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Format for the CF

Course Duration – 6 months / Duration of each Class – 90 Minutes***.

Language Backup
Month 1

Orion Calltech - Introduction, History, Mission, Co. Segments, R&D,


Day 1 Consultancy, School, Ties, Methodology, Our Centers, Contact us,
Calibration.
Personal Introduction, Passage Reading - Activity Sheet (Four
Day 2 Friends), Vocabulary.
Sentences, Kinds of Sentences, Describe me in 1 min., Vocabulary,
Day 3 Practice PI.
Noun, Kinds of Noun, Passage Reading - Activity Sheet (Faith in
Day 4 God), Vocabulary.

Day 5 Noun (Number), Practice PI, Exercise on Noun, Vocabulary.


Noun (Gender), Gerund, Describe me in 1 min., Passage Reading -
Day 6 Activity Sheet (The Woodman).

Day 7 Pronoun, Describe me in 1 min., Vocabulary, Picture Crossword.


Passage Reading - Activity Sheet (The Chibchas), Kinds of Pronoun
Day 8 & how to recognize them, Exercise on Pronoun, Describe me in 1
min.

Day 9 Exercise on Pronoun, Vocabulary, Adjectives, Describe me in 1 min.


Passage Reading - Activity Sheet (The Sleeping Warrior), Kinds of
Day
Adjectives & how to recognize them, Exercise on Adjectives,
10 Describe me in 1 min.
Practice PI, Vocabulary, Describe the Options, Comparisons of
Day
Adjectives, Formation of Adjectives, Irregular Comparison, Picture
11 Crosswords.
Listening Skill & Classroom Activity - Sound recording from
Day
Newspaper & discussing the headline of that day**, Direction test,
12 Describe the person sitting beside you.
Day Verb, Kinds of Verb, Transitive and Intransitive Verb, Exercise on
13 Verb, Storytelling (The Thirsty Crow).
Day Finite and Infinite Verb, Exercise on Verb, Conversation - Invitation,
14 Meeting, Sharing Information, **.
Day
Calibration by the Faculty.
15
Day Story telling (The Fox and the Grapes), Vocabulary, Revision and
16 test on Verbs.
Day Regular and Irregular Verbs, Revision and test on Verbs, Easy
17 Extempore (Eg: Festivals, Cricket, etc.), Picture Crossword, **.
Day Adverb, Kinds of Adverb, Exercise on Adverbs, Vocabulary,
18 Autobiography telling (Autobiography of a Cricket Player).
Interrogative and Relative Adverbs, Exercise on Adverbs, Easy
Day
Extempore (Eg: Joker, Fast Food, etc.), Exercise on Listening skills
19 on Dialogues.
Autobiography telling (Autobiography of a Coin), Vocabulary,
Day
Advance Extempore (Eg: My Country, My School life, etc.), Exercise
20 on Listening skills on Dialogues.
Easy Extempore (Eg: Chocolate, Soldier, Train, Radio, etc.),
Day
Listening Skills (Play CDs from Chill Zone), Revision and Test on
21 Adjectives.
Day Vocabulary, Advance Extempore (Eg: My Favorite Movie, Load
22 Shedding, etc.), Listening skills (Practice from Activator).
Day
Vocabulary, Personal Interviews, Picture Crosswords.
23
Revision on Noun, Pronoun, Verb, Adjectives, Adverb. Advance
Day
Extempore (Eg: My City, Book Fair, My First day in School/College
24 etc.), Listening skills (Practice from Activator).
Day
Evaluation.
25
Month 2

Day 1 PI Practice, Newspaper Reading, Auxiliary, Vocabulary.


