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You need to connect to external network (internet) and disconnect from SE network or VPN. If you are connected to SE
Network or VPN, authentication will be as is today
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Step 5: Step 7: • Fingerprint authentication can be performed instead
After you have successfully installed the app on your • Enable sw ipe option of sw ipe (fingerprint-compliant devices only)
phone, you can configure the Sw ipe functionality.
Note:
• Once you have paired your Smartphone, the
application you w ant to access requests you to • Once you are successfully authenticated, you w ill
“swipe”. see the below screen
Sw ipe = put your finger on the red ID button and
Step 6: move it upw ards
• Tap on ‘Sw ipe settings’
Note:
• You only need to pair your smartphone once.
• Sw iping / fingerprint authentication, however, will be
required each time you w ant to access an application from
outside the Schneider netw ork.
Pairing your device – Without installing the Ping app on your
phone
Username: SESAXXXXXX
Password: ****** (Windows password)
123456
Illustration:
How to Unlock your PC via Self Service
Forgot Password
At this point, if your mobile device has not been previously paired, This account is not
enrolled for self-service
you will receive the opposite error message. password reset
To do so, please refer to the pairing section of the Ping user guide
available on Box: https://schneider-electric.box.com/v/PingEndUserGuide
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1. Go to http://passwordreset.schneider-electric.com Note !!!
> via smartphone or computer This process requires your smartphone
to be set up for PingId.
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2. Provide your SESA ID in USERNAME field, click ‘Send Request’.
If you receive the following error message, you will
not be able to proceed. Please contact 2929IT.
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• The w ebsite will send an authentication request to Authenticate w ith Touch-IDby You are authenticated.
PingID on your smartphone. touching Home button
• Press the PingID SSO notification requesting (or Sw ipe) Return to the password reset screen to
authentication continue the process.
Confidential Property of Schneider Electric | Page 13
Choose new password
Final steps
6 7 Appendix
> This service extends the Ping Federate
environment, enabling users to reest their
password and recover their account in the
event of a forgotten password.
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Unpairing your device
Step 2: .
Tap on Settings
Step 4:
• Tap on Unpair
Automatic Device Unpairing
If you need to unpair your device in case of Stolen device, Replaced device, Formatted device you can use the easy way to
automatically unpair your device through 2929IT
• Connect to 2929IT to be able to open a ticket • Enter a business justification (e.g. lost phone, unpair…)
https://2929it.Schneider-electric.com
• Hit on ‘Subm it’
• Search for option ‘PingID Mobile Pairing-Unpair Device’ and Hit on ‘Need to Request’
• After 30 seconds your device will be automatically
unpaired!