CVSIT Services (I) Pvt. Ltd. AS IS Business Blueprint Steel Symphony

CVSIT Services (I) Pvt. Ltd.
AS IS Business Blueprint
Steel Symphony
SAP R/3
Logistics Kalmeshwar
ISPAT Group
Sales and Distribution Module 1 of 22

Business Blueprint Version 1.0
/conversion/tmp/scratch/405060603.doc Prepared by
CVSIT Services (I) Pvt. Ltd. AS IS Business Blueprint
Steel Symphony

Scope of this document
 Document the AS-IS processes

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ID Process Name Process Description Comments/Gaps
1. Domestic 1.3 Indent (For CGL Products only): Purpose of indent is

Sales to specify which material to produced and finish as per
specification. Indent is made by logistic when a
requirement comes from customer directly to logistic or
1.1 With
when purchase order comes from customer to CMO,
Indente
hard copy of the P.O. is pass on to logistic (KLM) and
d indent is made by logistic.
Material
Logistics first checks the requirement of the customer with IIL
specs. If the requirement matches with IIL specs, then it is
sent directly to PPIC. If it is not matching, then it asks PPIC
either verbally or in writing to discuss the required specs with
plant and costing . The indent is prepared only after getting a
positive response from Plant and Costing.
The indent is prepared by logistic deptt in legacy.
In the indent customer details, product form, delivery

date, thickness, width, length, quality, quantity , colour
for colour coated etc
INDENT IS FOR TRANSFERRING REQUIREMENT TO PPIC

.
1.1.1a In case of Cold Rolled products, the purchase

order from customer comes to CMO who prepares a
work order for Klm logistics. On the basis of the work
order Klm logistics prepares the order acceptance,

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where price structure and material specification is
copied from the P.O/work order received from CMO.
Now the O.A and work order are sent to Costing
Dept.for verification of positive contribution. In case
contribution is negative the purchase order/work order
is sent back to CMO for approval of Director-in-Charge.
On the basis of the order acceptance, PPIC Deptt.

prepares PPIC memo (this is similar to indent in the
case of CGL).
1.1.1b In case of Colour coated, P.O comes from

customer to CMO who prepares the work order and,
sends the work order alongwith the P.O to Klm logistics
who sends it to Costing and on getting approval for
positive contribution, a copy of the work order is handed
over to production. Order Acceptance is then prepared
for despatch.
1.1.2 Hard copy of indent/PPIC memo/Work Order made

by logistic is passed on to PPC and from there to
production.
1.1.3 After the material is produced, the material

appears in Daily stock report (Pack & Unpack) showing
material name, quantity, party name, specification
(thickness, width, Length, Quality, product form &
colour for the colour coated product). The report is sent
to logistic every morning in hard copy.
1.1.4 DELIVERY ORDER: Logistic checks the daily

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stock report and if the material required by customer
appears in it then D.O. is prepared in legacy system.
Logistics fills the Order Acceptance number and the
system automatically copies the following from the
O.A.: The name of the customer, Transporter name
(Logistic fills the Transporter code from the name).
Material description like thickness, width, length, quality
and product form are copied from stock report. The
quantity is filled manually in D.O. System automatically
gives the D.O. No. , (The D.O. numbering system is
different for different plants like CGL/CRM/CCL.)
validity, D.O. date.
INDENT FORMS THE BASIS FOR PRODUCTION ORDER

WHILE ORDER ACKNOWLEDGEMENT FORMS THE BASIS
FOR DELIVERY ORDER AND INVOICING.
1.1.4A Hard copy of D.O. is given to accounts deptt for

verifying customer outstanding as per account. If
account deptt approves as per the outstanding of
customer, then subsequent processing of the DO is
done. If not approved, D.O. has to be cancelled.
1.1.5 Hard copy of D.O. in triplicate is handed over to

the customer’s representative or Transporter.
Garuda carrier (GCPL), is the only recognised

transporter for Ispat, Kalmeshwar. In exceptional
cases if Garuda fails then other transporters are
considered.

