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Issue Date 21SEP15

MAINTENANCE CONTROL MANUAL


Issue 03 Rev 00
PREFACE
Chapter 0.1
Contents
Page 1

0.1 CONTENTS

Chapter 0 - Front Matter


0.1 Contents
0.2 List of Effective Pages
0.3 Records of Amendment
0.4 Distribution List
0.5 Abbreviations & Definitions
0.6 General Information
0.7 Records of Temporary Revision/s
0.8 MCM Amendment Procedures
0.9 Provision for creating Departmental Manual
Chapter 1 - Management
1.1 Corporate Commitment
1.2 Safety and Quality Policy
1.3 Organization Chart
1.4 Management Personnel
1.5 Terms of Reference
1.5.1 Accountable Manager
1.5.2 Head of Engineering
1.5.3 Quality Assurance Manager
1.5.4 Engineering Support Manager
1.5.5 Materials Manager
1.5.6 Technical Services Engineer
1.5.7 Technical Planning Executive
1.5.8 Technical Planners
1.5.9 Technical Publications Officer
1.5.10 Technical Records Officer
1.5.11 Materials Executive
1.5.12 Material Officer
1.5.13 Store Executive
1.5.14 Store Inspector
1.5.15 Store Officer
1.5.16 Store Assistant
1.6 Manpower Resources
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.1
Contents
Page 2

1.7 Facilities
1.8 Notification to Local Authority
Chapter 2 - Maintenance Procedure
2.1 Maintenance Procedure
2.2 Pre-Flight Inspection
2.3 Aircraft Technical Log Utilization and MEL Application
2.4 Mandatory Dispatch
2.5 Carry Forward Items
2.6 Handling of Emergency Equipment
2.7 Maintenance Documentation
2.8 Maintenance Instruction
2.9 Required Inspection Items (RII)
2.10 Shift/Task Handover Procedure
2.11 Acceptance to Proceed
2.12 Ferry Flight Permit
2.13 Notification to CAAP/Operator/Manufacturer
2.14 Cannibalization
2.15 Procedures for issuance of CoA
2.16 Supplier and Sub-Contractor Control
2.17 Components and maintenance Inspection and Acceptance
2.18 Scrap Handling Procedure
2.19 Quarantine Procedure
Chapter 3 - Engineering Procedures
3.1 Reliability Program
3.2 Mandatory Instructions Procedure
3.3 Non-Mandatory Instructions Procedure
3.4 Repair Procedure
3.5 Aircraft Maintenance Program
3.6 Effectiveness of Aircraft Maintenance Program
3.7 Maintenance Program - Escalation-De-escalation
3.8 Technical Records Control
3.9 Flight Data Recorder
3.10 RVSM Maintenance Program
3.11 PBN

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.1
Contents
Page 3

3.12 ADS-B out Procedure


3.13 CAT II and CAT III Maintenance Procedures
3.14 Engineering Forms Procedure
3.15 Notification of Maintenance Data Discrepancies
3.16 Control of Software
3.17 Engineering Personnel Training Program
3.18 Rest and Duty Limitations
3.19 Short Term Escalation
3.20 Weight and Balance Control Procedure
3.21 Aircraft Weighing
3.22 Flight Test Procedure
3.23 Aircraft Maintenance Logbook (MR1) Retention Process
Chapter 4 - Appendices
4.1 Sample of Documents
Chapter 5 - Contracted Maintenance
5.1 List of Contracted Maintenance
5.2 Scope of Work
5.3 Maintenance and Inspection Release

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.3
Record of Amendments
Page 1

0.3 RECORD OF AM E N D M E N T S

Rev. Insertion
Issue Rev. Date Reason for Revision Inserted By
No Date

1 0 Nov 2009 Original Issue


-Revised/changed the control
no. due to previous MCM Mar 2010 J. Baltazar
1 01 Mar 2010
0.0.9 has been deleted
-Revised/updated/added
1 02 Sep 2010 related new Organization Sep 2010 R.Icban
accordingly
-Revised/updated to reflect
1 03 Mar 2011 MCM compliance with CAAP Mar 2011 S. Datuadiamla
CAR

04 Aug 2012 - Aug 2012 J. Baltazar


1

05 Feb 2013 - Feb 2013 D. Santamaria


1

1 06 Sep 2013 - Sep 2013 Kenneth Tabbilos

Revamp format and manual


2 00 Oct 2013 Oct 2013 Jason V. Delano
(New Issuance)
Incorporate procedure for
2 01 JAN2014 doing temporary revisions. Jan 2014 Jason V. Delano

Revise and create new


2 02 MAY2014 May 2014 Jason V. Delano
procedures
Reissue manual to
incorporate the name
change, new format, the
3 00 SEP 2015 Sep 2015 A. Pabilona
temporary revisions, and to
revamp the procedures and
policies.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.4
Distribution List
Page 1

0.4 DISTRIBUTION LIST

HOLDER LOCATION COPY NO

Technical Publication (Master Copy) Philippines AirAsia Inc. 001

Principal Airworthiness Inspector (CAAP) CAAP 002

Softcopy shall be distributed to the following:

1. Accountable Manager, Philippines AirAsia Inc.


2. Head of Engineering, Philippines AirAsia Inc.
3. Maintenance Operations Control, Philippines AirAsia Inc.
4. Materials and Purchasing, Philippines AirAsia Inc.
5. Engineering Support Manager, Philippines AirAsia Inc.
6. Quality Management Manager, Philippines AirAsia Inc.
7. All Contracted Approved Maintenance Organization
7.1 Taikoo (Xiamen) Aircraft Engineering Co., Ltd
7.2 Asiana Airlines, Inc
7.3 Menzies Macau Airport Services, Ltd.
7.4 Aviation Partnership Co., Phils.
7.5 AirAsia Berhad
7.6 Haeco, Hongkong Aircraft Engineering Co., Ltd

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.5
Abbreviations & Definitions
Page 1

0.5 AB B REV I ATI ONS & D EFI NITI ON S

1 AAZ Philippines AirAsia Inc.


2 ACMI Aircraft, Crew, Maintenance, Insurance
3 AD Airworthiness Directive
4 ADF Automatic Direction Finder
6 AAC All Aircraft
7 AMP Approved/Aircraft Maintenance Program
8 AOC Air Operator Certificate
APU Auxiliary Power Unit
9 ATA Air Transport Association
10 ATP Air Transport Pilot / Acceptance To Proceed
11 BER Beyond Economical Repair
12 CAAP Civil Aviation Authority of the Philippines
13 CAT Commercial Air Transport or approach category
14 C OF A Certificate of Airworthiness
15 CDL Cabin Defect Log
16 CFI Carry Forward Items
17 CMR Certificate of Maintenance Review
18 CRS Certificate of Release to Service
19 CRS-SMI Certificate of Release to Service – Scheduled Maintenance
20 CS InspectionStaff
Certifying
21 DH Decision Height
22 DME Distance Measuring Equipment
23 EI Engineering Instructions
24 ELT Emergency Locator Transmitter
25 EO Engineering Order
26 EPM Engineering Procedures Manual
27 ESDS Electrostatic Discharge Sensitive
28 EVMER Employee Voluntary Maintenance Error Report
29 FAA Federal Aviation Administration
30 FFP Ferry Flight Permit
31 FIFO First In First Out
32 HF Human Factor
33 IC Inspection Card
34 IFR Instrument Flight Rating
35 ILS Instrument Landing System
36 IMC Instrument Meteorological Condition
37 JAA Joint Aviation Authorities
39 LAME Licensed Aircraft Maintenance Engineer
40 LOPA List of Passenger Amenities
41 LRNS Long Range Navigation Systems
42 LWTR License Without Type Rating
43 MAA Air Asia Malaysia
44 MCM Maintenance Control Manual
45 MEDA Maintenance Error Decision Aid
46 MEL Minimum Equipment List

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.5
Abbreviations & Definitions
Page 2

47 MEMS Maintenance Error Management System


48 MHz Megahertz
49 MLS Microwave Landing System
50 MNPS Minimal Navigation Performance Specifications
51 MOC Maintenance Operations Control
52 MOR Mandatory Occurrence Report
53 MPD Maintenance Planning Document
54 MR1 Maintenance Report 1 (Technical Log)
55 MR2 Maintenance Report 2 (Deferred Defect)
56 NDB Non-Directional Beacon
57 NCR Non Compliance Report
58 NDT Non Destructive Testing
59 NTC Notice To Crew
60 OEM Original Equipment Manufacturer
61 PBE Protective Breathing Equipment
62 PBN Performance Base Navigation
63 PIC Pilot-In-Command
64 PIREPS Pilot Reports
65 PMA Parts Manufactured Approval
66 QA Quality Assurance
67 QAI Quality Assurance Inspector
68 QAM Quality Assurance Manager
69 QCI Quality Control Inspector
70 QN Quality Notice
71 RCP Required Communication Performance
72 RI Repair Instructions
73 RNAV Area Navigation
74 RVSM Reduced Vertical Separation Minimum
75 SMS Safety Management System
76 SB Service Bulletin
77 SMR Special Maintenance Request
78 SSR Secondary Surveillance Radar
79 TAA Thai Air Asia
80 TDE Technical Document Evaluation
81 TSE Technical Services Engineer
82 SF State Flight
83 UN United Nation
84 VFR Visual Flight Rules
85 VMC Visual Meteorological Condition
86 VOR VHF Omnidirectional Range
87 VSM Vertical Separation Minimum

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.5
Abbreviations & Definitions
Page 3

Accountable Manager
The person acceptable to the Authority who has corporate authority for ensuring that all
operations and maintenance activities can be financed and carried out to the standard
required by the Authority and any additional requirements defined by the operator.
Aircraft
Any machine that can derive support in the atmosphere from the reactions of the air other
than the reactions of the air against the earth's surface.

Aircraft Address
A unique combination of twenty-four bits available for assignment to an aircraft for the
purpose of air-ground communications, navigation and surveillance.

Apron
A defined area, on a land airport, intended to accommodate aircraft for purposes of
loading or unloading passengers, mail or cargo, fuelling, parking or maintenance.
Aircraft Certificate of Registration
Each owner or operator of an aircraft shall carry the aircraft certificate of registration on
the aircraft and available for inspection.

Aircraft Airworthiness Certificate


Each owner or operator of an aircraft shall display that certificate in the cabin of the aircraft
or at the entrance to the aircraft flight deck.

Approved Maintenance Organization (AMO) Certificate


Each holder of an AMO certificate shall prominently display that certificate in a place
accessible to the public in the principal business office of the AMO.

Aircraft Technical Log


A document attached to an aircraft for recording defects and malfunctions discovered
during operation and for recording details of all maintenance carried out while the aircraft
is operating between scheduled visits to the base maintenance facility. It also contains
operating information relevant to flight safety and maintenance data that the operating
crew need to know.

Aircraft Operating Agency


The person, organization or enterprise engaged in, or offering to engage in, an aircraft
operation.

Aircraft Operating Manual


A manual, acceptable to the State of the Operator, containing normal, abnormal and
emergency procedures, checklists, limitations, performance information, details of the
aircraft systems and other material relevant to the operation of the aircraft.

Air Operator Certificate (AOC)


A certificate authorizing an operator to carry out specified commercial air transport
operations.

Airmanship
The consistent use of good judgment and well-developed knowledge, skills and attitudes to
accomplish flight objectives.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.5
Abbreviations & Definitions
Page 4

Airplane
A power driven heavier than air aircraft, deriving its lift in flight chiefly from aerodynamic
reactions on stir-laces which remain fixed tinder given, conditions of flight.

Airport
(aerodrome)
A defined area on land or water including any buildings, installations and equipment
intended to be used either wholly or in part for the arrival, departure and surface
movement of aircraft.

Area Navigation (RNAV)


A method of navigation which permits aircraft operation on any desired flight path within
the coverage of ground or space-based navigation aids or within the limits of the capability
of self-contained aids, or a combination of these.

Approved
Training
Training conducted under special curricula and supervision approved by the Authority
that, (in the case of flight crew members), is conducted within an approved training
organization.

Approved Training Organization


An organization approved by the Authority in accordance with the requirements of
CAR Part 3 to perform training (e.g.: flight crew training) and operating under the
supervision of the Authority (Civil Aviation Authority of the Philippines).

Cabin Crew Member


A crew member who performs, in the interest of safety of passengers, duties assigned by
the operator or the pilot-in-command (PIC) of the aircraft, but who shall not act as a flight
crew member.

Cargo Aircraft
Any aircraft carrying goods or property but not passengers.

Category I (CAT I)
Operation
A precision instrument approach and landing with a decision height not lowerthan 60 m
(200 ft) and with either a visibility not less than 800 m or a runway visual range not less
than 550 m.

Category II (CAT II)


Operation
A precision instrument approach and landing with a decision height lower than 60m
(200ft), but not lower than 30 m (100 ft), and a runway visual range not less than 350 m.

Category IIIA (CAT IIIA) Operation.


A precision instrument approach and landing with:
a) a decision height lower than 30 m (100 ft) or no decision height; and
b) a runway visual range not less than 200 m.

Category IIIB (CAT IIIB) Operation.


A precision instrument approach and landing with:

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.5
Abbreviations & Definitions
Page 5

a) a decision height lower than 15 m (50 ft) or no decision height; and


b) a runway visual range less than 200 m but not less than 50 m.

Category IIIC (CAT IIIC) Operation


A precision instrument approach and landing with no decision height and no runway visual
range limitations.

Calendar
Month
A period of a month beginning and ending with the dates that are conventionally accepted
as marking the beginning and end of a numbered year (as January 1 through January 31 in
the Gregorian calendar).

Calendar
Year
A period of a year beginning and ending with the dates that are conventionally accepted as
marking the beginning and end of a numbered year (as January 1 through December 31 in
the Gregorian calendar).

Certificated Approved Maintenance Organization


Means approved by the Civil Aviation Authority of the Philippines.

Commercial Air Transport Operation


An aircraft operation involving the transport of passengers, cargo or mail for remuneration or
hire.

Configuration Deviation List (CDL)


A list established by the organization responsible for the type design with the approval of
the State of Design which identifies any external parts of an aircraft type which may be
missing at the commencement of a flight and which contains, where necessary, any
information on associated operating limitations and performance correction.

Crew Member
A person assigned by an operator to duty on an aircraft during a flight duty period.

Dangerous Goods
Articles or substances which are capable of posing a risk to health, safety, property or the
environment and which are shown in the list of dangerous goods in the Technical
Instructions or which are classified according to those instructions.

Dangerous Goods Accident


An occurrence associated with and related to the transport of dangerous goods which
result in fatal or serious injury to a person or major property damage.

Dangerous Goods Incident


An occurrence, other than a dangerous goods accident, associated with and related to the
transport of dangerous goods, not necessarily occurring on board an aircraft, which results
in injury to a person, property damage, fire, breakage, spillage, leakage of fluid or radiation
or other evidence that the integrity of the packaging has not been maintained. Any

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.5
Abbreviations & Definitions
Page 6

occurrence relating to the transport of dangerous goods which seriously jeopardizes an


aircraft or its occupants is deemed to constitute a dangerous goods incident.

Dangerous Goods Transport Document


A document specified by the ICAO Technical Instructions for the Safe Transportation of Dangerous
Goods by Air. It is completed by the person who offers dangerous goods for air transport and
contains information about those dangerous goods. The document bears a signed declaration
indicating that the dangerous goods are fully and accurately described by their proper shipping
names and UN numbers (if assigned) and that they are correctly classified, packed, marked,
labelled and in a proper condition for transport

Directly In Charge
A person assigned to a position in which he or she is responsible for the work of a shop or
station that performed maintenance, preventive maintenance, or modifications, or other
functions affecting aircraft airworthiness.

Emergency Locator Transmitter (ELT)


A generic term describing equipment which broadcast distinctive signals on designated
frequencies and, depending on application, may be automatically activated by impact or be
manually activated. An ELT may be any of the following
(a) Automatic fixed ELT [ELT(AF)]. An automatically activated ELT which is permanently
attached to an aircraft.
(b) Automatic portable ELT [ELT(AP)]. An automatically activated ELT which is rigidly
attached to an aircraft but readily removable from the aircraft.
(c) Automatic deployable ELT [ELT(AD)]. An ELT which is rigidly attached to an aircraft and
which is automatically deployed and activated by impact, and, in some cases, also by
hydrostatic sensors. Manual deployment is also provided.
(d) Survival ELT [ELT(S)]. An ELT which is removable from an aircraft, stowed so as to
facilitate its ready use in an emergency, and manually activated by survivors.

Equivalent System of Maintenance


An AOC holder may conduct maintenance activities through an arrangement with an AMO
or may conduct its own maintenance, preventive maintenance, or alterations, so long as
the AOC holder's maintenance system is approved by the Authority and is equivalent to
that of an AMO, except that the approval for return to service of an aircraft/aeronautical
product shall be made by an appropriately licensed aviation maintenance technician or
aviation repair specialists as appropriate.

Exception
A provision in ICAO Annex 18 which excludes a specific item of dangerous goods from the
requirements normally applicable to that item.

Facility
A physical plant, including land, buildings, and equipment, which provide the means for
the performance of maintenance, preventive maintenance, or modifications of any article.

Flight Crew Member


A licensed crew member charged with duties essential to the operation of an aircraft on the
flight deck during a flight duty period.
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
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Issue 03 Rev 00
PREFACE
Chapter 0.5
Abbreviations & Definitions
Page 7

Flight Recorder
Any type of recorder installed in the aircraft for the purpose of complementing
accident/incident investigation.

Flight Safety Document System.


A set of inter-related documentation established by the operator, compiling and organizing
information necessary for flight and ground operations, and comprising, as a minimum, the
operations manual and the operator’s maintenance control manual.

Handling Agent
An agency which performs on behalf of the operator some or all of the latter's functions including
receiving, loading, unloading, transferring or other processing of passengers, or cargo
Holdover Time
The estimated time de-icing/anti-icing fluid will prevent the formation of frost or ice and the
accumulation of snow on the protected surfaces of an aircraft. Holdover time begins when
the final application of de-icing or anti-icing fluid commences and expires when the de-icing
or anti-icing fluid applied to the aircraft loses its effectiveness.

Housing
Buildings, hangars, and other structures to accommodate the necessary equipment
and materials of a maintenance organization that:
(i) Provide working space for the performance of maintenance, preventive maintenance, or
modifications for which the maintenance organization is certificated and rated; and
(ii) Provide structures for the proper protection of aircraft, airframes, aircraft engines,
propellers, appliances, components, parts, and subassembliesthereof during
disassembly, cleaning, inspection, repair, modification, assembly, and testing; and
(iii) Provide for the proper storage, segregation, and protection of materials, parts, and
supplies.

Human Factors Principle


Principles which apply to aeronautical design, certification, training, operations and
maintenance and which seek safe interface between the human and other system
components by proper consideration to human performance.

Incompatible
Describing dangerous goods, which if mixed, would be liable to cause a dangerous
evolution of heat or gas or produce a corrosive substance.

Interchange Agreement
A leasing agreement which permits an air carrier to dry lease and take or relinquish
operational control of an aircraft at an airport.

Lease
A lease can be understood to be a contractual arrangement whereby a properly licensed air
operator gains commercial control of an entire aircraft without transfer of ownership

Lease (Wet)
A lease where the aircraft is provided with crew.

Lease (Damp or Moist)


A wet lease aircraft that includes the cockpit crew but not the cabin crew.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.5
Abbreviations & Definitions
Page 8

Lease (Dry)
A lease where the aircraft is provided without crew.

Licensing Authority
The Civil Aviation Authority of the Philippines designated by a Contracting State as
responsible for the licensing of personnel, in the case of Philippines, the Civil
Aviation Authority of the Philippines, hereinafter referred to as “the Authority”.

Maintenance
The performance of tasks required to ensure the continuing airworthiness of an aircraft, including any
one or combination of overhaul, inspection, replacement, defect rectification, and the embodiment of
a modification or repair.

Maintenance Control Manual


A document that describes the operator’s procedures necessary to ensure that all
scheduled and unscheduled maintenance is performed on the operator’s aircraft on time
and in a controlled and satisfactory manner.

Maintenance Procedures Manual


A document endorsed by the head of the maintenance organization which details the
maintenance organization's structure and management responsibilities, scope of work,
description of facilities, maintenance procedures and quality assurance or inspection
systems.

Maintenance Program
A document which describes the specific scheduled maintenance tasks and their frequency
of completion and related procedures, such as a reliability program, necessary for the safe
operation of those aircraft to which it applies.

Maintenance Release
A certification confirming that the maintenance work to which it relates has been complied
with in accordance with the applicable standards of airworthiness, using approved
data.

Modification
The alteration of an aircraft/aeronautical product in conformity with an approved standard.

Major Modification
Major modification means an alteration not listed in the aircraft, aircraft engine
specifications -
(1) that might appreciably affect weight, balance, structural strength, performance,
power-plant, operations, flight characteristics, or other
qualities affecting airworthiness; or
(2) that is not done according to accepted practices or cannot be done by elementary
operations. Described in IS: 5.1.1.2(a)(3).

Major Repair
Major repair means a repair:
(1) that if improperly done might appreciably affect weight, balance, structural strength,

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
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Issue 03 Rev 00
PREFACE
Chapter 0.5
Abbreviations & Definitions
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performance, power-plant, operations, flight characteristics, or other qualities affecting


airworthiness; or
(2) that is not done according to accepted practices or cannot be done by elementary
operations. Described in IS: 5.1.1.2(a)(4).

Master Minimum Equipment List (MMEL)


Is a reference manual approved by EASA that must be used as a reference by the
operator to develop its MEL.

Navigation Specification
A set of aircraft and flight crew requirements needed to support performance-based
operations within a defined airspace There are two kinds of navigation specifications: RNP
Specification: A navigation specification based on area navigation that includes the
requirement for performance monitoring and alerting, designated by the prefix RNP, e.g.:
RNP-4, RNP-APCH. RNAV Specification: A navigation specification based on area
navigation that does not include the requirement for performance monitoring and alerting,
designated by the prefix RNAV, e.g.: RNAV-5, RNAV-1.

Non Passenger (Crew member)


An operator’s employee permitted by, and carried in accordance with, the instructions
contained in the Operations manual; an authorized representative of an Authority; a
person with duties in respect of a particular shipment onboard.

Operation
An activity or group of activities which are subject to the same or similar hazards and which
require a set of equipment to be specified, or the achievement and maintenance of a set of
pilot competencies, to eliminate or mitigate the risk of such hazards.

Operational Control
The exercise of authority over the initiation, continuation, diversion or termination of a flight
in the interest of the safety of the aircraft and the regularity and efficiency of the flight.

Operational Flight Plan


The operator’s plan for the safe conduct of the flight based on consideration of aircraft
performance, other operating limitations and relevant expected conditions on the route to
be followed and at the airports/heliports concerned.

