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Recruitment and Selection ↩↩1

Chapter 1


Background of the Study

Having qualified and capable workforce is a foremost

in every business for they will be the foundation and key

in meeting organization's objectives. Organization and

businesses that desire to provide a quality product,

service and remain competitive in their respective

industries must have skilled workforce in order to achieve

their goals. That is why every business organizations

necessitates personnel planning as one of the most vital

activity in business operation and make an essential

ingredient for the success of any organization in the long


There are number of techniques that need to be

followed by every organization that guarantees to possess

the right number and type of people, at the right time and

the right place, so as to enable the business to achieve

its planned objectives. Process of hiring employees varies

from organization to organization, job to job, and place to

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place, some of the process includes screening applicants

and resume, testing and reviewing work samples,

interviewing, checking reference and background.

Organizations use this process to increase the likelihood

of hiring individual who possess the right skills and

abilities to be successful at their jobs (Walker, 2001).

The role of recruitment and selection is to put in

order preparations for potential long term employment

requirements as well as deal with day-by-day activities and

employment vacancies all as part of human resource strategy

(Kramar, 1992). It is also a critical objective of all

businesses to ensure that the people who are employed

through the recruitment ad selection process are the right

people for the job. According to Dessler (2003), there has

been a significant amount of research examining what skills

and qualifications employers value most in job applicants.

Qualifications, work experience and communication or

interpersonal skills are the most frequently identified

qualities for employments. Work experience and

qualifications are measures of competence in relation to

applicant's technical skills, whereas the concept of

Recruitment and Selection ↩↩1

communication skills appears to be a generic term in

incorporating many different specific skills. People are

individuals who bring their own perspectives, values and

attribute to organizational life and when managed

effectively, these human traits can bring considerable

benefits to organization. Effective employees can make

effective business, this is why it is important to choose

capable workers to do their personal tasks and also to meet

the demands and pressure in the workplace.

As we move through the 21st century where

globalization workforce is the basis of competition we find

that the principle of human resource planning and

development are the prime importance. The success of

organization is directly linked to the performance of those

who work for that business. Underachievement can be the

result of failure in workplace. Because having wrong people

or failing to anticipate fluctuations in having needs can

be costly, it is important that conscious efforts are put

into human resource planning (Beles et al, 1980). In

addition, the effectiveness of an organization's selection

system influence bottom-line business outcomes, such as

productivity and financial performance. It is vital that

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organizations select people with the quality essential for

continued success in this competitive global village of


In line with the hiring process, business should have

their ways and strategies on how to effectively evaluate

and recognize capable people to be an asset for their


Statement of the Problem

↩↩In this study, we will acquire information about the

practices of hiring used by businesses in Tigbauan and the

qualifications as well as the rules and policies they are

imposing to their applicants and employees.

This research will therefore seek the ways and

strategies used by store businesses in Tigbauan in

recruitment and selection. In doing so, we will identify

the different processes used by different store businesses

in hiring their employees and personnel.↩

This paper will therefore gather information based on

these specific questions:

Recruitment and Selection ↩↩1

1. Who are the people in charge for the recruitment

and selection process?

2. How does the business recruit or attract prospect


↘↩ 3. What steps or process have been taken by the

business to select the best types of employees?

↩↩ 4. What are the qualifications required in hiring


↩↩ 5. What are the policies imposed by the business for

the employees?

Significance of the Study

↩↩Businessmen. They can acquire information about the

strategies of recruitment and selection process which they

can use for effective hiring of prospect employees for

their business. This can assess whether or not these

businesses has adopted the best possible process and

consider idea of improvment in their recruitment and

selection practices to build productive team and employees.

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↩↩Job Applicants. It will inform potential applicants on

the process of recruitment and selection and make them

aware of the requirements needed to employ on a job.

Because of this study, they will have knowledge necessary

to apply for a job.

↩↩Employees. This can also be helpful for the employees,

for they will be able to be trained and cgosen first before

they can be employed on any position or work. Their

capacities as a worker can be measured so that they will

not be placed on the work they were no capable on doing but

to know the kind of work which levels their skills and


↩↩Future Researchers. This study will serve as a spring

board to those who want to delve into the process of

recruitment and selection. This will give fore knowledge to

those who want to acquire information underlying human

resource planning and development.

Scope and Limitations of the Study

↩↩This study was delimited to investigate hiring process

practiced by the businesses in Tigbauan. The respondents

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can be the person in charge in hiring process (as possible)

or the staff/employee in the business to provide essential

information about the research topic specifically in

recruitment and selection process. It is further delimited

to the businesses located in Tigbauan with a sample size of

10 store businesses.

↩↩The availability of the authorized person for the

interview will be considered to make the information

credible and correct. The time and venue will depend on the

availability and consideration of the responder.

↩↩In the course of the information gathering, interviews

based on the questionnaire will be the primary source of

information and electronic recorder will be used for the

validity of the information. Secondary data was sourced

through search engine internet was used.

↩↩The validity and reliability of the gained informational

are crucial for the research purposes. Hence, the

researcher is aware of the limitations of the methodology

and will guarantee that all the necessary information will

be used for the research purpose only. The researcher

intends to ensure that the questionnaire will be anonymous

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and it not have an impact on the working conditions of the

employees who willingly agreed to participate.

Definition of Terms

Basis. The bottom of something considered as its

foundation something on which something else is established

or based. (Merriam Webster, 2017)↩↩ In this study, “basis”

is a term used to define the foundation of hiring process

this is used to the recruitment and selection as the basis

of hiring employees in business in Tigbauan. It explained

how the human resource management employees to make sure

they are qualified enough for the given position.

Employees. An individual who works part-time or full

time under a contract of employment, either oral or

written, express or implied and has recognized rights and

duties. They’re also called worker. (Business Dictionary,

2017)↩↩ In this study, they are referred as individuals

who dedicated their time, effort and knowledge for the

success of the business they belong to. They are the heart
Recruitment and Selection ↩↩1

of every business, for without them it can’t be able to


Hiring. It is the act of starting to employ someone.

(Cambridge Dictionary, 2017). The act of giving someone a

job. (Business Dictionary, 2017)↩↩ In this study “hiring”

is used as the process of how the businesses establish

their workforce. Hiring is described as the method of

getting employees from attracting applicants to choosing

employees among them. This is done by the human resource

manager or the owner itself. This study, therefore include

how the hiring process is done by the business through the

strategies recruitment and selection.

Recruitment. Process of attracting prospective

employers and simulating them for applying job in an

ongoing action process of hiring the right hands of

candidate on the right job (Merriam Webster, 2017)

In this study, it referred to the recruitment process

or how businesses in Tigbauan entice prospect employees and

discover potential candidate or actual anticipated

organizational vacancies through this large number of

qualified applicants will be attracted to take the job if

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it is offered. It should also provide information so that

unqualified applicants can self select themselves out of


Selection. It is the process of picking individuals

who have relevant qualification to fill jobs in an

organization. (Merriam Webster, 2017)

In this study, it referred to the process of selection

in choosing qualified employees for the job. This is done

after the recruitment process. While the caliber of

candidate is determine by the value of the recruitment

process, the selection decision remains a difficult one.

This is made by the business organization.