JOB SEARCH ASSIGNMENT

Baywood Dermatology
Medical Secretary – Available Immediately
Ajax, Ontario
Position Summary:
Under the direction of the Medical Director of the clinic and the Office Manager, the
Medical Secretary will greet patients as they arrive to the clinic; register patients in the
electronic medical record; manage patient traffic and maintain office flow; phone
patients to book appointments and relay messages, process referrals and book new
appointments; maintain vaccine storage under temperature monitored conditions;
monitor office supplies and reorder as necessary; clean and sterilize medical
equipment; keep exam rooms stocked with necessary supplies; reconcile laboratory
tests; and others

Key Requirements

1) Excellent communication skills, both written and verbal

2) Keen attention to detail

3) Good computer skills

4) Physically able to perform the essential duties of the job

5) Ability to work well as part of a team in a busy environment

6) Ability to maintain calm in the face of pressure

7) Composed and professional telephone manner

8) Reliable and punctual

This is a full-time position (31.5 hours)

Only those candidates selected for an interview will be contacted

Job Type: Full-time

COVER LETTER
Baylie Merlin (Phair)
72 Shady Lane Cres
Bowmanville, ON L1C 5B1
(613)-979-4714
bayliephair@gmail.com

February 13, 2019

Hiring Manager
Baywood Dermatology
95 Bayly St. West
Ajax, ON, L1S 7K8

Attention Hiring Manager,

I am a student at Durham College, currently studying the Office Administration – Health Services Diploma
program and I will be graduating in June of 2020. I am very much interested in this medical office
administration opportunity because of my past experience working for a clinic as an administrator and my
current standing in the Office Administration – Health Services program.

I have been told that I have excellent communication and organizational skills, as well as being very polite
and easy to work with. In my last position, I was always told by patients that I am very friendly and seem
to have everything organized as it should. I deal with conflict well, as I am usually able to come up with a
resolution to a problem. I think I would be a good fit for this position because of my communication and
organization skills, having experience as an office administrator, being recognized for my friendliness and
organization, and being able to resolve problems well.

As you will see in my enclosed resume, I have years of experience working in retail and customer service.
This time allowed me to gain experience in dealing with customers and people in general, learning many
different skills, and getting the job done correctly. To add to these skills, I am highly efficient in dealing
with money and am very responsible and organized. With my extensive knowledge and customer service
skills, I know that I would be very beneficial to the Baywood staff.

I have consistently maintained a professional and excellent demeanor when dealing with patients and
customers. In my previous workplace, I constantly was receiving compliments about my friendly service. I
go out of my way to make sure that the customer is satisfied with the service they receive.

Thank you for taking the time to review my resume. I look forward to speaking to you soon about how I
can contribute to your team at Baywood Dermatology. If you need to reach me, feel free to contact me by
email or phone.

Sincerely,

Baylie Merlin

RESUME:
BAYLIE MERLIN (PHAIR)
Bowmanville, ON | (613) 979-4714 | bayliephair@gmail.com

EDUCATION

Office Administration – Health Services Diploma September 2018 – Present

Durham College, Whitby, ON

 Studying financial administration, documents such as Microsoft Word and Excel,

technology and office procedures, office professionalism, and business writing
strategies

Pharmacy Technician Program September 2016 – April 2017

Fleming College, Peterborough, ON

 First-year studies learning about pharmaceuticals - generic and brand names,

mathematics, professionalism in a pharmacy

OSSD September 2012 – June 2016

St. Stephen Secondary School, Bowmanville, ON

SKILLS

 Experience working with Accuro EMR system

 Skilled in scheduling and confirming appointments
 Proficient using computers and Microsoft Office programs (Word and Excel)
 Experience with recording and relaying information
 Skilled in handling money and performing cash, credit and debit card
transactions
 Experienced in accurately filing documents and patient information
 Demonstrated ability to try new things, quick to learn and adapt to change
 Open to new ideas
 Proven ability to work well in a team, as well as independently
 Excellent communication skills and interpersonal skills, able to interact and
communicate with a wide variety of individuals of all ages
 Highly organized
 Works very well under pressure
 Responsible and reliable individual
 Punctual
 Provide courteous, helpful customer service
 Able to manage time effectively to meet deadlines
 Very enthusiastic individual with a good sense of humour
BAYLIE MERLIN (PHAIR)
Bowmanville, ON | (613) 979-4714 | bayliephair@gmail.com

WORK EXPERIENCE
Sales Associate June 2017 – Present
Walmart Canada, Carleton Place, ON & Oshawa, ON

 Working on the sales floor working in various departments, organizing

merchandise
 Conduct credit card, debit and cash transaction, return exact change to
customers, scan and place merchandise in bags
 Assist customers locate items and answer their questions

Office Assistant July 2018 – January 2019

The Clinic Network, Bowmanville, ON

 Filed patient files on a daily basis, faxed information to many doctor’s offices and
the company’s head office. Answered phones, emails and relayed telephone
calls and messages as appropriate
 Scheduled appointments using Accuro EMR systems
 Greeted patients within the clinic and took their information

Sales Associate April 2016 – September 2016

Winners, Bowmanville, ON

 Worked on the sales floor merchandising products (folded clothes, put items
away on shelves, arranging the layout of the store)
 Helped customers with any questions they may have, locating items for them
 Worked in the fitting rooms, helping customers with clothes they want to try on

VOLUNTEER EXPERIENCE
Event Support October 2015
Pretty and Posh Bridal Showcase, Oshawa, ON

 Helped with set-up and clean up, handed out raffle tickets, accepting money and
made exact change as necessary