Operations Manual
A manual containing procedures, instructions and guidance for use by operational
personnel in the execution of their duties.

Operations Specifications
The authorizations, conditions and limitations associated with the air operator certificate
(AOC) and subject to the conditions in the operations manual.
Overhaul
The restoration of an aircraft/aeronautical product using methods, techniques, and practices
acceptable to the Civil Aviation Authority of the Philippines, including disassembly, cleaning,
and inspection as permitted, repair as necessary, and reassembly; and tested in
accordance with approved standards and technical data, or in accordance with current
standards and technical data acceptable to the Authority, which have been developed and

Authority: Head of Engineering, Philippines AirAsia Inc.


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Issue 03 Rev 00
PREFACE
Chapter 0.5
Abbreviations & Definitions
Page 10

documented by the State of Design,holder of the type certificate, supplemental type


certificate, or a material, part, process, or appliance approval under Parts Manufacturing
Authorization (PMA) or Technical
Standard Order
(TSO).

Over-pack
An enclosure used by a single shipper to contain one or more packages and to form one
handling unit for convenience of handling and stowage.

Package
The complete product of the packing operation consisting of the packaging and its contents
prepared for transport.

Packaging
Receptacles and any other components or materials necessary for the receptacle to
perform its containment function and to ensure compliance with the packing requirements.

Passenger Aircraft
An aircraft that carries any person other than a crew member, an operator’s employee in an
official capacity, an authorized representative of an appropriate national authority or a person
accompanying a consignment or other cargo.

Performance-based Navigation (PBN)


Area navigation based on performance requirements for aircraft operating along an ATS
route, on an instrument approach procedure or in a designated airspace.

Preventative Maintenance
Simple or minor preservation operations and the replacement of small standard parts,
not involving complex assembly operations, described in IS: 5.1.1.2(a)(5).

Procedures Manual
A manual containing procedures, instructions and guidance for use by personnel of the
Aviation Training Organization in the execution of their duties in meeting the requirements
of the certificate.

Proper Shipping Name


The name to be used to describe a particular article or substance in all shipping documents
and notifications and, where appropriate, on packaging.

Quality Assurance
As distinguished from quality control, involves activities in the business, systems, and
technical audit areas. A set of predetermined systematic actions, which are required to
provide adequate confidence that a product or service satisfies quality requirements.
Quality Control
The operational techniques and activities that are used to fulfill requirements for
quality.

Quality Management
All activities of the overall management function that determine the quality policy, objectives

Authority: Head of Engineering, Philippines AirAsia Inc.


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Issue 03 Rev 00
PREFACE
Chapter 0.5
Abbreviations & Definitions
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and responsibilities, and implementing them by means such as quality planning, quality
control, quality assurance and quality improvement within the quality system.

Quality Manager
The manager, acceptable to the Civil Aviation Authority of the Philippines,
responsible for the management of the Quality system, monitoring function and
requesting corrective actions.

Quality System
Documented organizational procedures and policies; internal audit of those policies and
procedures; management review and recommendation for quality improvement.

Rating
An authorization entered on or associated with a license and forming part thereof, stating
special conditions, privileges or limitations pertaining to such license.
Rebuild
The restoration of an aircraft/aeronautical product by using methods, techniques, and
practices acceptable to the Civil Aviation Authority of the Philippines, when it has been
disassembled, cleaned, inspected as permitted, repaired as necessary, reassembled, and
tested to the same tolerances and limits as a new item, using either new parts or used parts
that conform to new part tolerances and limits. This work will be performed by only the
manufacturer or an organization approved by the manufacturer, and Authorized by the State
of Registry.

Repair
The restoration of an aeronautical product to an airworthy condition to ensure that the aircraft
continues to comply with the design aspects of the appropriate airworthiness requirements
used for the issuance of the type certificate for the respective aircraft type, after it has been
damaged or subjected to wear.

Restricted Area
An airspace of defined dimensions, above the land areas or territorial waters of a State,
within which the flight of aircraft is restricted in accordance with certain specified
conditions.

Return to Service (RTS)


A document signed by an authorized representative of an approved maintenance
organization (AMO) in respect of an inspection, repair or modification on a complete
aircraft, engine or propeller after it has received a Maintenance Release for the maintenance
performed at an AMO.

Runway
A defined rectangular area on a land aerodrome prepared for the landing and take-off of
aircraft.

Safety Management System (SMS)


A systematic approach to managing safety, including the necessary organizational
structures, accountabilities, policies and procedures.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.5
Abbreviations & Definitions
Page 12

Signature
An individual's unique identification used as a means of authenticating a maintenance
record entry or maintenance record. A signature may be hand- written, electronic, or any
other form acceptable to the Authority.

Specialized Maintenance
Any maintenance not normally performed by an AMO (e.g. tire retreating, plating, etc.)

Specific Operating Provisions


The Specific Operating Provisions describe the ratings (Class and/or Limited) in detail and
will Contain or reference material and process specifications used in performing repair work,
along with any limitations applied to the maintenance organization. The Accountable
Manager and the Authority sign this document.

State of Design
The State having jurisdiction over the organization responsible for the type design.

State of Manufacture
The State having jurisdiction over the organization responsible for the final assembly of the
aircraft.
State of Registry
The State on whose register the aircraft is entered.

State of the Operator


The State in which the operator's principal place of business is located or, if there is no such place
of business, the operator's permanent residence
State of Origin
The State in which dangerous goods were first loaded on an aircraft.

Taxiing
Movement of an aircraft on the surface of an aerodrome under its own power, excluding take-
off and landing.

Taxiway
A defined path on a land aerodrome established for the taxiing of aircraft and intended
to provide a link between one part of the aerodrome and
another, including:
(a) Aircraft stand taxi lane. A portion of an apron designated as a taxiway and intended to
provide access to aircraft stands only.
(b) Apron taxiway. A portion of a taxiway system located on an apron and intended to
provide a through taxi route across the apron.
(c) Rapid exit taxiway. A taxiway connected to a runway at an acute angle and
designed to allow landing aeroplanes to turn off at higher speeds than are achieved on
other exit taxiways thereby minimizing runway occupancy times.
Technical Instructions
The latest effective edition of the Technical Instructions for the Safe Transport of
Dangerous Goods by Air (Doc 9284-AN/905), including the supplement and any addendum,
approved and published by decision of the Council of the ICAO. The term "Technical
Instructions" is used in this Part.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.5
Abbreviations & Definitions
Page 13

Terrain
The surface of the Earth containing naturally occurring features such as mountains, hills,
ridges, valleys, bodies of water, permanent ice and snow, and excluding obstacles.

Threat
Events or errors that occur beyond the influence of an operational person, increase
operational complexity and must be managed to maintain the margin of safety.

Threat Management
The process of detecting and responding to threats with countermeasures that reduce or
eliminate the consequences of threats and mitigate the probability of errors or undesired
states.

Threshold
The beginning of that portion of the runway usable for landing.

Touchdown
The point where the nominal glide path intercepts the runway.

Track
The projection on the earth’s surface of the path of an aircraft, the direction of which
path at any point is usually expressed in degrees from North (true, magnetic or grid).

Traffic Avoidance Advice


Advice provided by an air traffic services unit specifying manoeuvres to assist a pilot to
avoid a collision

Traffic Information
Information issued by an air traffic services unit to alert a pilot to other known or observed air
traffic which may be in proximity to the position or intended route of flight and to help the pilot
avoid a collision.

Training Manual
A manual containing the training goals, objectives, standards syllabi, and curriculum for
each phase of the approved training course. ICAO Doc 7192, Part D-1

Training Specifications
A document issued to an Aviation Training Organization certificate holder by the Republic of
the Philippines that specifies training program requirements and authorizes the conduct of
training, checking, and testing with any limitations thereof.

Total Estimated ElapsedTime


For IFR flights, the estimated time required from take-off to arrive over that designated point,
defined by reference to navigation aids, from which it is intended that an instrument
approach procedure will be commenced, or, if no navigation aid is associated with the
destination aerodrome, to arrive over the destination aerodrome. For VFR flights, the
estimated time required from take-off to arrive over
the destination aerodrome.

Traffic Avoidance Advice

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.5
Abbreviations & Definitions
Page 14

Advice provided by an air traffic services unit specifying manoeuvres to assist a pilot to avoid
a collision.

Traffic Information
Information issued by an air traffic services unit to alert a pilot to other known or observed air
traffic which may be in proximity to the position or intended route of flight and to help the pilot
avoid a collision.

Type Certificate
A document issued by a Contracting State to define the design of an aircraft type and to
certify that this design meets the appropriate airworthiness requirements of that State.

UN Number
The four-digit number assigned by the United Nations Committee of Experts on the
Transport of Dangerous Goods to identify a substance or a particular group of substances.

Visual Meteorological Conditions (VMC)


Meteorological conditions expressed in terms of visibility, distance from cloud, and ceiling,
equal to or better than specified minima.

VFR
The symbol used to designate the visual flight rules.

VFR Flight
A flight conducted in accordance with the visual flight rules

VISIBILITY
Visibility for aeronautical purposes is the greater of:
(a) the greatest distance at which a black object of suitable dimensions, situated near
the ground, can be seen and recognized when observed against a bright background;
the greatest distance at which lights in the vicinity of 1 000 candelas can be seen and
identified against an unit background

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.6
General Information
Page 1

0.6 G E N E R AL I N F O R M AT I ON

0.6.1 Organizational Background


0.6.1.1 Philippines AirAsia Inc. is a low cost carrier modeled on the successful Air
Asia model and is to operate from its first base and hub at Ninoy Aquino
Internal Airport (MNL). Its business is to be identified as Philippines AirAsia
Inc..
0.6.1.2 The derived low cost structure of the airline will be from the sharing of
common capabilities of the AirAsia Group which is currently the lowest in
the world in terms of cost per ASK.
0.6.1.3 This will enable Philippines AirAsia Inc. to offer affordable fares and
generate more travellers between the Philippines and the rest of the region
and has been similarly done in many countries by the AirAsia Group of
airlines.
0.6.1.4 Philippines AirAsia Inc. plans to connect MNL with the rest of South East
Asia where Philippines AirAsia Inc. has the largest routes network serving
many city pairs. The primary objective is that Philippines AirAsia Inc. will be
able to bring more foreign travelers to the Philippines and also to the other
ASEAN destinations through the gateway of CRK.
0.6.1.5 Philippines AirAsia Inc. will contribute in its role of serving foreigners to the
Philippines and to Filipinos that opts for affordable fares and services of the
AirAsia Brand. It is to enable OFW of the Philippines and Filipinos abroad
to return to the Philippines using the various hubs and flights of the AirAsia
Group of airlines.
0.6.1.6 As Philippines AirAsia is the 40% Partner of Philippines AirAsia Inc., it will
be able to benefit from the common infrastructure and facilities of
Philippines AirAsia Inc.. This includes the adoption of common proven
SOPs, high safety standards, internationally accepted training standards,
similar aircraft and economies of scale, well recognized brand, big market
base, etc. Philippines AirAsia Inc. will subscribe to the same SOPs,
trainings, aircraft fleets, standards, and policies of the Philippines AirAsia
Inc. Group for its business operation.
0.6.1.7 Filipinos will be employed for all positions within Philippines AirAsia Inc.
except where qualified Filipinos are not obtainable. Expatriates may be
employed temporarily for these few cases.
0.6.1.8 It is also planned that key services are outsourced, i.e. aircraft
maintenance, ground handling, etc., until in-house capabilities are
achieved or deemed more cost effective to remain as outsourced services.
0.6.2 Relationship with other Organizations
0.6.2.1 Philippines AirAsia Inc. currently has ‘Aircraft Maintenance Support
Agreement’ with Aviation Partnership Co. Phils., and Dornier Technology
Inc., an Approved Maintenance Organization that provides maintenance
support which includes scheduled maintenance, preventive maintenance,
line maintenance, repair and modifications. Philippines AirAsia Inc. and the
contracted by Authority approved AMO, Philippines AirAsia Inc. shall

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.6
General Information
Page 2

ensure that the maintenance procedures and the quality procedures for
completing and signing maintenance release and return to service shall be
provided accordingly, as required in PCAR Parts 9.4.1.2 (a) (2), (3), (5) and
(6).
0.6.2.2 A list of all other sub-contractors approved by Philippines AirAsia Inc.
Engineering is controlled in a separate file and maintained by the Quality
Management Department.
0.6.3 Fleet Composition – Type of Operation
0.6.3.1 Philippines AirAsia Inc. is currently authorized to conduct commercial air
transport operations using fleet composition as below:
0.6.3.1.1 A320-214
0.6.3.1.2 A320-216
0.6.3.1.3 A320-232
0.6.3.1.4 A320-233
0.6.3.2 A separate applicability listing shall be kept by Technical Services Division.
0.6.3.3 All flights will be on point service with MNL being the Main Base.
0.6.4 Main Base Location
0.6.4.1 Philippines AirAsia Inc. established a main operation based in Asian
Aeronautics Hangar, General Aviation Area, Domestic Road, Pasay City,
Philippines and a maintenance base in Ninoy Aquino International Airport
Terminal 4, Domestic Road, Pasay City, Philippines. Philippines AirAsia
Inc. is also a holder of AMO.
0.6.5 Line Station Locations
0.6.5.1 For non-engineering manned line stations, a list are controlled in a
separate file and maintained by the Quality Management Department, and
will be available for review upon request.
0.6.6 Maintenance Control Manual
0.6.6.1 The Maintenance Control Manual (MCM) describes the policies and
procedures described in PCAR 9.4.1.4. This manual contains procedures
for servicing and maintenance through the contracted AMO; a maintenance
program containing maintenance tasks and intervals at which these tasks
are to be performed; the responsibilities of the various classes of skilled
maintenance personnel; the servicing and maintenance methods which
may be prescribed by, or which requires amendments, review and approval
by Authority; and the procedure for preparing the maintenance release the
circumstances under which this release is to be issued and the personnel
required to sign it. MCM enables the Philippines AirAsia Inc. contracted
AMO and servicing personnel to carry out their duties at a high level of
safety. The designs of this MCM also observe and include Human Factor
principle

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.7
Record of Temporary Revision
Page 1

0.7 RECORD OF TEM PORARY REV ISION

Rev.
Issue Rev. Date Title Chapter Inserted By
No

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.8
MCM Amendment Procedures
Page 1

0.8 M C M AM E N D M E N T P R O C E D U R E S

0.8.1 Purpose

0.8.1.1 Philippines AirAsia Inc. shall ensure the MCM is amended as necessary to keep
the information contained therein is up to date. And to provide a procedure for
the administration and control of amendments or changes to the MCM.

0.8.2 Scope of Application

0.8.2.1 This procedure applies to amendment or changes to the MCM

0.8.3 Procedure

0.8.3.1 Changes to the MCM may be initiated by any engineering staff through his / her
immediate department manager, using publication amendment request form.

0.8.3.2 Any changes to the Maintenance Control Manual (MCM) require approval from
the Authority and must be reviewed by the Quality Management Manager
whenever is necessary.

0.8.3.3 The original issue of this manual shall be Issue 1. A revision number in a
numerical order such as Revision 1, Revision 2, etc. shall identify any changes
or amendment made to the manual. Where extensive revision becomes
necessary, a complete re-issue may be prudent. In such cases, the next issue
number up, in running order, shall be used, e.g. Issue 2, Issue 3, etc. located in
the lower left corner.

0.8.3.4 Revised portion will be highlighted by means of an amendment bar on the left
hand side of the amended text.

0.8.3.5 All amendments shall be furnished promptly by Transmittal Letters to all


holders and to the Authority of the Maintenance Control Manual.

0.8.3.6 Obsolete copies of manual holders must be endorsed to the Technical


Publication and will be mark “Obsolete Copy”.

0.8.3.7 Technical Publication shall distribute copies for each departments or sections as
working copies for their staff via hard or soft copy.

0.8.3.8 For changes affected by Part 1.10.3, dissemination of information to staff shall
be done by Engineering Department

0.8.3.9 Any changes to this manual which requires immediate implementation may be
done through Temporary Revision. All inserted Temporary Revision/s on this
manual shall reflect in the Records of Temporary Revision/s. Temporary
revisions are made prior to the next scheduled revision of this manual.

0.8.3.10 Any temporary revisions to the MCM shall be reviewed and approved by the
Quality Management Manager. Temporary Revision can be identified as yellow
page and shall be inserted next to the affected page/s.
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.8
MCM Amendment Procedures
Page 2

0.8.4 Responsibilities

0.8.4.1 Administration & control of MCM : Engineering Support Manager

0.8.4.2 Approval of MCM : CAAP

0.8.4.3 Distribution of Amendments : Departmental Managers

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 0.9
Provision For Creating Departmental Manual
Page 1

0.9 PROVISION FOR CRE AT ING DEP ARTM ENTAL M ANUAL

0.9.3 Purpose

0.9.3.1 To be able to have a document detailing the daily activities of each division with
in Engineering Department for guiding engineering staffs on their day to day
activities.

0.9.4 Scope of Application

0.9.4.1 The creation of the manual shall be govern by the procedure set forth in this
MCM and shall be approved by Quality Management Manager before the
implementation of the procedure or new procedure created.

0.9.4.2 Each division of Engineering Department shall create their own manual and
shall be maintained by the Division Manager.

0.9.5 Procedure

0.9.5.1 The division managers in Engineering Department shall create the departmental
manual and shall be approved by both Engineering HOD and Quality Manager.

0.9.5.2 The Manual shall contain at least the following information but not limited to
below:

0.9.5.2.1 Approval page;

0.9.5.2.2 Table of Contents;

0.9.5.2.3 List of effective pages;

0.9.5.2.4 Distribution list;

0.9.5.2.5 Records of revision and temporary revisions;

0.9.5.2.6 Division structure all the way down section structure detailing the
staff position;

0.9.5.2.7 Job description and responsibilities of staff under the division


manager and;

0.9.5.2.8 Process or procedure of each section in the division.

0.9.5.3 The manual shall be reviewed in regular basis or upon request to amend/correct
procedures in the manual that is not used anymore

0.9.5.4 The first departmental manual will start from Issue 1 Rev. 00. If there is a need
to insert new procedure or amend, the manual owner can issue a temporary
revision to indicate the changes.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 0.9
Provision For Creating Departmental Manual
Page 2

0.9.5.5 Issuance of revision will be take place once 25% of the content has to be revised
or after the review meeting has taken place. Once the manual has been decided
to be revised all the temporary revision will be incorporated and shall be
indicated as revision in the manual.

0.9.5.6 To revise the manual, the manual holder should indicate the revision by inserting
a vertical bar on the left side next to the paragraph or diagram, which was
revised.

0.9.5.7 Issuance of new Issue will take place when 50% of the manual has been
revised.

0.9.6 Responsibilities

0.9.6.1 Administration & control of EPM : Division Manager

0.9.6.2 Approval of EPM : Head of Engineering

Quality Management Manager

0.9.6.3 Distribution of EPM and its Amendments : Staff assigned by Division

Manager

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.2
Safety and Quality Policy
Page 1

1.2 S AFETY AND QU ALITY POLICY

1.2.1 Quality Policy Commitment


This Maintenance Control Manual defines the organization and procedures upon
which work/order must comply.

Philippines AirAsia Inc. Engineering is committed to provide products and


services to meet the regulatory requirements and service demands of our
customers.

To support the above policy:

a. The management is committed to provide all the necessary resources,


training and suitable environment in developing a skilled, motivated and
responsible workforce and recognizes safety as a prime consideration at all
times.
b. The management shall apply Human Factors principles and
encourages personnel to report maintenance related errors/incidents.

c. Every employee needs to cooperate with the Quality Auditors.

d. Every employee shall strive to continuously maintain and improve safety and
quality standards and be a respected provider of services.

e. Every employee shall recognize that compliance with procedures, quality


standards, safety standards and regulations is the duty of all personnel.

f. Every employee is responsible to do the right things right, the first time all
the time.

1.2.2 Safety Policy Commitment

Safety is the first priority in all of our activities. We are committed to developing,
implementing, maintaining, and improving safety strategy, management systems, and
processes to ensure that all our aviation activities are undertaken with balanced
resource allocation, aimed at achieving the highest level of safety performance and
meeting the highest international safety standards.

All levels of management are accountable for the delivery of this highest level of safety
performance, starting with the Chief Executive Officer.

Our commitment is to:

a. Develop and embed a safety culture in all our aviation activities that
recognizes the importance and value of effective aviation safety
management and acknowledges at all times that safety is
paramount.

b. Clearly define for all staff their accountabilities and responsibilities for
the development and delivery of aviation safety strategy and performance
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.2
Safety and Quality Policy
Page 2

c. Ensure that all staff is provided with adequate and appropriate


aviation safety information and training are competent in safety
matters and are only allocated tasks commensurate with their skills

d. Establish and implement a hazard identification and risk management


process to minimize the risks associated with aircraft operations to a
point that is as low as reasonably practicable/achievable, and conduct
safety reviews to ensure that relevant action is taken

e. Ensure that sufficient skilled and trained resources are always available
to implement safety strategy, policy and processes.

f. Establish and measure our safety performance against realistic


objectives and/or targets.

g. Ensure t h a t t he e xt e r n a l l y supplied s ys t e m s a n d s e r vi c e s t h a t
impacts upon the safety of our operations meet appropriate safety
standards.

h. Actively develop and improve our safety processes to conform to world


class standards and comply with and, wherever possible, exceed
legislative and regulatory requirements and standards.

i. To foster an d e n c o ur a g e the m axim um l e ve l of r e p o r t i n g a n d


transparency with non-punitive safety/hazard reporting and having a just
culture in the airline.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.3
Organization Chart
Page 1

1.3 ORGANIZATION CHART

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.3
Organization Chart
Page 2

Engineering Department Organization Chart

HEAD OF ENGINEERING

ENGINEERING MATERIALS AND


SUPPORT PURCHASING
MANAGER MANAGER

TECHNICAL TECHNICAL
SERVICES PURCHASING

TECHNICAL TECHNICAL
PLANNING STORE / WAREHOUSE

TECHNICAL
RECORDS

TECHNICAL
PUBLICATION

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.3
Organization Chart
Page 3

Quality Assurance Organization Chart

QUALITY ASSURANCE
MANAGER

QUALITY ASSURANCE QUALITY ASSURANCE


OFFICER OFFICER
Administration Training Coordinator

QUALITY TECHNICAL
ASSURANCE TRAINING
SECTION SECTION

QUALITY ASSURANCE TECHNICAL TRAINING


INSPECTOR INSTRUCTOR
Systems and Standards Airframe and Powerplant

QUALITY ASSURANCE TECHNICAL TRAINING


INSPECTOR INSTRUCTOR
Operations Avionics

QUALITY ASSURANCE
INSPECTOR
Induction

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.4
Management Personnel
Page 1

1.4 MAN AGEM ENT PE RS ONNE L

1.4.1 MAINTENANCE AND ENGINEERING MANAGEMENT PERSONNEL

Designation Name

* Accountable Manager Atty. Josephine Joy D. Caneba

* Quality Assurance Manager Mr. Lamberto G. Peña II

* Head of Engineering Mr. Jereme D. Toreja

Engineering Support Manager Engr. Aron Paul C. Pabilona

Materials and Purchasing Manager Ms. Regina B. Buenaventura

Note: * Post Holder that requires by Authority Approval

1.4.1.1 The above personnel shall exercise control over Philippines AirAsia Inc.
operations to ensure that flight operations and maintenance activities are
carried out to the highest degree of safety standards and to ensure that
AMO is in compliance with the regulations in maintenance and quality
system requirements specified in Part 9.4.1.2

1.4.1.2 Any changes to the above management personnel shall mean


immediate revision of this manual.

