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Operating Instructions

Digital Cordless Phone


Model No. KX-TGC210
KX-TGC212
KX-TGC213
Digital Cordless Answering System
Model No. KX-TGC220
KX-TGC222

R Model shown is KX-TGC210.

Before initial use, see “Getting Started”


on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.

Consulte “Guía Rápida Española”, página 45.

For assistance, visit our Web site: http://www.panasonic.com/help for customers


in the U.S.A. or Puerto Rico.

Please register your product: http://www.panasonic.com/prodreg

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Table of Contents
Introduction Useful Information
Model composition .......................................3 Voice mail service ......................................34
Accessory information ..................................3 Wall mounting (Charger only) ....................35
Error messages ..........................................36
Important Information Troubleshooting .........................................37
For your safety .............................................5
FCC and other information .........................42
Important safety instructions ........................6
For best performance ...................................6 Guía Rápida Española
Other information .........................................7 Guía Rápida Española ...............................45
Specifications ...............................................8
Appendix
Getting Started Customer services .....................................49
Setting up .....................................................9 Warranty (For United States and Puerto
Controls ......................................................11 Rico) ...........................................................50
Display icons ..............................................12
Language settings ......................................12
Index
Index...........................................................52
Date and time .............................................13
Recording your greeting message .............13
Other settings .............................................13

Making/Answering Calls
Making calls ...............................................14
Answering calls ..........................................14
Useful features during a call .......................15
Intercom .....................................................16

Phonebook
Phonebook .................................................17
Speed dial ..................................................19

Programming
Menu list .....................................................20
Alarm ..........................................................24
Silent mode ................................................24
Call block ....................................................25
Other programming ....................................26
Registering a unit .......................................26

Caller ID Service
Using Caller ID service ...............................27
Caller list ....................................................27

Answering System
Answering system ......................................29
Turning the answering system on/off .........29
Greeting message ......................................29
Listening to messages ...............................30
Remote operation .......................................31
Answering system settings .........................32

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Introduction

Model composition
n KX-TGC210 series n KX-TGC220 series

R Model shown is KX-TGC212. R Model shown is KX-TGC222.

Base unit Handset


Series Model No.
Part No. Part No. Quantity
KX-TGC210 KX-TGC210 KX-TGC210 KX-TGCA20 1
series KX-TGC212 KX-TGC210 KX-TGCA20 2
KX-TGC213 KX-TGC210 KX-TGCA20 3
KX-TGC220 KX-TGC220 KX-TGC220 KX-TGCA20 1
series KX-TGC222 KX-TGC220 KX-TGCA20 2

Accessory information
Supplied accessories
Quantity
No. Accessory item/Order number KX-TGC210 KX-TGC212 KX-TGC213
KX-TGC220 KX-TGC222
A AC adaptor/PNLV226Z 1 1 1
B Telephone line cord/PQJA10075Z 1 1 1
C Rechargeable batteries/HHR-4DPA 2 4 6
D Handset cover*1/PNYNTGCA20SR 1 2 3
E Charger*2 – 1 2

*1 The handset cover comes attached to the handset.


*2 PNLC1055ZS (Silver), PNLC1055ZR (Red)

For assistance, please visit http://www.panasonic.com/help 3

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Introduction
A B C D E

Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 49).

Accessory item Order number


Rechargeable HHR-4DPA*1
batteries R To order, please visit
http://www.panasonic.com/batterystore
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
T-adaptor KX-J66
Range extender KX-TGA405*2

*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By installing this unit, you can extend the range of your phone system to include areas
where reception was previously not available. This product can be purchased online. Please
visit our Web site: http://www.panasonic.com/RangeExtender

Other information
R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.

Expanding your phone system


Handset (optional): KX-TGDA20
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
R Optional handset is a different design from
that of the supplied handsets.
R You cannot purchase the supplied handset
(KX-TGCA20) separately.

4 For assistance, please visit http://www.panasonic.com/help

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Important Information
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
For your safety placed under heavy objects.
To prevent severe injury and loss of life/
property, read this section carefully before Operating safeguards
using the product to ensure proper and safe
R Unplug the product from power outlets
operation of your product.
before cleaning. Do not use liquid or
aerosol cleaners.
WARNING R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
Power connection allow it to become wet at all. This may
R Use only the power source marked on the cause a fire. If the telephone line cord plug
product. becomes wet, immediately pull it from the
R Do not overload power outlets and telephone wall jack, and do not use.
extension cords. This can result in the risk
of fire or electric shock. Medical
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so R Consult the manufacturer of any personal
may cause electric shock and/or excessive medical devices, such as pacemakers or
heat resulting in a fire. hearing aids, to determine if they are
R Regularly remove any dust, etc. from the adequately shielded from external RF
AC adaptor/power plug by pulling it from (radio frequency) energy. (The product
the power outlet, then wiping with a dry operates in the frequency range of
cloth. Accumulated dust may cause an 1.92 GHz to 1.93 GHz, and the RF
insulation defect from moisture, etc. transmission power is 115 mW (max.).)
resulting in a fire. R Do not use the product in health care
R Unplug the product from power outlets if it facilities if any regulations posted in the
emits smoke, an abnormal smell, or makes area instruct you not to do so. Hospitals or
an unusual noise. These conditions can health care facilities may be using
cause fire or electric shock. Confirm that equipment that could be sensitive to
smoke has stopped emitting and contact us external RF energy.
at http://www.panasonic.com/contactinfo
R Unplug from power outlets and never touch
the inside of the product if its casing has
CAUTION
been broken open.
R Never touch the plug with wet hands. Installation and location
Danger of electric shock exists. R Never install telephone wiring during an
electrical storm.
Installation R Never install telephone line jacks in wet
locations unless the jack is specifically
R To prevent the risk of fire or electrical
designed for wet locations.
shock, do not expose the product to rain or
R Never touch uninsulated telephone wires or
any type of moisture.
terminals unless the telephone line has
R Do not place or use this product near
been disconnected at the network interface.
automatically controlled devices such as
R Use caution when installing or modifying
automatic doors and fire alarms. Radio
telephone lines.
waves emitted from this product may cause
R The AC adaptor is used as the main
such devices to malfunction resulting in an
disconnect device. Ensure that the AC
accident.
outlet is installed near the product and is
easily accessible.

For assistance, please visit http://www.panasonic.com/help 5

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Important Information
R This product is unable to make calls when:
– the handset batteries need recharging or
have failed. Important safety
– there is a power failure. instructions
When using your product, basic safety
Battery precautions should always be followed to
R We recommend using the batteries noted reduce the risk of fire, electric shock, and
on page 4. USE ONLY rechargeable injury to persons, including the following:
Ni-MH batteries AAA (R03) size. 1. Do not use this product near water for
R Do not mix old and new batteries. example, near a bathtub, washbowl,
R Do not open or mutilate the batteries. kitchen sink, or laundry tub, in a wet
Released electrolyte from the batteries is basement or near a swimming pool.
corrosive and may cause burns or injury to 2. Avoid using a telephone (other than a
the eyes or skin. The electrolyte is toxic and cordless type) during an electrical storm.
may be harmful if swallowed. There may be a remote risk of electric
R Exercise care when handling the batteries. shock from lightning.
Do not allow conductive materials such as 3. Do not use the telephone to report a gas
rings, bracelets, or keys to touch the leak in the vicinity of the leak.
batteries, otherwise a short circuit may 4. Use only the power cord and batteries
cause the batteries and/or the conductive indicated in this manual. Do not dispose of
material to overheat and cause burns. batteries in a fire. They may explode.
R Charge the batteries provided with or Check with local codes for possible special
identified for use with this product only, in disposal instructions.
accordance with the instructions and SAVE THESE INSTRUCTIONS
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger). For best performance
Failure to follow these instructions may
cause the batteries to swell or explode. Base unit location/avoiding noise
Attention: The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
A nickel metal hydride battery that is
TVs, radios, personal computers,
recyclable powers the product you have
wireless devices, or other phones.
purchased.
– facing away from radio frequency
Please call 1-800-8-BATTERY
transmitters, such as external antennas
(1-800-822-8837) for information on how to
of mobile phone cell stations. (Avoid
recycle this battery.
putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the
local environmental conditions.

