Yap Jack Plus User Guide

All Rights Reserved
The use, disclosure, modification, transfer or transmittal of this work for

any purpose, in any form, or by any means, without the written
permission from Net2Phone is strictly forbidden.
Rev. 1.2.5, 2003
Disclaimer
The content of this manual is subject to change without notice and
should not be construed as a commitment by the distributor or
Net2Phone. This manual is furnished for informational use only and
Net2Phone assumes no responsibility or liability for any errors or
inaccuracies that may appear herein.
Any Net2Phone services provided through this Equipment are not
intended to replace or be a substitute for primary line voice services or
Plain Old Telephone Service (“POTS”) and are not meant to provide
guaranteed Automatic Number Identification or Automatic Location
Information capabilities associated with 911 or E911 services or to
permit access to 411 directory assistance services. Net2Phone will not
be liable for any damages, expenses, liabilities, risks, or harms arising
out of or related to the Net2Phone services provided through this
Equipment.
Yap Jack Plus User’s Guide
Table of Contents
1 Welcome...................................................................................................1
Overview....................................................................................................1
Product Features ......................................................................................2
New Features and Functionality ............................................................3
Features .............................................................................................3
User Interface Changes ..................................................................5
New Menu Structure................................................................5
Package Contents ....................................................................................7
System and Service Requirements.......................................................7
Using this Guide.......................................................................................8
Symbols .............................................................................................9
Yap Jack Plus Interface.........................................................................10
2 Getting Started......................................................................................11
Overview ..................................................................................................11
Setting up your Yap Jack Plus .............................................................11
Entering Net2Phone Account and ISP Information...........................12
Account Information.......................................................................13
ISP Information...............................................................................14
Checking Advanced Setup Information..............................................16
Entering Your Contact Email Address ........................................17
Changing Your Telephone Dialing Mode ...................................18
Disabling Call Waiting....................................................................18
3 Yap Jack Plus Calling .........................................................................21
Overview..................................................................................................21
Calling Experience.................................................................................22
Call Information.......................................................................................22
Telephone Number Called............................................................23
Call Status .......................................................................................23
Time Left in Account......................................................................23
Funds Left in Account....................................................................23
Call Duration....................................................................................24
Cost of Call......................................................................................24
Volume.............................................................................................24
Calling Regular Telephones .................................................................24
Disconnect Mode............................................................................24
Stay Connected Mode...................................................................26
Calling Other Net2Phone Devices.......................................................27
Disconnect Mode............................................................................27
Stay Connected Mode...................................................................28
Receiving a Call from another Net2Phone Device ...........................29
i
4 Configuring Your Device....................................................................31

Overview..................................................................................................31
LCD Menu System.................................................................................31
Basic Setup.....................................................................................31
Advanced Setup.............................................................................32
Accept Call ......................................................................................33
Upgrade...........................................................................................33
Self Test...........................................................................................33
Information.......................................................................................33
Lock Menus.....................................................................................34
Navigating the LCD Menu.....................................................................34
LCD Menu Flow..............................................................................34
Using the Menu...............................................................................35
Basic Setup.............................................................................................35
Navigating the Basic Setup Menu ...............................................37
Account Configuration Sub-Menu................................................38
Navigating the Account Configuration Sub-Menu.............38
ISP Configuration Sub-Menu........................................................39
Navigating the ISP Configuration Sub-Menu.....................40
Primary ISP Sub-Menu..........................................................41
Backup ISP Sub-Menu..........................................................44
Navigating the Backup ISP Sub-Menu ...............................45
Advanced Setup.....................................................................................46
Navigating the Advanced Setup Menu .......................................47
Administration Sub-Menu..............................................................48
Navigating the Administration Sub-Menu...........................48
Dialing Setup Sub-Sub-Menu...............................................49
Display Setup Sub-Sub-Menu..............................................51
Device Setup Sub-Menu...............................................................53
Navigating the Device Setup Sub-Menu.............................55
Contact Information Sub-Menu....................................................56
Navigating the Contact Information Sub-Menu.................57
System Sub-Menu..........................................................................57
Modem Country Codes..........................................................................58
5 Using Other Features..........................................................................59
Overview..................................................................................................59
Lock the Menus ......................................................................................59
Testing Your ISP Connection...............................................................60
Changing the Display Language..........................................................61
Adding a Custom Name........................................................................62
Displaying the Call Duration.................................................................63
Displaying the Cost of the Call.............................................................63
Setting a Dialing Prefix..........................................................................64
Using Masked Dialing............................................................................65
Changing the Voice Headers Setting..................................................66
ii
Changing the Frames per Packet Setting..........................................67

Getting Product Information..................................................................67
Testing your ISP Connection................................................................68
Upgrading the Yap Jack Plus Firmware .............................................69
Resetting All Settings to Factory Default............................................70
6 Entering Information ...........................................................................71
Overview..................................................................................................71
Using the Telephone Keypad...............................................................71
Telephone Keypad Map................................................................72
Navigating the LCD Entry Fields..........................................................73
Backspace/Delete (*).....................................................................73
Reset (# or Menu/Exit)...................................................................73
Scrolling (? ,? ,? ,? ) ....................................................................73
7 FAQs ........................................................................................................75
8 Product Specifications .......................................................................81
Model........................................................................................................81
Standards and Protocols .......................................................................81
Electrical..................................................................................................81
Environmental.........................................................................................81
9 FCC Information ...................................................................................83
ACTA FCC Part 68 Customer Information.........................................83
Part 15......................................................................................................85
Index ................................................................................................................87
iii
Yap Jack Plus User’s Guide – Chapter 1
11 Welcome
Overview
Congratulations on purchasing the Yap Jack Plus! The
Yap Jack Plus is a dial-up voice over IP device that allows
you to make inexpensive calls over the Internet using your
own telephone.
If you are currently an owner of a Yap Jack Plus, you’ll find
the following enhancements:
?? LCD displays call duration/cost
?? Additional dialing/voice features
?? Customizable device name
?? Specification of primary and backup ISPs
?? Configurable DNS servers
?? Adjustable frames per packet setting
To use the Yap Jack Plus, all you need is a dial-up PPP
account with a local Internet service provider (ISP), a Yap
Jack Plus account, an analog telephone, and local
telephone service. If you’re all set up with these services,
you’re ready to go!
This chapter describes:

?? Product Features
?? New Features and Functionality
?? Package Contents
?? System and Service
Requirements
?? Using this Guide
?? Yap Jack Plus Interface
1
Product Features
Feature highlights include:
?? Easy Configuration—Using the LCD display
and your telephone handset, you can quickly
enter your ISP and Yap Jack Plus account
information. You can also easily configure your
device with optional features the same way!
?? ISP Connection Options—You can choose to
keep your Yap Jack Plus connected to your ISP
or disconnect after each call.
?? ISP Self Test—Quickly check to see if your ISP
access is up and running properly.
?? Remote Upgrades—Keep your Yap Jack Plus
up-to-date with the latest features and
functionality.
?? Call Waiting Block/Enable—If you have Call
Waiting set up on your telephone line, you can
easily block and enable it each time you use the
device so your calls won’t be interrupted.
?? Remote Technical Support—If you’d like to
receive frequent updates, tips and upgrade
notifications on your Yap Jack Plus, you can
provide us with your contact email address and
telephone number, as well as allow technical
support to send message notifications on the
device itself. (Highly recommended!)
?? Device-to-Device Calling—Save even more by
calling friends, family members and co-workers
who have a Yap Jack Plus or one of the following
devices powered by Net2Phone: IP Phone,
Linksys Voice Router, PRO, 2-Port Gateway, and
MAX gateways.
?? Call Duration Display—Display the duration of
the call during the call, after the call, or both.
?? Cost of Call Display –Display the cost of the call
during the call, after the call, or both.
2
New Features and Functionality

Features
Versions 1.2.1 through 1.2.5 provide the following new
features:
?? Accept Call—You can now set up your Yap Jack
Plus to receive incoming calls. For instructions on
setting up this feature, refer to Receiving a Call
from Another Net2Phone Device in Chapter 3,
Yap Jack Plus Calling.
?? Language Support—You can now view the LCD
menu and device functionality in three languages:
English, Spanish, and French. (More languages
will be supported in the future.) The default
language is English.
?? Masked Dialing—This new feature enables you
to insert the international dialing prefix for the
country you are in so that when you make an
outgoing international call, you will not need to
dial the US prefix of “011” as was required in
previous versions. This feature has been added
to make dialing international calls more natural to
use.
?? Dialing Prefix—The Yap Jack Plus now supports
automatically inserting a prefix (such as “9” to
gain access to an outside line) prior to the dialed
ISP access number.
?? Menu Locking—You can now lock the Yap Jack
Plus so that the menu system cannot be accessed
without the entry of a preset password. (For version
1.2.4, the default password when lock menus is
enabled is 12345. For version 1.2.5, you will be
prompted to enter a password when you enable the
lock menus feature.)
?? Mute—During a call, you can press the @ button
to mute the call so that you won’t be heard by the
person on the other end of the call. To disable
the mute function, press @ again.
?? Custom Device Name—You can configure the
Yap Jack Plus to display a custom name (up to
16 characters) on the LCD. The default message
3
is Yap Jack Plus * Ready *. For

