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Human Resource Management

Focusing on core competencies means companies have the possibility of generating?

A.Human capital advantage

B.Larger profit margins

C.Better output

D.New staff


Which of the following are not Central Organisation of Workers?

1. Indian, National Trade Union Congress

2. Hind Mazdoor Sabha

3. Bhartiya Mazdoor Sangh

4. United Trade Union Congress



A.1, 4, 5 and 6

B. 2, 3, 4 and 6

C. 5 and 6 only

D.1, 2, 3 and 5

Match the following

List-I (Methods of Wage Payment) List-II (Factor/Base)

(A) Time wage 1. Hours

(B) Piece wage 2. Bonus

(C) Balance wage 3. Production

(D) Incentive wage plans 4. Minimum wage

(E) Self-realisation needs 5. Penalty

A.(A) (B) (C) (D)

1 2 3 4
B.(A) (B) (C) (D)

1 3 4 2

C.(A) (B) (C) (D)

3 1 4 2

D.(A) (B) (C) (D)

3 4 2 1

Assertion (A) : Job analysis information provides the foundations of an organisations
human resource information system.

Reason (R) : The job analysis information can be collected through interviews, juries of
experts, mail questionnaires, employee logs, direct observation or some combination of
these techniques.

A.Assertion (A) and Reason (R) both are true

B.Assertion (A) and Reason (R) both are untrue

C.Assertion (A) is true, but Reason (R) both are untrue

D.Assertion (A) is untrue, but Reason (R) is true

The components of the information systems should be made up only of information units
which enhance effective

A.Personnel Management Decision


C.Human Resources Decision

D.None of these

Redressal of employee grievances covers

A.Equitable wages and salary system

B.Institutionalising an expeditions machinery for resolving employees grievances

C.Positive attitude towards employee grievances and readiness to help

D.Both (b) and (c)

Top management is interested how human resource management is contributing to

A.Value of organisation

B.Training of employees
C.Profit making

D.None of the above

Assertion (A) : Organisational policies set to achieve uniformity, economic, public
relations benefits or other objectives that one sometimes unrelated to recruiting.

Reason (R) : Promote from within policies are intended to give present employees the first
opportunity for job openings.

A.Assertion (A) and Reason (R) both are true

B.Assertion (A) is true, but Reason (R) is untrue

C.Assertion (A) is false, but Reason (R) is true

D.Assertion (A) is true

Which is the objectives of training?

A.To arouse loyalty towards the institution

B.Awareness of the problems

C.Increase in employee morale, confidence skill and productivity

D.All of the above

"FIRM is a responsibility of all those who manage people as well as bring a description of
the work of those who are employed as specialists. It is that part of management which is
concerned with people at work and with their relationships within an enterprise. It applies
not only to industry and commerce but to all fields of employment." Known as ________.

A.Performance management

B.Human resource management

C.Personnel management

D.Functional management

Which is the component of Mechanism of Human Resource Development?

1. Research

2. Performance Appraisal

3. Potential Appraisal

4. Organisation and Development

5. Career Planning and Development

6. Training and Development

A.1, 2, 3, 4 and 5

B.4, 5 and 6

C.1, 3, 4, 5 and 6

D.All of these

Match the following

List-I (Component of Human Resource Management) List-II (Function of Human

Resource Management)

(A) Human resource development 1. Training

(B) Compensation management 2. Job-evaluation

(C) Human relations 3. Motivation

(D) Human resource accounting 4. Human Resource Management

5. Knowledge

A.(A) (B) (C) (D)

1 2 3 4

B.(A) (B) (C) (D)

5 4 1 3

C.(A) (B) (C) (D)

4 1 3 2

D.(A) (B) (C) (D)

2 1 3 4

What kinds of practices outlined below are typically associated with non-standard
working and flexibility?

A.9-5 working hours

B.The reduction in distinctions between standard and unsocial hours or standard and extra

C.Premium rates for unsocial hours

D.The voluntary agreement of unsocial hours works

Which of the following is not machinery for settlement of ID in India?

A.Board of conciliation
B.Labour court

C.Collective bargaining

D.National Tribunal

Which statement is true?

