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LogMeIn Ignition for iPhone, iPad, and

iPod touch

Contents
About LogMeIn Ignition..................................................................................................................3
Getting Started with LogMeIn Ignition........................................................................................................................3
How to Create a LogMeIn Account for Use with Ignition.........................................................................................4
How to Add Computers to your LogMeIn Account...................................................................................................4
How to Install LogMeIn Ignition on Your Mobile Device..........................................................................................4
How to Start LogMeIn Ignition...............................................................................................................................5
Ignition Example: Control your Work Computer from your Mobile Device...............................................................6
Accessing Computers.....................................................................................................................7
About the Computer List.............................................................................................................................................7
How to Access a Host Computer.................................................................................................................................8
About Authenticating to LogMeIn Host Computers.................................................................................................9
Navigating During Remote Control ...............................................................................................10
How to Zoom in and Zoom out.................................................................................................................................10
How to Move the Mouse During Remote Control.......................................................................................................10
How to Click, Scroll, and Drag on the Host Computer................................................................................................10
How to Select and Copy Text During Remote Control.................................................................................................11
Using the Keyboard......................................................................................................................12
How to Access the Onscreen Keyboard......................................................................................................................12
How to Use Ctrl-Alt-Delete and Common Key Combinations......................................................................................13
Working with Multiple Monitors...................................................................................................14
How to Switch Between Monitors.............................................................................................................................14
Tips for Improving Your Experience..............................................................................................15
How to Change Display Color Quality........................................................................................................................15
How to Change Display Resolution...........................................................................................................................15
How to Set Network Speed.......................................................................................................................................16
Security........................................................................................................................................17
About Security and LogMeIn Ignition........................................................................................................................17
How to Manage Saved Login Details.....................................................................................................................17
How to Protect Information During Remote Control..............................................................................................18
LogMeIn Security Tips..............................................................................................................................................19
Legal Notice.................................................................................................................................20

ii LogMeIn Ignition for iPhone, iPad, and iPod touch

Create a LogMeIn account. Open a photo you left on your home desktop. That's all there is to it. 4. Inc. All from the palm of your hand. 1. 2. Install LogMeIn Ignition to your mobile device. whether PC or Mac. 3 . Getting Started with LogMeIn Ignition It's easy to get started with LogMeIn Ignition. Copyright © 2010 LogMeIn. Help a friend troubleshoot his or her computer. Start LogMeIn Ignition and tap the computer you want to access. 3. Use a program that only runs on your work computer. Add computers to your account.About LogMeIn Ignition LogMeIn Ignition is the fastest way to connect to your LogMeIn Pro² and Free computers. Make your mobile device an extension of your home or work computer.

Compared to other available remote access solutions.LogMeIn. Install Directly to Your Mobile Device You can install LogMeIn Ignition directly to your iPhone.0 or higher. Complete the New User form and click Continue. or iPod touch. You will use your mobile device to access the added computers. How to Create a LogMeIn Account for Use with Ignition You must have a LogMeIn account to take advantage of LogMeIn Ignition. 4. You do not need your mobile device for this procedure. The My Computers page is displayed. LogMeIn is easy to set up. b) Follow all on-screen instructions.logmein. no router configurations to be made. you must install LogMeIn host software (Pro² or Free) on the computers you want to control remotely. Search for LogMeIn Ignition. 3. or iPod touch to your PC or Mac and following these simple steps. On your iPhone. or iPad running iOS 3. Your account is created. iPad. • To install LogMeIn Pro² or LogMeIn Free. When you use LogMeIn Ignition to access your LogMeIn computers. you will be able to add computers to the account. On the Create an account page. and iPod touch . 1. there is almost no extra set-up required: no firewall settings to be updated. Once you have created your account. iPod touch. you are also adding that computer to your LogMeIn account. 3. a) Click Add Computer on the My Computers page. Install when Connected to a Computer You can install LogMeIn Ignition by connecting your iPhone. iPad.aspx. you will be able to get started. 2. The New User form is displayed. How to Add Computers to your LogMeIn Account You must install LogMeIn host software on each computer you want to be able to access remotely.com/products/createaccount. iPad. tap App Store. iPad. and no need for static IP addresses. no ports to be opened or re-routed. 2. 4 LogMeIn Ignition for iPhone. or iPod touch from the App Store. When you install LogMeIn host software on a computer. Go to the Create an account page at https://secure. See the LogMeIn Central User Guide for details. Once your purchase is approved. Tap LogMeIn Ignition and BUY NOW. Confirm your iTunes password. How to Install LogMeIn Ignition on Your Mobile Device Install LogMeIn Ignition on any iPhone. • LogMeIn Central subscribers can deploy host software to remote computers. Important: You must be using a PC or Mac when adding computers to your account.com. go to the computer that you want to be able to access remotely and log in to your account at www. Now that you have an account. select the LogMeIn service you want to use and click Continue. Follow these steps to create a LogMeIn account. 1.

