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Reach of Software in Educational Institution
SUBMITTED TO: Aurora Business School, Hyderabad
(In the partial fulfillment of the requirements of Post Graduate Programme in Management)
SUBMITTED BY: Syed. Abdul Rawoof DM-05-053 UNDER THE GUIDANCE OF:
Meghana Rajini Internal Guide GUIDE Aurora Business School COMPANY eTail Networks Limited
TABLE OF CONTENTS: Chapter-1
Industry Overview. 6
7 11 12 14 18 19 24 26
1.0 Software development. 1.1 Application Software Classification. 1.2 REVIEW OF LITERATURE 1.3 COMPANY PROFILE. 1.4 METHODOLOGY. 1 AIM OF THE STUDY. 1.1 Products and Services.
1.2 Clients.. 1.3 Executive Summary. 2
RESEARCH METHODOLOGY. 3.1 Filed Work. 3.2 QUESTIONNAIRE DEVELOPMENT. 29 32 36
4. RESARCH OF SOFTWARE. 5. ANALYSIS AND INTERPRETATION. 6. LIST OF TABLES 11. Table-1:- Analysis of Questionnaire – 1 Question. Table-2:- Analysis of Questionnaire – 2 Question. Table-3:- Analysis of Questionnaire – 3 Question. Table-4:- Analysis of Questionnaire – 4 Question. Table-5:- Analysis of Questionnaire – 5 Question. Table-6:- Analysis of Questionnaire – 6 Question. Table-7:- Analysis of Questionnaire – 7 Question. Table-8:- Analysis of Questionnaire – 8 Question. Table-9:- Analysis of Questionnaire – 9 Question.
Table-10:- Analysis of Questionnaire – 10 Question. Table-11:- Analysis of Questionnaire – 11 Question. 7. LIST OF FIGURES 8. APPENDICES.
S.no 1 2 3 4 5
6 7 8
Topic Name of educational Institution Software’s in institution Interest to purchase any of these software’s How many students are there in your institute Usage of software’s help in the promotion of your institution Software packages deliver effectiveness in teaching How long your institution is using software’s Think software’s reduce your manual labor or satisfy your requirement No of Customers visited Usage of software’s help in the promotion of institutions Overall satisfaction level scale
Page no 36 37 38 39 39
40 41 42
I, Mr Syed. Abdul Rawoof, the undersigned, a student of Aurora Business School, declare that this project report titled “Reach of Software in Educational Institution” is submitted in partial fulfillment of the requirement for the Summer Internship project during the Post Graduate Program in Management. This is my original work and has not been previously submitted as a part of another degree or diploma of another Business School or University.
The findings and conclusions of this report are based on my personal study and experience, during the tenure of my Summer Internship.
Mr Syed. Abdul Rawoof PGDM, 2009-11 AURORA BUSINESS SCHOOL Near to Nims,Punjagutta Hyderabad. Ph: +91 7416321503
It is not enough that we lay the super structure of the building, but the most important part is the base of the building. Similarly, this project would be incomplete without mentioning the real people who have guided, supported, and me realize the corporate culture through which the long cherished dream of implementing a quality program in this esteemed organization could be realized.
First of all, I would like to express my gratitude to my project guide Ms.Rajini HR of ETNL, who supported and guided me throughout the project and gave me all necessary facilities and inputs to make this project a successful one and also made me as energetic and enthusiastic like him.
CHAPTER-1 INTRODUCTION 6|Page .
modification. Therefore.INDUSTRIAL OVERVIEW 1. to meet a perceived need of some set of potential users. reuse. sales prospects who rejected the product. The term software development is often used to refer to the activity of computer programming which is the process of writing and maintaining the source code. usually developed by a team of people. for possible effects on existing 7|Page . Designing Software. whereas the broader sense of the term includes all that is involved between the conceptions of the desired software through to the final manifestation of the software. maintenance. some form of process is typically followed to guide the stages of production of the software.0 Software development:INTRODUCTION:Software development (also known as Application Development. existing customers. Enterprise Application Development. is the development of a software product in a planned and structured process. Software Application Development. or any other activities that result in software products. software development may include research. for fit with existing channels distribution. other internal software development staff. Software Design. new development. Ideas for software products are usually first evaluated by marketing personnel for economic feasibility. For larger software systems. re-engineering. or a creative third party. Marketing:The sources of ideas for software products are legion. This software could be produced for a variety of purposes . These ideas can come from market research including the demographics of potential new customers. Platform Development. Software Engineering.the three most common purposes are to meet specific needs of a specific client/business.
which bundle together a word processor. but suites exist for other purposes. project and team considerations. (Examples include financial systems. Each of the available methodologies is best suited to specific kinds of projects. customer relationship management (CRM) systems. and iWork. Examples include enterprise software. not itself of any real use until harnessed to an application like the electric light that performs a service that benefits the user. OpenOffice. the cost and time assumptions become evaluated. A simple. Software development methodology A software development methodology is a framework that is used to structure. In a marketing evaluation phase.. based on various technical. Enterprise software addresses the needs of organization processes and data flow.1Application Software Classification:There are many types of application software: An application suite consists of multiple applications bundled together. Business applications often come in suites. e. A wide variety of such frameworks have evolved over the years. They usually have related functions. required features. features and user interfaces. a spreadsheet. is computer software designed to help the user to perform singular or multiple related specific tasks. One system development methodology is not necessarily suitable for use by all projects. also known as an application. and may be able to interact with each other.product lines. but typically do not directly apply them in the performance of tasks that benefit the user. if imperfect analogy in the world of hardware would be the relationship of an electric light bulb (an application) to an electric power generation plant (a system). open each other's files.g. 1. and control the process of developing information systems.g.g. based on the more detailed information generated by the marketing and development staff. Application software. plan. e. and media players. each with its own recognized strengths and weaknesses. graphics or music. the project should be pursued further. and 8|Page . Application software is contrasted with system software and middleware. graphics software. etc. and for fit with the company's marketing objectives. often in a large distributed environment. Microsoft Office. office suites. e.org. organizational. The power plant merely generates electricity. A decision is reached early in the first phase as to whether. which manage and integrate a computer's capabilities. accounting software.