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1.1.6 On the basis of D.O. the transporter places the
truck. The transporter vehicle reports to the Main gate
with copy of D.O.
1.1.7 Security enters the D.O. Number, Truck Number ,

Name of Driver, Name of Transporter, Driving License
number, Reporting In time in manual register and affix
a stamp in the hard copy of D.O.
1.1.8 Truck comes to Weigh bridge, Tare weight is

taken and hard copy of tare weight slip is printed out
and handed over to the driver . The weigh bridge official
enters the D.O. number, Material , Truck Number etc.
and tare weight.
1.1.9 Truck comes to Despatch deptt. Despatch put In-

time in D.O. and in Despatch register. As per D.O.
material is physically picked and loaded to truck. If the
required material is not available then despatch
contacts logistic who gives clearance for alternative
material. (only those materials which are their in O.A.
and stock) can be proposed as alternate material.
Sometimes logistic discusses with customer and
finalises the alternate material. Manually the D.O. is
accordingly changed.
1.1.10 Truck is loaded
1.1.11 D.O. feeding is by despatch deptt. The D.O.

number & Packet number & Gross weight is manually
fed in legacy. The system is automatically gives the

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Thick, Width, Length, Quality, Net Weight, and Colour
for CC. Mat.
1.1.12 The D.O. with feeding done is given to Truck
driver.
1.1.13 The truck comes to the weigh bridge. If the

gross weight of D.O. feeding and weigh bridge weight matches
then final weighment slip is taken out. If the weight does not
match, the truck send back to despatch section for
reweighment. Despatch will individually weigh each packet or
coil. In which so-ever packet or coil there is discrepancy, the
tag of the packet or coil are physically changed and the
changes will be made in D.O. manually and also in D.O. Entry
system and the truck comes back to weighbridge.
1.1.13 Now Excise deptt will tallyed the net weight

loaded as per D.O. and the actual wt loaded (as
entered during DO feeding). Then he will create
Invoice-Cum-Challan in legacy . For each DO
one invoice is made. Challan number is auto
generated. Hard copy print out is taken for the
challan. The printed copy will be handed over to
Transporter or Party’s representative. Only after
Invoice preparation, the material is removed
from the stock list. The driver is given triplicate
copy of invoice and D.O. copy and L.R copy
made by Transporter.
1.1.14 Truck comes to gate and security checks the

material as per Invoice and gate out is done.

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1.1.15 D.O. Cancellation: After making the delivery order, if
it is decided not to give the material to the party or to give the
material to some other party whose requirement is more
urgent or if there is a price change at the time of delivery due
to new price list or transporter’s problem or not getting
approval from accounts ,then D.O. cancellation is done.
In legacy there is option for Delivery cancellation and validity

extension. The D.O. Number is fed in the Cancellation screen
and the D.O. number is removed from the list of pending
D.O.The material is automatically posted back to stock list for
use by other D.O.s
Special Fixed Rate Order Acceptance : When customer is offered an

assortment of material totaling to a fixed quantity and attracting a
special price for the whole assortment then special fixed rate Order
acceptance is created. This is normally for non moving material of
various thickness, width, length and quality. There is no order for
this from the customer. Ispat sends a list of such material to the
customer and CMO negotiates a special price for the assortment. In
such a case the O.A does not have the price structure and discount
structure, it mentions all the material alongwith their properties (like
various thicknesses etc), the fixed quantity and the fixed price for
the assortment. Rest of the terms like sales tax, freight etc remains
the same.
1.2 Material for which there is no requirement from CMO or