example, if you enter “Good Morning” as the
Custom Name, the LCD will display Good
Morning * Ready *.
?? Call Duration Display—You can now display the
duration of a call during the call, after the call, or
both.
?? Cost of Call Display—You can now choose
whether or not the device will display the cost of
a call. The cost of the call will be displayed in the
currency defined in the user’s Net2Phone
account.
?? Primary and Backup ISP Configs—You can
now specify a primary and backup dial-up ISP
and the amount of times each dial-up call is
attempted. (Default: 3)
?? Full Character Support—Full character support
is now available for the ISP phone number field
and beta upgrade server fields (version 1.2.3
supported only numeric characters). Additionally,
support for the “!” character was added for all
menu fields.
?? Configurable DNS Entries—You can configure
the DNS servers that the Yap Jack Plus utilizes
after connecting to a dial-up service. By default,
the Yap Jack Plus will attempt to use the DNS
servers provided by the ISP. If the ISP does not
provide DNS servers, it will use those entered in
the Yap Jack Plus. (Note: Net2Phone’s DNS
server is entered by default.)
?? Configurable Voice Headers—You can switch
between N2P and RTP voice headers, depending
on Net2Phone network routing. This value
should only be modified if directed to by a
Net2Phone reseller or Net2Phone support.
(Default: RTP)
?? Frames per Packet Setting—If you encounter
poor call quality because of bandwidth issues,
you can change the frames per packet setting to
1, 2 or 3. The default setting is 2. 1 can be used
when the connection is good, 3 when the
connection is poor.
4
If you have an older version of the Yap Jack

Plus firmware, and you want to take
advantage of these new features, you can
upgrade remotely right from your device.
See Getting Product Information in Chapter
5, Using Other Features, to find out how to
see what firmware version you currently
have. See Upgrading the Yap Jack Plus
Firmware, also in Chapter 5, for details on
how to upgrade your device.
User Interface Changes
New Menu Structure

New and changed menu items (in bold) are as follows:
?? Basic Setup:
?? Language—Enables you to change the LCD
and voice prompts from English to French or
Spanish.
?? Account Configuration—Enables you to
enter the following Net2Phone account
information:
o Account Number
o PIN
?? ISP Configuration—Enables you to enter
the following dial-up information for the
ISP(s) they’ll be using to place calls:
o Primary ISP Information
?? ISP Phone Number
?? ISP User Name
?? ISP Password
?? ISP Access Type
?? Custom Script
o Backup ISP Information
?? ISP Phone Number
?? ISP User Name
?? ISP Password
?? ISP Access Type
5
?? Custom Script
o Use Dial Prefix
o Dialing Prefix
o ISP Redial
o DNS 1
o DNS 2
?? Connect Options
?? Connection Time
?? Advanced Setup—This new main menu item
(previously called Extended Configuration) now
contains the following features and sub-menus:
?? Administration—Enables you to select a
setup sub-menu or change the login
password:
o Dialing Setup
?? Use Masked Dialing
?? Mask Dial Prefix
o Display Setup
?? Call Duration
?? Cost of Call
?? Custom Name
o Change Password
?? Device Setup—Enables you to enter/select
the following setup information:
o Call Waiting
o C-W Enable Code
o C-W Block Code
o Modem Country
o Dialing Mode
o Voice Headers
o Frames Per Packet
?? Contact Info—Enables you to enter/select
the following information:
o Your Email
o Your Phone
o Allow Messages
6
?? System—Enables you to enter or change

device functionality—only as directed by
technical support:
o DSMAP
o Beta Map
o Doorman 1
o Doorman 2
o Doorman Port
o Debug
o DNS Overwrite
?? Accept Call
?? Upgrade—Moved to the main menu for easier
access.
?? Self Test— Moved to the main menu for easier
access.
?? Information— Allows you to view the firmware
version number, as well as the hardware serial
number.
?? Lock Menus—This new feature enables you to
lock and unlock LCD menu access and set up a
menu password.
Package Contents
You should find the following contents in your Yap Jack
Plus package:
?? Yap Jack Plus device
?? Power adapter (24 VDC, 250mA)
?? One telephone cable (RJ-11)
?? Quick Start Guide
?? User’s Guide (if not available in your package,
please contact your distributor)
?? Warranty card
System and Service Requirements

You’ll need the following items/services to use your Yap
Jack Plus:
7
?? Access to a dial-up Internet service provider

(ISP) that is PPP compatible
?? At least one valid ISP account
?? A Net2Phone account number and PIN
?? Any conventional analog telephone
?? A telephone line wall jack
?? Local telephone company service
Using this Guide

This guide is for Yap Jack Plus users and describes how
to use the device. Highlights include:
For information on… Go to…

Product features and Chapter 1, Welcome
components
System requirements Chapter 1, Welcome
Basic device setup Chapter 2, Getting
Started
Initial configuration Chapter 2, Getting
Started
Calling phones and Chapter 3, Placing and
Net2Phone devices Receiving Calls
LCD menu system Chapter 4, Configuring
navigation your Device
ISP connection testing Chapter 5, Using Other
Features
Locking the menus Chapter 5, Using Other
Features
Firmware upgrades Chapter 5, Using Other
Features
Telephone keypad entry Chapter 6, Entering
Information
Frequently Asked Chapter 7, FAQs
Questions
8
Symbols
Throughout the manual, you’ll see information highlighted
for you with the following fun symbol icons:
Symbol Represents
Chapter Description
Note
Tip
Important
9
Yap Jack Plus Interface

The Yap Jack Plus interface consists of an LCD screen
and five buttons. The picture below describes each
interface element and its purpose.
@ button: Press
Down/left button: to initiate a call or
Press to scroll down or LCD display enable the mute
to the left in function while a
configuration settings. call is in progress.
Menu/Exit button:
Press to enter the
OK button: Press to
LCD menu system, Up/right button:
accept settings and,
exit menu items and Press to scroll up
during a call, view
settings, disconnect or to the right in
time left, call credit,
from the ISP or end configuration
call duration, and
a call. settings . cost of call.
10
22 Getting Started
Overview
To start using your Yap Jack Plus, you simply have to:
1. Set up the device
2. Enter ISP and Yap Jack Plus account information
3. Check advanced setup information
4. Test your ISP connection
Once you finish the four steps above, you’ll be all set to
make and receive telephone calls using your Yap Jack
Plus!
This chapter describes how to:

?? Set up your Yap Jack Plus
?? Enter ISP and Yap Jack Plus
account information
?? Check advanced setup
information
?? Test your ISP connection
Setting up your Yap Jack Plus
11
To set up and connect your device:

1. Connect the Yap Jack Plus into your telephone
jack.
?? Plug one end of the telephone cable (RJ-11)
into the Line port on the back of the device.
?? Plug the other end into a working telephone
wall jack.
2. Connect your telephone into the Yap Jack Plus.
?? Plug the RJ-11 cable from your telephone
into the Phone port on the back of the
device.
3. Power-up the Yap Jack Plus.
?? Plug the power supply into an AC outlet and
plug its power cable into the DC IN port on
the rear of the device.
The device powers-up immediately. You will
hear three beeps, the lights will glow, and
the display will read Initializing
Please Wait… and then Yap Jack Plus
* Ready *.
Entering Net2Phone Account and

ISP Information
Now that you’re all connected, you need to configure the
device with your Net2Phone account and ISP information
so that you can place calls.
If you try to place a call before the information has been
entered, the device will perform a check, and if any
information is missing, you will be prompted to enter each
field one at a time.
One of the new features in Yap Jack Plus, version 1.2.5 is
the ability to specify two different sets of ISP information:
Primary ISP and Backup ISP. If you have two separate
ISP accounts, you will be able to enter one account’s
information (ISP phone number, name, password, and
access type) as the Primary ISP and the other account’s
information as the Backup ISP. If you only have one ISP
account, you can enter your account information as the
Primary ISP and then use the Backup ISP to specify a
secondary access number.
12
Please have all account information ready and be

prepared to enter your:
?? Net2Phone account number
?? Net2Phone personal identification number (PIN)
?? ISP access telephone numbers for both your
primary and backup ISPs
?? ISP user name (only if needed by your primary
and/or backup ISP)
?? ISP password (only if needed by your primary
and/or backup ISP)
For detailed information on how to navigate
and use the LCD menu system, see Chapter
4, Configuring Your Device.
The following instructions assume that no
Net2Phone account and ISP information has
been entered. If your device has been pre-
configured, you can skip to the section
entitled Checking Advanced Setup
Information later in this chapter.
Account Information
To enter your account information:
1. When Yap Jack Plus * Ready * is
displayed on the LCD, press the Menu/Exit
button.
2. Select the >Basic Setup menu item by
pressing the OK button.
3. Using the down (?) button, move to the
>Account Config menu option and press the
OK button.
4. Select >Account Number by pressing the OK
button.
The Account Number entry field displays.
5. Pick up your telephone handset, and, using your
telephone keypad, enter your Yap Jack Plus
account number.
6. To save your entry, press the OK button.
13
7. Using the down (?) button, select >PIN and

press the OK button.
The PIN entry field displays.
telephone keypad, enter the PIN associated with
your account number.
ISP Information
To enter your ISP information:
1. Press the Menu/Exit button to return to the Basic
Setup menu.
2. Using the down (?) button, select >ISP Config
and press the OK button.
3. Select >Primary ISP by pressing the OK
button.
If you only have one ISP, you can enter that
ISP’s main access number as the Primary
ISP and a secondary access number for the
same ISP as the Backup ISP.
4. Select >ISP Phone Num. by pressing the OK

button.
The ISP Phone Num. entry field displays.
telephone keypad, enter your primary ISP’s
access telephone number.
If your phone line requires you to dial a
prefix to access an outside line (for
example, some business phones require
that you dial a 9 to access an outside line),
refer to the Setting a Dialing Prefix section in
Chapter 5, Using Other Features.
All information entered on your telephone
keypad is displayed on the Yap Jack Plus
LCD screen. Please check the LCD as you
enter information.
14
7. If your primary ISP does not require a user name

and password, skip to step 14.
OR
If your primary ISP requires a user name, then
select >ISP Name by pressing the down (?)
button and then pressing OK.
The ISP User Name entry field displays.
telephone keypad, enter the user name for your
ISP account.
To find out how to enter letters and symbols
in your Yap Jack Plus, use the telephone
keypad map located in Chapter 6, Entering
Information.
Press the * key on your telephone keypad to
back up and delete any character entered.