1.4.1.3 The Authority must be notified at least 10 days prior to the date of
implementation of the revisions.

1.4.1.4 In case of long term absence of any of the above management personnel,
the concerned management personnel, and prior to his absence, may
appoint any qualified representatives to act on his behalf in a limited
capacity as defined by the appointing personnel. However, the
accountability shall remain with the appointing personnel as a result of the
delegated function.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.4
Management Personnel
Page 2

DESIGNATION AM HOE QAM MM

Accountable Manager (AM) 30


days

Head of Engineering (HOE) 30


days

Quality Management Manager (QMM) 30


days

Maintenance Manager (MM) 30


days

1.4.1.5 Philippines AirAsia Inc. may employ a person who does not meet the
appropriate airman qualification or experience but subject to approval or
acceptance by Authority and must meet the requirements of the PCAR that
the person has comparable experience and can effectively perform the
required management function.

1.4.1.6 In case of absence of the post holder, the Quality Management Manager
shall notify the Authority that the Head of Engineering will take over until a
new post holder is hired.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.1
Accountable Manager
Page 1

1.5 TERMS OF REFERENCE

1.5.1 ACCOUNTABLE MANAGER

1.5.1.1 The Accountable Manager acts on the directives and agreed policies of
Philippines AirAsia Inc. Board of Directors.

Immediate Superior:

1.5.1.2 Chief Executive Officer (CEO)

Responsibilities:

1.5.1.3 Manage the airlines operations, its associated administrative and supporting
activities including Maintenance, Flight Operations, Ground Operations,
Marketing, Finance and Corporate Communications. Ensuring that all flight
operations and maintenance activities can be financed and carried out to the
highest degree of safety standard as required by Authority.

Specific Functions

1.5.1.4 Responsible in assigning appropriately qualified Key Officers to specific areas


ensuring their competencies match that of the accountabilities of the said area.

1.5.1.5 Ensure that the company’s aircraft operation is safe and legally compliant and is
in conformance to the regulatory framework governed by the Air Operator
Certificate issued by the Civil Aviation Authority of the Philippines (CAAP).

1.5.1.6 Provide vision for growth and business strategy in the field of “Budget Airline”
operations.

1.5.1.7 Continuously assess Quality, ensuring adequacies in operating standards,


procedures and facilities are at all times consistent with current industry
practice.

1.5.1.8 Ensure effective communications and co-ordination with relevant Government


agencies in the continuous assessment of airports and associated facilities meet
the targeted standards and procedures of flying operations.

1.5.1.9 Ensure the implementation of effective Ground / Flight Safety programs which are
periodically evaluated in terms of its effectivity and adequacy.

1.5.1.10 Ensure that up-to-date knowledge of rules, regulations, policies


and procedures governing aircraft operations are known to key airline personnel
satisfy all laid out regulatory requirements.

1.5.1.11 Ensure that the airlines infrastructure involving the number of personnel, suitable
facilities along with supporting hardware and software are
appropriate in meeting the requirements of the Air Operator Certificate.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.1
Accountable Manager
Page 2

1.5.1.12 Ensure that the necessary resources such as finance, facilities, tools and
equipment, manpower and the managing of airworthiness data issued by the
Aviation Authorities are available and requirements met.

1.5.1.13 Chairman of the Engineering Quality Review Meeting.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.2
Head of Engineering
Page 1

1.5 TERMS OF REFERENCE

1.5.2 HEAD OF ENGINEERING

Immediate Superior:

1.5.2.1 Accountable Manager (AM)

Responsibilities:

1.5.2.2 Institutes and maintains an effective and efficient administrative system in the
Engineering Department to meet the economic and operating targets, while
complying with the company policy and regulatory authority requirements and
safety standard.

Specific Functions

1.5.2.3 Ensures adequate resources: facilities, manpower, equipment, materials and


finance are available for work performance.

1.5.2.4 Ensures the supervision of corrective actions in the review and overall
continuous improvement of quality matters.

1.5.2.5 Maintains a continuous check and control to ensure that the company
resources are properly deployed and utilized.

1.5.2.6 Directs the development, implementation of maintenance policies, procedures


and systems for the Engineering Department to achieve good maintenance
practices and standards.

1.5.2.7 Provides feedback to the Accountable Manager any deficiencies regarding


standards and finance, and issues affecting the function and performance of the
Department.

1.5.2.8 Provides manpower training to meet the level of skills and competencies
required by the regulatory authority and job specifications.

1.5.2.9 Ensures that the delegated responsibilities of each Department are clearly
defined and their accountability for performance expressly understood.

1.5.2.10 Evaluates, negotiates, and recommends suppliers, maintenance and repair


facilities for the provision of maintenance, repair, overhaul and support services.

1.5.2.11 Liaises with and supports the Commercial Department in the development of
business plans, proposals and customer base.

1.5.2.12 Ensures that all operations conform to statuary, legal and regulatory authority
requirement and any charges prescribed by them are promptly paid.

1.5.2.13 Ensures working environment is appropriate to the task being undertaken.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.3
Quality Assurance Manager
Page 1

1.5 TERMS OF REFERENCE

1.5.3 QUALITY MANAGEMENT MANAGER

Immediate Superior:

1.5.3.1 Accountable Manager (AM)

Responsibilities:

1.5.3.2 Institutes and maintains an effective and efficient administrative system in the
Quality Management Department to ensure maintenance activities are in
compliance with the regulating authority Terms of Approval for the safety
operation and airworthiness of each fleet.

Specific Functions

1.5.3.3 Consults and liaises with the relevant Aviation Authorities on matters pertaining to
airworthiness.

1.5.3.4 Maintains an independent quality system that monitors the compliance with the
Authority and Philippines AirAsia Inc. requirements.

1.5.3.5 Institutes and implements an effective audit program including aircraft


maintenance and all procedures, which are reviewed at regular intervals.

1.5.3.6 Institutes an effective audit program to measure the quality of its quality system.

1.5.3.7 Develops, manages and control the Company License and Approval System.

1.5.3.8 Coordinates aircraft accident/incident investigation, formulates preventive


measures and furnishes such reports to the Authority and management.

1.5.3.9 Maintains a system of surveillance, sampling and random checks to effectively


ensure that all activities pertaining to the maintenance of aircraft, engines,
components and associated equipment are accomplished in accordance with the
Authority and manufacturer’s requirements.

1.5.3.10 Identifies training needs and training of subordinates with the necessary skills
and knowledge to perform their duties effectively and efficiently.

1.5.3.11 Ensures that all certificates, approvals and licences required for the
continuous operation of the company are current and renewed accordingly.

1.5.3.12 Maintain the MCM updated including the submission of


proposed amendments to the Authority.

1.5.3.13 The Quality Management Manager has direct access to the Accountable
Manager in the event of any reported discrepancy not being adequately attended
to by the relevant person, or in respect of any disagreement over a nature of a
discrepancy.
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.3
Quality Assurance Manager
Page 2

1.5.3.14 The evaluation, approval, control and administer of the Vendor Approved List for
all suppliers and sub-contractors.

1.5.3.15 Liaise with Technical Training Section to determine the training required with
respect to regulatory standards and requirements, and keeping a record of all
training, qualification and experience of engineering certifying staff and quality
assurance personnel.

1.5.3.16 Control the establishment of syllabus and contents for every courses, which are
developed in-house, that leads to approval issuance for certifying staff.

1.5.3.17 Liaise with the Authority for approval of courses developed in-house and
the approval of courses conducted by external bodies.

1.5.3.18 Ensures that QAIs have unrestricted access to all applicable documents and
records during Audits and Surveillance.

1.5.3.19 Impound and quarantined all relevant aircraft records and documents in the event
of aircraft accident/incident to facilitate investigation.

1.5.3.20 Establish and maintain the engineering systems and procedures such that they
comply and updated to the current regulatory requirements and organization
changes, including administer the control of all Engineering Airworthiness forms
and approval of shop worksheet.

1.5.3.21 Establish and institute Human Factor elements in all areas within Engineering
Department.

1.5.3.22 In the absence of Quality Management Manager, a Quality Assurance Inspector


shall be nominated as the alternate signatory to perform functions on any
immediate operational matters.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.4
Engineering Support Manager
Page 1

1.5 TERMS OF REFERENCE

1.5.4 ENGINEERING SUPPORT MANAGER

Immediate Superior:

1.5.4.1 Head of Engineering

Responsibilities:

1.5.4.2 Institutes and maintains an effective and efficient administrative, maintenance


planning and control system in the Planning, Technical Records, Maintenance
Information System and Technical Services Section to ensure the company’s
aircraft, engines, components and associated equipment are scheduled for
maintenance in a timely and economically manner and in accordance with
company, manufacturers and Aviation Authority’s requirements and to ensure the
company’s aircraft, engines, components and associated equipment perform
to specifications and meets the company’s and Aviation Authority’s requirements.

Specific Functions

1.5.4.3 Maintains and manages the Technical Publication and Library Sections with a
system of control, authorization, reference, safe keeping and revision of
Technical Publications, Manuals, Drawings, Charts, Engineering Instructions,
Technical Instructions, Engineering Forms and other technical documents to
meet Aviation Authority requirements.

1.5.4.4 Implements and maintain a reliability program, engine condition monitoring,


evaluate and recommend improvements to support the maintenance of aircraft
with regards to time intervals and limits escalation.

1.5.4.5 Participates in the specification study and evaluation of new or leased aircraft.

1.5.4.6 Identify training needs and provide training for subordinates with the
necessary skills and knowledge to enable performance of their duties
effectively and efficiently.

1.5.4.7 Manages and coordinates modification to aircraft and aircraft systems.

1.5.4.8 Implements short, mid, and long-term maintenance forecast for the aircraft fleet,
engines, components and associated equipment and ensures that maintenance
are carried in a timely manner.

1.5.4.9 Coordinates with Maintenance Manager for maintenance ground time, ferry and
other requirements.

1.5.4.10 Reviews and evaluates work scopes, work packages, and determines resources
requirements and pre–loads for line and hangar maintenance.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.4
Engineering Support Manager
Page 2

1.5.4.11 Ensures Airworthiness Directives (AD), Consigne de Navigabilite (CN),


Service Bulletins (SB) and other requirements that affect the company’s fleet
airworthiness and are scheduled for compliance in a timely manner.

1.5.4.12 Coordinates with contract maintenance facilities and customers to prepare


maintenance checks and work input.

1.5.4.13 Participates in the preparation for acceptance of new or leased aircraft and for the
return of leased aircraft expeditiously per lease agreement obligations.

1.5.4.14 Ensure adequate corrective action from Quality Audit findings.

1.5.4.15 Ensures that Production control functions are implemented.

1.5.4.16 Maintains a system of Technical Records updating and records traceability.

1.5.4.17 Maintains an archive for safe storage of aircraft and components maintenance
records.

1.5.4.18 Releases all relevant aircraft records and documents to QAM in the event of
aircraft accident/incident to facilitate investigation.

Qualifications

1.5.4.1 Must have Engineering degree relevant to Aviation Industry preferably BS in


Aeronautical /Aerospace Engineering.

1.5.4.2 Must have 3 years of experience in the aircraft maintenance and engineering or 3
years of experience in aircraft maintenance planning.

1.5.4.3 Familiar with the latest Philippine Civil Aviation Regulations

1.5.4.4 Must be proficient in MS Office.

1.5.4.5 Excellent office skills to include maintaining and organizing files.

1.5.4.6 Flexibility and excellent interpersonal skills a must.

1.5.4.7 Must have good communication skills both written and oral.

1.5.4.8 Strong project management skills.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.5
Materials Manager
Page 1

1.5 TERMS OF REFERENCE

1.5.5 MATERIALS MANAGER

Immediate Superior:

1.5.5.1 Head of Engineering

Responsibilities:

1.5.5.2 Provide proper systems for the procurement, storage, issue, transportation,
handling and control of spares and materials efficiently and economically.

Specific Functions

1.5.5.3 Produces short, mid and long-term forecast for spares and materials to
ensure availability in a timely manner.

1.5.5.4 Procure and manage, receipt and dispatch aircraft spares and commercial
materials including stores inspection.

1.5.5.5 Establish a proper storage system recognized by the Authority including bonded
stores, quarantine stores and dope stores.

1.5.5.6 Supervises and directs material movements within the operating networks,
reviews unserviceable parts and provides recommendations for BER parts for
scrapping.

1.5.5.7 Reviews and authorizes purchase orders, invoices, warranty claims and other
service charges and highlights any discrepancies.

1.5.5.8 To identify training needs and to provide training for subordinates to equip them
with the necessary skills and knowledge to perform their duties effectively
and efficiently.

1.5.5.9 Conducts regular audits on the stores, stock holdings, stock status and value and
to ensure deficiencies are promptly addressed and rectified.

1.5.5.10 Ensure adequate corrective action from Quality Audit findings.

1.5.5.11 Establish and update periodically, a master list of suppliers that is the
Approved Vendor List.

1.5.5.12 Liaise with QA for approval of new suppliers to be included in the Approved
Vendor List.

1.5.5.13 To monitor and control of shelf life for parts and materials while in storage.

1.5.5.14 Establish a filing system for supporting documents received with each part or
material.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.5
Materials Manager
Page 2

Qualifications:

1.5.5.15 At least a degree holder of any four years course.

1.5.5.16 Must have 2 years of experience in the aircraft maintenance or 1 year of


experience in aircraft material planning.

1.5.5.17 Knowledge of ATA Chapter Codes preferred.

1.5.5.18 Must be proficient in MS Office.

1.5.5.19 Excellent office skills to include maintaining and organizing files.

1.5.5.20 Flexibility and excellent interpersonal skills a must.

1.5.5.21 Strong project management skills.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.6
Technical Services Engineer
Page 1

1.5 TERMS OF REFERENCE

1.5.6 TECHNICAL SERVICES ENGINEER

Immediate Superior:

1.5.6.1 Engineering Support Manager

Responsibilities:

1.5.6.2 To ensure the company’s aircraft, engines, components and associated


equipment perform to specifications and meets the company’s and Aviation
Authority’s requirements.

Specific Functions

1.5.6.3 Provides effective and efficient technical support to aircraft operations.

1.5.6.4 Prepares and issues the required technical documents in accordance with
approved procedures and regulatory requirements.

1.5.6.5 Liaises with manufacturers, suppliers, aviation authorities or any reliable sources
to facilitate analysis of engineering issues.

1.5.6.6 Provides approved data for technical instruction such as inspection, modification
and repair which is not within the scope of any of manufacturer’s manuals.

1.5.6.7 Ensures all technical documents issued meet the requirements of the
department’s approval process.

1.5.6.8 Conducts root cause analysis and provide remedies for excessive and abnormal
wear, malfunctions or premature removals.

1.5.6.9 Responsible to undertake the necessary corrective and preventive actions


resulting from compliance monitoring and audit program findings.

1.5.6.10 Ensures sufficient skills are acquired and inform superior of required training to
improve competency.

1.5.6.11 Any other relevant duty as assigned by the superior.

Qualifications:

1.5.6.12 Must have Engineering degree relevant to Aviation Industry preferably BS in


Aeronautical /Aerospace Engineering.

1.5.6.13 Familiar with latest Philippine Civil Aviation Regulation.

1.5.6.14 Must be proficient in MS Office.

1.5.6.15 Excellent office skills to include maintaining and organizing files.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.6
Technical Services Engineer
Page 2

1.5.6.16 Flexibility and excellent interpersonal skills a must.

1.5.6.17 Must have good communicating skills for both oral and written.

1.5.6.18 Strong project management skills.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.7
Technical Planning Executive
Page 1

1.5 TERMS OF REFERENCE

1.5.7 TECHNICAL PLANNING EXECUTIVE

Immediate Superior:

1.5.7.1 Engineering Support Manager

Responsibilities:

1.5.7.2 To maintain an effective and efficient control system for engineering planning to
ensure tasks are scheduled for maintenance and recording in accordance with
company’s manufacturers and Aviation Authority’s requirements.

Specific Functions

1.5.7.3 Supervise and coordinate the activities of all staff within Planning and Technical
Records section to ensure Philippines AirAsia Inc. aircraft and components are
scheduled for maintenance as per requirement.

1.5.7.4 Implement and maintain an efficient Planning system that meets Philippines
AirAsia Inc. and the Authority requirement.

1.5.7.5 Provide adequate instructions and guidance to Maintenance Division on the


matters pertaining to airworthiness matters.

1.5.7.6 Organize Aircraft Check Management

1.5.7.6.1 With coordination from Engineering Services Provider forecast / plan


– short, mid and long term maintenance (inclusive of AD’s, SB’s,
etc),

1.5.7.6.2 Review and compile check packages, pre-loads, special inspections,


maintenance requirements, AD’s, SB’s, special inspections,
modifications or any “out of phase” work,

1.5.7.6.3 Liaise with Engineering Services Provider for logistic of pre-loads, or


contracted MRO on maintenance checks,

1.5.7.6.4 Monitor check package during maintenance checks, ensure that all
documents pertaining to the check package are accounted for, and
appropriately certified.

1.5.7.7 Coordinate with Engineering Service Provider in maintaining archives for safe
storage of aircraft and components maintenance records.

1.5.7.8 To carry out any other task as directed by the superior.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.7
Technical Planning Executive
Page 2

Qualifications:

1.5.7.9 Must have Engineering degree relevant to Aviation Industry preferably BS in


Aeronautical /Aerospace Engineering or acceptable degree.

1.5.7.10 Familiar with latest Philippine Civil Aviation Regulation.

1.5.7.11 Must be proficient in MS Office.

1.5.7.12 Excellent office skills to include maintaining and organizing files.

1.5.7.13 Flexibility and excellent interpersonal skills a must.

1.5.7.14 Must have good communicating skills for both oral and written.

1.5.7.15 Strong project management skills.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.8
Technical Planning Executive
Page 1

1.5 TERMS OF REFERENCE

1.5.8 TECHNICAL PLANNER

Immediate Superior:

1.5.8.1 Technical Planning Executive

Responsibilities:

1.5.8.2 To maintain an effective and efficient control system for engineering planning to
ensure tasks are scheduled for maintenance and recording in accordance with
company’s manufacturers and Aviation Authority’s requirements.

Specific Functions

1.5.8.3 Forecast, monitor, plan, schedule maintenance task such as Engineering


Instruction (EI), Repair Instruction (RI), Structural Repair Card (SRC), Single
Running Task (SRT) for short term, medium term, and long term planning.

1.5.8.4 Coordinate with contracted MRO for the compliance of scheduled maintenance
task in consideration of aircraft downtime.

1.5.8.5 Prepare long term planning and scheduling of C-Checks, Engine Change,
Landing Gear Change, and APU Change in closed coordination with Materials
and Purchasing Department for the availability of required materials.

1.5.8.6 Prepare weekly workload scheduled maintenance forecast.

1.5.8.7 Prepare monthly workload forecast scheduled maintenance task such as EIs,
SRTs, etc.

1.5.8.8 Prepares 3 Months and 1 year maintenance forecast for EIs.

1.5.8.9 Liaise with other department/sections for the maintenance ground time and ferry
flight arrangement during heavy maintenance check of aircraft such as C-Checks.

1.5.8.10 Act as planning section representative during Heavy Maintenance Check and
Aircraft delivery and redelivery.

1.5.8.11 Prepare projects as designated by the superior or management.

1.5.8.12 Prepare work package of C-Checks, E-Checks (AChecks), 20 Months, 6000FH,


and 4500 FC Checks.

1.5.8.13 Issue service orders for the contracted MRO.

1.5.8.14 Prepare redelivery check packages for Lease Return Aircraft.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.8
Technical Planning Executive
Page 2

1.5.8.15 Forecast, monitor, plan and schedule rotable spares such as Hard Time
Components (HTC), Life Limited Parts (LLP) of Engines, Landing Gears, and
APU.

1.5.8.16 Prepare material pre-load list of scheduled maintenance task including raising of
Pickslip Requests.

1.5.8.17 Liaise with technical Purchasing, Repair, and Stores Section for the availability of
materials prior to the accomplishment of scheduled task.

1.5.8.18 Prepare monthly, 3 months and 1 year forecast of HTCs and schedule
replacement of components before due date.

1.5.8.19 Check and sort accomplished aircraft documents and transmit it to technical
records section.

1.5.8.20 Delegate as planning representative during daily status report discussion.

1.5.8.21 Prepare daily workload summary.

1.5.8.22 Prepare maintenance task cards such as work orders and EIs.

1.5.8.23 Delegate as planning representative in daily aircraft allocation preparation/flight


briefing with OCC and MOC.

1.5.8.24 Coordinate with contracted MRO for the accomplishment of daily workloads task
before due date.

1.5.8.25 Responsible for preparing E-Check packages and below. Trace and ensure the
compliance of such checks/tasks.

1.5.8.26 Any other relevant duty as assigned by the superior.

Qualifications:

1.5.8.27 Must have Engineering degree relevant to Aviation Industry preferably BS in


Aeronautical /Aerospace Engineering or acceptable degree.

1.5.8.28 Familiar with latest Philippine Civil Aviation Regulation.

1.5.8.29 Must be proficient in MS Office.

1.5.8.30 Excellent office skills to include maintaining and organizing files.

1.5.8.31 Flexibility and excellent interpersonal skills a must.

1.5.8.32 Must have good communicating skills for both oral and written.

1.5.8.33 Strong project management skills.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.9
Technical Publication Officer
Page 1

1.5 TERMS OF REFERENCE

1.5.9 TECHNICAL PUBLICATIONS OFFICER

Immediate Superior:

1.5.9.1 Engineering Support Manager

Responsibilities:

1.5.9.2 Administers and controls all technical publication documents issued by the
department and external organization such as the aviation authorities,
manufacturers, and suppliers.

Specific Functions

1.5.9.3 Ensures control of all technical publication documents complied with the rules
and regulations as required.

1.5.9.4 Liaises with the required organization such as aviation authority, manufacturer
and supplier as necessary for technical publication documents support from the
organization.

