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Tech-Savvy Scammers Work FIGURE 3 2018 BBB

Scam Tracker
to Con More Victims
SUSCEPTIBILITY

Risk Report

50,559 60
SCAMS REPORTED
IN 2018 50
50,559
40 29.5% $152
Total number Suceptibility Median dollar
THE
Riskiest
5
of reports increased amount lost
Scams 30
increased
by 5.7%.
by 86.7%. decreased
by 33.3%.
Employment
1 Scams 20
A job offer comes with
high pay and options
to work remotely and
10
with flexible hours. To
get the job, a candidate
must complete forms
0
EMPLOYMENT ONLINE PURCHASES
that require personal,
sensitive information
and may be required to #1 RISKIEST
starts SCAM
with 18 ends at 65+ MOST COMMON SCAM
“purchase equipment” for most segments (largest exposure)
with part of the proceeds FIGURE
of 3
the population SCAM WITH MOST VICTIMS
of what turns out to be SUSCEPTIBILITY
(highest susceptibility)
a fake check. MEDIAN LOSS

Online
2 Purchase Scams 60
500 BY AGE
HIGHLIGHTS
A buyer makes a
purchase online from
an individual seller or 50
Susceptibility
400
decreases with
$400
company, but the item 42.4%
age, but when
never arrives. Or in
other cases, a person 40
losses occur, 37.3%
sells an item online, but
the check received for
300
they are higher
in the older age
34.2%
30.5%
payment is fake. 30
groups.
27.9%
$200
200 20.8%
3
Fake Check/
Money Order
20 $120
$150

$107
A check is sent to
a consumer that
100
10
SUSCEPTIBILITY
$92

contains an “accidental
overpayment” or other
overage. The scammer 0 0
MEDIAN $ LOSS

asks the consumer to 18–24 25–34 35–44 45–54 55–64 65+


wire back the excess
money. The check Riskiest Scam Types by Age
appears real and “clears,” starts with 18 ends at 65+
so the consumer thinks
it is okay to withdraw
funds, but weeks later the
MEDIAN LOSS
bank discovers the check
is phony. The consumer Employment Employment Online Employment Romance Investment
now owes the withdrawn Purchase
funds to the bank. 500
Home
FIGURE 44 Improvement Scams
MEDIAN LOSSDoor-to-door
+ SUSCEPTIBILITY GENDER
solicitors
400
HIGHLIGHTS BY GENDER
FIGURE 4
MEDIAN LOSS + SUSCEPTIBILITY GENDER
offer quick, low-cost Gender differences in susceptibility are small, but the dollar losses
repairs and then either reported are much higher for men.
take payments without 300
returning, do shoddy % SUSCEPTIBILITY MEDIAN $ LOSS
work, or “find” issues
that dramatically raise Men200 Men
the price.
29.1% $222
Advance Fee VS
5 Loan Scams 100
Women Women
A loan is “guaranteed,” 30.5% $120
but comes with upfront
charges, including taxes 0
or “processing fees.”
When the charges are
paid, the loan never
materializes and the
applicant is left with Detect. Protect. Report.
larger debts.
BBB.org/ScamTracker
50 100 150 200 250 0 5 10 15 20 25 30 35 400 50 100 150 200 250