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Isilon

Drive Support Package


Version 1.29

Release Notes
January 2019

The drive support package contains drive firmware updates for EMC Isilon clusters.
l Drive support packages ..........................................................................................2
l System requirements..............................................................................................2
l New features and resolved issues........................................................................... 3
l Supported drives.................................................................................................... 4
l Supported bootflash drives................................................................................... 13
l Known issues.........................................................................................................14
l Install the FRU package (CTO only)...................................................................... 14
l Check for mediascan jobs......................................................................................16
l Install a drive support package.............................................................................. 17
l View drive firmware status.................................................................................... 18
l Update the drive firmware.....................................................................................18
l Verify a drive firmware update.............................................................................. 19
l Update the as-built record (CTO only)................................................................. 20
l Remove the FRU package from the node............................................................. 20
l Where to go for support........................................................................................ 21
l Simultaneous drive firmware updates.................................................................... 21
Drive support packages
For clusters running OneFS 7.2.0.0 and later, install a drive support package to update
the drive firmware of your drives to the latest supported versions.
The drive support package also updates the following information about the drives in a
cluster:
l List of supported drives
l Drive firmware metadata
l SSD wear monitoring data
l SAS and SATA settings and attributes

System requirements
Your OneFS version determines the procedure you will follow to update your drive
firmware.
The following table contains node types in the column on the far left and OneFS
versions in the header of the table. Match your node type to the OneFS version you
are running to determine the procedure you should follow to update your drive
firmware. You can read explanations for each procedure following the table.
7.2.0.0 to 7.2.0.1 7.2.0.2+ 8.0+ 8.1.0.0 or
later
Bootflash DSP/Simultaneous DSP/NDFU DSP/NDFU DSP/NDFU

Gen6 n/a n/a n/a DSP/NDFU

Bootflash
This row in the table above refers to nodes that contain bootflash drives, but are not
Generation 6 nodes. Nodes from the following series contain bootflash drives:
l HD400
l NL400
l NL410
l S200
l S210
l X200
l X210
l X400
l X410
OneFS 7.2.0.0 to 7.2.0.1
Install the latest drive support package using the simultaneous drive firmware
update instructions that are located after the Where to go for support section at
the end of this document.

OneFS 7.2.0.2+
Install the latest drive support package using the non-disruptive (NDFU)
instructions in this document.

2 Drive Support Package 1.29


Release Notes

OneFS 8.0+
Install the latest drive support package using the non-disruptive (NDFU)
instructions in this document.

OneFS 8.1.0.0 or later


Install the latest drive support package using the non-disruptive (NDFU)
instructions in this document.

Generation 6
This row in the table above refers to Generation 6 nodes:
l F800
l H600
l H500
l H400
l A200
l A2000
OneFS 7.2.0.0 to 7.2.0.1
Generation 6 nodes are not compatible with these OneFS versions.

OneFS 7.2.0.2+
Generation 6 nodes are not compatible with these OneFS versions.

OneFS 8.0+
Generation 6 nodes are not compatible with these OneFS versions.

OneFS 8.1.0.0 or later


Install the latest drive support package using the non-disruptive (NDFU)
instructions in this document.

New features and resolved issues


The following sections describe the new features and resolved issues in the latest
drive support package.
New features
l Add Gen6 support for the Seagate Enterprise Performance 10k 600 GB and 1.2 TB
SED with firmware version SE07.
l Add legacy support for the Seagate Enterprise Performance 10k 900 GB SED with
firmware version SE07.
l Add Gen6 support for the Seagate Enterprise Performance 10k 600 GB and 1.2 TB
with firmware version SI07.
l Add legacy support for the Seagate Enterprise Performance 10k 300 GB, 600 GB,
900 GB, and 1.2 TB with firmware version SI07.
l Add support for Western Digital Ultrastar DC 6 TB SAS SED with firmware version
D430.
l Add support for Western Digital Ultrastar DC 2 TB (SF) 4 TB SAS SED with
firmware version D430.
l Add support for Samsung PM1643 3.84 TB 1WPD SED SSD with firmware version
EXF3.

New features and resolved issues 3


l Add support for Samsung PM1643 7.68 TB 1WPD SED SSD with firmware version
EXV3.
l Add support for Samsung PM1643 3.84 TB 1WPD SSD with firmware version
ESF7.
l Add support for Samsung PM1643 7.68 TB 1WPD SSD with firmware version
ESV5.
Resolved issues
There are no resolved issues associated with this release.

Supported drives
The following table lists all the supported drives and drive firmware.

Note
HGST 6 TB drives are supported only for clusters running OneFS 7.2.0.0 and later.
The HGST Ultrastar He8 8 TB FIPS SAS SED, HGST Aries-HC 8 TB, Seagate
Enterprise 6 TB SATA, and Seagate Enterprise 6 TB SED are 4kn drives and are
supported only for clusters running OneFS 8.0 and later.