6 For assistance, please visit http://www.panasonic.com/help

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Important Information
R If the reception for a base unit location is
not satisfactory, move the base unit to
Notice for product disposal, transfer,
another location for better reception. or return
R This product can store your private/
Environment confidential information. To protect your
R Keep the product away from electrical noise privacy/confidentiality, we recommend that
generating devices, such as fluorescent you erase information such as phonebook
lamps and motors. or caller list entries from the memory before
R The product should be kept free from you dispose of, transfer, or return the
excessive smoke, dust, high temperature, product.
and vibration.
R The product should not be exposed to Notice
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C (32 °F) or
greater than 40 °C (104 °F). Damp
basements should also be avoided.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.

Routine care
R Wipe the outer surface of the product
with a soft moist cloth.
ENERGY STAR
R Do not use benzine, thinner, or any As an ENERGY STAR® Partner, Panasonic
abrasive powder. has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S.
registered mark.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.

For assistance, please visit http://www.panasonic.com/help 7

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Important Information

Specifications
R Standard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
R Frequency range:
1.92 GHz to 1.93 GHz
R RF transmission power:
115 mW (max.)
R Power source:
120 V AC, 60 Hz
R Power consumption:
Base unit*1:
Standby: Approx. 0.6 W
Maximum: Approx. 3.2 W
Base unit*2:
Standby: Approx. 0.7 W
Maximum: Approx. 3.5 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 1.8 W
R Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)
*1 KX-TGC210 series: page 3
*2 KX-TGC220 series: page 3

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Getting Started
n Charger
Connect the AC adaptor to the power
Setting up outlet.

Connections
n Base unit 1
Connect the AC adaptor to the unit by
pressing the plug firmly.
Fasten the cord by hooking it.
Connect the AC adaptor to the power
outlet. Battery installation
Connect the telephone line cord to the R USE ONLY rechargeable Ni-MH batteries
unit, then to the single-line telephone jack AAA (R03) size (1).
(RJ11C) until you hear a click.
R Do NOT use Alkaline/Manganese/Ni-Cd
A DSL/ADSL filter (not supplied) is
batteries.
required if you have a DSL/ADSL service.
R Confirm correct polarities ( , ).
Note:
R Use only the supplied Panasonic AC
adaptor PNLV226.

5 3

1
R Follow the directions on the display to set
up the unit.

For assistance, please visit http://www.panasonic.com/help 9

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Getting Started

Battery charging Note for battery charging


Charge for about 7 hours. R It is normal for the handset to feel warm
R Confirm “Charging” is displayed (1). during charging.
R When the batteries are fully charged, R Clean the charge contacts of the handset,
“Fully charged” is displayed. base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
1 unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.

Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Note when setting up
Empty
Note for connections
R The AC adaptor must remain connected at Panasonic Ni-MH battery
all times. (It is normal for the adaptor to feel performance (supplied batteries)
warm during use.)
R The AC adaptor should be connected to a Operation Operating time
vertically oriented or floor-mounted AC
In continuous use 10 hours max.*1
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of Not in use (standby) 6 days max.*1
the adaptor may cause it to become
disconnected. *1 If eco mode is on.
Note:
During a power failure
R Actual battery performance depends on
The unit will not work during a power failure. usage and ambient environment.
We recommend connecting a corded-type
telephone (without AC adaptor) to the same
telephone line or to the same telephone line Intelligent eco mode
jack using a Panasonic T-adaptor (page 4). This feature automatically reduces handset
power consumption by suppressing handset
Note for battery installation transmission power when the handset is close
R Use the supplied rechargeable batteries. to the base unit.
For replacement, we recommend using the R When this feature is activated, is
Panasonic rechargeable batteries noted on displayed.
page 4, 6. R Eco mode is turned off when the clarity
booster is activated (page 15).

10 For assistance, please visit http://www.panasonic.com/help

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Getting Started
n Control type
Soft keys
Controls The handset features 2 soft keys. By
pressing a soft key, you can select the
Handset feature shown directly above it on the
display.
Navigator key
F – MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
– (Volume: MDN or MCN): Adjust the
receiver or speaker volume while talking.
– MFN : View the phonebook entry.
G
– MEN REDIAL: View the redial list.
– MCN CID (Caller ID): View the caller list.

A
H
Base unit
B
n KX-TGC210 series: page 3
A B

D I
J
E
K

A A
Charge contacts
M /LOCATORN
B R You can locate a misplaced handset
by pressing MLOCATORN.

Speaker
M N (TALK)
Dial keypad (*: TONE)
MZN (SP-PHONE: Speakerphone)
Microphone
Receiver
Display
MOFFN
MFLASHNMCALL WAITN
MINTERCOMN
Charge contacts

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Getting Started
n KX-TGC220 series: page 3 Item Meaning
A B C
Z Speakerphone is on.
(page 14)
Ringer volume is off.
(page 14)
Silent mode is on. (page 24)
Call sharing mode is off.
(page 23)
Alarm is on. (page 24)
Handset number
Battery level
Blocked call (page 25)
D E F G HI Clarity booster is on.
Charge contacts (page 15)
Speaker In use Answering system is being
MjN/MkN VOL.: (Volume up/down) used by another handset or the
MANSWER ON/OFFN base unit.*1
ANSWER ON/OFF indicator Line in Someone is using the line.
M N (PLAY/STOP) use
Message indicator
M N (Repeat) *1 KX-TGC220 series: page 3
M N (Skip)
MERASEN
MLOCATORN
R You can locate a misplaced handset
by pressing MLOCATORN.
Language settings
Display language
You can select either “English” or
Display icons “Español” as the display language. The
default setting is “English”.
Handset display items
1 MMENUN#110
Item Meaning 2 MbN: Select the desired setting. a
Within base unit range MSAVEN
Out of base unit range 3 MOFFN
The line is in use.
R When flashing: Voice guidance language
The call is put on hold.
R When flashing rapidly: An Available for:
incoming call is now being KX-TGC220 series (page 3)
received.
Eco mode is on. (page 10) You can select either “English” or
“Español” as the voice guidance language

12 For assistance, please visit http://www.panasonic.com/help

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Getting Started
of the answering system. The default setting is
“English”.
Other settings
1 MMENUN#112
2 MbN: Select the desired setting. Dialing mode
3 MSAVEN a MOFFN If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
Date and time “Pulse”: For rotary/pulse dial service.
1 MMENUN#101 1 MMENUN#120
2 Enter the current month, date, and year 2 MbN: Select the desired setting.
by selecting 2 digits for each. 3 MSAVEN a MOFFN
Example: July 15, 2014
07 15 14
3 MOKN
4 Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
09 30
5 *: Select “AM” or “PM”.
6 MSAVEN a MOFFN
Note:
R When English is selected as the display
language, 12-hour clock format is used.
When Spanish is selected, 24-hour clock
format is used.

Recording your greeting


message
Available for:
KX-TGC220 series (page 3)

You can record your own greeting message


instead of using a pre-recorded greeting
message. See page 29 for details.
1 MMENUN#302
2 MbN: “Yes” a MSELECTN
3 Record a greeting message. a MSTOPN
a MOFFN

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Making/Answering Calls
Example: If you need to dial the line access
number “9” when making outside calls with a
Making calls PBX:
1 Lift the handset and dial the phone 1 9 a MDN (Pause)
number. 2 Dial the phone number. a M N
R To correct a digit, press MCLEARN.
Note:
2 M N
R A 3.5 second pause is inserted each time
3 When you finish talking, press MOFFN or you press MDN (Pause) on the handset.
place the handset on the base unit or
charger.

Using the speakerphone Answering calls


1 Dial the phone number and press MZN. 1 Lift the handset and press M N or M N
when the unit rings.
2 When you finish talking, press MOFFN.
Note:
2 When you finish talking, press MOFFN or
place the handset on the base unit or
R To switch back to the receiver, press MZN/ charger.
M N. Any key answer: You can answer the call by
pressing any dial key.
Adjusting the receiver or speaker Auto talk: You can answer calls simply by
volume lifting the handset (page 22).
Temporary handset ringer off: You can turn
Press MDN or MCN repeatedly while talking. the ringer off temporarily by pressing M N.

Making a call using the redial list


Adjusting the handset ringer volume
The last 5 phone numbers dialed are stored in
the redial list (each 48 digits max.). Press MDN or MCN repeatedly to select the
desired volume while ringing.
1 MEN REDIAL
2 MbN: Select the desired phone number. Adjusting the base unit ringer volume
3 M N
Available for:
KX-TGC220 series (page 3)
Erasing a number in the redial list
Press MjN or MkN repeatedly to select the
1 MEN REDIAL
desired volume.
2 MbN: Select the desired phone number. R To turn the ringer off, press and hold MkN
a MERASEN until the unit beeps.
3 MbN: “Yes” a MSELECTN a MOFFN

Pause (for PBX/long distance service


users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 19).