Integrated Development Environments. documentation tools. Enterprise infrastructure software provides common capabilities needed to support enterprise software systems. Product engineering software is used in developing hardware and software products. most often in a commercial or educational setting. often for individual projects within a department. track progress through material. spreadsheets. Such software addresses the needs of individuals and groups to consume digital entertainment and published digital content. personal information system. computer aided engineering (CAE). and individual media editors may aid in multiple information worker tasks. Media development software addresses the needs of individuals who generate print and electronic media for others to consume. Note that Departmental Software is a sub-type of Enterprise Software with a focus on smaller organizations or groups within a large organization. Word processors.supply-chain management software). For example. Multimedia Development software. in contrast to enterprise management. Simulation software are computer software for simulation of physical or abstract systems for either research. and collaborative. Mobile applications run on hand-held devices such as mobile phones. analytical. and enterprise digital assistants : see mobile application development. resource management. and Application Programmer Interfaces. computer language editing and compiling tools. personal digital assistants. Animation Some People find animation to be entertaining. Information worker software addresses the needs of individuals to create and manage information. HTML editors. Examples include time management. training or entertainment purposes. Desktop Publishing software. Digital Animation editors. email and blog clients. Educational software is related to content access software. some people find cartoons be entertaining. but may include software that allows for content editing. or include collaborative capabilities. This includes Graphic Art software. it may deliver evaluations (tests). 9|Page . Digital Audio and Video composition. Similarly. Content access software is software used primarily to access content without editing. This includes computer aided design (CAD). but has the content and/or features adapted for use in by educators or students. and many others.
The audience is taken by surprise. Blind man's bluff. Comics Comics contain text and drawings which convey an entertaining narrative. Several famous comics revolve around super heroes such as Superman and Batman. or a board and markers for board games such as Monopoly. The purpose may vary from merely putting smile on the viewer’s face. paintball and video games. Racing. croquet. chess or checkers may develop physical or mental prowess. plays. observational humor are forms of comedy which have developed since the early days of jesters and traveling minstrels. Dance and music Many people find involvement in social dance to be entertaining. Games may be played by one person for their own entertainment. Games may be played for achievement or money such as gambling or bingo. Games may be geared for children. Marvel Comics and DC Comics are two publishers of comic books. children's games. Slapstick film. Games Games provide relaxation and diversion. Some people listen to or watch musical entertainment. farces. card games. board games. Caricature is a graphical entertainment. one-liner joke. or backgammon. This can include ball games. by the parody or satire of an unexpected effect or an opposite expectations of their cultural beliefs.Cinema and theater Many people find cinema /or theatre and other live performance such as circus. or may be played outdoors such as lawn bowling. Manga is the Japanese word for comic and print cartoons. hide and seek. to highlighting the moral vices of a person being caricatured. Equipment may be necessary to play the game such as a deck of cards for card games. or by a group of people. monologues and pantomimes to be entertaining. 10 | P a g e . number games. to raising social awareness. Frisbee. Comedy Comedy provides laughter and amusement. musicals.
Our templates will help you define your own individual plan. and. Below the line promotion: All other promotion. and capabilities. merchandising. Mobile Phones. product placement. You might want to come back then. newspapers. I had picked out an item and was mulling over whether to buy it or not when a salesperson came up to me and said. E. personal selling. trade shows. We’re having a sale next week and all our blenders will be 20 percent off.REVIEW OF LITERATURE:Promotion of Product:It is the communication link between sellers and buyers for the purpose of influencing. Tier your customers:11 | P a g e . endorsements. or persuading a potential buyer's purchasing decision. direct mail. In order to be successful in today's highly competitive sales world. “I see you’re interested in that blender. in which the advertiser pays an advertising agency to place the ad.g. a sales manager and individual sales person must have a plan. historically. SALES:A sales plan is more than having your sales force knows their product pricing. A sales forecast is an essential tool for managing a business of any size Give your customers the inside scoop:Recently I was shopping at a retail housewares store. informing. features. illustrated songs. public relations. Internet. sales promotion. The following are two types of Promotion Above the line promotion: Promotion in the media TV. Much of this is intended to be subtle enough for the consumer to be unaware that promotion is taking place. sponsorship. radio.