Pronunciation Drill, Newspaper Reading, Auxiliary (be, have),
Day 2
Vocabulary, Extempore (Proverbs).
Modals, Functions of Modals, PI Practice, Vocabulary, Auxiliary,
Day 3
Story Development.
Pronunciation Drill, Newspaper Reading, Vocabulary, Tongue
Day 4
Twisters, Extempore (Proverbs).
Function of Auxiliary, Exercise on Modals, Mock Interviews,
Day 5
Vocabulary, Story Development.
Newspaper Reading, Vocabulary, Extempore (Proverbs),
Day 6
Pronunciation Drill, Tongue Twisters.
Tense, Kind of Tense. Simple past, simple present tense. Practice
Day 7
PI, Vocabulary, Tongue Twisters.
Newspaper Reading, Vocabulary, Extempore (Proverbs),
Day 8
Pronunciation Drill, Story Development.
Simple future tense, Exercise on Tense, Tongue Twisters,
Day 9
Calibration.
Day
Newspaper Reading, Vocabulary, Pronunciation Drill, Role Play.
10
Day Present Continuous and Past Continuous Tense, Vocabulary, Role
11 Play.
Day Practice PI, Newspaper Reading, Vocabulary, Pronunciation Drill,
12 Tongue Twisters.
Day
Future Continuous Tense, Exercise on Tense, Vocabulary, Role Play.
13
Day Conversation (daily routine), Newspaper Reading, Vocabulary,
14 Pronunciation Drill, Tongue Twisters.
Day
Present Perfect Tense, Exercise on Tense, Vocabulary, Role Play.
15
Day Newspaper Reading, Vocabulary, Pronunciation Drill, Tongue
16 Twisters, Story Development.
Day Past Perfect and Future Perfect Tense, Exercise on Tense,
17 Vocabulary, Practice PI.
Day Newspaper Reading, Vocabulary, Practice PI. Calibration by the
18 Faculty.
Day Present Perfect Continuous, Exercise on Tense, Vocabulary, Role
19 Play.
Day
Practice PI, Interview Skills, Knowing BPO/CC, Vocabulary.
20
Day Past Perfect Continuous and Future Perfect Continuous tense,
21 Exercise on Tense, Vocabulary, Practice PI, Role Play.
Day Exercise on Tense, Preposition, Kinds of Preposition, Rules of
22 Preposition Usage, Vocabulary, More about BPO/CC.
Day Interview Skills, Rules of Preposition Usage, Vocabulary,
23 Pronunciation Drill, Tongue Twisters.
Day
More about BPO/CC, Vocabulary, Exercise on Prepositions.
24
Day
Evaluation. Formation of HPB.
25
Month 3

Day 1 Vocabulary, Group Discussion, Appropriate Prepositions.


Newspaper Reading, Pronunciation Drill, Body Language, Advance
Day 2
Extempore (Eg: Dowry System, Population Explosion, etc.).

Day 3 Vocabulary, GD, Appropriate Prepositions.


Advance Extempore with Voice Recording (Eg: Healthy Diet,
Day 4
Globalization, etc.), Tongue Twisters, Vocabulary, **.
Conjunction, Kinds of Conjunction, Coordinating Conjunction,
Day 5
Exercise on Conjunction, Vocabulary, GD.
Advance Extempore with Voice Recording (Eg: Global Warming,
Day 6 Poverty Alleviation, etc.), Mock Interviews, Tips on Body Language,
Vocabulary.
Classification of Subordinating Conjunction, Correlatives, Exercise
Day 7
on Conjunction, GD, Tips on Body Language, Vocabulary.
Day 8 Vocabulary, Pronunciation Drill, Call Simulation, Advance
Extempore with Voice Recording (Eg: Women Liberation, Indian
Cinema, etc.).

Day 9 Calibration by the Faculty.


Day
Vocabulary, Voice Change, Debate.
10
Day
Vocabulary, Pronunciation Drill, Call Simulation, GD.
11
Day More Exercise on Voice Change, PI practice, Vocabulary, Mock
12 Interview.
Day Intonation (Accelerator), Vocabulary, Debate, Advance Extempore
13 with Voice Recording (Eg: Urbanization, Brain Drain, etc.).
Day Use of Passive Voice, Changing the Voice of Verb, Vocabulary,
14 Debate.
Intonation (Accelerator), Vocabulary, Pronunciation Drill, Advance
Day
Extempore with Voice Recording (Eg: Punctuality, Problem of Sum,
15 etc.).
Day
Exercise in Active and Passive Voice, Vocabulary, Interview Skills.
16
Day
Inflection, Vocabulary, Imaginative Topics, Pronunciation Drill.
17
Day
Calibration by the Faculty.
18
Day Vocabulary, Imaginative Topics, Advance Extempore with Voice
19 Recording (Eg: Discipline, Internet, etc.), Exercise on Tense.
Day Accent Neutralization, Vocabulary, Advance Extempore with Voice
20 Recording (Eg: Future of English in India, National Integration, etc.).
Day
Pronunciation Drill, Debate, Interview Skills.
21
Accent Neutralization (Jaw Exercise), Vocabulary, Mock Interview,
Day
Advance Extempore with Voice Recording (Eg: Outsourcing, Wild
22 Life Conservation, etc.).
Day Interview Skills, Accent Neutralization (Alphabet Pronunciation),
23 Newspaper Reading and Voice Recording.
Day GD, Tips on good GD, Small talk, Newspaper Reading and Voice
24 Recording.
Day
Evaluation.
25
Month