10. If your primary ISP requires a password, then
select >ISP Password by pressing the down
(?) button and then pressing OK.
The ISP Password entry field displays.
11. Using your telephone keypad, enter your
password.
13. If you would like to enter backup ISP information,
continue with step 14.
OR
If you do not want to enter backup ISP
information, press the Menu/Exit button three
times to exit, and hang up your telephone
handset.
Yap Jack Plus * Ready * displays on the
LCD.
14. Press the Menu/Exit button once to return to the
ISP Config menu.
15. Using the down (?) button, select >Backup ISP
and press the OK button.
15
16. Select >ISP Phone Num. by pressing the OK

button.
The ISP Phone Num. entry field displays.
17. Pick up your telephone handset, and, using the
keypad on your handset, enter your primary ISP’s
19. If your backup ISP does not require a user name
and password, skip to step 25.
OR
If your backup ISP requires a user name, then
select >ISP User Name by pressing the down
The ISP User Name entry field displays.
telephone keypad, enter the user name for your
ISP account.
22. If your backup ISP requires a password, then
select >ISP Password by pressing the down
The ISP Password entry field displays.
telephone keypad, enter your password.
25. Press the Menu/Exit button four times to exit,
and hang up your telephone handset.
LCD.
Checking Advanced Setup

Information
Before placing your first call, please enter or check the
following information located in the Advanced Setup
menu:
?? Contact email address—enables you to receive
important information regarding free firmware
upgrades, user tips, and bug notices. (highly
recommended!)
16
?? Dialing mode—enables you to select your

telephone-dialing mode—tone or pulse.
?? Call waiting—enables you to block the call
waiting feature if your telephone line is set up to
notify you of incoming calls during another call.
For more detailed information on Advanced
Setup, see Chapter 4, Configuring Your Device.
Entering Your Contact Email Address

To enter your contact email address:
button.
2. Using the down (?) button, move to >Advanced
Setup on the LCD, and then select it by pressing
the OK button.
>Contact Info menu option and then select it
by pressing the OK button.
4. Select >Your Email by pressing the OK button.
The Your Email entry field displays.
5. Using your telephone keypad, enter your email
address.
Information.
To enter the @ sign, press the 1 key twice.

7. Press the Menu/Exit button twice to exit out and
hang up your telephone handset.
LCD.
17
Changing Your Telephone Dialing Mode

If your telephone-dialing mode is Tone (touch-tone), then
skip to “Disabling Call Waiting” below. If your telephone-
dialing mode is Pulse (rotary), then you must change the
default setting from Tone.
To change your telephone dialing mode:
button.
>Advanced Setup menu option, and press the
OK button.
>Device Setup menu option, and press the OK
button.
>Dialing Mode menu option, and press the OK
button.
The Dialing Mode entry field displays.
5. Use the down (?) button or the up (?) button to
navigate to Tone.
7. Press the Menu/Exit button twice to exit out and
LCD.
Disabling Call Waiting

If you don’t have the call waiting feature on your telephone
line, then you don’t have to do anything. If you do have
call waiting, then you must configure your Yap Jack Plus
to block call waiting every time you place a call to your
ISP. Otherwise, if a call comes in on the line, your Yap
Jack Plus call will disconnect.
To disable call waiting:
button.
18

OK button.
button.
4. Using the down (?) button, move to the >Call
Waiting menu option, and then press the OK
button.
The Call Waiting entry field displays.
5. Select In Use by pressing the up (?) button.
7. Now, you must enter the block code to disable
call waiting. Using the down (?) button, move to
the >C-W Block Code menu option, and then
press the OK button.
The C-W Block Code entry field displays.
telephone keypad, enter the code to block the
call waiting feature. For example, in the US, the
block code is *70. If you don’t know the code,
contact your local telephone company.
To enter the * sign, press the 1 key five times.

10. Press the Menu/Exit button three times to exit
out and hang up your telephone handset.
LCD.
All necessary settings are now complete and you are
ready to place your first call.
Although not required, it is recommended

that you have the Yap Jack Plus test the ISP
connection before you place your first call.
For more information, see Testing Your ISP
Connection in Chapter 5, Using Other
Features.
19
20
33 Yap Jack Plus Calling

Overview
Placing calls using the Yap Jack Plus is almost as easy as
placing a regular phone call—with added benefits. Not
only can you call any telephone in the world, you can also
place calls to other Yap Jack Plus devices and the
following Net2Phone devices: Net2Phone PRO, Linksys
Voice Router, IP Phone, 2-Port Gateway, and MAX
gateways.
Starting with version 1.2, you can also receive calls from
other Net2Phone devices.
If your device can’t accept incoming calls,

please upgrade the firmware to version 1.2
(or higher) using the remote Upgrade
feature.
This chapter describes:

?? Calling experience factors
?? Yap Jack Plus call information
(helpful information displayed
during your call)
?? How to call regular telephones in
Disconnect and Stay Connected
modes
?? How to call other Net2Phone
devices in Disconnect and Stay
Connected modes
?? How to receive an incoming call
from another Net2phone device
21
Calling Experience
Your calling experience depends on many
factors. Some of these factors you have
control over and some of them you don’t.
?? ISP Access—Because this device
dials into an ISP access telephone
number, you need to make sure that
you have the correct and the most local
direct number. You may also want to
have a few backup access numbers
available in case the one you usually
dial into becomes busy. If the access
number is busy, the device will redial
the number of times indicated in the
ISP Redial setting.
?? Disconnect/Stay Connected—If your
ISP access number is local and you
want to make many, quick calls without
dialing into the ISP each time, you can
choose to keep the Yap Jack Plus
connected to the ISP for as long as you
want. To stay connected, you need to
change the setting for Connect
Options from Disconnect to Stay
Connected. (See Chapter 4,
Configuring Your Device, for details
on how to change this setting.)
?? ISP Disconnections—Sometimes
ISPs drop connections. If this
happens, and your call is dropped,
simply place the call again.
Call Information
While your call is in progress, you can see the following
types of information:
?? Telephone number called
?? Call status
?? Time left in your Yap Jack Plus account
?? Funds left in your Yap Jack Plus account
22
?? Call duration
?? Cost of call
?? Volume setting
Telephone Number Called

The telephone number of the person you called is
displayed at all times on the top line of the LCD.
Call Status
Typically, the status of the call is “Call in Progress.” The
status displays at all times except when you’re viewing
time left, funds left, and volume level setting.
Time Left in Account

To see how much tim e is left in your account during your
call, press the OK button once. The remaining time is
calculated based on your calling rate. To get an updated
reading on the time left in your account while your call is in
progress, press the OK button until the time display
returns.
To exit out of this setting, press the OK

button until you return back to the Call
Status screen. Do not press the Exit button
to exit out of the display. If you press Exit,
you will disconnect the call.
Funds Left in Account

To see how much money remained in your account before
you placed your current call, press the OK button twice
during the call.
To exit out of this setting, press the OK

button until you return back to the Call
Status screen. Do not press the Exit button
to exit out of the display. If you press Exit,
you will disconnect the call
23
Call Duration
To view the duration of your call, press the OK button
three times. You can designate when you would like the
call duration to display: during the call, after the call, or
both. For more information on configuring this option, see
Cost of Call
To view the cost of the call during the call, press the OK
button three times. The cost appears together with the
call duration. You can designate whether or not you would
like the cost to display. For more information on configuring
this option, see Chapter 5, Using Other Features.
Volume
To make the volume softer or louder, press the left (? )
and right (? ) arrow keys until the volume is comfortable.
Calling Regular Telephones

Disconnect Mode
When you make a call in Disconnect mode, the Yap Jack
Plus disconnects from your ISP after each call. This is the
default setting when you receive your device.
To make a call to a regular telephone in Disconnect
mode:
1. Pick up your telephone handset, and listen for a
dial tone.
2. Press the @ button on your Yap Jack Plus.
3. Using your telephone keypad, dial the number of
the person you want to call.
24
?? For all domestic calls within the US,

dial 1 + area code + 7-digit telephone
number.
?? For international calls placed from
the US, dial 011 + country code +
city code + telephone number.
?? If you are calling from outside the
US to the US, dial 1 + area code + 7-
digit telephone number.
US, dial 011 + country code + city
code + telephone number.
If you need to delete a previously entered
number, you can back up and delete it by
pressing the ? button.
You will hear “Please hold while your call is being

connected.” Then, after a few seconds, your Yap
Jack Plus will place the call through your ISP.
This process will take some time, depending on
how long it takes to reach and connect to your
ISP.
You can check the status of your call by

watching the LCD display. You will hear
three beeps when the call has been
connected to the ISP and three more beeps
when the call has been connected to the
party you are trying to reach.
To mute the call so that you won’t be heard
by the person on the other end of the call,
simply press the @ button. Press the @
button again to disable the mute function.
4. When you have finished with your call, simply

