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International Journal of Trend in Scientific Research and Development (IJTSRD)

International Open Access Journal |

ISSN No: 2456 - 6470 | Conference Issue – ICDEBI-2018

Organised By: V. P. Institute of Management Studies & Research, Sangli

Opportunities & Challenges - Digital India

Sunayana Jotiram Jadhav
Assistant Professor, S. P. K. Mahavidyalaya, Sawantwadi,
Sindhudurg, Maharashtra, India

Digital India is the beginning of digital rebellion. It is with high-speed
speed internet networks and improving
a vision which is created by the Government of India digital literacy. The vision of this programme is to
to make sure that government services are made transform India into a digitally empowered society
available to citizens electronically, even in remote and knowledge economy. It is one of the major step
areas, by improving online infrastructure and by by government of India to motivate the citizen of the
increasing Internet connectivity. The programme has country and connect Indian economy to knowledge
one mission and one intention that are to take nation savvy world.
forward digitally and economically. The proposal will
enable people to get engaged in the innovation 2. RESEARCH METHODOLOGY :
process which is needed by the economy to move The paper is based on the secondary data and the
forward. But to implement this is a great challenge. information is retrieved from the internet via journals,
There are many roadblocks in the way of its research papers and expert opinions on the same
successful implementation like digital illiteracy, poor subject matter.
infrastructure, low internet speed, lack of
harmonizationn among various departments, issue 3. OBJECTIVE OF THE PAPER:
pertaining to taxation etc . These challenges need to 1. To study the concept of digital India .
be addressed in order to realize the full potential of 2. To find out the importance of this programme.
this programme. It requires a lot of pains and 3. To find out the challenges faced in
dedication from all departments of government as implementation of this programme.
well as private sector. If implemented properly, it will 4. To find out practical solutions and innovative
open various new opportunities for the citizens of the ideas to accomplish the vision of a digital India-a
country. reality.

KEYWORD: Digital, Infrastructure, Opportunities,  DIGITAL INDIA ‘Digital India’ is a central

Revolution, Roadblocks programme to make India ready for knowledge-
based future Vision Areas of Digital India The
1. INTRODUCTION Digital India programme is centered on three key
The Digital India programme is a flagship programme vision areas:
of the Government of India with a vision to renovate
India into a digitally empower society and knowledge 4. BENEFITS OF DIGITAL INDIA
economy. Digitalization is one of the most elemental PROGRAMME
periods of transformation we have ever witnessed. 1. The digital India task would make all the
Digital India was a flagship programme launched by government services available to people of
the Prime Minister of India Narendra Modi on 1 July country through common service delivery outlets.
2015 – with an objective of connecting rural areas

@ IJTSRD | Available Online @ | Conference Issue: ICDEBI-2018 | Oct 2018 Page: 123
International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470
2456 | IF: 4.101
2. There would be more clearness as all the data 7. IT for Jobs The aim is to train 10 million people
would be made online and would be accessible to in towns and villages for IT sector jobs in five
citizens of the country. years. It also aims to provide education to three
3. E-Governance will help in reducing corruption lakh service delivery agents as part of skill
and getting things done quickly. development to run possible businesses delivering
4. Digital locker facility will help citizen to digitally IT services. It also focuses on training of five lakh
store their important documents like Pan Card, Rural Workforce on Telecom and Telecom
passport, mark sheets etc. connected services and setting up of BPOs in each
5. It will help in decreasing documentation and North-eastern state.
reducing paper work.
6. Digital India mission is away for cashless 1. The Digital India programme, India may have hav an
opportunity to encourage and change the world
7. It can help small businesses. People can use online
yet again.
utensils to expand their business.
2. Positive citizen perception about right of entry to
8. It can play a key role in GDP growth.
government throughout both conservative and
5. PILLARS OF DIGITAL INDIA digital channels tender an outstanding and
Under Digital India programme, key initiatives are in distinguish starting point for governments.
progress, which are as follows 3. Even though h clarity seem to be on the agenda of
1. Broadband Highways The aim is to cover most governments, results are scatter and do not
250000 village Panchayats under National Optical reveal a consistent implementation of this
Fibre Network (NOFN) by December 2016. principle.
Nationwide internet infrastructure (NII) would 4. In a recent survey — 56 percent of respondents
incorporate the network and cloud infrastructure think that digitization of government will generate
in the country to give high speed connectivity and a service gap forr those without Internet access or
cloud stage to various government departments up for citizens who have not yet embrace digital
to the panchayat level. communications.
2. Universal Access to Mobile Connectivity The
plan is to increase network dispersion and to 7. CHALLENGES
provide mobile connectivity to 44000 villages by Few of the challenges are-
2018 with investment of RS 16000. 1. High level of digital illiteracy:
3. Public Internet Access Programme One Cities have adopt digitalization but restricted to
Common Service Centre(CSC) would be provided certain extent. Full fledged digitalization is
to each gram panchayat and 150,000 Post Offices cashless transaction on daily basis, use of internet
are proposed to be converted into multi service services to get government certificates. These
centers. require administration change, Taxation changes
4. E-Governance IT would be used to make the and change in public way of thinking. So its team
delivery of government services more works which include citizen’s accountability and
successfully. There would be incorporation of bear to the new system. There continues to be a
services and platform-UIDAI, Payment Gateway, general not have of awareness in Public Service
Mobile Seva platform, Public redressal etc., Departments of how digital technology changes
through IT. All information would be available in public service design to deliver agile, easy-to-use,
electronic form. consumerized services at lesser cost and in a way,
5. e-Kranti The plan is electronic deliverance of that emulate our daily experience in the private
services to people be it education, health, financial sector.
enclosure or justice. 2. Connectivity to remote areas:
6. Information for is a website It is a huge task to have connectivity with each
launched by the government to make easy a 2-way and every village, town and city. The difficulty of
communication between citizens and the connectivity is a complex issue as every state has
government. It is a medium to exchange thoughts different laws pertaining to its implementation.
or suggestion with government. The citizen would Also it is challenging for the central authorities to
have open right of entry to information throughout make
ake a database where such huge information can
open data platform. be stored.

