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7340 FTTU

ONT Troubleshooting Guide


3FE 50796 AAAA
Edition 1, January 2006
© Alcatel USA 2006. All Rights Reserved.
Printed in U.S.A.
3FE 50796 AAAA Table of Contents
Edition 1, January 2006

Table of Contents

Introduction ...........................................................................................................................1-1
1. How to Use this Manual ........................................................................................................ 1-2
1.1 TOP Layers ................................................................................................................... 1-3
1.2 Step Procedure Details ................................................................................................. 1-7
2. Admonishments .................................................................................................................... 1-7
2.1 Danger .......................................................................................................................... 1-7
2.2 Warnings ....................................................................................................................... 1-7
2.3 Cautions ........................................................................................................................ 1-8
2.4 Notes ............................................................................................................................. 1-8
3. Product Support .................................................................................................................... 1-8
3.1 Alcatel Global Web Site ................................................................................................ 1-8
3.2 Product Bulletin Notification by E-mail .......................................................................... 1-9
3.3 Contacts ........................................................................................................................ 1-9
4. Viewing Alcatel Documentation .......................................................................................... 1-10

Start Here ...............................................................................................................................2-1

Trouble Analysis Procedures (TAP) ....................................................................................3-1


TAP-100 PON LED Issues .............................................................................................................. 3-3
TAP-101 ONT LED Issues .............................................................................................................. 3-7
TAP-102 EQPT LED Issues ............................................................................................................ 3-9
TAP-103 Troubleshooting ONT Alarms ........................................................................................ 3-13
TAP-104 Troubleshooting ONT Channel Alarms .......................................................................... 3-23
TAP-105 Check ONT Signal Quality ............................................................................................. 3-25
TAP-106 Restore ONT Power ...................................................................................................... 3-27
TAP-107 ONT Self Test ................................................................................................................ 3-29
TAP-108 ONT POTS MLT Test .................................................................................................... 3-31

Detailed Level Procedures (DLP) .........................................................................................4-1


DLP-100 Inspect Fiber Optic Devices ............................................................................................. 4-3
DLP-101 Clean the Fiber Optic Receptacles .................................................................................. 4-5
DLP-102 Clean the Fiber Optic Cable Connectors ......................................................................... 4-7

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Table of Contents 3FE 50796 AAAA
Edition 1, January 2006

Training (TNG) .......................................................................................................................5-1


TNG-100 Visual Indicators ..............................................................................................................5-3
1. General ..................................................................................................................................5-3
2. Indicators............................................................................................................................... 5-5

Glossary and Abbreviations .................................................................................................6-1

ii Alcatel 7340 FTTU


ONT Troubleshooting Guide
3FE 50796 AAAA Introduction
Edition 1, January 2006

Introduction

This document assists the technician in troubleshooting Optical Network Terminations


(ONTs), and is comprised of two sections: ONT Troubleshooting from the Central Office,
and ONT On-site Troubleshooting and Training.

This document has been designed to reduce repetition by providing cross-references


(shown in blue as hyperlinks in electronic format) to commonly used information.

The following tables provide a summary of customer documentation for the 7340 FTTU
system.

Table A. Alcatel 7340 FTTU General Documentation

Documentation
Part Number Description

3FE 50504 Alcatel 7340 FTTU R02.06.01 Customer Documentation CD-ROM


(Provides R02.06.01 manuals for the 7340 FTTU listed below under
Alcatel 7340 FTTU ANSI-specific and Alcatel 7340 FTTU
ETSI-specific [except for the Software Installation/Upgrade Manual
and the Customer Release Notes])
3FE 50484 ADAA RJZZA Alcatel 7340 FTTU R02.06.01c Software Migration/Installation
3FE 50484 ADAA DEZZA 7340 FTTU R02.06.01c Customer Release Notes for OLT
3FE 50551 Alcatel 7340 FTTU TL1 Commands and Messages
3FE 50560 Alcatel 7340 FTTU LANX CLI Manual
Note: When ordering, request the latest functional variant of the document.

Table B. Alcatel 7340 FTTU ANSI-Specific Documentation

Documentation
Part Number Description

3FE 50548 Alcatel 7340 FTTU Product Information


3FE 50549 Alcatel 7340 FTTU Planning and Ordering Guide
3FE 50550 Alcatel 7340 FTTU Hardware Installation Practices
3FE 50552 Alcatel 7340 FTTU HONT-A and HONT-B Installation and
Maintenance
3FE 50561 Alcatel 7340 FTTU HONT-C Installation and Maintenance
Note: When ordering, request the latest functional variant of the document.

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How to Use this Manual Edition 1, January 2006

Table B. Alcatel 7340 FTTU ANSI-Specific Documentation (Continued)

Documentation
Part Number Description

3FE 50559 Alcatel 7340 FTTU HONT-D Installation and Maintenance


3FE 50695 Alcatel 7340 FTTU BONT Installation and Maintenance
3FE 50558 Alcatel 7340 FTTU MONT Installation and Maintenance
Note: When ordering, request the latest functional variant of the document.

Table C. Alcatel 7340 FTTU ETSI-Specific Documentation

Documentation
Part Number Description

3FE 50553 Alcatel 7340 FTTU Product Information


3FE 50554 Alcatel 7340 FTTU Planning and Ordering Guide
3FE 50555 Alcatel 7340 FTTU Hardware Installation Practices
3FE 50556 Alcatel 7340 FTTU HONT-B Installation and Maintenance
3FE 50561 Alcatel 7340 FTTU HONT-C Installation and Maintenance
3FE 50559 Alcatel 7340 FTTU HONT-D Installation and Maintenance
3FE 50557 Alcatel 7340 FTTU Safety Manual
Note: When ordering, request the latest functional variant of the document.

1. How to Use this Manual

This manual is a Task-Oriented Practice (TOP). TOP is a documentation system that


supports the installation, operation, and maintenance of telecommunications equipment
and software. A TOP is a programmed document that gives step-by-step instructions to
direct users to the successful completion of specific tasks.

A TOP manual is structured to provide information in such a way that both experienced
and inexperienced users can effectively use the material in performing work assignments.
Less experienced users can refer to step-by-step procedures to easily comprehend and
complete a task. Experienced users can bypass reading familiar procedures and use only
the level of information they need.

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3FE 50796 AAAA Introduction
Edition 1, January 2006 How to Use this Manual

1.1 TOP Layers

TOP documentation is constructed in layers separated by tabs. These layers provide the
user with easy access to any point within the task description. Figure 1 shows the
structure of the following TOP layers:

IXL or Overview Flowchart


Where to find (references all layers)

NTP and TAP What to do

DLP or Chart How to do

RTL and RTP What to do and how to do routine maintenance

TAD and TNG Supporting information

All layers do not apply to all manuals. This manual contains only the layers needed to
provide the appropriate information to successfully complete the tasks listed in the IXL or
Overview Flowchart.

The following sections describe each layer.

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Figure 1. TOP Flowchart

Task Index List (IXL) or Overview Flowchart


This IXL lists each task described in the TOP document. The Overview Flowcharts shows
the path

Detailed Level Procedures (DLP) or Chart


This layer contains detailed support text steps that describe how to perform a procedure.
In addition to step-by-step information, DLPs and Charts contain any tables or
illustrations that are required to perform the procedure. An example of a step procedure is
shown in Figure 2.

DLPs and Charts are typically referenced from an NTP or TAP, but references are also
made from the IXL or other DLPs/Charts. When a DLP or Chart is referenced from a
given point, the task in the referenced DLP or Chart can be performed. When the task is
completed, the user returns to the point at which the DLP or Chart was referenced.

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Non-trouble Clearing Procedures (NTP)


Non-trouble clearing procedures are performed to accept a system after it has been
installed, turn up a system for service, and maintain a system according to a maintenance
plan. Access to non-trouble-clearing procedures is the same as trouble analysis
procedures. An IXL is used to find a task category and the applicable procedure is
selected to perform a task.

Trouble Analysis Procedure (TAP)


A TAP provides the steps to identify and clear trouble in the system. TAPs may be
organized in levels. A high-level TAP, through a series of decisions and instructions, is
designed to categorize the trouble. Once categorized, a lower-level TAP is referenced.
This lower-level TAP addresses only the isolated section and, again through a series of
decisions and instructions, is structured to isolate and clear the trouble. There can be
many layers of TAPs, but once you exit a TAP, you do not return to it. For inexperienced
users (or experienced users who want more information), some tasks provide a reference
to a DLP or TNG section. If you go to the referenced DLP or TNG, you need to return to
the same step in the TAP and continue the procedure.

Trouble Analysis Data (TAD)


TADs contain information (other than procedural data) to be used as a trouble-clearing
aid. It may be a functional schematic, text, or trouble-clearing chart.

Routine Task List (RTL) / Routine Task Procedure (RTP)


The RTL contains a listing of routine maintenance tasks, and refers the user to a Routine
Task Procedure (RTP) for each task.

Training (TNG)
This layer contains information to give the user supplementary information, if necessary,
to perform a given task.

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Introduction 3FE 50796 AAAA
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Figure 2. Format Example

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3FE 50796 AAAA Introduction
Edition 1, January 2006 Admonishments

1.2 Step Procedure Details

Instructions are typically presented in a step format and decision steps are in the go-to
structure (see Figure 2).

Some procedural steps may contain notations that refer to additional information.
Additional information may be notes, tables, figures, examples, and other procedures.

All mandatory information required to complete the step is shown as a separate phase at
the beginning of the step. All optional information, (which can be accessed according to
experience level) is enclosed in parentheses as shown in the sample below:

“Refer to Table A. Mount Tape (for details, go to DLP-500).”

The completion of a specific procedure is stated simply, “STOP, this procedure is


complete.”

The user should return to the point in the task list or task summary list at which this
procedure was referenced to fully complete the job task.

2. Admonishments

Always do a job safely. The admonishments that appear in the documents are described
in the following sections.

2.1 Danger

Danger indicates that the described activity or situation may pose a threat to personal
safety.

Danger: Possibility of personal injury.

2.2 Warnings

Warning indicates that the described activity or situation may, or will, cause equipment
damage, loss of data, or serious performance problems.

Warning: Possibility of equipment damage.

Warning: Possibility of data loss.

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2.3 Cautions

Caution indicates that the described activity or situation may, or will, cause service
interruption.

Caution: Possibility of service interruption.

Caution: Service interruption.

2.4 Notes

Notes provide information that may be of special interest.

Note: This instruction refers to the product or documentation.

3. Product Support

3.1 Alcatel Global Web Site

The Alcatel Global Web site provides a source for doing business with Alcatel 24 hours a
day, 365 days a year using the Internet. To access the site, go to
http://www.usa.alcatel.com, then click Login on the upper-right corner of the page to
proceed to business services (registration is required to view these services). Business
services include:

• Support Documentation and Software Downloads


This online service allows you to view and download product documentation,
service notifications, product change notices, and more.
• US Order and Invoice Status
Whether you placed your order online, or by fax or phone, the Alcatel Online
Order Status tool allows you to check status on orders, track shipments, and
view order history.
• US Repair and Return
This online service allows you to create a new Return Authorization. You can
also check the status on Return Authorizations and request changes.

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3FE 50796 AAAA Introduction
Edition 1, January 2006 Product Support

3.2 Product Bulletin Notification by E-mail

You may specify in your Alcatel Web site profile preferences if you want to be notified by
e-mail when a new support document is added. Support documents include the following
bulletins:

Product Change Notices (PCNs)


Product Change Notices report engineering changes made to products sold to North
American telecommunications market customers. The online product documentation is
also revised to include these changes.

Product Information Bulletins (PIBs)


Product Information Bulletins supply general information, such as new product
announcements and non-service-affecting issues.

Urgent Product Warnings (UPWs)


Urgent Product Warnings supply advance information of a specific system problem that is
potentially service-affecting, prior to issuance of a PCN (if applicable).

3.3 Contacts

Customer Service
For customer service, call 1-888-252-2832 (1-888-ALCATEC) for the following:

• Service requested for technical support (CTAC)


• Information regarding service agreements
• All service-related requests

Customer Training
For customer training, call 1-800-372-5951.

Repair and Return


Call the Alcatel Repair and Return Department to advise of material to be returned.
Phone: Domestic International 972-519-2300. You will be issued a Return Authorization
(RA) number. The RA number serves as the authorization and acknowledgement for
actual returns to Alcatel.

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Viewing Alcatel Documentation Edition 1, January 2006

Documentation Feedback
Every effort has been made to ensure the accuracy of this manual. If you have comments
or questions regarding this manual, please contact Customer Service.

4. Viewing Alcatel Documentation

Alcatel documentation is designed for electronic use in a Portable Document Format


(PDF) format that is readable using Adobe Acrobat Reader. This free reader is included
with both the software installation (for use with Help) and the documentation CD-ROMs or
the reader can be obtained from the Adobe Web site.

For more information on using Acrobat Reader, please refer to the Acrobat Reader Help
located on the Help menu on the Acrobat Reader menu bar.

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Start Here

Begin here to start the on-site ONT troubleshooting process.

For new ONTs, see Figure 1.


For existing ONTs, see Figure 2.

Figure 1. New HONT-A or HONT-B Installation Troubleshooting Flow Chart

Is this a new No See Figure 2., Existing


HONT-A or HONT-B HONT-A or HONT-B
installation? Troubleshooting Flow
Chart
Yes

Are all LEDs Yes Yes


Has the ONT been STOP. ONT is
properly lit? recognized by the operating properly
See TNG-100 system?

No No

Which LED is not Go to TAP-105


lit properly?

LNK, LNK 1,
VIDEO
PON EQPT or LNK 2
(ONTVIDEO Alarms)
(ONTENET Alarms)

Go to Table D Go to Table E
Go to TAP-100 Go to TAP-102
in TAP-103 in TAP-103

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ONT Troubleshooting Guide
Start Here 3FE 50796 AAAA
Edition 1, January 2006

Figure 2. Existing HONT-A or HONT-B Troubleshooting Flow Chart

Is this a new Yes See Figure 1., New HONT-A


HONT-A or HONT-B or HONT-B Installation
installation? Troubleshooting Flow Chart

No

Are all LEDs Yes


STOP. ONT is
properly lit? operating properly
See TNG-100

No

Which LED is not


lit properly?