Distribute free samples to customers:Why do so many businesses include free samples of other products when you buy something from them? Because it can increase sales in so many ways. 12 | P a g e . successfully promoted them at all major educational institutions. and buy that and other products from the company. (ETNL's Managing Director). In 1990. ETNL was incorporated as a public limited company in 2001 and is headquartered at Kochi . Bonded with a vision to excel in their every endeavor and committed to delivering bestin-class services at all times. with country-wide representation. the commercial capital of Kerala. How can you expect customer loyalty if all customers are treated as someone off the street. ETNL has evolved into a reputed IT major in the nation and boasts a client-list that reads like a veritable "who-is-who" of renowned educational institutions and corporations throughout India as well as overseas and is poised to expand global operations. George and his team developed a breakthrough software ridding the conventional analog lab of all its bugs and pioneered the concept of a fully-automated digital language laboratory or ETNL Language Lab in the country. too. it had its own disadvantages such as its inability to impart learning with 100% clarity as well as monitor the progress of students effectively. an enterprising team of engineering professionals led by George Scaria. who might try the product. I might try and like the sample of the new product and buy some of it. a South Indian state. like it.3 COMPANY PROFILE:- Etail Networks Limited or ETNL is a full-service IT solutions provider that is primarily focused at offering end-to-end innovative educational software as well as state-of-the-art comprehensive automation solutions for instructive institutions and corporations worldwide. envisaging the importance of inculcating computer education as well as effective language learning facilities into the curriculum of schools and colleges. Over the past 18 years. Although the then analog language learning labs gained in popularity and was wellaccepted in the academic community.There should be a clear and obvious difference between regular customers and other customers – a difference that your regular customers perceive as showing that you value them. 1. As the customer who bought the original product. Or I might pass on the sample to someone else.
and boasts an intimate relationship with each of our esteemed customers that is the envy of our peers in the industry. custom software development. supported round-the-clock by a team of hardware experts.often surpassing customer expectations -. designing. and dedicated team of over 60 software wizards specialized in C#. application development. Identifying the right provider and weeding out the ones that do not deliver on their promises can often be a challenge in itself especially since your very business might be at stake if you make the wrong choice. experienced. We guarantee cost-effectiveness and a true value-addition to our customers in the services we provide by employing industry best practices fine-tuned to client needs. among others. Apart from conventional software-related services such as web designing and hosting. if not thousands. Growing in tandem with our valued patrons has been the cornerstone of our success -. the mantra. you are essentially choosing a partner for your business. The vendor should work in harmony with your business and have the same type of work ethic and dedication to success. We believe 13 | P a g e .even against all odds.With a highly motivated. etc. branding. excellence in delivering quality service on time every time is a way of life and our commitment to live up to the promises made to our clients and maintaining client confidentiality. ASP. Testimonials from a cross-section of our clientele of over 1000 bear witness to the fact that the team at ETNL delivers on its commitments -. A few of the most important criteria. include: • • • • • • • • Reputation Quality and consistency of service Professional ethics Best practices Number of years in the industry Consistency of growth Customer support Clientele and client testimonials At ETNL. SQL. ETNL is well-positioned to cater to not only educational institutions and corporate offices but also the exacting demands of multinational consortiums. There are hundreds. we also provide an array of services ranging from innovative ERP solutions for academic institutions to providing information technology manpower requirements as well as offering tailor-made solutions for businesses (such as multiple platform integration) to even conducting periodic training programs and seminars to rejuvenate and motivate company personnel.NET. When selecting an IT services provider. of IT companies offering a wide range of services.
To guide and encourage professionals working with us and to equip them with enhanced professional competence to their ever growing career. ETNL is company with a conscience. Our commitment is to endeavor to do so by relying on professionals backed by ethical business practices. To deliver world-class products and services for Educational Institutions in Campus Automation. Equip and empower teachers and educational leaders with innovative ICT based teaching techniques. cost-effective solutions that are value additions to clients at all times. CBT and web technology. MISSION:Our mission is to deliver an array of outstanding IT Solutions that beat customer expectations all times.in growing steadily and we are proud to say that we have registered a consistent 50% annual growth in turnover and profits year-over-year. And we will strive to do so while continuing to grow in tandem with our everexpanding customer base. VISION:ETNL vision is to emerge a world leader in providing total Information Technology solutions by offering best-in-class. Our commitment is to endeavor to do so by harnessing the power of the finest resources available couple with a customer centric approach that is constantly backed by ethical business practices. in terms of the organization's core values rather than bottom line measures thereby communicating both the purpose and values of the organization. 14 | P a g e . Constantly innovating we are well on our way to becoming not just a global leader in the field of next generation information technology services but also a consultancy specialist to reckon with. If you find an industry expert better than us please choose them. A Vision Statement also defines the organization's purpose. a pioneer in the field of educational software and institutional automation as well as a reputed veteran in the IT industry. Language Lab based learning and training.
and control the process of developing an information system. with the approach or approaches of the software development process and multiple tools. In a nutshell. At ETNL. with our proven expertise in the field of custom software development. project as well as team considerations so as to deliver comprehensive and effective solutions that are not only user-friendly but also offer value additions that are cost-effective. tailored to specific client-requirement based on various technical. at ETNL. a particular system development methodology is not necessarily suitable for use by all projects For instance. plan. the money and efforts utilized in developing such software products are wasted and such solutions often yield unsavory results. software quality measures the quality of design or how well software is designed. In such cases. we develop IT solutions on customized methodologies (adhering to industry best practice norms). to assist the developmental process.1. the general workflow is as follows: • • • • • • • • Identify client requirement Crystal-clear ETNL team assignments Accurately estimate work & duration Obtain client approval Software development using the appropriate methodology Deliver solutions on-time Impart hands-on training to client for effective implementation from day-one Provide 24/7 customer-care QUALITY ASSURE:In the context of software engineering. While quality of conformance is concerned with implementation. quality of design measures how valid the design and requirements are in creating a worthwhile product. Although a wide variety of such frameworks have evolved over the years. 15 | P a g e . models and methods.4 METHODOLOGY:A software development methodology is the framework that is used to structure. and quality of conformance or how well the software conforms to that design. The framework of a software development methodology encompasses a software development philosophy. software developed using general procedural frameworks are often embedded with additional features unnecessary to the client's needs. organizational.