customer or Home/captive consumption or Depot comes under
this category. When a particular line is in operation the PPC
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1.2 without and Management decides whether to produce such a mateiral
indente in order to continue the production of particular line. After
d production the material appears in stock list as packed stock.
material Logistic will follow-up with marketing to get an order for that
material. On receipt of order directly D.O. will be made but no
indent will be generated. D.O. processing will follow the normal
route on receipt of order.
2. BREAK BULK
2.1
EXPORT In excel the soft copy of sales contract is sent from cmo through
(BREAK lotus notes to logistic, PPIC , QC, Costing and plant logistic
BULK)
PPIC gives the sales contract to production in excel format and
after production the material appears in stock report mentioning
the party, thickness, width, length, zinc coating, hard/annealed,
sales contract no.
Packing List
Plant logistic prepare the packing list in legacy as per sales
contract mentioning the sales contract no, date, port of
discharge, port of loading, consignee party code, buyer
party code, country of final destination, no of coils/packets
,invoice no ( which is same as sales contract no), shipping
mark and gross weight. The system gives the description,
no of packages and net wt.
Hard copy of packing list is sent to excise, logistic , ppic,
insurance, cmo,QC, third party for inspection and one copy for
filing.
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Logistic gives hard copy of packing list to transporter for
placement of truck. The transporter advises logistic how many
DO,s are required as per truck capacity ( Volvo 75 MT, Tauras 35
MT and normal 15-18 MT).
DO is prepared as per transporter advise in triplicate. Two copies

are given to transporter for placement of truck and one copy to iil-
excise dept for challan cum invoice preparation. Challan is
prepared and it is sent alongwith ARE- I and sample certificate
both prepared by IIL Excise to excise range of KLM and Nagpur.
IIL excise goes to custom range of Kalmeshwar/Nagpur for signing

the challan, ARE-I and sample certificate by Excise Inspector.
On the basis of D.O. (two copies) the transporter places

the truck. The transporter vehicle reports to the Main
gate with copy of D.O.
Security enters the D.O. Number, Truck Number , Name

of Driver, Name of Transporter, Driving License number,
Reporting In time in manual register and affix a stamp
in the hard copy of D.O.
Truck comes to Weigh bridge, Tare weight is taken and

hard copy of tare weight slip is printed out and handed
over to the driver . The weigh bridge official enters the
D.O. number, Material , Truck Number etc. and tare
weight in manual register.
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Truck comes to Despatch deptt. Despatch put In-time in
D.O. and in manual Despatch register. As per D.O.
material is physically picked and loaded to truck.
Truck is loaded
The truck comes to the weigh bridge. The DO weight and

the truck wt are compared and final weighment slip is taken
out. If the weight does not match, the truck is sent back to
despatch section for reweighment. Despatch will individually
weigh each packet or coil. In which so-ever packet or coil there
is discrepancy, the tag of the packet or coil are physically
changed and the truck comes back to weighbridge.
Now Excise deptt will tallyed the net weight loaded as per D.O.
and the actual wt loaded .
Excise challan contains DO No. IIL excise finds the challan for that
DO No and check the coil no, gross weight and net weight. Three
copies of challan are given to transporter who makes the LR and
then gate out of the truck take place like normal domestic sale.
Truck comes to gate and security checks the material as per
Invoice and gate out is done.
ARE1 and Sample certificates are sent to Shipping line by the IIL
Excise Deptt.

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Work order or sales contract comes from CMO to PPIC,
Q.C, costings, logistics and plant logistics. From PPIC, it is
sent to production and after production the material
appears in stock report.
2.2 EXPORT
BY
CONTAINERS Packing List : Plant logistics prepares the packing list on
the basis of sales contract. Copies of the packing list are
sent to logistics, QC, Insurance and third party for
inspection. Logistics on the basis of the packing list, plans
how many containers should be placed on which dates.
Containers are accordingly sent by CONCOR
loaded in trucks.
Gate-in for the containers loaded in trucks takes

place on showing
papers given by CONCOR. Security enters the Truck
Number , name of Transporter, Reporting In time in
manual register.
Truck comes to Weigh bridge, Tare weight is taken and

hard copy of tare weight slip is printed out and handed
over to the driver . The weigh bridge official enters the
Truck Number, time and tare weight manually.
On the basis of the packing list, loading starts. Plant logistics

advices the loader how many coils and the coil numbers to be
loaded in a particular container. After loading the container,
Open delivery order is made by logistics. When loading is
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done, after the preparation of D.O, on the basis of container
numbers and coil numbers to be loaded in a particular
container, mentioned in the D.O, then it is not called an Open
delivery order. This is followed in some critical cases where
the customer mentions some weight restrictions for containers.
Container packing list : After loading container

