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#18, Sector 2, Vinay Nagar, Gwalior, Madhya Pradesh - 474012

Contact: +91 – 9662543858, 0751-2483645; Email:


Seeking challenging assignments with an organization of repute across the industry


 Competent, diligent & result oriented professional with an experience of 9+ years in Quality Control, NDT, New Product
Development, Process Optimization, Statutory Compliance, ISO & QMS Implementation, ISO Audit & Management,
Vendor Evaluation; currently spearheading as Manager (NDT/ Metallurgy/ Technical Services & Sales) with Uma
industrial Engineering services pvt. Ltd.
 In depth knowledge of manufacturing/fabrication processes of metals/alloys and behavior of metals/alloys in different
conditions like steel making, continuous casting, rolling and heat treatment; strong understanding of metallurgical
processes like Hot Rolling, Cold Rolling, Forging , Casting, Cold Drawing and welding.
 Certified QMS Lead Auditor (ISO9001:2008) with core competencies in designing & implementing quality control systems
& procedures to minimize rejections. Ability to conceptualize the processing for the product development with careful &
sophisticated quality control measures in compliance to the specified standards.
 Well versed with national and international standards on steel, API5L, 5CT, 5B, ASTM, ASME, IBR, IS, BS, JIS, KS & DIN,
IS513/277 Codes, mechanical and metallurgical testing of steel and testing equipment with experience in Materials Failure
Analysis, Engine Oil Testing, Coolant Testing & Diesel Testing, Materials Testing, NDT Testing methodologies, etc,
 Demonstrated competencies in deriving substantial improvements across diverse business processes with implementation
of latest quality management tools like 7QC tools, KAIZEN, 5S, POKA YOKE, Cost Reduction & Planning; deft in preparing
the quality assurance plans (QAP), sops and analyzing customer complaints through CAPA plans.

Core Competencies
Quality Assurance/Management  Process Management  Audit  Material Inspection  HSE/Safety & Compliance  New Product
Development  Testing / Inspection / Calibration  Metallurgy Quality  Crisis Management  Leadership & Management Skills 
Sharp Analytical Skills  Team Management  Documentation/MIS

 Looking after Production & Quality of Rotary (Smelting)& Pyrometallurgical lead refinery.
 Handling the 40 manpower in Production & Quality departmets.
 New product development of Lead –Sb alloys,Pure lead of international customers.
 Handling customer complaints with co-ordination of Marketing team.
 Looking after Quality Management System.

UMA INDUSTRIAL ENGG. SERVICES PVT. LTD.  Manager (Technical Services & Training (NDT Testing))  since Nov’ 16
(A company that is delivering world class quality services by maintaining cost competitiveness through continual improvement
of Quality Management System, professional services of Non-Destructive Testing, Welding & Painting Inspection, Training &
Certification, Consulting and other Quality Services thereby minimizing the impact on environment, reducing occupational health
hazard and safety risk and ensuring customer delight)
 Executing NDT operations/ tests, interpreting and evaluating results in terms of existing codes, standards and specifications
and ensure the standards meet the specification.
 Ensuring safe and proper NDT Testing practices are employed at all times; performing verification and validation of the
calibration certification of machines / inspection equipments as per requirements.
 Identifying areas of improvement while working with students and coaching them to improve their performance
consistently, training students to equip themselves with pedagogical knowledge using modern educational technology
 Accountable for reviewing of codes, standards specification, drawings and issuing material tested certificates.
 Generating various documents as per project requirement, review and update file of WQT, PQR & WPS (Welding Book),
painting operations details, approval documents, etc. and submitting to Clients by providing approval as per company
 Augmenting student’s learning the NDT Testing (Level 1 & 2) methodologies through adequate instruction for students;
acting as a mentor, partnering with students there by, ensuring a comfortable learning experience and ability to actively
participate in the learning process.
 Performing administrative tasks viz. recording attendance, managing student portfolios and provide individual assistance
to the students.