3. See also How to Manage Saved Login Details on page 17. 5 . Search the iTunes store for LogMeIn Ignition. open iTunes. 2. On your PC or Mac. Click Buy App. Inc. 4. 4. synchronize your device and you will be ready to get started. To save your LogMeIn username and password. type your LogMeIn username and password. The next time you start Ignition you will go directly to your computer list without typing your username and password. 3. See Accessing Computers on page 7. On the Log In screen. Once your purchase is approved. 1. The Log In screen is displayed. How to Start LogMeIn Ignition 1. On the Home Screen. Tap Log Me In to log in to your account. select Remember login. tap the LogMeIn icon. The computer list is displayed. You can now make a connection to any computer listed as Online. Copyright © 2010 LogMeIn. 2.

and iPod touch .Ignition Example: Control your Work Computer from your Mobile Device You want to use your phone to access your work computer while on vacation. • Install LogMeIn Ignition on your phone. iPad. • Create a LogMeIn account and install LogMeIn host software (LogMeIn Pro² or LogMeIn Free) on your work computer. • Use LogMeIn Ignition to access your work computer from your phone. 6 LogMeIn Ignition for iPhone.

Computers are arranged in alpha-numeric order according to Group and then according to computer name. Computers will be shown as Online or Offline. 7 .Accessing Computers About the Computer List LogMeIn Ignition lists all computers in your account that are running LogMeIn Pro² or Free. Inc. Any host computer that meets the following conditions will be Online and accessible: • The host must be turned on • The host must not be in Sleep mode or Hibernation mode • The host must be connected to the Internet • The LogMeIn service must be running Copyright © 2010 LogMeIn.

1. 8 LogMeIn Ignition for iPhone. depending on how the host computer is set up: • Option 1: Type your Windows or Mac username or password • Option 2: Type your Computer Access Code Tip: If your password or Computer Access code contains two or more consecutive spaces. Authenticate yourself to the host in one of two ways." Shortcut feature on your iPhone under Settings > General > Keyboard. tap the computer you want to access. and iPod touch . iPad. exit Ignition and turn off the". 2.How to Access a Host Computer You can access any online computer on your computers list. On the Computers list.

It can be changed from the host itself. you go straight to Windows without entering a user name and password). 4. but cannot be retrieved! Copyright © 2010 LogMeIn. Important: Do not lose your Computer Access Code. About Authenticating to LogMeIn Host Computers Whenever you connect to a host computer running LogMeIn. leave the Domain field blank. To save the user name and password you use to authenticate to the host. upon start-up you must press Ctrl-Alt-Delete on a Windows computer and then enter your user name and password. you must authenticate yourself to the host computer. For example. This saves you from tapping your username and password the next time you connect to the same computer. Most computers on a corporate network require you to authenticate: for example. 9 . See also How to Manage Saved Login Details on page 17. Tap Log In. Inc. You will be connected to the host computer. 3. Note: If the host computer is not a member of a domain. Computers Not Requiring Authentication You must enter a Computer Access Code to access a host computer that is not configured to require authentication. your home computer may not be configured to require authentication (when you start your computer. slide Remember login to ON. Computers Requiring Authentication You must enter a Windows or Mac user name and password to access a host computer that is configured to require authentication.