1.5.9.5 Produces master listing of technical publication documents and made the listing
available to relevant parties.

1.5.9.6 Monitors all regular revision services and renew all subscription in a timely
manner.

1.5.9.7 Ensures the placement of technical documents onboard of an aircraft as required


by aviation authority.

1.5.9.8 Ensures all controlled technical publication documents are complete and up-to-
date to support aircraft operations.

1.5.9.9 Issues and distributes the required technical publication documents to the
necessary recipients and records dispatch of the documents.

1.5.9.10 Keeps and maintains register of all technical publication documents and their
revision status being stored and controlled.

1.5.9.11 Keeps and maintains all technical publication documents copies in a safe and
secured place.

1.5.9.12 Ensures backup copies of technical publication documents are available and kept
in a safe and secured place.

1.5.9.13 Identifies all technical documents as master or copy, and whether superseded or
otherwise.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.9
Technical Publication Officer
Page 2

1.5.9.14 Checks all controlled technical publication documents for completeness and
current status amendment.

1.5.9.15 Manages and controls technical library and ensure the area is kept secured.

1.5.9.16 Responsible to undertake the necessary corrective and preventive actions


resulting from compliance monitoring and audit program findings.

1.5.9.17 Any other relevant duties as assigned by the superior.

Qualifications:

1.5.9.18 At least a degree holder of any four-year course.

1.5.9.19 Familiar with latest Philippine Civil Aviation Regulation.

1.5.9.20 Must be proficient in MS Office.

1.5.9.21 Excellent office skills to include maintaining and organizing files.

1.5.9.22 Must have good communicating skills for both oral and written.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.10
Technical Records Officer
Page 1

1.5 TERMS OF REFERENCE

1.5.10 TECHNICAL RECORDS OFFICER

Immediate Superior:

1.5.10.1 Engineering Support Manager

Responsibilities:

1.5.10.2 To maintain Engineering Software system it is imperative that data are updated
and validated in a timely manner. Responsible to ensure that all areas which
include material management (Label Booking), aircraft utilization and defect
records are kept current with information from varied sources as Technical Logs
and Aircraft Logbooks such as Airframe, Engine, APU etc.

Specific Functions

1.5.10.3 Responsible for maintaining all data in Aircraft Maintenance and Engineering
System (AMOS) is accurate and complete technical records are maintained for
Philippines AirAsia Inc.’s aircraft, APU, engines and components.Performs
components replacement into the system (label booking).

1.5.10.4 Entertain request, enquiries and problem solving on daily basis within the
Engineering Department.

1.5.10.5 Ensure and verify flying hours and cycles, component data entered by
Maintenance personnel.

1.5.10.6 Maintain archives for safe storage of aircraft and components maintenance
records.

1.5.10.7 Provide technical data to user departments to facilitate preparation of


maintenance and overhaul forecast.

1.5.10.8 Monitor renewal of aircraft certificates.

a. Certificate of Airworthiness

b. Radio Station License

c. Certification of Registration

1.5.10.9 Maintain and efficient filing system for all paperwork pertaining to aircraft, engine,
APU and component maintenance for easy retrieval of records.

1.5.10.10 Ensure stock of aircraft technical documents and log books are sufficient to meet
requirements.

1.5.10.11 Maintain and check system to ensure all requirements are being called out
accurately and compliance is met within the specified limits.
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.10
Technical Records Officer
Page 2

1.5.10.12 Check and ensure that the log books and documents are in proper order for
Certificate of Airworthiness renewal.

1.5.10.13 Ensure completed work documents are kept in an organized and easy retrieval
manner.

1.5.10.14 Raise airframe, engine and APU log books for new aircraft and update log books
as per laid down procedure.

1.5.10.15 Update AD requirements into Computer based AD monitoring system and print
AD records whenever aircraft is due C of A renewal or whenever requested by
user.

1.5.10.16 Carry out updating of aircraft, engine, APU and component records into the
system from sourcedocuments i.e. check package, EI, Inspection Card (IC) and
MR1.

1.5.10.17 Update aircraft, engine and APU hours and cycles.

1.5.10.18 To carry out any other tasks as directed by the superior.

Qualifications:

1.5.10.19 At least a graduate of any four-year course.

1.5.10.20 With excellent typing skills.

1.5.10.21 Must be proficient in MS Office.

1.5.10.22 Excellent office skills to include maintaining and organizing files.

1.5.10.23 Must have good communicating skills for both oral and written.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.11
Materials Executive
Page 1

1.5 TERMS OF REFERENCE

1.5.11 MATERIALS EXECUTIVE

Immediate Superior:

1.5.11.1 Materials Manager

Responsibilities:

1.5.11.2 Assist Materials Manager to implement systems for procurement, storage, issue,
transportation, handling and control of engineering spares and materials
efficiently and economically. Participate in evaluation and selection of suppliers,
products and services on the basis of the ability to meet the company
requirements including the quality system and regulatory requirements in
accordance to documented procedures.

Specific Functions:

1.5.11.3 Reports to Materials Manager to carry out any other tasks as directed by the
superior.

1.5.11.4 Responsible to request for quotations, preparation of purchase request/work


order/loan order and final order of all aircraft and commercial items required for
aircraft maintenance.

1.5.11.5 Liaise and follow up with all agencies for clearance of all incoming engineering
aircraft items.

1.5.11.6 Liaise with vendors, sub-contractors and other related agencies with regards to
items sent for repair and overhaul.

1.5.11.7 Review Strip Reports upon receipt of repaired item.

1.5.11.8 Ensure tools and equipment is sent for calibration and test when requested by
user.

1.5.11.9 Ensure proper and up to date records of stocks, components and material,
received, stocked and issued to user.

1.5.11.10 Ensure proper monitoring and control of shelf life items.

1.5.11.11 Ensure the most cost effective method of shipment to dispatch material.

Qualifications:

1.5.11.12 At least a graduate of any two-year or four-year course related to inventory and
logistics management.

1.5.11.13 Must be proficient in MS Office.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.11
Materials Executive
Page 2

1.5.11.14 Excellent office skills to include maintaining and organizing files.

1.5.11.15 Must have good communicating skills for both oral and written.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.12
Materials Officer
Page 1

1.5 TERMS OF REFERENCE

1.5.12 MATERIALS OFFICER

Immediate Superior:

1.5.12.1 Materials Executive

Responsibilities:

1.5.12.2 Assists Materials Executive in day-to-day operations of the Materials Section and
assists in the procurement, storage, issue, transportation, handling and control of
engineering materials efficiently and economically.

Specific Functions:

1.5.12.3 Report to Materials Executive.

1.5.12.4 Responsible to obtain quotations and assist in the preparation of purchase


request/work order/loan order and final order of all aircraft and commercial items
required for aircraft maintenance.

1.5.12.5 Follow up with all agencies for clearance of all incoming engineering aircraft
items.

1.5.12.6 Monitor and follow-up with related repair and overhaul agencies with regards to
items sent for repair / overhaul.

1.5.12.7 Monitor progress of tools and equipment sent for calibration and test to ensure
timely return.

1.5.12.8 Ensure the proper and up to date inventory of stocks, components and material,
received, stocked and issued to user.

1.5.12.9 Ensure proper monitoring and control of shelf life items.

1.5.12.10 Ensure the most cost effective method of shipment to dispatch material.

Qualifications:

1.5.12.11 At least a graduate of any two-year or four-year course related to inventory and
logistics management.

1.5.12.12 Must be proficient in MS Office.

1.5.12.13 Excellent office skills to include maintaining and organizing files.

1.5.12.14 Must have good communicating skills for both oral and written.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.13
Store Executive
Page 1

1.5 TERMS OF REFERENCE

1.5.13 STORE EXECUTIVE

Immediate Superior:

1.5.13.1 Materials Manager

Responsibilities:

1.5.13.2 Assist Materials Manager to institute and maintain an effective and efficient
system for the management of spares and materials including storage, issue,
transportation, handling and control of engineering spares and materials
efficiently and economically and in accordance to the requirements of the
company, manufacturer and CAAP.

Specific Functions

1.5.13.3 Ensure that the stores are segregated into specific area as follows:-

a. Bonded

b. Quarantine

c. Dope

d. Receipts

e. Bulk Store

f. Unserviceable / Outgoing

1.5.13.4 Have in place control measures so that only authorized personnel can enter the
store.

1.5.13.5 Ensure only approved spares and materials are held in bonded store and that
they are properly binned or racked in such a manner for easy retrieval on FIFO
basis.

1.5.13.6 Quarantine store shall be used for parts waiting for approved documents or
disposal. All parts in quarantine store shall be identified with a reason such as QA
investigation, awaiting document, warranty claim or awaiting scrap authorization
& disposal.

1.5.13.7 Control of activities in DOPE store.

1.5.13.8 Control of issues on FIFO basis.

1.5.13.9 Items received as BER, hold in quarantine store & inform Materials Manager or
Materials Executive for action & feedback.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.13
Store Executive
Page 2

1.5.13.10 All scrap items shall be action on first opportunity basis and disposed of, as per
instruction from Materials Manager.

1.5.13.11 Have in place a system to monitor and control of time controlled parts e.g. Shelf
life, etc.

1.5.13.12 Prepare for pick up or return of loan parts, exchange parts, unserviceable wheels
and brakes, including documentation and to create a means of control and
monitor in activities.

1.5.13.13 Ensure warehousing functions such as packing, shipping, disposal of scrap parts
or warranty parts are handled correctly and documented.

1.5.13.14 Ensure compliance to AirAsia Dangerous handbook.

1.5.13.15 Control of airside stock levels, Life control measures and general condition.

1.5.13.16 Send out tooling which is due for calibration and monitor for the return.

1.5.13.17 Ensure housekeeping complies with the MCM at all times.

1.5.13.18 Be responsible for Store Inspector’s function.

1.5.13.19 Ensure efficient and cost effective logistics movement for all parts.

Qualifications:

1.5.13.20 At least a graduate of any two-year or four-year course related to inventory and
logistics management.

1.5.13.21 Must be proficient in MS Office.

1.5.13.22 Excellent office skills to include maintaining and organizing files.

1.5.13.23 Must have good communicating skills for both oral and written.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.14
Store Inspector
Page 1

1.5 TERMS OF REFERENCE

1.5.14 STORE INSPECTOR

Immediate Superior:

1.5.14.1 Store Executive

1.5.14.2 For Quality Matters, reports to QMD directly.

Responsibilities:

1.5.14.3 To ensure all spares & materials are from approved sources and all documents
and certification are correct and meet the Philippines AirAsia MCM and CAAP
requirements.

Specific Functions

1.5.14.4 Ensure the shipping documents as per P.O issued by Philippines AirAsia to
ensure that it’s correct.

1.5.14.5 Inspect packaging for shipping damage, signs of contamination or tampered.

1.5.14.6 Open package to inspect part. Take note of ESD requirements.

1.5.14.7 Check the PN to ensure correct on the unit and the supporting documents. Take
a note of modification number if applicable.

1.5.14.8 Ensure the serial number is correct as per the supporting documents and the
parts.

1.5.14.9 Check that the part is appropriately protected, packed and covered as necessary.

1.5.14.10 Check that all opening s are appropriately blanked or protected against foreign
material entry.

1.5.14.11 If items is bought new check for evidence of previous usage such as wear, dis-
colorization and etc.

1.5.14.12 Ensure EASA Form One or FAA 8130-3 or airworthiness approval tag for
originality and No corrections absolutely unless certified. Be mindful of Bogus
parts.

1.5.14.13 Ensure that the Company issuing the EASA form One or FAA 8130-3 etc. is
approved for that function.

1.5.14.14 Ensure the type of work carried out satisfies the RO/PO as per Philippines
AirAsia MCM and CAAP requirements.

1.5.14.15 If satisfactory, issue Phlippines AirAsia serviceable label with batch numbers and
arrange to send to bonded store for storage or issue to maintenance.
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.14
Store Inspector
Page 2

1.5.14.16 If unsatisfactory send to quarantine store and inform Materials Manager or QMD
as necessary.

1.5.14.17 For non-compliance to any functions inform Materials Manager to enable supplier
performance monitor and list is updated.

1.5.14.18 For non-compliance to any regulatory function inform QMD as when declared
necessary for follow up by QMD.

1.5.14.19 Ensure all documents supplied with the part are filed in such a manner for easy
retrieval or review as necessary.

Note: Shipping Documents including consignment note, AWB, GRN etc. may be
filed by Materials Executive.

1.5.14.20 Carry out periodic self-audit of store.

Qualifications:

1.5.14.21 At least a graduate of any two-year or four-year course related to inventory and
logistics management.

1.5.14.22 Must be proficient in MS Office.

1.5.14.23 Excellent office skills to include maintaining and organizing files.

1.5.14.24 Must have good communicating skills for both oral and written.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.15
Store Officer
Page 1

1.5 TERMS OF REFERENCE

1.5.15 STORE OFFICER

Immediate Superior:

1.5.15.1 Store Executive

Responsibilities:

1.5.15.2 To ensure all spares & materials are from approved sources and all documents
and certification are correct and meet the Philippines AirAsia MCM and CAAP
requirements.

Specific Functions

1.5.15.3 Maintaining register for invoices.

1.5.15.4 Invoice verification – attaching supporting documents.

1.5.15.5 Filing – ensures all relevant documents are filed accordingly.

Qualifications:

1.5.15.6 At least a graduate of any two-year or four-year course related to inventory and
logistics management.

1.5.15.7 Must be proficient in MS Office.

1.5.15.8 Excellent office skills to include maintaining and organizing files.

1.5.15.9 Must have good communicating skills for both oral and written.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.16
Store Assistant
Page 1

1.5 TERMS OF REFERENCE

1.5.16 STORE OFFICER

Immediate Superior:

1.5.16.1 Store Executive

Responsibilities:

1.5.16.2 Provide logistics support and ensure implementation of an effective system of


receiving, warehousing and distribution.

1.5.16.3 To administer the Store after normal working hours (week days), week end and
public holiday.

1.5.16.4 Maintain Store and bonded store as per industry standard and airworthiness
authority requirement.

1.5.16.5 Issue spares as instructed by Material Planning through materials requisition


form.

Specific Functions

1.5.16.6 Operates an effective stores system for materials management. Records all
transaction details as necessary, i.e. Receiving, Issuance, Storage, Stock taking
and Inventory data.

1.5.16.7 Ensure storage facilities, environment and arrangement are properly set up by
ensuring adequate condition preservation, handling, fast and accurate retrieving
of spares in a secure and safe environment.

1.5.16.8 Physical controlling and monitoring the movement of materials during issuance,
receiving and dispatch from stores.

1.5.16.9 Co-ordinates and process materials requisition including AOG request and
preload.

1.5.16.10 Assist Store Executive, Store Inspector and Materials Officer by maintaining,
reviewing, updating and monitoring due date listing, update transaction for
materials; ensuring stock level is sufficient to support the operations.

1.5.16.11 Liaise with Materials Executive and assist on maintenance planning functions,
such as, provisioning of materials for line check requirements and planned defect
rectification. This is to ensure efficient and highest quality services provided to
end users. Update any discrepancies to Store Executive and Materials executive.

1.5.16.12 Responds to quality deficiencies in the area of activity for which he is responsible,
which arise from independent quality audits.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.16
Store Assistant
Page 2

1.5.16.13 Responsible to ensure for the best possession of corrects skills, the best method,
procedures and requirement when handling materials.

1.5.16.14 Adhere to all rules, regulations and procedures regarding safety, housekeeping
and security.

1.5.16.15 Attend and observe the daily or weekly Store Supervisor briefing on the day’s
activities.

1.5.16.16 Perform such other duties as are assigned by the Materials Executive, Store
Executive, Store Inspector and Materials Officer on the day’s activities.

Qualifications:

1.5.16.17 At least a graduate of any two-year or four-year course related to inventory and
logistics management.

1.5.16.18 Must be proficient in MS Office.

1.5.16.19 Excellent office skills to include maintaining and organizing files.

1.5.16.20 Must have good communicating skills for both oral and written.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.6
Manpower Resources
Page 1

1.6 MANP OWER RE S OURCES

1.6.1 Philippines AirAsia Inc. Engineering Department Manpower Resources

1.6.1.1 Philippines AirAsia Inc. is committed to employ sufficient staff in technical


and administrative grades in the disciplines necessary to comply with the
requirements by Authority.

1.6.1.2 It is the policy of Philippines AirAsia Inc. that all personnel are trained to perform
the tasks required to match the needs of the aviation industry. It is the
responsibility of the management to identify and implement the training
requirements to achieve compliance with the Company, contractual and
engineering requirements.

1.6.2 Projected Manpower Planning

1.6.2.1 Manpower availability is reviewed periodically based on demand between


Engineering requirements and Commercial requirements.

1.6.2.2 Manpower requirements will be based on actual requirements for manual tasks
and certification needs.

1.6.2.3 Manpower shall consist of :

a. For short term requirement, suitably qualified temporary staff may be hired;
subject to MCM policies.

b. For long term requirement, permanent and contract staff may be hired;
subject to MCM policies.

c. Alternatively, subject by Authority approval and MCM policy, the work may be
contracted out in part or in full to another organization approved by Authority.

1.6.2.4 All staff employed by Philippines AirAsia Inc. shall be trained and controlled by
their respective department managers who will ensure that performance
standards will meet the Philippines AirAsia Inc. requirements.

1.6.2.5 Appropriate Philippines AirAsia Inc. Quality Management personnel and


others will be required to oversee and participate where necessary for all
work contracted out:

a. Contracted AMO Certifying Staff

1.6.3 AMO Manpower Resources

1.6.3.1 Philippines AirAsia Inc. shall ensure that its contracted AMO will have the
sufficient quantity of qualified and appropriately trained personnel for the effective
planning, supervision and implementation of its maintenance operations.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.6
Manpower Resources
Page 2

1.6.3.2 Other maintenance manpower requirements needed shall be outsourced to its


contracted approved maintenance organization (e.g. aircraft mechanics, aircraft
specialists, and maintenance and quality officers).

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.7
Facilities
Page 1

1.7 FACILITIES

1.7.1 Philippines AirAsia Inc. shall provide suitable office accommodation at appropriate
locations.

1.7.2 The Technical Headquarters of Philippines AirAsia Inc. is located at:

Asian Aerospace Hangar, Domestic Road Pasay City, Philippines

1.7.3 Corporate Headquarters of Philippines AirAsia Inc. is located at:

Unit 1 Building 4 Salem Complex Domestic Road, Pasya City 1300


Tel.No.(632) 854-0991

1.7.4 The offices of the following Engineering / Quality Management Department are located in
this Headquarter:

a. Head of Engineering
b. Maintenance Manager
c. Engineering Support Manager
d. Materials Manager
e. Quality Management Manager / Inspectors

1.7.5 This facility enables the following functions to be accomplished:

a. Administration of Regulatory Requirements


b. Reliability Management
c. Administration of Engineering Contracts
d. Discussion and Meeting
e. General Administration

1.7.6 Layout

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.7
Facilities
Page 2

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.7
Facilities
Page 3

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.8
Notification to Local Authority
Page 1

1.8 N OT I F I C AT I O N TO L O C AL AU T H O R I T Y

1.8.1 Purpose

1.8.1.1 Philippines AirAsia Inc. being an approved organization is required to notify


t h e A u t h o r i t y and other relevant Aviation Authorities on any changes to the
organization.

1.8.2 Scope of Application

1.8.2.1 To allow for changes, this procedure applies whenever notification is required to
be made to the Authority to enable the Organization to remain Approved if the
specified changes are agreeable to the Authority.

1.8.3 Procedure

1.8.3.1 Notification of changes will be required whenever any one or more of the
following shall occur:
a. Name of company change;
b. Change of existing approved location/base/hub and inclusive of additional
location (30 days before implementation)
c. Change of Accountable or delegated Accountable Manager;
d. Change of management personnel listed in Part 1.4 of this manual e.
Change of the format of the Aircraft Maintenance Logbook
f. Changes in company activities affecting facilities or terms of approval or
scope of work or capability list or list of approved vendors / contractors or
certifying staff that could affect the maintenance approval.

1.8.3.2 The Quality Management Manager will be responsible for notifying the Authority
and other relevant aviation authorities.

1.8.3.3 Management personnel listed in Part 1.4 and each Department Manager is
responsible to inform the Quality Management Manager of any changes that
may arise.

1.8.4 Responsibilities

1.8.4.1 Notification to authorities : Quality Management Manager

1.8.4.2 Notification to Quality Assurance : Management Personnel


Manager Departmental Managers

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.1
Maintenance Procedure
Page 1

2.1 MAINTEN ANCE P ROCEDURE

2.1.1 Purpose

2.1.1.1 Philippines AirAsia Inc. shall ensure the airworthiness of their fleets and
serviceability of both operational and emergency equipment through procedures
to be followed by the contracting AMO while performing any maintenance work
including airframes, aircraft engines, aircraft components and emergency
equipment. Said procedure should ensure that all maintenance is performed in
accordance with the method described in Philippines AirAsia Inc. Approved
Maintenance Program.

2.1.2 Scope of Application

2.1.2.1 This part intends to comply with the requirements set forth in PCAR Subpart
9.4.1.1 and other related regulations for which it provides policies and
procedures for use by engineering and maintenance personnel. It is joint
responsibility of Philippines AirAsia Inc. Engineering Department and
contracting AMO, to ensure that all aircraft operated by Philippines AirAsia
Inc. is always in airworthy condition and at all times in compliance to the entire
continuous airworthiness maintenance program under its approved operations
specification.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.2
Pre-flight Inspection
Page 1

2.2 PRE-FLIGHT INSPECTION

2.2.1 Purpose

2.2.1.1 To ensure that the Philippines AirAsia Inc. fleet is fit for the intended flight.

2.2.2 Scope of Application

2.2.2.1 This shall cover inspections before each Flight such as:

a. Control of refueling, quality, and quantity.


b. Control of snow, ice, dust and sand contamination.
c. Security of cargo and baggage loading.
2.2.3 Procedure
2.2.3.1 Transit Check Sheets conforming to the requirements of the pre-flight
inspection for each aircraft type operated shall be used. The Transit Check
Sheets are developed and amended by Engineering Support Division. This
Check must be carried out at all Transit Stops other than those carried out under
Pilot Transit Check (PTC).
2.2.3.2 Certification for the Transit Checks, which does not bear a CRS, shall be
effected by the Certifying Staff in the Fuel & Transit Log of the aircraft.
2.2.3.3 Where ground handling functions are sub-contracted, an agreement between
Philippines AirAsia Inc. and the contractor must be signed and certified as per
item 2.2.3.2. Copies of the agreement shall be kept by the Head of Engineering
for reference.
2.2.3.4 Although cargo and baggage loading is undertaken by Ramp Services
personnel, the departing Engineer shall ensure that prior to cargo doors closing,
the restrainers or nettings at door ways are secured.
2.2.4 Responsibilities:
2.2.4.1 Development and Amendments of : Engineering Support Manager
Transit Check Sheets

2.2.4.2 Approval of Transit Check sheets : Quality Assurance Manager

2.2.4.3 Prior approval of Ground Handling : Head of Engineering

2.2.4.4 Fill up of Transit Check Sheets : Maintenance Manager

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Aircraft Technical Log Utilization and MEL Chapter 2.3
Application
Page 1

2.3 AI R CR AFT TE CH NI C AL L OG UTI LI ZATI ON AND M E L AP P L I C AT I O N

2.3.1 Purpose

2.3.1.1 Philippines AirAsia Inc. shall ensure each person who take actions in the case
of a reported or observe failure or malfunction of an aircraft / aeronautical
product that is critical to the safety of flight shall make; or have made; a record
of that action in the maintenance section of the aircraft technical log. Philippines
AirAsia Inc. shall use aircraft technical logbook which includes a section on
aircraft maintenance records containing the following information for each
aircraft.