packing list is made by plant logistics as per delivery
order which contains customer name,container number,
truck number,packing list number, invoice no., date of
strapping, shipping mark, coil or packet number,
product, shipping serial number, size, gross weight and
net weight. This container packing list is pasted both
outside and inside the container.
The truck comes to the weigh bridge. If the gross

weight of D.O. and weigh bridge weight matches then
final weighment slip is taken out. If the weight does not
match, the truck send back to despatch section for
reweighment. Despatch will individually weigh each
packet or coil. In which so-ever packet or coil there is
discrepancy, the tag of the packet or coil are physically
changed and the container comes back to weighbridge.
Sealing : Sealing of containers take place first by lead

seal given by excise and then by bottle seal coming
from the shipping line.
Proforma Invoice and DEPB/Factory Stuff on the back

side of the same paper in which the proforma invoice is
made is prepared by logistics on the basis of ARE1

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no.given by excise dept. DEPB/Factory stuff contains
the truck no, container no., no.of coils/packets, liner
seal no. Now sample certificate is given by Excise dept.,
The proforma invoice, challan-cum-invoice
(prepared by excise dept), ARE1 and sample
certificate are now sent for signing to Custom
Excise.
The signed documents are handed over to Klm

logistics who send four copies of proforma invoice
three copies of ARE1, one copy of sample
certificate and two copies of DEPB declaration to
R&Y.
After signing , IIL excise hands over the invoice cum

challan in triplicate to CONCOR driver.
Truck comes to gate and security checks the material as per

Invoice and gate out is done.
Depots are authorised for the following activities.

a) Liasoning & marketing of IIL products. All sales activities, sales support, & follow-
up of orders from customers are done by depots.
b) Billing can be done to the customer directly from depot.
c) Collection of payment from customer.
3. d) Taking delivery schedule from customer
STOCK e) Business development of IIL products
f) Intimates CMO or plant in case of customer complaint.
TRANSFER TO g) Handling of legal cases.
DEPOTS / h) Return of rejected material from customer once passed by QC.
i) Giving free samples to customer on advice of Q.A.
CONSIGNMEN j) Job work (only Guwahati Depot in case of GP/GC)
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k) Sending monthly stock report to CMO & plants
T AGENTS
3.1 The requirement of the customer is passed on to CMO or KLM. CMO gives
workorder in case of CR and CC products and indent in case of CGL product to
Kalmeshwar mentioning depot transfer. KLM send same to costing for checking
contribution.
3.2 One copy of work order in case positive contribution is sent to PPIC for production
planning and from their to production. In case of negative production, it is sent for
approval of DIC.
3.3 On the basis of work order/indent, order acceptance is prepared. In case of CGL
product, there is an option of copying of O.A. in legacy. So an O.A. made from one
depot can be copied for other depots with new numbers. A separate number range
is used for stock transfer in O.A.s. In case of CGL O.A. contains discount & price
structure same as domestic sales and the price will be for P1 GC sheets. Freight
and Insurance are both borne by II and payment terms is mentioned as “DEPOT
TRANSFER “ in the O.A.
3.4 D.O. is prepared as in Domestic sales. Transporter in case of depot transfer is
always ISPAT own carrier and freight is on PAID basis.
3.5 In case of CR and CC sheets/coils/profiles/accessores , the price invoiced by KLM
to the depot (also called transfer price) is exactly charged by the depot to the
customer. In case of CGL the price billed by KLM on the depot is given by costing.
In such a case, CMO decides at what price depot should sell the material to the
customer. If the material is sold from Depot at a price which is higher or lower
then the transfer rate, accordingly excise duty has to be paid or refunded.
3.6 Stock transfer can take place by rail and also by container.
3.8.1 Stock transfer by rail
CMO decides whether the material should go by train or container. Accounts
(Trasnport) will book the wagon after finalising the freight with railways. More the
tonnage, more is the discount. Advance payment to be given to railways. The tonnage
of material to be trasnporting determines the number of rakes. Material is sent by local
transport upto the railway yard of Nagpur station. Transportation and loading rate (for
loading the material in wagons) are finalized by accounts (Transport). Trasnporter will
load the mateiral in wagons and railway will give details of coils numbers to the local
transporter who hands over the same to accounts (Transport. ). At destination railway
station, depot people will unload the rakes and arrange transportation of the material
from railway yard to depot.
3.8.2 Stock transfer by container
Accounts (Transport) book the container from CONCOR. On the basis of D.O.
containers are loaded. CONCOR gives railway receipt after the despatch of the
containers. The railway receipt is sent to the depot and on producing the same to the
CONCOR driver at the depot, the material is allowed to be unloaded from the
container.