LNK, LNK 1,
VIDEO
PON EQPT (ONTVIDEO Alarms) or LNK 2
(ONTENET Alarms)

Go to Table D Go to Table E
Go to TAP-100 Go to TAP-102
in TAP-103 in TAP-103

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3FE 50796 AAAA Trouble Analysis Procedures (TAP)
Edition 1, January 2006

Trouble Analysis Procedures (TAP)

A TAP provides the steps to identify and clear trouble in the system.For
inexperienced users (or experienced users who want more information),
some tasks provide a reference to a DLP or TNG section. If you go to the
referenced DLP or TNG, you need to return to the same step in the TAP
and continue the procedure.

Alcatel 5528 WAM 3-1


ONT Troubleshooting Guide
3FE 50796 AAAA
Edition 1, January 2006

3-2 Alcatel 5528 WAM


ONT Troubleshooting Guide
3FE 50796 AAAA TAP-100
Edition 1, January 2006 PON LED Issues

TAP-100 PON LED Issues

Purpose
This procedure provides steps to resolve issues that cause the PON LED at the HONT-A, HONT-B or
BONT-B to indicate a trouble (it is not green). See TNG-100 for an explanation of the LEDs.
Associated ONT alarms include:
• LOS (Loss of Signal)
• SD (Signal Degrade)
• SUF (Start-up Failure)

Note: When software is downloaded and the ONT is rebooting, the ONT PON LED
color will change from solid green to red, to flashing green, and finally to
solid green again. This behavior is normal.

Prerequisites
The PON interface must be provisioned and in service (IS).

General
The PON LED indicates connectivity between the ONT and the LT card. The LED can indicate a variety
of issues:
• ONT not powered
• PON loss of physical layer
• startup failure
• signal degradation

Step Procedure

1 Is the problem isolated to a single ONT?


If yes, go to Step 3.
If multiple ONTs have the same problem, go to Step 2.
2 Escalate according to local practices or contact Alcatel Support. The troubleshooting and
repair may effect customers that are not currently experiencing problems. Go to Step 28.

Alcatel AMS 3-3


ONT Troubleshooting Guide
TAP-100 3FE 50796 AAAA
PON LED Issues Edition 1, January 2006

3 Find the PON LED state in the table below and follow the Go to instruction.

PON LED state Possible cause Go to...

Off ONT has no power Step 4


Red • Loss of physical layer Step 13
• Startup failure
Red and flashing Signal degradation Step 15

4 Are all the LEDs off?


If yes, go to Step 5.
If no, the PON LED may be defective, go to Step 24 to replace the ONT.
5 Using a Digital Volt Meter (DVM), check the DC voltage supply to the HONT.
If +12 VDC is being supplied, go to Step 24 to replace the HONT.
If no DC power is present, go to Step 6.
6 Has the AC power to the UPS been turned OFF or disconnected?
If yes, go to Step 7.
If no, go to Step 8.
7 Reconnect and verify the AC power to the UPS unit.
Is the ONT PON LED lit?
If yes, go to Step 28.
If no, go to Step 8.
8 Verify UPS output voltage visual indicator, refer to TNG-100 for APC or FlexPoint
indicator definitions.
Are the output indicators correct?
If yes, go to Step 9.
If no, refer to the UPS manufacturer’s documentation to diagnose the problem.
When complete, go to Step 12.
9 Check the wiring for the power connection from UPS to the ONT. Refer to the Installation
and Maintenance manual for the ONT type that is installed.
10 Is the wiring correct?
If yes, go to Step 12.
If no, go to Step 11.
11 Correct the power wiring according the Installation and Maintenance manual for the ONT
installed.

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ONT Troubleshooting Guide
3FE 50796 AAAA TAP-100
Edition 1, January 2006 PON LED Issues

12 Is the PON LED lit?


If yes, go to Step 28.
If no, go to Step 27.
13 Using the TL1 command RTRV-PON, verify that the PON facility has been provisioned.
If PON facility is provisioned, go to Step 17.
If PON facility is not provisioned, go to Step 14.
14 Provision the PON facility per network requirements using the TL1 command ENT-PON.
15 Reboot the ONT. Enter the TL1 command:

INIT-SYS::<ONT_aid>:::6;

16 Is the PON LED properly lit?


If yes, go to Step 28.
If no, go to Step 17.
17 Check the received signal level at the ONT using an optical power meter. Refer to
Table A.
Table A. ONT Optical Budget - receive

ONT Type RX Optical Sensitivity RX Optical overload

HONT-A -25.5 dBm -6dBm


HONT-B -28.0 dBm -6dBm
HONT-C -28.0 dBm -6dBm
HONT-D -28.0 dBm -6dBm
MONT -28.0 dBm -6dBm
BONT -27.0 dBm -6dBm

Note: The level should be greater than the ONTs RX Optical Sensitivity but less
than the RX Optical Overload.

Is the level acceptable?

If yes, go to Step 24.


If no, go to Step 18.
18 Is the receive signal level high or low?
If high, go to Step 19.
If low, go to Step 20.
19 Reduce optical signal level to proper range per accepted local procedures.

Alcatel AMS 3-5


ONT Troubleshooting Guide
TAP-100 3FE 50796 AAAA
PON LED Issues Edition 1, January 2006

20 Clean the optical connection to the ONT refer to DLP-100, Inspect Fiber Optic Devices,
DLP-101, Clean the Fiber Optic Receptacles, and DLP-102, Clean the Fiber Optic Cable
Connectors.
21 Recheck the signal level.
Is the level acceptable?
If yes, go to Step 23.
If no, go to Step 22.
22 Check for fiber and fiber connector problems such as a pinched/damaged fiber, bad
splice or bad connection. Replace or repair as needed.
23 Is the problem resolved?
If yes, go to Step 26.
If no, go to Step 24.
24 Replace the ONT (see the Alcatel 7340 FTTU HONT-A and HONT-B Installation and
Maintenance or the Alcatel 7340 FTTU BONT Installation and Maintenance manual).
25 Go to Step 27.
26 Reboot the ONT. From the craft port or a TL1 session in AMS, input the command:

INIT-SYS::<ONT_aid>:::6;

27 Does the problem still exist?


If yes, escalate according to local practices or contact Alcatel Support.
If no, go to Step 28.
28 STOP. This procedure is complete.

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3FE 50796 AAAA TAP-101
Edition 1, January 2006 ONT LED Issues

TAP-101 ONT LED Issues

Purpose
This procedure provides steps to resolve issues that cause the ONT LED at the HONT-A to indicate a
trouble (it is not green). See TNG-100 for an explanation of the LEDs.
Associated ONT alarms include:
• RINH (Receive Alarm Inhibition)
• EQPT (ONT self test failure)

Note: When the ONT is rebooting, the ONT LED will change from solid green to
flashing green, and finally to solid green again. This behavior is normal.

General
The ONT LED indicates the general status of the equipment. The LED can indicate a variety of issues:
• ONT not powered
• HONT equipment failure

Step Procedure

1 Is the problem isolated to a single ONT?


If yes, go to Step 3.
If multiple ONTs have the same problem, go to Step 2.
2 Escalate according to local practices or contact Alcatel Support. The troubleshooting and
repair may effect customers that are not currently experiencing problems. Go to Step 16.
3 Find the ONT LED state in the table below and follow the Go to instruction.

ONT LED state Possible cause Go to...

Off ONT has no power Step 4


Red Equipment failure Step 13

4 Are all the LEDs off?


If yes, go to Step 5.
If no, the ONT LED may be defective, go to Step 13 to replace the ONT.

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TAP-101 3FE 50796 AAAA
ONT LED Issues Edition 1, January 2006

5 Using a Digital Volt Meter (DVM), check the DC voltage supply to the HONT.
If +12 VDC is being supplied, go to Step 13 to replace the HONT.
If no DC power is present, go to Step 6.
6 Has the AC power to the UPS been turned OFF or disconnected?
If yes, go to Step 7.
If no, go to Step 8.
7 Reconnect and verify the AC power to the UPS unit.
Is the ONT LED lit?
If yes, go to Step 16.
If no, go to Step 8.
8 Verify UPS output voltage visual indicator, refer to TNG-100 for APC or FlexPoint
indicator definitions.
Are the output indicators correct?
If yes, go to Step 9.
If no, refer to the UPS manufacturer’s documentation to diagnose the problem.
When complete, go to Step 12.
9 Check the wiring for the power connection from UPS to the ONT. Refer to the Installation
and Maintenance manual for the ONT type that is installed.
10 Is the wiring correct?
If yes, go to Step 12.
If no, go to Step 11.
11 Correct the power wiring according the Installation and Maintenance manual for the ONT
installed.
12 Is the ONT LED lit?
If yes, go to Step 16.
If no, go to Step 15.
13 Replace the ONT (see the Alcatel 7340 FTTU HONT-A and HONT-B Installation and
Maintenance or the Alcatel 7340 FTTU BONT Installation and Maintenance manual).
14 Go to Step 15.
15 Does the problem still exist?
If yes, escalate according to local practices or contact Alcatel Support.
If no, go to Step 16.
16 STOP. This procedure is complete.

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3FE 50796 AAAA TAP-102
Edition 1, January 2006 EQPT LED Issues

TAP-102 EQPT LED Issues

Purpose
This procedure provides steps to resolve issues that cause the EQPT LED at the HONT-B or BONT-B to
indicate a trouble (it is not green). See TNG-100 for an explanation of the LEDs.
Associated EQPT alarms include:
• RINH (Receive Alarm Inhibition)
• EQPT (ONT self test failure)

Note: When the ONT is rebooting, the EQPT LED will change from solid green to
flashing green, and finally to solid green again. This behavior is normal.

General
The EQPT LED indicates the general status of the equipment. The LED can indicate a variety of issues:
• ONT not powered
• UPS battery condition
• HONT equipment failure

Step Procedure

1 Is the problem isolated to a single ONT?


If yes, go to Step 3.
If multiple ONTs have the same problem, go to Step 2.
2 Escalate according to local practices or contact Alcatel Support. The troubleshooting and
repair may effect customers that are not currently experiencing problems. Go to Step 16.
3 Find the EQPT LED state in the table below and follow the Go to instruction.

EQPT LED state Possible cause Go to...

Off ONT has no power Step 4


Amber Battery alarm
Red Equipment failure (overrides Step 13
battery)

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TAP-102 3FE 50796 AAAA
EQPT LED Issues Edition 1, January 2006

4 Are all the LEDs off?


If yes, go to Step 5.
If no, the EQPT LED may be defective, go to Step 13 to replace the ONT.
5 Using a Digital Volt Meter (DVM), check the DC voltage supply to the HONT.
If +12 VDC is being supplied, go to Step 13 to replace the HONT.
If no DC power is present, go to Step 6.
6 Has the AC power to the UPS been turned OFF or disconnected?
If yes, go to Step 7.
If no, go to Step 8.
7 Reconnect and verify the AC power to the UPS unit.
Is the EQPT LED lit?
If yes, go to Step 16.
If no, go to Step 8.
8 Verify UPS output voltage visual indicator, refer to TNG-100 for APC or FlexPoint
indicator definitions.
Are the output indicators correct?
If yes, go to Step 9.
If no, refer to the UPS manufacturer’s documentation to diagnose the problem.
When complete, go to Step 12.
9 Check the wiring for the power connection from UPS to the ONT. Refer to the Installation
and Maintenance manual for the ONT type that is installed.
10 Is the wiring correct?
If yes, go to Step 12.
If no, go to Step 11.
11 Correct the power wiring according the Installation and Maintenance manual for the ONT
installed.
12 Is the EQPT LED lit?
If yes, go to Step 16.
If no, go to Step 15.
13 Replace the ONT (see the Alcatel 7340 FTTU HONT-A and HONT-B Installation and
Maintenance or the Alcatel 7340 FTTU BONT Installation and Maintenance manual).
14 Go to Step 15.

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15 Does the problem still exist?


If yes, escalate according to local practices or contact Alcatel Support.
If no, go to Step 16.
16 STOP. This procedure is complete.

Alcatel AMS 3-11


ONT Troubleshooting Guide
TAP-102 3FE 50796 AAAA
EQPT LED Issues Edition 1, January 2006

3-12 Alcatel AMS


ONT Troubleshooting Guide
3FE 50796 AAAA TAP-103
Edition 1, January 2006 Troubleshooting ONT Alarms

TAP-103 Troubleshooting ONT Alarms

Purpose
This procedure provides steps to isolate a problem indicated by an alarm report being received or
appearing in the response to a RTRV-ALM-xxxx command.
• RTRV-ALM-ALL
• RTRV-ALM-ONT
• RTRV-ALM-ONTPOTS
• RTRV-ALM-ONTCES
• RTRV-ALM-ONTENET
• RTRV-ALM-ONTVIDEO
• RTRV-ALM-ONTVCL
• RTRV-ALM-ONTVDSL

General
Resolve alarms affecting service (SA) before those that do not affect service (NSA).
Note: If multiple alarms are present, resolve alarms in the order listed below:
a Critical (CR)
b Major (MJ)
c Minor (MN)
Use local procedures to correct problems associated with customized alarms.
Contact Alcatel customer technical assistance when a problem cannot be resolved.
Use the TL1 autonomous messages generated during trouble locating and additional data, such as
visual or audible alarms, when available. Service states should also be considered.
See the Alcatel 7340 FTTU TL1 Commands and Messages for information on TL1 syntax and command
response.