How to Click. • Choose Mouse moves if you want the pointer to move as you drag. How to Move the Mouse During Remote Control Choose how the pointer behaves on the host computer's screen. iPad. 3. 2. Scroll. • Tap the Mouse icon to switch the behavior of a single click between left click and right click. The Settings page is displayed. • A double tap and hold allows you to grab and drag. and Drag on the Host Computer You can reproduce a range of mouse-click actions. • Pinch your fingers together or apart.Navigating During Remote Control How to Zoom in and Zoom out When viewing a host computer's desktop. • A single tap acts as a single mouse click. you can zoom in and out in several ways. On the main remote control screen. which allows you to tap directly on the remote screen. similar to a laptop touchpad. • On an iPad you can also choose Direct. 1. tap Settings > Done. You can only change this setting during an active remote session. You can simply tap a button on the host screen without first having to move the pointer to the button. 10 LogMeIn Ignition for iPhone. which remains stationary in the center of the touchscreen. and iPod touch . Tap Scroll Mode to choose how you want the mouse to move on the host computer: • Choose Screen moves if you want the remote desktop to move "underneath" the pointer. • A two-finger tap acts as a right click. • A two-finger drag reproduces the mouse wheel scrolling action. tap the Gear (Settings) icon. To save your settings. • A double tap acts as a double click. • Tap the Magnifying Glass (zoom) icon to zoom to wherever the mouse is pointing.

You must position the mouse correctly. you must double-tap. To copy. Text copied from the client will be ready for pasting to the host when your remote session begins. What can be copied and pasted from the host to the client? You can copy text from the host and paste it to your iPhone. hold. or iPod touch. can be copied from one location on the host and pasted to another. Inc. The iOS magnifying glass is not displayed to help set the insertion point. iPad. How to Select and Copy Text During Remote Control To select text on the host computer (the computer you are controlling). 11 . 1. selecting and copying works according to the behavior of the host computer operating system (Windows or Mac OS). 3. Remember: You will not see the iOS magnifying glass and cut/copy/paste selection buttons. 2. Drag to select the text. Lift your finger when your selection is complete. and then drag. or iPod touch. Similarly. but not to your iPhone. Copyright © 2010 LogMeIn. iPad. or iPod touch. 4. do a two-finger tap to simulate a right-click and bring up the context menu. Tip: On an iPad you can tap the on-screen mouse buttons for right-click and left-click. Other items. you cannot use the usual iOS method for selecting and copying text during remote control. iPad. How can you paste to another application if Ignition is running? For devices that do not support multi-tasking you must exit LogMeIn Ignition and then open the application to which you want to paste the copied content. you must make a copy before you launch LogMeIn Ignition. such as files or images. Important: Even though you are using an iPhone. to copy content from your device to the host. Instead. Double tap and hold at the beginning of the text you want to select.

and iPod touch . iPad. • The upper keyboard is unique to LogMeIn Ignition. 12 LogMeIn Ignition for iPhone. tap the Keyboard icon. • On the main remote control screen. The onscreen keyboard is displayed.Using the Keyboard How to Access the Onscreen Keyboard Use the onscreen keyboard to enter text. Tip: iPad users can make a three-finger swipe up/down to show/hide the keyboard. and other information directly to the host computer. • Tap the screen where you want to begin typing. • Shift is "sticky" and will remain "on" when tapped to allow you to enter key combinations and to act as the Caps Lock key. commands.

• The Menu key acts as the Application key. Use it to open context menus in Windows applications. Del (Delete). • Ctrl and Alt are both "sticky" and will remain "on" when tapped to allow you to enter key combinations and shortcuts. right) • The lower keyboard is the standard keyboard for your device. PgUp (Page Up). down. It is "sticky" to allow for key combinations and shortcuts. Pause. • To turn off the keyboard. Use it to open the Windows Start menu. Scroll (Scroll Lock).F12 Special keys: Esc (Escape). • The Extra keys icon brings up various special keys. PrtScr (Print Screen). • The Win key acts as the Windows logo key. 13 . It is "sticky" to allow for key combinations and shortcuts. Function keys: F1 . a) For Windows: Ctrl-Alt-Del. Cmd-' The combination is sent to the host computer. • Tap the key combination you want use. Caps (Caps lock). Copyright © 2010 LogMeIn. End. Refer to device documentation for further information. Inc. Ins (Insert). • On the main remote control screen (not the onscreen keyboard). Home. PgDn (Page Down) Direction keys: Tab and arrows (up. Swipe left and right to access available special keys. left. tap Hide. tap the Key Combinations icon. How to Use Ctrl-Alt-Delete and Common Key Combinations Use the Key Combinations icon to access common key combinations. Alt-Tab b) For Mac: Cmd-Tab.