14 For assistance, please visit http://www.panasonic.com/help

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Making/Answering Calls
1 Press MCALL WAITN to answer the 2nd
Useful features during a call.

call 2 To switch between calls, press MCALL


WAITN.
Note:
Hold R Please contact your service provider/
1 Press MMENUN during an outside call. telephone company for details and
availability of this service in your area.
2 MbN: “Hold” a MSELECTN
3 To release hold, press M N.
Temporary tone dialing (for
Note:
rotary/pulse service users)
R After holding for 10 minutes, the call is
disconnected. Press * (TONE) before entering access
numbers which require tone dialing.

Mute
Handset clarity booster
1 Press MMUTEN during a call.
This feature can improve sound clarity when
2 To return to the call, press MMUTEN. the handset is used in an area where there
Note: may be interference. During an outside call,
this feature is turned on automatically when
R MMUTEN is a soft key visible on the display necessary.
during a call.
R When this feature is turned on, is
displayed.
Flash
MFLASHN allows you to use the special Call share
features of your host PBX such as transferring
an extension call, or accessing optional You can join an existing outside call.
telephone services. To join the conversation, press M N when
the other unit is on an outside call.
Note:
Note:
R To change the flash time, see page 23.
R A maximum of 3 parties (including 1 outside
party) can join a conversation using 2
For call waiting or Call Waiting extensions. (3-way conference)
Caller ID service users R To prevent other users from joining your
conversations with outside callers, turn call
To use call waiting or Call Waiting Caller ID, sharing mode off (page 23).
you must first subscribe with your service
provider/telephone company.
This feature allows you to receive calls while Transferring calls, conference
you are already talking on the phone. If you calls
receive a call while on the phone, you will hear
a call waiting tone. Outside calls can be transferred or a
If you subscribe to both Caller ID and Call conference call with an outside party can be
Waiting with Caller ID services, the 2nd made between 2 handsets.
caller’s information is displayed on the 1 During an outside call, press
handset that is in use after you hear the call MINTERCOMN.
waiting tone. When 3 or more handsets are
registered:
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Making/Answering Calls
MbN: Select the desired unit. a MSELECTN 2 When you finish talking, press MOFFN.
2 Wait for the paged party to answer.
R If the paged party does not answer,
press M N to return to the outside
call.
3 To complete the transfer:
Press MOFFN.
To establish a conference call:
MMENUN a MbN: “Conf.” a MSELECTN
R To leave the conference, press MOFFN.
The other 2 parties can continue the
conversation.
R To put the outside call on hold:
MMENUN a MbN: “Hold” a
MSELECTN
To resume the conference: MMENUN
a MbN: “Conf.” a MSELECTN
R To cancel the conference: MMENUN a
MbN: “Stop conference” a
MSELECTN
You can continue the conversation
with the outside caller.

Intercom
Intercom calls can be made between
handsets.
Note:
R When paging unit(s), the paged unit(s)
beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, you hear 2 tones.
To answer the call with the handset, press
MOFFN, then press M N.

Making an intercom call


1 MINTERCOMN.
When 3 or more handsets are
registered:
MbN: Select the desired unit. a MSELECTN
2 When you finish talking, press MOFFN.

Answering an intercom call


1 Press MINTERCOMN or M N to answer
the page.

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Phonebook
Key Character
Phonebook 8 T U V 8
You can add 50 names (16 characters max.) t u v 8
and phone numbers (24 digits max.) to the 9 W X Y Z 9
phonebook, and assign each phonebook entry
to the desired group. w x y z 9
Important: 0 0
R All entries can be shared by any registered # #
handset.
R To enter another character that is located
on the same dial key, first press MEN to
Adding phonebook entries move the cursor to the next space.
R If you do not press any dial key within 5
1 or MFN a MMENUN seconds after entering a character, the
2 MbN: “Add new entry” a MSELECTN character is fixed and the cursor moves to
the next space.
3 Enter the party’s name. a MOKN
R in the above table represents a single
4 Enter the party’s phone number. a MOKN space.
5 MbN: Select the desired group. a
MSELECTN 2 times a MOFFN Erasing the character or number
Press MFN or MEN. a MCLEARN
Character table for entering names R Press and hold MCLEARN to erase all
characters or numbers.
While entering characters, you can switch
between uppercase and lowercase by
Storing a redial list number to the
pressing * (A®a).
phonebook
Key Character Phone numbers of up to 24 digits can be
1 & ’ ( ) H , stored in the phonebook.
– . / 1 1 MEN REDIAL
2 A B C 2 2 MbN: Select the desired phone number.
a MSAVEN
a b c 2
3 To store the name, continue from step 3,
3 D E F 3 “Editing entries”, page 18.
d e f 3
4 G H I 4 Storing caller information to the
g h i 4
phonebook
5 J K L 5 1 MCN CID
j k l 5 2 MbN: Select the desired entry.
R To edit the number: MMENUN a MbN:
6 M N O 6
“Edit” a MSELECTN
m n o 6 Press MEDITN repeatedly until the
7 P Q R S 7 phone number is shown in the desired
format. And then, press MSAVEN. Go to
p q r s 7 step 5.
3 MMENUN

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Phonebook
4 MbN: “Save CID” a MSELECTN To search by group
MGROUPN
5 MbN: “Phonebook” a MSELECTN
MbN: Select the desired group. a
6 Continue from step 3, “Editing entries”, MSELECTN
page 18. MbN: Scroll through the phonebook if
necessary.
3 M N
Groups
Groups can help you find entries in the
phonebook quickly and easily. You can Editing entries
change the names of groups assigned for
phonebook entries (“Friends”, “Family”, etc.).
1 Find the desired entry (page 18).
By assigning different ringer tones for different 2 MMENUN a MbN: “Edit” a MSELECTN
groups of callers, you can identify who is
calling (ringer ID), if you have subscribed to
3 Edit the name if necessary. a MOKN
Caller ID service. 4 Edit the phone number if necessary. a
MOKN
Changing group names/setting ringer 5 MbN: Select the desired group (page 18).
a MSELECTN 2 times
ID
6 MOFFN
The default group name is “Group 1” to
“Group 9”.
1 or MFN a MMENUN Erasing entries
2 MbN: “Group” a MSELECTN Erasing an entry
3 MbN: Select the desired group. a
1 Find the desired entry (page 18).
MSELECTN
4 To change group names 2 MMENUN a MbN: “Erase” a MSELECTN
MbN: “Group name” a MSELECTN a 3 MbN: “Yes” a MSELECTN
Edit the name (10 characters max.). a 4 MOFFN
MSAVEN
To set group ringer tone
MbN: Select the current setting of the Erasing all entries
group ringer tone. a MSELECTN a MbN: 1 or MFN a MMENUN
Select the desired ringer tone. a MSAVEN
5 MOFFN
2 MbN: “Erase all” a MSELECTN
3 MbN: “Yes” a MSELECTN

Finding and calling from a 4 MbN: “Yes” a MSELECTN

phonebook entry 5 MOFFN

1 or MFN
Chain dial
2 To scroll through all entries
MbN: Select the desired entry. This feature allows you to dial phone numbers
To search by first character in the phonebook while you are on a call. This
Press the dial key (0 to 9, or #) feature can be used, for example, to dial a
which contains the character you are calling card access number or bank account
searching for (page 17). PIN that you have stored in the phonebook,
MbN: Scroll through the phonebook if without having to dial manually.
necessary. 1 During an outside call, press MMENUN.