Alcatel AMS 3-13


ONT Troubleshooting Guide
TAP-103 3FE 50796 AAAA
Troubleshooting ONT Alarms Edition 1, January 2006

Step Procedure

1 From the local craft port, input the TL1 command to retrieve the current standing alarms.
2 From the response output, note the ONT related alarm information:
• AID
• AID type
• Alarm severity
• Alarm condition
• Service effect
3 Determine the cause of the alarm and the appropriate action for resolving the alarm using
the following tables:
• Table A for AID type ONT alarms
• Table B for AID type ONTPOTS alarms
• Table C for AID type ONTCES alarms
• Table D for AID type ONTVIDEO alarms
• Table E for AID type ONTENET alarms
• Table F for AID type ONTVCL alarms
• Table G for AID type ONTVDSL alarms
4 STOP. This procedure is complete.

3-14 Alcatel AMS


ONT Troubleshooting Guide
3FE 50796 AAAA TAP-103
Edition 1, January 2006 Troubleshooting ONT Alarms

Table A. ONT Alarms

Serv.
Alarm Condition Severity Eff Alarm Condition Detail Analysis/Resolution

BATTFAIL Minor NSA UPS battery is provisioned and Replace battery (see the UPS
present, but cannot recharge. manufacturer’s instructions).
BATTLOW Minor NSA UPS battery charge is low. If UPS has AC power present,
determine why battery will not
charge, or why low. (see the UPS
manufacturer’s instructions to
diagnose the problem).
BATTMISS Minor NSA UPS battery is provisioned, but is Change ONT provisioning
missing. (BTRYBKUP parameter in command
ED-ONT) or determine why battery is
missing.
CPE Major SA Cell Phase Error for ONT. Check quality of line from ONT
(TAP-104, Troubleshooting ONT
Channel Alarms).
EQPT Major SA ONT failed self-test (either Perform another ONT self-test
autonomous or operator (TAP-107, ONT Self Test). If it
commanded). passes, then the ONT is OK.
INACT Major SA ONT is inactive; not ranged. ONT needs to be ranged (TAP-105,
Check ONT Signal Quality).
INTRUDER Minor NSA Physical Intrusion Check the ONT enclosure.
Unauthorized access to
ONT(MDU). Door or box is open.
LCD Major SA Loss of Cell Delineation of ONT. Check signal quality (TAP-105,
Check ONT Signal Quality).
LOA Major SA Loss of Acknowledge from ONT. Reset / replace equipment as
necessary (TAP-104,
Troubleshooting ONT Channel
Alarms).
LOS Major SA Loss of Signal at ONT (2nd Check receive signal at ONT
highest priority within ONT Alarm (TAP-105, Check ONT Signal
group). Quality).
MEM Major SA Message Error Message from Reset / replace equipment as
ONT. necessary (TAP-104,
Troubleshooting ONT Channel
Alarms).
OMCICOMM Major SA ONT fails to respond to OMCI Perform ONT reset (TAP-104,
message requests. Troubleshooting ONT Channel
Alarms).
SA = Service Affecting NSA = Non Service Affecting

Alcatel AMS 3-15


ONT Troubleshooting Guide
TAP-103 3FE 50796 AAAA
Troubleshooting ONT Alarms Edition 1, January 2006

Table A. ONT Alarms (Continued)

Serv.
Alarm Condition Severity Eff Alarm Condition Detail Analysis/Resolution

OMCIPROV Minor NSA OMCI Provisioning Failure Verify that the ONT is capable of
providing the services provisioned.
The ONT rejected OMCI
Deprovision unsupported services if
provisioning request (for
necessary (for example, unsupported
example, if the traffic descriptor
traffic profile for MDU Ethernet
provisioned can not physically be
provisioned).
supported by the ONT).
ONTDISABLED Major SA ONT has been autonomously May be caused by a high signal level
disabled because of misbehaving (TAP-105, Check ONT Signal
transmissions. This is a defense Quality)
alarm so that the ONT doesn’t Reset ONT by administratively
affect the entire PON. putting it OOS and then IS.
If alarm occurs again, then ONT may
need to be replaced.
ONTMEA Major SA ONT Mismatch of Equipment and Provisioned attributes failed to be
Attributes provisioned in ONT. Delete the ONT
There is a mismatch between and reprovision.
ONT Equipment and ONT
provisioning attributes
PEE Major SA Physical Equipment Error on Perform ONT self test (TAP-107,
ONT. ONT Self Test).
PWR Minor NSA Loss of external power to UPS, Restore power to UPS (TAP-106,
ONT on battery backup. Restore ONT Power).
RINH Major SA Receive Alarm Inhibition of ONT. Restore power to ONT (TAP-106,
Restore ONT Power)
SD Major SA Signal Degraded for ONT. Check quality of line from ONT
(TAP-105, Check ONT Signal
Quality).
SUF Major SA Startup Failure in Ranging of Check quality of line from ONT
ONT. (TAP-105, Check ONT Signal
Quality).
SWACTFAIL Minor NSA Software activation for an ONT Raised when an ONT fails to reboot
has failed. following a software activation.
To clear without forcing a reboot,
change the Planned Software
Version to reflect the currently active
version. (ED-ONT TL1 command)
SA = Service Affecting NSA = Non Service Affecting

3-16 Alcatel AMS


ONT Troubleshooting Guide
3FE 50796 AAAA TAP-103
Edition 1, January 2006 Troubleshooting ONT Alarms

Table A. ONT Alarms (Continued)

Serv.
Alarm Condition Severity Eff Alarm Condition Detail Analysis/Resolution

SWDLFAIL Minor NSA Download of software to ONT has Check software file. Ensure the ONT
failed. planned version is correct for the
ONT type. The P-OLT clears the
alarm when the specified software
version is successfully transferred to
the ONT.
Refer to Alcatel 7340 FTTU
Software Migration/Installation
manual.
SWDLIP Minor NSA Software download in progress No action required.
from P-OLT to ONT. Raised when download is initiated;
clears when there is no pending file-
transfer activity or when the
download has completed,
successfully or not.
SWVER Minor NSA Software version mismatch The alarm is raised prior to
between the Planned Software activation of a new software load.
Version and the Active Software Refer to Alcatel 7340 FTTU
Version. Software Migration/Installation
manual.
VOIPCNFG Major SA VoIP Configuration file error Problem with the VoIP Configuration
file.
WRONGPW Minor NSA ONT failed to return expected Deactivate ONT (call customer).
password; ONT mischief (security
issue).
ENV1 Minor NSA ONT Operator Specific Corresponds to a customer installed
Environment Alarm-1. device. The source of the alarm
(customer device) is at fault and must
be addressed.
ENV2 Minor NSA ONT Operator Specific Corresponds to a customer installed
Environment Alarm-2 device. The source of the alarm
(customer device) is at fault and must
be addressed.
SA = Service Affecting NSA = Non Service Affecting

Alcatel AMS 3-17


ONT Troubleshooting Guide
TAP-103 3FE 50796 AAAA
Troubleshooting ONT Alarms Edition 1, January 2006

Table A. ONT Alarms (Continued)

Serv.
Alarm Condition Severity Eff Alarm Condition Detail Analysis/Resolution

ENV3 Minor NSA ONT Operator Specific Corresponds to a customer installed


Environment Alarm-3 device. The source of the alarm
(customer device) is at fault and must
be addressed.
NEWONT Minor NSA An unprovisioned ONT has been Operator warning; no repair
discovered on the PON. necessary. If provisioned,
autonomous ONT activation should
begin, or further provisioning may be
needed.
SA = Service Affecting NSA = Non Service Affecting

Table B. ONTPOTS Alarms

Serv.
Alarm Condition Severity Eff. Alarm Condition Detail Analysis/Resolution

POTSSVCMIS Minor NSA ONT Services Mismatch: POTS The provisioned POTS Service
was rejected by the ONT during
A condition meaning that the ONT
OMCI configuration requests.
did not accept the OMCI
Verify POTS service capability of
configuration requests for the
ONT. Restart ONT to see if
provisioned POTS service. One
problem persists, or deprovision
possible reason is that the POTS
unsupported POTS service port
service is not physically supported
by the ONT (for example, POTS
provisioned for port that does not
support POTS, special version of
2GONT).
SA = Service Affecting NSA = Non Service Affecting

Table C. ONTCES Alarms

Ser.
Alarm Condition Severity Eff. Alarm Condition Detail Analysis/Resolution

CESLOF Major SA DS1 or E1 Loss of frame at the CES Check near-end receive
interface. capabilities and far-end transmit
capabilities.
CESLOS Major SA DS1 or E1 Loss of Signal/Clock at Check near-end receive
CES Interface. capabilities and far-end transmit
capabilities.
SA = Service Affecting NSA = Non Service Affecting

3-18 Alcatel AMS


ONT Troubleshooting Guide
3FE 50796 AAAA TAP-103
Edition 1, January 2006 Troubleshooting ONT Alarms

Table C. ONTCES Alarms (Continued)

Ser.
Alarm Condition Severity Eff. Alarm Condition Detail Analysis/Resolution

CESAISR Major SA DS1 or E1 Receiving AIS at CES Check near-end transmit


Interface. capabilities and far-end receive
capabilities.
CESRAIR Major SA DS1 or E1 Receiving RAI at CES Check near-end transmit
Interface. capabilities and far-end receive
capabilities.
CESSVCMIS Minor NSA ONT CES Services Mismatch: If DS1 is provisioned for HONT,
A condition indicating the then either delete DS1
provisioned CES subscriber service provisioning or change the
is not physically supported by the physical ONT to be compatible
ONT. with the services that need to be
provisioned (for example, install
BONT instead of HONT).
SA = Service Affecting NSA = Non Service Affecting

Table D. ONTVIDEO Alarms

Serv.
Alarm Condition Severity Eff. Alarm Condition Detail Analysis/resolution

VIDEOLOS Major SA Video Loss of Signal Determine why ONT has lost
video signal
This is the OMCI PPTP Video UNI
Video LOS Alarm.
VIDEOSVCMIS Minor NSA Video Service Mismatch The provisioned Video Service
was rejected by the ONT during
A condition meaning that the ONT did
OMCI configuration requests.
not accept the OMCI configuration
Restart ONT to see if problem
requests for Video service.
persists or delete unsupported
Video Service.
SA = Service Affecting NSA = Non Service Affecting

Alcatel AMS 3-19


ONT Troubleshooting Guide
TAP-103 3FE 50796 AAAA
Troubleshooting ONT Alarms Edition 1, January 2006

Table E. ONTENET Alarms

Serv.
Alarm Condition Severity Eff. Alarm Condition Detail Analysis/resolution

LANLOS Indetermi SA LAN Loss of Signal Validate the customer


nate NR premises input to Ethernet
Loss of signal on an Ethernet port
Port at the ONT.
interface (i.e no carrier). This is
actually the OMCI LAN-LOS alarm
on the PPTP Ethernet UNI
Managed Entity. It is directly
related to the LAN Link LED on the
ONT.
LANSVCMIS Minor NSA ONT Services Mismatch: LAN The provisioned LAN Service
was rejected by the ONT
A condition meaning that the ONT
during OMCI configuration
did not accept the OMCI
requests. Verify LAN service
configuration requests for the LAN
capability of ONT. Restart
service.
ONT to see if problem
persists, or delete
unsupported LAN service
port.
SA = Service Affecting NSA = Non Service Affecting

Table F. ONTVCL Alarms

Serv.
Alarm Condition Severity Eff. Alarm Condition Detail Analysis/resolution

VCAISR Major SA End-to-end VC-AIS receiving Check receive signal upstream


indication. VPI-VCI. from ONT (TAP-105, Check
ONT Signal Quality).
VCRDIG Major SA Virtual Channel Remote Defect Check receive signal upstream
Indication Generation from ONT (TAP-105, Check
ONT Signal Quality).
VPI-VCI.
VCRDIR Major SA Virtual Channel Remote Defect Check receive signal upstream
Indication Receive from ONT (TAP-105, Check
ONT Signal Quality).
End-to-end VC-RDI receiving
indication. VPI-VCI.

3-20 Alcatel AMS


ONT Troubleshooting Guide
3FE 50796 AAAA TAP-103
Edition 1, January 2006 Troubleshooting ONT Alarms

Table F. ONTVCL Alarms (Continued)

Serv.
Alarm Condition Severity Eff. Alarm Condition Detail Analysis/resolution

VCSVCMIS VC Service Mismatch The provisioned VC Traffic


A condition meaning that the ONT did Service was rejected by the
not accept the OMCI configuration ONT during OMCI configuration
requests for the VC service. One requests.
possible reason is that the number of Verify VC service capability of
provisioned interwork VC services is ONT, then restart ONT to see if
not physically supported by the ONT. problem persists, or deassign
For example, too many VCs ONT VCs until alarm clears.
provisioned for Ethernet LAN’s MAC
bridge.
Note: If this condition exists for
non-Interwork VCs, then an
OMCIPROV condition should be
raised against the ONT.
SA = Service Affecting NSA = Non Service Affecting

Table G. ONTVDSL Alarms

Serv.
Alarm Condition Severity Eff. Alarm Condition Detail Analysis/resolution

LOF Minor SA Near End Loss of Frame (VTU-O) Check ONT/MDU VDSL receive
signal and CPE equipment for
problems.
LOL Minor SA Near End Loss of Link (VTU-O) Check ONT/MDU VDSL receive
signal and CPE equipment for
problems.
LOP Minor SA Near End Loss of Power (VTU-O) Check ONT/MDU VDSL receive
signal and CPE equipment for
problems.
LOS Minor SA Near End Loss of Signal (VTU-O) Check ONT/MDU VDSL receive
signal and CPE equipment for
problems.
LOSQ Minor SA Near End Loss of Signal Quality Check ONT/MDU VDSL receive
(VTU-O), Noise Margin fallen below signal and CPE equipment for
the Minimum Noise Margin. problems.
LCD Minor SA Loss of Cell Delineation at VTU-O. Check quality of VDSL line and
This is actually the OMCI TC Adaptor path received at ONT.
B-PON managed entity associated to
the VDSL Port.