LCD.
5. To place another call, pick up your telephone
handset, and repeat the steps above.
25
Stay Connected Mode

When you make a call in Stay Connected mode, the Yap
Jack Plus stays connected to your ISP after each call.
However, the first call is a similar experience to calling in
Disconnect mode.
For information on how to change your

connection option to Stay Connected, refer
to Chapter 4, Configuring Your Device.
While in Stay Connected mode, do not press
the Menu/Exit button at any time during your
call. If you press Menu/Exit, you will
disconnect from the ISP.
To make your first call to a regular telephone in Stay
Connected mode:
dial tone.
3. Using your telephone keypad, dial the number of
the person you want to call.
?? For all domestic calls within the US,
dial 1 + area code + 7-digit telephone
number.
?? For international calls placed from
the US, dial 011 + country code +
city code + telephone number.
US to the US, dial 1 + area code + 7-
digit telephone number.
US, dial 011 + country code + city
code + telephone number.
pressing the left (? ) button.

26

ISP.

connected to the ISP, and three more beeps
The LCD displays the message, Connected to
ISP, and the number of minutes remaining
before disconnect.
handset, and dial the telephone number.
Your call will be connected automatically.
6. If you want to disconnect from the ISP, press the
Menu/Exit button.
Calling Other Net2Phone Devices

Disconnect Mode
When you make a call in Disconnect mode, the Yap Jack
Plus disconnects from your ISP after each call.
To make a call to another Net2Phone device in
Disconnect mode:
dial tone.
3. Using your telephone keypad, dial *72 and the
account number of the person you want to call.

27

ISP.

connected to the ISP and three more beeps
LCD.
handset, and repeat the steps above.
Stay Connected Mode

When you make a call in Stay Connected mode, the Yap
Jack Plus stays connected to your ISP after each call.
While in Stay Connected mode, do not

press the Menu/Exit button at any time
during your call. If you press Menu/Exit,
you will disconnect from the ISP.
To make a call to another Net2Phone device in Stay
Connected mode:
dial tone.
3. Using your telephone keypad, dial *72 and the
account number of the person you want to call.

This process will take some time depending on
ISP.
28

The LCD displays Connected to ISP and the
number of minutes remaining before disconnect.
handset, and dial the telephone number.
Your call will be connected automatically.
6. If you want to disconnect from the ISP, press the
Menu/Exit button.
Receiving a Call from another

Net2Phone Device
Starting with version 1.2, Yap Jack Plus devices can
receive calls from other Net2Phone devices if they dial *72
+ your account number. However, in order for you to
receive a call on your device, you must set up the Accept
Call feature. For version 1.2, you can only receive one
inbound call per Accept Call set up.
?? If your device does not have the

Accept Call feature (item 3 on the
main menu), please upgrade the
firmware to version 1.2 (or later)
using the remote Upgrade feature.
?? See the Getting Product Information
section of Chapter 5, Using Other
Features, to find out how to see
what firmware version you currently
have. See the Upgrading the Yap
Jack Plus Firmware section of
Chapter 5 for details on how to
upgrade your device.
You must be out of Stay Connected mode in
order for Accept Call mode to work properly.
To receive an incoming call from another Net2Phone

device:
button.
29
2. Press the down (?) button until you see

>Accept Call on the LCD, and then select it by
3. When >Accept Call is displayed, select it by
pressing the @ button.
The set up process will take some time,
depending on how long it takes to reach and
connect to your ISP. Accept Call Waiting…
displays on the LCD.
4. When a call comes in, the display will read Pick
Up Phone.
5. Pick up your telephone handset, and talk as
usual.
6. When you complete the call, you can set up the
device to accept another call by repeating the
steps above.
30
44 Configuring Your Device

Overview
Configuring your Yap Jack Plus is quick and simple using
the LCD display and your telephone handset.

?? Use the LCD menu system
?? Configure your ISP information
?? Configure your Yap Jack Plus
account information
?? Configure your device with
advanced features
LCD Menu System

The Yap Jack Plus LCD menu system provides an entry
point to all configuration settings, ISP self-test, and
firmware upgrades.
Beginning with version 1.2, the Yap Jack Plus

display supports English, Spanish and French.
To change the language on your display, see
The following sections describe each main menu item and
the options available in that menu.
Basic Setup
This menu enables you to enter the following Yap Jack
Plus account information:
?? Language
?? Account Configuration
?? Account Number
?? PIN
31
?? ISP Configuration
?? Primary ISP
o ISP Phone Number
o ISP User Name
o ISP Password
o ISP Access Type
o Custom Script
?? Backup ISP
o ISP Phone Number
o ISP User Name
o ISP Password
o ISP Access Type
o Custom Script
?? Use Dial Prefix
?? Dialing Prefix
?? ISP Redial
?? DNS 1
?? DNS 2
Advanced Setup
This menu enables you to select feature options or initiate
particular features.
?? Administration
?? Dialing Setup
o Use Masked Dial
o Mask Dial Prefix
?? Display Setup
o Call Duration
o Cost of Call
o Custom Name
?? Change Password
?? Device Setup
?? Call Waiting
?? C-W Enable Code
?? C-W Block Code
32
?? Modem Country
?? Dialing Mode
?? Voice Headers
?? Frames Per Packet
?? Contact Information
?? Your Email
?? Your Phone
?? Allow Messages
?? System
?? DSMap
?? BetaMap
?? Doorman 1
?? Doorman 2
?? Doorman Port
?? Debug
?? DNS Overwrite
Accept Call
This menu item enables you to set up the device to be
able to receive an incoming call.
Upgrade
This menu item enables you to obtain the latest version of
the Yap Jack Plus firmware.
Self Test
This menu item enables you to check if your ISP
information has been entered correctly and that the Yap
Jack Plus is able to connect to your ISP successfully.
Information
This menu allows you to view the following types of
information:
?? Firmware Version Number
?? Hardware Serial Number
33
Lock Menus
This menu option enables you to lock and unlock LCD
menu access and set up a login password.
Navigating the LCD Menu

LCD Menu Flow
The following flow diagram shows how you can navigate
through the LCD Menu system.
Yap Jack Plus time out

* Ready *
when Lock
Menus is on
when Lock
OK/
Password
Menus is off Enter Password incorrect Incorrect
(field entry) password
(info)
correct
password
Menu 1
Basic Setup Yap Jack Plus
* Ready *
Exit
down/up
Menu 2 A
Advanced Setup
down/up
Menu 5
Self Test
Menu 3 Exit
Accept Call
down/up
down/up
Menu 6
Information
Menu 4
Upgrade
down/up
Menu 7
A Lock Menus
34
Using the Menu

To access the LCD Menu system:
button.
2. When >Basic Setup is displayed on the LCD,
press the down (?) and up (?) buttons until you
reach the menu you want.
To enter a menu item/field:
?? Press the OK button.
To view or change a field value:
1. Using the down (?) and up (?) buttons, move to
the menu item/field that you would like to edit and
press the OK button. If a sub-menu appears, use
the down (?) and up (?) buttons and the OK
button until you reach the desired field name.
2. When the field name and current value is
displayed, enter or change the value as needed.
To save the new value entered:
?? Press the OK button.
To reset the field value:
?? Press the # key on your telephone keypad.
To exit out of the field value and revert to the previous
value:
?? Press the Menu/Exit button.
To exit back to previous menu:
?? Press the Menu/Exit button.
To exit back to the main LCD display:
?? Press the Menu/Exit button until the LCD display
reads Yap Jack Plus * Ready *.
Basic Setup
Basic Setup enables you to enter the following Yap Jack
Plus account information:
Field Name Description
35

Language Change the LCD and voice
prompts from English to
French or Spanish.
Account Enter Net2Phone account
Configuration information into the Yap
(sub-menu) Jack Plus.
ISP Configuration Enter dial-up information for
(sub-menu) your primary and backup
ISPs
Connect Options If Disconnect is selected
(default), the Yap Jack Plus
will disconnect from your
ISP after each call. If you
select Stay Connected, you
will be able to make multiple
calls and the Yap Jack Plus
will stay connected to your
ISP for the time period
specified in the Connection
Time setting or until you
disconnect manually.
Connection Time If you select Stay Connected
as your Connect Option,
then you can enter the
number of minutes you want
the device to stay connected
to the ISP. Enter 0 if you
want the device to stay
connected permanently, and
the limit short of permanent
is 99. The default setting is
20 minutes.
36
Navigating the Basic Setup Menu
Menu 1
Basic Setup
OK
Language Language
OK
(field name) (field selection)
down/up Exit
Sub-Menu
Account Config
down/up
Exit
Sub-Menu
ISP Config
down/up
Connect Options OK
Connect Options
OK Exit
Connection Time Connection Time

OK
(field name) (field entry)
Exit
37
Account Configuration Sub-Menu

Account Configuration enables you to enter the following
Yap Jack Plus account information:

Account Number Enter your Yap Jack Plus
account number.
PIN Enter the personal
identification number
associated with your
account number.
Navigating the Account Configuration Sub-Menu

through the Account Configuration sub-menu.
Sub-Menu
Account Config
OK
Account Number Account Number

Exit OK
down/up Exit
PIN OK
PIN
Exit
38
ISP Configuration Sub-Menu

ISP Configuration enables you to enter the following dial-
up information for your ISP:

Primary ISP Enter dial-up information for
(sub-menu) your primary ISP or primary
access number.
Backup ISP Enter dial-up information for
(sub-menu) your backup ISP or
secondary access number.
Use Dial Prefix Specify if the Yap Jack Plus
should use a prefix before
dialing the ISP phone
number.
Dialing Prefix Specify the prefix (e.g., 9,)
that should be dialed before
the Yap Jack Plus dials the
ISP phone number.
ISP Redial Specify the number of times
the Yap Jack Plus should try
redialing in the event that
the first attempt to connect
to the ISP is unsuccessful.
The default setting is 3, and
you can choose from 1 to 5.
DNS 1, DNS 2 Utilized only if your ISP does
not provide the Yap Jack
Plus with DNS addresses
during dial-up or if your dial-
up’s DNS blocks access to
Net2Phone’s network.
39
Navigating the ISP Configuration Sub-Menu

through the ISP Configuration sub-menu:
Sub-menu
ISP Config
OK
Sub-sub-menu
Primary ISP
down/up
Sub-Sub-Menu
Backup ISP
down/up
Use Dial Prefix OK Use Dial Prefix

Exit Exit
down/up
Dialing Prefix OK
Dialing Prefix
down/up Exit
ISP Redial OK
ISP Redial
down/up Exit
DNS 1 DNS 1
OK
down/up Exit
DNS 2 DNS 2
OK
Exit
40
Primary ISP Sub-Menu

Primary ISP enables you to enter dial-up information for
your primary ISP. If you have only one ISP account, you
can use these fields to store your account information and
a primary access number for your ISP.

ISP Phone Num Enter the access telephone
number for your primary ISP
(or the primary access
number if you only have one
ISP).
ISP User Name Enter the user name for your
primary ISP account, if
necessary.
ISP Password Enter the password for your
primary ISP account, if
necessary.
ISP Access Type This field identifies the
standard type of ISP you are
using. The default setting is
1, which is the setting for
most ISPs. If you’re not
sure, please check with your
ISP and select the
appropriate number if 1 is
not correct. If your ISP’s
type is 99, then you must
call technical support to
help you enter a Custom
Script.
41

Custom Script This field is used to enter
any special dialing/access
instructions for certain ISPs.
This field is supplemental to
ISP Type selection 99 (as
mentioned in ISP Access
Type above). You should not
enter information in these
fields unless instructed to
do so by technical support.
42
NAVIGATING THE PRIMARY ISP SUB -MENU
Sub-Sub-Menu
Primary ISP
OK
ISP Phone Num. OK

ISP Phone Num.
down/up Exit
ISP User Name OK

ISP User Name
Exit down/up Exit
ISP Password ISP Password

OK
down/up Exit
ISP Access Type ISP Access Type

OK
Exit
down/up
Custom Script OK
Custom Script
Exit
43
Backup ISP Sub-Menu

Backup ISP enables you to enter dial-up information for
your secondary ISP. If you have only one ISP account,
you can use these fields to store your account information
and a secondary access number for your ISP

ISP Phone Num Enter the access telephone
number for your backup ISP
(or the backup access number
if you only have one ISP).
ISP User Name Enter the user name for your
backup ISP account, if
necessary.
ISP Password Enter the password for your
backup ISP account, if
necessary.
ISP Access Type This field identifies the
standard type of ISP you are
using. The default setting is 1,
which is the setting for most
ISPs. If you’re not sure, please
check with your ISP and select
the appropriate number if 1 is
not correct. If your ISP’s type
is 99, then you must call
technical support to help you
enter a Custom Script.
Custom Script Enter any special
dialing/access instructions for
certain ISPs. This field is
supplemental to ISP Access
Type selection 99 (as
mentioned in ISP Access Type
above). You should not enter
information in these fields
unless instructed to do so by
technical support.
44
Navigating the Backup ISP Sub-Menu
Sub-Sub-Menu
Backup ISP
OK
ISP Phone Num. OK

ISP Phone Num.
down/up Exit
ISP User Name OK

ISP User Name
down/up Exit
Exit
ISP Password OK
ISP Password
down/up Exit
ISP Access Type ISP Access Type

OK
Exit
Custom Script OK
Custom Script
Exit
45
Advanced Setup
The Advanced Setup menu provides you with the following
configuration options:

Administration Specify dialing and display
(sub-menu) preferences, and change
your password.
Device Setup Enter connection options,
(sub-menu) call waiting options, modem
country, dialing mode, voice
headers, and frames per
packet.
Contact Information Enter your email address,
(sub-menu) phone number, and if you
would like to allow
messages.
System Enter device information,
(sub-menu) such as the DSMAP, Beta
Map, doorman information,
debug setting, and DNS
Overwrite.
46
Navigating the Advanced Setup Menu
Menu 2
Advanced Setup
OK
Sub-Menu
Administration
down/up
Exit
Sub-Menu
Device Setup
down/up
Sub-Menu
Contact Info
down/up
Sub-Menu
System
47
Administration Sub-Menu
Administration enables you to configure the following Yap
Jack Plus options:

Dialing Setup Enter or select dialing
(sub-menu) parameters.
Display Setup Enter or select display
(sub-menu) options.
Change Password Modify the login password
associated with the Lock
Menus feature.
Navigating the Administration Sub-Menu
Sub-Menu
Admin
OK
Dialing Setup
(sub-sub-menu)
Exit down/up
Display Setup
(sub-sub-menu)
down/up
Change Password OK
Enter Password
48
Dialing Setup Sub-Sub-Menu

Use Masked Dial Enables you to insert the
international dialing prefix
for the country you are in so
that when you make an
outgoing international call
originating from outside the
United States, you will not
need to dial the US prefix of
“011,” as was required in
previous versions.
Mask Dial Prefix Enter the international
dialing prefix for the country
you are in so that when you
make an outgoing
international call, you will
not need to dial the US
prefix of “011,” as was
required in previous
versions.
49
NAVIGATING THE DIALING SETUP SUB -SUB -MENU
Sub-Sub-Menu
Dialing Setup
OK
Exit Use Masked Dial Use Masked Dial

OK
down/up Exit
Mask Dial Prefix Mask Dial Prefix

OK
Exit
50
Display Setup Sub-Sub-Menu

Call Duration Specify when you would like
the call duration to be
available for display on the
LCD. Options are During the
Call, After the Call, or Both.
Cost of Call Specify whether or not you
would like the cost of the
call to be displayed.
Options are “Display” and
“Do Not Display.” The cost
of the call will be displayed
in the currency defined in
the user’s Net2Phone
account..
Custom Name Enter text that you would
like displayed on the LCD in
place of “Yap Jack Plus”.
Use the telephone keypad to
enter the text. For example,
if you enter “Good Morning”
as the Custom Name, the
LCD will display Good
Morning * Ready *.
51
NAVIGATING THE DISPLAY S ETUP SUB -SUB -MENU
Sub-Sub-Menu
Display Setup
OK
Call Duration Call Duration

OK
Exit down/up Exit
Cost of Call Cost of Call

OK
down/up Exit
Custom Name OK
Custom Name
Exit
52
Device Setup Sub-Menu

Device Setup enables you to configure the following Yap
Jack Plus options:

Call Waiting This field tells the device if you
have the Call Waiting feature
active (select In Use) on your
telephone line or not active
(select Not in Use). The default
setting is Not in Use.
C-W Enable Code Some telephone systems need
to receive an Enable Code to
turn the Call Waiting feature
back on after you’ve
disconnected from your ISP. If
you’re not sure whether you
need this code or not, check
with your local telephone
company.
C-W Block Code If you have selected the In Use
setting for Call Waiting, then
you must enter the Call
Waiting Block code in this
field. This code will turn off the
feature while you’re placing
calls using the device. You
must provide this code or your
Yap Jack Plus call will be
dropped when another call
comes in. If you’re not sure of
what the code is, check with
your local telephone company.
Modem Country To activate the appropriate
modem standards for your
country, enter your country
code. See page 40 for a list of
country codes. The default
country code is 1 (United
States).
53

Dialing Mode Select Tone (touch-tone) or
Pulse (rotary) for the dialing
mode of your telephone. The
default setting is Tone.
Voice Headers Users can switch between N2P
and RTP (default) voice
headers, depending on
Net2Phone network routing.
This value should only be
modified if directed to by a
Net2Phone reseller or
Net2Phone support
Frames per If users encounter poor call
Packet quality because of bandwidth
issues, the FPP setting can be
changed to 1, 2 or 3. The
default setting is 2. 1 can be
used when the connection is
good, 3 when the connection
is poor.
54
Navigating the Device Setup Sub-Menu
Sub-Menu
Device Setup
OK
Call Waiting OK
Call Waiting
down/up Exit
C-W Enable Code C-W Enable Code

