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JOSEPH W. CHAN, M.Ed.

Los Angeles, CA • (562) 881-2088 • josephxchan@yahoo.com • josephwchan.weebly.com


EDUCATION
Trident University International, Cypress, CA October 2016-Present
DOCTOR OF PHILOSOPHY (Ph.D.), Educational Leadership, GPA: 3.74
Dissertation: The Impact of GED Exam Scores on Adult Motivation, Retention, and Critical Thinking
University of Southern California (USC), Los Angeles, CA May 2016
MASTER OF EDUCATION (M.Ed.), Postsecondary Administration & Student Affairs, GPA: 3.84
California Baptist University (CBU), Riverside, CA May 2014
BACHELOR OF ARTS (B.A.), Public Relations, GPA: 3.89
Activities: International Service Project, Urban Excursion, Christian Challenge, Caihong Fellowship
TEACHING EXPERIENCE
University of Southern California, Los Angeles, CA January 2015- April 2016
USC Office of International Services
• Taught beginner level ESL to 15+ international adult learners and visiting scholars
• Strategized with the instructors from other classes in order to discuss best teaching methods
• Designed curriculum and lessons on verbal, nonverbal, and written English
• Fostered an inclusive “open space” class environment that promoted diversity and inclusion
USC Orientation Programs
American Culture Class Instructor
• Co-taught a class of 10+ students on various topics related to American culture and customs
• Worked with an established curriculum, and made presentations conducive to student learning
• Fostered a seminar-style environment where students respect others’ cultures, race, and customs
• Gave assignments and quizzes that enabled the international students to think critically
USC American Language Institute
Conversation Partner
• Provided one-on-one conversations with international students to strengthen their English skills
• Met with 5 international students weekly to develop their verbal and written communication skills
• Provided one-on-one career counseling, academic advisement, homework help, presentation help,
email and paper formatting, editing services, and general English speaking
California Baptist University, Riverside, CA August 2013 -April 2014
English Tutor
• Tutored English, oral communications, and mandarin Chinese to students
• Mentored over 100 students about English essays, mechanics, syntax, sentence structure, and analysis
• Offered constructive criticism to those needing assistance in public speaking and rhetoric
• Created a 40-page pamphlet and made presentations on MLA, APA, and Associated Press writing
International Service Projects, MeiZhou, China May 2013
Overseas English Teacher
• Provided daily ESL lessons to over 50 university students in China
• Volunteered at a shelter home, blind/deaf school, foster care home, and K-12 schools to teach ESL
• Designed curriculum that met the needs of diverse, multi-ethnic populations
• Worked with adult learners in urban settings using verbal, nonverbal, and written instruction
WORK EXPERIENCE
Trident University International, Cypress, CA May 2016-Present
Admissions Advisor/Graduate Teaching Assistant
• Work with online adult learners to get them started on their path to graduation
• Update curriculum through reviewing past materials and finding appropriate text and assignments
• Collaborate with Student Finance, Registrar, and Center for Student Success to meet student needs
• Assist students with retrieving transcripts, working with inactive returns, retroactive withdrawals,
change of majors, scholarships, and discussing career options based on selected degree programs
• Provide student portal walk-through so students are acclimated with the online learning platform
• Advise undergraduate and graduate students on university programs, structure, accreditation,
evaluations, tuition payment plans, financial aid, corporate benefits, military or veteran’s benefits
• Maintain a relevant understanding of regulations associated with the Family Education Rights and
Privacy Act (FERPA) with regards to distribution of student information and following regulations
• Train incoming hires on standards and regulations for all enrollment processes
LEADERSHIP
American College of Education, Indianapolis, IN July 2017 - Present
Chapter President, Kappa Delta Pi
• Founded the chapter, organized the chapter leadership team, and presenter for induction ceremonies
• Designed the chapter website: acekdp.weebly.com and primary point of contact
• Launched KDP buddies, an opportunity to pair up KDP members each month
• Generated newsletters for the chapter so the organization can stay up-to-date on service opportunities
• Guided the leadership board and established monthly objectives
• Discussed opportunities within the local chapter and national organization
• Recruited over 500 members and launched social media pages for the chapter members
• Serve as a liaison between the regional coordinator, chapter counselors, and members
• Provide consistent support and communication to ensure smooth organizational growth
University of Southern California, Los Angeles, CA January 2015- April 2016
Director of Communications, Graduate Student Government (GSG)
• Vote on and propose legislation in the GSG Senate, and coordinate expansion efforts
• Highlight and communicate GSG advocacy issues, events, and resources to graduate students
• Maintained media relations, social media, promotion and planning, and design
• Managed a $12,000 budget allocated for swag, website maintenance, and related expenses
• Generated the weekly newsletter using MailChimp to communicate with the graduate student body
• Created the GSG Resource Packet, consisting of all the resources available to graduate students
• Led the Public Relations to maintain GSG's website, coordinate events, and implement PR campaigns
Skills
Technical: Salesforce, CourseNet Student Services System (CNSSS), Educational Benchmark Inc.
(EBI), Microsoft Office (Excel, Word, Powerpoint), Student Information System (SIS), Qualtrics,
Symplicity, Google Apps, Adobe Photoshop and InDesign, Tumblr, Twitter, Facebook, Instagram,
LinkedIn, Snapchat, Google+, APA and MLA format, Sharepoint, Google Drive
Languages: English (Professional Working), Mandarin Chinese (Working Proficiency)
Platforms: BlackBoard, Canvas, MyTLC
Awards and Recognition
• 2018 Recipient of the President's Scholarship award for Kappa Delta Pi: Available to one
undergraduate, graduate, or doctoral student, or practicing educator dedicated to leadership and service
• 2018 Recipient of Trustee Award at Trident University International: This award is given to one full-
time faculty member and staff member who, in the opinion of the Board, have exhibited exemplary
service on behalf of Trident University and its students
• 2018 Recipient of Admissions Third Annual APEX Award: This award is given to the highest
performing advisor for the entire fiscal year. The metrics to determine this award include lead to
contact, lead to interview, referral registration, and student retention. 9 individual APEX awards.
• 6-time Nominee for Trident University’s COMMIT Award: A peer-nomination process where other
university employees select a peer who exemplifies the values of Trident University International.