Indion Indro 401

THE POWER
BEHIND WATER (INDIA) LTD.
INDION ®
OPERATION MANUAL
INDION INDRO 401
STANDARD STSTEMS DIVISION

Plot No. L-48 & L-49, Verna Electronic City,
Phase II, Verna – Salcete, Goa – 403 722.
Telephone : 0832-2783159 / 60
Fax : 0832 – 2783158
Email : goa.cro@ionexchange.co.in
RO. 3.1.0.
THE POWER
INDION ®
INDRO
Model INDRO 401
Contract No. ……………………. Date …………………………
Customer’s Name…………………………………………………
Dealer………………………………………………………………
STANDARD STSTEMS DIVISION

Plot No. L-48 & L-49, Verna Electronic City,
Phase II, Verna – Salcete, Goa – 403 722.
Telephone : 0832-2783159 / 60
Fax : 0832 – 2783158
Email : goa.cro@ionexchange.co.in
R.O. 3.1.0.
Customer Feedback Form
(10%) (100%)
1 2 3 4 5 6 7 8 9 10
1 Product Quality
1.1 How do you rate our product quality
product performance?
Please give instances where product
performance was not up to the mark with
complete details and actions taken.
1.2 How do you rate our products w.r.t.
aesthetics in comparison with the
competition
Please give details where competitor

product is better than ours.
1.3 How do you rate our product range in

comparison with competition.
Please suggest any product we may
consider to be included in our product
range
2 Packing
2.1 How you rate packing of our product
Please give instances where packing was

not satisfactory and your suggestions for
improvement.
2.2 How do you rate product label of our

packing
Please give suggestions for improvement
3 Timely Despatches
3.1 Do you get despatches on time
Please give instances where despatches

were delayed
(10%) (100%)
1 2 3 4 5 6 7 8 9 10
4 Communication from factory

4.1 Are you happy with the promptness of
communication from factory on your
specific queries
Please give instances when
communication from factory was not
prompt.
4.2 Do you receive despatch details on time
5 Despatch of Documentation
5.1 Are you happy with the quality of
documentation received from factory
such as invoice
Please give instances where
documentation was not upto the mark
5.2 How do you rate ‘User Manuals’ supplied
along with the product
Please give your suggestions for
improvement
6 Customer Complaint
6.1 Do you get prompt response from factory
for the complaints
Please give instances when response

was not so prompt
6.2 Are complaints resolved to your
satisfaction from the factory
Please give instances
7 General
7.1 Please give your suggestion for
improvements
………NOTE: ………
Please fill up the customer feedback form and send it to the following address.
ADDRESS: ION EXCHANGE (INDIA) LTD.,
Phase II, Plot No. L-48 / 49, Verna Electronic City, Verna – Salcete, Goa – 403722.
Telephone: 0832 – 2783159 / 60 Fax : 0832 – 2783158
Email: goa.cro@ionexchange.co.in
CONTENTS
1. INTRODUCTION
2. GLOSSARY OF TERMS
3. PRINCIPLE OF OPERATION
4. ROLE OF PRE-TREATMENT
5. INSTALLATION REQUIREMENT
6. DESCRIPTION
7. INSTALLATION PROCEDURE
8. START-UP PROCEDURE
9. ROUTINE MAINTENANCE
10. Do’s AND Don’ts
11. TROUBLE SHOOTING
12. ANNEXES
a. Grundfos Pump – Details
b. P & I
c. Electrical Control Drawing / Details

THE POWER
WARRANTY CERTIFICATE
OUR CONTRACT NO. / UNIT SL. NO.:
DEALER – NAME / LOCATION:
CUSTOMER – NAME / LOCATION:
PLANT DESCRIPTION
We hereby warrant that the unit/ equipment shall be free from defective
material and faulty workmanship, subject to the following clauses.
1. Our liability in respect of any defect or failure of any equipment supplied

by us or any loss, injury or damage attributable thereto is limited to
making good by way of replacement or rectification, defects which show
up under proper use therein, provided the equipment is operated and
maintained strictly in accordance with our instructions and arise entirely
from proven faulty design, material or workmanship, within a period of
12 months from date of commissioning of equipment or 18 months from
the date of last major supply, whichever is earlier. At the end of this
period all our liabilities will cease. Under this warranty.
a). We shall have the right to make any replacement or repairs that is
required either at site or one of our factories. In case of a
replacement, buyer shall return the replaced part/component to us
within 7 (seven) days.
b). The warranty period for the entire planet including the
replace/repaired part will be limited to the remaining, unexpired
portion of the total warranty period. Electrical components such as
conductivity/pH meters, motors, contractors, PLCs, relays,
solenoid valves, pressure switches & flow meters, rubber
components and instruments such as pressure gauges,
thermometers and rotameters are not covered under this
warranty.
1
THE POWER
:2:
c). Where equipment is ready for dispatch but cannot be dispatched due
to reasons attributable to the buyer, the warranty period will be 18
months from date of readiness for dispatch as notified by us in
writing.
d). No. other party or agency may carry out replacements or repairs
unless authorized by us in writing.
e). If a part/component is to be replaced or repaid under this warranty,

there will be no charge for the replacement. However, the travel and
conveyance as well as boarding & lodging expenses incurred by our
representative deputed for this work will be charged to the buyer at
actuals.
f). This warranty does not cover replacement/repairs required as a

result of normal wear & tear, accidents or damages/defects caused
by misuse/maloperation of the equipment by the buyer.
2. This warranty is void if:-
a) The unit / equipment are put to wrong use / application.
b) The unit / equipment are installed / commissioned by any person