Manufacturer Series Capacit Model Firmware


y revision
HGST Deskstar 400 GB HDS724040KLSA80 KFAOA46A
KFAOAC6A

HGST Deskstar 500 GB HDS725050KLA360 K2AOAD1A

HGST Ultrastar 1.2 TB HUC101212CSS600 A469


C10K1200

HGST Ultrastar 2 TB HUS724020ALA640 MF6OAC50


7K4000

HGST Ultrastar 3 TB HUS724030ALA640 MF8OAC50


7K4000

HGST Ultrastar 4 TB HUS724040ALA640 MFAOAC50


7K4000

HGST Ultrastar 200 GB HUSMM8020ASS200 A210


SSD800MM

HGST Ultrastar 400 GB HUSMM8040ASS200 A210


SSD800MM

HGST Ultrastar 800 GB HUSMM8080ASS200 A210


SSD800MM

HGST Ultrastar 800 GB HUSMM8080ASS205 D254


SSD800MM
SAS SED SSD

HGST Ultrastar 300 GB HUC106030CSS600 A430


C10K900

HGST Ultrastar 300 GB HUC10603CLAR300 C330


C10K900

4 Drive Support Package 1.29


Release Notes

Manufacturer Series Capacit Model Firmware


y revision
HGST Ultrastar 600 GB HUC106060CSS600 A430
C10K900

HGST Ultrastar 300 GB HUC109030CSS600 A5B0


C10K900

HGST Ultrastar 300 GB HUC10903CLAR300 C600


C10K900

HGST Ultrastar 600 GB HUC109060CSS600 A5B0


C10K900

HGST Ultrastar 900 GB HUC109090CSS600 A5B0


C10K900

HGST Ultrastar 450 GB HUS154545VLS300 A570


15K450

HGST Ultrastar 450 GB HUS156045VLS600 A760


15K600

HGST Ultrastar 200 GB HUSML4020ASS600 A337


SSD400M

HGST Ultrastar 400 GB HUSML4040ASS600 A337


SSD400M

HGST Ultrastar 100 GB HUSSL4010ASS600 A18M


SSD400S A182

HGST Ultrastar 100 GB HUSSL4010BSS600 A1D0


SSD400S

HGST Ultrastar 200 GB HUSSL4020ASS600 A18M


SSD400S A182

HGST Ultrastar 200 GB HUSSL4020BSS600 A1D0


SSD400S

HGST Ultrastar 400 GB HUSSL4040ASS600 A18M


SSD400S A182

HGST Ultrastar 400 GB HUSSL4040BSS600 A1D0


SSD400S

HGST Ultrastar 1 TB HUA721010KLA330 GKAOA70M


A7K1000 GKAOAB0A

HGST Ultrastar 500 GB HUA721050KLA330 GK6OAB0A


A7K1000

HGST Ultrastar 750 GB HUA721075KLA330 GK8OAB0A


A7K1000 GK8OA70M

HGST Ultrastar 1 TB HUA722010CLA330 JP4OA3PA


A7K2000

HGST Ultrastar 2 TB HUA722020ALA330 JKAOA3PA


A7K2000

Supported drives 5
Manufacturer Series Capacit Model Firmware
y revision
HGST Ultrastar 500 GB HUA722050CLA330 JP2OA3PA
A7K2000