A.Job analysis is a group of positions, that are similar as to kind and level of work

B.A promotion is the advancement of an employee to a better job better in terms of greater
responsibilities, more prestige or status, greater skill and especially, increase rate of pay or

C.A promotion is the transfer of an employee to a job that pays more money or that enjoys
some preferred status

D.All of the above

Factors which have contributed to the slow progress of arbitration have identified by the
National Commission on Labour as

A.Absence of a simplified procedure to be followed in voluntary arbitration

B.Absence of recognised unions which could bind workers to common agreements

C.The fact that in law on appeal was competent against an arbitrator's award

D.All of the above

Which of the following point is not important for training?

1. Reduction in supervision

2. Reduction in cost

3. Increased stability

4. Convenience in co-ordination

5. Improvement in industrial relations

6. Individual development and growth.

A.1, 3, 4, 5 and 6

B.1, 3, 5 and 6

C.2, 3 and 4

D.All of these

Grievance is affecting one or more individual workers in respect of their conditions of
work and not disputes over matters of general applicability to all




Job analysis is a systematic procedure for securing and reporting information defining a

A.Specific Product

B.Specific Job

C.Specific Goods or Service

D.All these

Who Said "collective bargaining is a model of fixing the term of employment by means of
bargaining between an organised body of employers and employees and or association of
employees usually acting through organised agent.

A.Sydney and Beatrice Webb

B.Robert Hoxie

C.John T. Dunlop

D.Samuel Gompers

Objects of Trade Unions includes

A.To strive for better working conditions for the workers in the form of shorter working hours,
leave with pay, social security benefits and other welfare facilities

B. To protect a part of the increased prosperity of industry for their members in the form of

C.To secure better wages for the workers in keeping with the prevailing standard of living
and cost of living in the nation

D.All of the above


1. Training is required at different levels namely, for unskilled workers, semiskilled

workers. Skilled workers, office staff, supervisory staff and managerial.

2. Semi-skilled workers are selected amongst the unskilled workers who have made
themselves conversant with the handling of the machine.

3. Management training has become an essential activity of every firm.

4. Training programme should be periodically evaluated to determine its effectiveness.

Select the code of correct statement.

A.1, 2 and 3

B.1, 2 and 4

C.1, 3 and 4

D.1, 2, 3 and 4

Industrial accident may be traced by

1. Fatigue

2. Distributed rental state of the worker

3. Unsafe practices associated with the job

4. Faulty equipment

5. Unsafe part of worker

6. Uncomfortable working condition.

A.2, 3 and 4

B.1, 2, 3 and 4

C.Only 3

D.All of these

Match the following

List-I (Management Educationist) List-II (Books)

(A) William P. Anthony 1. The Human Resource Information


(B) Richond W. Woodman and John J. Sherwood 2. A comprehensive look at Job


(C) Jean Jones and Thomas A. De 3. Job Analysis - National Survey


(D) Herbert G. Zollitsh and Adolph 4. Wages and Salary


5. Job

A.(A) (B) (C) (D)

1 2 4 3

B.(A) (B) (C) (D)

1 2 3 4

C.(A) (B) (C) (D)

3 1 2 4

D.(A) (B) (C) (D)

4 2 1 3

Which is the functions of Industrial Psychologist?


B.Individual evaluation


D.All of the above

Job design is affected by

A.Organisational, environmental and behavioural fact




Organisation and development consists

A.Awareness of organisation and development being along drawn out process, whose
benefits are raped only over a period of time

B.Involvement of line and operational staff in its implementation

C.Top management commitment for the organisation development process continued


D.All of the above

Which of the following statement is true?

1. The demand for human resource is modified by such employee actions as retirements,
resignations and terminations.

2. Human resources forecasts are attempts to predict an organisation's future demand for

3. Expert forecasts are based on the judgment of those who are knowledgeable of future
human resource needs.

4. Major organisational decisions affect the demand for human resources.

A.1, 2, 3 and 4

B.2 and 4

C.2, 3 and 4

D.1, 3 and 4

Which is the method of wage payment?

