Professional Documents
Culture Documents
ON
BBA
To
NOIDA INTERNATIONAL
UNIVERSITY, GAUTAM BUDH
NAGAR
I _______________________, Roll No. ______________from program & sem. of the School of Business
Management hereby declare that the Project Report
entitled____________________________________________________________________________________
_________at ________________________________ is an original work and the same has not been submitted
to any other Institute for the award of any other degree.
Certified that the Project Report submitted in partial fulfilment of Master of Business Administration (Name
of Program) to be awarded by Noida International University, GautamBudh Nagar (U.P.) by
_________________________, Roll No. ________________ has been completed under my guidance and is
Satisfactory.
The distribution network of PEPSI is well known for its efficiency but
company constantly strives for the betterment of their distribution network system.
Emphasis of our study was to focus on the customer of company i.e., the retailers.
development and betterment of this system. The distribution system not only
comprises the movement of the products but also incorporates the merchandising
probing into opportunities of increasing the market share in Delhi. The entire
the purpose of decision-making. The project was that of market research with
surveys and observations as its major phases with the objective of gathering of all
PEPSI boasts of having the maximum market share in the beverage segment
in Delhi. and is in constant process for the betterment of its product performance
network in order to review and strengthen the routes. The findings of the
project are very crucial for the increment of the market share of PEPSI in
taken on a strong base, supported by facts and figures and that too on
papers. This support can only be provided with the help of an extensive and
had to submit the day report to him along with the draft report. He was the
in charge of the project and gave guidelines and directions to approach the
project.
OBJECTIVE
To analyze, interpret and study the entire beverage market of DELHI
in the market.
To assess the reach and feasibility of the product and give the output
and focusing our study on the customer of company i.e., the retailers.
As obvious that any company is concern with the increase in sales of
its products, our project was in line with the companies’ objectives and all
company’s rules and policies which were quite material for the efficient and
were as under:
1. Profitability
2. Improvement
3 Sales
Scope of the study for PEPSI, by this study the company will come to know :-
This study will also help to the company to know about their new concept
position in the market.
This study will also help to the company to know about its promotional
activities.
Through this study company will know about the availability of its
products in the market.
COMPANY PROFILE
NAME & ADDRESS
PepsiCo's global headquarters building from the Donald M.
Kendall Sculpture Gardens in Harrison, New York, in the
hamlet of Purchase
CONTACT
Telephone - 800-226-0083
EMAIL - PepsiCoDMKSG@pepsico.com
WEBSITE - https://www.pepsico.com
concoctions; patrons and friends Sample them at his drug store soda
fountain.
combination of carbonated water, sugar, vanilla, rare oils and cola nuts,
first logo.
Pepsi, Diet Pepsi, Pepsi Twist, Mountain Dew, Mountain Dew Code
Red, Sierra Mist, and Mug Root Beer account for nearly one-third of
ready-to-drink iced teas and coffees via joint ventures with Lipton and
Starbucks, respectively.
PepsiCo, Inc. is one of the world's largest food and beverage companies.
Frito-Lay snacks
Pepsi-Cola beverages
Tropicana juices
Quaker Foods
Cola and Frito- Lay. Tropicana was acquired in 1998. In 2001, PepsiCo
merged with the Quaker Oats Company, creating the world’s fifth-
There are many who feel that Pepsi-Cola had the first move
Coca–Cola had entered the country just a year back in 1955. But
beverages, snacks & agribusiness. At this time Parle had 70% of the
resistance from most of the domestic soft drink industry and the
technology to India.
THE HISTORY OF PEPSI-COLA
Pepsi was first made in New Bern, North Carolina in the United States in the early
"Pepsi-Cola" and later trademarked on June 16, 1903. There are several theories on
The only two discussed within the current PepsiCo website are the following:
Caleb Bradham bought the name "Pep Kola" from a local competitor and changed
it to Pepsi-Cola.
"Pepsi-Cola" is an anagram for "Episcopal" - a large church across the street from
The word Pepsi comes from the Greek word "pepsi" (πέψη), which is a medical
term, describing the food dissolving process within one's stomach. It is also a
medical term, that describes a problem with one's stomach to dissolve foods
properly.