Alcatel AMS 3-21


ONT Troubleshooting Guide
TAP-103 3FE 50796 AAAA
Troubleshooting ONT Alarms Edition 1, January 2006

Table G. ONTVDSL Alarms (Continued)

Serv.
Alarm Condition Severity Eff. Alarm Condition Detail Analysis/resolution

VDSLSVCMIS Minor NSA ONT Services Mismtach: VDSL The provisioned VDSL Service
was rejected by the ONT during
A condition meaning that the ONT did
OMCI configuration requests.
not accept the OMCI configuration
requests for the provisioned VDSL Verify VDSL service capability
service. One possible reason is that of ONT, then restart ONT to see
the VDSL service is not physically if problem persists, or delete
supported by the ONT. (for example, unsupported VDSL service port.
VDSL port provisioned on slot that
has POTS only card equipped)
SA = Service Affecting NSA = Non Service Affecting

3-22 Alcatel AMS


ONT Troubleshooting Guide
3FE 50796 AAAA TAP-104
Edition 1, January 2006 Troubleshooting ONT Channel Alarms

TAP-104 Troubleshooting ONT Channel Alarms

Purpose
This procedure provides steps to resolve the LOA (Loss of Acknowledgement), MEM (Message Error
Message), OMCICOMM (ONT Management and Control Interface communication), and CPE (Cell
Phase Error) alarms. These are channel-related alarms.

Step Procedure

1 Is the alarm isolated to a specific ONT?


If yes, go to Step 2.
If multiple ONTs in the area have similar problems, go to Step 7.
2 What alarm is being investigated?
If OMCICOMM, go to Step 5.
If LOA, CPE or MEM, go to Step 3.
3 For the LOA, CPE or MEM alarm, check:
• Fiber connections for loose contacts, dust, and similar problems
(DLP-100, Inspect Fiber Optic Devices, DLP-101, Clean the Fiber Optic
Receptacles and DLP-102, Clean the Fiber Optic Cable Connectors)
• Optical signal levels
4 Does the alarm still exist?
If yes, go to Step 5.
If no, go to Step 8.
5 Reboot the ONT. From the craft port or a TL1 session in AMS, input the command:

INIT-SYS::<ONT_aid>:::6;

Caution: Possibility of service interruption. A reboot causes an interruption of


ONT services.

6 Does the alarm still exist?


If yes, go to Step 7.
If no, go to Step 8.

Alcatel AMS 3-23


ONT Troubleshooting Guide
TAP-104 3FE 50796 AAAA
Troubleshooting ONT Channel Alarms Edition 1, January 2006

7 Escalate the problem according to local practices or contact Alcatel Support. The
troubleshooting and repair may effect customers that are not currently experiencing
problems.
8 STOP. This procedure is complete.

3-24 Alcatel AMS


ONT Troubleshooting Guide
3FE 50796 AAAA TAP-105
Edition 1, January 2006 Check ONT Signal Quality

TAP-105 Check ONT Signal Quality

Purpose
This procedure provides steps to verify the optical signal level and the fiber connectors at the ONT.
This procedure can be used to resolve the alarms LOS (Loss of Signal), SD (Signal Degrade), SUF
(Start-up Failure), LCD (Loss of Cell Delineation), ONTDISABLED (ONT Disabled) and INACT (Inactive)
alarms.
Refer to the Alcatel 7340 FTTU TL1 Commands and Messages manual for command input and output
information.

Prerequisites
The PON interface must be provisioned and in service (IS).

Step Procedure

1 Is the alarm isolated to a single ONT?


If yes, go to Step 2.
If multiple ONTs in the area have similar problems, go to Step 10.
2 What alarm is being repaired?
If alarm is SUF (Start-Up Failure) or INACT (Inactive), go to Step 6.
If alarm is LOS (Loss Of Signal), ONTDISABLED (ONT Disabled), LCD (Loss of
Cell Delineation), or SD (Signal Degrade), go to Step 3.
3 Check the received optical signal level at the ONT using an optical power meter. Refer to
Table A.
Table A. ONT Optical Budget - receive

ONT Type RX Optical Sensitivity RX Optical overload

HONT-A -25.5 dBm -6dBm


HONT-B -28.0 dBm -6dBm
HONT-C -28.0 dBm -6dBm
HONT-D -28.0 dBm -6dBm
MONT -28.0 dBm -6dBm
BONT -27.0 dBm -6dBm

Alcatel AMS 3-25


ONT Troubleshooting Guide
TAP-105 3FE 50796 AAAA
Check ONT Signal Quality Edition 1, January 2006

Note: The level should be greater than the ONTs RX Optical Sensitivity but less
than the RX Optical Overload.

Is the level acceptable?

If yes, go to Step 6.
If no, go to Step 4.
4 Inspect and clean the optical connection to the ONT, refer to DLP-100, Inspect Fiber
Optic Devices, DLP-101, Clean the Fiber Optic Receptacles and DLP-102, Clean the
Fiber Optic Cable Connectors.
5 Recheck the optical signal level.

Is the level acceptable?

If yes, go to Step 6.
If no, go to Step 10.
6 Reboot the ONT. From the craft port or a TL1 session in AMS, input the command:

INIT-SYS::<ONT_aid>:::6;

Caution: Possibility of service interruption. A reset causes an interruption of


ONT services.

7 Does the alarm still exist?


If yes, go to Step 8.
If no, go to Step 11.
8 Replace the ONT (refer to the appropriate ONT Installation and Maintenance manual).
9 Does the alarm still exist?
If yes, go to Step 10.
If no, go to Step 11.
10 Escalate the problem according to local practices or contact Alcatel Support. The
troubleshooting and repair may effect customers that are not currently experiencing
problems.
11 STOP. This procedure is complete.

3-26 Alcatel AMS


ONT Troubleshooting Guide
3FE 50796 AAAA TAP-106
Edition 1, January 2006 Restore ONT Power

TAP-106 Restore ONT Power

Purpose
This procedure provides steps to restore power to the ONT. This procedure can be used to resolve the
RINH (Receive Alarm Inhibition) alarm.

Prerequisites
Resolve alarms affecting service before those that do not affect service.

Step Procedure

1 Determine if the power failure is on a single ONT.


If yes, go to Step 2.
If no, wait for power to return to the area.
2 Is the ONT connected to a UPS?
If yes, go to Step 3.
If no, go to Step 4.
3 Is the UPS functioning correctly?
If yes, go to Step 6.
If no, see the UPS manufacturer’s instructions to diagnose the problem.
4 Is the ONT connected to the power source?
If yes, go to Step 5.
If no, connect the ONT to the power source.
5 Does the building have power?
If yes, go to Step 6.
If no, wait for power to return to the residence.
6 If there is still no power, escalate the problem according to local practices or contact
Alcatel Support.
7 STOP. This procedure is complete.

Alcatel AMS 3-27


ONT Troubleshooting Guide
TAP-106 3FE 50796 AAAA
Restore ONT Power Edition 1, January 2006

3-28 Alcatel AMS


ONT Troubleshooting Guide
3FE 50796 AAAA TAP-107
Edition 1, January 2006 ONT Self Test

TAP-107 ONT Self Test

Purpose
This procedure provides steps to manually reset an ONT with self test by running the ONT self test.
When the test is finished, an ONT pass/fail result is returned.
Refer to the Alcatel 7340 FTTU TL1 Commands and Messages manual for command input and output
information.
Use this procedure to resolve the Physical Equipment Error (PEE), ONT Equipment Alarm (EQPT), and
ONT Management and Control Interface (OMCI) communication (OMCICOMM) alarms.

Step Procedure

1 Is the alarm isolated to a single ONT?


If yes, go to Step 2.
If no, go to Step 6.
2 From the craft port or a TL1 session in AMS, input the command DGN-ONT to initiate
reset with self test.

Caution: Service interruption. A reset causes an interruption of ONT services.

Example input:

DGN-ONT::<ont_aid>;

3 The results of the self test is either Pass or Fail.


If the test fails, go to Step 4.
If the test passes, go to Step 7.
4 Replace the ONT. Refer to the specific ONT type Installation and Maintenance manual for
the replacement procedure.
5 Go to Step 7.
6 Escalate the problem according to local practices or contact Alcatel Support. The
troubleshooting and repair may effect customers that are not currently experiencing
problems.

Alcatel AMS 3-29


ONT Troubleshooting Guide
TAP-107 3FE 50796 AAAA
ONT Self Test Edition 1, January 2006

7 Does the alarm still exist?


If yes, escalate the problem according to local practices or contact Alcatel
Support.
If no, go to Step 8.
8 STOP. This procedure is complete.

3-30 Alcatel AMS


ONT Troubleshooting Guide
3FE 50796 AAAA TAP-108
Edition 1, January 2006 ONT POTS MLT Test

TAP-108 ONT POTS MLT Test

Purpose
This procedure provides steps to manually test POTS service on an ONT by running the POTS
Mechanized Loop Test (MLT). When the test is finished pass or fail, MLT test results are returned.
Use this procedure as an initial test for subscriber problems such as problems with POTS service.

Caution: Service interruption. Prior to using this procedure, (TAP-108, ONT


POTS MLT Test), refer to Alcatel URGENT PRODUCT WARNING
number 05-0223, Issue 01. Database corruption may occur.

Step Procedure

1 Is the alarm isolated to a single ONT?


If yes, go to Step 3.
If multiple ONTs have the same problem, go to Step 2.
2 Escalate according to local practices or contact Alcatel Support. The troubleshooting and
repair may effect customers that are not currently experiencing problems.

Caution: Service interruption. Prior to continuing with this procedure, (TAP-108,


ONT POTS MLT Test), refer to Alcatel URGENT PRODUCT WARNING
number 05-0223, Issue 01. Database corruption may occur.
3 To run the MLT Test for ONT POTS lines. From the craft port or a TL1 session in AMS
enter:

DGN-ONTPOTS::<aid_ont_pots>;

Note: POTS ports that are not terminated will fail the REN test; this is normal.

4 The completion response lists the tests that are ran with the results (PASS or FAIL) to
each test. Do any of the tests show fail as the response?
If yes, go to Step 5.
If no, go to Step 6.
5 Replace the ONT (refer to the appropriate ONT Installation and Maintenance manual).

Alcatel AMS 3-31


ONT Troubleshooting Guide
TAP-108 3FE 50796 AAAA
ONT POTS MLT Test Edition 1, January 2006

6 Does the alarm still exist?


If yes, Escalate according to local practices or contact Alcatel Support.
If no, go to Step 7.
7 STOP. This procedure is complete.

3-32 Alcatel AMS


ONT Troubleshooting Guide
3FE 50796 AAAA Detailed Level Procedures (DLP)
Edition 1, January 2006

Detailed Level Procedures (DLP)

This section contains detailed steps that describe how to perform a


procedure. In addition to step-by-step information, a DLP contains
any tables or illustrations that may be required to perform the
procedure.

These DLPs are typically referenced from an NTP or TAP, but


references are also made from the IXL or other DLPs. When a DLP
is referenced from a given point, the task in the referenced DLP may
be performed. When the task is completed, the user returns to the
point where the DLP was referenced.

Alcatel 7340 FTTU 4-1


ONT Troubleshooting Guide
3FE 50796 AAAA
Edition 1, January 2006

4-2 Alcatel 7340 FTTU


ONT Troubleshooting Guide
3FE 50796 AAAA DLP-100
Edition 1, January 2006 Inspect Fiber Optic Devices

DLP-100 Inspect Fiber Optic Devices

Purpose
This procedure provides instructions for inspecting fiber optic devices.

Prerequisites
Use a fiber optic inspection kit or equivalent equipment that may contain the following items:
• 200x video microscope
• Video monitor
• Adapters for connectors and receptacles
• Instructions for the use of the kit components

General
It is recommended to inspect and clean the receptacle on the faceplate port before inspecting the
connector on the cable end.
Note: Do not inspect or clean the optical device connections found on the printed
circuit boards, also referred to as cable routed connections. These
connections are made and tested at the factory.

Step Procedure

1 Disconnect any power to the fiber-optic device before inspection or cleaning.


Danger: Possibility of personal injury. Never look into the end of an optical
fiber while optical power is being applied to the fiber. When cleaning
or taking measurements, avoid eye exposure to open-ended fibers and
optical connectors. The fibers and connectors may be connected to a
laser transmitter. Use a microscope and video monitor when
inspecting the end-face.
2 If this is not a first-time inspection, gently disconnect the fiber-optic connector from the
receptacle.
3 Using the inspection kit, inspect the receptacle.

If the receptacle is contaminated, clean the receptacle. See DLP-101, Clean the Fiber
Optic Receptacles.

Alcatel 7340 FTTU 4-3


ONT Troubleshooting Guide
DLP-100 3FE 50796 AAAA
Inspect Fiber Optic Devices Edition 1, January 2006

4 Inspect the cable jacket for nicks, cuts, bends, kinks, or other signs of damage.

Note: Do not use the cable if there is damage.

5 Inspect the ferrule for signs of damage, for example scratches, cracks, or damaged guide
holes (badly worn or out-of-round).

Note: Do not use the device if there is damage.

6 Using the inspection kit, inspect the connector.

If it is contaminated, clean the connector. See DLP-102, Clean the Fiber Optic Cable
Connectors.

7 Reconnect the connector and receptacle, and check for proper function.

Note: Do not use optical devices that do not function properly.

8 STOP. This procedure is complete.

4-4 Alcatel 7340 FTTU


ONT Troubleshooting Guide
3FE 50796 AAAA DLP-101
Edition 1, January 2006 Clean the Fiber Optic Receptacles

DLP-101 Clean the Fiber Optic Receptacles

Purpose
This procedure provides the instructions to clean the fiber optic receptacles.

Prerequisites
Clean fiber-optic devices in a dust-free environment. The following materials are needed:
• Optical grade stick cleaners (swabs) that have a tightly wrapped tip
(1.25 mm, 2.50 mm and 4.0 mm).
• A can of contaminant-free compressed air (dry nitrogen) for removing dust from the
receptacles.

Note: Do not use commercially compressed air or house air.

You may also require:


• Anti-static, zipper-locked plastic bags (do not use pink anti-static bags).
• Input/output plugs for receptacles.