2.3.1.1.1 Information about each previous flight necessary to ensure


continued flight safety.

2.3.1.1.2 The current aircraft maintenance release and/or a Return to Service.

2.3.1.1.3 The current maintenance status of the aircraft, to include


maintenance due to be performed on an established schedule and
maintenance that is due to be performed that is not on an
established schedule except that the authority may agree to the
maintenance statement being kept elsewhere.

2.3.2 Scope of Application

2.3.2.1 This procedure applies for aircraft maintenance activities, pilot remarks on failure
or malfunction during flight. Maintenance personnel remarks on failure or
malfunction during maintenance inspection or in any events as observe.
2.3.3 General
2.3.3.1 Philippines AirAsia Inc. aircraft Technical Log that consists of the Maintenance
Report 1 (MR1), Maintenance Report 2 (MR2), Transit Check and Fuel & Oil
Log are designed and approved by Quality Management Manager.
2.3.4 Procedure
2.3.4.1 Instructions for use of the above Technical Log are describe in Forms and Tags
Manual.
2.3.4.2 Details of the usage of the Technical Logs and Philippines AirAsia Inc. Minimum
Equipment List (MEL) applications are described in the MCM Part 2.4.
Note: Definition
MR 1 – Technical Log Book
MR 2 – MEL/CDL Index

2.3.4.3 Contracted AMO ensure one (1) spare copy of required aircraft
technical log to be carried aboard in the cockpit area, in a place
readily accessible to each flight crew member.

2.3.4.4 Contracted AMO shall give a copy of the maintenance release for the
aircraft to Pilot-In-Command, or ensure that an entry noting the
release is made in the maintenance section of MR1.

Authority: Head of Engineering, Philippines AirAsia Inc.


MAINTENANCE CONTROL MANUAL Issue Date 21SEP15

MAINTENANCE PROCEDURE Issue 03 Rev 00

Mandatory Dispatch Deviation Procedure Chapter 2.4


Guide/Minimum Equipment List (MEL)
Requirements Page 1

2.4 M AN D AT O R Y D I S P AT C H D E V I AT I ON P R O C E D U R E G U I D E / MI N I M U M E Q U I P M E N T
LIST (MEL) REQUIREMENTS

2.4.1 Purpose

2.4.1.1 To establish a system of control and monitoring of MEL MR2 defects and its
rectification to prevent exceeding MEL Repair Interval Limits.

2.4.2 Scope of Application

2.4.2.1 This procedure applies for defects in Line and Base Maintenance that are within
MEL that needs transfer to MR2.
2.4.3 General
2.4.3.1 The Approved/Authorized Holder must have a thorough understanding of the
requirement of the Philippines AirAsia Inc. MEL, including associated limitations,
inspections or assessments required prior to authorizing the deferment and
notification procedures to the operating PIC.
2.4.4 Procedure
2.4.4.1 The control and reporting of all MR2s is the responsibility of the
Contracted AMO.
2.4.4.2 No direct entries into the MR2 shall be permitted.
2.4.4.3 For defects to be transferred to the MR2, a cross-reference shall be made to the
MEL.
2.4.4.4 Contracted AMO when deferring MEL defects into MR2 are to annotate in the
action column of the MR1 as follows:
2.4.4.4.1 The MR2 serial number.
2.4.4.4.2 The MEL reference number.
2.4.4.4.3 The MEL Repair Interval Category (A, B, C or D). The expiry date of
the MEL MR2.
2.4.4.4.4 The part number of the defective part if determined.
2.4.4.5 The following procedures are to be strictly enforced for MEL MR2 Repair Interval:
2.4.4.5.1 Repair interval limitation of MR2 entries are specified in the
Philippines AirAsia Inc. MEL.
2.4.4.5.2 The Repair Interval is restrictive; hence all defects deferred as per
MEL must be reported to Maintenance Operations Control (MOC)
division so that the rectification can be planned within the Repair
Interval limit.
2.4.4.5.3 Calculation of the Repair Interval limitation starts at 0001 hours on
the day following the raising of MR2. Example: When a MR2 is
raised at 1300 hours on 01 May, the repair interval limitation
takes effect at 0001 hours on 02 May. All date/time shall be in
UTC.

Authority: Head of Engineering, Philippines AirAsia Inc.


MAINTENANCE CONTROL MANUAL Issue Date 21SEP15

MAINTENANCE PROCEDURE Issue 03 Rev 00

Mandatory Dispatch Deviation Procedure Chapter 2.4


Guide/Minimum Equipment List (MEL)
Requirements Page 2

2.4.4.5.4 For aircraft on a hangar check, the following procedures shall apply:
2.4.4.5.4.1 The use of concession is not applicable for release
of aircraft from hangar check with MEL defect.
2.4.4.5.4.2 The defect is deferrable in accordance to the
Philippines AirAsia Inc. Minimum Equipment List
(MEL).
2.4.4.5.5 For aircraft in Base and Line Stations the following procedures
shall apply :
At Base, after clearing a MEL MR2, the Contracted AMO shall
collect copies of the MR1 with MR2 statement and send to
Engineering Department.

The mechanic / inspector must comply with all of the


requirements of the MEL, and must defer the item.

The mechanic shall make an entry in the aircraft logbook,


describing the discrepancy (unless the flight crew
has previously recorded the discrepancy), and stating the
following in the Action section of the logbook:

"describe exact nature of item being deferred) deferred in


accordance with MEL (inserts MEL system and sequence
number). Placard installed on (note location(s) of placard(s)).
Item transferred to MR2 No. ____”

The mechanic shall enter the item in the MR2 exactly as


recorded in the logbook, including reference to the MEL -
ATA system and sequence number, as well as the
category (A, B, C or D).

For all MEL items, the mechanic must install INOP placard(s) to
alert crew members to inoperative equipment and/or systems, as a
reminder that operating procedures may be modified due to the
configuration and status of systems and equipment. Placards must be
installed as indicated in the MEL; they must not obscure the
indication or be placed upon the glass of an instrument.
At Line Stations, defect deferred as per MEL shall be reported to
Maintenance O p e r a t i o n s C o n t r o l ( M O C ) Division for
tracking so that rectification can be planned within the repair interval
limit.
2.4.4.5.6 An aircraft with a MEL MR2 time interval exceedance is not
dispatchable by the Contracted AMO or Approved/Authorized Holder.
The aircraft can only be dispatched:
2.4.4.5.6.1 When it is deemed that the aircraft is safe for further
flight, the Quality Assurance Manage shall contact
Airworthiness Division of the Authority and Director
of Flight Operations shall contact Flight Operation
Authority: Head of Engineering, Philippines AirAsia Inc.
MAINTENANCE CONTROL MANUAL Issue Date 21SEP15

MAINTENANCE PROCEDURE Issue 03 Rev 00

Mandatory Dispatch Deviation Procedure Chapter 2.4


Guide/Minimum Equipment List (MEL)
Requirements Page 3

Division of the Authority for approval. A one (01) day


extension shall be issued for fly back to base basis
only.
2.4.4.5.6.2 The authorization is relayed to the respective station
Contracted AMO thru email, fax and telecom with the
attached MEL extension approval.
2.4.4.5.6.3 A copy of each extension must be faxed to the
Authority.
2.4.4.5.6.4 Quality Assurance Manager is required to keep a
register to record each and every extension granted.
2.4.4.5.6.5 Maintenance Operations Control Division will be
responsible to monitor and control MEL defect repair
interval.

2.4.5 Responsibilities
2.4.5.1 Control and monitoring of MEL List : Maintenance Operations Control
2.4.5.2 Scheduling of MEL items for : Maintenance Operations Control
Maintenance rectifications

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.5
Carry Forward Items
Page 1

2.5 CARRY FORW ARD IT EM S

2.5.1 Purpose

2.5.1.1 To establish a system of control and monitoring of Carry Forward Items (CFI) to
enable rectifications to be carried out on the next practicable and economical
schedule.

2.5.2 Scope of Application

2.5.2.1 This procedure applies to deferred defects in Line and Base Maintenance which
are non-MEL items and/or non-airworthiness or safety related items that
needs transfer to CFI (Carry Forward Items) List.
2.5.3 Procedure
2.5.3.1 Deferred defects which are qualified to be transferred into the CFI List are items
which are not listed in the Philippines AirAsia Inc. MEL, and which are considered
as non-airworthiness or safety related items, such as aesthetics, cosmetics, cabin
items, passenger comfort items, etc.
2.5.3.2 Philippines AirAsia Inc. LAE is responsible to determine which defect items are
permitted to be transferred from Cabin Defect Log (CDL) into the CFI list.
2.5.3.3 Each aircraft shall have its own CFI list and Maintenance Operations Control
Division shall be responsible to maintain, control and monitor the CFI list.
2.5.3.4 A meeting to review the CFI items for spares availability, manpower and
scheduling for the next maintenance opportunity to rectify the items are discussed
during Daily Station Report (DSR) Meeting.
2.5.3.5 CFI items shall be rectified as soon as possible if the materials required are
available on stock. For long lead-time items, rectification will be done not later
than twenty-four (24) months from the date it was entered in the CFI list.

2.5.4 Responsibilities
2.5.4.1 Control and monitoring of CFI List : Maintenance Operations Control
2.5.4.2 Scheduling of CFI items for : Maintenance Operations Control
Maintenance rectifications

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 07MAY14
MAINTENANCE CONTROL MANUAL
Issue 02 Rev 02
MAINTENANCE PROCEDURE
Chapter 2.6
Handling of Emergency Equipment
Page 1

2.6 HANDLIN G OF EMERGENCY EQUIPMENT

2.6.1 Purpose

2.6.1.1 During flight, passengers that have become ill or have incurred physical injuries
may require immediate medical attention. To provide such assistance, First Aid Kit
(MFAK), and Emergency Medical Kit (EMK) are installed and readily available in
specified locations on Locations of Passenger Accommodation (LOPA) within the
aircraft for treatment of such injuries or medical emergencies. As a general
requirement of the Authority, it is therefore the responsibility of the company to
ensure that such FAK/EMK are complete and available at all times and that they
are safe and handled properly in accordance with approved regulations.

2.6.2 Scope of Application

2.6.2.1 This section is established to facilitate the provisioning, handling and maintenance
of all First Aid Kit (FAK) and Emergency Medical Kit (EMK) provided by
Philippines AirAsia Inc. to cater to the medical needs of the passengers.

2.6.2.2. Inspection of Emergency Equipment is described in Philippines AirAsia Inc. AMP


Daily Check Sheet. Locations are in LOPA.
2.6.3 Procedure
2.6.3.1 For the purpose of this Procedure, refer to the Philippines AirAsia Inc. Safety
Emergency Procedure Manuals (SEP) for the minimum contents of the FAK and
EMK.
2.6.3.2 Approved emergency FAK/EMK shall be stored securely so as to keep it free from
dust, moisture, and damaging temperatures and contain only materials that shall
conform to the specifications and requirements as stated in PCAR Part 7 as revised
or approved.
2.6.3.3 One approved emergency medical kit shall be provided for each aircraft during
each passenger flight and shall be located as per LOPA.
2.6.3.4 Required first-aid kits must be distributed as evenly as practicable throughout the
aircraft and be readily accessible to the cabin crew.
2.6.3.5 The minimum number of first-aid kits as shown below shall be maintained in the
aircraft at all times in accordance with PCAR Part 7.

No. of Passenger Seats No. of First-Aid Kits


0 - 50 1
51 - 150 2
151 - 250 3

2.6.3.6 Note: Expended MFAK/EMK shall be replaced with new and complete FAK/EMK
so as to maintain the minimum required number for a specific aircraft.
2.6.3.7 Only authorized maintenance personnel shall be allowed to remove and install FAK
and EMK to and from the aircraft.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 07MAY14
MAINTENANCE CONTROL MANUAL
Issue 02 Rev 02
MAINTENANCE PROCEDURE
Chapter 2.6
Handling of Emergency Equipment
Page 2

2.6.3.8 Loss or damage to the FAK/EMK shall be reported immediately to the following
offices:
2.3.8.1 Security (for loss FAK/EMK)
2.3.8.2 Medical (for damaged FAK/EMK)
2.3.8.3 Engineering Personnel (for loss/damaged FAK/EMK)

2.6.3.9 No personnel shall be allowed to tamper or open FAK and EMK for purposes other
than to provide medical attention to the passengers or crew.

Note: Only Cabin Crew personnel shall be given authorization to open and use FAK to
provide immediate medical attention to passengers.

2.6.3.10 Maintenance provider shall regularly check and monitor expiration date of all
FAK/EMK onboard.
2.6.3.11 Expended or used, expired and tampered FAK/EMK shall be replenished
immediately to maintain ready supply.
2.6.4 Maintenance Provider

2.6.4.1 Ensures FAK and EMK are fitted with GREEN seal upon receipt/advise/check of
report of opened /used/expired FAK/EMK.
Note: Ensures that FAK/EMK is properly secured in the aircraft. GREEN
seal indicates that the FAK/EMK contents are complete and serviceable.

2.6.4.2 Performs removal of used/opened/expired FAK/EMK from the aircraft and


installation of FAK/ EMK fitted with GREEN seal withdrawn from warehouse.
2.6.4.3 Routes used, expired, tampered, and missing FAK and EMK to Philippines AirAsia.
2.6.4.4 Inc. Warehouse. Warehouse officer then routes the FAK and EMK to Medical for
replenishment.
2.6.4.5 Checks for any damages on the FAK/EMK container and if seal is correct prior to
installation.
2.6.4.6 Monitors serviceable FAK/EMK based on expiration date as indicated on the
serviceability decal.
2.6.5 Cabin Crew

2.6.5.1 Checks that all FAK/EMK are fitted with GREEN seal, the plastic not ripped-off and
due date has not expired.
Note: FAK/EMK not fitted with GREEN seal, plastic was ripped-off or expired
must not be accepted.
2.6.5.2 Accomplishes the following items, if need to open a kit on flight arise:
Note: THE EMK is to be used in a medical emergency by Medical Doctor or
Physician only. Should there be a necessity to use during in-flight; PERMISSION
FROM THE PILOT-IN-COMMAND MUST BE SOUGHT.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 07MAY14
MAINTENANCE CONTROL MANUAL
Issue 02 Rev 02
MAINTENANCE PROCEDURE
Chapter 2.6
Handling of Emergency Equipment
Page 3

2.6.5.3 Break seal to open, check content of kit and note any discrepancy in the Cabin
Condition Logbook and the FAK/EMK check sheet.
2.6.5.4 After using the kit, return all unused items inside the kit. Reflect on the FAK/EMK
check sheet all items used or consumed, new seal number of the kit and
discrepancies noted previously.
2.6.5.5 Re-seals the kit using the YELLOW seal.
2.6.5.6 Restores the kit in its designated location and seal the holder

2.6.6 Store Executive / Store Inspector

2.6.6.1 Provide the spare FAK/EMK to the maintenance provider to load in the aircraft.

2.6.6.2 Checks content of the kit for the used item of FAK/EMK once receive from the
maintenance provider.

2.6.6.3 Check the log sheet if the required information is filled up by the Medical
doctor or Physician if available. If not, ensure that Cabin Crew must fill up the
log sheet.

2.6.7 Responsibilities
2.6.7.1 Monitoring : AMO
2.6.7.2 Purchasing and Safe-keep : Store Executive / Store Inspector
2.6.7.3 Replenishment : Medical

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.7
Maintenance Documentation
Page 1

2.7 M AI N T E N AN C E D OC U M E N T AT I O N

2.7.1 Purpose

2.7.1.1 To establish the procedure for use and completion of maintenance


documents in carrying out maintenance work in aircraft and components.

2.7.2 Scope of Application

2.7.2.1 This procedure applies to all maintenance and workshop documentation in


use by Philippines AirAsia Inc. Engineering Department.
2.7.3 Procedure
2.7.3.1 Philippines AirAsia Inc. being responsible for Technical Records is also
responsible for the accuracy of the documents issued for the maintenance
check.
2.7.3.2 All work on the aircraft and in workshop must be recorded on forms that have
been authorized by the Quality Management Manager. These forms shall be
identified by the respective department reference number.
2.7.3.3 Authorized persons must enter work accomplished in block legibly on the
work card or form and must be signed by non-erasable permanent ink by the
authorized person.
2.7.3.4 Check sheets shall be used for the performance of all line checks such as
transit check, Daily check, etc. sample forms are in the Forms and Tags
Manual.
2.7.3.5 Routine base maintenance check shall compromise of the following:
2.7.3.5.1 Routine Task cards
2.7.3.5.2 Component changes card indicating part numbers, serial numbers,
position and reason for change.
2.7.3.5.3 Details of any MODs which have to be incorporated
2.7.3.5.4 Mandatory inspections, special inspection or any other checks that
may be required over and above the approved maintenance program.
2.7.3.5.5 List of outstanding deferred defects and the carried forward defects
list.
2.7.3.5.6 Detailed procedures for engine runs, duplicate inspections, landing
gear retractions test etc. are issued as applicable
2.7.3.5.7 Additional worksheets or cards (IC) are provided for recording any
defects arising and the subsequent rectifications and certification.
Additional worksheets or cards are annotated in sequential running
numbers or serialized.
2.7.3.5.8 For work to be accomplished while the aircraft is on line, all work on
the aircraft shall be recorded and certified in the Technical Log Book.
2.7.3.5.9 Acceptable deferred defects shall be transferred from the aircraft
Technical Log Book (MR 1) to the deferred log book (MR 2). Upon

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.7
Maintenance Documentation
Page 2

rectification of the deferred defect, the deferred defect must be


transferred back to the MR1 to certify the rectification of the defect.
2.7.3.5.10 The MR2 is NOT a certifiable document as such all deferred defects
when rectified must be certified in the MR1.
2.7.3.5.11 Appropriate label (Removal Label, Transit, Holding, etc.) shall be
used to identify any parts removed.
2.7.3.5.12 Cannibalization Label shall be used to identify record and control an
item that has to be transfer from one aircraft to service another
aircraft as an interim measure to satisfy a material or part shortage.
2.7.3.5.13 Record of test results and dimensions as required by the
maintenance documents shall be entered appropriately.
2.7.3.5.14 Complex maintenance task such as Engine change, APU change,
Landing Gear change etc. a guide sheet for step by step sequencing
process will be provided by Quality Management but actual task shall
be referred back to the relevant Maintenance Manual.
2.7.3.5.15 All engineering documents, tasks cards, MR1, MR2 shall have
reference numbers which shall be used if transferred from one
document to another or vice versa to enable traceability.
2.7.3.5.16 The task process in workshop is documented on Process Sheets.
The sheets will lay down the processes from start to finish. The
workshop mechanic and Approval Holder will certify against each
task carried out. The Approval Holder column will carry the CRS.
2.7.3.5.17 Defects and its subsequent rectification and materials/parts used are
also recorded in the Process Sheet

2.7.4 Control of Computer Maintenance Record System


2.7.4.1 Computer systems may be used for secondary records, maintenance records
with the agreement of the Authority, provided that the computerized record
system will provide storage, security, preservation and retrieval to the same
level as would have been achieved by hard copies.
2.7.4.2 Computerized records does not exempt Philippines AirAsia Inc. or its'
contracted party from complying with the appropriate provisions of the
Authority requirements for keeping and retention of records.
2.7.4.3 For mainframe computer system, different security levels shall be provided to
safeguard unauthorized access. Only authorized personnel shall be allowed
to key in inputs and/or alterations.
2.7.4.4 On completion of an allocated task from computer generated maintenance
package, Licensed A & P Mechanic or Approved/Authorized Holder will be
required to certify in the hardcopy.
2.7.4.5 A back up system must be kept at all times

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.7
Maintenance Documentation
Page 3

2.7.5 Responsibilities

2.7.5.1 Control of Maintenance : Quality Management Manager


Documentation

2.7.5.2 Availability of forms / labels : Departmental Managers


to production staff

2.7.5.3 Control of Computer Maintenance : Engineering Support Manager


Records

Authority: Head of Engineering, Philippines AirAsia Inc.


2.7.6
TECHNICAL DATA ENTRY

Flow Diagram

YES ENTER FLIGHT HOURS AND


COLLECT DOCUMENTS FROM
FLIGHT DETAILS EXISTS? CYCLES VIA AIRCRAFT
MAINTENANCE PROVIDER
UTILIZATION

NO

ENTER THE DEFECT VIA WORK


ORDER
Maintenance Documentation
MAINTENANCE PROCEDURE
MAINTENANCE CONTROL MANUAL

YES
COMPONENT CHANGE ENTER THE COMPONENT TECHNICAL RECORDS TO

Authority: Head of Engineering, Philippines AirAsia Inc.


EXISTS? CHANGE VIA LABEL BOOKING COLLECT
Page
Chapter
Issue 03

NO
Issue Date

Rev 00

4
21SEP15

2.7
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.8
Maintenance Instructions
Page 1

2.8 MAINTEN ANCE I NSTRUCTIONS

2.8.1 Purpose

2.8.1.1 To ensure proper administration, procurement and control of maintenance


instructions (Technical Publications).

2.8.1.2 To provide an efficient distribution and revision system for Technical


Publications.