INDIAN STEEL CORPORATION LIMITED  Deputy Manager (Ops/ R&D/ PD/ Technical Services & Sales)  Jan’ 12 – Feb’ 16
(Company promoted by Ruchi Group of industries, India & Mitsui &Co. Japan, the Ruchi Group sales turn over exceeds USD 3.5
billion, Mitsui & Co. Ltd. is Japan one of the largest industrial conglomerate with total revenues of 32.95billion USD. The primary
focus of ISC is to produce quality steel products concentrating on the construction & auto segments)
 Spearheaded efforts in managing Product development/ Quality related activities for CGL& CRCA (Cold rolled flat steel
products), quality coordinator for ISO9001-Quality management System and extended to support sales/marketing team
with respect to technical assistance.
 Formulated strategies for quality assurance and quality control to conform to productivity goals; ensured proper facilities
across the units for smooth operations; optimizing resources while identifying and mitigating bottlenecks.
 Establishing quality systems and procedures and driving quality control initiatives to ensure strict conformance to pre-
determined quality parameters.
 Adhered to the various quality measures for Product development based on customer requirement and functioned as an
instrumental member of the management team that decides the product and marketing of the same.
 Studied and understood the customer’s processes & requirements enable the mill to be more precise in product offering to
 Responsible for monitoring performance of trial lots at customer plant when they are supplied to customer & decide
subsequent corrective actions (if any).
 Analyzed the market, provided details on quality expectations, effectively liaised and educated the customer on
product/process improvement and ensured to increase performance of customer processes/yields.
 Accountable for investigating & implementing corrective actions for product complaints & feedbacks, providing an
alternative products for the desired-applications if the existing set up is not able to offer exact product required by the
customer, convince the Customer technically to accept trial of alternate product if required.
 Coordinating with customer, plant & sales/marketing team with respect to new enquiries requiring technical assistance,
extending support in identifying new opportunities & providing the information to sales/mill wherein, potential value
addition is realized with quality/size mix.
 Extending support as an Associated of CFT (Cross functional team) to monitor Process control activities, a member of FIP
(Focused improvement programme) committee formed by PWC consultancy for the consultancy “Throughput”
 Accountable for generating awareness campaign programme “Know your machines” along with PWC team, working on
maintenance of TS-work, OHSAS, EMS, ISO, KAIZEN, SAFETY, 5S related activities & its documents.
 Generated MIS & slides for the CRCA & CGL Production/QAD due to merging of quality & production departments,
coordinated focused improvement programme (FIP) for analyzing & controlling the defects generated from CRCA-finishing
 An active participant in team activities including
o Member of the training committee of the plant for giving Operation/Quality related trainings.
o Member of Quality circle team at CGL
 Accountable for ‘Hold & Diversion Clearance’ of Non-conforming product, participating in DMT (Daily management team)
from QAD and visiting customers for Quality related complaints & ultimately resolving them.
 Reviewed existing systems & procedures and designed internal controls for various operational areas thereby, achieved
higher operational efficiency, resource rationalization and cost reduction.
 A key player in successful implementation of OHSAS and ensure that the work area is safe; ensuring non-conformances are
reported as per technical requirements and appropriate corrective action is taken and recorded.