/ agency not authorized by us.
c) The unit is not installed / operated / maintained as per

instructions given in our operation manual and / or those given
by our authorized representative.
d) The operating conditions and influent water quality are other

than those for which the unit / equipment was supplied.
e) The monthly plant operating data for Reverse Osmosis (RO)

plants is not sent in the following month to our
concerned/office/our service company’s nearest office.
f) The agreed / contract price and installation charges, if any, have

not been paid to us / our dealer.
ION EXCHANGE (INDIA) LTD.
2
1.0 INTRODUCTION
Your new INDRO Desalination System uses the latest Reverse Osmosis
Technology to product high quality water suitable for various applications
some of the applications are listed below.
Proper installation, operation and maintenance is essential to have the

maximum benefit from your system and for years of trouble free operation.
Typical Applications
• Drinking Water – Reduces minerals and improves taste.
• Point of use –Residential potable water.
• Laboratory water – Provides consistent quality water supply.
• Pre-treatment to Deionisation system – Reduces chemical

consumption and operating cost.
• Pharmaceuticals – Process & Dialysis
• Electronics – Provides rinse water low in ionic, colloidal and organic

impurities.
• Food & Beverages – Provides water low in sodium and organics for
product formulation.
• Cosmetics – Provides water for product formulation or rinsing application.
• Mineral water- Removes over 90% bacteria, colloidal, particulate matter.
• Boilers – Provides water with reduced scaling potential & many others.
2.0 GLOSSARY OF TERMS
OSMOSIS
Diffusion of a solvent from a dilute solution through a semipermeable

membrane into a more concentrated solution.
REVERSE OSMOSIS (RO):
Reverse of natural osmosis phenomenon, induced by forcing the pure

water through a semipermeable membrane with help of a high pressure
pump.
FEED: Water entering the RO system.
3
PERMEATE / PRODUCT:
The portion of the feed that is able to pass through the RO membrane and
emerge out as pure water.
CONCENTRATE / REJECT:
The portion of the feed that fails to pass through the RO membrane which
goes to the drain.
TOTAL DISSOLVED SOLIDS (TDS):
Total of all dissolved matter (both organic and inorganic) present in the
water, measured in part per million (ppm), which is equivalent to
milligrams of dissolved matter per litre of water sample.
SOLUTE: Any substance dissolved in a solvent.
RECOVERY:
Expressed as percentage. It is the percentage of the permeate flow rate

divided by feed water flow rate. For example, 100 units of water will be
obtained as permeate on feeding the RO system with 200 units of water.
SALT REJECTION:
Expressed as percentage of salt rejected by the membrane calculated on

an average concentration over the membrane.
CONDUCTIVITY:
The ability of water sample to conduct an electric current. As the water

quality improves, conductivity decreases because it has less amounts of
dissolved salts to conduct the electric current.
AUTO FLUSH TIMER
There are two important functions of the Auto flush timer which are as
follows.
1. It delays 60 seconds to start the H.P. pump and during 60 seconds

the feed water passes thro the complete pipelines / membranes
and remove air from the system.
2. On every service of 60 minutes the H.P. pump is switched off

automatically for 60 seconds and start once again. This will enable
the unit to flush away saturated salts which tends to deposit on the
membrane surface. During 60 seconds sufficient quantity of water
passes thro the membrane surface to flush and during this period
there will be no permeate / product water from the unit.
4
3.0 PRINCIPLE OF OPERATION
When a semipermeable membrane separates two aqueous solutions of

different concentrations, solvent travels from the dilute solution to the
concentrated solution. This natural phenomenon is called “Osmosis”.
Which continues until equilibrium between the two solutions is reached.
The flow of solvent can be reversed by applying external pressure to the

concentrated solution. This reversal of solvent flow is known as “Reverse
Osmosis”. The principle is now widely applied to produce fresh water from
brackish and even sea water.
4.0 ROLE OF PRE-TREATMENT
Pre-treatment plays an important role and is necessary for reliable and

trouble free operation of membrane. This includes media / sand filtration
for reduction of suspended particles, dechlorination if chlorine is present
(e.g. Municipal water), softener to prevent scaling of membranes.
Reduction of colloidal / suspended particles by micron filtration as final
filtration.
5.0 GETTING TO KNOW YOUR INDRO SYSTEM
Before you get started with the installation, take a few minutes to learn
about your INDRO Systems parts and controls, to familiarise yourself with
the major components.
DESCRIPTION OF INDRO
The heart of the INDRO unit are Reverse Osmosis elements fitted inside
the pressure vessels, selected to yield the desired quality and quantity of
product water. Feed water to the unit is pressurised at the first stage by
means of a booster pump. Feed water, then passes through a cartridge
filter for removal of suspended particles, which would otherwise foul the
RO membranes and decrease its productive life. The prefilter unit consists
of a replaceable filter cartridge, fitted inside filter housing. Replacement
filter cartridges are available at INDRO sales outlets and dealers.
Filtered water is then pressurised by means of a high pressure rotary vane