HGST Ultrastar 2 TB HUA723020ALA640 MK7OAA50


7K3000

HGST Ultrastar 3 TB HUA723030ALA640 MKAOAA50


7K3000

HGST Ultrastar 4 TB HUS724040ALE640 MJAOA3K0


7K4000

HGST Ultrastar 2 TB HUS726020ALA610 A5EITD40


7K6000 SATA

HGST Ultrastar 4 TB HUS726040ALA610 A5EITD40


7K6000 SATA

HGST Ultrastar 4kn 2 TB HUS726020ALN610 APGNTDCH


7K6000

HGST Ultrastar 4kn 4 TB HUS726040ALN610 APGNTDCH


7K6000

HGST Ultrastar 4kn 6 TB HUS726060ALN610 APEITD40


7K6000

HGST Ultrastar 2 TB HITACHI H5472602CLAR2000 DDW0


7K6000 SAS
SED 4kn

HGST Ultrastar 4 TB HITACHI H5472604CLAR4000 DDW0


7K6000 SAS
SED 4kn

HGST Ultrastar 6 TB H5472606CLAR6000 NDY0


7K6000 4K
SED

HGST Ultrastar 200 GB HUSMM1620ASS200 A204


SSD1600MM

HGST Ultrastar 400 GB HUSMM1640ASS200 A204


SSD1600MM

HGST Ultrastar 800 GB HUSMM1680ASS200 A204


SSD1600MM

HGST Ultrastar 1.6 TB HUSMM1616ASS200 A204


SSD1600MM

HGST Ultrastar 800 GB HUSMM1680ASS205 D32A


SSD1600MM
10WPD SED
SSD

HGST Ultrastar 1.6 TB HUSMM151CLAR1600 D348


SSD1600MM
3WPD SED
SSD

6 Drive Support Package 1.29


Release Notes

Manufacturer Series Capacit Model Firmware


y revision
HGST Ultrastar He6 6 TB HUS726060ALA640 AHIST1EZ

HGST Ultrastar 1.2 TB HUC101812CSS200 AD40


C10K1800

HGST Ultrastar He8 8 TB HUH728080ALN600 A4EITD40

HGST Ultrastar He8 8 TB H5H72808CLAR8000 MDY0


SED

HGST Ultrastar 8 TB HUH721008ALN600 LHGNT290


He10

HGST Ultrastar 10 TB HUH721010ALN600 LHGNT290


He10

HGST Ultrastar 8 TB H5H72108CLAR8000 D32A


He10 SAS
SED

HGST Ultrastar 10 TB H5H72101CLAR10T0 D32A


He10 SAS
SED

HGST Ultrastar 8 TB HUH721008ALN600 LHEIT382


He10 SATA
4kn

HGST Ultrastar 300 GB HUC101830CSS200 AD40


C10K1800

HGST Ultrastar 600 GB HUC101860CSS200 AD40


C10K1800

HGST Ultrastar 900 GB HUC101890CSS200 AD40


C10K1800

HGST Ultrastar 600 GB HUC10186CLAR600 L9H0


C10K1800
512n

HGST Ultrastar 1.2 TB HUC10181CLAR1200 L9H0


C10K1800
512n

HGST Ultrastar 600 GB H5C10186 CLAR600 DDY0


C10K1800
512n SAS
SED

HGST Ultrastar 900 GB HUC101890CSS205 DDY0


C10K1800
512n SAS
SED

HGST Ultrastar 1.2 TB H5C10181CLAR1200 DDY0


C10K1800
512n SAS
SED

Supported drives 7
Manufacturer Series Capacit Model Firmware
y revision
HGST Ultrastar 400 GB H5SMR324CLAR400 S116
SS300 SAS
SED SSD

HGST Ultrastar 800 GB H5SMR328CLAR800 S116


SS300 SAS
SED SSD

HGST Ultrastar 1.6 TB H5SMR321CLAR1600 S116


SS300 SAS
SED SSD

HGST Ultrastar 3.2 TB H5SMR323CLAR3200 S116


SS300 SAS
SED SSD

HGST Ultrastar 200 GB H4SMR324CLAR200 S116


SS300 SSD
10WPD

HGST Ultrastar 400 Gb H4SMM324CLAR400 S116


SS300 SSD
10WPD

HGST Ultrastar 800 GB H4SMM328CLAR800 S116


SS300 SSD
10WPD

HGST Ultrastar 1.6 TB H4SMM321CLAR1600 S116


SS300 SSD
10WPD

HGST Ultrastar 800 GB H5SMM328CLAR800 S116


SS300 SED
SSD 10WPD

HGST Ultrastar 1.6 TB H5SMM321CLAR1600 S116


SS300 SED
SSD 10WPD

HGST Ultrastar 400 GB H4SMR324CLAR400 S116


SS300 SAS
SSD 3WPD

HGST Ultrastar 800 GB H4SMR328 CLAR800 S116


SS300 SAS
SSD 3WPD

HGST Ultrastar 1.6 TB H4SMR321CLAR1600 S116


SS300 SAS
SSD 3WPD

HGST Ultrastar 3.2 TB H4SMR323CLAR3200 S116


SS300 SAS
SSD 3WPD

HGST Ultrastar 3.84 TB H4STR763CLAR3840 S520


SS300 SSD
1WPD

8 Drive Support Package 1.29


Release Notes

Manufacturer Series Capacit Model Firmware


y revision
HGST Ultrastar 7.68 TB H4STR767CLAR7680 S520
SS300 SSD
1WPD

Micron RealSSD 100 GB MTFDDAC100SAL 0001


P300

Micron RealSSD 200 GB MTFDDAC200SAL 0001


P300

Samsung REX 400 GB S1635N04 EMC400 EQS2

Samsung REX 800 GB S1635N08 EMC800 EQS2

Samsung REX 1.6 TB S1635N16 EMC1600 EQS2

Samsung REX 400 GB PA35N400 EMC400 EQL3

Samsung REX 800 GB PA35N800 EMC800 EQL3

Samsung REX 1.6 TB PA35N1T6 EMC1600 EQL3

Samsung REX 3.2 TB PA35N3T2 EMC3200 EQL3

Samsung REX 15.36 TB PA33N15T EMC15T3 EQHA

Samsung PM1635a 800 GB PA35N800 EMC800 EQL3

Samsung PM1635a 1.6 TB PA35N1T6 EMC1600 EQL3

Samsung PM1643 3.84 TB P043F3T8 EMC3840 EXF3


1WPD SED
SSD

Samsung PM1643 7.68 TB P043F7T6 EMC7680 EXV3


1WPD SED
SSD

Samsung PM1643 3.84 TB P043S3T8 EMC3840 ESF7


1WPD SSD

Samsung PM1643 7.68 TB P043S7T6 EMC7680 ESV5


1WPD SSD

Samsung PM1643 15.36 TB P043S15T EMC15T3 ESV4


1WPD SSD

Samsung PM1645 800 GB P045S800 EMC800 ESF6


3WPD SSD

Samsung PM1645 1.6 TB P045S1T6 EMC1600 ESF6


3WPD SSD

Samsung PM1645 3.2 TB P045S3T2 EMC3200 ESF6


3WPD SSD

Seagate Constellation 3 TB ST3000NM0063 0006


ES.3

Seagate Savvio 10K.6 300 GB ST300MM0006 0003

Seagate Savvio 300 GB ST300MM0CLAR300 LS17

Supported drives 9
Manufacturer Series Capacit Model Firmware
y revision
Seagate Constellation 3 TB ST33000652SS 0005
0006