POSCO STEEL  Assistant Manager (Technical-Services & Sales/ Product Development/ Operation)  Feb’ 11 - Dec’ 11
(Posco Steel is into manufacturing of structural steel used in the construction of buildings & bridges, railways, rolling-stocks,
industrial pipes & tanks & automobile chassis & plates which are used in shipbuilding, structural steel works, Offshore oil & gas
production, power generation & mining as well as in the manufacture of earth-moving & mechanical-handling equipment, boiler
& pressure vessels & other industrial machinery.)
 Associated with Product Development team for automotive steel in Automobile segment, responsible for Quality
management, involved in implementing established quality system of the Company & oversee production/quality approved
 Handled all quality issues & followed up rigorously, evaluated all complaints with Marketing department as per SOP.
 Extended support to marketing team by visiting customers when complaints is received/ carry out client location visits,
studying Technical Specifications of the Customers with special focus on distribution & branded products.
 Ascertained the Technical problems of customer’s product related to steel & provided effective solutions, participated in
trials of new products at customer’s end & provide technical assistance wherever applicable.
 Actively involved in understanding & capturing customer needs, was groomed as the Technical expert in the customer
 Identified chronic-issues at the customer end & provided relevant inputs with analysis for initiating actions for their
permanent solution at plant end.
 Managed the responsibility of customer issues logged on DPCR, FPSTS; worked on understanding the technical
requirements of customer & assisted the plant in developing suitable TDC.
 Extended support in technical services for Stainless steel, Engineering steel, API grade material, Tool steel, Automotive steel.

JINDAL SAW LIMITED  Assistant Manager (Technical Services & Sales/Operation)  Aug’ 09 – Feb’ 11
(An ISO 9001 certified company, part of a 13,000 million US dollar O.P. Jindal Group manufacturing HSAW line pipes for
transportation of high pressure gas hydrocarbons and petroleum products for sour and non sour applications as per API 5L &
ASME Sec. IX specifications)

WELSPUN PLATE & COIL MILL DIVISION (WPCMD)  Sr. Engg. (Technical services& Sales/ PD / Ops)  Mar’ 08 – Aug’ 09
(WPCMD has one of the world’s most automated plate-mill at ANJAR – with ISO 9001:2000 &14001 certificate and accreditation
from the American Petroleum Institute (API))

BHUSHAN STEEL & STRIPS LTD., SAHIBABAD  Junior Manager (Technical Services & Sales/ PD / Ops)  Aug’ 06 – Mar’ 08
(An ISO/TS16949 company, one of largest manufacturer of value added steel in Indian market. It Produces CRCA / GP & GPSP
coils and sheets for various automotive and house appliances.)


M. Tech. (Materials Science); 2006

National Institute of Technology, Trichy

Bachelors Degree in Metallurgical & Materials Engineering; 2004

National Institute of Technology, Trichy

 Certified QMS Lead Auditor (ISO9001:2008).
 Certified ASNT level-2 (UT,RT,DPT,MPT)

Computer Proficiency
MS Office Suite, SAP, Internet Applications, Windows OS

 In-plant training on
o Cold-rolling, Bhushan Steel Limited
o Trichy Steel Rolling Mills
o Railway-Casting at Raneka Industries limited, Pithampur
o GPT Tin-coated facility at Gandhidham; 1 week
 Training& project on Alloy-steel making, mild steel-making through Induction furnace at Magnum Steel Limited, Industrial
area Banmore
 Training & project on Forged Products at Umashankar Khandelwal Forging Limited
 Trained on internal auditor course
 Training on NABL Certification of Material-Testing Lab
 Training on EMS/OHSAS/QMS/TS16949
 Training on various NDT Techniques (UT, RT, MPI)
 Standard Operating Procedure (SOP)
 Online training on Tin Mill Products from Dongyang Tinplate Corp & Dongbu Steel Co.
 Project & training done on raw materials used for Tin-Plate Material like Coal, Tin, Steel, ETP, TMBP, TFS, CR, Secondary/
Excess Prime in Tin Plate, Misprints, Canned Food Safe Test, leading Indian Companies for Tin-Plate, Global-Companies,
Steel Mills Collaboration for Tin-Mill Products

Professional Enhancement
 Learned Korean language as part of POSCO Training System

 Member of Tin Plate group headed by Mr. Collingham

Date of Birth: 18th June, 1981

Passport No: J1358791
Languages Known: English, Hindi and Tamil
Skype ID: arun.shrivastava07
References: Available on Request