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OEMs are the end users of IIL products. They order tailor made products for their
specific usages.
4.2 In case of CR products, OEMs send the enquiry to KLM-logistics. Accordingly

quotation is sent to party and after acceptance of quotation , party sends the
P.O. on the basis of which further processing of order take place. In CGL
products, requirement comes from CMO or Depot or customers directly. Work
order is made mentioning the product, thickness, length, width, quality,
4. OEM/ quantity, price (taken from CMO), delivery schedule etc. The work order is
PROJECT sent to costing for checking contribution. In case of positive contribution it is
given to PPIC and from their to production as per delivery schedule. In case
SALES of negative contribution, it is sent to DIC for approval.
4.3 Order acceptance is prepared for a specific material and for specific order
There is no list of thicknesses Vis-à-vis price in case of OEM as in Domestic
Sales. A separate number range is used for O.A.
4.4 After the material is prepared, D.O. is made on the basis of O.A. D.O. is sent
to accounts for checking outstanding and other payment terms. Loading
takes place and then D.O. feeding is done in the same way as in domestic
sales.
4.5 Delivery schedule is very stringent is case of OEMs. If delivery schedule is not
met, OEM can take the material from other sources. The material prepared
by IIL can not be diverted to other party as their tailor made for a particular
customer. In such a case, the material prepared has to be sold at a very
cheap rate to other parties. In case of CC & CR, the material can also be
diverted to trade. QC determines on examining the grade, physical &
chemical properties whether the same material can go to some other OEM
customer. Logistics in such case informs QC in writing to divert the material
from one customer to another customer.
4.6 PROJECTS SALES
Only CCS material like profile sheets and accessories (including plain sheets)
as per the given dimensions are ordered by the party. The length, thickness
and colour of the sheet may vary within a particular order. P.O. is sent by the
customer to KLM or to Depot or CMO. Work order is prepared and pass on to
PPIC. PPIC advises production and accordingly material is prepared. OA is
prepared on the basis of work order and D.O. is made on basis of O.A.
Material is sent in the same way as in domestic sales either to depot or
directly to party. The ship to party may be different from the bill to party.

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5.1.1 The following are the grades for auction :
In case of CGL, the rates for ON-Line auction are Prime2, S1, S2, S3, D,
Rejected and Scrap. Rarely P1 & P2 material also goes for auction.
In case of CCL, A2, A3 and Defective are the grades for auction.
ON-LINE In case of CRM, D, DD, EDD, CQ (Commercial quality), CQ/O

