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Question 1 Your answer was CORRECT

What is the role of HR personnel?

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Your answer
answer

To provide the knowledge and skills to allow the organisation to recruit, develop, motivate and keep the
answer
most suitable people in the organisation to achieve its mission

To provide administrative support to recruit new staff

To pay employees their salary each week

To ensure all staff have an avenue to complain about their manager when they have a grievance
Question 2 Your answer was INCORRECT

What is NOT a suitable form of education for HR practitioners?

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Your answer
answer

An apprenticeship answer

Vocational courses

Undergraduate university course x

Post graduate university course

Question 3 Your answer was CORRECT

Which one of the following is not generally an objective of an organisation's internet and email
policy?

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answer

Protect the organisation from incorrect use of PC’s answer

Protect the organisation from legal risk by specifying the type of messages which are
unacceptable

Protect the organisation from business risk


Limit the proliferation of time-wasting emails, and/or private use of the email by individuals on
company time

Question 4 Your answer was CORRECT

Which of the following accurately describes the phases that often occurs when an organisation is
managing a workplace stress issue?

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Your answer
answer

Phase 1: The employer will need to assess and develop strategies to control stress risks and
Phase 2: The employer will need to implement and monitor the effectiveness of these answer
strategies

Phase 1: The employer will need to assess and develop strategies to hide stressed
employees from others and Phase 2: The employer will need to monitor the that know
other employees are aware of the other stressed employee

Phase 1: Contact a psychologist to treat the employees stress and Phase 2: Training other
employees on how to avoid becoming stressed

Phase 1: Develop a recruitment strategy that ensures potential employees are screened for their
susceptibility to suffer from workplace stress and phase 2: Develop a strategy to remove employees that
appear to be at high risk of developing workplace stress

Question 5 Your answer was CORRECT

What is not a cost that is commonly associated with bullying in the workplace?

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answer

Replacement uniform costs answer

Absenteeism

Legal costs

Decreased productivity
Question 6 Your answer was CORRECT

What does the acronym HRIS represent?

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Your answer
answer

Human resources information systems answer

Human resources implementation systems

Humans required in a system

Human resources information service

Question 7 Your answer was CORRECT

What is NOT a technology commonly used by virtual work teams?

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Your answer
answer

Facebook answer

Audio conferencing

Email

Chat rooms

Question 8 Your answer was INCORRECT

Which of the following is not considered a benefit of implementing flexible working arrangements to facilitate
work/life balance?

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Your answer
answer

Decreased responsibility for line managers answer


Reduced recruitment and turnover costs x

Easier attraction and retention of high-quality employees

Increased employee commitment, morale, loyalty and job satisfaction

Question 9 Your answer was INCORRECT

Which of the following is not a type of flexible working arrangement?

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answer

Working from a different branch within the organisation answer

Job sharing

Working from home x

Compressed working week

Question 10 Your answer was INCORRECT

What is the definition of sustainable human resource management?

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answer

Sustainable HRM is concerned with the use of HRM practices to develop human and
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social capital within the organisation

Sustainable HRM is about sustaining the increasing growth of an organisation

Sustainable HRM is sustaining the growth of the HR industry

Sustainable HRM is concerned with the HRM practices that lead to the financial growth of the
organisation X