2.8.1.3 To ensure availability of Technical Publications to staff at all times.

2.8.1.4 To effectively control all loan of Technical Publications.

2.8.2 Scope of Application

2.8.2.1 This applies to all Philippines AirAsia aircraft, engine and component
manufacturer’s Technical Publications and manuals including Test Equipment
Manual, Airworthiness data, Service Bulletins, Airworthiness Directives and their
relevant literature and revisions thereof are controlled by Philippines Air Asia and
are physically located at different areas as recorded in the publication numerical
records (MM, SRM, WDM, IPC, Aviation Authorities Publications, AD and
Company Publications). Engineering Support Manager is responsible for the
subscription for relevant EASA publications.
2.8.3 Procedure
2.8.3.1 All work performed on aircraft and its associated components shall be carried out
in accordance with OEM or the Authority approved data, latest revision.
2.8.3.2 OEM or the Authority approved data can come in various forms:
2.8.3.2.1 a. Hard Copy Manual b. Airbus World
2.8.3.2.2 CD ROM or DVD
2.8.3.2.3 AOLs
2.8.3.2.4 Supplementary Manual
2.8.3.3 Contracted AMO must ensure that all works have been carried out in
accordance with the applicable approved data, latest revision, prior to
effecting a certification.
2.8.3.4 A technical publication library shall be established and maintained and will be the
single entry point for all technical information
2.8.3.5 All technical information received shall be recorded on Master List of Technical
Manuals. Where amendments are required these shall be monitored on a
document control or revision number checklist. All technical information must be
action urgently either by means of amendment or sending it to the manager
responsible for actions.
2.8.3.6 All manufacturers’ manual either hardcopy, softcopy or microfilm and other
technical literature that are required by the various engineering departments
including Line Stations must be available. (refer to the flow diagram 2.17.5)

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.8
Maintenance Instructions
Page 2

2.8.3.7 For the requestor not included in the distribution list shall be provided a copy and
must be stamped with “Reference Copy”.
2.8.3.8 Technical Library shall at all times retain a copy of each document in an up to
date condition and this copy shall be known as the Master Copy.
2.8.3.9 All Master Copy manuals must be stamped with “Controlled Copy”.
2.8.3.10 All current Master copy manuals both hard and soft copy must be remained in
the active file for one year.
2.8.3.11 All obsolete Master copy manuals both hard and soft copy should be filed in the
archive for two years. Dispose Master copy manuals after two years.
2.8.3.12 Engineering Support Manager shall ensure that each copy of document have an
identity reference and location and / or title of holder of the document.
2.8.3.13 All revisions to the manuals must be signed by the recipients and the recipient is
responsible to update the manual and a record shall be maintained by
Engineering Support.
2.8.3.14 Obsolete copy from outstation and included in the distribution list shall be
endorsed to the Engineering Support upon receipt of the new copies.
2.8.3.15 Retrieved obsolete copies from outstation and included in the distribution list
shall be disposed immediately.
2.8.3.16 Any technical publications borrowed from the library shall be signed for when
accepting the manual, document or publication and again to sign at return. This
list shall be maintained by Engineering Support.
2.8.3.17 Departmental Managers are responsible for the following:
2.8.3.17.1 Maintain an up to date list of all technical references held under his
control.
2.8.3.17.2 Upon receipt of the six-monthly master list of publication, check the
current status of technical references held
2.8.3.17.3 Ensure prompt corrective action is taken to rectify non-current
technical references.
2.8.3.17.4 Appoint one person in each unit that have technical references, to
take charge and own the above functions.
2.8.3.17.5 A six monthly revision status shall be published and issued to all
holders. It is the duty of the holder and contracted AMO to check and
confirm revision status compliance.
2.8.3.17.6 A scheduled annual audit will be carried out by Quality
Management.
2.8.3.17.7 Department to confirm status of all Technical Publications held by
Philippines AirAsia Inc.. The audit will be carried more frequent if
deemed necessary by the Quality Assurance Manager.
2.8.3.17.8 The event of contracted work, provision of publications will be
determined by the Head of Engineering or his/her delegate at the

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.8
Maintenance Instructions
Page 3

time of contract negotiation where the publications required is spelt


out in the agreement

2.8.4 Responsibilities

2.8.4.1 Management of Technical Library : Engineering Support Manager

2.8.4.2 Control of Technical Reference : Departmental Managers

2.8.4.3 Control of Airworthiness Data : Engineering Support Manager

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.8
Maintenance Instructions
Page 4

2.8.5 Flow

TECHNICAL PUBLICATIONS

AIR ASIA
PAAZEST MANUFACTURER ENGINEERING SERVICES
/ OEM PROVIDER

Tech. Pub Tech. Pub


Officer Officer

SEND UPDATED
MANUALS TO
ACKNOWLEDGED
ENGINEERING
THE MANUALS
SERVICES
PROVIDER

RECEIVED LATEST TECH. PUBS


SEND UPDATED
FROM THE ENGINEERING
MANUALS TO PAA
SERVICES PROVIDER 2 MONTHS
TECHNICAL
AFTER MANUFACTURER
PUBLICATIONS
RELEASE THE MANUALS

EVALUATE THE CONTENTS OF END


THE MANUALS, ACKNOWLEDGE
THE RECEIPT AND UPDATE THE
MONTORING

SEND UPDATED
SEND A COPY OF THE SEND AASOFT COPY OF THE INTERNAL MANUALS TO
SEND COPY OF THE
MANUALS TO THE MANUALS TOMANUALS
THE OFFICES LISTED IN PAA TECHNICAL
INTERNAL
DISTRIBUTORS 7 DAYS THE DISTRIBUTION LIST 7 WORKING PUBLICATIONS
TO THE DISTRIBUTORS
AFTER RECEIVED AND DAYS7AFTER APPROVAL FROM CAAP
DAYS AFTER
EVALUATED FROM ANDAPPROVAL
DISTRIBUTE THE HARD COPY 1
FROM
ENGINEERING MONTH AFTER THE APPROVAL FROM
CAAP
SERVICES PROVIDER CAAP.

HANDOVER THE
SEND THE UPDATED
FLIGHT OPERATIONS
MANUALS TO BASE
MANUALS TO
AND OUTSTATIONS
DOCUMENT OFFICER

DESTROY THE OBSOLETE


MANUALS CAME FROM
OUTSTATION WHILE RETAIN THE
MASTER COPY 1 YEAR IN ACTIVE
FILE

END

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.9
Required Inspection Items (RII)
Page 1

2.9 REQUIRED INSPECTION ITEMS (RII)

2.9.1 Purpose

2.9.1.1 To ensure that specific/designated maintenance tasks on Philippines AirAsia


Inc., RP registered aircraft involving removals, installation, disconnection,
assembly, rigging adjustment or test on aircraft, components and systems are
inspected or functional checked by authorized person before releasing the
aircraft to return to service. These specific/designated maintenance tasks are
termed as Required Inspection Items (RII).

2.9.1.2 Required Inspection Items (RII) are a designation of the item of maintenance
and alterations that must be inspected (Required Inspection), including at least
those that could result in a failure, malfunction or defect, endangering the safe
operation of the aircraft, if not performed properly or if improper part or
materials are used.

2.9.2 Scope of Application

2.9.2.1 This procedure applies in activity involving removals, installations,


disconnection, assembly, rigging adjustment/test in respect of routine or non-
routine inspections, repairs, overhauls and modification to the aircraft or any
part of the aircraft or aircraft components.

2.9.2.2 This procedure also applies in respect of maintenance done during line
maintenance as well as in hangar maintenance.
2.9.3 Procedure
2.9.3.1 The Quality Management Manager is responsible for the issue, administration
and control of the Required Inspection Items Authorization.
2.9.3.2 The inspection of Required Inspection Items (RII) can only be performed by RII
authorized holders who are qualified as per Quality Notice No. QN2-4-2012.
2.9.3.3 No person may perform a Required Inspection if he performed the item of work
required to be inspected. The CRS signatory shall NOT be the same person as
an RII signatory for a given task
2.9.4 RII Handling Procedure
2.9.4.1 Before accomplishment of line or hangar maintenance, the LAMT shall review the
aircraft Technical Log write-ups, Job/Task Cards, and non-routine write- ups.
Each write-ups or tasks involving removals, installations, disconnection,
assembly, rigging adjustment and test; identified as Required Inspection
Items will be clearly marked with the letter RII.
2.9.4.2 The authorized personnel responsible for the maintenance activities will
monitor the activities to determine if additional work generated is also a
Required Inspection Items; then items will be identified with marked letters “RII”.
2.9.4.3 Before the release for return to service of the aircraft, person authorized to sign
the Maintenance/Check Release will review all maintenance paperwork. He
must ensure himself that each item identified as RII has been completed.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.9
Required Inspection Items (RII)
Page 2

2.9.4.4 Required Inspection Items required two signatures and/or stamps. First, RII
authorized holder performing the work, and second, another RII authorized
holder accepting the work.
2.9.4.5 The signature and/or stamp of the first RII authorized holder prove that he has
completed the job in airworthy manner. The signature and/or stamp of the
second RII authorized holder prove that he has inspected the job and all
associated installations have been completed.
2.9.4.6 Each Required Inspection Items performed during line maintenance shall be
documented in the aircraft Technical Log, and be identified as an “RII”, and shall
have dual sign-off.
2.9.4.7 Each Required Inspection Items performed during hangar maintenance shall be
documented using a job/task card, and be identified as an “RII”, and shall have
dual signatory and/or stamp.
2.9.4.8 Inspection Methods of Required Inspection Items:
2.9.4.8.1 RII authorized holders must assure themselves that all accomplished
on RII conforms to applicable manual procedures, standards and
limitations. They will consult all publications normally used in the
performing of maintenance.
2.9.4.8.2 Unless more specific inspection instructions are contain in the
applicable manual, the RII authorized holder will make a visual
inspection of security, safety, and workmanship of the item’s
installation.
2.9.4.8.3 Repairs and alterations/modifications will be inspected for proper
materials, fasteners, workmanship, and conformity to the
procedures, standards and limitations.
2.9.4.8.4 Repairs and alterations/modifications of fuel, oil, hydraulic, and
pneumatic systems will be pressure checked, as necessary.
2.9.4.8.5 The second RII authorized holder will witness functional checks of
flight control systems
2.9.4.8.6 When there is no RII authorized holder available at outstation, the
CRS signatory performing the maintenance task which requiring a
Required Inspection, may allow to effect certification and release the
RII item; in such cases, a record shall be made in the Technical Log
to identify the said task. However, a Required Inspection must be
performed at the earliest opportunity when the aircraft is return to
Base or whenever an RII authorized holder is available.
2.9.4.8.7 When an RII authorized holder rejects an RII work, he will make a
note on the job/work card or in the Technical Log by the word “RII
Rejected” followed by signature and/or stamp. The item will be
treated as a new RII discrepancy. The item will then be handled as
an RII item in accordance RII handling procedures specified above
2.9.4.8.8 In the case of dispute over the rejection of an item, an RII inspector’s
decision may only be countermanded by the Technical
Representative designated by Engineering Support Manager.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.9
Required Inspection Items (RII)
Page 3

2.9.5 Required Inspection Personnel


Qualification

The minimum qualification for an RII authorized holder is defined in the


Quality Notice No. QN2-4-2012.

Authorization

a. The Quality M a n a g e m e n t Manager will determine that each


individual designated to be an RII authorized holder is familiar with the
policies and procedures of RII inspection and qualified to perform the
inspection, operational and functional check.

b. The individual, who comply with the above criteria and qualified to be an RII
authorized holder with be listed in the Appendix 1 of Quality Notice No. QN2-4-
2012.

2.9.6 Required Inspection Item List


2.9.6.1 The following items and systems are designated as Required Inspection
Items (RII):
X means Applicable
- means Not Applicable

Rig/
No Area or System Affected Repair Alter Replace Reinstall
Adj.
1 Doors
(a) Passenger doors / Emergency X */1 */1 X X
cabin
(b) Lower cargo door latching X */1 _ X X
mechanisms, latch hooks and stop
fitting
2 Cabin Interior
(a) Evacuation slides systems _ */1 */1 */3 */3 */4
(b) Passenger cabin seats & F/A _ _ _ */2 X
jump seats
(c) Oxygen Generator _ _ _ X X
(d) Control Cabin Seat _ */1 */1 X X
3 Fire Protection
(a) Engine, APU and Cargo _ _ _ X X
Compartment Fire Extinguishing
Bottles

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.9
Required Inspection Items (RII)
Page 4

4 Flight Control (not include Auto Pilot


Compartments)
(a) Primary control surface ailerons, X */1 */1 X X
elevator, rudders (Hyd.) and control
bus cable, Lift Dumper on Spoiler,
flight spoiler and mixer
(b) Control, Balance and Trims tabs and X */1 */1 X X
associated actuators / cable
(c) Horizonital stabilizer, jackscrew X */1 */1 X X
actuator and gear box
(d) Trailing edge flaps, midflaps, slat / X */1 */1 X X
Flap control surface
(e) Leading edge flaps, slat and slat X */1 */2 X X
cables, Kruger, flap control
5 Fuel system
_ */1 _ _ X
(a) Integral Fuel Tanks

No Area or System Affected Rig/Adj. Repair Alter Replace Reinstall


6 APU Auxiliaray Power Unit
_ _
(a) APU installation X X X
7 Landing Gear System
(a) Nose, main and centerline X */1 */1 X X
landing gear assemblies
(b) Nose, main and centerline X */1 _ X X
landing gear actuating cylinders
and lock actuator
(c) Truck beam assembly _
(d) Nose, main and centerline X */1 */1 X X
landing gear emergency Extension */1 */1 X X
system _
e) Nose, main and centerline */1 */1 X X
landing gear brace assembly _
(f) Main landing gear side strut X */1 */1 X X
assembly */1 */1 X X
(g) Nose and centerline landing X */1 */1 X X
gear drag brace rod assembly lock
linkage
(h) Landing gear retraction (all)
8 Power Plant
(a) Engine Assembly X */1 */1 X X
(b) On-wing repair or replacement, X */1 _ X X
(e.g. Fan section, Fan Blade Dress
out for F.O.D. Gear box
replacement, start lever, thrust
level cable and quadrant
linkage) X _ _ X X
(c) Pump - fuel engine Driven */5 _ _ X X
(d) Control - fuel FFG, (FCU/EEC),

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.9
Required Inspection Items (RII)
Page 5

HMV, MEC X */1 _ X X


(e) VSV, NDB System _ _ _ X X
(f) Fuel Nozzle _ */1 _ X X
(g) Gear Box's (all) _ */1 */1 X X
(h) Pylon / strut
9 Avionic and Hydraulics
(a) Wiring (repair after extensive _ */1 _ _ _
damage) Inspect for proper routing
and security only
(b) Emergency Escape Path _ _ */1 X X
Lighting _ _ _ X X
(c) Pitot static system
10 Structures
(a) Primary structure, components _ */1 */1 X X
and their attachment, including
fasteners

Major repair, alteration, or installations of aircraft primary structures of the relevant


ATA Chapters are Required Inspection Items. Examples: Major repair to fuselage
frame, skin, pylon, spar web, wing skin, replacement of stabilizers, wing bottles bolts,
stabilizer attach bolts.

Minor repair (skin patches, dent repair, replacement of fasteners, replacement of


window/ windshields) are NOT Required Inspection Items.

(b) RVSM critical area X X X X X

2.9.7 Unscheduled maintenance


2.9.7.1 Unscheduled Maintenance inspections and tasking’s under ATA Chapter 5 are
Required Inspection Items

Foot notes:
2.9.7.1.1 Major Repair / Alteration Only (Refer to Classification and
Documentation of FAA Approval for Repair and Alterations).
2.9.7.1.2 When a passenger cabin seat and/or when an oxygen generator is
replaced, the oxygen generator must be inspected as a separate
Required Inspection
Items. Hose must be connected and yellow safety caps removed.
2.9.7.1.3 When replacing or reinstalling a slide/raft assembly ensure that
the firing lanyard is attached to the manual pull handle. When
replacing or reinstalling a slide/raft assembly ensure that the safety
pin (installed for shipping assembly) is removed from the firing
assembly.
2.9.7.1.4 If any evacuation slide cover disengages and allows the slide to
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.9
Required Inspection Items (RII)
Page 6

drop to the floor of the aircraft way, the reinstallation of the slide and
cover will not require an RII, or accomplishment of note */3 provided a
visual check of the slide assembly that falls to the ground outside of
the aircraft will require inspection and possible replacement by
maintenance and inspection by an RII qualified technician.
2.9.7.1.5 RII is not required for the adjustment of the fuel control ground
idle trim, however, adjustment of the part power stop during engine
trim-runs requires an RII

2.9.8 Responsibility

2.9.8.1 Performing maintenance work : Contracted AMO

2.9.8.2 Performing Inspection of RII : RII Authorized Holder

2.9.8.3 Issuing Authorization : Quality Management Manager

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2. 10
Shift/Task Handover Procedure
Page 1

2.10 SHIFT/TAS K HANDOV ER P ROCE DURE

2.10.1 Purpose
2.10.1.1 To ensure that all necessary information is communicated between the outgoing
and in-coming personnel. Shift handovers have to take place after the personnel
concerned have left, in which case it is vital that unfinished work is recorded in
detail for the benefit of the incoming shift.
2.10.2 Scope of Application
2.10.2.1 This procedure shall apply to all personnel in aircraft maintenance where the need
for effective communication between the out-going and incoming personnel is
extremely important.
2.10.3 Procedure
2.10.3.1 Effective shift handover depends on three basic elements:
2.10.3.1.1 The outgoing person’s ability to understand and communicate the
important elements of the job or task being passed over to the
incoming person.
2.10.3.1.2 The incoming person’s ability to understand and assimilate the
information being provided by the outgoing person.
2.10.3.1.3 A formalized process for exchanging information between outgoing
and incoming people and a place for such exchanges to take place.
2.10.3.2 Handover information has to be transmitted in more than one medium to avoid the
risk of erroneous transmission. The introduction of redundancy, by using more
than one way of communicating greatly reduces this risk. For example use verbal
(Handover Meeting) and one other method such as written communication
(Handover Book).
2.10.3.3 Maintenance Manager or Head of Engineering shall be responsible to ensure that
cross-shift information is effectively delivered.
2.10.3.4 Handovers are expected to be longer during these circumstances:
2.10.3.4.1 Any deviations from normal working have occurred such as having the
aircraft in flight mode at a point in maintenance check when this is not
normally done.
2.10.3.4.2 When people have returned following a lengthy absence (the state of
things could have change considerably during this time).
2.10.3.4.3 When handovers are carried out between experienced and
inexperienced personnel.
2.10.3.5 Handovers shall contain specific information that presents only key information
and excluding irrelevant information. By facilitating two-way communication any
ambiguity will be clarified.
2.10.3.6 Maintenance Manager or Head of Engineering need to discuss and up-date
themselves on tactical and managerial matters affecting the continued and timely
operation of the maintenance process. Outgoing managers/supervisors should
summarize in all significant problems they have encountered during their shift,

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2. 10
Shift/Task Handover Procedure
Page 2

especially any problems for which solutions have not been develop or any task
that are in progress.
2.10.3.7 After the meeting between duty personnel, and assignments of tasks, there is a
need for duty personnel to meet and disseminate the detailed information related
to individual jobs and tasks. The most effective way to communicate this
information is for the affected incoming and outgoing personnel to go over the task
issues while examining the actual jobs at the workplace.
2.10.3.8 Topics that should be covered in the handover book/meeting:
2.10.3.8.1 Jobs/tasks in progress
2.10.3.8.2 Work cards being used
2.10.3.8.3 Last step(s) completed
2.10.3.8.4 Problems encountered
2.10.3.8.5 Outstanding/in work/status
2.10.3.8.6 Unusual occurrences/defects
2.10.3.8.7 Resources required/available
2.10.3.8.8 Location of removed parts/tooling
2.10.3.8.9 Parts and tools ordered and when expected
2.10.3.8.10 Part shortages
2.10.3.8.11 Proposed next steps
2.10.3.8.12 Communication with Maintenance provider
2.10.3.8.13 Communication with Managers
2.10.3.9 When the task is being directly handed over to someone who is present at the
time, it shall be done face to face using verbal and written communication. In
these cases the written element is normally by ensuring that the task cards are
accurately completed clearly identifying at what stage in the task card the job has
reached. Any deviations from normal working practices or procedures must be
clearly highlighted. An example of this would be if in changing a valve, a clamp,
not required to be removed by the maintenance manual, is disturbed to aid
removal and installation. It is a requirement that the outgoing person records this
deviation.
2.10.3.10 When a job is left incomplete during a shift, e.g. in the case of someone being
called away to attend a more urgent task on another aircraft. In this scenario face
to face communication is not possible therefore total reliance has to be placed on
written communication.
2.10.3.11 It is considered a good human factors practice to allow for an overlap of 20 to 30
minutes for a shift handover to take place.
2.10.4 Responsibilities
2.10.4.1 Effectiveness of cross shift handover : Maintenance Manager
2.10.4.2 Handover of cross shift information : Maintenance / Plane Crew Chief

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.11
Acceptance to Proceed
Page 1

2.11 AC C EPT AN CE TO PROCEED

2.11.1 Purpose
2.11.1.1 To provide technical justification to support the pilot’s decision to fly the
aircraft that is grounded at Line Station with defect or damage where repair or
replacement is not reasonably practical to the nearest station where the
damage or defect can be repaired or rectified satisfactorily.
2.11.2 Scope of Application
2.11.2.1 This procedure applies whenever aircraft in service are grounded due to damage
or having developed defect where facilities are not available at Line Station to
carry out proper repair or rectification and there is technical justification that the
safe conduct of the flight will not be jeopardized if allowed to continue. The
following ATP procedure must be followed before a decision is made to continue
the flight with or without passengers onboard.
2.11.3 Procedure
2.11.3.1 The Contracted AMO in-charge, after consulting with Pilot-In-Command will
immediately notify the Maintenance Manager advising the full details of the defect
or deficiency including reasons for inability to effect a rectification or repair.
2.11.3.2 An adequate assessment of the defect or deficiency has to be made by the
Maintenance Manager, taking into consideration all details of technical
unserviceabilities contained in the aircraft technical log and its possible side
effects on crew workload and operating procedure. Concurrence from the Flight
Operations Director (or his delegate of who must be a flying pilot) has to be
obtained. Only after it has been established that conditions justify an ATP, the
Maintenance Manager (or his delegate) shall contact the Quality Maintenance
Manager (or his delegate) for an ATP.
2.11.3.3 The Quality M a n a g e m e n t Manager will consult, if necessary, with all
relevant specialist sections, such as Engineering Support, Flight Operations or
the Manufacturer’s/Vendors representative. If the aircraft performance is likely to
be affected, concurrence must be obtained from Engineering Support
Manager (or his delegate).
NOTE: If the aircraft performance is affected the required degradation in
performance is promulgated from Approved Airplane Flight Manual calculation or
approval is obtained from aircraft manufacturer or aviation authority.
2.11.3.4 When it is deemed that the aircraft is safe for further flight, the Quality
Management Manager shall contact Airworthiness Division of the Authority
and Director of Flight Operations shall contact Flight Operation Division of the
Authority for approval.
2.11.3.5 After obtaining the Authority approval, the Quality Management Manager shall
issue a serialized ATP number to be indicated in the message to the relevant
stations.
2.11.3.6 The ATP must specify the aircraft, date, flight numbers and sectors involved the
nature of the defect, the justification for the issuance of the ATP and any special
conditions or rectifications that need to be observed.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.11
Acceptance to Proceed
Page 2