AUCTION/ (Hard/Skinpassed commercial quality) .
5.
FILE NOTES When material becomes arisings (Export diverted or Domestic diverted or
Mateiral return or OEM diverted or Depot diverted ) it goes for auction. All non
standard mateiral comes under arisings. They can be of any width, thickness,
hardness/annealed/medium, length, grade etc.
5.1.2 List of stock of such mateirals comes in stock report. In case of CR & CG a
separate stock report is created for auction material. In the list, quantity is
shown as gradewise, thicknesswise, agewise, coilwise, width/length/hardness.
No separate stock list exists for CCL.
5.1.3 The list is sent to STEELRX (Auctioner who works on commission basis). In
the llist IIL sends the expected for a particular lot. This price is called the
reserved price. Each lot mentions the width range and thickness range of a
particular quality of mateiral. A lot can also be made on the basis of products
like coil , sheet etc.
5.1.4 STEELRX sends the lot wise list to all the customers link to it. On a particular
day he takes the bidding from all customers over internet.
5.1.5 Results are sent to KLM-Logistics. Pricing committee now decides which bid it
should accept. Normally the highest bid is taken. Now if some local customer
offers higher price , then also highest bidder is contacted. If he agrees to
increase his price, then lot is alloted to him otherwise the local customer is
given the lot.
5.1.6 On the basis of the decided price O.A. is made in the name of particular party.
The date of auction is taken as the reference in O.A. On the basis of O.A. the
D.O. is made and the material is sent to party in the same way as domestic
sales.
5.2 SALE THROUGH FILE NOTES
This is followed for CR, CC and CGL products. A note is made by KLM-lostistics
and put up to pricing committee for such sales when large quantity of sudden
arisings , diversions, material returns or rejections are there which should be sold
fast. Parties are contacted during giving details of material and offer are received
by them. Whichever is the highest offer, the material is allocated to him. Delivery
to the party is made in the same way as in domestic sales.
When a party approaches CMO or plant for free sample then GM (Marketing),
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Sr.Vice President (Commercial) , DIC (Marketing ) decides whether the
sample should given. The Approval document is send to KLM-Logistic who
pass on to same to QC and one copy to PPIC. PPIC produces the sample and
QC confirms the quality. In case of small sample, it is sent by courier to the
customer after making gate pass by stores. In case of big sample, OA is
FREE SAMPLE made and on the basis of that, D.O. is made and sample is sent to customer
either directly or through depot in the same way as domestic sales. The price
to be specified in the invoice for payment of excise duty is decided by CMO,
Costing, and Sr.Vice President (Commercial).
6.
This is for value addition. Customer may buy the material and then give to IIL for job
work or may advice IIL to procure the material for job work. Normally Hot rolled coils
are given by customers for cold rolling or aluminium coils are given for colour coating.
Intimation is sent by CMO to QC who studies the technical feasibility of value addition,
costing who studies the conversion cost following the conversion norms of IIL or if the
JOB WORK customers specifies his own conversion norms then the cost incurred. It finds out if the
conversion cost is as per IIL standards. Costing also calculates the generation of
arisings in conversion and the ownership of the arisings. Intimation is also sent to
7. excise.
When there is approval from all the three deparmtents, then further processing takes
place. Work order is released by CMO, on advice of PPIC, MM purchases the material
on the basis of work order. When customer himself supplies the raw material, MM
intimates stores ,excise & commercial department. On receipt of material from
customer, stores intimates PPIC. When all the materials arrive then production starts .
Stores will release the material for production on advice of PPIC on getting clearance
from Excise. After production, the material appears in stock report as job work.
Despatching to customer follows the normal route as domestic sales.
Types of Job works
There are two types of job works. The first one is called sell purchase. In this case
only the raw material for. E.g. Aluminium/Galvalume coil is given by the customer
for colour coating. The colour, the thinner and other accessories are given by
Ispat. In such case modvat credit is taken by IIL. D.O. is made on the basis of
O.A. and excise invoice cum challan is prepared.
In second case customer himself supplies the accessories like colour, thinner etc.
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either in full quantity required for job work or in part quantity. No modvat credit can be
claimed by IIL. So O.A. is not made. A manual O.A. is made on the basis of manual
D.O. is made and on the base of that manual invoice is made. The manual invoice
passed on to MSD for deleting the material quantity from the stock list manually.
In this case material is used for in-house consumption. Mostly civil department of IIL
uses the IIL material for home consumption. Civil deptt gives a letter to VP
(Commercial) mentioning the requirement for approval. After approval, letter comes to
IIL-Logistic. Indent is made by IIL-logistic and given to PPIC for production. . After
production material appears in stock report. O.A. is now created on the basis of
minimum standard price approved by VP (Commercial). On the basis of O.A. D.O. is
prepared and hard copy is handed over to Civil dept. Civil dept hand over D.O. to
despatch dept who will give the material to civil dept after entering the packet number
CAPTIVE AND in the D.O. In this way the D.O. is feeded. D.O. copy is again handed over to civil dept.
who hand it over to excise dept for preparation of invoice.
HOME 8.2 Captive Consumption – In this case material from one plant is processed in
CONSUMPTIO another plant i.e. used as the raw materials for the second plant. CRM , CGL &
N CCL are three independent accounting units in IIL-KLM.
8. 8.2.1Type of Captive Consumption : 1] CRM to CGL & CCL , 2] CGL to CCL
8.2.2 CRM -> CGL. : QC certifies before production that material is suitable for
processing in CGL. At the time of processing material is marked as “transfer”
which indicates that it is a captive material to be used by other units. As per
PPIC plan given to CRM complex , this transfer marking is done.
8,2,2 After processing material appears in stock report as raw material for CGL or
CCL.
8.2.3 Separate D.O. called captive D.O. is made with D.O. No. , party code which in
this case is CGL or CCL and coil numbers. D.O. is made after transferring the
material to the processing plant. D.O. is made on the basis of actual transfer.
So if 100 MT is transferred then D.O. will be made for 100 MT only. Hard
copy of D.O. is taken out and given to excise deptt.
8.2.4 As per D.O. excise will raise the invoice on the processing plant. So If the
D.O. is made for transfer from CCL to CGL then invoice will be raised by CCL
on CGL. Pricing will be done as per costing department.
8.2.5 If the material which is sent for processing from CRM to CGL is not found OK
in CGL, then there is an option for returning the material in CRM. D.O. will be