Day 1 More tips on good GD, Words often Misused, Vocabulary.


Day 2 Pronunciation Drill, Accent Neutralization (Alphabet Pronunciation),
Voice Recording (Routine), Vocabulary.
-4
Day 3 Discussion Etiquette, GD, Words often Misused, Vocabulary.
Accent Neutralization (American Sounds), Vocabulary, Voice
Day 4
Recording (Festivals).
More tips on good GD, Words often Misused, Vocabulary, Errors in
Day 5
Noun.
Accent Neutralization (American Sounds), Vocabulary, Voice
Day 6
Recording (My Hobbies).
More tips on good GD, Improving Communication Skills,
Day 7
Vocabulary, Errors in Noun, and Errors in Pronoun.
Accent Neutralization (Syllable Stress), Vocabulary, News paper
Day 8
reading with voice recording.
Leadership & Coordinating Skills, Vocabulary, GD, Errors in
Day 9
Pronoun.
Day
Calibration by the Faculty.
10
Day Accent Neutralization (Word Stress), Vocabulary, News paper
11 reading with voice recording.
Day
Vocabulary, GD, Errors in Adjectives.
12
Day Accent Neutralization (Word Stress), Vocabulary, Voice Recording
13 (My Ambition).
Day
Vocabulary, GD, Errors in Verbs.
14
Day Accent Neutralization (Word Stress), Vocabulary, Voice Recording
15 (My Favorites).
Day
Vocabulary, GD, Errors in Verbs.
16
Day
Vocabulary, The rules of Selling, Voice Recording.
17
Day
Vocabulary, Errors in Prepositions, HR Questions.
18
Day
Vocabulary, The rules of Selling, Voice Recording.
19
Day
Calibration by the Faculty.
20
Day
Tense that Confuse, HR Questions, Vocabulary.
21
Day
Vocabulary, Telemarketing, Voice Recording.
22
Day Vocabulary, Tense that Confuse, HR Questions.
23
Day
Vocabulary, Telemarketing, Voice Recording.
24
Day
Evaluation.
25

Voice & Accent


BPO, ITES, outsourcing vs. off shoring. Offshore, near shore &
Day 1
onshore outsourcing
Why outsourcing? Countries with BPOs, More about BPOs, BPO vs.
Day 2
Call Centers.

Day 3 Customer Management & Relationships.

Day 4 Communication with customers

Day 5 Active reading and listening

Day 6 Managing difficult customers

Day 7 Revenue generation, cross-selling skills, interaction and wrap-up

Day 8 CRM software

Day 9 Speech sounds, voiced & unvoiced consonants

Day 10 P, B, T, D, K, G

Day 11 S, SH, Z, ZH

Day 12 V, W, TH

Day 13 Accent neutralization, tongue twisters

Day 14 Jaw/Mouth exercises.

Day 15 Free speech and extempore.

Day 16 Syllable, word & sentence stress.

Day 17 Voice modulation and intonation.


Day 18 Accent training, Voice recording.

Day 19 Accent training, Voice recording.

Day 20 Cultural awareness - United States of America.

Day 21 Cultural awareness - United States of America.

Day 22 HR fundamentals.

Day 23 Interview skills, Voice recording.

Day 24 Interview skills, Voice recording.

Day 25 Mock session, Voice recording.

*** Division (duration) of topics during a Class

I Trainers’ Talking Time 20 Minutes

II Students’ Talking Time 60 Minutes

III Motivational Session 10 Minutes