General safety and operations information


The preferred method of cleaning a receptacle is to use a stick cleaner (swab). Ensure you choose the
correct size of stick cleaner for the receptacle.
Note: Certain input/output boards have the optical transceiver mounted directly to
the faceplate receptacle, as opposed to having a cable-routed connection to
the faceplate receptacle.
For boards having the optical transceiver mounted directly to the faceplate
receptacle, adjustments to the position and focus of the inspection tool at
the receptacle are required. This is especially true for the receiver (Rx)
receptacle.
Warning: Possibility of equipment damage. To avoid possible damage to the
equipment, ensure proper handling of the fiber optic equipment.
Warning: Possibility of equipment damage. Ensure the proper cleaning
materials are being used to avoid possible contamination of the fiber
optic equipment.

Alcatel 7340 FTTU 4-5


ONT Troubleshooting Guide
DLP-101 3FE 50796 AAAA
Clean the Fiber Optic Receptacles Edition 1, January 2006

Step Procedure

1 Review the General safety and operations information for this procedure.
2 Ensure the receptacle is inspected See DLP-100, Inspect Fiber Optic Devices.
3 Dry clean the receptacle using a dry stick cleaner.

Insert the stick in the receptacle and gently rotate it, making three full rotations and using
a lifting/plucking motion each time you stop to re-grip the stick.

Use a new stick for each port.

Re-inspect the receptacle.

4 If the receptacle fails the inspection, and it appears the contaminant can be dislodged
using canned compressed air, apply a short burst of air to the end-face to remove the
contaminant.

Note: Do not allow the extension tube of the can to touch the bottom surface of the
receptacle.

Re-inspect the receptacle.

5 If the receptacle fails the inspection, repeat Step 3 and Step 4 several times.
6 If the receptacle fails the inspection, wet clean the receptacle using a stick cleaner
saturated with optical-grade isopropyl alcohol.

Put the stick in the receptacle and gently rotate it, as described in Step 3.

Remove any alcohol residue using a dry stick cleaner.

Re-inspect the receptacle.

7 If necessary, repeat cleaning and inspecting several times or until the receptacle passes
the inspection.

Note: Typically you should not use a receptacle that does not pas inspection.
However, only a live test informs you if the connector cannot be used.

8 Return to DLP-100, Inspect Fiber Optic Devices.


9 STOP. This procedure is complete.

4-6 Alcatel 7340 FTTU


ONT Troubleshooting Guide
3FE 50796 AAAA DLP-102
Edition 1, January 2006 Clean the Fiber Optic Cable Connectors

DLP-102 Clean the Fiber Optic Cable Connectors

Purpose
This procedure provides the instructions to clean the fiber optic connectors.

Prerequisites
To clean fiber-optic devices in a dust-free environment, the following materials are needed:
• Cassette cleaner (reel type or equivalent), or cloths made of lint-free, nonabrasive.
• Optical grade stick cleaners (swabs) that have a tightly wrapped tip
(1.25 mm, 2.50 mm and 4.0 mm).
• Pure optical-grade isopropyl alcohol for cleaning connector end-faces.
• A can of contaminant-free compressed air (dry nitrogen) for removing dust from
connectors (ferrule and end-face surfaces).

Note: Do not use commercially compressed air or house air.

You may also require:


• Anti-static, zipper-locked plastic bags (do not use pink anti-static bags).
• Dust caps for connectors.

General
The following list contains the methods used to clean an optical connector. The items are listed
numerically, in order of the most preferred method.
1. A cleaner cassette
2. A lint-free cloth
3. A stick cleaner (swab)

Step Procedure

1 Ensure the connector has been inspected. See DLP-100, Inspect Fiber Optic Devices.
2 Dry Clean the connector by gently wiping the ferrule and end-face surfaces using a
cleaner cassette or a dry lint-free cloth.

Re-inspect the connector.

Alcatel 7340 FTTU 4-7


ONT Troubleshooting Guide
DLP-102 3FE 50796 AAAA
Clean the Fiber Optic Cable Connectors Edition 1, January 2006

3 If the connector fails the inspection, wet clean the connector by gently wiping the ferrule
and end-face surfaces using a cleaner cassette that has a drop of optical-grade isopropyl
alcohol applied to it. Or, use a lint-free cloth that has a drop of optical-grade isopropyl
alcohol applied to it.

Note: You may need to open the cleaner cassette window by hand to apply the
alcohol to the cassette.

Remove any alcohol residue by gently wiping the ferrule and end-face surfaces with a dry
section of cleaner cassette, or a lint-free cloth.

Re-inspect the connector.

4 If necessary, repeat Step 2 and Step 3 several times or until the connector passes the
inspection.
5 If, after several attempts at cleaning, the connector continues to fail inspection, use the
canned, compressed air to remove any dust or debris.

Note: Do not allow the extension tube of the can to touch the fiber.

Reinspect the connector.

6 If the connector fails the inspection, repeat Step 2 and Step 3 again.

Re-inspect the connector.

Note: Typically you should not use a cable that does not pass inspection.
However, only a live test informs you, if a connector cannot be used.

7 Return to DLP-100, Inspect Fiber Optic Devices.


8 STOP. This procedure is complete.

4-8 Alcatel 7340 FTTU


ONT Troubleshooting Guide
3FE 50796 AAAA Training (TNG)
Edition 1, January 2006

Training (TNG)

This section contains supplementary information to perform a given


task.

Alcatel 7340 FTTU 5-1


ONT Troubleshooting Guide
3FE 50796 AAAA
Edition 1, January 2006

5-2 Alcatel 7340 FTTU


ONT Troubleshooting Guide
3FE 50796 AAAA TNG-100
Edition 1, January 2006 Visual Indicators

TNG-100 Visual Indicators

1. General

This TNG describes status indicators and controls on the 7340 FTTU ONT equipment.
Table A is a list of figures and Table B is a list of tables that describe the ONT indicators
and controls.

Table A. Figure List

Figures Go to:

HONT-A Visual Indicators Figure 1


HONT-B Visual Indicators Figure 2
HONT-C visual indicators Figure 3
HONT-D visual indicators Figure 4
MONT-A LED visual indicators Figure 5
PVSU LED visual indicators Figure 6
BONT visual indicators Figure 7
APC 150 W 48 V UPS for MONT visual indicators Figure 8

Table B. Table List

Tables Go to:

HONT-A Visual Indicators Table C


HONT-B Visual Indicators Table D
HONT-C visual indicators Table E
HONT-C RJ-45 visual indicators Table F
HONT-D visual indicators Table G
HONT-D Ethernet visual indicators Table H
MONT-A LED descriptions Table I
MONT-A SWRD Interface visual indicators Table J
PVSU LED descriptions Table K
BONT system visual indicators Table L
BONT Ethernet interface visual indicators Table M
BONT Daughter card Slot #1 visual indicators Table N

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TNG-100 3FE 50796 AAAA
General Edition 1, January 2006

Table B. Table List (Continued)

Tables Go to:

BONT DS1 interface visual indicators Table O


APC UPS visual indicators Table P
FlexPoint UPS visual indicators (ANSI-specific) Table Q
APC 150 W 48 V UPS for MONT LED descriptions Table R

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3FE 50796 AAAA TNG-100
Edition 1, January 2006 Indicators

2. Indicators

Figure 1. HONT-A Visual Indicators


Status
LEDs

FGU001

Table C. HONT-A Visual Indicators

Indicator Color Function

ONT Off Not powered


Green Powered
Green, flashing Booting
Red HONT equipment failure
PON Off Not powered
Green In service (PON ranged, communicating)
Green, flashing Ranging, establishing communication
Red Loss of physical layer, or startup failure
Red, flashing Signal degradation
LNK Off No Ethernet link
Green Ethernet link active

Alcatel 7340 FTTU 5-5


ONT Troubleshooting Guide
TNG-100 3FE 50796 AAAA
Indicators Edition 1, January 2006

Figure 2. HONT-B Visual Indicators


Status LEDs

EQPT
LINK 1
PON
LINK 2
VIDEO
T R
1

E
P 3
C
RED BLK

FGU161

Table D. HONT-B Visual Indicators

Indicator Color Function

EQPT Off Not powered


Green Powered, good battery
Green, flashing Booting
Amber Battery alarm
Red HONT equipment failure (overrides battery)
PON Off Not powered
Green In service (PON ranged, communicating)
Green flashing Ranging, establishing communication
Red Loss of physical layer, or startup failure
Red flashing Signal degradation
VIDEO Off Video overlay level acceptable or video not provisioned
Red Video overlay level below acceptable level
LNK 1 Off No Ethernet link
LNK 2 Green Ethernet link active

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3FE 50796 AAAA TNG-100
Edition 1, January 2006 Indicators

Figure 3. HONT-C visual indicators

RJ-45 status LEDs

HONT-C status LEDs

Table E. HONT-C visual indicators

Indicator Color Function

PWR Off Not powered


Green Power is available
BTRY Off Battery alarm set or battery not provisioned
Green Battery good/charged and no battery alarms
FAIL Off Equipment 100% operational and ranged
Red Equipment failure or not ranged, synchronized
VID Off Video overlay level above acceptable level or not
Red provisioned
Video overlay level below acceptable level
DATA Off No Link or data not provisioned
Green Indicates Ethernet link active (aggregate)
NTWK Off 1490 nm data path is unavailable
Green 1490 nm data path is available
MGMT Off No communication between OLT/ONT
Green Management channel established between OLT/ONT
POTS Off All customer phones on-hook
Green Any customer phone off-hook

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ONT Troubleshooting Guide
TNG-100 3FE 50796 AAAA
Indicators Edition 1, January 2006

Table F. HONT-C RJ-45 visual indicators

Indicator Color Function

LINK Off No Link or link not provisioned


Green Indicates Ethernet link active (aggregate)
MODE Off 10 Mb/s operation
Yellow 100 Mb/s operation

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3FE 50796 AAAA TNG-100
Edition 1, January 2006 Indicators

Figure 4. HONT-D visual indicators

Ethernet mode LED status


status indicators

Network LED
status indicator

Ethernet link LED


status indicators

Video LED
status indicator

Management LED
status indicator

FGU239

Alcatel 7340 FTTU 5-9


ONT Troubleshooting Guide
TNG-100 3FE 50796 AAAA
Indicators Edition 1, January 2006

Table G. HONT-D visual indicators

Indicator Color Function

Management Off No power or no communication between OLT/ONT


Green ONT is ranged and communicating with OLT
Red ONT alarm state or no PON light detected
Red, flashing PON light detected and ranging process started to
establish communication with OLT.
Video Off Video overlay level above acceptable level or not
provisioned

Red Video overlay level below acceptable level and


provisioned
Network Off 1490 nm data path is unavailable/non-operational
Green 1490 nm data path is available/operational

Table H. HONT-D Ethernet visual indicators

Indicator Color Function

Link Off Link not active


Green Indicates Ethernet link active (aggregate)
Mode Off 10 Mb/s operation
Green 100 Mb/s operation

5-10 Alcatel 7340 FTTU


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3FE 50796 AAAA TNG-100
Edition 1, January 2006 Indicators

Figure 5. MONT-A LED visual indicators

Connections
for downstream
video amplifier

LED indicators
RF video
output

EPC jumper
is installed if
SWRD option
is present

Power and alarm cable


(3EM 17699 xx)

Alcatel 7340 FTTU 5-11


ONT Troubleshooting Guide
TNG-100 3FE 50796 AAAA
Indicators Edition 1, January 2006

Table I. MONT-A LED descriptions

Indicator Color Function

POWER Off Not powered


Green Power is available
BATTERY Off Battery alarm or battery not provisioned
Green Battery good and charged
FAIL Off Equipment 100% operational and ranged
Red Equipment failed or not ranged
VIDEO Off Video overlay level above acceptable level or not
Red provisioned
Video overlay level below acceptable level
DATA Off No link or data not provisioned
Green Link active (aggregate)
NETWORK Off 1490 nm data path is unavailable/non-operational
Green 1490 nm data path is available/operational
MGMT INTF Off No communication between OLT/ONT
Green Full communication, ranging, synchronization between
OLT/ONT
POTS Off All customer phones are on-hook
Green Any customer phone is off the hook

Table J. MONT-A SWRD Interface visual indicators

Indicator Color Function

LINK Off Link DOWN/inactive


Green Ethernet link is UP/active (data in either direction)
ACT Off No activity on Ethernet link between the SWRD and the
ONT
Activity on Ethernet link between the SWRD and the
Green
ONT

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3FE 50796 AAAA TNG-100
Edition 1, January 2006 Indicators

Figure 6. PVSU LED visual indicators


PVSU status LEDs

Table K. PVSU LED descriptions

Indicator Color Function

DAT_EQMT Off Not alarmed


Red Hardware failure
POTS Off No lines off-hook
Yellow At least one line off-hook
DAT4 Off No data activity
Green Indicates data link is active on VDSL line 4
DAT3 Off No data activity
Green Indicates data link is active on VDSL line 3
DAT2 Off No data activity
Green Indicates data link is active on VDSL line 2
DAT1 Off No data activity
Green Indicates data link is active on VDSL line 1

Alcatel 7340 FTTU 5-13


ONT Troubleshooting Guide
TNG-100 3FE 50796 AAAA
Indicators Edition 1, January 2006

Figure 7. BONT visual indicators

B -O N T S y s te m E th e rn e t
V is u a l In d ic a t o r s V is u a l In d ic a t o r s

E Q U IP PON V ID E O AA--LFD/Coll
in k /A c t BB- Link/Act
- F D /C o ll

W A R N IN G !
D a u g h te r C a rd D O N O T R E M O V E T H IS L A B E L D S - 1 In t e r f a c e
S lo t # 1 V i s u a l In d ic a t o r s
V is u a l In d ic a t o r s E Q U IP P O N V ID E O

A B A - L in k
D2 - G ood PORT 1 PORT 2 PORT 3 PORT 4
D2

D 1 - F a il
STAT

D1 A B A B A B A B
D4

STAT

D3 A B A B A B A B

R T
CHNL 1 CHNL 5
T R

R T
CHNL 2 CHNL 6
T R

R T
CHNL 3 CHNL 7
T R

T
CHNL 4 CHNL 8
R

C D

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3FE 50796 AAAA TNG-100
Edition 1, January 2006 Indicators