2. A list of available monitors is displayed. 3. Tip: iPhone and iPod touch users can shake the device to switch between monitors. tap the Gear (Settings) icon. tap the monitor you want to view • To show all monitors simultaneously. 1. To save your settings. tap All Monitors 4. tap Settings > Done. The Settings page is displayed. iPad. and iPod touch . Make a selection: • To view a specific monitor. Tap Monitor. On the main remote control screen. 14 LogMeIn Ignition for iPhone. Tip: iPad users can make a three-finger swipe left or right.Working with Multiple Monitors How to Switch Between Monitors You can only change this setting during an active remote session with a host computer that uses multiple monitors.

3. How to Change Display Resolution Change the display resolution of the host computer to improve your remote control experience. The list of available screen resolution settings is displayed.Tips for Improving Your Experience Change display properties and network speed to maximize response times or simply to make it easier to view and navigate the remote screen. tap Medium Quality or High quality. Adjust color settings to change the look of the screen during remote control. 4. • To improve performance. You can only change this setting during an active remote session. 2. To save your settings. Inc. The Settings page is displayed. You can only change this setting during an active remote session. tap Grayscale or Low Quality. 2. • For better image quality. tap the Gear (Settings) icon. On the main remote control screen. tap Settings > Done. 15 . This setting will be remembered and applied the next time you connect to the same computer. 1. The Settings page is displayed. On the main remote control screen. The change does not impact the host computer itself. tap the Gear (Settings) icon. Copyright © 2010 LogMeIn. 1. 3. How to Change Display Color Quality Adjust the color quality of the remote screen to optimize performance by changing the amount of information transferred during remote control. Tap the preferred screen resolution. Tap Resolution. Tap Color Quality. • We recommend using Auto. Tap Settings. This setting is applied to the host computer.

You can only change this setting during an active remote session. 16 LogMeIn Ignition for iPhone. Anyone sitting at the host will immediately experience the resolution change. 5. To save your settings. When you end the remote control session. This setting will be remembered and applied the next time you connect to the same computer. • Select Slow to optimize your connection on lower speed connections. the host computer's screen resolution will return to its previous state. tap Settings > Done. To save your settings. 3. The Settings page is displayed. The new setting will be in effect. iPad. On the main remote control screen. Tap Network Speed. 2. • Select Fast to fully exploit high bandwidth connections. and iPod touch . tap the Gear (Settings) icon. How to Set Network Speed You can select your network connection type to maximize remote control performance. 1. • Select Auto to allow LogMeIn to set this connection automatically according to the kind of connection it detects. tap Settings > Done.

1. • See LogMeIn Security . Inc. On the Computers list. • If someone finds your lost device and somehow manages to open LogMeIn Ignition and authenticate to the LogMeIn gateway. LogMeIn Ignition can only be used by entering a valid LogMeIn account name and password. Tap an option: Copyright © 2010 LogMeIn.Security About Security and LogMeIn Ignition LogMeIn Ignition provides secure access to your LogMeIn computers. LogMeIn Ignition utilizes all of the advanced security measures that LogMeIn users have come to know and trust. 2. How to Manage Saved Login Details Follow this procedure to delete saved usernames and passwords. • All data and applications remain on the computers you are accessing via LogMeIn Ignition.An In Depth Look for additional information concerning LogMeIn's security architecture. The Manage Login Details screen is displayed. • Even if your device running LogMeIn Ignition is lost or stolen. tap the information icon. 17 . all host computers will still be protected by LogMeIn's standard security protocols.

The Settings page is displayed. Windows hosts only. Change Lock Keyboard to On. tap the Gear (Settings) icon. 3. Example: Deleting Login Information The Situation • You are running LogMeIn Pro² on your work computer. 2. The Problem • Your network administrator forces you to change your Windows password every 30 days. You can only change this setting during an active remote session. If you do not want to be notified each time you use Screen Blanking or Lock Keyboard. you will need to enter your new password. tap Delete LogMeIn Login. tap Settings > Done. Your actions remain unobserved. iPad. The host computer's keyboard will be locked during the remote session. Windows hosts only. • When you log in to your work computer. Anyone sitting at the remote location will see a blank screen. change the Screen Blanking and Keyboard Lock options to Off in the Notifications section. Tap Done to return to the Computers list. Anyone sitting at the remote location will be unable to use the host keyboard. • To clear all saved username and password combinations used to access computers on your Computers list. 18 LogMeIn Ignition for iPhone. To save your settings. • To clear your saved LogMeIn username (email) and password from the LogMeIn Ignition log in screen. Change Blank Screen to On. The Solution • Follow the instructions above and tap Delete All Logins to clear your old Windows password from Ignition. 4. The host computer's monitor will be blank during the remote session. On the main remote control screen. The selected item(s) will be cleared from your device. How to Protect Information During Remote Control When the computer you want to control is running Windows. 1. you must authenticate to Windows using your Windows username and password. • The next time you access your work computer. • To save time. you can blank the host display and/or lock the host keyboard to protect your information during remote control. you select the Remember login option when you first access your work computer via Ignition. and iPod touch . • The password remembered by Ignition will no longer be valid once you have changed the password you use to access your work computer. 3. tap Delete All Logins.