pump, with chemically inert wetted parts, driven by a lower-power electric
motor, working on single /three phase supply. The pump is protected from
dry running and excessive pressure by means of pressure switches.
5
The pressurised water then enters the RO elements, wherein it is divided
into the “product water” and “reject water” streams. A control valve is
provided in the reject water line for modulating the extent of recovery of
the system. The product water stream, which is discharged at low
pressure passes through a conductivity sensor. The quality of product is
indicated by means of the conductivity indicator. For measuring the flow
rate, use of a stop watch and bucket or measuring cylinder is suggested.
The complete system is mounted on mild steel frame, with the motor being
bolted to the bottom of the frame work.
The cartridge filter, the RO pressure vessels, and the various instruments
are all clamped to the structural framework. All internal and external water
connections are provided by means of plastic pipe / tubing suitable for
high pressure operation and for drinking water use.
The power supply switch for motor as well as to the conductivity indicator
is mounted on the Control panel in the front of the unit. Properly insulated,
PVC-sheathed wiring is provided for external and internal power
connections.
Thus, INDRO is a completely self-contained unit, provided with the

following external connections.
* Feed water pipe / tubing to be connected to the source of water.
* Product water pipe / tubing.
* Reject water pipe / tubing.
* Power supply cable lead, to be connected to the main power supply

socket by means
Of suitable 15 A plug.
6
6.0 INSTALLATION REQUIREMENT
SINCE FEED WATER PROPERTIES PLAY AN IMPORTANT ROLE ON

THE OPERATION OF YOUR INDRO SYSTEM, ENSURE YOUR FEED
WATER CONFORMS TO THE LIMITS SHOWN BELOW. KINDLY
CHECK WITH OUR DEALER OR OUR SALES / SERVICE PERSONNEL
BEFORE STARTING THE SYSTEM.
THIS IS IMPORTANT BECAUSE MEMBRANE FAILURE CAUSED BY

FOULING IS NOT COVERED UNDER THE SYSTEM WARRANTY.
FEED WATER LIMITING CONDITIONS

- Feed water salinity : Max. 1500 ppm
- pH value : 7.0 -9.0
- Free chlorine : NIL
- Iron & Heavy metals : <0.1 mg/l
- Turbidity : 1 NTU max.
- Organics & bacteria : Nil
- Total hardness : < 5mg/l (Our recommendation for maximum
use of life of membranes.
- Silt Density Index (SDI) : Less than 4
* For use with higher values please consult ION EXCHANGE (INDIA) LTD. us
prior to use of unit
OPERATING PARAMETERS
MODEL INDRO - 401

Capacity(LPH) 200
Membrane 4040-CPA2
Operating Pressure ( max ) 8-12 kg/cm2
Recovery 30%
Salt Rejection 95%
Feed Temperature 15-40 deg. C
THE ABOVE MENTIONED CAPACITIES ARE BASED ON 1500PPM.

RAW WATER TDS AT 25 DEG.C. ACTUAL OUTPUT MAY VARY
ACCORDING TO LOCAL WATER CONDITIONS.
∗ Please contact Ion Exchange (India) Ltd., For higher recovery

& R.O. projection is required to verify.
ELECTRICAL REQUIREMENTS
MODEL INDRO - 401
ELECTRICAL 220V AC, 50Hz

MOTOR HP & RPM 3/4 HP 1450 RPM
PUMP -----MULTI STAGE CENTRIFUGAL TYPE----
7
Pre-treatment
Proper pre-treatment is critical to RO performance. All Indro series RO

systems has a 10 micron cartridge prefilter. It is recommended to install a
media / sand filter to bring down level of suspended solids to < 5ppm prior
to micron cartridge filter. Municipal supply water use chlorine, carbon filter
must be installed prior to the RO system to remove free chlorine from
chlorinated water supplies. We strongly recommend use of a softener to
reduce the scaling tendency of raw water.
7.0 CAUTION
Position the INDRO system in a suitable location. Keep in mind the feed
water; drain and electrical connection are required. Small enclosed and
unventilated space (e.g. cabinets) must be avoided to prevent motor from
overheating during continuous operation.
ALL PIPING EQUIPMENT’S & FITTINGS SHOULD BE OF NON

CORROSIVE MATERIAL OF CONSTRUCTION.
Feed water connection
The feed water supply line must be atleast 1/2” pipe / tubing for 401
systems.
Drain connection
An air gap should exist between the RO unit and the drain connection.
Product water connection
The back pressure on product line should not exceed 0.5 kg /cm2
(5metres) in any case.
Electrical Connection
Connect the power cord of the RO system to 230V AC, 50 AMP.