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prepared mentioning return and accordingly invoice will be prepared. On the
basis of invoice material will be posted back to stock of the CRM.
8.2.6 IIL trucks do the inter transfer. The despatch incharge calls the trucks and
load the coils and verbally ask to truck to go the next processing shop.
9.1 Work order or Sales contract is sent by CMO to PPIC , Logistic and Plant Logistics
& QC.
9.2 KLM-Excise department checks whether deemed exporter has transferred bond of
value equivalent to the excise duty of the goods in the name of IIL-KLM. It also
receives a blank ARE1 form signed by the deemed export. In case of containers, it
also receives a proforma invoice from deemed exporter.
DEEMED 9.3 Plant Logistics makes packing list mentioning original customer’s name, country of
EXPORT final destination, Port of discharge, Place of delivery, Shipping Mark & Shipping
Sr.No. , coil number – thickness, width, length, Zinc coating, Gross weight & Net
weight.
9.4 Deemed exporter arranges the trucks/containers. He intimates KLM- logistics as
9. to the number of trucks/containers and their capacities that he is going to
arrange. Accordingly KLM-Logistics prepares D.O. as per truck/containers
capacity. The D.O. is given to the deemed exporter’s transporter.
9.5 As per D.O. loading of the containers/trucks takes place. In case of container, a
container packing list is made for each container mentioning the coil numbers
loaded in it.
9.6 On the basis of D.O. IIL-excise will make the invoice in the name of the deemed
exporter which is given to the transporter.
9.7 The transporter after final weightment gate out is done.
9.8 In the case of containers, KLM-Logistic prepares DEPB/Factory stuff on the back
side of the proforma invoice received from the deemed export. It is handed over
to IIL-excise who gets it signed by govt. excise and the signed proforma invoice
( Only in case of container) & ARE1 are handed over to the deemed exporter.
10.1 Maximum returns is for CCS & CR material in case of OEMs sales. Party
complaints to CMO or Depot . From Depot information pass to CMO & QC. If the
quantity of defective material is less Depot itself attends by contacting QC through E-
Mail If the quantity of defects is much more then QC will go to customer’s site and
inspect the material. Minutes of the meeting will be made between IIL and Party
agreeing for lifting back the mateiral. Copies of the MOM will be given to CMO, Logistic,
Commercial Deptt and QC Chief. On the basis of MOM , the ,material will be returned.
10.2 The material may be returned either to the Depot or to the plant. In case of
RETURNS Depot , Depot checks the excise invoice i.e. prepared by the party at the time of
AND returning the material, rejection advice of the party, IIL’s supply invoice