18 For assistance, please visit http://www.panasonic.com/help

TGC2xx(en_en)_1209_ver030.pdf 18 2013/12/09 11:46:10


Phonebook
2 MbN: “Phonebook” a MSELECTN Note:
3 MbN: Select the desired entry. R If you edit a phonebook entry which is
assigned to a speed dial key, the edited
4 Press MCALLN to dial the number. entry does not transfer to the speed dial
Note: key.
R When storing a calling card access number
and your PIN in the phonebook as one Editing an entry
phonebook entry, press MDN (Pause) to add
pauses after the number and PIN as 1 Press and hold the desired speed dial key
necessary (page 14). (1 to 9). a MMENUN
R If you have rotary/pulse service, you need 2 MbN: “Edit” a MSELECTN
to press * (TONE) before pressing
MMENUN in step 1 to change the dialing 3 Edit the name if necessary. a MOKN
mode temporarily to tone. When adding 4 Edit the phone number if necessary. a
entries to the phonebook, we recommend MOKN
adding * (TONE) to the beginning of
phone numbers you wish to chain dial 5 MSELECTN a MOFFN
(page 17).
Erasing an entry
1 Press and hold the desired speed dial key
(1 to 9). a MMENUN
Speed dial
2 MbN: “Erase” a MSELECTN
You can assign 1 phone number to each of
the dial keys (1 to 9) on the handset. 3 MbN: “Yes” a MSELECTN
4 MOFFN
Adding phone numbers to speed
dial keys Viewing an entry/Making a call
n By entering phone numbers: 1 Press and hold the desired speed dial key
1 Press and hold the desired speed dial (1 to 9).
key (1 to 9). a MADDN 2 To make a call, press M N
2 MbN: “Manual” a MSELECTN
3 Enter the party’s name (16 characters
max.). a MOKN
4 Enter the party’s phone number (24
digits max.). a MOKN
5 MSELECTN a MOFFN
n From the shared phonebook:
1 Press and hold the desired speed dial
key (1 to 9). a MADDN
2 MbN: “Phonebook” a MSELECTN
3 MbN: Select the desired entry.
4 MSAVEN a MOFFN

For assistance, please visit http://www.panasonic.com/help 19

TGC2xx(en_en)_1209_ver030.pdf 19 2013/12/09 11:46:10


Programming

Menu list
To access the features, there are 2 methods.
n Scrolling through the display menus
1 MMENUN
2 Press MCN or MDN to select the desired main menu. a MSELECTN
3 Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN
4 Press MCN or MDN to select the desired setting. a MSAVEN
n Using the direct command code
1 MMENUN a Enter the desired code.
Example: Press MMENUN#101.
2 Select the desired setting. a MSAVEN
Note:
R To exit the operation, press MOFFN.
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.

Display menu tree and direct command code table


Main menu: “Phonebook”
Operation Code
Viewing the phonebook entry. #280 18

Main menu: “Caller list”


Operation Code
Viewing the caller list. #213 27

Main menu: “Answering device”*1


Sub-menu 1 Sub-menu 2 Settings Code
Play new msg. – – #323 30
(msg.: message)
Play all msg. – – #324 30
Erase all msg.*2 – – #325 31
Greeting Record greeting*2 – #302 29
Check greeting – #303 30
Pre-recorded*2 – #304 30
(Reset to pre-recorded
greeting)

20 For assistance, please visit http://www.panasonic.com/help

TGC2xx(en_en)_1209_ver030.pdf 20 2013/12/09 11:46:10


Programming
Sub-menu 1 Sub-menu 2 Settings Code
Settings Ring count*2 2-7 rings #211 32
<4 rings>
Toll saver
Recording time*2 1 min #305 33
<3 min>
Greeting only*3
Remote code*2 <111> #306 31
Screen call <On> #310 32
Off
Answer on*2 – – #327 29
Answer off*2 – – #328 29

Main menu: “V.M. access” (V.M.: Voice mail)


Operation Code
Listening to voice mail messages. #330 34

Main menu: “Intercom”


Operation Code
Paging the desired unit. #274 16

Main menu: “Set date & time”


Sub-menu 1 Sub-menu 2 Settings Code
Date and time*2 – – #101 13
Alarm – Once #720 24
Daily
<Off>
Time adjustment*2, *4 – <Caller ID auto> #226 –
Manual

Main menu: “Initial setting”


Sub-menu 1 Sub-menu 2 Settings Code
Ringer setting Ringer volume Off–6 <6> #160 14
Ringer tone*5, *6 <Tone 1> #161 –
Silent mode On #238 24
– On/Off <Off>
Silent mode <11:00 PM/06:00 AM> #237 24
– Start/End

For assistance, please visit http://www.panasonic.com/help 21

TGC2xx(en_en)_1209_ver030.pdf 21 2013/12/09 11:46:10


Programming
Sub-menu 1 Sub-menu 2 Settings Code
Set date & time Date and time*2 – #101 13
Alarm Once #720 24
Daily
<Off>
Time adjustment*2, *4 <Caller ID auto> #226 –
Manual
Handset name – – #104 26
Call block*2 – – #217 25
First ring*2 <On> #173 25
Off
Block w/o num*2, *3 On #240 25
(Block calls without <Off>
phone number)
Speed dial – – #261 19
Voice mail Store VM access#*2 – #331 34
(VM: Voice mail)
VM tone detect*2 <On> #332 34
Off
LCD contrast – Level 1–4 <2> #145 –
(Display contrast)
Key tone – <On> #165 –
Off
Caller ID edit – <On> #214 27
(Caller ID number Off
auto edit)
Auto talk*7 – On #200 14
<Off>

22 For assistance, please visit http://www.panasonic.com/help

TGC2xx(en_en)_1209_ver030.pdf 22 2013/12/09 11:46:10


Programming
Sub-menu 1 Sub-menu 2 Settings Code
Set tel line Set dial mode*2 Pulse #120 13
<Tone>
Set flash time*2, *8 900 ms #121 15
<700 ms>
600 ms
400 ms
300 ms
250 ms
200 ms
160 ms
110 ms
100 ms
90 ms
80 ms
Set line mode*2, *9 A #122 –
<B>
Call sharing*2 – <On> #194 15
Off
Registration Register handset – #130 26
Deregistration*3 – #131 26
Change Display <English> #110 12
language Español
Voice prompt*1, *2 <English> #112 12
Español

Main menu: “Customer support”


Operation Code
Displaying customer support Web address. #680 –

*1 KX-TGC220 series: page 3.


*2 If you program these settings using one of the units, you do not need to program the same
item using another unit.
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*4 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 13).
*5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to
2). If you select a melody, you cannot distinguish lines by their ringers.
*6 The preset melodies in this product (“Tone 3” - “Tone 5”, “Melody 1” - “Melody 10”)
are used with permission of © 2012 Copyrights Vision Inc.
*7 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
For assistance, please visit http://www.panasonic.com/help 23

TGC2xx(en_en)_1209_ver030.pdf 23 2013/12/09 11:46:10


Programming
*8 The flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to
pick up the waiting call.
*9 Generally, the line mode setting should not be changed. This setting automatically maintains
receiver volume at the proper level depending on the current telephone line condition. Set
the line mode to “A” if telephone line condition is not good.

Alarm Silent mode


An alarm sounds at the set time for 3 minutes Silent mode allows you to select a period of
once or daily. Alarm can be set for each time during which the handset and/or base
handset. unit will not ring for outside calls. This feature
Important: is useful for time periods when you do not
want to be disturbed, for example, while
R Make sure the unit’s date and time setting sleeping. Silent mode can be set for each unit.
is correct (page 13).
Important:
1 MMENUN#720
R Make sure the unit’s date and time setting
2 MbN: Select the desired alarm option. a is correct (page 13).
MSELECTN R We recommend turning the base unit ringer
off (page 14) in addition to turning the silent
“Off” Turns alarm off. Go to step 7. mode on.
“Once” An alarm sounds once at the R If you have set the alarm, the alarm sounds
set time. even if the silent mode is turned on.

“Daily” An alarm sounds daily at the


set time. Go to step 4. Turning silent mode on/off
1 MMENUN#238
3 Enter the desired month and date. a
2 MbN: Select the desired setting. a
MOKN
MSAVEN
4 Set the desired time. R If you select “Off”, press MOFFN to
5 *: Select “AM” or “PM”. a MOKN exit.
6 MbN: Select the desired alarm tone. a 3 Enter the desired hour and minute you
MSELECTN wish to start this feature.
R We recommend selecting a different 4 *: Select “AM” or “PM”. a MOKN
ringer tone from the one used for
outside calls.
5 Enter the desired hour and minute you
wish to end this feature.
7 MSELECTN a MOFFN
6 *: Select “AM” or “PM”.
Note:
7 MSAVEN a MOFFN
R To stop the alarm, press MOFFN or place
the handset on the base unit or charger.
R When the handset is in use, the alarm will Changing the start and end time
not sound until the handset is in standby
mode. 1 MMENUN#237
2 Continue from step 3 “Turning silent
mode on/off”, page 24.

