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NOTE:

1. The circled are the only required details to be filled in the prescribed excel table when
submitting requests for waiver to amnesty@zra.org.zm and not the crossed out penalty
reference number
2. The prescribed format should be in EXCEL ONLY and not Word, PDF or as text in an email
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3. Only applications done before the 24 April, 2017( that is Acknowledgment date before
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24 April, 2017) should be sent to the above Amnesty email address as applications after this
date (that is Acknowledgment date after 24th April, 2017) will be dealt with on Taxonline

For detailed guidelines, please visit our website: www.zra.org.zm

For further information contact:

Customer Service Center on


Tel: 5972(Airtel & MTN), +260 211381111
0971 281111 / 0962 251111
E-mail: advice@zra.org.zm
Website: www.zra.org.zm