Table L. BONT system visual indicators

Indicator Color Function

EQUIP Off Not powered


Green No failures, Battery good
Red Equipment Failure (overrides Battery Alarm)
PON Off Not powered
Green PON ranged and in service
Amber Ranging
Red Loss of physical layer or startup failure
VIDEO Off Video overlay level above acceptable level or not
provisioned
Red Video overlay level below acceptable level

Table M. BONT Ethernet interface visual indicators

Indicator Color Function

A - FD/Coll Off Half duplex


Green Full duplex
Green, flashing Collision
B - Link/Act Off Link down
Green Link up
Green, flashing Transmit/Receive activity

Table N. BONT Daughter card Slot #1 visual indicators

Indicator Color Function

D2 - Good Off If both D1 and D2 LEDs are off, no card is detected


Green Card operational
D1 - Fail Off If both D1 and D2 LEDs are off, no card is detected
Red Card equipment failure

Alcatel 7340 FTTU 5-15


ONT Troubleshooting Guide
TNG-100 3FE 50796 AAAA
Indicators Edition 1, January 2006

Table O. BONT DS1 interface visual indicators

Indicator Color Function

A - Link Off Link not in service


(Port 1- 4) Green Link operational
Amber RX Link or Facility Problem
Red Equipment Alarm

Table P. APC UPS visual indicators

Name Indicator Color Interpretation

AC Present Green Lights when the BBU power fuse is operating on


AC Power

DC Output On Green Lights when 12 V output is present

Battery Bad Red Lights when battery needs replacement

Table Q. FlexPoint UPS visual indicators (ANSI-specific)

Indicator Color Function

Normal Steady Green Output OK


Standby Operation Blinking Green Powering HONT on UPS battery power
Replace Battery Steady Red Battery needs to be replaced
Low Battery Blinking Red Battery is low or missing
Faulted Battery Blinking Red and Unit is faulted or the battery is drained
Green

Figure 8. APC 150 W 48 V UPS for MONT visual indicators

5-16 Alcatel 7340 FTTU


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3FE 50796 AAAA TNG-100
Edition 1, January 2006 Indicators

Table R. APC 150 W 48 V UPS for MONT LED descriptions

Name Indicator Color Interpretation

AC Present Green Operating on ac power.


Green High-charge mode
Flashing
Yellow Operating on battery
DC Output On Green DC output present

Battery Bad Red Battery missing or needs replacement

Alcatel 7340 FTTU 5-17


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Indicators Edition 1, January 2006

5-18 Alcatel 7340 FTTU


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3FE 50796 AAAA Glossary and Abbreviations
Edition 1, January 2006

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Glossary and Abbreviations

production.
Production Note: Do not change this glossary. Pass all changes through
This glossary is a comprehensive list of terms and abbreviations associated with the 7340 FTTU.
Production Note: Do not change this glossary. Pass all changes through production.

1000BaseT 1000-megabits-per-second LAN


The IEEE standard for 1000 Mb/s, or one gigabit per second (Gbps),
twisted-pair Ethernet wiring.

10/100BaseT 10- to 100-megabits-per-second LAN


The IEEE standard for 10/100 Mb/s twisted-pair Ethernet wiring.

A
AACU ADSL Alarm Control Unit
An FTTU component that collects rack alarms, controls Top Rack Unit alarm
displays, and provides an alarm interface to the CO alarm system.

AAI Access-to-Access Interface


The interface the LT uses to subtend to the PON.

AAL ATM Adaptation Layer


The protocol used by ATM to segment and reassemble data for insertion into an
ATM cell; also performs error checking and correction.

AAL1 ATM Adaptation Layer Type 1


Type 1 class of AAL service, functions support a constant bit rate,
time-dependent traffic such as voice and video.

AAL2 ATM Adaptation Layer Type 2


Type 2 class of AAL service that is characterized by voice and video transfer.

AAL5 ATM Adaptation Layer Type 5


Type 5 class of AAL service that is characterized by high-speed data transfer.

ACR Adaptive Clock Recovery


A clocking technique used for CES that does not require a network-wide
synchronization signal to regenerate the input clock at the output.

Actor The local Ethernet switch configured for LACP

7340 FTTU 6-1


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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

ACU Alarm Control Unit


A plug-in unit that collects rack alarms, controls Top Rack Unit alarm displays,
and provides an alarm interface to the CO alarm system.

ADPCM Adaptive Differential Pulse Code Modulation


Production Note: Do not change this glossary. Pass all changes through

A speech coding method that uses less bits than the traditional PCM.

ADSL Asymmetric Digital Subscriber Line


A technology that enables high-speed asymmetric data transmission between
two modems, one at the Central Office and one at subscriber premises, over a
single twisted-pair copper telephone wire.

AEXTC APON Line/Network External Termination Version C

AFAN ADSL Fan


An ADSL component that cools the rack.

AFOP Alliance Fiber Optic Products, Inc.


A manufacturer of passive optical components and subsystems.

AID Access Identifier

AIS Alarm Indication Signal

ALTR ADSL Line Termination Rack


An ADSL unit that provides an ATRU unit and mounting locations for up to two
OLTS units and one baffle.

ALTS ADSL Line Termination Shelf


An ADSL shelf (also called Optical Line Terminal Shelf) that provides mounting
locations and slide-in rails for unit insertion into backplane-mounted connectors.
production.

AM-VSB Amplitude Modulated Vestigal Sideband

ANI Access-to-Network Interface


The link between an FTTU and the ATM backbone.

ANM Access Network Modules


A message sent in the backward direction indicating that a call has been
answered (see General Bandwidth’s G6 documentation for more information).

ANS Alcatel Network Systems

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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

ANSI American National Standards Institute


A nonprofit, nongovernmental body supported by over 1000 trade
organizations, professional societies, and companies; ANSI was established for
the creation of voluntary industry standards.

production.
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APON ATM Passive Optical Network System
A passive optical network running ATM.

APS Automatic Protection Switching


A utility that detects circuit failures and automatically switches to redundant,
standby equipment.

ARP Address Resolution Protocol


A member of the TCP/IP protocol suite that determines a destination host’s
hardware address from its IP address.

ASAM Advanced Services Access Manager


An Alcatel DSLAM that delivers ATM-based services, provides an OC3c
interface to the network side, and ATM multiplexing and LT interfaces to the
customer side. The ASAM also provides an OC3c interface to remote
multiplexing equipment.

ASCII American Standard Code for Information Interchange


A coding method used to convert letters, numbers, punctuation and control
codes into digital form.

ASIC Application-Specific Integrated Circuit


A proprietary integrated circuit created to do a specific job.

ATM Asynchronous Transfer Mode


A multiplexed information transfer method in which the information is organized
into fixed length cells of 53 bytes and transmitted according to each user’s
need.

ATM-PMD ATM-Physical Media Dependent


One of the two sub-layers of the Physical Layer of the ATM protocol stack used
to specify the medium, physical connector, and optical or electrical
characteristics of the signal.

ATM-TC ATM-Transmission Convergence


One of the two sub-layers of the Physical Layer of the ATM protocol stack used
to construct payloads and generate the required protocol information for the
PMD sublayer.

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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

ATMF ATM Forum


A standards group whose objective is to promote the rapid standardization and
deployment of ATM technology.

ATMIM ATM Interface Module


Production Note: Do not change this glossary. Pass all changes through

attenuation Electrical interference that reduces signal levels as it travel down a line.

AU Automatically Out-of-Service
Means the unit failed and has been taken out of service automatically.

AUMA Automatically and Manually Out-of-Service


Means the unit failed and the user has manually (administratively) taken it out of
service.

B
BAC Buffer Acceptance Control

BER Bit Error Ratio


A measure of transmission quality expressed as the percentage of received bits
in error compared to the total number of bits received.

BRI Basic Rate Interface


One type of interface for the ISDN product. BRI consists of two 64 kbit/s
B-channels and one 16 kbit/s D-channel for a total of 144 kbit/s.

BIDI Bidirectional

BIP Bit Interval Parity


production.

BITS Building Integrated Timing Supply


A single building master timing supply. BITS generally supplies DS1 and DS0
level timing throughout an office.

BMLD Burst Mode Laser Driver

BMRX Burst Mode Receiver

BONT Business Optical Network Terminal


Business Optical Network Terminal for a commercial subscriber. See ONT.

BPON Broadband Passive Optical Network

BRAS Broadband Remote Access Server

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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

broadband Bandwidth characterized at transmission rates of 1.5 Mbs and up.

BVB Broadband Video Bus

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C
CAC Connection Admission Control
A set of actions taken by the network at the call setup phase in a switched
connection to decide if the request for an ATM connection can be accepted
based on the total available bandwidth.

CACO Call Control

CATV Cable Television


A broadband transmission facility using a 75 ohm coaxial cable that
simultaneously carries many frequency-divided TV channels.

CBR Constant Bit Rate


An ATM service category that supports a guaranteed rate.

CD-ROM Compact Disk—Read Only Memory

CDR Clock Data Recovery

CDVT Cell Delay Variation Tolerance


Cell Delay Variation Tolerance occurs when cells from two or more ATM
connections are multiplexed. Cells of a given ATM connection may be delayed,
while cells from another ATM connection, physical layer overhead, or OAM cells
are inserted at the output of the multiplexer.

CEMT Cable Entry Management Tray

CES Circuit Emulation Service


Enables users to multiplex or to concentrate multiple circuit emulation streams
for voice and video with packet data on a single high-speed ATM link without a
separate ATM access multiplexer.

CEV Controlled Environmental Vault


A temperature- and humidity-controlled underground vault that houses an 7340
FTTU system. A CEV is typically in a remote location.

CID Channel Identifier or Consecutive Identical Digit

CLEI Common Language Equipment Identifier

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CLI Command Line Interface


A WAM interface that uses TL1 commands to communicate to any NE in the
FTTU network.

CLIP Calling Line ID Presentation


Production Note: Do not change this glossary. Pass all changes through

CLIR Calling Line ID Restriction

CO Central Office
A telephone switching center that connects subscribers within a telephone
network.

CODEC Coder Decoder

COI Crossover Interface

COLP Connected Line Identification Presentation

COLR Connected Line Identification Restriction

CONOM Common NT-OBC Module

CONPLD Common NT-OBC Logic

CORBA Common Object Request Broker Architecture


The standard that defines the management of messaging traffic between
application software and computer platforms.

CPE Customer Premises Equipment


Customer-owned telecommunications equipment at customer premises used to
terminate or process information from the public network.
production.

CPU Central Processing Unit


The part of a computer that performs the logic computational and decision
making functions.

CSA Carrier Serving Area


A type of trunk-loop architecture that typically includes a T1 carrier, a cluster of
subscribers, and a serving area.

CSMA/CD Carrier Sense Multiple Access with Collision Detection


A data communications mode in a shared medium in which access contention
problems are solved by denying access to one of the contenders.

CT Craft Terminal
A workstation that has EMS software installed on it.

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CTAG Correlation Tag

CV Coding Violation

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D
Data bridging An MONT service that bridges data frames from the host to the network through
the ATM using AAL5 cells mapped into the virtual channel (VC).

DBA Dynamic Bandwidth Allocation


The capacity of subdividing large high-capacity network transmission resources
among multiple applications almost instantaneously and providing each
application only the share of bandwidth each application requires.

DCE Data Circuit Terminating Equipment


An interface standard between computers and printers.

DCP Data Communications Process


The part of the network interface within ALMA Expert that implements the
protocols and interfaces for various parts of the network.

DCS Digital Clock Supply


Name of the BITS clock source in Japan.

DDI Direct Dial-In

DHCP Dynamic Host Configuration Protocol


DHCP is a client/server service that is an extension of the BOOTP protocol.
DHCP simplifies the configuration of a client workstation since no IP addresses,
subnet masks, default gateways, domain names, or DNSs must be
programmed. With DHCP, this information is dynamically leased from the DHCP
server for a predefined amount of time. Because the information is stored on a
server, it centralizes IP address management, reduces the number of IP
addresses to be used, and simplifies maintenance. RFC 2131 defines DHCP.

DLC • Data Link Connection


A DLC is a frame relay connection.
• Digital Loop Carrier

DLP Detailed Level Procedure

downstream Transmission from the network to the customer location. On the NT side,
receive (Rx) indicates the downstream direction of the transmission from the
ATM network. On the LT side, transmit (Tx) indicates the downstream direction
of the transmission from the OLT.

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DPEs Drum Plate Enlargers

DSCP Differentiated Services Code Point


A six-bit value encoded in the type of service field of an IP packet header. It
identifies the CoS that the packet should receive.
Production Note: Do not change this glossary. Pass all changes through

DSL Digital Subscriber Line


A DSL is a single twisted-pair that supports full-duplex transmission at a bit rate
of 160 kb/s (144 kb/s for 2B+D data, 12 kb/s for framing and error correction,
and 4 kb/s for the embedded operations channel).

DSP Digital Service Provider

DTE Data Terminal Equipment


A definition of hardware specifications provided for data communications.

E
EAST/WEST Used to identify high-speed ports on an ADM. This term is used interchangeably
with Line Group.

EC Echo Cancellation
A technique to stop a received signal from being transmitted back to its origin by
constructing a signal closely approximating the echo component and
subtracting this from the locally transmitted signal.

EDFA Erbium-Doped Fiber Amplifier


A form of fiber optical amplification in which the transmittal light signal passes
through a section of erbium-doped fiber and is amplified by means of a laser
pump diode. EDFA is used in transmitter booster amplifiers, in-line repeating
production.

amplifiers, and receiver preamplifiers.

EIA Electronic Industries Association


Group that specifies electrical transmission standards. The EIA and TIA have
developed numerous well-known communications standards, including
EIA/TIA-232 and EIA/TIA-449.