24 For assistance, please visit http://www.panasonic.com/help

TGC2xx(en_en)_1209_ver030.pdf 24 2013/12/09 11:46:10


Programming
8 MSAVEN a MOFFN
Call block n By entering phone numbers:
This feature allows the unit to reject calls when: 1 MMENUN#217
– the unit receives a call from a phone 2 MMENUN a MbN: “Add” a MSELECTN
number stored in the call block list as
unwanted (“Storing unwanted callers”,
3 Enter the phone number (24 digits max.).
R To erase a digit, press MCLEARN.
page 25).
– the unit receives a call without phone 4 MSAVEN a MOFFN
number (“Blocking incoming calls that have
no phone number”, page 25).
When a call is received, the unit rings briefly*1 Blocking incoming calls that
while caller information is being received. If have no phone number
the caller’s phone number matches an entry in
You can reject calls when no phone number is
the call block list, the unit emits no sound to
provided, such as private callers or out of area
the caller, and disconnects the call. (Caller ID
calls.
subscribers only)
*1 This is called first ring. If you do not want 1 MMENUN#240
the first ring to sound, turn this setting to 2 MbN: Select the desired setting. a
“Off” (page 25). MSAVEN a MOFFN
Important:
R Rejected calls are logged in the caller list. Setting the first ring for the call
block list
Storing unwanted callers If you do not want the first ring from a number
You can store up to 30 phone numbers in the on the call block list to sound, turn the first ring
call block list. setting to “Off”. The default setting is “On”.
Important: 1 MMENUN#173
R We recommend storing 10 digits (including 2 MbN: Select the desired setting. a
the area code). If only 7 digits are stored, all MSAVEN a MOFFN
numbers that have the same last 7 digits
will be blocked.
n From the caller list:
Viewing/editing/erasing call
1 MCN CID
block numbers
2 MbN: Select the entry to be blocked. 1 MMENUN#217
R To edit the number: MMENUN a MbN: 2 MbN: Select the desired entry.
“Edit” a MSELECTN R To exit, press MOFFN.
Press MEDITN repeatedly until the
phone number is shown in the 10-digit
3 To edit a number:
MEDITN a Edit the phone number. a
format. And then, press MSAVEN. Go to
MSAVEN a MOFFN
step 5.
To erase a number:
3 MMENUN MERASEN a MbN: “Yes” a MSELECTN
4 MbN: “Save CID” a MSELECTN a MOFFN
5 MbN: “Call block” a MSELECTN Note:
R When editing, press the desired dial key to
6 MbN: “Yes” a MSELECTN
add, MCLEARN to erase.
7 Edit the phone number if necessary (24 R When viewing, “Block w/o num” is
digits max.). displayed if the blocking incoming calls
For assistance, please visit http://www.panasonic.com/help 25

TGC2xx(en_en)_1209_ver030.pdf 25 2013/12/09 11:46:10


Programming
without phone number feature is turned on. 2 Base unit:
To turn the feature off: MERASEN a MCN Press and hold MLOCATORN for about 5
a MSAVEN a MOFFN seconds.
R If all registered handsets start ringing,
press MLOCATORN again to stop, then
repeat this step.
Other programming 3 Handset:
Press MOKN, then wait until a long beep
Changing the handset name sounds.
Each handset can be given a customized
name (“Bob”, “Kitchen”, etc.). This is useful Deregistering a handset
when you make intercom calls between
A handset can cancel its own registration to
handsets. You can also select whether or not
the base unit, or other handsets registered to
the handset name is displayed in standby
the same base unit. This allows the handset to
mode. The default setting is “No”. If you select
end its wireless connection with the system.
“Yes” without entering any handset name,
“Handset 1” to “Handset 6” is displayed. 1 MMENUN#131
R All handsets registered to the base unit
1 MMENUN#104 are displayed.
2 Enter the desired name (max. 10 2 MbN: Select the handset you want to
characters; page 17). cancel. a MSELECTN
3 MSAVEN 3 MbN: “Yes” a MSELECTN a MOFFN
4 MbN: Select the desired setting. a
MSELECTN 2 times a MOFFN

Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to the
base unit.
Important:
R See page 4 for information on the available
model.

Registering a handset to the


base unit
The supplied handset and base unit are
pre-registered. If for some reason the handset
is not registered to the base unit, re-register
the handset.
1 Handset:
MMENUN#130

26 For assistance, please visit http://www.panasonic.com/help

TGC2xx(en_en)_1209_ver030.pdf 26 2013/12/09 11:46:10


Caller ID Service

Using Caller ID service Caller list


Important: Important:
R This unit is Caller ID compatible. To use R Make sure the unit’s date and time setting
Caller ID features, you must subscribe to a is correct (page 13).
Caller ID service. Contact your service
provider/telephone company for details.
Viewing the caller list and calling
back
Caller ID features
When an outside call is being received, the 1 MCN CID
caller information is displayed. 2 Press MCN to search from the most recent
Caller information for the last 50 callers is call, or MDN to search from the oldest call.
logged in the caller list from the most recent
call to the oldest.
3 To call back, press M N.
To exit, press MOFFN.
R If the unit cannot receive caller information,
the following is displayed: Note:
– “Out of area”: The caller dials from R If the entry has already been viewed or
an area which does not provide a Caller answered, “ ” is displayed.
ID service.
– “Private caller”: The caller
requests not to send caller information. Editing a caller’s phone number
– “Long distance”: The caller makes a You can edit a phone number in the caller list
long distance call. by removing its area code and/or the long
R If the unit is connected to a PBX system, distance code “1”.
caller information may not be properly
received. Contact your PBX supplier.
1 MCN CID
2 MbN: Select the desired entry.
Missed calls 3 MMENUN a MbN: “Edit” a MSELECTN
If a call is not answered, the unit treats it as a 4 Press MEDITN repeatedly until the phone
missed call. The display shows “Missed number is shown in the desired format.
call”. 5 M N
Note:
R Even when there are unviewed missed Caller ID number auto edit feature
calls, “Missed call” disappears from the
standby display if the following operation is Once you call back an edited number, the unit
performed by one of the units: which was used to call back remembers the
– A handset is replaced on the base unit area code and format of the edited number.
or charger. The next time someone calls from the same
– Pressing MOFFN on a handset. area code, caller information is customized by
the unit as follows:
– When the call is being received, the Caller
Phonebook name display
ID number is displayed in the same format
When caller information is received and it as the edited number.
matches a phone number stored in the – After the call has ended, the caller’s phone
phonebook, the stored name in the number is displayed in the same format as
phonebook is displayed and logged in the the edited number, when reviewed from the
caller list. caller list.

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TGC2xx(en_en)_1209_ver030.pdf 27 2013/12/09 11:46:10


Caller ID Service
For example, you can use this feature to set
the unit to ignore the area code of callers in
your area, so that you can call these local
numbers using caller information without
dialing the area code.
To activate this feature, you must edit an entry
in the caller list, then call that number. After
that, phone numbers from that caller’s area
code are edited automatically.
This feature can be set for each unit
(page 22). The default setting is “On”.
Note:
R Phone numbers from the 4 most recently
edited area codes are automatically edited.

Erasing selected caller


information
1 MCN CID
2 MbN: Select the desired entry.
3 MERASEN a MbN: “Yes” a MSELECTN
a MOFFN

Erasing all caller information


1 MCN CID
2 MERASEN a MbN: “Yes” a MSELECTN
a MOFFN

28 For assistance, please visit http://www.panasonic.com/help

TGC2xx(en_en)_1209_ver030.pdf 28 2013/12/09 11:46:10


Answering System

Handset
Answering system 1 To turn on:
MMENUN#327
Available for: To turn off:
KX-TGC220 series (page 3) MMENUN#328
The answering system can answer and record 2 MOFFN
calls for you when you are unavailable to Note for base unit and handset:
answer the phone. R When the answering system is turned on,
You can also set the unit to play a greeting the ANSWER ON/OFF indicator on the
message but not to record caller messages by base unit lights up.
selecting “Greeting only” as the recording
time setting (page 33).
Important:
R Make sure the unit’s date and time setting Greeting message
is correct (page 13). When the unit answers a call, a greeting
message is played to callers.
You can use either:
Memory capacity (including your – your own greeting message
greeting message) – a pre-recorded greeting message
The total recording capacity is about 17
minutes. A maximum of 64 messages can be Recording your greeting message
recorded.
Note: 1 MMENUN#302
R When message memory becomes full: 2 MbN: “Yes” a MSELECTN
– “Messages full” is shown on the 3 After a beep sounds, hold the handset
handset display. about 20 cm (8 inches) away and speak
– The ANSWER ON/OFF indicator on the clearly into the microphone (2 minutes
base unit flashes rapidly if the answering max.).
system is turned on.
– If you use the pre-recorded greeting 4 Press MSTOPN to stop recording.a MOFFN
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
Using a pre-recorded greeting
later. message
– If you recorded your own greeting The unit provides 2 pre-recorded greeting
message, the same message is still messages:
announced to callers even though their – If you erase or do not record your own
messages are not recorded. greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
– If the message recording time (page 33)
Turning the answering is set to “Greeting only”, callers’
system on/off messages are not recorded and the unit
plays a different pre-recorded greeting
Base unit message asking callers to call again.
Press MANSWER ON/OFFN to turn on/off the
answering system.