Grounded receptacle.
MCB Down is “OFF” & Up is “ON”.
8
Final inspection:-
∗ HARDNESS AFTER SOFTENER (IF PRESENT) IS LESS THAN

5PPM.
∗ PREFILTER BOWL HAS BEEN TIGHTENED.
∗ RO POWER SWITCH IS IN THE OFF POSITION.
∗ POWER SUPPLY TO THE UNIT IS PROPERLY EARTHED.
∗ FEED WATER IS FREE FROM CHLORINE.
∗ FEED WATER TEMPERATURE IS NOT ABOVE 40 DEG. C
∗ FEED WATER TO MICRON FILTER HAS < 5PPM SUSPENDED

SOLIDS.
∗ SILT DENSITY INDEX SHOULD NOT EXCEED 4 IN THE FEED

WATER MEASURED AT THE INLET OF HIGH PRESSURE PUMP.
∗ BOLTS ARE TIGHTENED.
∗ ALL INTERNALS AND EXTERNAL TUBING’S ARE FREE FROM

PINCHES, FUNKS, TWISTS AND SHARP BENDS.
∗ REJECT CONTROL VALVE IS OPEN.
∗ FEED PRESSURE AT THE INLET OF CATRIDGE FILTER IS

2KG/CM2.
∗ HIGH PRESSURE DEVELOPED BY THE HIGH PRESSURE PUMP

SHOULD NOT EXCEED 12 KG/ CM2 FOR MODEL 401.
8.0 START UP PROCEDURES
1. Ensure all connection completed and checked and the ON / OFF

switch still in the ‘OFF’ (Down) Position.
2. Turn the control valve several turns anticlockwise until the handle
feels loose.
3. Ensure sufficient water flow & pressure (2kg / cm2) is available at

plant inlet.
4. Turn the power switch to the ‘ON’ (Up) position. The motor should
start running after one minute. This will remove the air inside the
system. Operating pressure gauge should read less than 7 kg / cm2.
9
SPECIFICATION AND TECHNICAL DATA
MODEL INDRO-401
Average permeate flow- litres

200.0
/hour
*Average Recovery - % 30.0
Membrane HM4040 CPA2
Membrane dia-inches 4.0
Membranes One
Max. TDS in feed –ppm NOT TO EXCEEED 1500
Average TDS removal-% 95
High pressure pump type Rotary Vane Type
Pump make / model Procon 2506 /AV
Drive motor-HP / rpm 0.75 / 1450
Power supply 220v / 230v
Minimum Pressure reqd. at the

1.0
H.P. pump suction kg /cm2
DIMENTION OVERALL
Width – mm 545
Depth –mm 480
Height –mm 1548
10
5. Slowly turn the control valve until the pressure gauge reads 8-12
(INDRO-401). Check flow rate with bucket or measuring cylinder and
stop watch. Adjust the valve to get rated flow rate. Maximum
operating pressure is 12 kg/cm2 for Indro 401.
CAUTION: OPERATING AT HIGHER PRESSURE WILL SUBJECT THE

SYSTEM WITH PRESSURE GREATER THAN IT CAN HANDLE.
BURNED UP PUMPS, EXPLODING PRESSURE VESSELS AND
OTHER HAZARDS ARE LIKELY IF YOU IGNORE THIS WARNING.
6. MINIMUM REJECT FLOW RATE FROM THE LINE SHALL BE AS

FOLLOWS:
INDRO – 401 450 LPH
THE MAXIMUM FLOW RATE FROM THE PERMEATE LINE SHALL BE:
INDRO – 401 200 LPH
7. Your Indro Reverse Osmosis system is now ready for use. System
performance depends greatly on routine maintenance. A
maintenance schedule should be established at this time for the
routine maintenance described in this manual. For elaborate details
contact our dealer / sales / service outlet for additional maintenance
requirements and frequency.
DAILY LOG SHEET
A daily log sheet, which contains following operating conditions, should be

recorded.
A. Feed TDS / Conductivity
B. Feed Hardness
C. Free chlorine
D. Suspended solids at inlet of cartridge filters.
E. Silt Density Index (SDI)
F. Reject pressure
G. Product conductivity
H. Product flow
I. Reject flow
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9.0 ROUTINE MAINTENANCE
Routine maintenance is necessary to ensure consistent performance and

long system life. The required routine maintenance consist of:
1. Change the prefilter cartridge regularly. The frequency depends on

level of turbidity and suspended solids in feed water. When the
cartridge filter is choked (low feed flow is the indication).
Open the cartridge filter bowl.

Remove the dirty cartridge filter and discard it.
Drain the water from the bowl.
Flush with fresh water
Install the fresh cartridges filter (by using the positioning rod)
Replace the bowl and ensure that the unit does not leak during
restarting
2. Cleaning: Cleaning of membranes is vital because contaminants can

build up on the surface of membrane which will reduce the product
flow and can affect the quality of permeate. For cleaning, contact our
dealer / service outlet for details.
Cleaning should be carried out when,
a) Product flow drops 15% below rated flow at rated operating pressure.
b) Permeate TDS increases by 25%.
c) The pressure difference across the feed and the reject has increased
by 50%.
List of equipment’s required for cleaning.
1. Syntex tank – 200 litres
2. Mono block pump (material SS316)
a) 2500 lph 3kg / cm2 – Indro 401
3. Cartridge filter (New ones to be used for each chemical cleaning

carried out and install fresh cartridge filter prior to restart of unit
to service.
DPPC2X- INDRO – 401
4. Piping
1” for INDRO – 401
5. Pump suction and discharge hose collar.
6. Hose clips.
12
7. RO inlet fitting.
8. Chemicals
9. RO water – 200 litres
3. REPLACEMENT OF MEMBRANE ELEMENTS: Salt rejection will not

change significally until about one year after installation when properly
operated as per operation instruction. Membranes should be cleaned to
check the performance before replacing them.
4. STORAGE OF MEMBRANES: If the system has to be stored for more

than 8 days, observe the following procedure (using cleaning system)
a) Flush the RO membrane with product water.