Another theory is that Caleb Bradham and his customers simply thought the name
sounded good or the fact that the drink had some kind of "pep" in it because it was
It was made of carbonated water, sugar, vanilla, rare oils, and kola nuts. Whether
In 1903, Bradham moved the bottling of Pepsi-Cola from his drugstore into a
rented warehouse. That year, Bradham sold 7,968 gallons of syrup. The next year,
Pepsi was sold in six-ounce bottles and sales increased to 19,848 gallons. In 1924,
Pepsi received its first logo redesign since the original design of 1905. In 1926, the
logo was changed again. In 1929, automobile race pioneer Barney Oldfield
In 1929, the Pepsi-Cola Company went bankrupt during the Great Depression- in
large part due financial losses incurred by speculating on wildly fluctuating sugar
prices as a result of World War I. Assets were sold and Roy C. Megargel bought
the Pepsi trademark. Eight years later, the company went bankrupt again. Pepsi's
assets were then purchased by Charles Guth, the President of Loft Inc. Loft was a
candy manufacturer with retail stores that contained soda fountains. He sought to
replace Coca-Cola at his stores' fountains after Coke refused to give him a discount
on syrup. Guth then had Loft's chemists reformulate the Pepsi-Cola syrup formula.
Rise in popularity
During the Great Depression, Pepsi gained popularity following the introduction in
1929 of a 10-ounce bottle. Initially priced at 10 cents, sales were slow, but when
the price was slashed to five cents, sales increased substantially. With a radio
advertising campaign featuring the jingle "Pepsi cola hits the spot / Twelve full
ounces, that's a lot / Twice as much for a nickel, too / Pepsi-Cola is the drink for
the Coca-Cola standard of six ounces a bottle for the price of five cents (a nickel),
instead of the 12 ounces Pepsi sold at the same price. Coming at a time of
economic crisis, the campaign succeeded in boosting Pepsi's status. In 1936 alone
profits doubled.
Marketing
The first of many new designs of Pepsi cans which were released in 2007.
In 1975, Pepsi introduced the Pepsi Challenge marketing campaign where PepsiCo
set up a blind tasting between Pepsi-Cola and rival Coca-Cola. During these blind
taste tests the majority of participants picked Pepsi as the better tasting of the two
soft drinks. PepsiCo took great advantage of the campaign with television
In 1996, PepsiCo launched the highly successful Pepsi Stuff marketing strategy.
In 2007, PepsiCo redesigned their cans for the fourteenth time, and for the first
time, included more than thirty different backgrounds on each can, introducing a
Like Coca-Cola, Pepsi and its associated beverages have had various celebrity
Slogans :-
1967: "(Taste that beats the others cold) Pepsi Pours It On".
1969: "You've Got a Lot to Live, and Pepsi's Got a Lot to Give"
1996: "Pepsi:There's nothing official about it" (During the Wills World
1998: "Yeh Dil Mange More"(In Hindi meaning "My heart wants more")
1999: "Ask for More"/"The Joy of Pepsi-Cola" (Commercial with Britney
2006: "Why You Doggin' Me"/"Taste the one that's forever young" Commercial
2007- present: "More Happy"/"Taste the one that's forever young" (Michael
Alexander)
Bans in India
Pepsi was banned from import in India in 1970 for having refused to release the list
of its ingredients.In 1988, the ban was lifted, with Pepsi arriving on the market
shortly afterwards. In 2003 and again in 2006, the Centre for Science and
soda drinks produced by manufacturers in India, including both Pepsi and Coca-
Cola, had dangerously high levels of pesticides in their drinks. Both PepsiCo and
The Coca-Cola Company maintain that their drinks are safe for consumption and
have published newspaper advertisements that say pesticide levels in their products
are less than those in other foods such as tea, fruit and dairy products. In the Indian
state of Kerala, sale and production of Pepsi-Cola, along with other soft drinks,
were banned in 2006 following partial bans on the drinks in schools, colleges and
hospitals in five other Indian states. On September 22, 2006, the High Court in
Kerala overturned the Kerala ban ruling that only the federal government can ban
food products.