For assistance, please visit http://www.panasonic.com/help 29

TGC2xx(en_en)_1209_ver030.pdf 29 2013/12/09 11:46:10


Answering System

Resetting to a pre-recorded greeting Erasing all messages


message Press MERASEN 2 times while the unit is not in
If you want to use a pre-recorded greeting use.
message once you record your own greeting
message, you need to erase your own
greeting message.
Using the handset
1 MMENUN#304 When new messages have been recorded,
“New message” is displayed.
2 MYESN a MOFFN
1 To listen to new messages:
MMENUN#323
Playing back the greeting To listen to all messages:
MMENUN#324
message
2 When finished, press MOFFN.
1 MMENUN#303 Note:
2 To exit, press MOFFN. R You can also use the MPLAYN soft key, if
displayed, to play new messages.
R To switch to the receiver, press M N.

Listening to messages Operating the answering system


Using the base unit MMENUN a MbN: “Answering device” a
MSELECTN
When new messages have been recorded:
– M N on the base unit flashes. Key Operation
– “New message” is displayed.
MDN or MCN Adjust the receiver/speaker
Press M N (PLAY).
volume (during playback)
R If new messages have been recorded, the
base unit plays back new messages. 1 or MFN Repeat message (during
R If there are no new messages, the base playback)*1
unit plays back all messages. 2 or MEN Skip message (during
playback)
Operating the answering system 3 Enter the “Settings” menu
during playback 4 Play new messages
Key Operation 5 Play all messages
MjN or MkN Adjust the speaker 6 Play greeting message
volume 76 Record greeting message
M N Repeat message*1 8 Turn answering system on
M N Skip message MPAUSEN Pause message*2
M N (STOP) Stop playback 9 or Stop recording
MERASEN Erase currently playing MSTOPN Stop playback
message 0 Turn answering system off
*1 If pressed within the first 5 seconds of a *4*3 Erase currently playing
message, the previous message is message
played. *5 Erase all messages

30 For assistance, please visit http://www.panasonic.com/help

TGC2xx(en_en)_1209_ver030.pdf 30 2013/12/09 11:46:11


Answering System
Key Operation Important:
*6 Reset to a pre-recorded R To prevent unauthorized access to this
greeting message product, we recommend that you regularly
change the remote code.
*1 If pressed within the first 5 seconds of a 1 MMENUN#306
message, the previous message is
played. 2 Enter the desired 3-digit remote access
*2 To resume playback: code.
MbN: “Playback” a MSELECTN 3 MSAVEN a MOFFN
*3 You can also erase as follows:
MPAUSEN a MbN: “Erase” a
MSELECTN a MbN: “Yes” a MSELECTN Deactivating remote operation
Press * in step 2 on “Remote access code”,
Calling back (Caller ID subscribers page 31.
only) R The entered remote access code is deleted.

1 Press MPAUSEN during playback.


Using the answering system
2 MbN: “Call back” a MSELECTN
remotely
n Editing the number before calling back
1 Press MPAUSEN during playback. 1 Dial your phone number from a
touch-tone phone.
2 MbN: “Edit & Call” a MSELECTN
2 After the greeting message starts, enter
3 Press MEDITN repeatedly until the phone your remote access code.
number is shown in the desired format 3 Follow the voice guidance prompts as
(page 27). a M N necessary or control the unit using
remote commands (page 32).
Erasing all messages 4 When finished, hang up.
1 MMENUN#325
2 MbN: “Yes” a MSELECTN a MOFFN Voice guidance
n When the English voice guidance is
selected
During remote operation, the unit’s voice
Remote operation guidance starts and prompts you to press
Using a touch-tone phone, you can call your 1 to perform a specific operation, or press
phone number from outside and access the 2 to listen to more available operations.
unit to listen to messages or change n When the Spanish voice guidance is
answering system settings. The unit’s voice selected
guidance prompts you to press certain dial To start the voice guidance, press 9. The
keys to perform different operations. voice guidance announces the available
remote commands (page 32).
Remote access code Note:
A 3-digit remote access code must be entered R If you do not press any dial keys within 10
when operating the answering system seconds after a voice guidance prompt, the
remotely. This code prevents unauthorized unit disconnects your call.
parties from listening to your messages
remotely. The default setting is “111”.

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Answering System

Remote commands
You can press dial keys to access certain
Answering system settings
answering system functions without waiting for
the voice guidance to prompt you. Call screening
While a caller is leaving a message, you can
Key Operation
listen to the call through the handset’s speaker.
1 Repeat message (during To adjust the speaker volume, press MDN or
playback)*1 MCN repeatedly.
2 Skip message (during playback) You can answer the call by pressing M N.
Call screening can be set for each handset.
4 Play new messages The default setting is “On”.
5 Play all messages 1 MMENUN#310
9 Stop playback*2 2 MbN: Select the desired setting. a
Start voice guidance*3 MSAVEN
0 Turn answering system off 3 MOFFN
*4 Erase currently playing message
*5 Erase all messages Number of rings before the unit
*# End remote operation answers a call
(or hang up)
You can change the number of times the
*1 If pressed within the first 5 seconds of a phone rings “Ring count” before the unit
message, the previous message is answers calls. You can select 2 to 7 rings, or
played. “Toll saver”.
*2 For English voice guidance only The default setting is “4 rings”.
*3 For Spanish voice guidance only “Toll saver”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
Turning on the answering system of the 5th ring when there are no new
remotely messages. If you call your phone from outside
to listen to new messages (page 31), you
1 Dial your phone number from a know that there are no new messages when
touch-tone phone. the phone rings for the 3rd time. You can then
2 Let the phone ring 15 times. hang up without being charged for the call.
R A long beep is heard. 1 MMENUN#211
3 Enter your remote access code within 10 2 MbN: Select the desired setting. a
seconds after the long beep. MSAVEN a MOFFN
R The greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin For voice mail service subscribers
remote operation (page 31). If you subscribe to a flat-rate service package
that includes Caller ID, call waiting, voice mail,
and unlimited local/regional/long distance
calls, please note the following:
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 29).

32 For assistance, please visit http://www.panasonic.com/help

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Answering System
R To use this unit’s answering system rather
than the voice mail service provided by
your service provider/telephone company,
please contact your service provider/
telephone company to deactivate your
voice mail service.
If your service provider/telephone company
cannot do this:
– Set this unit’s “Ring count” setting so
that this unit’s answering system
answers calls before the voice mail
service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
– Change the number of rings of the voice
mail service so that the answering
system can answer the call first. To do
so, contact your service provider/
telephone company.

Caller’s recording time


You can change the maximum message
recording time allowed for each caller. The
default setting is “3 min”.
1 MMENUN#305
2 MbN: Select the desired setting. a
MSAVEN a MOFFN

Selecting “Greeting only”


You can select “Greeting only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting only” in step 2 on
“Caller’s recording time”, page 33.
Note:
R When you select “Greeting only”:
– If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 29).