Seagate Constellation 3 TB ST330006CLAR3000 YE04

Seagate Cheetah 15K. 450 GB ST3450857SS IS03


7

Seagate Savvio 10K.6 600 GB ST600MM0006 0003

Seagate Savvio 10K.6 900 GB ST900MM0006 0003

Seagate Savvio 10K.6 900 GB ST900MM0036 0003

Seagate Savvio 10K.3 300 GB ST9300603SS IS01

Seagate Savvio 10K.5 300 GB ST9300605SS IS00

Seagate Savvio 300 GB ST930060CLAR300 CS18


CS19

Seagate Savvio 10K.4 600 GB ST9600204SS IS01

Seagate Savvio 10K.5 600 GB ST9600205SS IS00

Seagate Savvio 10K.5 900 GB ST9900805SS IS00

Seagate Constellation 1 TB ST1000NM0011 SN03


ES

Seagate Constellation 1 TB ST1000NM0033 9ZM173 EN09


ES.3

Seagate Constellation 2 TB ST2000NM0011 SN03


ES

Seagate Constellation 2 TB ST2000NM0033 9ZM175 EN09


ES.3

Seagate Constellation 3 TB ST3000NM0033 9ZM178 EN09


ES.3

Seagate Constellation 1 TB ST31000524NS IS00


ES

Seagate Constellation 2 TB ST32000644NS IS00


ES

Seagate Constellation 3 TB ST33000650NS 0002


ES 0006

Seagate Barracuda ES 750 GB ST3750641NS 4IST

Seagate Constellation 4 TB ST4000NM0033 9ZM170 EN09


ES.3

Seagate Constellation 3 TB ST33000652SS A006


ES.2

Seagate Enterprise 6 TB ST6000NM0114 KFH5

Seagate Enterprise 6 TB ST6000NM0004-1FT17Z EN05

10 Drive Support Package 1.29


Release Notes

Manufacturer Series Capacit Model Firmware


y revision
Seagate Enterprise 1 TB ST1000NM0055-1V410C BL06
Capacity 3.5
HDD V5

Seagate Enterprise 2 TB ST2000NM0055-1V4104 BL06


Capacity 3.5
HDD V5

Seagate Enterprise 3 TB ST3000NM0005-1V410N BL06


Capacity 3.5
HDD V5

Seagate Enterprise 4 TB ST4000NM0035-1V4107 BL06


Capacity 3.5
HDD V5

Seagate Enterprise 6 TB ST6000NM0125-1YY110 PW06


Capacity 3.5
HDD V5

Seagate Enterprise 2 TB ST2000NM0105-1YY104 BG05


Capacity 3.5
HDD V5

Seagate Enterprise 4 TB ST4000NM0085-1YY107 BG05


Capacity 3.5
HDD V5

Seagate Enterprise 3 TB STMFSNF3CLAR3000 BE05


Capacity 3.5
SAS SED

Seagate Enterprise 4 TB STMFSNF2CLAR4000 BE05


Capacity 3.5
SAS SED

Seagate Enterprise 8 TB ST8000NM0045-1RL112 UW07


Capacity 3.5
SATA 4kn

Seagate Enterprise 8 TB ST8000NM0045-1RL112 UG07


Capacity 3.5
SATA 4kn
(Gen6)

Seagate Enterprise 8 TB STMPSKF1CLAR8000 UV05


Capacity 3.5
SAS SED 4kn

Seagate Enterprise 6 TB ST6000NM0235-2AB11C UL05


Capacity 3.5
SATA 512n

Seagate Constellation 3 TB ST3000NM0063 G007


ES.3 SAS
SED

Supported drives 11
Manufacturer Series Capacit Model Firmware
y revision
Seagate Constellation 4 TB ST4000NM0063 G007
ES.3 SAS
SED

Seagate Enterprise 600 GB SEAGATE STSBSNF5 SE07


Performance CLAR600
10k SED
(Gen6)

Seagate Enterprise 1.2 TB SEAGATE SE07


Performance STSBSNF3CLAR1200
10k SED
(Gen6)

Seagate Enterprise 900 GB SEAGATE SE07


Performance STSBSNF3CLAR1200
10k SED

Seagate Enterprise 300 GB SEAGATE STSBSNI5 SI07


Performance CLAR600
10k

Seagate Enterprise 600 GB SEAGATE STSBSNI5 SI07


Performance CLAR600
10k

Seagate Enterprise 900 GB SEAGATE SI07


Performance STSBSNI3CLAR1200
10k

Seagate Enterprise 1.2 TB SEAGATE SI07


Performance STSBSNI3CLAR1200
10k

Seagate Enterprise 600 GB SEAGATE STSBSNI5 SI07


Performance CLAR600
10k (Gen6)

Seagate Enterprise 1.2 TB SEAGATE SI07


Performance STSBSNI3CLAR1200
10k (Gen6)

STEC MACH8 200 GB M8ISB2B-200UC 2832

STEC MACH8 100 GB MACH8 IOPS 2828

STEC MACH16 100 GB M16ISD2-100UCT 00000061

Western Digital RE3 1 TB WD1002FBYS 02A6B0 03.02C06

Western Digital RE4 2 TB WD2002FYPS 01U1B0 04.05G04

Western Digital RE3 500 GB WD5002ABYS 02B1B0 02.05B03

Western Digital Ultrastar DC 6 TB HITACHI H54726T6CLAR6000 D430


SAS SED

Western Digital Ultrastar DC 2 TB HITACHI H54726T4CLAR4000 D430


SAS SED (SF) 4
TB

12 Drive Support Package 1.29


Release Notes

Supported bootflash drives


The following table lists all the supported bootflash drives.

