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You :

Hello<

16:14

Manon :

Bonjour How may I help you?

16:15

You :

I am interested in a reservation

16:15

Manon :

How nice to read that you are planning on visiting Disneyland Paris !

16:15

You :

I am looking to create a booking for 3 Night(s) / 4 Days in both Disney Parks

16:15

You :

can you, please, clarify what does this mean?

16:16

Manon :

Of course.

16:16

You :
Can I access the park every day starting at 9AM, including?

16:16

You :

including first day and last day?

16:16

Manon :

The package includes room and park tickets for the length of stay. Local taxes and handling fees are also
included in the price.

16:16

Manon :

I can assure you that park tickets are included in your package. You will be able to access our 2 Disney
Parks from the moment the gates open on your first day, until the moment the parks close on your last
day.

16:16

Manon :

When you stay in a Disney Hotel, you can make the most of the magic with Extra Magic Time in the
parks. You'll be able to enjoy attractions before the official opening times and meet our Disney
characters.

16:17

Manon :

If you want to arrive early, just head straight to the Disney parks while we keep your luggage for free at
the hotel.

16:17

You :

so, if my checkin starts at 15:00, I can access the park that day starting 10 AM, correct?

16:17

You :

ah, correct

16:18

You :

that was what I wanted to know, thank you


16:18

Manon :

Great Is there anything else I can do for you?

16:18

You :

Regarding meals...

16:18

You :

we receive vouchers

16:19

You :

when we use those in any Disney location

16:19

Manon :

Do you book an offer with meal plan included?

16:19

You :

yes, we intend to

16:19

You :

so, I am not clear if, using the voucher, the amount is substracted any time regardless of amount

16:20

You :

or is there an amount per day per meal?

16:20

Manon :

The Half Board Plan (Standard, Plus or Premium) includes two vouchers per night and per person: one
for breakfast and one for the meal of your choice (either lunch or dinner).

16:20
Manon :

The number or restaurants included depend on your hotel choice

16:21

Manon :

Which hotel are you interested by ?

16:21

You :

Santa Fe

16:21

You :

all meals

16:22

You :

from what I know, the restaurants have variable prices

16:22

You :

so, if we go to a restaurant, do we reach the voucher limit or can we pass over it and, other day, eat in a
restaurant with lower price...

16:22

Manon :

The Standard option for Santa Fe guests gives you the choice of over 5 buffet restaurants in the Disney
Parks, Disney Hotels and Disney Village.

16:23

Manon :

All restaurants are all you can eat buffets

16:23

Manon :

With a drink included

Restaurants included in the STANDARD option


16:25

You :

so, all restaurants have same policy ... So, voucher actually grants you access to eat, all you can for those
meals, right?

16:25

You :

...just to clarify

16:26

Manon :

Yes the voucher allow you the access to the buffets included in the type of vouchers

If you want to enjoy an other restaurant, that is not, you will pay a difference

16:26

You :

Ok all clear now

You :

Much appreciated for details

You :

Merry Christmas and Happy New Year!

Manon :

The pleasure was all mine. Thanks for contacting Disneyland Paris and I know you are going to have an
amazing holiday! There is a survey after the chat has ended and if you would like to let Mickey know
how I did today. Bonne journée et à bientôt! °o°

You :Hello<
16:14

Manon :Bonjour How may I help you?

16:15
You :I am interested in a reservation
16:15
Manon :How nice to read that you are planning on visiting Disneyland Paris !
16:15
You :I am looking to create a booking for 3 Night(s) / 4 Days in both Disney Parks
16:15
You :can you, please, clarify what does this mean?
16:16
Manon :Of course.

16:16
You :Can I access the park every day starting at 9AM, including?
16:16
You :including first day and last day?
16:16
Manon :The package includes room and park tickets for the length of stay. Local taxes and handling fees are also included in the
price.

16:16
Manon :I can assure you that park tickets are included in your package. You will be able to access our 2 Disney Parks from the
moment the gates open on your first day, until the moment the parks close on your last day.

16:16
Manon :When you stay in a Disney Hotel, you can make the most of the magic with Extra Magic Time in the parks. You'll be
able to enjoy attractions before the official opening times and meet our Disney characters.
16:17
Manon :If you want to arrive early, just head straight to the Disney parks while we keep your luggage for free at the hotel.

16:17
You :so, if my checkin starts at 15:00, I can access the park that day starting 10 AM, correct?
16:17

You :ah, correct


16:18
You :that was what I wanted to know, thank you
16:18

Manon :Great Is there anything else I can do for you?

16:18
You :Regarding meals...
16:18
You :we receive vouchers
16:19
You :when we use those in any Disney location
16:19
Manon :Do you book an offer with meal plan included?

16:19
You :yes, we intend to
16:19
You :so, I am not clear if, using the voucher, the amount is substracted any time regardless of amount
16:20
You :or is there an amount per day per meal?
16:20
Manon :The Half Board Plan (Standard, Plus or Premium) includes two vouchers per night and per person: one for breakfast and
one for the meal of your choice (either lunch or dinner).
16:20
Manon :The number or restaurants included depend on your hotel choice
16:21
Manon :Which hotel are you interested by ?

16:21
You :Santa Fe
16:21
You :all meals
16:22
You :from what I know, the restaurants have variable prices
16:22
You :so, if we go to a restaurant, do we reach the voucher limit or can we pass over it and, other day, eat in a
restaurant with lower price...
16:22
Manon :The Standard option for Santa Fe guests gives you the choice of over 5 buffet restaurants in the Disney Parks, Disney
Hotels and Disney Village.

16:23

Manon :All restaurants are all you can eat buffets


16:23
Manon :With a drink included

Restaurants included in the STANDARD option


16:25
You :so, all restaurants have same policy ... So, voucher actually grants you access to eat, all you can for those
meals, right?
16:25

You :...just to clarify


16:26

Manon :Yes the voucher allow you the access to the buffets included in the type of vouchers
If you want to enjoy an other restaurant, that is not, you will pay a difference

16:26
You :Ok all clear now
You :Much appreciated for details
You :Merry Christmas and Happy New Year!
16:27
Manon :The pleasure was all mine. Thanks for contacting Disneyland Paris and I know you are going to have an amazing
holiday! There is a survey after the chat has ended and if you would like to let Mickey know how I did today. Bonne journée et à
bientôt! °o°

Joyeuses Fêtes !

16:27

You : Nice
16:27
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