Health concerns
Pepsi and similar products contain large amounts of sugar. Excessive sugar intake is
Ingredients
Pepsi-Cola contains basic ingredients found in most other similar drinks including
carbonated water, high fructose corn syrup, sugar, colorings, phosphoric acid, caffeine,
citric acid, and natural flavors. The caffeine-free Pepsi-Cola contains the same
The original Pepsi-Cola recipe was available from documents filed with the court at the
time that the Pepsi-Cola Company went bankrupt in 1929. The original formula
Pepsi prefers to position itself as the beverage choice of the “New Generation”,
to be between the ages of 18 to 29. They have high expectations in life and are very
mobile and active. They adopt a lifestyle of living for today and not worrying about long-
term goals. Though Pepsi’s main emphasis is on this segment but they also have a focus
on the 12 to 18 year old market. The rich deep blue coloring represents eternal
youthfulness and openness. Marketing plans like “Yeh Dil Maange More”, “Got
Another Pepsi”, “Ye Pyass Hai Badi” have made Pepsi one of the coolest brands
recognized among teens in the top five and the only beverage product in this category.
PEPSI-COLA LOGOS
The Pepsi-Cola logo has changed many times over the years.
BRAND PACKS:
The brands which manufacturing in PEPSICO INDIA HOLDINGS PVT LTD beverages in as follows-:
GLASS BOTTLES
DISPOSABLE CANS
PET JARS
FLAVOUR PACKS:
PEPSI
ORANGE:
MIRANDA ORANGE
MOUNTAIN DEW
7UP
MANGO:
SLICE MANGO
DRINKING SODA :
EVERVESS SODA
MINERAL WATER:
AQUAFINA
Carbonated Soft Drinks (CSD) or Soft Drinks as they are popularly known is one of
the largest FMCG market in the whole world with the total annual sales of around
$40 billion.
STRENGTH & WEAKNESSES OF PEPSI CO.
Pepsi Cola throughout its 100 years of existence has developed much
strength. One of the strengths that have developed Pepsi into such a large
corporation is a strong franchise system. The strong franchise system was the
system and distributors is credited to bring Pepsi from a 7,968 gallons of soda sold
Pepsi also has the luxury to spend 225 million dollars in advertising a year. This
advertising and promotions. This large budget also allows Pepsi to introduce new
products and very quickly make the consumer become aware of their new
products.
Pepsi-Cola bottlers and food service customers. This includes some of the world's
promotions keep Pepsi-Cola brands young. The company manufactures and sells
soft drink concentrate to Pepsi-Cola bottlers. The company also provides fountain
beverage products.
Pepsi also has had the good fortune of making very wise investments. Some of the
best investments have been in their acquiring several large fast food restaurants.
They have also made wise investments in snack food companies like Frito Lay,
Probably high on the list of strengths is Pepsi’s beverage line up. Pepsi has four
soft drinks in the top ten beverages in the world. These brands are Pepsi,
Mountain Dew, Diet Pepsi, and Caffeine Free Diet Pepsi. Pepsi also has the
No.1 tea in the United States, Lipton Tea. Some other strong brands are All Sport,
Slice, Tropicana, Starbucks, Aquafina and a license agreement with Ocean Spray
Juices.
Pepsi Cola like any company has weaknesses. Ironically, the one strength that has
been credited for most of its success in the past has now become a weakness for
Pepsi. This former strength is the franchise system. The franchise system in Pepsi
Corporate view has become a liability. Pepsi in today’s market must be able to act
franchises have become very strong and will not be dictated by PepsiCo on how to
handle their operations. Some of these franchises are unwilling to support certain
Pepsi products and at times produce their own private label products that are in
Secondly the franchisees are not willing to make capital expenditures to keep up
with Coca-Cola who is a firm believer in reinvesting into their infrastructure (Coca
As mentioned earlier Pepsi has tried to elevate this problem by spinning off their
interest in fast food restaurants but at present time are still guilty by association to
many of the large fountain accounts. The franchise system has also affected
fountain sales due to the fact franchisees are not willing to buy expensive fountain
equipment to place in accounts mainly because the profit margin is so low and
could take years to recoup their investment. Pepsi also has a weakness in the
Unfortunately for Pepsi they were a “Johnny Come Lately” into this arena. Pepsi
has tried to enter this market by trying to do in three years what took Coke 50 years
to do. This area will take years for Pepsi to mature simply due to Coke’s
dominance in the international market and the strong ties that Coke has developed
Pepsi customers buy nearly five billion gallons of soft drinks per year. Pepsi
customers buy their products because of taste, price, packaging and promotional
factors and of a wide variety of brands. Pepsi customers also buy their products
where Pepsi buys large shelf area and display areas so the customer can find them
easier, viz, Convenience stores, Restaurants, Movie theaters and almost and other
conceivable spots.
