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A

PROJECT REPORT

ON

JOB SATISFACTION OF EMPLOYEES

IN

LAKSHMI HYUNDAI

Submitted by

(SAIKUMAR.CH)

(H.T.No 1325-17-672-257)

Project submitted in partial fulfillment for the award of the Degree of

MASTER OF BUSINESS ADMINISTRATION

By

Department of Business Administration

Aurora’s PG College (MBA)

Ramanthapur

(Affiliated to Osmania University)

2017-19
DECLARATION

I SAIKUMAR.CH hereby declare that this Project Report titled “JOB SATISFACTION

OF EMPLOYEES” submitted by me to the Department of Business Management, O.U.,

Hyderabad, is a bonafide work undertaken by me and it is not submitted to any other

University or Institution for the award of any degree diploma / certificate or published any

time before.

Name and Address of the Student Signature of the Student


Aurora’s PG College (MBA)
Ganesh Nagar, Ramanthapur, Hyderabad- 50013, Ph: 040-27030787
(Affiliated to Osmania University)

CERTIFICATE

This is to certify that the Project Report entitled “JOB SATISFACTION OF

EMPLOYEES” submitted in partial fulfillment for the award of MBA Programme of

Department of Business Management, Aurora’s PG College, Ramanthapur, affiliated to

Osmania University, Hyderabad, was carried out by SAIKUMAR.CH H.T.No.1325-17-672-

257 under our guidance. This has not been submitted to any other University or Institution for

the award of any degree/diploma/certificate.

Internal Guide Head of the Department Principal


ACKNOWLEDGEMENT

This acknowledgement is a humble attempt to earnestly thank all those who are directly or

indirectly involved with my project and were of immense help to me.

First of all, I would like to express my sincere thanks to the Principal of my college

Dr.M.M.Madhavi and H.O.D of MBA department, Mr.Ch.Satish Kumar for giving me

this opportunity to carry out the project. I acknowledge with greatest courtesy the efforts

taken by P.Swetha, my internal guide, who took genuine interest in my project and helped

me, understand the basic concepts of the project when necessary.

SAI KUMAR. CH

Name of the Student


ABSTRACT

Job satisfaction or employee satisfaction has been defined in many different ways. Some

believe it is simply how content an individual is with his or her job, in other words, whether

or not they like the job or individual aspects or facets of jobs, such as nature of work or

supervision. Others believe it is not as simplistic as this definition suggests and instead that

multidimensional psychological responses to one’s job are involved. Researchers have also

noted that job satisfaction measures vary in the extent to which they measure feelings about

the job (affective job satisfaction) or cognitions about the job (cognitive job satisfaction).

The concept of job satisfaction has been developed in many ways by many different

researchers and practitioners. One of the most widely and used definitions in organizational

research is that of Locke (1976), who defines job satisfaction as “ a pleasurable or positive

emotional state resulting from the appraisal of one’s job or job experiences”. Others have

defined it as simply how content an individual is with his or her job, whether he or she likes

the job or not. It is assessed at both the global level (whether or not the individual is satisfied

with the job overall), or at the facet level ( whether or not the individual is satisfied with

different aspects of the job). Spector (1977), lists 14 common facets: Appreciation,

Communication, Co-workers, Fringe benefits, Job conditions, Nature of the work,

Organization, Personal growth, Policies and procedures, Promotion opportunities,

Recognition, Security and Supervision.


INDEX

Tables of Contents
Page
Contents numbers
List of tables 1
CHAPTER:1 INTRODUCTION
1.1 Introduction 1-2
1.2 Need for the study 3
1.3 Scope for the study 4
1.4 Objectives 5
1.5 Research methodology 6-7
CHAPTER:2 LITERATURE REVIEW
2.1 Theoretical background and 2.2 Articles 8-13
CHAPTER:3 COMPANY PROFILE
3.1 Company Profile 14-25
CHAPTER: 4 DATA ANALYSIS AND INTERPRETATION
4.1 Data Analysis and Interpretation 26-44
CHAPTER: 5 FINDINGS, SUGGESTIONS, LIMITATIONS &
CONCLUSION
5.1 Findings 45
5.2 Suggestion 46
5.3 Limitations 47
5.4 Conclusion 48
BIBLIOGRAPHY 49
QUESTIONNAIRES 50-52
LIST OF TABLES
S.NO TITLE PAGE NO
1 Working hours are convenient for me 26
2 I am happy with my work place- 27
3 I feel I have too much work to do- 28
4 Safety measures provided by the company are good- 29
5 My relationship with my supervisor is cordial- 30
6 My supervisor is not partial- 31
7 My supervisor consider my ideas while taking decision- 32
8 I am satisfied with the support from my coworkers- 33
9 People here have concern from one another and tend to help- 34
10 I am satisfied with the refreshment facility- 35
11 We are provided with the rest and lunch room and they are 36
good-
12 The parking spaces for vehicles are satisfactory- 37
13 I feel I am paid a fair amount for the work I do- 38
14 I am satisfied with the chances for my promotion- 39
15 I am satisfied with the allowances provided by the 40
organization-
16 I feel my boss motivate me to achieve the organizational 41
goals-
17 My supervisor motivate me to increase my efficiency at a 42
time when I am not-
18 I feel my job little impact on the success of the company- 43
19 Overall I am satisfied with my present job- 44
LIST OF FIGURES
S.NO TITLE PAGE NO
1 Working hours are convenient for me 26
2 I am happy with my work place- 27
3 I feel I have too much work to do- 28
4 Safety measures provided by the company are good- 29
5 My relationship with my supervisor is cordial- 30
6 My supervisor is not partial- 31
7 My supervisor consider my ideas while taking decision- 32
8 I am satisfied with the support from my coworkers- 33
9 People here have concern from one another and tend to help- 34
10 I am satisfied with the refreshment facility- 35
11 We are provided with the rest and lunch room and they are 36
good-
12 The parking spaces for vehicles are satisfactory- 37
13 I feel I am paid a fair amount for the work I do- 38
14 I am satisfied with the chances for my promotion- 39
15 I am satisfied with the allowances provided by the 40
organization-
16 I feel my boss motivate me to achieve the organizational 41
goals-
17 My supervisor motivate me to increase my efficiency at a 42
time when I am not-
18 I feel my job little impact on the success of the company- 43
19 Overall I am satisfied with my present job- 44