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Wai Hin Lwin

No 6 , Room 6, Pon Nya Wa Hta Na Street ,Tramway, Yangon ,Myanmar 11211

Mobile: +95 9973331534


Passport No: MB540358

Professional Summary

Accomplished Senior Infrastructure Engineer (Networking) with 6 years’ experience in using Cisco routers,
switches and firewalls. Work focuses on designing, installing, configuring, administrating and troubleshooting
security of LAN/WAN networks. More than 3 years of management experience applying people, process,
problem-solving and technical skills to improve individual, team and organizational performance. Designed,
developed and implemented technical infrastructure. Provide technical expertise and guidance for IT
requirements including identification, optimization, procurement and installation of required processes,
hardware and software. Strong communication skills that allow me to interface at all levels for the completion
of projects and in offering technical support to other employees. Team player who excels both in groups and
working independently with minimal supervision.

Work Experience
ICT Ops Senior Manager (Infrastructure)
Ooredoo Myanmar Telecommunication
2015 to present

 Responsible for IT Infrastructure upgrades/add-ons planning and finalizing the BoQs Quarterly.
 Manage network incidents/problems/changes within committed SLA
 ICT Operation E2E budget management and cost efficiency monitoring.
 Improve network optimization by successfully implementing network performance management products
for company’s infrastructure.
 Administer the central server and all network communications equipment.
 Maintain and optimize firewalls.
 Create and implement disaster recovery across two sites.
 Evaluate current practices and create future IT recommendations for all IT assets for annual budget.
 Manage and carry out various IT projects, including licensing, project scheduling and hardware acquisition.
 Recognizing reports/system improvement areas and highlight to vendors
 Participate in cross functional management meetings with Vendors and business stakeholders
 Maintained LAN/WAN network consisted of a high number of data collection devices controlled by
multiple high speed servers and Cisco routers.
 Responsible for the various stages of Prepare, Plan, Design, Implementation, Operation and testing of
Infrastructure computing, Storage, Virtualization (Hypervisor, VIM, Cloud )

IT Infrastructure Senior Engineer – Networking

Ooredoo Myanmar Telecommunication

 Managed computer network for company with 1000+ employees.

 Conducted client server distributed computing, capacity planning, network and systems management,
facilities management, performance tuning, workload analysis and systems security.
 Responsible for end-to-end delivery of Corporate IT/backend network from requirements gathering, design,
testing, rollout and service operations, upgrade and among others.
 Policy development for various network access controls such as firewalls, Intrusion detection system and
other network devices (e.g., Cisco ISE, routers, switches, etc.) for wired, wireless and VPN to ensure
security over OM network.
 Vendor Management SPoC for Maintaining APNIC account./Multi-vendor communication (
 Development of work plans and designs, and advice on improvements and/or recommendations on network
 Perform configuration deployments to production network devices.
 Responsible for Network design, planning, testing, implementation and maintenance of network and
network devices (e.g., routers, switches, firewalls etc.) to ensure optimum performance and availability of

IT Infrastructure Senior Engineer – Networking

Air Mandalay-Airline Aviation

 Responsible of installing and maintaining all Network equipment such as routers, switches
 Troubleshooting all kind of problems related to internet connection and systems in all sites.
 Maintains network infrastructure such as switches and routers, wireless devices, and troubleshoot problems
 installation and configuration Juniper SRX240 H ,Juniper EX4200 and Socomec Netys RT UPS added in
24U Rack
 Separating VLAN and Firewall Policy on all VLAN
 Wireless installation
Education and Training
Bachelor Computer Science B.C.Sc
Computer Studies,
Yangon, Myanmar

CISCO Certifications
CCNA, CCNP, CCIE (Routing and Switching)


MCSA, ITIL, Leadership Programme by MIM (Malaysian Institute of Management)


 Critical thinking as required for determining best practices, troubleshooting and alternative solutions
 Inductive reasoning skills used to gather information and come to logical conclusions regarding cause and
 Communicating well with supervisors, subordinates and peers via written or spoken word to determine their
needs and evaluate problems
 Detail-oriented when troubleshooting or designing systems to ensure no solution goes unnoticed