b) Flush the system with 0.5 percent sodium bisulphate for 5 minutes.
c) When the RO tube is full of solution, close the tubes with pinch
cocks.
10.0 DO’S & DON’T
Do’s
∗ Ensure residual chlorine is zero in the feed to INDRO.
∗ Vent air from piping and equipment’s before start-up of high pressure
pump.
∗ Ensure the Reject Control valve is fully open before switching on the
MCB from the INDRO panel.
∗ Calibrate conductivity meter and other instruments as a matter of

routine.
∗ Ensure that pump has sufficient pressure at the suction. Required

pressure at the inlet of the micron filter is 2 kg/cm2.
∗ Ensure coarse filter is installed and backwashed regularly.
∗ Softener installed is regenerated correctly.
∗ Cartridge filter is replaced at regular intervals.
∗ Ensure consistent voltage (220 V, 50Hz).
∗ Permeate water is collected in a tank prior to further pumping through

filters or demineralisers or any other equipment.
13
Don’t
∗ Run the pump dry. This will cause irreversible damage to the pump.
∗ Start the pump with reject valve closed.
∗ Adjust the setting of the low and high pressure switch.
∗ Do not change raw water supply source. Before changing analyse the
new raw water and seek guidance of Service Company / Dealers.
∗ Use of piping, valve fittings & equipment’s with Mild Steel as material
of construction.
∗ Operate the unit at a recovery rate higher than recommended viz.
∗ Backwashing, scrubbing, cleaning of cartridge filters for reuse.
∗ Operate the unit at a pressure higher than recommended.
∗ Run the system when Silt Density Index exceeds more than 4.
∗ Run the pump in reverse rotation. Check for the proper electrical
connection. Check the overload relay setting.
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11.0 TROUBLESHOOTING
This troubleshooting guideline is to assist you to identify the most common

operating problems you may experience with your system. Many of these
problems can be rectified by the operator, but with other problems or those not
understood, you should contact ION EXCHANGE (I) LTD., or other authorised
dealers / service companies in your area. Have the problem’s symptoms clearly
defined and operation data available. Address is available at the end of this
manual.
TROUBLE SHOOTING GUIDE
SYMTOM POSSIBLE CAUSES REMEDIES
Low operating High flow rates Throttle reject control valve, check
pressure permeate and concentrate flow
rates & adjust if necessary
excessive permeate flow may
indicate damaged ‘O’ rings.
Faulty pressure Check & calibrate

gauge
Faulty pressure Check & calibrate
switch
Problem with pump Check the pump
Low permeate flow Low operating See above possible causes for low
rate pressure pressure
Dirty or fouled Flush & clean membrane
Membrane
Operating on cold Operate with a feed water of

water temperature of 22-25 deg. C
Back pressure in Avoid having any back pressure in
permeate line the permeate line
Membrane installed Install membrane in the direction

backward or of fluid flow. Flush & clean
damaged brine seal. membrane immediately.
Membrane with damaged brine
seal should be replaced or may be
returned for repair.
Leakage through ‘O’ Remove / Check & replace the ‘O’
rings rings.
15
TROUBLE SHOOTING GUIDE
SYMTOM POSSIBLE CAUSES REMEDIES
Low Reject flow rate Reject Control valve Remove the valve & clean
plugged. it.
Examine reject line for

Reject outlet line restricted obstructions or kinks,
repair or replace tubing.
Low feed flow with Cartridge filter choked Replace cartridge filter
excessive pressure unit with new one.
drop
Restricted flow after pump Check for blockage of pipe

outlet housing at inlet & outlet of
membrane
Severely fouled or dirty Flush & clean the system

membrane.
High pressure Reject valve plugged Remove the valve & clean
it
Inaccurate pressure gauge Replace or calibrate as

required
Restricted or reduced See possible cause for

Permeate flow rate low Permeate rate.
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RO Membranes Elements Foulant Symptoms
Sr. No Foulants General Symptoms Response

1. Calcium precipitates A marked decrease in SR Chemically clean the
(Carbonates and and moderate increase in system with SERCON
phosphates. Generally ∆P between feed and CC3.
found at the concentrate. Also, slight
concentration end of the decrease in system
system. production.
2. Hydrated oxides. (Iron, A rapid decrease in SR and Chemically clean the
Nickel, Cu etc). gradual increase in ∆P system with SERCON
between feed and CC3.
concentrate. Also, rapid
decrease in system
production.
3. Mixed Colloids (Iron, A slight decrease in SR and Chemically clean the
Organic and Silica). gradual increase in ∆P system with
between feed and combination of
concentrate. Also, gradual SERCON OD and
decrease over several SERCON MC.
weeks in system production.
4. Calcium Sulphate A significant decrease in SR Chemically clean the
(Generally found at and slight to moderate system with
concentrate end of the Increase in ∆P between combination of
system.) feed and concentrate. Also, SERCON OD and
slight decrease in system SERCON TEL.
production.
5. Organic Deposits Possible decrease in SR Chemically clean the
and gradual increase in ∆P system with
decrease in system SERCON TEL.
production.
6. Bacterial Fouling Possible decrease in SR Chemically clean the
production.
7. For Heavy Fouling Marked decrease in SR and Chemically clean the
marked increase in ∆P system with SERCON
between feed and FF
concentrate. Also, marked
decrease in system
production.
8. High Silica Scaling Marked decrease in SR and Chemically clean the
marked decrease in system system with SERCON
production. Sil.
17
RO Membranes Elements Foulant Symptoms
Sr. No Foulants General Symptoms Response