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Useful Information

To erase the voice mail access


Voice mail service number
Voice mail is an automatic answering service 1 MMENUN#331
offered by your service provider/telephone
company. After you subscribe to this service, 2 Press and hold MCLEARN until all digits
your service provider/telephone company’s are erased. a MSAVEN a MOFFN
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
Voice mail (VM) tone detection
recorded by your service provider/telephone Your service provider/telephone company
company, not your telephone. Please contact sends special signals (sometimes called
your service provider/telephone company for “voice mail tones” or “stutter tones”) to the unit
details of this service. to let you know you have new voice mail
Important: messages. If you hear a series of dial tones
followed by a continuous dial tone after you
R To use the voice mail service provided by
press M N, you have new voice mail
your service provider/telephone company
rather than the unit’s answering system, messages. Soon after you hang up a call or
turn off the answering system (page 29). after the phone stops ringing, your unit checks
For details, see page 32. the phone line to see if new voice mail
messages have been recorded.
Turn this feature off when:
Storing the voice mail (VM) – You do not subscribe to voice mail service.
– Your service provider/telephone company
access number does not send voice mail tones.
In order to listen to your voice mail messages, – Your phone is connected to a PBX.
you must dial your service provider/telephone If you are not sure which setting is required,
company’s voice mail access number. Once contact your service provider/telephone
you have stored your voice mail access company.
number, you can dial it automatically
(page 34).
Turning VM tone detection on/off
1 MMENUN#331
The default setting is “On”.
2 Enter your access number (24 digits
max.). a MSAVEN a MOFFN 1 MMENUN#332
Note: 2 MbN: Select the desired setting. a
MSAVEN a MOFFN
R When storing your voice mail access
number and your mailbox password, press
MDN (Pause) to add pauses (page 14) Listening to voice mail messages
between the access number and the
password as necessary. Contact your The unit lets you know that you have new
service provider/telephone company for the voice mail messages in the following way:
required pause time. – “New Voice Mail” is displayed if
message indication service is available.
Example:
1 MMENUN#330
1-222-333-4444 PPPP 8888 R The speakerphone turns on.
2 Follow the pre-recorded instructions.
VM access Pauses Password 3 When finished, press MOFFN.
number

34 For assistance, please visit http://www.panasonic.com/help

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Useful Information
Note:
R You can also use the MVMN soft key, if
displayed, to play new voice mail
messages.
R If the handset still indicate there are new
messages even after you have listened to
all new messages, turn it off by pressing
and holding # until the handset beeps.

Wall mounting (Charger


only)
Note:
R Make sure that the wall and the fixing
method are strong enough to support the
weight of the unit.
Drive the screws (1) (not supplied) into the
wall.
2 27.2 mm (1 1/16 inches)
2

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Useful Information

Error messages
Display message Cause/solution
Base no power R The handset has lost communication with the base
or unit. Move closer to the base unit and try again.
No link. Re-connect base R Unplug the base unit’s AC adaptor to reset the unit.
AC adaptor. Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 26).
Busy R The called unit is in use.
R Other units are in use and the system is busy. Try
again later.
R The handset you are using is too far from the base
unit. Move closer and try again.
Call phone company for R You have not stored the voice mail access number.
your access # Store the number (page 34).
Check tel line R The supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 9).
Error!! R Recording was too short. Try again.
Invalid R There is no handset registered to the base unit
matching the handset number you entered.
R The handset is not registered to the base unit.
Register the handset (page 26).
Requires subscription to R You must subscribe to a Caller ID service. Once you
Caller ID. receive caller information after subscribing to a Caller
ID service, this message will not be displayed.
Use rechargeable battery. R A wrong type of battery such as Alkaline or
Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 6.

36 For assistance, please visit http://www.panasonic.com/help

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Useful Information

Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.

General use
Problem Cause/solution
The handset does not turn on R Place the handset on the base unit or charger to turn on
even after installing charged the handset.
batteries.
The unit does not work. R Make sure the batteries are installed correctly (page 9).
R Fully charge the batteries (page 10).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 26).
I cannot hear a dial tone. R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.

Menu list
Problem Cause/solution
The display is in a language I R Change the display language (page 12).
cannot read.
I cannot register a handset to a R The maximum number of handsets (6) is already
base unit. registered to the base unit. Cancel unused handset
registrations from the base unit (page 26).

Battery recharge
Problem Cause/solution
The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 10).
flashes.

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Useful Information
Problem Cause/solution
I fully charged the batteries, but R Clean the battery ends ( , ) and the charge contacts
– still flashes, with a dry cloth and charge again.
– is displayed, or R It is time to replace the batteries (page 9).
– the operating time seems to
be shorter.

Making/answering calls, intercom


Problem Cause/solution
is displayed. R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 26).
Noise is heard, sound cuts in R You are using the handset or base unit in an area with
and out. high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring. R The ringer volume is turned off. Adjust the ringer volume
(page 14, 21).
R Silent mode is turned on. Turn it off (page 24).
The base unit does not ring. R The ringer volume is turned off. Adjust the ringer volume
(page 14).
I cannot make a call. R The dialing mode may be set incorrectly. Change the
setting (page 13).
I cannot make long distance R Make sure that you have long distance service.
calls.

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Useful Information

Caller ID
Problem Cause/solution
Caller information is not R You must subscribe to Caller ID service. Contact your
displayed. service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your service provider/telephone company
for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed R Depending on your service provider/telephone company,
late. the unit may display the caller’s information at the 2nd
ring or later.
R Move closer to the base unit.
The caller list/incoming phone R The Caller ID number auto edit feature is turned off. Turn
numbers are not edited it on and try again (page 22).
automatically. R You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number R The phone number you dialed might have been edited
edited in the caller list. incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 27).
Time on the unit has shifted. R Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to “Manual”
(off) (page 22).
The 2nd caller’s information is R In order to use Caller ID, call waiting, or Call Waiting
not displayed during an outside Caller ID (CWID), you must first contact your service
call. provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).

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Useful Information

Answering system
Problem Cause/solution
The unit does not record new R The answering system is turned off. Turn it on (page 29).
messages. R The message memory is full. Erase unnecessary
messages (page 30).
R The recording time is set to “Greeting only”. Change
the setting (page 33).
R Your service provider/telephone company’s voice mail
service may be answering your calls before the unit’s
answering system can answer your calls. Change the
unit’s number of rings setting (page 32) to a lower value,
or contact your service provider/telephone company.
I cannot operate the answering R The remote access code is not set. Set the remote
system remotely. access code (page 31).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 31).
R The answering system is turned off. Turn it on (page 32).
The unit does not emit the R If the first ring is turned off, the number of rings decreases
specified number of rings. by 1 from the specified number of rings.

Voice mail
Problem Cause/solution
“New Voice Mail” is shown R This notification is displayed when your service provider/
on the handset display. How do telephone company’s voice mail service (not the unit’s
I remove this message from the answering system) has recorded a message for you.
display? Typically you can remove this notification from the display
by listening to the message. To listen to the message, dial
the voice mail number provided by your service provider/
telephone company (for most cases, this will be your own
phone number), and follow the voice instructions.
Depending on your service provider/telephone company,
you may need to remove all messages from your voice
mailbox to remove the notification. You can also remove
this notification by pressing and holding # until the unit
beeps.

40 For assistance, please visit http://www.panasonic.com/help

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Useful Information

Liquid damage
Problem Cause/solution
Liquid or other form of moisture R Disconnect the AC adaptor and telephone line cord from
has entered the handset/base the base unit. Remove the batteries from the handset and
unit. leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.

Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.

For assistance, please visit http://www.panasonic.com/help 41

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Useful Information

FCC and other information


This equipment complies with Part 68 of the advised of your right to file a complaint with
FCC rules and the requirements adopted by the FCC if you believe it is necessary.
the ACTA. On the bottom of this equipment
is a label that contains, among other The telephone company may make changes
information, a product identifier in the in its facilities, equipment, operations or
format US:ACJ----------. procedures that could affect the operation of
If requested, this number must be provided the equipment. If this happens the
to the telephone company. telephone company will provide advance
L Registration No.............(found on the notice in order for you to make necessary
bottom of the unit) modifications to maintain uninterrupted
L Ringer Equivalence No. (REN).......0.1B service.