• Use advanced features. See the LogMeIn Pro² User Guide or LogMeIn Free User Guide for details. Note: Emailed one-time passwords should not be used with LogMeIn Ignition if you are viewing the email on the same device you are using to log in to your account. • Use IP Address Lockout and/or IP Filtering. to add extra account-level security (available under Account > Security while logged in to your account).LogMeIn Security Tips Follow these guidelines to achieve maximum security while using LogMeIn services. • Activate host security to lock the host computer when your connection times out or when remote control disconnects. such as emailed one-time passwords. Inc. 19 . • Apply a Personal Password. Copyright © 2010 LogMeIn.

INFORMATION. in the United States and/or other countries.Legal Notice PUBLISHED BY LogMeIn. LogMeIn® Central™. LogMeIn®. RemotelyAnywhere™ and Network Console™ are either registered trademarks or trademarks of LogMeIn. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS AND SERVICES. 20 LogMeIn Ignition for iPhone. LogMeIn® Ignition™. LogMeIn® Rescue®. Inc. THE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT AND SERVICES ARE SET FORTH IN THE LOGMEIN TERMS AND CONDITIONS AND ARE INCORPORATED HEREIN BY THIS REFERENCE. LogMeIn® Hamachi™. (LogMeIn® Backup™.S. LogMeIn® Pro®. EXPRESS OR IMPLIED. and countries around the world. iPad. LogMeIn® IT Reach™. 500 Unicorn Park Drive Woburn. LogMeIn® Free®. MA 01801 Copyright © 2010 by LogMeIn. No part of the contents of this document may be reproduced or transmitted in any form or by any means without the written permission of the publisher. Inc. ALL STATEMENTS. LogMeIn® Hamachi²™). AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND. LogMeIn® Pro²™. These marks may be registered and/or used in the U. LogMeIn Express. This publication may contain the trademarks and service marks of third parties and such trademarks and service marks that are the property of their respective owners. THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS AND SERVICES IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. All rights reserved. LogMeIn® Rescue+Mobile™. and iPod touch . Inc.

13 account keyboard create an 4 function keys 12 Alt-Tab 13 international 12 authenticate 8 lock keyboard 18 authentication 9 special characters 12 B L blank screen log in information during remote control 18 saving 5. 8 block input during remote control 18 log in to a host computer 8 LogMeIn account 4 add computers to 4 C Clear saved passwords 17 M Cmd-Tab 13 computer access code 9 monitors copy 11 working with multiple 14 Ctrl-Alt-Del 13 mouse clicks 10 Mouse icon 10 mouse movement 10 D mouse moves (option) 10 display color 15 mouse wheel 10 display multiple monitors 14 double-click 10 N drag 10 network speed 16 notifications E screen blanking 18 Esc key 12 O F offline computers 7 function keys 12 online computers 7 G P grab items 10 password clear saved 17 LogMeIn account 5 I remember password 5.Index A K access a remote computer 8 key combinations 12. 8 Windows or Mac 9 install profile 7 LogMeIn remote access software 4 installing LogMeIn Ignition 4 Introduction 3 R right-click 10 .

Index S switch active LogMeIn profile 7 switch between monitors 14 screen moves (option) 10 system requirements 4 screen resolution 15 scrolling wheel 10 security 17 T LogMeIn account security tips 19 typing 12 during remote control 18 host authentication 9 protecting passwords 17 W select text 11 shortcuts wheel 10 how to enter shortcuts using key combinations 12 Windows single-click 10 password 9 special keys 12 speed Z change display color to improve 15 change Network Speed to improve 16 zoom in and out 10 22 LogMeIn Ignition for iPhone. iPad. and iPod touch .