1. Calcium precipitates A marked decrease in SR Chemically clean the
(Carbonates and and moderate increase in system with SERCON
phosphates. Generally ∆P between feed and CC3.
found at the concentrate. Also, slight
concentration end of the decrease in system
system. production.
2. Hydrated oxides. (Iron, A rapid decrease in SR and Chemically clean the
Nickel, Cu etc). gradual increase in ∆P system with SERCON
between feed and CC3.
concentrate. Also, rapid
decrease in system
production.
3. Mixed Colloids (Iron, A slight decrease in SR and Chemically clean the
Organic and Silica). gradual increase in ∆P system with
decrease over several SERCON MC.
weeks in system production.
4. Calcium Sulphate A significant decrease in SR Chemically clean the
(Generally found at and slight to moderate system with
concentrate end of the Increase in ∆P between combination of
system.) feed and concentrate. Also, SERCON OD and
slight decrease in system SERCON TEL.
production.
5. Organic Deposits Possible decrease in SR Chemically clean the
production.
Bacterial Fouling Possible decrease in SR Chemically clean the
6. and gradual increase in ∆P system with
production.
7. For Heavy Fouling Marked decrease in SR and Chemically clean the
marked increase in ∆P system with SERCON
between feed and FF
concentrate. Also, marked
decrease in system
production.
8. High Silica Scaling Marked decrease in SR and Chemically clean the
marked decrease in system system with SERCON
production. Sil.
18
SPECIFICATION FOR INDRO PANEL
1. PANEL SIZE : 300 X 300 X 220 ( L X H X D)
2. POWER SUPPLY : 230V A/C, 50Hz
3. 9AMPS CONTACTOR TO OPERATE SINGLE PHASE MOTOR
4. 31/2 DIGIT CONDUCTIVITY INDICATOR TO READ CONDUCTIVITY

uS
5. LAMP INDICATION FOR
(I) TRIPPING OF MOTOR

(II) ABNORMAL PRESSURE (HI & LO PRESSURE)
(III) POWER ON
6. CONTROL ACTION
SINGLE PHASE PUMP TRIP

(I) IN ‘LO’ PRESSURE CONDITION
(II) IN ‘HI’ PRESSURE CONDITION
23
COMPONENT SPECIFICATION
SL.NO DESCRIPTION MAKE SPECIFICATION

1 2 POLE MCB SIEMENS 10 AMPS
2 POWER CONTRACTOR SIEMENS 9 AMPS
3 CONDUCTIVITY INDICATOR IEI 0-1999µs (3 1/2 DIGIT)
4 CONDUCTIVITY CELL IEI K-1, SS
5 LAMPS RASS 230V AC / 50Hz
6 ON / OFF SWITCH KAYCEE 1P/2W, 2AMPS
7 PANEL (L X H X D) ENCLOTECH 300 X 300 X 220
8 TERMINAL BLOCK ELMEX 2.5 SQ mm
9 END PLATE ELMEX
24
REGISTERED OFFICE & HEAD OFFICE
ION EXCHANGE (INDIA) LTD.,

TIECICON HOUSE, Dr. E. MOSES ROAD,
MUMBAI – 400 011, INDIA
Phone: 022-24939520 (5 Lines)
Fax: 022-24938737
Email – 1: mum.engmktg@ionexchange.co.in
Email – 2: mumcro@ionexchange.co.in
BRANCH OFFICE

TIECICON HOUSE, Dr. E. MOSES ROAD,
MUMBAI – 400 011, INDIA
Phone: 022-24939520 (5 Lines)
Fax: 022-24938737
Email – 1: mum.engmktg@ionexchange.co.in
Email – 2: mumcro@ionexchange.co.in

FLAT No. : 8, BLOCK – 8,
LOCAL SHOPPING CENTRE, RING ROAD, NARAINA,
NEW DELHI – 110 028.
Phone: 011- 25771160 / 25776061 / 25770862 / 25776065
Fax 011- 25774837
Email – 1 :del.engmktg@ionexchange.co.in
Email – 2 :delcro@ionexchange.co.in

NEW ALIPORE MARKET COMPLEX,
BLOCK M, 5th FLOOR, PHASE – 1,
CALCUTTA – 700 053
Phone : 033-24004341 / 24004349 / 24007195 / 24007175
Fax : 033 – 24687195
Email – 1 : cal.chemmktg@ionexchange.co.in
Email – 2 : calcro@ionexchange.co.in

ION HOUSE
42, B.N. REDDY ROAD, T. NAGAR
CHENNAI – 600 017.
Phone : 044 – 285153293 / 28150451
Fax : 044 – 28153361
Email – 2 : checro@ionexchange.co.in
ION EXCHANGE SERVICES LIMITED.
Avail the following “After Sales Service” Support from our largest service
network in the Indian water treatment industry.
• Erection & Commissioning of Water treatment plant (E&C).