A plug and jack used to connect this If trouble is experienced with this
equipment to the premises wiring and equipment, for repair or warranty
telephone network must comply with the information, please contact a Factory
applicable FCC Part 68 rules and Service Center or other Authorized Servicer.
requirements adopted by the ACTA. A If the equipment is causing harm to the
compliant telephone cord and modular plug telephone network, the telephone company
is provided with the product. It is designed may request that you disconnect the
to be connected to a compatible modular equipment until the problem is resolved.
jack that is also compliant.
Connection to party line service is subject to
The REN is used to determine the number state tariffs. Contact the state public utility
of devices that may be connected to a commission, public service commission or
telephone line. Excessive RENs on a corporation commission for information.
telephone line may result in the devices not
ringing in response to an incoming call. In If your home has specially wired alarm
most but not all areas, the sum of RENs equipment connected to the telephone line,
should not exceed five (5.0). To be certain ensure the installation of this equipment
of the number of devices that may be does not disable your alarm equipment. If
connected to a line, as determined by the you have questions about what will disable
total RENs, contact the local telephone alarm equipment, consult your telephone
company. For products approved after July company or a qualified installer.
23, 2001, the REN for the product is part of
the product identifier that has the format This equipment is hearing aid compatible as
US:AAAEQ##TXXXX. The digits defined by the FCC in 47 CFR Section
represented by ## are the REN without a 68.316.
decimal point (e.g., 03 is a REN of 0.3).
When you hold the phone to your ear, noise
If this equipment causes harm to the might be heard in your Hearing Aid. Some
telephone network, the telephone company Hearing Aids are not adequately shielded
will notify you in advance that temporary from external RF (radio frequency) energy. If
discontinuance of service may be required. noise occurs, use an optional headset
But if advance notice isn't practical, the accessory or the speakerphone option (if
telephone company will notify the customer applicable) when using this phone. Consult
as soon as possible. Also, you will be with your audiologist or Hearing Aid

42 For assistance, please visit http://www.panasonic.com/help

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Useful Information
manufacturer about the availability of encouraged to try to correct the interference
Hearing Aids which provide adequate by one or more of the following measures:
shielding to RF energy commonly emitted – Reorient or relocate the receiving
by digital devices. antenna.
– Increase the separation between the
WHEN PROGRAMMING EMERGENCY equipment and receiver.
NUMBERS AND(OR) MAKING TEST – Connect the equipment into an outlet on a
CALLS TO EMERGENCY NUMBERS: circuit different from that to which the
1) Remain on the line and briefly explain to receiver is connected.
the dispatcher the reason for the call. – Consult the dealer or an experienced
2) Perform such activities in the off-peak radio/TV technician for help.
hours, such as early morning or late
evenings. Some cordless telephones operate at
frequencies that may cause interference to
This device complies with Part 15 of the nearby TVs and VCRs. To minimize or
FCC Rules. Operation is subject to the prevent such interference, the base of the
following two conditions: cordless telephone should not be placed
(1) This device may not cause harmful near or on top of a TV or VCR. If
interference, and (2) this device must interference is experienced, move the
accept any interference received, including cordless telephone further away from the TV
interference that may cause undesired or VCR. This will often reduce or eliminate
operation. interference.
Privacy of communications may not be
ensured when using this phone. FCC RF Exposure Warning:
L This product complies with FCC radiation
CAUTION: exposure limits set forth for an
Any changes or modifications not expressly uncontrolled environment.
approved by the party responsible for L To comply with FCC RF exposure
compliance could void the user’s authority requirements, the base unit must be
to operate this device. installed and operated 20 cm (8 inches)
or more between the product and all
NOTE: person’s body.
This equipment has been tested and found L This product may not be collocated or
to comply with the limits for a Class B digital operated in conjunction with any other
device, pursuant to Part 15 of the FCC antenna or transmitter.
Rules. These limits are designed to provide L For body-worn operation, the handset
reasonable protection against harmful must be used only with a non-metallic
interference in a residential installation. This accessory. Use of other accessories may
equipment generates, uses, and can radiate not ensure compliance with FCC RF
radio frequency energy and, if not installed exposure requirements.
and used in accordance with the
instructions, may cause harmful Notice:
interference to radio communications. L FCC ID can be found inside the battery
However, there is no guarantee that compartment or on the bottom of the
interference will not occur in a particular units.
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user is
For assistance, please visit http://www.panasonic.com/help 43

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Useful Information

Compliance with TIA-1083 standard:


Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.

Compatible with
Hearing Aid T-Coil

T
TIA-1083

44 For assistance, please visit http://www.panasonic.com/help

TGC2xx(en_en)_1209_ver030.pdf 44 2013/12/09 11:46:11


Guía Rápida Española

Guía Rápida Española

Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 45

TGC2xx(en_en)_1209_ver030.pdf 45 2013/12/09 11:46:11


Guía Rápida Española

46 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)

TGC2xx(en_en)_1209_ver030.pdf 46 2013/12/09 11:46:11


Guía Rápida Española

Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 47

TGC2xx(en_en)_1209_ver030.pdf 47 2013/12/09 11:46:11


Guía Rápida Española

48 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)

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Appendix

Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:

http://www.panasonic.com/contactinfo
For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Accessory Purchases (United States and Puerto Rico)


Purchase Parts, Accessories and Owner’s Manual online for all
Panasonic Products by visiting our Web Site at:

http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic National Parts Center
20421 84th Avenue S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express.)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

For assistance, please visit http://www.panasonic.com/help 49

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Appendix

Warranty (For United States and Puerto Rico)


Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair, replace or refund will be made by
the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your
product prepaid during the Limited Warranty period. This Limited Warranty excludes both
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited
Warranty only applies to products purchased and serviced in the United States or Puerto
Rico. This Limited Warranty is extended only to the original purchaser and only covers
products purchased as new.
Mail-In Service--Online
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
http://www.panasonic.com/repair

When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a return
address and provide a day time phone number where you can be reached. P.O. Boxes
are not acceptable. Keep the tracking number for your records. A copy of valid
registered receipt is required under the 1 year parts and labor Limited Warranty.

For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.

50 For assistance, please visit http://www.panasonic.com/help

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Appendix

Limited Warranty Limits And Exclusions


This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service Center or
other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this
excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or Service Center. If the problem is
not handled to your satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.

When you ship the product


L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to Panasonic Exchange Center, prepaid and adequately insured.
L Do not send your unit to Panasonic Corporation of North America listed on the back
cover or to executive or regional sales offices. These locations do not repair consumer
products.

For assistance, please visit http://www.panasonic.com/help 51

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Index
Registration: 26
Hold: 15
Index I Intercom: 16
# 3-way conference: 15 K Key tone: 22
A Additional handset: 26 L Line mode: 23
Alarm: 24 M Making calls: 14
Answering calls: 14 Missed calls: 27
Answering system Mute: 15
Call screening: 32 P Pause: 14
Erasing messages: 30, 31, 32 Phonebook: 17
Greeting message: 29 Power failure: 10
Greeting only: 33
R Redialing: 14
Listening to messages: 30, 31
Ringer ID: 18
Number of rings: 32
Ringer tone: 21
Recording time: 33
Rotary/pulse service: 15
Remote access code: 31
Remote operation: 31 S Silent mode: 24
Ring count: 32 Speed dial: 19
Toll saver: 32 SP-PHONE (Speakerphone): 14
Turning on/off: 29 T Temporary tone dialing: 15
Auto talk: 14, 22 Time adjustment: 22
B Battery: 9, 10 Transferring calls: 15
Booster (Clarity booster): 15 Troubleshooting: 37
TTY: 49
C Call block: 25
First ring: 25 V VM (Voice mail): 34
Call share: 15, 23 Voice guidance language: 12
Call waiting: 15 Voice mail: 32, 34
Call Waiting Caller ID: 15 Volume
Caller ID number auto edit: 22, 27 Receiver: 14
Caller ID service: 27 Ringer (Base unit): 14
Caller list: 27 Ringer (Handset): 14, 21
Caller list edit: 27 Speaker: 14
Chain dial: 18 W Wall mounting: 35
CID (Caller ID): 27
Conference calls: 15
Control type: 11
Customer support: 23
D Date and time: 13
Dialing mode: 13
Direct command code: 20
Display
Contrast: 22
Language: 12
E Eco mode: 10
Error messages: 36
F Flash: 15, 23
G Groups: 18
H Handset
Deregistration: 26
Name: 26

52

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Notes

53

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Notes

54

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Notes

55

TGC2xx(en_en)_1209_ver030.pdf 55 2013/12/09 11:46:12


IMPORTANT!
If your product is not working properly. . .

1 Reconnect AC adaptor to the base unit.


2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.

Visit our Web site: http://www.panasonic.com/help


L FAQ and troubleshooting hints are available.

For your future reference


We recommend keeping a record of the following information to assist with any repair under
warranty.

Serial No. Date of purchase


(found on the bottom of the base unit)
Name and address of dealer

Attach your purchase receipt here.

Two Riverfront Plaza, Newark, NJ 07102-5490

© Panasonic System Networks Co., Ltd. 2013

Printed in China

*PNQX6482ZA*
*PNQX6482ZA*

PNQX6482ZA PC1213MU0 (E)

TGC2xx(en_en)_1209_ver030.pdf 56 2013/12/09 11:46:12