Manufacture Series Capacity Model Firmware


r revision
HGST Ultrastar 300 GB HGST HUC10183 CLAR300 L9H0
C10K1800

Intel S3500 m.2 80 GB SSDSCKHB080G4M G201EM05


118000039

Netlist mSATA Slim SSD 8 GB Netlist 8GB-001 S5FAM018

Netlist mSATA Slim SSD 8 GB Netlist 8GB-002 S9FM01.6

Smart Modular mSATA XP+ 32 GB SGMST3D32GBM01EMC Ver7.02w


118033093

Smart Modular Xceed IOPS iSATA 8 GB SMART iSATA ver7.02w


Slim SG9SLM3B8GBM11ISI

Smart Modular Xceed IOPS iSATA 8 GB SMART iSATA Ver7.02w


Slim SG9SLM3E8GBM11ISI

Smart Modular Xceed IOPS iSATA 8 GB SMART iSATA Ver7.02w


Slim SGSLM3E8GBM01ISI

Smart Modular mSATA XL 32 GB SMART mSATA Ver7.02w


SG9MST3D32GBM01

Smart Modular mSATA XL 32 GB SMART mSATA Ver7.02w


SGMST3D32GBM11ISI

Smart Modular mSATA XL 32 GB SHMST6D032GHM11EMC S8FM08.2


118000100

Smart Modular PS3108 (XP+) 32 GB SHSLM6B032GHM11EMC S8FM08.2

Smart Modular PS3108 32 GB SHSLM6BA08GHM11EMC S8FM08.2


(formatted 118999813
to 8 GB)

Smart Modular PS3110 64 GB SHMST6DA32GLM21EMC FW1146


(formatted 118033313
to 32 GB)

Smart Modular PS3110 m.2 64 GB SHM2S6D064GLM21EMC FW1120


118000526

Smart Modular PS3110 32 GB SHSLM6BA08GLM21EMC FW1146


(formatted 118033312
to 8 GB)

Smart Modular MO-297 32 GB SGSLM3E32GBM01ISI Ver7.02k

Smart Modular PS3110 m.2 128 GB SHM2S6D128GLM21EMC FW1120


118000527

SanDisk SanDisk SSD-P4 8 GB SanDisk SSD P4 8GB SSD 8.10

Supported bootflash drives 13


Known issues
The following issues affect the firmware update process.
Seagate Constellation ES.3 smartfails
This issue applies to clusters that are running OneFS 8.0.0.4 and older, 8.0.1.0 or
8.0.1.1 and contain one or more of the following Seagate Constellation ES.3 drives:
l ST1000NM0033-9ZM173
l ST2000NM0033-9ZM175
l ST3000NM0033-9ZM178
l ST4000NM0033-9ZM170
l ST3000NM0063
l ST4000NM0063
If the affected drives are running firmware EN06 (non-SED) or 0006 (SED), all drives
of that type may smartfail when one of those drives are replaced. This issue occurs if
the node that contains the drives has not been restarted since the drive firmware
update to the affected firmware version.
If you encounter this issue, please refer to KB article 490849 for the recommended
steps to resolve the issue.
Ultrastar SSD400S firmware updates
You can only update drives to the A18M firmware revision that are currently running
the A131 firmware revision. Drives running the A182 firmware revision will not update
to A18M. However, both the A18M and and A182 are supported firmware revisions and
the A170 revision will update to A182.

Install the FRU package (CTO only)


A Field Replacement Unit (FRU) package must be installed on configure-to-order
(CTO) nodes before you can execute a drive firmware update.
You must first determine whether the node you are updating is CTO capable.

Note

If you are updating Generation 6 nodes, you do not need to install a FRU package. You
can skip these steps.

l If the node is CTO capable, install the FRU package on the node prior to installing
the other drive firmware updates.
l If the node is not CTO capable, there is no need to install the FRU package. Skip
this step and install the other firmware updates.

Determine whether the nodes are CTO capable


You can determine whether the nodes you will be working on are configure-to-order
(CTO) nodes.
Procedure
1. Connect to each node and type the following command:
isi_inventory_tool --help | grep CTO

14 Drive Support Package 1.29


Release Notes

If a node is CTO capable, a message similar to the following appears:

NOTE: Tool intended for use on CTO capable nodes and this node
is CTO capable.

If the node is not CTO capable, a message similar to the following appears:

NOTE: Tool intended for use on CTO capable nodes and this node
is not CTO capable.

If you need to convert a non-CTO node to a CTO node, see the procedure Non-
CTO to CTO Conversion.

Download a Field Replacement Unit (FRU) package


Before you replace a component in a configure-to-order (CTO) node, obtain a Field
Replacement Unit (FRU) package from the EMC FTP site. The FRU package updates
the CTO and as-built information on the node, then forwards the updated information
to Isilon Technical Support.
Procedure
1. Download the latest FRU package from ftp://ftp.emc.com/outgoing/
Fru_Package/.
2. Note the name of the FRU package. You will use the name for other commands.
Package names follow this convention:
IsiFru_Package_ <date-time-stamp> .tgz
For example: IsiFru_Package_201507072125.tgz

3. Place the FRU package on the cluster through a network drop, or by asking
someone at the cluster site to place the package for you. If neither of these
options is available to you, contact Isilon Technical Support for assistance.