Steel Symphony
reference and LR copies of the transport.
COMPLAINT 10.3 When the material comes back the truck driver comes to logistic and hands over
PROCESSING all the documents which are checked by logistic. Documents are then sent to QC
deptt for acceptance.
10. 10.4 After acceptance of QC, the documents come back to logistic, the excise invoice
will be sent to excise deptt with a covering letter. Then logistic advices despatch
deptt to unload the rejected material.
10.5 The vehicle is now allowed to enter the plant. Security enters the material
details, customer name and affixes the seal on the back side of document.
10.6 Truck will go to weighbridge for weighing and the weigh slip will be attached to
document and the truck with document will go to the despatch section.
10.7 Material will be unloaded by despatch deptt who prepares an IOM with dummy
coil/packet number. This number will be given by despatch deptt at the time of
unloading and the dummy number will be entered in legacy as return material.
Now QC will give a new number for each coil/packet and the material will appear
in stock report with the new number given by QC. Before giving the number, QC
will physically check the material and in case particular coil or packet is found to
be alright then a separate number will be given to it and it will be sent to back to
the customer. Otherwise QC will give numbers to the defective coils or packets
which will go to trade market.


CVSIT Services (I) Pvt. Ltd. AS IS Business Blueprint Steel Symphony

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Sales and Distribution Module 1 of 22

Scope of this document

 Document the AS-IS processes

Sales and Distribution Module 2 of 22

Sales and Distribution Module 3 of 22

1. Domestic 1.3 Indent (For CGL Products only): Purpose of indent is

The indent is prepared by logistic deptt in legacy.

In the indent customer details, product form, delivery

INDENT IS FOR TRANSFERRING REQUIREMENT TO PPIC

1.1.1a In case of Cold Rolled products, the purchase

Sales and Distribution Module 4 of 22

On the basis of the order acceptance, PPIC Deptt.

1.1.1b In case of Colour coated, P.O comes from

1.1.2 Hard copy of indent/PPIC memo/Work Order made

1.1.3 After the material is produced, the material

1.1.4 DELIVERY ORDER: Logistic checks the daily

Sales and Distribution Module 5 of 22

INDENT FORMS THE BASIS FOR PRODUCTION ORDER

1.1.4A Hard copy of D.O. is given to accounts deptt for

1.1.5 Hard copy of D.O. in triplicate is handed over to

Garuda carrier (GCPL), is the only recognised

Sales and Distribution Module 6 of 22

1.1.7 Security enters the D.O. Number, Truck Number ,

1.1.8 Truck comes to Weigh bridge, Tare weight is

1.1.9 Truck comes to Despatch deptt. Despatch put In-

1.1.10 Truck is loaded

1.1.11 D.O. feeding is by despatch deptt. The D.O.

Sales and Distribution Module 7 of 22

1.1.13 The truck comes to the weigh bridge. If the

1.1.13 Now Excise deptt will tallyed the net weight

1.1.14 Truck comes to gate and security checks the

Sales and Distribution Module 8 of 22

In legacy there is option for Delivery cancellation and validity

Special Fixed Rate Order Acceptance : When customer is offered an

1.2 Material for which there is no requirement from CMO or

DO is prepared as per transporter advise in triplicate. Two copies

IIL excise goes to custom range of Kalmeshwar/Nagpur for signing

On the basis of D.O. (two copies) the transporter places

Security enters the D.O. Number, Truck Number , Name

Truck comes to Weigh bridge, Tare weight is taken and

The truck comes to the weigh bridge. The DO weight and

Sales and Distribution Module 12 of 22

Gate-in for the containers loaded in trucks takes

Truck comes to Weigh bridge, Tare weight is taken and

On the basis of the packing list, loading starts. Plant logistics

Container packing list : After loading container

The truck comes to the weigh bridge. If the gross

Sealing : Sealing of containers take place first by lead

Proforma Invoice and DEPB/Factory Stuff on the back

Sales and Distribution Module 14 of 22

The signed documents are handed over to Klm

After signing , IIL excise hands over the invoice cum

Truck comes to gate and security checks the material as per

Depots are authorised for the following activities.

Sales and Distribution Module 16 of 22

4.2 In case of CR products, OEMs send the enquiry to KLM-logistics. Accordingly

Sales and Distribution Module 17 of 22

ON-LINE In case of CRM, D, DD, EDD, CQ (Commercial quality), CQ/O

Types of Job works

Sales and Distribution Module 20 of 22

Sales and Distribution Module 21 of 22