OK
down/up Exit
C-W Block Code OK

C-W Block Code
Exit
down/up Exit
Modem Country OK
Modem Country
down/up Exit
Dialing Mode OK
Dialing Mode
down/up
Exit
Voice Headers Voice Headers

(field name) OK
(field selection)
down/up
Exit
Frames Per Pkt OK

Frames Per Pkt
Exit
55
Contact Information Sub-Menu

Contact Information enables you to enter or select the
following options:

Your Email Using your telephone
keypad, you can enter an
email address that technical
support will use to send
upgrade notifications or
pertinent information
regarding the device or
service. (highly
recommended!)
Your Phone If you want technical
support to keep your
telephone number on record
for future technical support
communications, you can
enter a contact telephone
number in this field.
Allow Messages Select if you want to allow
text messages to be sent to
you by technical support
(Enable) or if you do not
want messages (Disable).
The default setting is
Disable.
56
Navigating the Contact Information Sub-Menu
Sub-Menu
Contact Info
OK
Your Email Your Email

OK
Exit down/up Exit
Your Phone OK
Your Phone
down/up Exit
Allow Messages Allow Messages

OK
Exit
System Sub-Menu
The System sub-menu contains important communication
settings for the Yap Jack Plus. You should not enter or
change any information in these fields unless instructed to
do so by technical support.
57
Modem Country Codes

To set up your device with the appropriate modem
settings, enter the country code for your country from the
list below. The default is United States (1). If your country
is not listed, then use the default setting.
Country Code Country Code

Australia 61 Korea 82
Austria 43 Luxembourg 352
Belgium 32 Mexico 52
Bulgaria 359 Netherlands 31
Canada 1 New Zealand 64
China 86 Norway 47
Czech Republic 420 Philippines 63
Denmark 45 Poland 48
Finland 358 Portugal 351
France 33 Russia 7
Germany 49 Singapore 65
Greece 30 Slovak Republic 421
Hong Kong 852 Spain 34
Hungary 36 Sweden 46
India 91 Switzerland 41
Ireland 353 Taiwan 886
Israel 972 United Kingdom 44
Italy 39 United States 1
Japan 81
58
55 Using Other Features

Overview
The Yap Jack Plus provides several other features:
Information, Self Test, Upgrade, and Reset settings.

?? Lock the menus
?? Change the display language
?? Add a custom name for the device
?? Display the call duration
?? Display the cost of the call
?? Set a dialing prefix
?? Use masked dialing
?? Change the voice headers setting
?? Change the frames per packet
setting
?? Get product information
?? Test your ISP connection
?? Upgrade the firmware
?? Reset your settings to factory
default
Lock the Menus

This new feature enables you to lock and unlock LCD
menu access and set up a login password.
To lock the menus:
button.
59
2. Using the down (?) button, move to the >Lock

Menus menu option, and then select it by
The Lock Menus selection field displays.
3. Use the up (?) button to select Yes, and then
select it by pressing the OK button.
The display will read Password Not Set
Press Any Key.
4. Press any button on the Yap Jack Plus.
The New Password entry field displays.
telephone keypad, enter the password you would
like to set.
6. Press the OK button to save the password.
The Confirm Password entry field displays.
7. Using the telephone keypad, enter the password
again.
8. Press the OK button to save the password.
The display reads Enter Password
Password Saved.
Once the password is set and you press the Menu/Exit
button, you will be prompted for the password. Just pick
up the telephone handset and enter the password using
the telephone keypad. Then press the OK button. The
menu will then display on the LCD.
To change the password, simply go to the Advanced
Setup menu, select Administration and then Change
Password. The device will prompt you to enter the
current password before setting the new one.
Testing Your ISP Connection

Although not required, it is recommended that you have
the Yap Jack Plus test the ISP connection before you
place your first call.
To test your ISP connection:
button.
60
2. Using the down (?) button, move to the >Self

Test menu option, and then select it by pressing
the OK button.
The device will attempt to connect to your ISP
access telephone number. If the connection is
successful, Test Successful displays on the
LCD. If the connection is not successful, the
device tries to connect three times and then
displays an error message.
3. Press Menu/Exit to conclude the test.
If the ISP test is not successful, make sure

that you’ve entered the following
information correctly:
?? ISP access telephone number for your
primary ISP (and backup ISP, if you
have one); remember to include a
dialing prefix, if necessary
?? ISP user name (only if needed by your
primary and/or backup ISP)
?? ISP password (only if needed by your
primary and/or backup ISP)
?? Net2Phone account number
?? Net2Phone PIN
Changing the Display Language

The Yap Jack Plus display supports the following
languages: English, Spanish and French. (More
languages will be supported in the future.) The default
language is English.
To change the language of the display:
button.
2. Select the >Basic Setup menu option by
3. Select the >Language menu option by pressing
the OK button.
The Language entry field displays.
61
4. Using the down (?) button, scroll down to select

the appropriate language.
5. To save your language setting, press the OK
button.
Adding a Custom Name

You can customize the Yap Jack Plus to display a 16-
character name on the LCD. Instead of the default name,
Yap Jack Plus * Ready *, you can have the Yap
Jack Plus display your name, your business name, etc.
To enter a custom name to be displayed on the LCD:
button.
>Advanced Setup menu option, and then
3. Press the OK button to select the
>Administration menu option.
>Display Setup menu option, and then select
it by pressing the OK button.
>Custom Name menu option.
The Custom Name entry field displays.
telephone keypad, enter the password you would
like to set.
Information.
9. Press the Menu/Exit button four times to exit out
and hang up your telephone handset.
Your new custom name displays on the LCD.
62
Displaying the Call Duration

With the Yap Jack Plus, you can designate when to view
the duration of your call.
To select when to display the call duration:
button.
11. Press the OK button to select the >Call
Duration menu option.
The Call Duration selection field displays.
12. Using the down (?) and up (?) buttons to view
the different options: During Call, After Call, and
Both.
13. Select the desired setting and press the OK
button to save the call duration setting.
To view the call duration:
1. If you selected to display the call duration during
the call and you have a call in progress, press the
OK button three times to display the call duration.
2. If you selected to display the call duration after
the call, the duration time will display on the LCD
after the call has concluded.
3. If you selected to display the call duration both
during and after the call, you can press the OK
button three times to display the duration while
the call is in progress, and the duration will also
display on the LCD once the call has concluded.
Displaying the Cost of the Call

The Yap Jack Plus lets you choose whether or not you
would like the LCD to display the cost of the call.
63
To display the cost of the call:

button.
5. Press the OK button to select the >Cost of
Call menu option.
The Cost of Call selection field displays.
6. Use the up (?) button to select Display.
7. Press the OK button to save the setting.
To view the cost of the call while the call is in

progress, press the OK button three times.
The call cost will display on the LCD.
Setting a Dialing Prefix

If your phone line requires you to dial a prefix to access an
outside line (for example, some business phones require
that you dial a 9 to access an outside line), you can
designate that prefix by following these steps. If you do
not need to indicate a prefix, you can skip this section.
To specify the use of a dialing prefix:
button.
2. Select the >Basic Setup menu option by
3. Using the down (?) button, move to the >ISP
Config menu option and press the OK button.
4. Using the down (?) button, move to the >Use
Dial Prefix menu option and press the OK
button.
The Use Dial Prefix entry field displays.
64
5. Use the up (?) button to select In Use.

>Dialing Prefix menu option and press the
OK button.
The Dialing Prefix entry field displays.
telephone keypad, enter the desired prefix.
For example: If you have to dial a “9” to access
an outside line when dialing your ISP, you would
enter a prefix of 9, (the comma inserts a pause
before dialing the ISP’s phone number).
10. Press the Menu/Exit button until the LCD
displays Yap Jack Plus * Ready *, and
Using Masked Dialing

This feature enables you to insert the international dialing
prefix for the country you are in so that when you make an
outgoing international call, you will not need to dial the US
prefix of “011,” as was required in previous versions.
To use masked dialing:
button.
>Advanced Config menu option, and then
3. Select >Use Masked Dial by pressing the OK
button.
The Use Masked Dial entry field displays.
4. Press the up (?) button to display In Use and
then select it by pressing the OK button.
5. Press the down (?) button to select >Mask
Dial Prefix and then press OK.
The Mask Dial Prefix entry field displays.
6. Pick up your telephone handset, and, using the
telephone keypad, enter the Dial Prefix for your
65
country and press the OK button.