A.Time wage

B. Piece wage

C.Debt wage

D.All of these

Human resource planning includes

A.Creating a climate of opportunity and professional challenge

B.Recognition of excellence in performance

C.Improvement of excellence in performance

D.All of the above

Match the following

List-I (Concepts of HRM) List-II (Factors)

(A) Job satisfaction 1. Achievement

(B) Wage and Salary Administration 2. Halsey Plan

(C) Incentive Plan 3. Halsey Plan

(D) Motivation 4. X-Theory

5. EOQ

A.(A) (B) (C) (D)

1 4 3 2

B.(A) (B) (C) (D)

3 4 1 2

C.(A) (B) (C) (D)

1 2 3 4

D.(A) (B) (C) (D)

1 3 4 2

_________ is a group of position involving substantially the same duties, skills,
knowledge and responsibilities.





Human Resource Audit System covers

A.By examining the structure and content of the systems to see if the activities are controlling
to the fulfillment of objectives

B.By recording the component of all the systems relating to man power in the organisation
and see that all important activities have been covered by the systems

C.By examining if the systems are being followed and identifying the bottlenecks

D.All of the above

This insurance scheme provides adequate insurance coverage of employees for expenses
related to hospitalisation due to illness, disease or injury or pregnancy

A.Employee referral scheme

B.Medi-claim insurance scheme

C.Maternity & adoption leave

D.All of the above

________ means reducing the size of the organisation. It is restructuring of the
organisation whereby non-core activities are disposed off. Where there is surplus staff,
trimming will be essential.

A. Downsizing

B.Exit Policy

C.Golden Handshake

D.All of these

Which of the following statement is true?

1. Annual planning budgeting process includes human resource needs.

2. Managers discuss goals, plant and thus types and numbers of people needed in the
short run.
3. The personnel department may contribute of these estimates through the use of
psychological tests, interviews and other methods of assessment.

4. Replacement charts are a visual repre-sentation of who will replace whom in the event
of a job opening.

A.1, 2 and 3

B.1, 2, 3 and 4

C.2, 3 and 4

D.1, 2 and 4

Match the following

List-I (Human Relations Training Methods) List-II (Features)

(A) Role Playing Method 1. Position

(B) Gaming 2. Simulation

(C) Lectures 3. Subject Matter Dictation

(D) Conference Training 4. Presentation

5. Power

A.(A) (B) (C) (D)

4 1 3 2

B.(A) (B) (C) (D)

1 4 3 2

C.(A) (B) (C) (D)

1 2 3 4

D.(A) (B) (C) (D)

3 1 4 2

Which of the following is a source of formulating Human Resource Management Policies?

A.Organisational policies

B.Existing practices and experiences in other organisations of the same nature

or in the same geographical area or in the entire nation

C.Past experience of the organisation

D.All of the above

Which of the following need is not fall under needs of Training and Development?

1. Technological advances.

2. Organisational complexity

3. Organisational tenure

4. Performance evaluation

5. Human relation movement.

A.2 and 3

B.2, 3, 4 and 5

C.1, 2, 3 and 4

D.1, 2, 3, 4 and 5

Which of the following challenges faced by recruiters?

A.Human Resource Plans

B.Recruiter habits

C.Organisational Policies

D.All of the above

Personnel Administration includes

A.Interview and selection



D.All of the above

Training involves

A.Evaluating the effectiveness of training programmes

B.Developing suitable training programmes

C.Identification of training needs of the individuals and the company

D.All of the above

Match the following

List-I (Human Relation Policy) List-II (Features)

(A) Mutual Acceptance 1. Group

(B) Local Decision 2. Problem

(C) Employee Participation 3. Profit Sharing

(D) Common Interest 4. Labour Union

5. Noise

A.(A) (B) (C) (D)

1 2 3 4

B.(A) (B) (C) (D)

3 4 2 1

C.(A) (B) (C) (D)

3 1 4 2

D.(A) (B) (C) (D)

1 3 4 2

Which of the following is Central Organisation of Workers?

A.United Trade Union Congress

B.Trade Union Co-ordination Centre

C.Indian National Trade Union Congress

D.All of the above

Which statement is true?

