection with the pilgrimage, managing residential rental buildings for pilgrims, who are determined to manage the purchase of supplies for the delegation of Pakistan for Hajj pilgrims, Umrah pilgrims and ensure that children under the auspices of the TH received the promised services. Investment Department This department is responsible for all business sectors, investment in Shariahapproved purpose of providing competitive returns. The main focus of this is provided by the department, including measures to diversify and strengthen its investment activities to increase profitability and working towards the community fund pengembelingan while increasing the production of goods and facilities that can be used by the public. Emphasis will be made to companies that have a viable and efficient management. The Department strives to identify the industry sectors with high potential for developing as well as to ensure the success of its investments. ▲ Corporate Finance Services Corporate Finance Services Department is responsible for strengthening the investment of TH through the evaluation of strategic investment opportunities and properties of a comprehensive monitoring system that is efficient and robust,
conservation and improvement of investment TH corporate governance and regulatory compliance. In addition, NCC also ensure that the restructuring and corporate actions (corporate exercise) any investment in shares and property benefit of TH in order to protect the interests of TH through the organization's strategic planning. Objectives of Corporate Finance Services (CFS) is to strengthen the stock and property investments TH through a comprehensive assessment of strategic opportunities, efficient and robust monitoring systems, rehabilitation and improvement of investment TH and regulatory corporate governance best addition, the CFS department is also responsible for ensuring that restructuring and corporate actions on stock investments and property used in the interests of TH. Department of Human Resources "Every member of the Main Construction is LTH" Vision of the Human Resources Department is to become a strategic partner in developing a total capacity of the organization, to support the needs and objectives. The mission of this department is to develop a team of competent, confident, and capable of improving the productivity and effectiveness in the community, TH, in addition to promoting an atmosphere of competitive work culture. It is the intention of the Department of Human Resources to create and promote a work environment that is healthy and productive, in line with the organization. In support of the organization establish and enhance the productive capacity of the workforce, it was the duty of this department to provide guidance, expertise, techniques and policies. This is to ensure the effective management of human resources. Human Resource Planning Responsible for carrying out workforce planning and the appointment of an efficient and effective to ensure "a positive workforce, competitive and have the necessary expertise and dedication in carrying out tasks within the time provided." Human Resource Development & Quality The responsibility for establishing and developing training requirements to improve the motivation, skills and capabilities of the existing workforce. Part of this is a change agent for implementing and ensuring the principles of TQM (Total Quality Management) based Quality Management System to be a work culture to all members of TH.
Member & Industry Relations Division Responsible for ensuring harmonious relations among the members of TH and ensure regulatory and legal compliance organization. This division is responsible for acting as intermediaries between the Management of TH by its members. Overall, the service network was created to support and ensure that the aspirations and objectives can be supported by all levels of the workforce TH. Department of Real Estate Management and Administration The mission of Administration is to try to increase the income of TH through increased rental revenue and the effectiveness of maintenance and management of the properties of TH across the country in a professional manner. In addition, the department is also working towards strengthening the administration and revenue management systems th in ensuring that products and services offered are of quality with a reasonable cost. The Department also works to provide support and cover for the activities of TH in ensuring that the goals TH achieved successfully. Administration and Procurement Division Responsible for providing support services in terms of relationships and deliver management information to all departments at the headquarters and branch offices. Conduct business in an efficient cost-based, effective and profitable TH to achieve the goal of an acquisition, and quality service. Property Management Division Trying to get a halal investment and viable in the property sector. Coordinate the maintenance and rental services using the best technology that can be rented fully leased space to produce maximum returns to the TH.. Department of Finance Function as a body that plans, develops and provides a budget for the organization TH based on the needs of the departments in order to achieve organizational objectives more effectively. In addition, this department plays an important role in getting the maximum return on investment and short term rental of buildings . It is also responsible for managing the financial affairs of TH in line with the standards and sound financial controls.
Background and functions of the Finance Department Finance Department TH addressed as follows: Floor 18, Bangunan Tabung Haji headquarters, 201, Jalan Tun Razak, 50400 Kuala Lumpur. No. Tel: 03-2054 2000 Finance Department is one of eight (8) The department is headed by the Chief Financial Officer (KPKK) and assisted by the Deputy Chief Financial Officer (TKPKK) and three (3) Head of the Division the following: • Investment Services Division • Strategic Financial Management Group • Services The main function of the Finance Department: i. Responsible for administering and managing financial control pursuant to the TH and policies set by the TH. ii. Develop policies and financial regulations for the implementation of effective and efficient systems and procedures which disclose the results of quality work. iii.Melaksanakan financial analysis to assist in making effective financial decisions. iv.Memantau, assess and improve financial operations bersesusaian with the approved financial plan. Finance Department Mission Leading Management, Service and Financial Analysis (PPAK) is a professional, efficient and effective practice through quality service and continuous improvements that meet customer needs and excellence TH focusing on: • PPAK are always quality. • Professionalism of and compliance with standards. • Orientation effective and efficient in the performance of work.
• The creative and innovative for continuous improvement to meet the needs of PPAK TH and customers on an ongoing basis. Finance Department Activity Summary · · · Services Division Services Division of Investment Strategic Financial Management Group
Department of Information Technology ◊ Responsible for providing ICT services to technology-based organization, efficient and effective. ◊ To analyze and study the possibility to improve the processing and management control information at all levels. ◊ Creating an environment of ICT to all levels of management to improve performance and productivity of members. ◊ Expanding and improving the use of ICT in an integrated and on par with the latest external agencies. Operations Division ◊ operating activities Operating Applications, Data Processing and Records Management Depositors / Other Information. ◊ Conduct computer network activity, office automation, such as email / internet and the implementation systems at Headquarters and TH branch, including the Holy Land. ◊ Conducting Business Disaster Recovery Plan (Business Recovery Center (BRC)). Projects & Applications Division ◊ Managing the development and application maintenance activities. ◊ Participate in the implementation of the Project Application System. ◊ Implement improved work Applications