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Week 12.

1. Costs associated with measuring, evaluating, or auditing products, components, and purchased
materials to ensure conformance to the standards that have been imposed?

a. Auditing Cost
b. Appraisal Cost
c. Direct Cost
d. Indirect Cost

2. Expand DPMO?

a. Defects Per Million Opportunities

b. Defects per Million Options
c. Determining and Prioritizing Million Opportunities
d. None of the above

3. _______________________________ is a structured approach to identify, estimate, prioritize, and

evaluate risk of possible failures at each stage in the process?

a. Cost Effect Analysis

b. Budget estimation
c. Failure Mode and Effect Analysis
d. Breakeven Analysis

4. SIPOC doesn’t include?

a. Output
b. Supplier
c. Cost
d. Process

5. Six Sigma is a business-driven, multi-dimensional structured approach to:

a. Reducing process variability

b. Increasing customer satisfaction
c. Lowering Defects
d. all of the above

6. If you were a Six Sigma Deployment Leader in the organization, what will you first do?

a. Develop a vision and mission for the organization and execute a Six Sigma Deployment plan in
the organization
b. Perform statistical analysis in the process and identify root causes
c. Help process achieve its metrics by executing process improvement projects
d. Identify areas of best practices and guide green belts to execute them

7. He drives more than one process improvement projects within the functional area and achieves the
savings and quality goals.

a. Six Sigma Deployment Leader

b. Champion (Sponsor)
c. Master Black Belt
d. Black Belt

8. ______ is a document that provides a framework and objective for an improvement project.

a. Goal Statement
b. Business Case
c. Problem Statement
d. Project Charter

9. Six Sigma is a managerial approach designed to create processes resulting in at most how many

a. 3.4 defects per million

b. 340 defects per million
c. 34 defects per 100,000
d. 34 defects out of 10,000

10. When following the five-step process known as the DMAIC Model, in which step are the root causes
of why defects occur determined?

a. Improve
b. Control
c. Measure
d. Analyze