For example: If the prefix for international dialing
in your country is “00,” and you want to call the
UK (Country Code 44), then you should enter
“00” in the Mask Dial Prefix field so that
when you place your call, you will dial “0044,” as
usual, and the telephone number you want to call
without entering “011” first. In this example, to
call the UK, you would dial 00 + country code +
area code + number, or 0044604-870-2250.
When placing a call within your country
(outside of the US), you must still enter your
Dial Prefix and the Country Code before
entering the telephone number. To place the
call within France, for example, you would
dial 00 + country code + area code +
number, or 003356443822.
7. Press the Menu/Exit button until the LCD
displays Yap Jack Plus * Ready *, and
Changing the Voice Headers

Setting
Users can switch between N2P and RTP (default) voice
headers, depending on Net2Phone network routing. This
value should only be modified if directed to by a
Net2Phone reseller or Net2Phone support.
To change the voice headers setting:
button.
OK button.
button.
4. Using the down (?) button, move to the >Voice
Headers menu option, and press the OK button.
The Voice Headers entry field displays.
66
5. Use the down (?) button to select N2P or the up

(?) button to select RTP.
Changing the Frames per Packet

Setting
If users encounter poor call quality because of bandwidth
issues, the frames per packet setting can be changed to 1,
2 or 3. The default setting is 2. 1 can be used when the
connection is good, 3 when the connection is poor.
To change the frames per packet setting:
button.
OK button.
button.
>Frames Per Pkt menu option, and press the
OK button.
The Frames Per Pkt selection field displays.
5. Using the down (?) and up (?) buttons, select
the desired setting from the available options: 1,
2, or 3.
Getting Product Information

The Information feature provides the following information:
?? Firmware version number
?? Hardware serial number
This information is especially helpful when troubleshooting
product problems.
To view the firmware version:
67

dis played on the LCD, press the Menu/Exit
button.
>Information menu option, and then select it
3. Select the >FW Version menu option by
The firmware version number displays.
4. To exit out of this field, press Menu/Exit.
To view the hardware serial number:

button.
>Information menu option, and then select it
3. Press the down (?) button to move to the
>Serial Number menu option, and then select
The hardware’s serial number displays.
4. To exit out of this field, press Menu/Exit.
Testing your ISP Connection

Although not required, it is recommended that you have
the Yap Jack Plus test the ISP connection before you
place your first call.
To test your ISP connection:
button.
2. Using the down (?) button, move to the >Self
Test menu option, and then select it by pressing
the OK button.
The device will attempt to connect to your ISP
If the connection is successful, Test
Successful displays on the LCD. If the
connection is not successful, the device tries to
68
connect three times and then displays an error

message.
3. Press Menu/Exit to conclude the test.
If the ISP test is not successful, make sure
that you’ve entered the following
information correctly:
?? Account number
?? PIN
?? ISP access telephone number
?? ISP user name (if necessary)
?? ISP password (if necessary)
?? Dialing prefix setting
Upgrading the Yap Jack Plus

Firmware
Upgrading the firmware (the software that runs the
hardware device) can be done remotely and quickly.
To upgrade the firmware:
button.
>Upgrade menu option, and then select it by
3. When Firmware Upgrade is displayed, use the
down (?) and up (?) buttons to select Yes or
No. To start the upgrade process, select Yes
and then press the OK button.
The device connects to the Yap Jack Plus
Upgrade Server.
4. The display will read Firmware Upgrade
Press @ button. Press the @ key to begin
the upgrade.
Do not press any buttons or unplug the
device while it is connected to the upgrade
server or your device may fail.
69
A series of messages displays.

If the upgrade is successful, Upgrade
Complete displays on the LCD. If the upgrade is
unsuccessful, Upgrade Failed displays.
5. Press the @ key to restart the device.
Resetting All Settings to Factory

Default
This feature enables you to clear your Yap Jack Plus of all
previous settings and return to default settings. You only
need to do this if you’re returning your device or if you
want to start fresh with all new settings.
If you perform this procedure, you will not

be able to retrieve your previous settings
(e.g., account number and PIN).
To reset all settings to factory default:

1. Unplug the power cord from the device.
2. Press the Menu/Exit and OK buttons
simultaneously for 5 seconds.
3. Plug the power cord back in.
4. Follow the instructions on the LCD.
All settings are reset to factory default and Yap
Jack Plus * Ready * displays.
70
66 Entering Information
Overview
Entering information into your Yap Jack Plus is easy once
you understand how to use the telephone keypad.

?? Use the telephone keypad
?? Navigate the LCD entry fields
Using the Telephone Keypad

Using the telephone keypad to enter digits, letters and
characters is similar to entering information into a cellular
phone address book.
To use the telephone keypad:
1. Pick up your telephone handset, or turn on your
telephone.
2. Press the appropriate keys the appropriate
number of times to enter the numbers, letters or
characters, depending on the entry field.
For example: To enter the @ sign, press the 1
key twice.
To enter G, press the 4 key five times.
The characters that you enter display on the
Yap Jack Plus LCD screen. Remember to
keep looking at the LCD as you enter.
Use the Telephone Keypad Map on the next

page as a guide until you learn the entry
system.
71
Telephone Keypad Map

Use the following chart to help you determine which key to
press and how many times to get a particular character or
letter.
Examples: To enter the @ sign, press the 1 key twice.
To enter a capital G, press the 4 key five times.
Press the key from the left column the appropriate number
of times on the top row to enter the character, number or
letter on the map below:
1 2 3 4 5 6 7 8 9 10
1 @ . _ # - * / \ $
11 12 13 14 15 16 17 18 19 20
& space + = ( ) | ` % ^
1
21 22 23 24 25 26 27 28 29 30
[ ] { } ~ , ? : ; ‘
31 32
> <
2 2 a b c A B C
3 3 d e f D E F
4 4 g h i G H I
5 5 j k l J K L
6 6 m n o M N O
7 7 p q r s P Q R S
8 8 t u v T U V
9 9 w x y z W X Y Z
0 0
72
Navigating the LCD Entry Fields

While entering information into the LCD, you can navigate
and edit the field using the following methods.
Backspace/Delete (*)
To backspace and delete a character, press the * key on
your telephone keypad.
If you want to delete the contents of a field

(i.e., all of the characters in a field), press
the right arrow (? ) button on your Yap Jack
Plus to scroll all the way to the end of the
entry, and then press the * key on your
keypad to delete each character.
Reset (# or Menu/Exit)
To reset a field to its original state, press the # key on your
telephone keypad or press the Menu/Exit button on your
Yap Jack Plus.
Scrolling (? ,? ,? ,? )
To scroll within a field, use the left (? ), right (? ), down
(?), and up (? ) arrow buttons on your Yap Jack Plus.
73
74
77 FAQs
To aid in troubleshooting, please review these frequently
asked questions.
Q What do I do if I need to dial a 9 before the ISP

dial-up number?
A To set the use of a dialing prefix, access the

Basic Setup menu and go to ISP Config
then Use Dial Prefix. Press the OK button
and select In Use. Press the OK button again
to save your entry. Then, go to Dialing
Prefix and press the OK button. Using your
telephone keypad, enter 9, (the comma inserts
a pause before dialing the ISP’s phone
number). Press the OK button to save your
entry.
Q How can I disable call waiting?
A To disable call waiting, enter the Advanced

Setup menu and go to Device Setup, then Call
Waiting. Select In Use, and press the OK
button to save your entry. Now, scroll down to
C-W Block Code, and enter the code to block
the call waiting feature, and press the OK
button to save your entry. If you don’t know the
code, contact your local telephone company.
Q How do I know how much money I have left in

my account?
A When connected on a call, press the OK button

twice.
75
Q Can I connect my Yap Jack Plus to a digital

PBX?
A No. The Yap Jack Plus is not compatible with a

digital PBX line and may be damaged if
connected to a digital PBX line. If you wish to
use your Yap Jack Plus with a digital PBX
phone system, you must use an analog-to-
digital modem converter.
Q Will my cordless phone work with the YAP Jack

Plus?
A Yes. Cordless phones are compatible with the

Yap Jack Plus. Simply connect the cord to the
same phone jack that you would a regular
phone.
Q I’m having problems entering my user name and

password with the alphanumeric key codes.
What can I do?
A Please use your handy alphanumeric keyboard

map found in Chapter 6, Entering Information,
or in the Quick Start Guide.
Q My ISP requires me to enter the “@” symbol and

the domain name when I log on. Does the Yap
Jack Plus accommodate this symbol?
A Yes it does. When you are entering your ISP

login user name information, just press the “1”
key on the telephone keypad 2 times for the
“@” symbol and 3 times for the “.” (period/dot)
in the domain name.
Q Can I use a fax machine with my YAP Jack Plus?
A No. You cannot use a fax machine with your

Yap Jack Plus.
76
Q How do I dial a number with the Yap Jack Plus?
A There are two options: you can dial as though

you are in the United States or you can use
masked dialing. To call a number in New
Jersey, for example, first press the @ button on
the Yap Jack Plus, then dial 1-201-555-1212.
To call a number outside of North America,
press the @ button and then dial 011 + country
code + city code + number. To find out how to
use masked dialing, refer to the Using Masked
Dialing section in Chapter 5, Using Other
Features.
Q I use AOL as my Internet Service Provider (ISP)

but it does not work with the Yap Jack Plus.
A The YAP Jack Plus will not currently work with
AOL, as the device requires an ISP that utilizes
Point-to-Point Protocol (PPP).
Q My Yap Jack Plus has very low audio. How can I

raise the volume?
A There are two things that you should check if

you are experiencing low audio on the Yap
Jack Plus. First and foremost, check the
volume on the phone. If the volume is still too
low, press the up arrow button on your Yap
Jack Plus while you are speaking until the
volume is high enough.
Q Do I need a computer to use a Yap Jack Plus?
A No, the Yap Jack Plus works through a

standard telephone line by dialing into an ISP.
No need for a computer!
77
Q If the Yap Jack Plus does not work through a

computer, then how do I set it up?
A The Yap Jack Plus is configured using a
telephone keypad attached to the device and
the LCD screen. See Chapter 4, Configuring
Your Yap Jack Plus for more information.
Q What equipment do I need to use a Yap Jack