2.11.3.7 The Contracted AMO in-charge on receipt of the ATP shall record in MR1 and
MR2 the ATP number with details of all prerequisites and limitations imposed.
Appropriate Notice to Crew (NTC) shall be raised and all action taken in
compliance to the imposed prerequisites shall be recorded and certified for.
2.11.3.8 If the aircraft is to be dispatched under ATP over several sectors that might involve
the changeover of Captains, the Contracted AMO in-charge and the outgoing
Pilot-In-Command shall brief the status of the aircraft and the background of the
ATP to the Captain(s) taking over.
NOTE : The Pilot-In-Command of the aircraft, however, retains over-riding
authority to refuse acceptance of the ATP if he has reasons not to undertake
the flight.
2.11.3.9 The Maintenance Manager shall coordinate for resources (including expertise)
to be made available at the station where the ATP terminates or when aircraft is
back at base, whichever is sooner, to carry out the necessary repair or
rectification.
2.11.3.10 The Quality Management Manager shall submit copies of ATP issued to the
Authority for endorsement within five (5) working days.
2.11.4 Responsibilities
2.11.4.1 Notify Maintenance Manager : Contracted AMO
2.11.4.2 Assessment of defect to justify ATP : Maintenance Manager
2.11.4.3 ATP Concurrence : Quality Management Manager,
Engineering Support Manager,
Director of Flight Operations
2.11.4.4 ATP Approval : Civil Aviation Authority of the
Philippines
2.11.4.5 ATP Acceptance : PIC

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.12
Ferry Flight Permit
Page 1

2.12 FERRY FLIGHT PERMIT

2.12.1 Purpose
2.12.1.1 To ferry an aircraft that suffered major structural damage or major system
defect during service to a destination where restoration of the aircraft to an
airworthy condition can be made. Reference shall be made to the Authority
requirements
NOTE:
a. The FFP shall be requested by Philippines AirAsia Inc. and approved by the
Authority.

b. The Authority may prescribe specific limiting condition to permit the aircraft to fly
without passengers to a facility where it can be restored to an airworthy
condition.

c. The FFP will require the Philippines AirAsia Inc. Flight Operations Department
to seek clearance from the appropriate authorities of the respective states over
which the ferry flight will take place..
2.12.2 Scope of Application
2.12.2.1 This procedure applies whenever an aircraft is in an unserviceable condition
and FFP is required for the ferry flight to a repair station. A request will be made
in writing to the Authority for FFP in the following situation: -
2.12.2.1.1 Major structural damage – damage that occurred to primary or
principle structures and/or any structures that affects safe operation
of aircraft.
2.12.2.1.2 Major system defects – defects of aircraft system that affects safe
operation of aircraft.
2.12.2.1.3 When determined by the Authority
2.12.2.2 The request for a FFP should indicate the following details:
2.12.2.2.1 The name and address of registered owner and its operator.
2.12.2.2.2 The make, model, serial number and registration marks of the
aircraft.
2.12.2.2.3 The nature or details of the defect.
2.12.2.2.4 The purpose of the flight.
2.12.2.2.5 The technical justification for the requested flight.
2.12.2.2.6 The proposed itinerary.
2.12.2.2.7 The crew required for the ferry flight.
2.12.2.2.8 Details of non-compliance with applicable airworthiness
requirements.
2.12.2.2.9 Any restriction the applicant considers necessary for safe operation
of the aircraft.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.12
Ferry Flight Permit
Page 2

2.12.2.2.10 Any other information considered necessary by the Authority for


the purpose of prescribing operating limitations.
2.12.3 Procedure
2.12.3.1 The Contracted AMO in-charge after consulting with the Captain will
immediately notify the Maintenance Manager advising the full details of the
defect or deficiency including reasons for inability to effect a rectification or
repair.
2.12.3.2 An adequate assessment of the defect or deficiency has to be made by the
Maintenance Manager, taking into consideration all details of technical
unserviceabilities contained in the aircraft technical log and its possible side
effects on crew workload and operating procedure. Concurrence from the Flight
Operations Director (or his delegate of who must be a flying pilot) has to be
obtained. Only after it has been established that conditions justify an FFP, the
Maintenance Manager (or his delegate) shall contact the Quality Management
Manager (or his delegate) for a FFP.
2.12.3.3 The Quality Management Manager will consult, if necessary, with all relevant
specialist sections, such as Engineering Support, Flight Operations or the
Manufacturer’s/Vendors representative. If the aircraft performance is likely to be
affected, concurrence must be obtained from Engineering Support Manager (or
his delegate).
NOTE : If the aircraft performance is affected the required degradation in
performance is promulgated from Approved Airplane Flight Manual calculation
or approval is obtained from aircraft manufacturer or aviation authority.
2.12.3.4 When it is deemed that the aircraft is safe for further flight after addressing all
concerns, the Quality Management Manager shall contact Airworthiness
Division of the Authority and Director of Flight Operations shall contact Flight
Operation Division of the Authority for approval.
2.12.3.5 After obtaining the Authority approval, the Quality Management Manager shall
issue a serialized FFP number to be indicated in the message to the relevant
stations.
2.12.3.6 The FFP must specify the aircraft, date, flight numbers and sectors involved,
the nature of the defect, the justification for the issuance of the FFP and any
special conditions or rectifications that need to be observed.
2.12.3.7 The Contracted AMO in-charge on receipt of the FFP shall record in MR1 and
MR2 the FFP number with details of all prerequisites and limitations imposed.
Appropriate Notice to Crew (NTC) shall be raised and all action taken in
compliance to the imposed prerequisites shall be recorded and certified for.
2.12.3.8 If the aircraft is to be dispatched under FFP over several sectors that might
involve the changeover of Captains, the Licensed Aircraft Maintenance
Technician or Approved/Authorized Holder in-charge and the outgoing Captain
shall brief the status of the aircraft and the background of the FFP to the
Captain(s) taking over.
NOTE: The Captain of the aircraft, however, retains over-riding authority to
refuse acceptance of the FFP if he has reasons not to undertake the flight.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.12
Ferry Flight Permit
Page 3

2.12.3.9 The Maintenance Manager shall coordinate for resources (including expertise)
to be made available at the station where the FFP terminates or when aircraft is
back at base, whichever is sooner, to carry out the necessary repair or
rectification.
2.12.3.10 The Quality Management Manager shall submit copies of FFP issued to the
Authority for endorsement within five (5) working days.
2.12.4 Responsibilities
2.12.4.1 Notify Maintenance Manager : Contracted AMO
2.12.4.2 Assessment of defect to justify ATP : Maintenance Manager
2.12.4.3 ATP Concurrence : Quality Management Manager,
Engineering Support Manager,
Director of Flight Operations
2.12.4.4 ATP Approval : Civil Aviation Authority of the
Philippines
2.12.4.5 ATP Acceptance : PIC

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.13
Notification to CAAP/Operator/Manufacturer
Page 1

2 . 1 3 N OT I F I C AT I O N TO C A AP / O P E R AT O R / M A N U F AC T U R E R

2.13.1 Purpose
2.13.1.1 To establish a reporting procedure to ensure that the Authority, the operator
and/or the manufacturer are notified of all reportable incidents, accidents,
defects and/or malfunction of an aircraft or any part or equipment thereof which
could jeopardize the safe operation or airworthiness of the aircraft.
2.13.2 Scope of Application
2.13.2.1 This procedure shall apply whenever the need arises to report any incidents,
occurrences or service difficulty report (SDR) to Authority, operator,
manufacturer or other relevant Aviation Authorities in a timely manner.
2.13.3 Procedure
2.13.3.1 All personnel, persons who are authorized to sign CRS, Workshop
Supervisors and Pilots who is in command are required to report any reportable
incidents, occurrences or mandatory reportable occurrence by notifying the
QMM or his delegate verbally through phone not more than 24 hours or 1 day
after the incident. This will be followed by completing the Occurrence Report
Form from the maintenance provider, the accomplished CAAP-FSSDR form and
the completed report shall be sent to Quality Management Manager by the
fastest means available for not more than 72 hours or 3 days.
2.13.3.2 Such scenarios to be reported are as follows (CAR subpart 5.5.1.4):
2.13.3.2.1 Fires during flight and whether the related fire-warning system
is properly activated;
2.13.3.2.2 Fires during flight not protected by a related fire-warning system;
2.13.3.2.3 False fire warning during flight;
2.13.3.2.4 An engine exhausts system that causes damage during flight to the
engine, adjacent structure, equipment, or components;
2.13.3.2.5 An aircraft component that causes accumulation or circulation of
smoke, vapour, or toxic or noxious fumes in the crew compartment
or passenger cabin during flight;
2.13.3.2.6 Engine shutdown during flight because of flameout.
2.13.3.2.7 Engine shutdown during flight when external damage to the engine
or aircraft structure occurs;
2.13.3.2.8 Engine shutdown during flight of more than one engine.
2.13.3.2.9 A propeller feathering system or ability of the system to
control over speed during flight;
2.13.3.2.10 A fuel or fuel-dumping system that affects fuel flow or causes
hazardous leakage during flight;
2.13.3.2.11 An unintended landing gear extension or retraction, or opening or
closing of landing gear doors during flight;

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.13
Notification to CAAP/Operator/Manufacturer
Page 2

2.13.3.2.12 Brake system components that result in loss of brake actuating


force when the aircraft is in motion on the ground;
2.13.3.2.13 Aircraft structure that requires major repair;
2.13.3.2.14 Cracks, permanent deformation or corrosion of aircraft structure if
more than the maximum acceptable to the manufacturer or the
Authority;
2.13.3.2.15 Aircraft components or systems malfunctions that result in
taking emergency actions during flight (except action to shut
down an engine);
2.13.3.2.16 Each interruption to a flight, unscheduled change of aircraft en
route, or unscheduled stop or diversion from a route, caused by
known or suspected technical difficulties or malfunctions;
2.13.3.2.17 Any abnormal vibration or buffering caused by a structural or system
malfunction, defect, or failure;
2.13.3.2.18 A failure or malfunction of more than one attitude, airspeed, or
altitude instrument during a given operation of the aircraft.
2.13.3.2.19 The number of engines removed prematurely because of
malfunction, failure or defect, listed by make and model and the
aircraft type in which it was installed; or
2.13.3.2.20 The number of propeller featherings in flight, listed by type of
propeller and engine and aircraft on which it was installed.
2.13.3.3 In addition, items that warrant immediate notification to the Authority by
telephone/telex/fax, with a written follow-up report not later than three (3)
working days of discovery are:
2.13.3.3.1 Primary structural failure
2.13.3.3.2 Control surface failure
2.13.3.3.3 Fire in the aircraft
2.13.3.3.4 Engine structure failure
2.13.3.3.5 Any other condition considered an imminent hazard to safety
2.13.3.4 Quality Management Department will upon receipt review and determine the
report as mandatory reportable occurrence to be reported to the Authority or
non-mandatory reportable incident or occurrence.
2.13.3.5 For mandatory reportable occurrence, the Quality Management Department will
send the Occurrence Report with accomplished FSSDR form to the Authority
within 72 hours. The copies of the report is sent to Head of Engineering,
Engineering Support Manager and applicable manufacturer or vendor and the
Authority for investigation and remedial actions
2.13.3.6 Non-mandatory reportable incident or occurrences are events which fall below
the SDR criteria but which, nevertheless are important for Philippines AirAsia
Inc. to understand and to control. These reports will be investigated by Quality
Management Department and recommendations for corrective actions shall be
formulated.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.13
Notification to CAAP/Operator/Manufacturer
Page 3

2.13.3.7 The following is a guideline to reduce duplication of reporting by Aircrew and


Engineers:
2.13.3.7.1 Aircrew will be responsible from the time of embarkation, including
transit at a station where maintenance support has not been
contracted and ceases upon disembarkation at the end of a duty
period.
2.13.3.7.2 Maintenance staff is responsible for all main bases and
Philippines AirAsia Inc. manned stations.
2.13.3.7.3 Contracted maintenance organization is responsible at all stations
where a maintenance contract is in force.
2.13.3.7.4 Occurrence Report forms is readily available in the aircraft
certificate file and Quality Management department.
2.13.3.8 For occurrence reports originating from Director of Flight Operations, the Head
of Safety will carry out preliminary investigations and the findings will be passed
to the Director of Flight Operations who will determine the course of action to be
taken and to close the report or the report will be sent to Quality Management
Manager if technical evaluation is necessary.
2.13.3.9 For Occurrence Report originating from Maintenance, Workshop or
Engineering, the preliminary investigations will be carried out by the
Maintenance Manager. The findings will be passed to the Quality Management
Manager who will determine the course of action and to close the report.
2.13.3.10 Information on the occurrence to the manufacturer shall be sent promptly by
Engineering Support Department.
2.13.3.11 All occurrence reports should be acted, concluded and closed as soon as
practicable. Concurrence from the Authority is required before any mandatory
reportable occurrence report is mandated as closed. However, in certain
cases the Authority may decide to classify it as open, subject to further
investigation by the Authority or for any other valid reasons shall be controlled
in an “SDR OPEN” file which shall be reviewed periodically as and when
necessary but in no event exceeding a six-monthly interval by the QMM.
2.13.3.12 In the event of an accident or incident requiring immediate notification to the
Authority, Philippines AirAsia Inc. shall instruct contracted AMO to remove the
cockpit voice recorder and flight data recorder then handed over to Quality
Management Manager for safe keeping for at least 60 days, or if requested by
authority, for a longer period of time.
REPORTING OF DEFECTS TO STATE OF DESIGN
2.13.3.13 Copy of each defect report shall be furnished to the State of Design of the
specifying product (aircraft, aircraft engine,or appliances). Upon determining of
defect (failure, malfunction, etc), report must:
2.13.3.13.1 be made within three (3) working days
2.13.3.13.2 be sure to include information such as Aircraft serial number

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.13
Notification to CAAP/Operator/Manufacturer
Page 4

2.13.3.14 When the failure, malfunction, or defect is associated with an article approved
under a TSO Authorization, the article serial number and model designation, as
appropriate,
2.13.3.15 When the failure, malfunction, or defect is associated with an engine or
propeller, the engine or propeller serial number, as appropriate
2.13.3.15.1 Product model
2.13.3.15.2 Identification of the part, component, or system involve including the
part number
2.13.3.15.3 Nature of the failure, malfunctions, or defects
2.13.4 Responsibilities
2.13.4.1 Control and Distribute Report : Quality Management Manager
2.13.4.2 Raise Report : Licensed A&P Mechanic,
Approved/Authorized Holder,
Captain
2.13.4.3 Investigation : Maintenance Manager,
Engineering Support Manager,
Quality Management Manager
2.13.4.4 Disposition : Head of Engineering,
Director of Flight Operations

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.14
Cannibalization
Page 1

2 . 1 4 C AN N I B AL I Z AT I ON

2.14.1 Purpose
2.14.1.1 To define the conditions to be observed wherever a cannibalization action of
components/parts is required.
2.14.2 Scope of Application
2.14.2.1 The removal and usage of any serviceable part from one aircraft (DONOR
AIRCRAFT) to another aircraft (RECIPIENT AIRCRAFT) to enable continued
operation of the aircraft.
2.14.3 Procedure
2.14.3.1 Cannibalization action shall only be initiated if the part required is confirmed nil
/not stocked by Stockroom Personnel.
2.14.3.2 Authority for cannibalization can only be given by PAA Head of Engineering. In
the absence of PAA Head of Engineering, PAA Maintenance Manager can
authorize the cannibalization.
2.14.3.3 Authority for cannibalization during or outside office hours can only be given by
PAA Head of Engineering or Maintenance Manager.
2.14.3.4 PAA Maintenance personnel and contracted AMO performing the
cannibalization must be satisfied that the intended part to be robbed is of the
same part number and as follows:
2.14.3.4.1 Has sufficient life to operate the intended flight.
2.14.3.4.2 Has no outstanding maintenance requirement.
2.14.3.4.3 Not associated with any current known defect.
2.14.3.4.4 Is visually serviceable.
2.14.3.4.5 Raise cannibalization form/label (PCF 0012).
2.14.3.4.6 Cannibalization actions should as far as possible be avoided,
unless operational requirements justify the necessity.
2.14.3.5 A detailed procedure is available in the Maintenance Department Manual
2.14.3.6 The Cannibalization will be entered into the donor aircraft’s Tech Log.
2.14.3.7 Serialized cannibalization label shall be used for traceability purposes.
2.14.3.8 Cannibalization that involves foreign registered aircraft undergoing pre-delivery
maintenance at Approved Maintenance Organization (AMO) shall comply with
Philippines AirAsia Inc. acceptance/inspection of aircraft components and
materials procedure.
2.14.3.9 Before cannibalization form is raised, Certifying Authorized personnel shall be
responsible to ensure that:
2.14.3.9.1 All parts and materials meet the airworthiness requirements as per
contracted AMO.
2.14.3.9.2 Hard time component has sufficient life to operate the intended
flight.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.14
Cannibalization
Page 2

2.14.4 Responsibilities
2.14.4.1 Authority for Cannibalization : Head of Engineering
: Maintenance Manager
2.14.4.2 Concurrence for Cannibalization : Quality Management Manager
2.14.4.3 Status of Part to be cannibalized : PAA Maintenance Personnel
2.14.4.4 Raise Cannibalization Form : PAA Maintenance Personnel

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.15
Procedures for issuance of CoA
Page 1

2.15 PROCEDURES FOR IS SUANCE OF CE RTIFICATE OF AI R W O R T H I N E S S ( C O A)

2.15.1 Purpose
2.15.1.1 This section describes the procedure required by the Authority in issuing
Certificate of Airworthiness.
2.15.2 Scope of Application
2.15.2.1 All Philippines AirAsia Inc. registered aircrafts shall apply for a certificate of
airworthiness.
2.15.2.2 Philippines AirAsia Inc. shall apply its certificate of airworthiness a form and
manner applicable to the Authority.
2.15.3 Classification of Certificate of Airworthiness (CoA)
2.15.3.1 Standard Certificate of Airworthiness will be issued to Philippines AirAsia Inc.
aircraft in the specific category and model designated in accordance to type
certificate.
2.15.3.2 The Authority may issue special Certificate of Airworthiness in the form of
restricted certificate or special flight permit
2.15.4 Amendment of Certificate of Airworthiness (CoA)
2.15.4.1 The Authority may amend or modify the Certificate of Airworthiness
2.15.4.1.1 Upon application of Philippines AirAsia Inc.
2.15.4.1.2 On its own initiative
2.15.5 Transfer or Surrender of Certificate of Airworthiness (CoA)
2.15.5.1 Philippines AirAsia Inc. shall transfer a Certificate of Airworthiness:
2.15.5.1.1 To the lessee upon lease of an aircraft within outside the country.
2.15.5.1.2 To the buyer upon sale of the aircraft within outside the country.
2.15.5.2 Philippines AirAsia Inc. shall surrender the Certificate of Airworthiness to the
Authority upon sale of that aircraft outside the country.
2.15.6 Effective Dates of Certificate of Airworthiness (CoA)
2.15.6.1 Unless sooner surrendered, suspended, revoked or a termination date is
otherwise established by the Authority, Certificate of Airworthiness are effective for
one year as long as the maintenance, preventive maintenance and alterations are
performed in accordance with PCAR and the aircraft is registered in the
Philippines.
2.15.6.2 Philippines AirAsia Inc. must present Certificate of Airworthiness for inspection by
the Authority.
2.15.6.3 Philippines AirAsia Inc. should surrender Certificate of Airworthiness upon
suspension, revocation or termination by the Authority.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.15
Procedures for issuance of CoA
Page 2

2.15.7 Issue of Standard Certificate of Airworthiness (CoA)


2.15.7.1 Philippines AirAsia Inc. presents evidence to the Authority that the aircraft
conforms to a type design approved under a type certificate and to the applicable
airworthiness directives of the state of manufacture.
2.15.7.2 The aircraft has been inspected in accordance with the performance rules of this
regulation for inspections and found airworthy by the Authority to make such
determinations within the last 30 days.
2.15.7.3 The Authority finds after an inspection that the aircraft conforms to type design
and is in condition for safe operation.

2.15.8 Responsibilities
2.15.8.1 Preparation of requirements for C of A : Engineering Support Manager
2.15.8.2 Execution of tasks for C of A renewal : Maintenance Manager
2.15.8.3 Liaison with the Authority for approval : Quality Management Manager

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.16
Supplier and Sub-Contractor Control
Page 1

2.16 SUPPLIER AND SUB-CONTR ACT OR CONTROL

2.16.1 Purpose
2.16.1.1 To outline the procedure to be followed for the evaluation and audit of
Philippines AirAsia, Inc. vendors (suppliers and sub-contractors) to ensure
effective Quality System controls are in place to meet the requirements of the
Company and the Authority.
2.16.2 Scope of Application
2.16.2.1 This requirement applies to all vendors listed under the Approved Vendor List.
2.16.3 Procedure
2.16.3.1 Selection of Vendors (Suppliers and Sub-Contractors)
2.16.3.1.1 Philippines AirAsia Inc. Procedure requires assurance at all times that
aircraft spares intended for use in the maintenance of aircraft shall be
obtained from approved sources and as such, Purchase Orders are
placed only with vendors formally approved by Quality Management
Department.
2.16.3.1.2 The overall selection activity of vendors shall be controlled by
the Materials Department. The selection shall be based on vendors’
ability to meet the Authority and Company’s requirements.
2.16.3.2 Evaluation & Audit of Vendor
2.16.3.2.1 All potential vendors must first be assessed under the Vendor
Evaluation System and approved by the Quality Management
Department prior to the overall selection activity.
2.16.3.2.2 The evaluation exercise may be activated under the following
circumstances:
2.16.3.2.2.1 Part of supplier or sub-contractor selection process.
2.16.3.2.2.2 To re-assess an approved vendor when :
2.16.3.2.2.2.1 New products or services are required
from the same vendor.
2.16.3.2.2.2.2 A substantial change in management,
premises or facilities has taken place
with the approved vendor.
2.16.3.2.2.3 An audit of the vendor’s facility may be conducted
by the Quality Management Department if deem
necessary by the QM Manager
2.16.3.3 Vendor Evaluation System
2.16.3.3.1 Quality Management Department should send out questionnaire or
evaluation form to the supplier, vendor and distributor. The
completed QM Vendor Evaluation/Questionnaire (current revision)
shall be provided together with the request.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.16
Supplier and Sub-Contractor Control
Page 2

2.16.3.3.2 On receipt of the completed Vendor Evaluation/Questionnaire


(current revision) and other requested documents, the QM Inspector
shall review and assess the contents before making
recommendations to the QM Manager on the necessity for an
on-site audit at the vendor’s premises.
2.16.3.3.3 The Quality Management Manager’s review of the completed
Vendor Evaluation/Questionnaire (current revision) and other
available documents includes the following:

 Past performance of vendor.


 Quality system approval/certification of the supplier
by the Supplier’s Aviation customers and/or Certifying
Bodies.
 Product liability.
 Complexity/Nature of the product and vendor’s experience.
 Geographical location of vendor’s premises.