EMC ElectroMagnetic Compatibility


EMC designates the ability of commodities to function normally in the
electromagnetic environment (this ability is termed Electromagnetic
Susceptibility [EMS]), and the ability not to generate unbearable
electromagnetic interference to other devices and equipment in the same
environment (this ability is termed Electromagnetic Interference [EMI]. These
two abilities are collectively named EMC

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EML Element Management Layer

EMS Element Management System


A term used to describe the workstation that manages one or more NEs in a

production.
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network.

EPC Ethernet Power Connection

EPS Equipment Protection Switching


A utility that detects physical equipment failures and automatically switches to
redundant, standby equipment.

ES Error Second

ESD Electrostatic Discharge

ESI End System Identifier


A component within an ATM End System Address that provides the name of the
end system.

Ethernet A coaxial cable LAN architecture.

ETR Extended Temperature Range


Temperature range from −40°F to 120°F (−40°C to 49°C) plus full solar loading.

ETSI European Telecommunications Standards Institute


The European counterpart to ANSI. Establish to produce telecommunication
standards integration in the European community for users, manufacturers,
suppliers, and Post Telephone and Telegraph administration.

ExM External Manager


Operator-terminal connection made to the FTTU through in-band management
channels using IP over ATM instead of through WAM.

F
FDM Frequency Division Multiplexing
A technique in which multiple signals are carried over a common transmission
medium by assigning each of the signals to a separate channel in frequency.

FEC Forward Error Correction

FG Feature Group

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FIB Forwarding Information Base


The FIB is an internal table containing only the IP routes actually used by a
router to forward IP traffic.

FIFO First-In First-Out


Production Note: Do not change this glossary. Pass all changes through

FITL Fiber in the Loop

FPGA Field Programmable Gate Array

FSST Fiber Slack Storage Tray


A tray used in the Video Coupler shelf for excess PON fiber storage.

FTP File Transfer Protocol

FTTU Fiber To The User


A high-speed fiber-optic cable technology for delivery of broadband services to
home or office over an ATM Passive Optical Network.

G
GANT Generic ATM NT

GARP Generic Attribute Registration Protocol


A generic framework that enables devices in a bridged LAN to register and
de-register attribute values, such as VLAN Identifiers, with each other. See also
GVRP and VLAN.

GELT Gigabit Ethernet Line Termination Board


production.

Gbps GigaBit Per Second

GCR Guaranteed Cell Rate

GFR Guaranteed Frame Rate

GigE Gigabit Ethernet


This protocol expands the traditional Ethernet protocol to one gigabit per
second (Gbps).

GUI Graphical User Interface


A user screen that includes menus, tables, or icons to query or change data;
usually distinguished from the command interface.

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GVRP GARP VLAN Registration Protocol


GVRP is an application defined in the IEEE 802.1P standard that allows for the
control of 802.1Q VLANs. GVRP defines a GARP application that provides
802.1Q-compliant VLAN pruning, and dynamic VLAN creation on 802.1Q trunk

production.
Production Note: Do not change this glossary. Pass all changes through
ports.See also GARP.

H
HEC Header Error Control
A code located in the header of an ATM cell, used for error checking.

HLPC-C Low Pass Filter CO, Version C

HONT Home Optical Network Terminal


Home Optical Network Terminal for a single-family home. See ONT.

HONT-B Second Generation Optical Network Terminal


A cost-reduced version of the HONT-A. The HONT-B provides the same
features as the HONT-A including voice, video, and data services to a single
family user.

HONT-C Third Generation Optical Network Terminal


An improved version of the HONT-B. The HONT-C provides the same features
as the HONT-B including voice, video, and data services to a single family user.

HONT-D Third Generation Optical Network Terminal


An internal version of the HONT-C. The HONT-D provides the same features as
the HONT-C including voice, video, and data services to a single family user.

HPF High Pass Filter

HTML HyperText Markup Language


A document format that enables any document to be interpreted by any
computer.

HTRU High-Density Top Rack Unit


An FTTU component that provides redundant power distribution, as well as fuse
and alarm functions, for an equipment rack housing OLTS units.

HTTP HyperText Transfer Protocol

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I
IEEE Institute of Electrical and Electronics Engineers
Professional organization whose activities include the development of
Production Note: Do not change this glossary. Pass all changes through

communications and network standards.

IETF Internet Engineering Task Force


The IETF is an international community of network designers, operators,
vendors, and researchers concerned with the evolution of Internet architecture
and the smooth operation of the Internet.

IGMP Internet Group Management Protocol


IGMP is a protocol used between hosts and multicast routers on a single
physical network to establish hosts’ membership in particular multicast groups.
Version 2 of IGMP is described in RFC 2236.

IGS IGMP system on the SHub

IMA Inverse Multiplexing over ATM

IP Internet Protocol
Connectionless packet-switching protocol that works together with TCP.

IPCP IP Control Protocol


IPCP configures, enables, and disables the IP protocol modules on both ends
of a point-to-point link. The ICP is tied to PPP, and activated when PPP reaches
the network layer to protocol phase. If IPCP packets are received prior to this
phase, they should be discarded.

IPTV IP Video Television


production.

The delivery of video services over an end-to-end IP infrastructure. Also known


as IPTV and can include various classes of video services including video on
demand, broadcast TV, video conferencing, and mobile video.

IPX Internet Protocol Exchange


Quality of Service Interface bus
An ATM interface bus within the 7340 FTTU system.

IS In Service

ISDN Integrated Services Digital Network


An internationally accepted standard for voice, data, and signaling. There are
two basic types of ISDN service: Basic rate interface (BRI) and Primary Rate
Interface (PRI).

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ISI Internal Server Interface.

ISP Internet Service Provider


A regional, network-providing Internet service.

production.
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ITU International Telecommunication Union
A standards organization that develops international telecommunications
recommendations.

ITU-T The Telecommunications Standardization Sector of the International


Telecommunication Union.

IXL Index List

K
kb/s 1000 bits per second

L
LACP Link Aggregation Control Protocol
Defined by IEEE 802.3ad.

LAN Local Area Network


A type of network that sends and receives communications over a small area,
such as within an office or group of buildings.

LANX LAN Extension Switch

LANE LAN Emulation

LD Laser Diode

LCP Link Control Protocol


LCP establishes, configures, and tests data-link connections for use by PPP.

LED Light Emitting Diode


A semiconductor diode that emits light when a current is passed through it.

LGX LightGuide Cross-connect

LIM Line Interface Module

LLC Logical Link Control


The common data link protocol in Layer 2 of the OSI model that multiplexes one
or more data links to and from separate service access points.

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LLC/SNAP Logical Link Control/Subnetwork Attachment Point

LLID Loopback Location IDentifier


During a fault investigation by a network operator, the point to which loopback
cells return from a central location in the network.
Production Note: Do not change this glossary. Pass all changes through

LOP Loss of Pointer

LOS Loss Of Signal


A condition at the receiver or a maintenance signal, transmitted in the physical
overhead, indicating the receiving equipment has lost the received signal.

LPF Low Pass Filter


LPF is a single transmission band extending from zero frequency up to a
specified cutoff frequency, not infinite.

LPFR Low Pass Filter Remote

LSA Link State Advertisement


Message of the OSPF routing protocol that informs about topology changes of
the network.

LSDB Link State Database


Database related with the OSPF routing protocol that contains the information
for computing the network map.

LT Line Termination
One of two fiber circuits on an LT unit that provides a link to 32 ONT lines.
Also used to describe the unit residing in the LT that provides 2 LTs.
production.

LU Living Unit
A single residence within a multi-dwelling unit (MDU).

M
MAC Medium Access Control
The IEEE sub-layer in a local area network that controls access to the shared
medium by local area network attached devices.

MAIP Maintenance Access Interface Port

MAU Media Attachment Unit


Ethernet connector.

MBS Maximum Burst Size

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MCR Minimum Cell Rate


An available bit-rate service traffic descriptor in cells/sec. The rate at which the
source is always allowed to send.

production.
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MD Monitor Diode

MDF Main Distribution Frame

MDI Medium Dependent Interface


MDI is a type of Ethernet port for use with twisted-pair cabling.

MDU Multi-dwelling Unit


Multiple residential units in a single building, such as an apartment building or
condominium.

MDU ONT Multi-dwelling Unit Optical Network Terminal


MDU Optical Network Terminal (ONT) for multiple-resident apartment buildings
or condominiums; mounted on an interior or exterior wall.

MIB Management Information Base


A database of network performance information that is stored on a network
agent for access by a network management station.

MMF Multimode Fiber


An optical fiber with a core diameter from 50 to 100 microns. Most commonly
used in short distance LANs. The larger core diameter allows broader light
source such as LEDs. Modal dispersion is a problem over longer distances.

MONT Multi-dwelling Unit Optical Network Terminal


MDU Optical Network Terminal (ONT) for multiple-resident apartment buildings
or condominiums; mounted on an interior or exterior wall.

MPEG Moving Pictures Experts Group


A series of hardware and software standards designed to reduce the storage
requirements of digital video, a compression scheme for full motion video.

MPOA Multiprotocol over ATM

MSN Multiple Subscriber Numbers

MTAU Metallic Test Access Unit

N
NDIS Network Driver Interface Specification

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NE Network Element
Hardware or combined hardware-software that is designed to perform within a
telecommunications system.

NEBS Network Equipment Building Standards


Production Note: Do not change this glossary. Pass all changes through

Performance, quality, environmental, and safety standards set by Bellcore for


telecommunications equipment.

NIC Network Interface board

NID Network Interface Device

NNI Network-to-Node Interface

NOC Network Operations Center


A group responsible for the day-to-day support of a network.

NR Normal

nrt Non-Real Time

NRZ Non-Return to Zero


A code form having two states termed zero and one, and no neutral or rest
condition.

NRZI Non-Return to Zero Inverted


The inverted form of NRZ.

NSAP Network Service Access Point

NSP Network Service Provider


production.

NT Network Termination
A unit residing in FTTU that provides a link to the ATM broadband network.

NTA slot Network Termination slot A


The slot on the shelf for an NT unit. There are two slots for NT units, marked as
A and B.

NTB slot Network Termination slot B


The slot on the shelf for an NT unit. There are two slots for NT units, marked as
A and B.

NTP Non-Trouble Procedure

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NTSC National Television Standards Committee


The committee of the Electronic Industries Association that prepared the
specification standards approved by the Federal Communications
Commissions for commercial analog color television broadcasting.

production.
Production Note: Do not change this glossary. Pass all changes through
O
OAM Operation, Administration, and Maintenance
Broad categories of functions found in a communications network and/or the
business processes found in network service provider companies.

OATD Optical Access Termination Daughterboard

OBC OnBoard Controller

OBC-FLASH Primary/Secondary Boot-Flash Memory

OBC-SDRAM OBC-related Synchronous Dynamic-Random-Access Memory

OC3c Optical Carrier Level 3 Concatenated


A SONET channel equal to 155.52 Mb/s.

OC12c Optical Carrier Level 12 Concatenated


A SONET channel equal to 622.08 Mb/s.

ODMT Offline Database Migration Tool

ODN Optical Distribution Network

OFDF Optical Fibre Distribution Frame


The interface between optical fiber and the optical transmission equipment.

OLT Optical Line Termination

OLTS Optical Line Terminal Shelf


The FTTU shelf (also called FTTU Line Termination Shelf) that provides
mounting locations and slide-in rails for unit insertion into backplane-mounted
connectors.

OMCI ONT Management Control Interface

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ONT Optical Network Terminal


Customer premises equipment (CPE) that provides voice/video/data services
and terminates an FTTU network at a subscriber location. ONTs provide
services to a single family home, a business location, or a multi-dwelling unit
(MDU), such as an apartment complex or condominium. Services can include
Production Note: Do not change this glossary. Pass all changes through

Voice over ATM (VoATM), VDSL, POTS, high-speed Ethernet, cable TV, or
Video on Demand.

OOS Out of Service

OOS-MA Out of Service—Maintenance

OS Operating System
A stand-alone software system that supports network-related operations
functions.

OSF/Motif A graphical user interface released by the Open Systems Foundation for its
version of UNIX.

OSI Open Systems Interconnection


The only internationally accepted framework of standards for communication
between different systems made by various vendors.

OSP Outside Plant

OSPF Open Shortest Path First


Dynamic routing protocol that responds quickly to network topology changes.
As a successor to RIP, it uses an algorithm that builds and calculates the
shortest path to all known destinations.
production.

OSS Operations Support System

OSWP Overall Software Package

OUI Organizationally Unique Identifier


A global unique 24-bit number contained within the SNAP header used to
identify an organizational entity.

P
PADI PPPoE Active Discovery Initiation

Partner The remote Ethernet switch configured for LACP.

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P-OLT Packet Optical Line Terminal


The fully assembled shelf in the 7340 FTTU system. The P-OLT consists of two
NT boards (for redundancy), one AACU board, and 18 OLT boards.

production.
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PABX Private Automatic Branch EXchange
A private telephone switch for a business or organization in which the number
nine is dialed to access a local line.

PBR Planned Bit Rate

PBX Private Branch EXchange


A Private Telephone switching system, usually located on a customer’s
premises with an attendant console.

PC Personal Computer

PC-NIC PC Network Interface board


A printed circuit board that plugs into an expansion slot of a PC, workstation, or
server to connect it to a LAN; also called ANT.

PCM Pulse Code Modulation


A form or modulation used to sample a voice signal and convert the sample into
a digital code. A digital modulation method that converts a pulse amplitude
modulated signal into a digital signal.

PCR Peak Cell Rate


The Peak Cell Rate in cells/sec; the cell rate that the source may never exceed.

PD Photo Diode

PDF • Power Distribution Frame


• Portable Document Format

PDU Power Distribution Unit

PHY Physical (Medium independent)

PID Protocol Identifier


A part of the SNAP header that identifies the protocol to be encapsulated.

PLCP Physical Layer Convergence Protocol

PLIM Physical Layer Interface Module


The line termination unit within the central office.

PLOAM Physical Layer Operation Administration and Maintenance

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PLT2 PON Line Termination Unit, 2 PONS


An FTTU component that terminates the fiber within a central office. A single
can contain PLT2 boards.