contributing to the team spirit -. yet the evident camaraderie between staff and management with blurred lines of hierarchy exudes a sense of belonging. ETNL commenced operations at its current headquarters. any infrastructure is only as good as the team that keeps the engines of the enterprise ticking and the business growing. processes. INFRASTRUCTURE:Physical infrastructure is the basic corporeal and organizational structures needed for the smooth and effective functioning of any enterprise. ETNL's state-of-the-art facility at Kochi is highly secure. and today accommodates over 60 full-time software professionals supported by the departments of human resources. quality control is paramount and is an integral part of software development process. Our team has adopted the best-practices in SQA as stipulated to by NASA in letter and spirit right from incorporation. ETNL has built up a rocksolid reputation as a hallmark for quality not only amongst our clientele but also industry peers. (perhaps the world's most quality-conscious organizations). and procedures. In today's dynamically evolving global village. SQA includes the process of assuring that standards and procedures are established and are followed throughout the software acquisition life cycle.and conducive to ensuring the best output from every member of the extended ETNL family. robust and agile and complimented with all mod-cons. Spread across 3000 square feet. regardless of the stature of the client. expanding and upgrading our facilities in direct proportion to the growth of our business and professional team.According to the American National Aeronautics and Space Administration or NASA. The ambiance is discreetly professional. accounting as well as marketing and sales.our biggest strength -. However. Software Quality Assurance or SQA is defined as a planned and systematic approach to the evaluation of the quality of and adherence to software product standards. At ETNL.and over the years. quality of product/service is perhaps the most important trait that wins a company an undisputed edge over competition -. Our infrastructure includes: • • • • 24/7 High-Speed broadband internet connectivity 100-mbit Fast Ethernet switch-based network A secured Wi-Fi network Intel Core-2 & AMD developmental workstations 16 | P a g e . administration.
CHAPTER-2 AIM OF THE STUDY 17 | P a g e .
explain all things in every schools. To understand the preferences of schools and colleges towards Campus Administration and Management System (CAMS) software. Someone using different type of software’s that people are I telling how to upgrade of our software. To understand the where to promote the product of correct Stages or Customers. I am going to collect information in different schools. To identify the areas of find customers to explain the product. To increase the acceptability and sales of the product by satisfying the customers. and how to develop organization in easiest way. and how to utilize resource of the software filed. To understand the Schools and College level of software to explain customers. Meet different type of people knowing which software using to teach students in easy way. Company persons call and know the details which software wants to purchase using education. how to learn each student use in easy way to technology and utilization of the software education. To collect the Remarks and Suggestion from the customers of the products. 18 | P a g e . To rectify the Problems facing by the Customers of the products. After that tell the complete information in software education in how to use. after that tell company software newly launching plan in market how to give promotion in education software’s. I also do the sales of the product and how to promote of the product particular way in the market.2. After that knowing how to implement that software in future to educate easy way in school. Every student use in software technology. colleges. and how to decrease manual work and improve technology to teach the students. Remarks of the software. and institute. mainly most of people listening. Reach of Software education means. That time what I learn survey of the product software using every institutes.0 AIM OF THE STUDY: To understand the current usage levels of Campus Administration and Management System (CAMS) software in schools and colleges.
how to behave explain all thing to clients. Communication Lab. Identify the areas in which there is a need for improvement. Latest education Software in the market. NEED OF THE STUDY: To knowing the market strategy. and what is the software used. Collected all the needed information and sent daily reports to the company.Aim of the study to find out how many schools and colleges are using educational software. How to implement these software’s in schools. Digital Library. but don’t know how to completely utilize the software. You’ll learn the exact importance of each product feature in the minds of your prospects and understand every aspect of your ability to increase your customer. Mainly I know the educational software to use the online education training with online education. Adding value to company. ETNL Language Lab. ELT Courseware. Daily I went to different type of schools and colleges. 2. Product promotion also done the project. in online education software I went to different schools and colleges few clients are already using the software. if anybody do not know the uses of software explain all things and tell the how much important of that software product. Received feedback from the existing clients and conveyed to the company for changes. 19 | P a g e . In project I learn the different type of clients and mentalities. you can participate in coursework from virtually anywhere and anytime around the world. Met the principals to see said how many students are in school & how many systems are there. Library Software. This business solution will shows you where the company and product positioning are competitive and where they are not. To find out Remarks and Suggestion from customers.1 PRODUCTS AND SERVICES:• • • • • • School/College Automation.
ELT Courseware:ELT (English Language Teaching) is a widely-used teacher-centred term. ELT Support Services is ideally placed to produce tailored materials for your institution's specific needs. With years of professional experience in materials and curriculum design and writing. Its host of features allows a user to maintain academic history of students with complete transparency in records and provides a medium for teachers. as in the English language teaching divisions of large publishing houses. you gain the following advantages: Fresh ideas 20 | P a g e . designed to promote digital institution administration is unique and comprehensive software suitable for any university. retrieve. Web Development & Net Promotion. Outsourcing.backed by 24/7 customer-care and our reputation as a frontrunner in the industry. which is quick. it is taught all over the world under many different circumstances. makes it the single most versatile language lab solution suite available today. Consultancy. Whether you are looking to access. ETNL's incorporation of top-of-the-line information technology for transmission as well as storage and individual progress monitoring even in a large classroom setting.• • • • • • Online Exams. By using ELT Support Services for your materials development. Online Education & Services. School/College Automation:The Campus Management System. easy-to-use. ETNL Language Lab:The language management software can be integrated to work seamlessly on any Window-based PCs within a LAN or local area network and requires no additional software support once installed. staff and administration to work in harmony. English is a language with great reach and influence. etc. including materials published by a major international educational publisher. and cost-effective -. archive or grade language adeptness. Custom Software. ELT training.
