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Training Program on



Suite c53, efab mall Abuja
The constantly evolving workplace demands lifelong learning to acquire
knowledge and skills, as well as develop a positive attitude to succeed in one’s job.
Administrative professionals and Executives Officers need to diligently build
competences that can satisfy the requirements of emerging business trends. You
also need mental flexibility to adapt and keep pace with the rapidly changing
customer preferences and information technologies. This course will help you
strengthen three key skills for critical administrative effectiveness: personal,
technical and interpersonal. You will learn to cultivate effective work habits and
develop management desired qualities to prepare for promotional opportunities

At the end of the programme, participants will be able to:
 Manage four key areas that affect personal effectiveness
 Build five management desired qualities for advancement
 Develop skills to harness information technologies to maximise productivity
 Enhance communication with listening, questioning and informing skills
 Contribute as a team player for win-win teamwork

1. Managing Personal Effectiveness
 Discovering the Key to Growth
 Building the Vital Components
 Conducting a Personal Audit

2. Building Self-Esteem
 Harnessing Self Image Visualisation
 Essential administrative skills
 Constructing a Personal Mission Statement
 Preparing for Opportunities
 Defining Success
 Cultivating Effective Habits
 Developing Management Desired Qualities

3. Enhancing Communication
 Heightening Listening Skills
 Employing Probing Skills
 Improving Informing Skills

4. Managing Information Technology

 Mining Data for Insights
 Supporting Impactful Presentations
 Practising Technology Etiquette

5. Handling Confidentiality
 Appreciating Confidentiality
 Observing Verbal Confidentiality
 Protecting Document Confidentiality

6. Organising Meetings
 Managing Supervisor’s Diary
 Making Travel Arrangements
 Assembling a Meeting Checklist

7. Enriching Interpersonal Skills

 Managing Personalities
 Analysing Personalities
 Identifying Your Personality Type
 Bridging Personality Differences
9. Building Win-Win Teamwork
 Leveraging Diversity for Synergy
 Recognising Interdependence
 Achieving Win-Win Outcomes
 Taking Ownership

10. Setting Goals

 Outlining Actions
 Determining Deadlines


Workshop based, participants will engage in group and individual projects

that simulate work situations. Case studies and videos will be employed
where appropriate to enhance learning. This workshop promises fun as you

N85,000 only per participant (Vat inclusive)

DATE: Open


AUSTFUN LIMITED is established to empower individuals, groups of people and
organization in providing learning and development, and consultancy services for
excellent performance. We are equipped to strengthen your staff skills as you
desire to build a quality organization. We provide expert training and work force
development for Federal, State and Local government institution as well as the
Private Sector.
To empower individual to succeed in their career

OUR VISION STATEMENT To be the top provider of training and consultancy

services in all the organization we serve and to promote, facilitate, and enhance
people skills and productivity.