Install the FRU package on the node


Unpack and install the FRU package on the node.
Procedure
1. Place the FRU package on the node.
2. Unpack the FRU package by running the following command:
tar -zxvf IsiFru_Package_<date-time-stamp>.tgz

3. Type cd to change to the directory containing the FRU tar.


4. Install the package. Depending on your version of OneFS, run one of the
following commands:
OneFS 8.0 or later
isi upgrade patches install IsiFru_Package_<date-time-
stamp>_.tar --rolling=false
Earlier than OneFS 8.0
isi pkg install IsiFru_Package_<date-time-stamp>.tar

As the package installs, the following message appears:

Preparing to install the package...


Checking the package for installation...

Download a Field Replacement Unit (FRU) package 15


Installing the package
Committing the installation...
Package is committed.

Run the update script


After the FRU package is installed on the node, run the update script.
Procedure
1. Move to the FRU package location by running the following command:
cd /var/crash/cto/fruPackages/IsiFru_Package_<date-time-stamp>

2. Perform the update script by running the following command:


./isi_fru_update_cluster

The system displays confirmation of the following items:


l CTO capability
l Current node hardware configuration

Check for mediascan jobs


The OneFS job engine periodically runs a job called MediaScan to scan disks in the
cluster for media-level defects that could indicate impending drive failure.
An active MediaScan job that is running concurrently with a drive firmware update can
significantly impact the performance on the cluster. To prevent this scenario, you
must pause any running MediaScan job before starting the firmware update process.

Note

The job engine is a cluster-wide process. Therefore, the following procedure pauses a
MediaScan job on the entire cluster.

Procedure
1. Check for all the MediaScan jobs that are in progress by running the following
command:

isi job status

The following example output shows that the MediaScan job is running on the
cluster:

The job engine is running.

Running and queued jobs:


ID Type State Impact Pri Phase Running Time
--------------------------------------------------------
43 MediaScan Running Low 8 1/7 -
--------------------------------------------------------
Total: 1

16 Drive Support Package 1.29


Release Notes

2. Pause any active MediaScan job by running the following command:

isi job pause mediascan

Install a drive support package


The following instructions are for performing a non-disruptive firmware update
(NDFU) with a drive support package (DSP).

CAUTION

Please refer to the table in the System requirements section above to confirm that
you are performing the correct procedure for your node type and OneFS version.

Procedure
1. Go to the Dell EMC Support page that lists all the available versions of the drive
support package.
2. Click the latest version of the drive support package and download the file.

Note

If you are unable to download the package, contact Isilon Technical Support for
assistance.

3. Open a secure shell (SSH) connection to any node in the cluster and log in.
4. Create or check for the availability of the directory structure /ifs/data/
Isilon_Support/dsp.
5. Copy the downloaded file to the dsp directory through SCP, FTP, SMB, NFS,
or any other supported data-access protocols.
6. Unpack the file by running the following command:
tar -zxvf Drive_Support_<version>.tgz

7. Install the package by running the following command:


isi_dsp_install Drive_Support_<version>.tar

Note

l You must run the isi_dsp_install command to install the drive support
package. Do not use the isi pkg command.
l Running isi_dsp_install will install the drive support package on the
entire cluster.
l The installation process takes care of installing all the necessary files from
the drive support package followed by the uninstallation of the package. You
do not need to delete the package after its installation or prior to installing a
later version.

Install a drive support package 17


View drive firmware status
You can view the status of the drive firmware on the cluster to determine whether you
need to update the firmware.
Procedure
1. Open a secure shell (SSH) connection to any node in the cluster and log in.
2. Perform one of the following tasks:
l View the drive firmware status of all the nodes. Depending on your version
of OneFS, run one of the following commands:
OneFS 8.0 or later
isi devices drive firmware list --node-lnn all

Earlier than OneFS 8.0


isi drivefirmware status

l To view the drive firmware status of drives on a specific node, run one of the
following commands:
OneFS 8.0 or later
isi devices drive firmware list --node-lnn <node-
number>
Earlier than OneFS 8.0
isi drivefirmware status -n <node-number>

If a drive firmware update is not required, the Desired FW column is empty.

Update the drive firmware


You can update the drive firmware to the latest revision; updating the drive firmware
ensures overall data integrity.
This procedure explains how to update the drive firmware on nodes that have
bootflash drives after you have installed the latest drive support package. For a list of
nodes with bootflash drives, see the System requirements section of the Isilon Drive
Support Package Release Notes.
To update the drive firmware on nodes without bootflash drives, download and install
the latest drive firmware package. For more information, see the latest drive firmware
package release notes at https://support.emc.com/.

Note

Power cycling drives during a firmware update might return unexpected results. As a
best practice, do not restart or power off nodes when the drive firmware is being
updated in a cluster.

Procedure
1. Open a secure shell (SSH) connection to any node in the cluster and log in.
2. Depending on your version of OneFS, run one of the following commands to
update the drive firmware for your cluster:

18 Drive Support Package 1.29


Release Notes

OneFS 8.0 or later


To update the drive firmware for your entire cluster, run the following
command:
isi devices drive firmware update start all --node-lnn
all
To update the drive firmware for a specific node only, run the following
command:
isi devices drive firmware update start all --node-lnn
<node-number>
OneFS 7.2.0.2 - OneFS 8.0
For OneFS versions between 7.2.0.2 and 8.0 you will need to run the
following command on each node that requires drive firmware:
isi devices -a fwupdate

CAUTION

You must wait for one node to finish updating before you initiate an update
on the next node. To confirm that a node has finished updating, run the
following command:
isi devices -d <node-number>
A drive that is still updating will display a status of FWUPDATE.