keyword etc. Reading. They have to see the information the same way we do. • • • • • • • • Means of communication. Communication Lab:Communication derives from the Latin communis. Until we have shared information with another person. The details entered can be edited or deleted with different options like accession-no. Analysis of Technical Data. communism and community. Books Search Management:This sub-module is featured to know about all the details of books in library and also this enables to find out book’s availability status. meaning common or shared.• • • • • • Materials to your institution's specifications Professional materials with your institution's branding More flexibility than using your teachers . Reservation Management:21 | P a g e . Body Language. one-size-fits-all nature of using commercially available materials exclusively. we haven’t communicated it. Writing. Electronic Communication.no need to take them off class Flexible licensing enabling adaptation to suit changing needs and legal photocopying Take advantage of the latest research and developments in second language acquisition and materials design Avoids the generic. It belongs to the family of words that includes communion. Library Software:This module is used to enter all details regarding a book under various categories. Communication is the process of creating shared understanding. Book search is facilitated with customized options which make the search easier. Listening. Oral Communication. author. subject.
True or False . The editing facility helps to edit the already entered registration information of students. Digital library is provided with a search interface which allows resources to be found. Bar-Code Integration:Bar-code scanning is integrated with library. The digital content may be stored locally. Using this facility.Antonyms. In ETNL Online Exams teacher console teacher can set questions based on four different kinds of exercise pattern. The Teacher Console.Antonyms.Synonyms. By using their corresponding logins user can reserve books. The registered students are categorized based on the course that they are currently attending. The two main consoles of the ETNL Online Exams are. The Teacher Console:Teacher can register student information using the registration facility provided in the teacher console.Multiple Choice Listening Comprehension:. 2.Synonyms. Digital Library:A digital library is a library in which collections are stored in various digital formats and this information can be accessed by computers. or accessed remotely via computer networks. 1.Multiple Choice.Fill in the blanks . The Student Console. the librarian don’t have to type book name.Fill in the blanks . Online Exams:ETNL Online Exam is mainly intended for the purpose of conducting examinations online. and there is also an option for viewing the information. everything including evaluation and grading will be done automatically without any intervention from the teacher’s side. and they are Reading Comprehension:.True or False . it is automatically detected through barcode.This is a sub module of library. A digital library is a type of information retrieval system. Jumbled Sentences:22 | P a g e . Every user (Staff/Student) is provided with username and password.
If the teacher is assigning a test then all students will be getting questions in a random order. teacher can examine students’ performance by verifying their results either batch wise or registration number wise. Digital Library. Plasma TV in Class Rooms. This detail includes all the information provided in the student registration info. There is an option for viewing the login details of a particular student. But an exercise can be attended at any time. Computer Lab. Student Internet Café. It incorporates class room teaching with the aid of plasma TV or smart board. This can be used in the lab for teaching any subject. ETNL Career Lab. After conducting a test. that particular student’s total score will be calculated and the teacher can verify it using teacher console. For customized software contact ETNL Package in Total Tech Solutions for Schools and Colleges • • • • • • • • • • • • • • • • • • ETNL Teaching / Learning Management Software – LMS. RFID. Soon after a student finishes the exercise or test. Information KIOSK. ETNL Teaching Management Tool. ETNL Communication Lab. including the time and date of his/her login and log out. Student Console:Students can make use of the student console to attend a test or exercise.Teacher can either assign exercises or test to students. Learning Management Software:As the part of total tech solutions. Online Examination. 23 | P a g e . ETNL Campus Management Software. in instructional facility automation solutions division of ETNL is providing Teaching / Learning Management Software(Tool). Teachers Internet Café. ETNL Language Lab. After logging in students can either select test or exercise which had been assigned by the teacher. ETNL ELT Materials. Soft Skill Training. ETNL Audio Visual Lab. Student can attend a test only if the teacher has assigned that test for that particular day. Networking.
SN College Of Education. Sree Narayana Guru Institute of Science and Technology (SNGIST) North Parur. Kakkanad . Ernakulam. Ernakulam . Koothattukulam. St. Global Public School. Ernakulam. Sri Sai School. Thripunithura. Amrita School of Arts and Sciences.E.T.Paul’s College Kalamaserry. St. M. Kakkanad. Teachers Training. Thengode .G. Kochi. St Xaviers School. Rajagiri Higher Secondary School. Tripunithura. Kothamangalam . Muvattupuzha. Cochin. Ekm. Marthoma Public School. Amrita Vishwa Vidyapedom. Marygiri Public School. Thevara. Muvattupuzha . Assisi Vidyaniketan Public School. Kalamasseery. Aluva. Kerala. Chinmaya Vidhyalaya. Kothamangalam . Kerala . Kalathara. Perumbavoor Ernakulam. Kerala . Mar Athanasius College Association. Shivagiri Vidyaniketan. Okkal P. Edathala North. National College of Teacher Education Vengola. Marampally. Thripunithura . Perumbavoor . Kerala. Ernakulam . St Xaviers College. Ernakulam.• • • Teachers Training. Ernakulam .T. Christu Jayanthi Public School. 2. Aluva.U. Aluva . Ernakulam. Thripunithura. Ernakulam. Kochi. Sacred Heart CMI Public School. Kolencherry. Kakkanad . Hill Valley Higher Secondary School. Hardware and Software Maintenance. Teresa’s College. Thripunithura . Hill Valley College Of Education. Ernakulam.St. 24 | P a g e . Kerala. Angamaly . Don Bosco Senior Secondary School.2 CLIENTS:There are various Government Sanskrit College. Government College.Peter’s Training College. Thripunithura . Rani Matha Public School. Cochin. Jaibharath College of Arts and Science. Chinmaya Vidhyalaya. MES College. Vaduthala. Thottumugam. MES Training College.O. M. Bharath Matha College.G. Sree Narayana Training College. Ernakulam.U. Chembumukku. Paul's International School. St. Ernakulam . Aluva . Ernakulam . Dakshin Barath Hindi Prachara Sabha.E.C. Kalamassery. Rajagiri Public School.C. Mar Baselious Training College.
