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LT149 – Optimize Your Application UX by

Employing User Feedback


Thomas Dubreuil, SAP

PUBLIC
Speakers 2018

SAP TechEd Las Vegas Santosh Kikkeri


October 2–5, 2018 Keith Fisher

Thomas Dubreuil
SAP TechEd Barcelona Joelle El Hayek
October 23–25, 2018
Vincent Escalier

SAP TechEd Bangalore Saumya Nair


November 28–30, 2018 Shrinivasar Neelamegam

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Disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP.
Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service
or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related
document, or to develop or release any functionality mentioned therein.
This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms directions and
functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this
presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is provided
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particular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP
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negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from
expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates,
and they should not be relied upon in making purchasing decisions.

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Design thinking overview

Discover Design Deliver

What is the What are the How to roll out and


problem to solve? potential solutions? get feedback ?
Explore opportunities to You understand the You’ve tested your
add value, identify the problem – now create the software designs with
problem to solve and for best solution. Prototype, users – now build the
whom, then talk to end test, and iterate your actual solution. Validate,
users and uncover their design with end users. adjust, and release your
real needs. product.

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Low vs High fidelity prototyping

Continue with
High Fidelity Prototyping
& User feedback

Start here with


Low Fidelity Prototyping
& User feedback Questions through
User feedback can help

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It’s difficult to quickly iterate
possible solutions with users

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What is SAP Build?

SAP Build is a comprehensive set of cloud-based tools to


quickly develop interactive prototypes, collect user feedback,
and jump-start development…

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I’m a
Business Analyst The Scenario
Starting from the Idea

Create a study to feedback


from users and raise
Create a Project & Describe data model & discover adoption
set up your team services via API Hub/Management

Define simple business logic Hand over the prototype to


Define the UI following including UI Actions and CRUD SAP Web IDE
SAP Fiori Guidelines operations

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Gather remote feedback with in-line
annotations
Learn actual user behavior with analytics
and Heatmap

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Game changer for IT
Transform interactions with LoB

Increase user adoption and improve User


No longer a bottleneck
Experience

Follow SAP Fiori Guidelines Follow SAP Cloud Reference


architecture (UI5, OData, …)

Reduces Design impasses, Development Unlock secured access to the API made
rework and effort available by IT thru API Management

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SAP Build

Operationalize design-thinking
to spur innovation

Bring ideas to life through realistic, Improve adoption through early Dramatically reduce development
interactive prototypes with real feedback from end-users time and cost
data

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SAP Build in numbers

50,000 Connections/Month
120,000 Prototypes 37,000 Studies

1,000+ 60,000 1,100+


Customers Users Partners
(Incl. 16000 SAP employees)

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“There’s no going back, we will
always use SAP Build for SAP
Fiori apps.”
Robert Blumhof, SVP IT North America, Sika Group

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“SAP Build brings excitement to
our team and gets to the
business case quickly.
Jo Rose, SAP & Business Systems Manager, Linklaters

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You can find us at

BUILD
https://build.me

EMAIL TWITTER
contact.build@sap.com @buildwithbuild

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Further information

Related SAP TechEd learning journeys


CGE3 - How to Implement and Run Great UX for My Company

Related SAP TechEd sessions


CGE369 – Transform Your Application Requirements Process with SAP Build….
CGE638 – Designing Applications with Real Company Data by Using SAP Build
CGE218 - Improve SAP Fiori Adoption with SAP Build

Public SAP Web sites


SAP Community: www.sap.com/community
SAP products: www.sap.com/products
SAP Build: build.me
SAP Design: experience.sap.com

SAP training and certification opportunities


www.sap.com/education
https://www.sap.com/developer/tutorials/build-getting-started.html

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Thanks for attending this session.

Feedback Contact for further topic inquiries

Please complete your session contact.build@sap.com

evaluation for LT149


@SAP_designs

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