Plus?
A All you need is a standard analog telephone

and an account with an Internet service
provider (ISP) that works with the PPP protocol.
This is the standard method of dialing in to the
Internet.
Q Is the Yap Jack Plus difficult to configure; how

long does it take?
A The configuration is quite simple, and initial
setup can be done in five minutes or so. All you
must do is follow the Quick Start Guide to set
up your Yap Jack Plus Account/PIN and your
ISP account information using the telephone
keypad to enter the information.
Q Can I make regular phone calls without

disconnecting the Yap Jack Plus?
A Yes, the YAP Jack Plus only functions when

you press the @ button on the top of the box.
Otherwise, you can use the attached phone as
you normally do.
78
Q Will there ever be any updates to the Yap Jack

Plus?
A Sometimes the internal software (firmware) that
runs the Yap Jack Plus is upgraded. You can
upgrade easily via the Upgrade function in the
main menu.
Q Does the Yap Jack Plus work internationally?
A Yes, the Yap Jack Plus will work anywhere in

the world, as long as your Internet provider
uses the PPP standard. (However, an
international power adapter may be necessary.)
Q When I am in Stay Connected mode, and the

party I was speaking to hangs up, the LCD still
displays “Call in Progress.” Is there a problem?
A No, simply hang up your telephone handset to

end the current call. The display will show that
you are still connected, along with the
connection timer display. To place another call,
pick up your telephone handset, and dial the
telephone number. To disconnect from the
ISP, press the Menu/Exit button.
Q When I dial, the display shows “Call in Progress”

but I cannot contact my party.
A It may be that you have run out of funds.

Please try to make the call again, and if it does
not go through, please contact your
reseller/distributor to check that you have
enough funds in your account to place a call.
79
80
88 Product Specifications
Model
Yap Jack Plus: YJP-01
Standards and Protocols

N2P: system control protocol
PPP: standard connection to Internet provider
TCP/IP: transmission control Internet provider
Linux: operating system
G.723.1. VAD/CNG: bandwidth saving algorithm
DTMF Tone Detection and Generation: standard for
touch-tone compatibility
Electrical
Power adaptor: 120 or 220 VAC, 24 VDC/250 mA
Power consumption: 9W (max.)
Environmental
Operating Temp: 0 to 40 C
Humidity: 10 to 90% non-condensing
Network Interface: RJ-11 telephone jack
Standards Compliance: FCC Class B part 15 and part 68
Dimensions: 5.625 x 4.75 x 1.375 in.
Weight: 198 grams
81
82
99 FCC Information
ACTA FCC Part 68 Customer
Information
This equipment complies with Part 68 of the FCC rules
and the requirements adopted by the ACTA. On the
bottom of this equipment is a label that contains, among
other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be
provided to the telephone company.
This equipment uses the following Universal Service Order
Codes (“USOC”) jacks: RJ11.
A plug and jack used to connect this equipment to the
premises wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements
adopted by the ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed to
be connected to a compatible modular jack that is also
compliant. See installation instructions for details.
The REN is used to determine the number of devices that
may be connected to a telephone line. Excessive RENs on
a telephone line may result in the devices not ringing in
response to an incoming call. In most but not all areas, the
sum of RENs should not exceed five (5.0). To be certain of
the number of devices that may be connected to a line, as
determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001, the
REN for this product is part of the product identifier that
has the format US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a decimal point
(e.g., 03 is a REN of 0.3).
If this equipment Yap Jack Plus YJP-01 causes harm to
the telephone network, the telephone company will notify
you in advance that temporary discontinuance of service
may be required. But if advance notice isn’t practical, the
83
telephone company will notify the customer as soon as

possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its
facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens the
telephone company will provide advance notice in order
for you to make necessary modifications to maintain
uninterrupted service.
If trouble is experienced with this equipment Yap Jack
Plus YJP-01, for repair or warranty information, please
contact Net2phone Inc. located at 520 Broad Street,
Newark NJ (phone number: 973-438-3111). If the
equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the
equipment until the problem is resolved.
There are no user serviceable parts in this equipment.
Connection to party line service is subject to state tariffs.
Contact the state public utility commission, public service
commission or corporation commission for information.
If your home has specially wired alarm equipment
connected to the telephone line, ensure the installation of
this Yap Jack Plus YJP-01 does not disable your alarm
equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a
qualified installer.
84
Part 15
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when
the equipment is operated in a residential environment.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception, which
can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by
one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician
for help
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
85
86
Yap Jack Plus User’s Guide – Index
Index
Accept Call, 7, 36 Connection Time, 6, 39
Account Contact Info, 7
Entering Account Information, Contact Information Menu, 65
15, 42 Navigating, 66
Funds Left, 26, 85 Cordless Phone, 86
Time Left, 26 Country Codes, 67
Account Configuration Menu, Custom Name, 4, 6, 59, 71
5, 42 Custom Script, 48, 51
Navigating, 42 Default
Administration, 6 Reset Factory Defaults, 79
Administration Menu, 56 Delete
Navigating, 57 When Entering Characters, 83
Advanced Setup Device Setup Menu, 61
Navigating, 55 Navigating, 63
Advanced Setup Menu, 6, 18, Dialing Mode, 7, 20, 62
35, 54 Dialing Setup Menu, 57
Allow Messages , 65 Navigating, 58
AOL Disconnect Mode, 25, 27, 30
Compatibility, 87 Display Setup Menu, 59
Backspace Navigating, 60
When Entering Characters, 83 DNS, 4
Backup ISP Menu Email Address, 18, 65
Navigating, 52 Fax Machine
Basic Setup Menu, 5, 34, 38 Compatibility, 86
Navigating, 40 FCC Information, 94
Call Frames per Packet, 4, 7, 62,
Accept Call, 3 76
Cost, 4, 6, 27, 59, 73 Interface, 11
Duration, 4, 6, 27, 59, 72 ISP
Information, 25 Access, 25
Status, 26, 31 Access Type, 47, 51
Call Waiting, 6, 61, 85 Backup, 4, 6, 51
Block Code, 7, 21, 61 Configuration, 5
Disabling, 20 Disconnections, 25
Enable Code, 7, 61 Entering ISP Information, 15
Calling Primary, 4, 5, 47
Other Net2Phone Devices, 30 Navigating, 49
Receiving a Call from another Redial, 25, 44
N2P Device, 32 Testing your Connection, 69,
Regular Telephones, 27 78
Connect Options, 6, 25, 39 ISP Configuration Menu, 43
87
Yap Jack Plus User’s Guide – Index
Navigating, 45 Prefix
Language, 3, 5, 39 Dialing, 3, 44, 73, 85
Changing the Display Requirements
Language, 70 System and Service, 8
Masked Dialing, 3, 57, 58, 74 Self Test, 7, 36
Menu Serial Number, 7, 36, 77
Lock Menus, 3, 7, 37, 68 Setup, Yap Jack Plus, 13
Navigating, 37 Device Setup, 6
Structure, 5 Dialing Setup, 6
Menu/Exit Button, 83 Display Setup, 6
Modem Country, 7, 61 Standards and Protocols, 92
Mute, 3 Stay Connected Mode, 25, 29,
Name 31
Custom, 71 System Menu, 66
Package Contents, 8 Telephone Keypad, 81
Password Upgrading
Change, 6, 69 Firmware, 7, 36, 78
Lock Menus, 3, 7, 56, 68 Version Number, 7, 36, 77
Primary/Backup ISP, 16, 17, Voice Headers, 4, 7, 62, 75
47, 51 Volume, 27, 87
PBX, 86
88

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4 Configuring Your Device....................................................................31

Changing the Frames per Packet Setting..........................................67

This chapter describes:

New Features and Functionality

is Yap Jack Plus * Ready *. For

If you have an older version of the Yap Jack

User Interface Changes

New Menu Structure

?? System—Enables you to enter or change

System and Service Requirements

?? Access to a dial-up Internet service provider

Using this Guide

For information on… Go to…

Yap Jack Plus Interface

This chapter describes how to:

Setting up your Yap Jack Plus

To set up and connect your device:

Entering Net2Phone Account and

Please have all account information ready and be

7. Using the down (?) button, select >PIN and

4. Select >ISP Phone Num. by pressing the OK

6. To save your entry, press the OK button.

7. If your primary ISP does not require a user name

9. To save your entry, press the OK button.

16. Select >ISP Phone Num. by pressing the OK

Checking Advanced Setup

?? Dialing mode—enables you to select your

Entering Your Contact Email Address

6. To save your entry, press the OK button.

Changing Your Telephone Dialing Mode

Disabling Call Waiting

2. Using the down (?) button, move to the

9. To save your entry, press the OK button.

Although not required, it is recommended

33 Yap Jack Plus Calling

If your device can’t accept incoming calls,

This chapter describes:

Telephone Number Called

Time Left in Account

To exit out of this setting, press the OK

Funds Left in Account

To exit out of this setting, press the OK

Calling Regular Telephones

?? For all domestic calls within the US,

You will hear “Please hold while your call is being

You can check the status of your call by

4. When you have finished with your call, simply

Stay Connected Mode

For information on how to change your

You will hear “Please hold while your call is being

how long it takes to reach and connect to your

You can check the status of your call by

Calling Other Net2Phone Devices

You will hear “Please hold while your call is being

how long it takes to reach and connect to your

You can check the status of your call by

Stay Connected Mode

While in Stay Connected mode, do not

You will hear “Please hold while your call is being

4. When you have finished with your call, simply

Receiving a Call from another