such as. ETNL also offers tailor-made SSDPs for small and medium enterprises that not only help boost employee morale but also improves productivity. which are the technical requirements of a job A person's soft skill EQ is a major contributing factor to the success of any organization. a custom-designed mentoring program aimed at bettering interpersonal skills. a soft skill is a sociological term for a person's Emotional Intelligence Quotient or EQ. which include: o o o o o o o o o o Participation in a team Ability to teach Service Leading a team Negotiation Unite a team amidst cultural differences Motivation Decision-making skills Problem-solving skills Etiquette ETNL's SSDP presentations and workshops. ETNL offers soft skills development program or SSDP.DEVELOPMENT PROGRAMS:According to Career Opportunities News. Soft skills complement hard skills (part of a person's IQ). have won us accolades and gratitude from some of our more eminent institutional customers. According to industry analysts. especially for final year students of management. thereby yielding a significant return on investment or ROI. particularly those that call for constant customer care such as those in the services or hospitality industry. language. personal habits. This list is for information only. and optimism. This refers to the cluster of human personality traits. Authenticity of the information given in the site has to be verified by the students before making decision. communication. OVERSEAS EDUCATION COUNSELLING PROGRAM (OECP):ETNL provides available informations to Indian students desirous of pursuing higher education overseas. soft skills are more important over the long-term than technical proficiency. social graces. friendliness. Students should verify any 25 | P a g e .
which efficiently assess a student's potential and/or aptitude and steers him or her in obtaining admission to the most appropriate educational center of excellence for the desired specialization or program selected by the candidate. Headed by veteran academicians (who have themselves obtained their specializations abroad). OECP's gamut of services include among others: • • • • • • • • • • • • List of the institutions based on field of study and budget Possible detailed info on institution Contact details of students (current and/or former who updates their details) placed by us Advice on obtaining student visa to country of destination Application form Availibility of hostel facilities or alternate accommodation details Optional medical insurance plans Comprehensive tuition charges as well as cost of living Guidance on long-term educational loans Obtain temporary work permits for working after classes and during vacations Pre-departure briefing Airport pick-up and drop facilities for the first time (available only at select destinations) Advantages:26 | P a g e . ETNL is not responsile for any losses occuring through the informations provided in the site. an aircraft maintenance engineer looking to earn an internationally recognized M. OECP at ETNL has not only helped many an aspiring student pursue his or her academic programs abroad efficiently at the best-suited institution but have also played a poignant role in ensuring that they emerge victorious with flying colors every time. or even a general physician aspiring to add the coveted FRCP (Fellow of the Royal College of Physicians) certification from the UK to his or her list of qualifications/experiences -ETNL's Overseas Education Counseling Program or OECP offers explicit assistance in achieving your goals effectively and effortlessly. Whether you are a plus-2 undergraduate looking to pursue a graduate program in hotel management in UK. degree or doctoral program in aeronautical engineering from a world-renowned institution. Our OECP counselors have developed methodologies that have stood the test of time.information before taking the admission.S.
company people to reach the software in every educational sector. what company people try to aware of the software. Mainly Engineering and Medicine Universities are using CAMS Software. Digital Library software newly launching product. he knows the usage of software and how to implement the software in schools. aware of this product in market 27 | P a g e . Etnl Mainly concentrates in language lab most of schools not using this software most of them d ‘not know of this software. Etnl launches totally 13 software’s in market.Language labs can also enhance students’ learning experience because they allow the students to focus on their foreign language practice in a focused setting that eliminates feelings of selfconsciousness Better Attention & Quicker Comprehension Enhances listening skill & Encourages Self-Pacing 2. After that Communication lab every colleges use this software but not using proper way.3 Executive Summary:The project reach of software in the educational institutions is about usage of educational software in the schools and professional colleges. The objective of the study was to usage and people preferences towards the campus administration and management system in the schools and colleges. The problem of the system was availability and the usage of the software was rare in the city. Also planning to Show the demo of the product. many colleges are buy this software but not upgrading of the software so demo of this software in Communication lab. The solution for the project was given by doing questionnaire design and statistical analysis and coming with the solution as make the awareness and visibility to the people such that it will be exposed to the needy people. Some major applications are available in Campus Administration and Management System (CAMS). and use it admiration manner.• • • • Acoustics Privacy & Effective Learning . most of CBSE / ICSE schools are using CAMS software.
CHAPTER-3 RESEARCH METHODOLOGY 28 | P a g e .
Quantitative research was done for interviewing head of the schools and colleges for taking surveys.0 RESEARCH METHODOLOGY: In my research I have use both qualitative and quantitative research extensively. The questionnaire is based on primary & secondary of the study they are totally 15 questions. The primary objective of exploratory research design to provide insights and better understanding of the situation faced. Data collection from primary sources:The data was collected through questionnaire it was prepaired very carefully. Through Dept Interview:29 | P a g e . RESEARCH DESIGN:The research design used here is exploratory research design for the purpose if addressing the research problems. so that it proves to be effective. In order to gain an insight of their style. Qualitative research would be used for interviewing sales management of etnl. The questionnaire for this survey as a mix of quantitative and qualitative research.CHAPTER-3 3.