• Operation & Maintenance Contracts (O&M).
• Annual Maintenance Contracts (AMC).
• Reverse Osmosis Monitoring and Services (ROMS).
• One Time Service Contracts (OTS) / On-Call Service.
• Economy Club- (Service Membership program.)
• Equipment Up-gradation & Modification of Water Treatment Plants.
• Automation of WTP’s with Genuine INDION Auto-Conversion kits.
• Laboratory Service Support- For all types of water & wastewater
analysis. With recommendations.
• Value added services (VAS)-Instruments & pumps calibration and
servicing.
• Supply of Genuine INDION Spares & Consumables.
CORPORATE OFFICE – BANGALORE
Ion Exchange Services Ltd.

No. 16, Venugopal Layout, Anandnagar,
Bangalore – 560 024.
Telephone / Telefax : 080 – 2363 1712 / 2343 8931 / 2354 2456 /
2363 3420
Help Desk No.: 080 – 5765 3269 / 5765 3270
Email : iessl_cor@vsnl.net CRO-id : bnghocroser@ionexchange.co.in

SERVICE NETWORK
For Karnataka
BANGALORE
Ion Exchange Services Limited

No. 17, 1st Floor, 3rd Main Road,
State Bank of Mysore Colony, Anand Nagar, Bangalore – 24.
Ph.: 080 – 2333 8138 / 2354 0515
Telefax : 080 – 2333 9450
Help Desk No.: 080 – 5765 3271
Email : iesslbgl@vsnl.net CRO –id : bngcroser@ionexchange.co.in
For Andhra Pradesh

SECUNDERABAD

15-5-35, Deepthi Chambers, 203, 2nd Floor,
Opp NIN, Tarnaka, Secuderabad – 500 017.
Ph.: 040 – 2700 0211 / 2700 4850
Fax : 040 – 2700 2479
Help Desk No.: 040 – 5519 2928
Email : iesslhyd@vsnl.net CRO-id : secuncroser@ionexchange.co.in
For Tamilnadu
CHENNAI

New No. 20 (Old No. 13/5)
South Road, West CIT Nagar, Chennai – 600 035.
Ph.: 044 – 2435 5896 / 2435 5898
Fax : 044 – 2435 5897
Help Desk No.: 044 – 5519 2428
Email : iesslmds@md4.vsnl.net.in CRO-id :
checroser@ionexchange.co.in
COIMBATORE
No. 603, Venkata Swamy Naidu Road,
New Sidhapudur, Coimbatore – 44.
Ph.: 0422 – 2524610 / 2524611
TeleFax: 0422 - 2524611
Email : iesslecb@md4.vsnl.net.in CRO-id :
cbecroser@ionexchange.co.in
For Kerala
COCHIN

54 / 3329, Mulackal House,
Yuvajanasamajam Road,
Kadavanthara South, Cochin – 682 020.
Ph.: 0484 – 231 1247 / 232 2101
Telefax : 0484 – 232 4678
Email : iesl_chn@vsnl.net CRO-id : checroser@ionexchange.co.in
For Maharashtra
MUMBAI
Ion Exchange Services

Plot No.: 47, Sector 13, Next to Bank of India,
Residential Complex, Nerul, Navi Mumbai – 400 706.
Ph.: 022 – 2787 5009
Fax : 022 – 5590 3877
Help Desk No.: 022 – 5590 3876
Email : ieswl@vsnl.net CRO-id : mumcroser@ionexchange.co.in
For Maharashtra
PUNE

Flat No. 7, 2nd Floor Bldg 4, Prestige Complex,
Telco Road, Chinchwad Station,
Pune – 411 019.
Ph.: 020 – 2748 3269 / 5611 4983
Telefax : 020 – 2747 6820
Email : ionser_pune@satyam.net.in CRO-id :
puncroser@ionexchange.co.in
For Goa

C/o. Ion Exchange (India) Ltd.
Plot Nos. L 48 & L 49,
Verna Electronic City, Phase II,
Salcete, Goa – 403 722.
Ph.: 0832 – 278 3159 / 60
Fax : 0832 – 278 3158
For W Bengal, Orissa
KOLKATTA

34/4, S.N. Roy Road, Near Behla Youth Association,
Kolkatta – 700 038.
Ph.: 033 – 2468 4640 / 2458 5308 / 2458 5310
Telefax : 033 – 2468 4453
Email : ion@cal3.vsnl.net.in CRO-id : calcroser@ionexchange.co.in
For Jharkhand
JAMSHEDPUR

No. 38, Rajendra Nagar Colony, Sakchi,
Jamshedpur – 381 001, Jharkand.
CRO-id : calcroser@ionexchange.co.in
For Bangladesh
Ion Exchange W T S (Bangladesh) Limited

House # 7, Road # 5, Block # F, Banani,
Dhaka – 1213, Bangladesh
Ph.: 880 – 00 – 885 9426, 886 1078
Fax : 880- 00 886 1079
Email : ionmjs@bdmail.net
For Nepal
(BIRGANJ)

H.No. 120, Ward No. 4, Matches Factory Road,
Birganj, Nepal
Telefax : 0977 – 051 – 523516
Email : pkgions_brj@wlink.com.np
For Madhya Pradesh

First Floor, 19-A Ratlam Kothi,
Indore – 452001.
Ph.: 0731 – 226 487 / 252 5067 / 224 1578
Telefax : 0731 – 504 1578
Email : ieswlind@satyam.net.in CRO-id : Indcroser@ionexchange.co.in
For Gujarat
BARODA