Updating the drive firmware of a single drive takes approximately 15 seconds,


depending on the drive model. OneFS updates drives sequentially.

Verify a drive firmware update


After you update the drive firmware in a node, confirm that the firmware is updated
properly and that the affected drives are operating correctly.
Procedure
1. Ensure that no drive firmware updates are currently in progress by running one
of the following commands:
OneFS 8.0 or later

isi devices drive firmware update list

Earlier than OneFS 8.0

isi devices

If a drive is currently being updated, [FW_UPDATE] appears in the status


column.
2. Verify that all drives have been updated by running the following command:

Verify a drive firmware update 19


OneFS 8.0 or later

isi devices drive firmware list

Earlier than OneFS 8.0

isi drivefirmware status

If all drives have been updated, the Desired FW column is empty.


3. Verify that all affected drives are operating in a healthy state by running the
following command:
OneFS 8.0 or later

isi devices drive list --node-lnn all

Earlier than OneFS 8.0

isi devices

If a drive is operating in a healthy state, [HEALTHY] appears in the status


column.

Update the as-built record (CTO only)


After performing maintenance on a Configure to Order (CTO) node, you must update
the as-built record (ABR) for the node. The ABR details the current configuration of
the node for Isilon Technical Support.
Procedure
1. Change to the directory containing the as-built record by typing the following
command:
cd /var/crash/cto/fruPackages/IsiFru_Package_<date-time-stamp>

2. Update the as-built record for the node by typing the following command:
./isi_cto_update --abr

Remove the FRU package from the node


After all scripts are run, remove the FRU package from the node.
Procedure
1. Change out of the FRU package directory by running the following command:
cd /

20 Drive Support Package 1.29


Release Notes

2. Delete the FRU package from the node. Depending on your version of OneFS,
run one of the following commands:
OneFS 8.0 or later
isi upgrade patches uninstall IsiFru_Package_ <date-time-
stamp> --rolling=false
Earlier than OneFS 8.0
isi pkg delete IsiFru_Package_ <date-time-stamp>

Where to go for support


If you have any questions about Isilon products, contact Isilon Technical Support.

Online Support l Live Chat


l Create a Service Request

Telephone l United States: 1-800-SVC-4EMC (1-800-782-4362)


Support
l Canada: 1-800-543-4782
l Worldwide: 1-508-497-7901
l Local phone numbers for a specific country are available at
EMC Customer Support Centers.

Support For questions about accessing Online Support, email


registration or support@emc.com.
access
Isilon Info Hubs For the list of Isilon info hubs, see the Isilon Info Hubs page on
the Isilon Community Network. Isilon info hubs organize Isilon
documentation, videos, blogs, and user-contributed content into
topic areas, making it easy to find content about subjects that
interest you.

Support for IsilonSD Edge


If you are running a free version of IsilonSD Edge, support is available through the
Isilon Community Network. If you purchased one or more IsilonSD Edge licenses,
support is available through Isilon Technical Support, provided you have a valid
support contract for the product.

Simultaneous drive firmware updates


You can update the drive firmware on all drives in a node simultaneously.
A simultaneous firmware update will require the node to restart. You should only
perform this type of update under the following circumstances:
l A node restart is acceptable and you've decided not to perform the non-disruptive
upgrade procedure that does not require the node to restart.
l Your cluster is running OneFS 7.2.0.0 - 7.2.0.1. If you are running one of these
versions, you must perform a simultaneous drive firmware update.

Where to go for support 21


This procedure will work on both joined and unjoined (unconfigured) nodes. If you are
working on an unconfigured node, press CTRL+\ to break out of the configuration
wizard to the CLI prompt.
If you are working on an unconfigured node that will be part of a compliance mode
cluster, we recommend completing these steps before switching the node to
compliance mode.
Known Issues
l This procedure does not work on SED nodes if the isi_km_d daemon isn't
running. The update script will attempt to start isi_km_d automatically, but in
some cases this may not work. If you are working on an unconfigured SED node
and the update fails, create a cluster or join the node to a cluster first, and then try
the update again. If the issue persists, contact Isilon Technical Support for
assistance.
l If the commands contained in the section Install a drive support package for a
simultaneous upgrade are skipped and the latest DSP is not already installed on the
cluster, drive support related events may be generated once the node has
rebooted, because OneFS does not recognize the updated firmware. To resolve
these alerts, eliminate the condition that required the commands to be skipped,
and then install the DSP by following the instructions in the Install a drive support
package section earlier in this document.
l Generation 6 nodes that are unconfigured may not be able to update all drives due
to failed mirror rebalance operations. If this occurs, please retry the update after
the node has rebooted. If the issue persists, contact Isilon Technical Support for
assistance.
l If you are connected to a Generation 6 node over a serial connection when
performing this procedure, you will see output from GEOM_MIRROR while the
firmware update process is running. This output is normal and expected on
Generation 6 nodes, and does not indicate a problem with the firmware update
process. The output will look similar to the following:

GEOM_MIRROR[1]: Adding disk da31p3 to journal-backup.