A.Profit sharing is an agreement freely entered into by which the employees received a
share fixed in advance of the profit

B.An experiment in profit sharing on a wide scale would therefore, be definitely undertaking a
voyage an uncharted seas

C.Co-partnership implies both profit sharing and control sharing

D.All of the above

Match the following

List-I (Methods of Collection information for Job analysis) List-II (Features)

(A) Record Method 1. Recording

(B) Observation Method 2. Work Table

(C) Interview Method 3. Ideal

(D) Questionnaire 4. Survey

5. Controlling

A.(A) (B) (C) (D)

1 2 3 4

B.(A) (B) (C) (D)

1 3 4 5

C.(A) (B) (C) (D)

1 3 4 2

D.(A) (B) (C) (D)

4 3 2 1

190. Which is the part of training information system?

1. Opportunities

2. Training executed

3. Post training developments

4. Skill gaps

5. Number redeployed after training

6. Number retained in other new trades/skill

A.1, 3, 4, 5 and 6

B.1, 4, 5 and 6

C.3, 4, 5 and 6

D.None of these

Which items below are forms of perceptual errors made during the selection process?

A.Like-me judgements

B.A candidate's time-keeping

C.The interview setting

D.The time of day

Sensitivity training is known as _________

A.T group Training

B.Operative training

C.Problem solving Training

D.In basket exercise

Intelligence quotient can be calculated as

A.Mental Age/Acutal Age x 100

B.Acutal Age/100 x Mental Age

C.100/Acutal Age x Mental Age

D.Acutal Age/Standard Age x 100

Which of the following is the benefits of the training and development?

A.Creates an appropriate climate for growth and communication

B.Improve the morale of the work force

C.Helps people identify with organisational goals

D.All of the above

Alexander of Leighton enumerative five major determinants of morale, which are

1. Confidence of the individual members in the purpose of the group.

2. Confidence of the different member of the group in the leadership and the ability of the

3. Confidence of the individual members in their fallen worker

4. Organisational efficiency

5. Conditions in the group and working conditions

A.1, 2, 3, 4 and 5

B.2, 3, 4 and 5

C.1, 2, 3 and 4

D.2 and 3

Match the following

List-I (Authors) List-II (Books)

(A) James J. Bambrick 1. Guideline for Developing Workable Personnel Policies

(B) Peter F. Drucker 2. The Practice of Management

(C) Urwick and Bambrick 3. The Making of Scientific Management

(D) Pigors and Myres 4. Personnel Administration

5. Planning

A.(A) (B) (C) (D)

1 2 3 4

B.(A) (B) (C) (D)

3 4 1 2

C.(A) (B) (C) (D)

3 1 4 2

D.(A) (B) (C) (D)

4 3 2 1

Human resource Planning is compulsory for

A.To provide a solid base for recruitment

B.To make the employee development programmes effective

C.Reduction in industrial unrest through correct planning

D.All of the above

Which of the following statement is true?

1. Human resource management is a strategic management function.

2. Under Human resource management employee is treated as a resource.

3. Human resource management is the management of employee's skills talents and


4. Human resource management function is treated as only an auxiliary.

A.1, 2, 3 and 4

B.1, 2 and 3

C.2, 3 and 4

D.None of these

Obtaining and using information about the current operational context that is about
individual difficulties, organisation deficiencies and so on

A.Context evaluation
B.Input evaluation

C.Outcomes & reaction evaluation

D.All of these

Which of the following statement is true?

A.The minimum membership fee of a union should be raised and statutorily goals

B.The formation centre-cum-industry and national industrial federations should be


C.Industrial disputes refer to difference that affect groups of employees and employers
engaged m an industry

D.All of the above

Match the following

List-I (Functions of Personnel Management) List-II (Main Functions)

(A) Management Function 1. Human Resource Planning

(B) Advisory Function 2. Advising to the Departmental Officers

(C) Executive Function 3. Appointment of Labour

(D) Management Function 4. Personnel Planning

5. Controlling

A.(A) (B) (C) (D)

3 1 4 2

B.(A) (B) (C) (D)

1 2 3 4

C.(A) (B) (C) (D)

2 3 1 4

D.(A) (B) (C) (D)

1 3 4 2

Human Resource Audit is an audit of

A.Human Resource of the Organisation

B.Cost of Production


Which of the following statement about labour market is not true?

A.Labour is a like commodity market is analysed by supply, demands and price equilibrium

B.Labour market is relatively more local than commodity

C.Unlike a commodity market, the relationship between a buyer and sellar in labour market is
not temporary

D.Monopoly in the labour market is high.