@ IJTSRD | Available Online @ | Conference Issue: ICDEBI-2018 | Oct 2018 Page: 124
International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470
2456 | IF: 4.101
3. Compatibility with center state databases: SUGGESTIONS
Every state has different internet protocols Few of the suggestions are –
because every state is diversified. Diversified not 1. Digital literacy is first step in empowering
only in the sense of religion but also in language. citizens. People should be familiar with how to
fore software compatibility with the center is protect their online data.
a critical subject. Information shall be saved 2. Digital divide needs to be addressed.
cautiously. 3. PPP models must be explored for sustainable
4. Cyber Crime: growth of digital communications.
There is cyber risk all over the world and digital 4. Private sector should be encouraged for
India will not be any exemption. Hence we have development of last mile infrastructure in rural
to a strong anti cyber crime team whic
which maintain and remote areas. To encourage private sector,
the database and protect it around the clock. there must be favorable taxation policies, quicker
5. Inter Departmental Co ordination: clearance of projects.
Inside the government there are a variety of 5. To improve skill in cyber security, we need to
departments which should be integrated. introduce cyber security course at graduate level
Integration has technical as well as corporate and support international certification bodies to
problem. Corporate in the sense self ego of the introduce various skill based cyber security
officers and staff of our government services are courses.
obstacle in the change. Also the middle man 6. There is need for successful participation of
strategy will be eliminating completely because of various departments and demanding commitment
digital India, hence there will be imminent and hard work. A variety of policies in different
resistance from the working staff. areas should support this objective.
6. Finance: 7. For successful implementation, there must be
Thoughh there are resources with India but there is amendments in a variety of legislations that have
an enormous capital cost which is to be invested for long hindered the growth
gro of technology in
and the fruits of the investment will be expected India.
after few years.
The problem is still on the table and we are Assessing the impact of digitization on societies is
blindly following the digital India.
dia. Net neutrality complex because there are no universal metrics that
is having to and we should make confident that act as a barometer of societal development. Studies
digital India exclusive of net neutrality would be a often tend to look at the level of inequality in a
great blow to entrepreneurs and citizens of India. society but in emerging economies that are in the
8. Changing the mindset: process of uplifting millions from poverty, a complex
This point will come into picture when you have relationship between economic escalation and
allocated the necessary resources and material but dissimilarity remains. Therefore we analyzed societal
when it comes to implementing them, most of impact on two levels: the level of quality of life in a
them will be uncertain to change. People are society and the equality of access to basic services
familiar with years of same of practice that they that a society requires. However, the analysis reveals
are not prepared to change. that in countries with lower levels of economic
9. Exchange of information: development, the impact of digitization is not as
The information stored should uld also be used by marked. The difference appears to be that in fewer
other government offices. For example police, developed economies, factors beyond digitization are
surveillance and other security issues can be easily more significant to quality of life: of primary
set on with digital India but its co ordination is a importance are food; then housing, clothing, water,
massive task. It is not only a technological and energy; followed by health; and finally
difficulty but also deals with the ques question of transportation and communication. As a result, it
privacy and safety. would appear that, as expected, digitization has an
impact on quality of life only when the population has
fulfilled its basic needs.

@ IJTSRD | Available Online @ | Conference Issue: ICDEBI-2018 | Oct 2018 Page: 125
International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470
2456 | IF: 4.101
The final area in which we analyzed the impact of opportunities, jobs and become the biggest business
digitization was government effectiveness. As for the chance of mankind in the next 30 to 40 years. The
analysis reviewed above, we relied on three metrics: momentum that ‘Digital India’ has given to our
the transparency of governmental activities, the technological progress is noteworthy indeed. The
delivery of e-government services,
rvices, and vision of digital India is impressive. It is a enormous
the provisioning of public edu
education a key step towards building a truly empowered nation. If
government service. Our correlational analysis successful, it transforms citizen access to multimedia
demonstrates that greater digitization
ization enables a information, content and services. However the
society to be more transparent, increasing public objective is still far away since most of the nine pillars
contribution and the government’s capability to of digital India mission are facing serious
ser challenges
distribute information in an accessible manner. Digital in implementation. It is imperative that focused
technology gives the population more insight into constant attention must be given to each and every
government policies and function ann insight that pillar so that this programme does not end up in
might, in turn, lead to more energetic political failure. In fact we all should be mentally prepared for
participation and support the development of human the change and be ready to face the challenges in
rights. Additionally, as expected, e-government implementing this policy, only then it would be
services are more useful in a digitized environment. possible to make this vision a reality. We all support
Current research indicates that causalit
causality in this case Digital India but we should be aware of the dangers
acts both ways. Higher digitization contributes to and setbacks, so that we can prepare ourselves for the
more efficient delivery of e-government
government services, forthcoming challenge. We should shoul be mentally
while better e-government services stimulate an prepared for the changes and challenges in
increase in digitization. Finally, digitization implementing the policy, only then it would be
supports better delivery of basic government
overnment services, possible to change it to reality.
such as public education. In general, our investigation
indicates that digitization clearly has a positive impact REFERENCES:
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@ IJTSRD | Available Online @ | Conference Issue: ICDEBI-2018 | Oct 2018 Page: 126