Pepsi has a competitive advantage over Coke because of the image it portrays.
Pepsi promotes itself as the choice of the “New Generation”. Pepsi gets this
This marketing plan, which Pepsi spent 637 million dollars over five years, is to
introduce the new rich deep blue coloring of its packaging. The rich deep blue
coloring represents eternal youthfulness and openness. Marketing plans like this
made Pepsi one of the coolest brands recognized among teens in the top five and
Mountain Dew has grown a staggering 74.1% over the last five years. Mountain
Dew has a 6.3% market share and has recently become the No.4 soft drink in
America. At this current pace Mountain Dew will be come the first non-cola to
Pepsi also has an advantage as an innovator in their field. They are the first soft
drink makers to introduce a new one-calorie soda called Pepsi-One with, just
This new sweetener is slated to be a break through for diet soda in which it limits
the after taste associated with diet soda and brings a more cola taste to the product.
Pepsi has always been a strong No.2 against Coke and have become one of the
strong.
PEPSI-THE INDIAN EXPERIENCE
• Pepsi is one of the most well known brands in the world today available in over 160
countries. The company has an extremely positive outlook for India. "Outside North
America two of our largest and fastest growing businesses are in India and China,
which include more than a third of the world’s population." (PepsiCo’s annual report,
1999)
• This reflects that India holds a central position in Pepsi’s corporate strategy. India is a
key market for PepsiCo, and at the same time the company has added value to Indian
agriculture and industry. PepsiCo entered India in 1989 and is concentrating in three
focus areas – Soft drink concentrate, Snack foods and Vegetable and Food processing.
• Faced with the existing policy framework at the time, the company entered the Indian
market through a joint venture with Voltas and Punjab Agro Industries. With the
introduction of the liberalization policies since 1991, Pepsi took complete control of its
operations. The government has approved more than US$ 400 million worth of
investments of which over US$ 330 million have already flown in.
• One of PepsiCo’s key strategies was to develop a completely local management team.
Pepsi has 19 company owned factories while their Indian bottling partners own 21.
The two advertisements tags: ‘yehi hai right choice baby’ and ‘nothing official about it’
used in the in the Indian market. This slogan proved to be the best suited one for Pepsi
Pepsi in a short span of its operations in India has found a place in the hearts and minds
of the Indian consumers. The success has primarily been due to the innovative and
passionate Indian team, which has been built over the years. Pepsi is a trendsetter
managed and run by Indians, where important decisions are taken locally.
Pepsi started its operations in India in 1989 and since then PepsiCo has set up a fully
& Beverages. In the mean time Pizza Hut and Frito Lay’s are the examples in this regard
only.
Pepsi has 40 bottling plants in India, out of which 16 are company owned and 24 are
The PEPSICO INDIA HOLDINGS PVT LTD beverages in India's leading supplier of
retailer brand Carbonated and Non-Carbonated soft drinks, with beverage manufacturing
facilities in India. Its experience in the beverage industry dates back to the sixties when it
Karnataka This bottling plant one of the largest producing PEPSI bottles in INDIA. It
have six pipelines through which 600 bottles produces per minute its means 3600 bottles
produces per minute which makes PEPSICO INDIA HOLDINGS PVT LTD
This manufacturing plant brought name and fame to the Pepsi as in all this regions Pepsi
is at the commanding position and in the mean this plant has diversified function perform
The PEPSICO INDIA HOLDINGS PVT LTD., Delhi is one of the biggest bottling plant in
INDIA .The date of announcement of this project was held on Saturday 1 st April 1995
and it was completed on 31st December 1999.The investment was made on this
The PEPSICO INDIA HOLDINGS PVT LTD is one the largest bottling plant which has
six pipelines in which each pipelines produces 600 bottles per minute and total
The vice president of PEPSICO INDIA HOLDING PVT LTD, DELHI is Deepak Jolly and the
executive director of this company is Mr. Ravi Kr Singh who looks all the key areas of
The PEPSICO INDIA HOLDINGS Pvt Ltd is one of the strongest production area of Pepsi
who not only deals only the production but also deals in marketing and sales area which
strengthen the PEPSI for its growth and capturing the INDIAN market with motive of high
Jaipuria group was adjudged “best bottler” out of more than 2000 bottlers all