To carry out the survey in Hyderabad. all over I have interview around 50 response.The necessary data were collected by interview. i have to undertake.1 FIELD WORK:I approach the Human Resource manager of ETNL and fixed an appointment to have interaction to convey the details of our project. I have been visited various number of colleges located in Hyderabad. I have visited various numbers of schools and interviewed the Head department and directors of various schools and colleges.2 QUESTIONNAIRE DEVELOPMENT:In order to get the desired information the survey method use was personal interviewing and the questions were framed with respect to the objectives of the questionnaire. Nellore. Lakshmi director for shivani international public school. while framing the questions I made sure that the type of questions and the words used were simple and understandable by the respondents. In order to extract much fesible result through the study a sample size 150 has taken. 3. 3. RAHAMAN director FOR DISHUKH NAGAR PUBLIC SCHOOL. Another important my questionnaire is that. Sample size:The sample size must be an optimum size that it should neither be large enough to give a confident interval of desired width. 30 | P a g e .
CHAPTER-4 RESARCH OF SOFTWARE 31 | P a g e .
User authentication.type-safe method pointers. All code is written inline. Because of this. and componentoriented programming disciplines and was developed by Microsoft. imperative. Although it has some elements derived from Visual Basic and Java.Compiled code. 32 | P a g e . Not fully ASP compatible.0 which were released in conjunction with the. Easier configuration and deployment.NET runtime in which C# runs performs memory management takes care of tasks like garbage collection. C++ is C#’s closest relative. with accounts and roles.0 RESARCH OF SOFTWARE:Technology:C# is a multi-paradigm programming language that encompasses functional. XML-based components.NET Framework’s Common Language Runtime. Event-driven programming. C# uses delegates .5. Higher scalability.NET:Better language support. Language Support. The . the use of pointers in C# is much less important than in C++. New in ASP. Programmable controls. The most recent version of the language is 3. C# is one of the 44 programming languages supported by the . Increased performance . it does not require header files.NET Framework 3. generic. These are used to implement event-handling. A striking change from C++ to C# is that. object-oriented (class-based).CHAPTER-4 4.
g. hence possessing a natural advantage in the market place. MARKET RESEARCH:Product mix:Product: The marketing mix concept has its roots in the 1950s U. you need to be able to create a market niche through building a strong brand.products are technically superior.S. existing market demand. Either way. By contrast. and the practice of marketing has obviously evolved tremendously since this term was invented. such as those available online. 34 | P a g e . product here refers to products or services.. Also. One of the changes is that there are a lot more services available nowadays. is a Web-based software application a product or a service?). The price elasticity of your offering can be determined through various market testing techniques. the distinction between product and service has become more blurry (e. meaning that price changes will not affect unit sales very much. Pricing for offerings that are more commonly available in the market is more elastic. The product you offer needs to be able to meet a specific. Price: The price you set for your offering plays a large role in its marketability. corporate marketing world. Or. meaning that unit sales will go up or down more responsively in response to price changes. those products that have a generally more limited availability in the market (but with strong demand) are more inelastic.
and word-of-mouth promotion are all traditional ways for promotion. The marketing mix serves as an excellent touchstone for continually checking that you are covering all of the bases in your marketing campaign. Promotion can be seen as a way of closing the information gap between wouldbe sellers and would-be buyers. Advertising. via downloadable files. etc. Provision of a product can occur via any number of distribution channels. the type of offering you are selling.Place: This term really refers to any way that the customer can obtain a product. and availability of said promotional vehicle. point-of-sale displays. 35 | P a g e . Marketing has come a long way from the 4 Ps of yesteryear. through the mail. and yet understanding this marketing mix is for your product remains very relevant today. Your choice of a promotional strategy will be dependent upon your budget. such as in a retail store. on a cruise ship. Promotion: Promotion is concerned with any vehicle you employ for getting people to know more about your offering. in a hair salon. The ease and options through which you can make your product available to your customers will have an effect on your sales volume. public relations.
CHAPTER-5 ANALYSIS AND CONCLUSION CHAPTER-5 36 | P a g e .
5. To increase the acceptability and sales of the product by satisfying the customers. To identify the areas of find customers to explain the product. To collect the Remarks and Suggestion from the customers of the products. • • • • • • To understand the Schools and College level of software to explain customers. To understand the where to promote the product of correct Stages or Customers.0 ANALYSIS AND INTERPRETATION: Data Analysis of customer satisfaction and promotion of ETNL Objectives: • To understand the current usage levels of Campus Administration and Management System (CAMS) software in schools and colleges • To understand the preferences of schools and colleges towards Campus Administration and Management System (CAMS) software. To rectify the Problems facing by the Customers of the products. Name of educational Institution:- 37 | P a g e .
a) Primary/secondary level school 8.b) Senior secondary level school 8.I f)Engineering college g)Medical college h)MBA/BBA college i)Hotel management college j)Coaching institute 94 15 18 1 0 5 2 10 0 4 Graphical Representation: Comment: • • For above data Shows Schools and colleges information highest Schools 0 to 100 range. Out of 150 customers highest 94 in schools. Software’s in institution:Campus automation Language lab Online exam Continuous & Comprehensive evaluation Library software Pay roll software 86 56 6 6 10 1 38 | P a g e . reaming colleges.8.c)Main stream degree college d)Polytechnic/diploma college e)I.T.