L / 6 / 76 LIG Flat, Western Ellora Park, Opp. Sai Baba Temple,
Near Tejas School, Ellora Park, Vadodara – 390 007.
Ph.: 0265 – 239 1784
Telefax : 0265 – 239 0528
Email :ieswl@satyam.net.in CRO-id : brdcroser@ionexchange.co.in
DELHI

32, Community Centre, Naraina Industrial Area,
Phase I, Naraina, New Delhi – 110 028.
Ph.: 011 – 2589 6026 / 2579 0027 / 2579 1191
Fax : 011 – 2589 3447
Help Desk No.: 011 – 5567 0482
Email : ion@ndb.vsnl.net.in CRO-id : delcroser@ionexchange.co.in
For UP
LUCKNOW

Saran Chamber, 6th Floor, Nos. 1 & 2,
5 Park Road, Lucknow – 226 011.
Tel.: 0522 -223 8589 / 629
Fax : 0522 – 223 8545
Email : ieilko@etn.net
THE IEI RANGE OF PRODUCTS AND SERVICES PRODUCT
PRODUCTS
• Clarifiers & Filters

• Softeners & Dealkalisers
• Deionisers
• Degassers & Deareators
• Condensate Polishers
• Process Liquid Treatment Systems
• Membrane Separation & Desalination Systems
• Micron Filtration Systems
• Ultra Filtration Systems
• Waste Water Treatment & Recycle Systems
• Packaged Sewage Treatment Plants
• Oil Removal Units
• Mercury Removal Units
• Fluoride Removal Units
• Iron Removal Units
• Boiler Water Chemical
• Cooling Water Chemical
• Solvent Recovery Systems
• Electrochlorinators
• Ozonators
• Drinking Water Purifiers
• Bottled Water
• Water Quality Monitoring Instruments
• Test Kits
• Ion Exchangers
• Surfactants
• Defoamers
• Polyelectrolytes
• Seletively Adapted Bacterial Cultures
• Chemical Dosing Systems
SERVICES
• Design & Engineering

• Project Management
• Inspection
• Erection & Commissioning
• Operation & Maintenance
• Servicing
• Water Management Surveys
• Supply of Fabricated Components
• Rehabilitation & Modernisation of Plant
• BOO/T
• Consultancy

Indion Indro 401

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Indion Indro 401

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THE POWER

BEHIND WATER (INDIA) LTD.

STANDARD STSTEMS DIVISION

Model INDRO 401

Contract No. ……………………. Date …………………………

STANDARD STSTEMS DIVISION

Please give details where competitor

1.3 How do you rate our product range in

2.1 How you rate packing of our product

Please give instances where packing was

2.2 How do you rate product label of our

Please give suggestions for improvement

Please give instances where despatches

4 Communication from factory

Please give instances when response

Please give instances

10. Do’s AND Don’ts

11. TROUBLE SHOOTING

a. Grundfos Pump – Details

c. Electrical Control Drawing / Details

OUR CONTRACT NO. / UNIT SL. NO.:

DEALER – NAME / LOCATION:

CUSTOMER – NAME / LOCATION:

1. Our liability in respect of any defect or failure of any equipment supplied

e). If a part/component is to be replaced or repaid under this warranty,

f). This warranty does not cover replacement/repairs required as a

2. This warranty is void if:-

a) The unit / equipment are put to wrong use / application.

b) The unit / equipment are installed / commissioned by any person

c) The unit is not installed / operated / maintained as per

d) The operating conditions and influent water quality are other

e) The monthly plant operating data for Reverse Osmosis (RO)

f) The agreed / contract price and installation charges, if any, have

ION EXCHANGE (INDIA) LTD.

Proper installation, operation and maintenance is essential to have the

• Drinking Water – Reduces minerals and improves taste.

• Point of use –Residential potable water.

• Laboratory water – Provides consistent quality water supply.

• Pre-treatment to Deionisation system – Reduces chemical

• Pharmaceuticals – Process & Dialysis

• Electronics – Provides rinse water low in ionic, colloidal and organic

• Cosmetics – Provides water for product formulation or rinsing application.

• Mineral water- Removes over 90% bacteria, colloidal, particulate matter.

2.0 GLOSSARY OF TERMS

Diffusion of a solvent from a dilute solution through a semipermeable

REVERSE OSMOSIS (RO):

Reverse of natural osmosis phenomenon, induced by forcing the pure

FEED: Water entering the RO system.

TOTAL DISSOLVED SOLIDS (TDS):

SOLUTE: Any substance dissolved in a solvent.

Expressed as percentage. It is the percentage of the permeate flow rate

Expressed as percentage of salt rejected by the membrane calculated on

The ability of water sample to conduct an electric current. As the water

AUTO FLUSH TIMER

1. It delays 60 seconds to start the H.P. pump and during 60 seconds

2. On every service of 60 minutes the H.P. pump is switched off

When a semipermeable membrane separates two aqueous solutions of

The flow of solvent can be reversed by applying external pressure to the

4.0 ROLE OF PRE-TREATMENT

Pre-treatment plays an important role and is necessary for reliable and

5.0 GETTING TO KNOW YOUR INDRO SYSTEM

Filtered water is then pressurised by means of a high pressure rotary vane

Thus, INDRO is a completely self-contained unit, provided with the

* Feed water pipe / tubing to be connected to the source of water.