PM Performance Monitoring
Production Note: Do not change this glossary. Pass all changes through

A type of transport measurement that provides the continuous collection of


performance data.

PNNI Private Network-to-Node Interface

PON Passive Optical Network


A fiber-based network that uses passive splitters to deliver signals to multiple
users.

POP Point of Presence

POR Power-on Reset

POTS Plain Old Telephone Service


A term used to describe narrowband, voice-only telephone service.

PPar Performance Parameter

PPoint Performance Point

PPP Point-to-Point Protocol


The protocol that sets up links between devices by, among other functions,
assigning and managing IP addresses and transmitting datagrams over serial
links point-to-point.

PPPoE Point-to-Point Protocol over Ethernet


production.

PPPoE is a specification for connecting multiple computer users on an Ethernet


local area network to a remote site through common customer premises
equipment. PPPoE allows users to share a common xDSL, cable modem, or
wireless connection to the Internet. PPPoE combines the PPP protocol,
commonly used in dialup connections, with the Ethernet protocol, which
supports multiple users in a local area network. The PPP protocol information is
encapsulated within an Ethernet frame.

PPTP Point-to-Point Tunneling Protocol


The protocol that allows PPP to be tunneled through an IP network, thereby
making a connection secure.

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PRI Primary Rate Interface


One type of interface for the ISDN product. The equivalent of a T-1 circuit. The
PRI delivered to the customer premises provides a 23B+D channel running at
1.544 Mbit/s.

production.
Production Note: Do not change this glossary. Pass all changes through
PST Primary State; PON Section Trace

PSTN Public Switched Telephone Network


A telephone network based on normal telephone signaling and ordinary
switched long distance telephone circuits.

PVC Permanent Virtual Circuit


A connection set up by service order instead of on-demand signaling.

PVSU POTS/VDSL Service Unit (PVSU)


PVSUs are customer service interfaces to provide voice and data services to
subscribers in a multi-family dwelling, such as an apartment building or
condominium.

Q
QAM Quadrature Amplitude Modulation
A modulation technique using variations in signal amplitude, which allows
data-encoded symbols to be represented as any of 16 or 32 different states.

QoS Quality Of Service


A measure of the quality of a data communications link provided to a subscriber.

QPSK Quadrature Phase Shift Keying


Phase-shift keying in which four different phase angles are used.
Note: In QPSK, the four angles are usually out of phase by 90°.

R
RA Return Authorization

RADIUS Remote Authentication Dial-In User Service

RAM Remote Access Multiplexer

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RB Residential bridging.
Residential bridging is a type of Virtual Local Area Network (VLAN)
configuration. Permanent Virtual Circuits (PVCs), each belonging to a CPE, can
be members of an RB VLAN. Residential bridging can be used for high-speed
Internet access and applications such as Voice over IP (VoIP). Within the FTTU,
Production Note: Do not change this glossary. Pass all changes through

network connectivity for residential bridging is provided by the GigE interface on


the PLT2?F.

RDI Remote Defect Indication

receive On the ONT side, receive (Rx) is the downstream direction. On the LT side,
receive (Rx) is the upstream direction.

RFC Request for Comments

RFI Radio Frequency Interference


Radio waves that interfere with the operation of electronic devices.

RIP Routing Information Protocol


An interior gateway protocol defined by the IETF (RIPv1—RFC 1058 and
RIPv2—2453) that specifies how routers exchange routing table information.
RIP is a routing protocol based on the distance vector algorithm. With RIP,
routers periodically exchange entire tables.

RJ-45 The RJ-45 is a single-line jack for digital transmission over ordinary phone wire,
either untwisted or twisted. It is the interface for Ethernet standards 10BaseT
and 100BaseT.

ROI Remote Operator Interface


OAM software (usually supplied on tape) for a remote AWS.
production.

RS Reed-Solomon

RSTP Rapid Spanning Tree Protocol


RSTP is specified in IEEE802.1w. It replaces the spanning tree protocol
specified by IEEE 802.1d. RSTP is targeted at switched networks with point-to-
point interconnections, and allows for much quicker reconfiguration time
(approximately 1 s) by allowing a rapid change in port roles.

rt Real Time

RTL Routine Task List

RU Rack Unit
A rack unit is a unit of vertical space in a standard 19-inch equipment rack. One
RU is 1.75 in.

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S
SANT Synchronous ATM Network Termination

production.
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An FTTU unit that provides synchronous access at 155.52 Mb/s or 622 Mb/s to
a SONET transport system.

SCR Sustainable Cell Rate

SDH Synchronous Digital Hierarchy

SEF Severely Errored Frame

SELV Safety Extra Low Voltage


A circuit which has no direct connection to a primary power source, but derives
its power from either a transformer, converter or equivalent isolation device, or
from a battery. It is designed and protected so that under normal and single fault
conditions, its voltages do not exceed a safe value.

SEFS Severely Errored Frame Second

SES Severely Errored Second

SETS Synchronous Equipment Timing Source


Name of the BITS clock source in ETSI markets.

SFH Single Family Housing

SFF Small Form Factor


A physically compact optical transceiver module design governed by an
industry Multi-Source Agreement (MSA) that has been developed for use in
fiber optic systems.

SFP Small Form-factor Pluggable


A specification for a new generation of optical modular transceivers. These
devices are designed to be nominally the same size as the optical small form
factor (SFF) transceivers, but are pluggable so as to allow onsite configuration.
They are hot-swappable.

SFU Single Family Unit

SHLT Single-Pair High Density Line Termination

SHUB Service Hub (7340 FTTU LANX)

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SID System Identifier


A string up to 20 characters in length specifies a unique name for each NE in a
system.

SL Splitterless
Production Note: Do not change this glossary. Pass all changes through

SL-UD Splitterless Ultra-Density

SLIC Subscriber’s Line Interface Circuit


An HONT-B Voice Component that confers operating states and other
functionality.

SM Service Module
A term used in the FTTU reference model to describe a CPE end device, for
example, a PC.

SMF Single Mode Fiber


An optical fiber with a core diameter of less than 10 microns that is used for high
bandwidth transmission over long distances.

SNML SubNetwork Management Layer

SNMP Simple Network Management Protocol


A protocol used by network management to retrieve information about
connection status, configuration, and performance.

SNR Signal-to-Noise Ratio


The ratio of the value of the signal to that of the noise; often expressed in
decibels (dB).

Simple Network Time Protocol


production.

SNTP
A simplified version of NTP. SNTP can be used when the ultimate performance
of the full NTP is not needed or justified.

SOHO Small Office/Home Office


A term used to describe telecommunications services provided to small
business environments.

SONET Synchronous Optical NETwork


A transmission network that uses high-speed optical carriers.

SDH/SONET SONI-A SDH/SONET Interface Module, Version A

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SRTS Synchronous Residual Time Stamp


A clocking technique used for CES that measures input clock frequency against a
network-wide synchronization signal, and sends difference signals, called Residual
Time Stamps, in the AAL1 header.

production.
Production Note: Do not change this glossary. Pass all changes through
STB Set-Top Box
The electronic box connected to a televsion set. This STB receives the
incoming CATV signal and is connected to the television’s coaxial cable.

STM-1 Synchronous Transport Module 1


The Synchronous Digital Hierarchy standard for transmission over an OC-3
optical fiber at 155.52 Mbit/s.

STP Spanning Tree Protocol


STP is a technique based on an IEEE 802.1d standard that detects and
eliminates forwarding loops in a bridged network. When multiple paths exist,
STP selects the most efficient path for the bridge to use. If that path fails, STP
automatically reconfigures the network to activate another path. This protocol is
used mostly by local bridges.

STS-3c Synchronous Transport Signal Level 3 concatenated


The SONET standard for transmission over an OC-3 optical fiber by
multiplexing 3 STS-1 frames at 155.52 Mbit/s.

SU Service Unit

SWRD Single Wire Return Device


The SWRD provides the ONTs with an Ethernet connection for upstream
connectivity. The SWRD unit functions as a data conversion device with two
10/100 Ethernet ports and 2RF ports.

T
TA Test Access

TAC Test Access Control

TAP • Test Access Port


• Trouble Analysis Procedure

TB Terminal Block

TCP Transmission Control Protocol


A protocol for establishing a duplex connection between end systems for the
reliable delivery of data.

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TCP/IP Transmission Control Protocol/Internet Protocol


TCP/IP is a networking protocol that provides communication across
inter-connected networks, between computers with different hardware
architectures, and various operating companies.
Production Note: Do not change this glossary. Pass all changes through

TDM Time Division Multiplex


Time Division Multiplexing is a transmission technique used to transmit several
signals across a single channel or bus by interleaving the signals in successive
time slots. A specific time slot or interval is assigned to each signal source.

TFTP Trivial File Transfer Protocol

TIA Telecommunications Industries Association


The group responsible for setting telecommunications standards in the United
States.

TID Target Identifier


The parameter in a TL1 command that identifies the NE which is the target for
the execution of the command.

TL1 Transaction Language 1


A man-machine language standard for controlling network elements.

TLD Top Level Design

TNE Terminating Network Element

TNG Training Document

TNS Transit Network Selection


production.

TMN Telecommunications Management Network


A network management model defined in ITU-T recommendation M.30 and
related recommendations, intended to form a standard basis for management of
advanced networks.

TPM Telephony Port Module


A board in the G6 shelf that provides high-speed telephony functions within the
gateway (see General Bandwidth’s G6 documentation for more information).

transmit On the ONT side, transmit (Tx) is the upstream direction. On the LT side,
transmit (Tx) is the downstream direction.

TRU Top Rack Unit

TWP Twisted Pair

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U
UAI User-to-Access Interface

production.
Production Note: Do not change this glossary. Pass all changes through
The link between the subscriber and the FTTU.

UAS • Unavailable seconds


A calculation derived by counting the number of seconds that the interface is
unavailable.
• Universal Access Server

UBR Unspecified Bit Rate


ATM service category that does not specify traffic-related service guarantees.

UCON UTOPIA Converter

UDP/IP User Datagram Protocol/Internet Protocol


A transport layer, connectionless mode protocol, providing a datagram mode of
communication for delivery to a remote or local user. UDP is part of the TCP/IP
suite.

UID User Identifier

UNI User-to-Network Interface


The link between ATM end users and an ATM network.

UPC Usage Parameter Control

UPS Uninterruptible Power Supply


An FTTU component that provides emergency backup power for lifeline POTS
at a subscriber’s location.

upstream Transmission from the customer location to the network. On the NT side,
transmit (Tx) indicates the upstream direction of the transmission to the ATM
network. On the LT side, receive (Rx) indicates the upstream direction of the
transmission to the OLT.

URL Universal Resource Locator

USB Universal Serial Bus

UTC Coordinated Universal Time


A time scale that couples Greenwich Mean Time, which is based solely on the
Earth's inconsistent rotation rate, with highly accurate atomic time.

UTOPIA Universal Test and Operations PHY Interface for ATM

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V
V-OLT Video Optical Line Terminal
An EDFA-based optical shelf providing the video feed that is overlaid on the
Production Note: Do not change this glossary. Pass all changes through

passive optical network for FTTU.

VAC Volts Alternating Current

VBR Variable Bit Rate

VC Virtual Channel
A single communications connection identified by an Office Equipment number,
VPI, and VCI.

VCC Virtual Channel Connection

VCI Virtual Channel Identifier


An identifier in an ATM cell that distinguishes the data of one VC from the data
of another.

VCL Virtual Channel Link

VCSL Video Coupler Shelf-LGX


The Video Coupler-LGX shelf accommodates and protects video coupler WDM
cassettes.

VCW2 Video Coupler WDM Cassette, 2 PON


A plug-in unit that is installed into the Video Coupler Shelf-LGX (VCSL) of an
FTTU system. Each VCW2 contains two WDM units, which allows each LT
installed in the P-OLT to connect to a single VCW2.
production.

VDC Volts Direct Current

VDSL Very high bit rate Digital Subscriber Line


Technology that enables very high speed asymmetric data transmission rates
over a single twisted-pair copper telephone wire, but at shorter ranges than
other xDSL types.

VLAN Virtual LAN


A VLAN divides a physical LAN into multiple virtual LANs whose members are
not necessarily based on location. VLAN specifications are contained in IEEE
802.1Q.

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VLSI Very Large Scale Integration


An approach to printed circuit board design that uses the smallest possible
number of individual components, but with each component responsible for a
broad set of functions.

production.
Production Note: Do not change this glossary. Pass all changes through
VoATM Voice over ATM
VoATM uses Asynchronous Transfer Mode (ATM) technology to accommodate
large volumes of voice and data transmissions generated by wide area network
(WAN) configurations, such as corporations and other large enterprises. VoATM
uses ATM high-speed, broadband transmission to simultaneously transmit
voice traffic with data, graphics, and video signals.

VOD Video On Demand


A service that allows many users to request the same videos at the same time.
Requires a high-end video server with hundreds of gigabytes of storage.

VoIP Voice over IP


VoIP transmits voice traffic digitally. VoIP carries voice transmissions in packets
and uses Internet Protocols (IP) instead of using legacy public switched
telephone network (PSTN) circuit-switched technologies and protocols. VoIP
avoids the tolls charged for POTS.

VP Virtual Path
A single communications connection identified by an Office Equipment number
and a VPI.

VPI Virtual Path Identifier


An identifier in an ATM cell that distinguishes data of one VP from data of
another.

VPL Virtual Path Link

VP/VC Virtual Path/Virtual Channel

VToA Voice to ATM

W
WAM Web-based Access Manager
The 5528 Web-based Access Manager is a web server-based network
manager software. The 5520 WAM allows registered users to connect to the NE
through the Internet or craft port, providing a uniform and simplified method of
monitoring, provisioning, and configuring NEs.

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WAN Wide Area Network


A type of network that sends and receives communications over a national
area.

WDM Wavelength Division Multiplexing


Production Note: Do not change this glossary. Pass all changes through

A means of increasing the data-carrying capacity of an optical fiber by


simultaneously operating at more than one wavelength.
production.

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