GEOM_MIRROR[1]: Disk da31p3 state changed from NONE to NEW
(device journal-backup).
GEOM_MIRROR[1]: Device journal-backup: provider da31p3 detected.
GEOM_MIRROR[1]: Disk da31p3 state changed from NEW to
SYNCHRONIZING (device journal-backup).
GEOM_MIRROR[0]: Device journal-backup: rebuilding provider
da31p3.
GEOM_MIRROR[1]: Disk da31p3 state changed from SYNCHRONIZING to
ACTIVE (device journal-backup).
GEOM_MIRROR[0]: Device journal-backup: rebuilding provider
da31p3 finished.
GEOM_MIRROR[1]: Consumer mirror/journal-backup destroyed.
GEOM_MIRROR[1]: Device journal-backup: provider da31p3
activated.
GEOM_MIRROR[1]: Alerting on device journal-backup: provider
da31p3, state 2.
GEOM_MIRROR[1]: Disk da29p3 state changed from ACTIVE to
DESTROY (device journal-backup).
GEOM_MIRROR[0]: Device journal-backup: provider da29p3
destroyed.
GEOM_MIRROR[1]: Consumer da29p3 destroyed.

l If OneFS is in Single-User mode (boot interrupted) for any reason other than being
unconfigured, some boot drive file systems may not be mounted, or they may be
mounted in Read-Only mode. If /var/crash is not mounted it may be necessary
to use a directory in / to stage the DSP files instead of using /var/crash/dsp.
It is recommended to first resolve the issue that is forcing the node into Single-

22 Drive Support Package 1.29


Release Notes

User or Read-Only mode prior to updating drive firmware. If this is not possible
and the simultaneous drive firmware update isn't working, contact Isilon Technical
Support for assistance.
l Generation 6 nodes that are in Single-User mode may not be able to update all
drives on the first attempt due to failed mirror rebalance operations. If this occurs,
please retry the update after the node has rebooted. If the issue persists, contact
Isilon Technical Support for assistance.

Verify free disk space


Verify that there is free disk space in the /var/crash partition.
Procedure
1. Verify free disk space in the /var/crash partition by running the following
command:
df -h /var/crash

Results
We recommend having at least 100MB free space in /var/crash before proceeding.
If /var/crash is full, and you can identify stale troubleshooting data (such as old
core files), remove them to make space. If you need assistance in deciding what to
clear, please contact Isilon Technical Support for assistance.

Install a drive support package for a simultaneous upgrade


l If the node is in a cluster, and the cluster does not already have the latest DSP
installed, make a copy of the downloaded DSP file and install it on the cluster using
the steps below.
l If the node is in a cluster that already has the latest DSP installed, skip these steps
and proceed to the next section.
l If you are working on an unconfigured node, save a copy of the downloaded DSP.
Once the node has been configured or joined, install the DSP by following the
instructions in the Install a drive support package section earlier in this document.
Procedure
1. Download the latest version of the Drive Support Package (DSP) from EMC
Support and place it on the node in the /var/crash folder.
2.
Note

If the cluster is running OneFS 7.2.0.0 - 7.2.0.1, the DSP will refuse to install to
protect the node from the L3 cache issue described in KB 301897. Skip these
commands and proceed to the next section. Consider upgrading OneFS to a
newer version as soon as possible to eliminate this issue.

Make a copy of the downloaded DSP file and install it on the cluster by running
the following commands:
cp /var/crash/Drive_Support_<version>.tgz /ifs/data

tar -zxf /ifs/data/Drive_Support_<version>.tgz

isi_dsp_install /ifs/data/Drive_Support_<version>.tar

Verify free disk space 23


Extract the drive support package
Extract the contents of the drive support package to /var/crash/dsp.
Procedure
1. Extract the contents of the drive support package by running the following
commands:
cd /var/crash

tar -zxf Drive_Support_<version>.tgz

mkdir /var/crash/dsp

tar -C /var/crash/dsp -xf Drive_Support_<version>.tar

Verify drives that need firmware updates


You can verify which drives in a node require firmware updates.
Procedure
1. Verify which drives require firmware updates by running the following
commands:
cd /var/crash/dsp

./isi_update_drive_firmware

Perform the simultaneous drive firmware update


Begin the simultaneous firmware update of all drives in the node.
Procedure
1.
Note

This command will restart the node.

Begin the drive firmware update by running the following command:


./isi_update_drive_firmware -up

Verify a successful simultaneous drive firmware update


Confirm that all drives were successfully updated.
Procedure
1. Verify a successful update by running the following commands:
cd /var/crash/dsp

./isi_update_drive_firmware

If all updates were installed successfully, the following message will display:
No updates available
2. If the update was successful, remove the extracted copy of the drive support
package by running the following command:
rm -rf /var/crash/dsp

24 Drive Support Package 1.29


Release Notes

After you finish


If you are working on an unconfigured node, run the following command to return to
the configuration wizard:
reboot

Verify a successful simultaneous drive firmware update 25


Copyright © 2019 Dell Inc. or its subsidiaries. All rights reserved.

Published January 2019

Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS-IS.“ DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH
RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED IN THIS PUBLICATION
REQUIRES AN APPLICABLE SOFTWARE LICENSE.

Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the property of their respective owners.
Published in the USA.

26 Drive Support Package 1.29