Interest to purchase any of these software’s:Yes 47 No 89 Graphical Representation: Comment: • • This graph shows interest to purchase software more people say no.Graphical Representation: Comment: • This graph shows software in institute more in campus automation and shows the graph all software’s. This graph shows interest to purchase software less people say yes. 0-500 77 500-1000 44 1000-1500 10 More than 1500 8 How many students are there in your institute:- 39 | P a g e .
This graph shows promotion of software less Customer says 32.Graphical Representation: Comment: • • This graph shows students are there in institute more students are 0-500 This graph shows students are there in institute less students are more than 1500 Usage of software’s help in the promotion of your institution: Yes 90 b) No 38 Graphical Representation: Comment: • • This graph shows promotion of software more customers says 118. Yes 107 b) No 22 Software packages deliver effectiveness in teaching:- Graphical Representation: Comment: 40 | P a g e .
1 year 32 2year 26 3year 44 more than 4 years 53 software’s:- How long your institution is using Graphical Representation: Comment: • • • • • This graph shows how long using software more customers are use in maximum 4 years. 2 year customer use softwares 26. 41 | P a g e . 3 year customer use softwares 44. 1 year customer use softwares 32. 4 year customer use softwares 53.• This Graph shows more customers Software packages deliver effectiveness in teaching.
only few people say not reduce manual work.Think software’s reduce your manual labor or satisfy your requirement: Yes 118 No 21 Graphical Representation: Comment: • This Graph shows more customers say reduce manual work. No of Customers visited: 42 | P a g e .
Graphical Representation: Usage of software’s help in the promotion of institutions: Graphical Representation: Comment: 43 | P a g e .
The overall satisfaction level on the customer 6 on a scale of 1 to 10 44 | P a g e .• This graph shows promotion of software more customers says 118. This graph shows promotion of software less Customer says 32. • Over all satisfaction level scale: Start End 1 10 8 Graphical Representation: Comment: 1.
. Mostly they are using campus automation and communication lab software.ram nagar.Hitech city etc. Some schools in rural areas they don’t have any idea about the software and they showed interest on manual work. 5 multimedia institutes. 15 junior colleges and 18 degree colleges. Himayath nagar.b nagar. payroll software etc. Out of 100 customers where the Presentation was given 50% of customers respond to it as Excellent. and also using library software. 94 schools. 10% as good. 60% Colleges & Schools use software in different fields such as library software. Out of the 150 customers – 25 customer asked for a demo and 30 customers bought the software. 80% of the schools are using campus automation and communication lab software.of schools visited:150 Covered Areas: Nellore.Dilsukhnagar.Polytechnical college 1.5 engg and 2 medicine..l.10% as Average. • Information collected: Total no.FINDINGS:• • • • • • • Most Colleges using University given instruction using online software's.saidabad. 90% English medium schools.uppal Narayanguda. edu right etc. 10 MBA colleges. remaining do their work manually.mehdipatnam. edu comp. Multimedia Institutes also I visited. 30% as Very Good. Many schools and colleges are using the software provided by MI school. Hayathnagar. From 150 the Customers . 45 | P a g e .10% English &Telugu medium schools. using software AIMS.
RECOMMENDATIONS AND SUGGESTIONS: Suggestions: • Demo was to made to customer to get knowledge to customer. Every one using software but want new upgrade of software. • • Comment: 1. 3. Research instrument: Questionnaire. The overall understanding is that the Customer is exploring of the software. 2. 46 | P a g e . LIMITATIONS: Sample Size questionnaire: 150. Implementing online demo of software. The overall satisfaction level on the customer 6 on a scale of 1 to 10. The questionnaire has to be introduced in Andhra Pradesh to understand those markets better. Method of sampling: Simple random sampling. Establishing new branch in Hyderabad to reduce the late delivery of product.
APPENDICES:- QUESTIONNAIRE Organisation Title of the study : eTail Networks Limited : “Reach of Software in Educational Institution” : : : 1. Do you have any of these following softwares in your institution? • • • Campus automation Language lab Online exam 47 | P a g e . How many systems are there in the computer lab : 10. Decision maker of your institution : 8.T. Name of the institution 2. Contact Address 4. Head of the English Department 7. Name of the Principal : : : 6. Website 3. Phone Number 5. Type of educational Institution a) b) c) d) e) Primary/secondary level school Senior secondary level school Main stream degree college Polytechnic/diploma college I.I f) Engineering college g) Medical college h) MBA/BBA college i) Hotel management college j) Coaching institute 9.
Do you have interest to purchase any of these softwares? a) Yes b) No Please specify (If any): 12. please specify________________________________________________________ 11. Are you satisfied with the performance of your current software? a) Yes b) No 18.• • • • Continuous & Comprehensive evaluation Library software Pay roll software Others If others. Do you think usage of softwares help in the promotion of your institution? a) Yes b) No 14. Do these soft ware packages deliver effectiveness in teaching? a) Yes b) No 15. What is the main use of softwares in your institution? 48 | P a g e . How many students are there in your institute? a) 0-500 b)500-1000 d) More than 1500 c) 1000-1500 13. Since how long your institution is using softwares? ____________ 16. Do you think softwares reduce your manual labor or satisfy your requirement? a) Yes b) No 17.
Any remarks regarding how to improve the reach of software in the educational industry? Ans: __________________________________________________________________________ Signature 49 | P a g e . How many hours per week do you use these softwares? a) c) 1-5 hrs/week 10-15 hrs/week b) 5-10 hrs/week d) More than 15 hrs/week 20._____________________________________________________________________________ _____________________________________________________________________________ ________________ 19.
Bibliography:www.in www.com www.com 50 | P a g e .yellowpages.etnl.google.justdail.com www.
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