2.16.3.3.4 Upon approval or rejection, as whatever the case may


be, the QM Manager shall endorse the Vendor
Evaluation/Questionnaire (current revision) as such and return
the questionnaire to the Materials Department.
2.16.3.3.5 If the vendor is approved, the QM Inspector or QM Executive
shall update to include the vendor into the Philippines AirAsia
Inc. Approved Vendors List” and a copy of the Vendor
Evaluation/Questionnaire shall be kept in the approved vendors
file.
2.16.3.3.6 All vendors that are approved by the Quality Management
Manager shall be registered in the approved Vendor List.
2.16.3.4 Vendor Rating System
2.16.3.4.1 The performance of all approved suppliers or sub-contractors
shall be continuously monitored by the Store Inspector,
particularly to fulfil Purchase Order requirements.
2.16.3.4.2 The criteria governing the value of ratings awarded shall be the
rejection percentage of the delivered products quarterly (3
months), i.e.

Rejection % = Quantity Rejected 3 months X 100


Quantity Received
2.16.3.4.3 The thresholds and action required for the vendor shall be
dependent on the vendors’ rejection percentage as follows :

Above 10% Rejection Percentage Vendor will be cautioned


within 6 months

Above 20% Rejection Percentage Vendor will be suspended and


within 6 months reassessment of the vendor
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.16
Supplier and Sub-Contractor Control
Page 3

shall be carried out by QM


No purchase shall be carried
out from this vendor until QM’s
revalidation of this vendor is
issued.

2.16.3.4.4 The Rejection Percentage shall be updated and maintained by


Materials Department.
2.16.3.4.5 Any vendor’s Rejection Percentage increases above 10% shall be
cautioned by Materials Department. Any vendor’s Rejection
Percentage increases above 20% shall be suspended and Materials
Department shall notify QM department for reassessment of the
vendor.

2.16.4 Responsibilities
2.16.4.1 Purchase Order approval : Head of Engineering
2.16.4.2 Vendor approval : Quality Management Manager
2.16.4.3 Monitoring of supplier : Materials Executive

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Components and Materials Inspection and Chapter 2.17
Acceptance
Page 1

2.17 COMPONENTS AND MATE RI ALS INSPECTION AND AC C E P T AN C E

2.17.1 Purpose
2.17.1.1 To ensure parts and materials of all classes are inspected and supporting
documents reviewed for conformity prior to acceptance into the bonded stores for
binning.
2.17.2 Scope of Application
2.17.2.1 This procedure will apply for parts and materials received by Philippines
AirAsia Inc. contracted AMO and intended for storage in the bonded store.
2.17.2.2 All classes of parts and materials whenever referred to shall have the
following meaning :
2.17.2.2.1 Rotables (Class A) These are units, parts or components which are
serialized, may be removed from aircraft from time to time for repair,
overhaul or testing as may be required and to be re-stocked when
serviceable for future use.
2.17.2.2.2 Repairables (Class B) These are non serialized parts, which may be
tested, refurbished and / or repaired for immediate
use or future use.
2.17.2.2.3 Consumables / (Class C) These parts are never re-used. Once
removed, Standard Parts such parts must be discarded.
2.17.3 Procedure
2.17.3.1 The Materials Executive through the contracted AMO Store Inspector shall be
responsible to ensure that all parts and materials issued for the repair and
overhaul of Class A and B parts and materials meets the airworthiness
requirements.
2.17.3.2 Upon receipt of incoming items contracted AMO Store Inspector shall check the
following:
2.17.3.2.1 In-transit damage
2.17.3.2.2 Part number / Serial Number / Type
2.17.3.2.3 Quantity received against Purchase Order
2.17.3.2.4 Availability of conformity certificate, certificate of airworthiness or
serviceability tag
2.17.3.2.5 Functional test if applicable
2.17.3.3 All parts and materials are obtained from the OEM or other sources approved by
the Quality Management Manager.
2.17.3.4 For Class C parts and materials normally received in large quantities but are not
vital and not operational in nature, the inspection may be performed on sampling
basis.
2.17.3.5 Consumable materials that are commercial in nature and may be available
from local sources may be procured provided sources have been surveyed
and approved by the Quality Management Manager.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Components and Materials Inspection and Chapter 2.17
Acceptance
Page 2

2.17.3.6 All parts and materials received must have appropriate documents which
must be checked to confirm compliance and acceptability.
2.17.3.7 All parts and materials to which compliance/conformity cannot be established will
be held in Quarantine Store pending further investigation. The process of
investigation will be initiated immediately so that the discrepancy can be resolved
within a maximum of 45 days, if the discrepancy cannot be resolved at the end of
45 days, the part/material will be removed for return to supplier as being
rejected.
2.17.3.8 Any product that fails to meet the required specifications shall be labelled with
condemned/unserviceable.
2.17.3.9 Contracted AMO Store Inspector may request a functional check for any
component overhauled or repaired to any agency if in his opinion, after the
check, the component found to be un-airworthy for return to service.
2.17.3.10 All parts and materials procured from CAAP / EASA / FAA approved
organizations shall be accompanied by a Certificate of Conformance
(standard parts only) / Conformity and / or Airworthiness Approval Tag issued by
the supplier who is holder of the CAAP / EASA / FAA approved organization.
2.17.3.11 Procurement of parts and materials from non-CAAP approved supplier must be
accompanied by Airworthiness Release Certificate (ARC) / Airworthiness
Approval Tag (AAT) / EASA Form 1 or FAA Form 8130 as necessary.
2.17.3.12 A certificate issued solely under of the Authority of any Defence Directorate
and PMA parts are not acceptable for use on commercial aircraft except
approved by the Authority.
2.17.3.13 For acceptance of Lease/Loan/Power-by-the-hour engines it will be
acceptable for the serviceability of the engine to be confirmed as follows:
2.17.3.13.1 The manufacturer / overhauler or his authorized representative
must issue a certification of serviceability by Airworthiness Release
Certificate (ARC) / Airworthiness Approval Tag (AAT) / EASA Form
1 or FAA Form 8130 as necessary.
2.17.3.13.2 The previous operator has declared the engine to be serviceable
at the time of removal, or has stated known defects
2.17.3.13.3 Any outstanding defects have been rectified.
2.17.3.13.4 All defects which were recorded during the term of the previous lease
appear to have been rectified satisfactorily.
2.17.3.13.5 The engine performance is satisfactory.
2.17.3.13.6 The engine has been stored satisfactorily and has not become
deficient since removal from the aircraft due to the removal of any
components.
2.17.3.13.7 The status of all life components in the engine is clearly defined.
2.17.3.13.8 All applicable mandatory modifications and inspections have been
accomplished.
2.17.3.14 These documents are required to be submitted to QM department one week

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Components and Materials Inspection and Chapter 2.17
Acceptance
Page 3

before the engine induction into Philippines AirAsia Inc.’s fleet:


2.17.3.14.1 Airworthiness Release Certificate (ARC)/ Airworthiness Approval Tag
(AAT) / EASA Form 1 or FAA Form 8130 as necessary.
2.17.3.14.2 List of components installed.
2.17.3.14.3 Life Limited Parts list.
2.17.3.14.4 Engine Parts list.
2.17.3.14.5 Module list
2.17.3.14.6 FAA, EASA and French AD declaration.
2.17.3.14.7 Missing items list.
2.17.3.14.8 Rectifications on engine if any.
2.17.3.14.9 Customer Departure Record (CDR).
2.17.3.14.10 Last test cell run record.
2.17.3.14.11 Service Bulletins listing.
2.17.3.14.12 Post Workshop Visit Report
2.17.3.15 Quality Management approval is a requirement prior to the acceptance of these
engines.
2.17.3.16 Contracted AMO Receipt Section shall have an area properly identified and
marked. It shall be separated from the dispatch section.
2.17.3.17 Store inspection criteria shall be covered in the Engineering Materials Manual.
2.17.3.18 Supporting component documentation will be kept by contracted AMO Stores
2.17.3.19 Inspector in a suitable location that can be easily retrieved.
2.17.3.20 Suspected Unapproved Parts may not be installed on any type certificated
product
2.17.3.21 When a suspected unapproved part is discovered, Suspected Unapproved Parts
form should be completed and forwarded immediately to the Maintenance
Manager and a copy sent to the Quality Management Manager.
2.17.3.22 Upon assessment, the Quality Management Manager submits a copy of the
Philippines AirAsia Inc. Suspected Unapproved Parts Notification form to the
Civil Aviation Authority of the Philippines, Exporting Civil Aviation Authority and
the concerned aeronautical product manufacturer
2.17.4 Responsibilities
2.17.4.1 Receipt Inspection : Contracted AMO Store Inspector
2.17.4.2 Conformity Inspection : Quality Management Manager
2.17.4.3 Discrepant Parts Handling : Materials Executive
2.17.4.4 Approval of Lease/Loan Engine : Quality Management Manager

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Components and Materials Inspection and Chapter 2.17
Acceptance
Page 4

2.17.5 Flow Chart

PARTS REQUEST

ENGINEERING
MAINTENANCE
PAA SERVICES
PROVIDER
PROVIDER

INVENTORY CONTROL OFFICER WILL ACKNOWLEDGE THE PICKSLIP


REQUEST FOR THE REQUIRED PARTS REQUEST AND SEND THE PART
FROM ENGINEERING SERVICES TO THE MAINTENANCE PROVIDER
PROVIDER BY RAISING
PICK SLIP IN AMOS

RECEIVED THE PART AND


ACKNOWLEDGE BY SENDING THE
GOODS RECIEPT NOTE TO THE
INVENTORY CONTROL OFFICER

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Components and Materials Inspection and Chapter 2.17
Acceptance
Page 5

PARTS RECEIVED

ENGINEERING
MAINTENANCE SERVICES
PAA
PROVIDER PROVIDER

ONCE THE PART AND


DOCUMENTS PASSED THE THE PART IS TRANSMITTED TO
INSPECTION, THE INSPECTOR THE MAINTENANCE PROVIDER
ISSUES A SERVICEABLE TAG FOR THE RECEIVING
AND SENDS THE RECEIPT INSPECTION
NOTE TO THE INVENTORY
CONTROL OFFICER

ACKNOWLEDGE THE
RECEIPT OF THE PART BY THE PARTS WILL BE STORED
CLOSING THE PICKSLIP IN INSIDE THE WAREHOUSE
AMOS

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Components and Materials Inspection and Chapter 2.17
Acceptance
Page 6

PARTS WITHDRAWN FROM STOCK

MAINTENANCE
PAA
PROVIDER

INFORM PAA
INFORM ZAI BY
BY SENDING AN
SENDING AN
ISSUANCE REPORT ON A RECEIVES AND EVALUATES
ISSUANCE REPORT ON A DAILY
DAILY THE ISSUANCE REPORT FROM
BASIS FORBASIS FOR THE
THE WITHDRAWAL
WITHDRAWAL OF PARTS MAINTENANCE PROVIDER
OF PARTS

IF YES
INFORMS THE MAINTENANCE
DISCREPANCY? PROVIDER
ABOUT THE DISCREPANCY

IF NO

IS THE ISSUANCE IF YES


REPORT UPDATED AND
CONFIRMED CORRECT?

IF NO

THE PART WILL BE


UPDATES THE REPORT FILE A REPORT TO THE QAD WITHDRAWN FROM
AMOS

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Components and Materials Inspection and Chapter 2.17
Acceptance
Page 7

PARTS WITHDRAWAL FOR


REPAIRS

MAINTENANCE
PAA REPAIR STATION
PROVIDER

INFORMS THE INVENTORY CONTROL


OFFICER ONCE THE UNSERVICEABLE
PART IS REMOVED FROM THE
AIRCRAFT

INVENTORY CONTROL OFFICER


ISSUES EITHER A REPAIR OR
WARRANTY ORDER BEFORE
SENDING TO THE REPAIR STATION

INVENTORY CONTROL OFFICER


SENDS THE DOCUMENTS TO PREPARE THE PART TO BE
MAINTENANCE PROVIDER AND SHIPPED OUT AND SEND TO
REPAIR STATION FOR PREPARATION THE REPAIR STATION
OF PART TO BE SHIPPED OUT

ACKNOWLEDGE THE RECEIVING OF


PART FOR REPAIR

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Components and Materials Inspection and Chapter 2.17
Acceptance
Page 8

MONTHLY INVENTORY REPORT

QUALITY
PAA
ASSURANCE

INVENTORY CONTROL OFFICER


CONDUCTS A MONTHLY
INVENTORY REPORT ON PAA
STOCKS

YES
QA INSPECTOR WILL
REPORT THE DISCREPANCY INVESTIGATE ABOUT THE
DISCREPANCY?
TO QA REPORT FROM INVENTORY
CONTROL OFFICER

NO

FILE THE REPORT

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.18
Scrap Handling Procedure
Page 1

2. 18 SCR AP HANDLING P ROCE DURE

2.18.1 Policy

2.18.1.1 If an item received in store is found to be recommended for scrap on the removal
tag, raise a scrap item authorization form no: PAA-MAT-011 and transfer the item
to quarantine store as per 2.19.1.1.

2.18.1.2 Forward the completed form no. PAA-MAT-011 to Materials Manager for his
authorization or rejection with supporting reasons and action to be taken or
method of disposal as the case maybe.

2.18.1.3 The authorization for scrapping aircraft components (PAA-MAT-011) will be


circulated by the Materials Manager for the committee approvals which consist
signatures from Head of Engineering and Head of Finance.

2.18.1.4 Beyond Economical Repair (BER) item will be actioned by Materials Manager
without circulation.

2.18.1.5 All items scrapped must be actioned by Store Inspector in accordance to the
authorized form no: PAA-MAT-011 duly signed as required per 2.18.1.2 or
2.18.1.3

2.18.1.6 Stores to file the duly authorized form no: PAA-MAT-011 as authority for
disposition.

2.18.1.7 List of scrap items will be generated monthly via AMOS system and forwarded to
local purchasing and Audit Team for their perusal on the disposal.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.19
Quarantine Procedure
Page 1

2.19 QUAR ANT INE PROCE DURE

2.19.1 Policy

2.19.1.1 Quarantine of items can arise from 2 sources as follows:

2.19.1.1.1 received from u / s item rack and action stated “ QM investigation “ or

2.19.1.1.2 Failed store inspection.

2.19.1.2 All quarantine items must be listed on the quarantine item list Form No. PAA-
MAT-010 with location stated.

2.19.1.3 In the case of 1.1.1 Stores is required to act as follows:

2.19.1.3.1 Check all details in removal tag are completed.

2.19.1.3.2 Place item in quarantine rack and enter in quarantine item list.

2.19.1.3.3 Inform QMM with details and request for disposition action.

2.19.1.3.4 When QMM reverts, action in accordance to QMM’S requirements.

2.19.1.4 In the case of 1.1.2 Stores will act as follows:

2.19.1.4.1 Chase purchasing for them to follow-up with supplier for paperwork,
warranty or insurance.

2.19.1.4.2 Place item on quarantine rack and enter in quarantine list with
location.

2.19.1.4.3 Determine term frame and upon expiry inform Materials Manager to
determine disposition action.

2.19.1.5 Dispose of item (s) as advised by QMM or Materials Manager and update
quarantine items list

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.1
Reliability Program
Page 1

3. 1 RELIABILITY P ROGRAM

3.1.1 Purpose

3.1.1.1 To measure, monitor and control aircraft fleet performance and effectiveness of
Philippines AirAsia Inc. maintenance program, a system of continuous
monitoring, alerting and problem analysis/corrective action is utilized as
appropriate.

3.1.2 Scope of Application

3.1.2.1 This shall apply in the operation of the Reliability Program in ensuring that all the
maintenance processes are performed continuously and effectively to maintain
aircraft in an airworthiness state. Our Aircraft is maintained in accordance with the
Authority approved AMP.
3.1.3 Introduction
3.1.3.1 Philippines AirAsia Inc. Reliability Control Program is established in accordance
with the foregoing Philippine Civil Aviation Regulations. This is to be included
in the Maintenance Control Manual and will serve as guidelines for
Philippines AirAsia Inc.. All guidelines and procedures contained herein shall be
performed by the AMO. Philippines AirAsia Inc. Engineering Department shall
supervise and monitor if the procedures are properly executed by the AMO.

3.1.3.2 This program is use continuously to monitor and control the operation and
reliability status of the Philippines AirAsia Inc. fleet so that the unremitting
airworthiness of the aircraft can be ensured and its inherent reliability level can
be maintained economically.
3.1.4 The principle of reliability program
3.1.4.1 Reliability control system is a closed loop control system. Quality and reliability
data occurred in aircraft operation and maintenance should be systematically
collected and sent to data analysis department timely, precisely, completely and
continuously for the purpose of discrimination of any unacceptable
performance and adverse trend. Philippines AirAsia Inc. Engineering
Department investigates and analyses the possible defects and cause and range
of the problem occurred then develop and implement the appropriate
corrective actions. After implementation of corrective actions, follow up and
monitor the result of implementing corrective actions. This cycle will repeat itself
to form a closed loop control process of reliability control as shown in Fig. 1-1
below

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.1
Reliability Program
Page 2

IMPROVEMENT OF: PERFORMANCE DATA:

MAINTENANCE; AIRCRAFT;
PROCESSES; ENGINE;
MANAGEMENT COMPONENT

4. CORRECT 1. COLLECT

3. INVESTIGATE 2. ANALYZE

Fig. 1-1

In Fig. 1-1, the descriptions in each step are as follows:

Step 1: Collect the relevant data of operation and reliability of the aircraft, engines
and components.

Step 2: Analyze the data, identify unacceptable performance and adverse trends.

Step 3: Investigate the unacceptable performance and determine root causes and
range affected.

Step 4: Develop and implement appropriate corrective actions, return to step (1)
to follow up and monitor the effectiveness of corrective actions.

According to principle of reliability control, the implementation of aircraft


reliability control program consists of six parts as follows:

A. Data collection;

B. Data statistic and analysis;

C. Alert analysis and alert;

D. Reliability reports;

E. Engineering investigation and analysis, development of corrective actions;

F. Specific improvement work (Improvement in maintenance processes,

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.1
Reliability Program
Page 3

m o d i f i c a t i o n o f Maintenance Program and Reliability Control Program).

3.1.5 Organization and Responsibility


3.1.5.1 Philippines AirAsia Inc. has an established Maintenance Review Board with a
Reliability Engineer on which one of the function of Technical Support Engineer,
under it, which works out the work flow in order to establish a complete closed
loop management organization system of reliability control. The Reliability
Engineer is specially appointed to be responsible for reliability reports of aircraft.
The participants of the Maintenance Review Board are major heads of functional
departments (Head of Engineering, Engineering Support Manager, Maintenance
Manager and Quality and Safety Manager (AMO and AOC). The Head of
Engineering takes charge of the committee. The main responsibility of the
reliability control organization is:
3.1.5.1.1 According to this program and its own condition, to publish the
“Reliability Control Program” in order to implement its fleet;
3.1.5.1.2 To provide reliability reports and other relevant information to
concerned department in charge of continuous airworthiness;
3.1.5.1.3 The Board should hold regular meetings to evaluate reliability status
of the fleet, to review and approve corrective actions and monitor the
running status of reliability control system;
3.1.5.1.4 The reliability engineer is responsible for collection of information of
operation and reliability of aircraft, engines, systems and
components to make corresponding analysis and publish reliability
reports;
3.1.5.1.5 Engineering Department of Philippines AirAsia Inc. should make a
further analysis on relevant descriptions of the reliability report, then
develop and issue the corrective actions if necessary. The Quality
and Safety Department is responsible for monitoring
implementation of corrective actions;
3.1.5.1.6 The members of the Board as per one’s own function should provide
information of operation and reliability of aircraft, engines, systems
and components to the reliability engineer accordingly and ensure
the implementation of corrective actions
3.1.6 Data Collection
3.1.6.1 The data occurred in operation and maintenance of the operator’s aircraft is the
primary source for reliability controlling. The data to be collected mainly
comprises:
3.1.6.1.1 Pilot Reports;
3.1.6.1.2 Aircraft operation information (flight hours and flight landings);
3.1.6.1.3 Technical flight interruption (delay, cancellation, aircraft change,
diversion etc.);
3.1.6.1.4 Active fleet information (including flight and standby), unserviceable
aircraft information (including aircraft on ground due to failure, spare

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.1
Reliability Program
Page 4

part shortage, scheduled maintenance), non-in-use information


(aircraft on ground due to preservation);
3.1.6.1.5 Scheduled maintenance and findings;
3.1.6.1.6 Component removal (scheduled and unscheduled);
3.1.6.1.7 Engine unscheduled removal;
3.1.6.1.8 Record of performance parameter of engine in-flight;
3.1.6.1.9 Significant events (including critical failure);
3.1.6.1.10 Other relevant information
3.1.7 Data statistical analysis
3.1.7.1 The purpose of data statistical analysis is to study and evaluate the general
operation and reliability status of the aircraft, engines, systems and
components. Data statistical analysis proceeds in three levels of aircraft,
engines, systems and components.
3.1.7.2 Statistical Analysis Parameters
3.1.7.2.1 Aircraft
a. Delay rate:
No. of delays per one hundred flight cycles due to technical reasons

No. of delays
Delay rate = x 100
No. of flight landings
b. Cancellation rate:
No. of cancellation per one hundred flight cycles due to technical reasons

No. of cancellation
Cancellation rate = x 100
No. of flight landings

c. Aircraft change rate:


No. of aircraft change per one hundred flight cycles due to technical reasons
No. of aircraft change
Aircraft change rate = x 100
No. of flight landings

d. Pilot report rate:


Number of pilot write ups per one hundred flight landings

No. of pilot write-ups


Pilot report rate = x 100
No. of flight landings
e. Daily utilization:
Average flight hours of active fleet

Total flight hours


Daily utilization =
Active fleet operating days

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.1
Reliability Program
Page 5

f. Monthly utilization:
Active fleet flight hours per month

g. Daily cycles:
Active fleet average flight cycles

Flight cycles
Daily cycles =
Active fleet operating days

3.1.7.2.2 Engine
Unscheduled engine removal rate:
Unscheduled engine removal per one thousand engine hours

Unscheduled engine
Unscheduled engine removal times x 1000
removal rate =
Total engine hours
3.1.7.2.3 System
Pilot report rate:
Pilot write-ups for an individual ATA system per one hundred flight landings
Pilot write-ups for an
individual ATA system x 100
System pilot report rate = Flight cycles

3.1.7.2.4 Component
Component unscheduled removal rate:
Component unscheduled removal times due to component failure per
one thousand component unit hours

Component Component unscheduled removal


unscheduled times x 1000
= Component unit hours
removal rate

3.1.7.3 Statistical Analysis Requirement


3.1.7.3.1 Collect the relevant information in time about the parameters listed in
item 4 above, and perform the analysis and calculations on it.
3.1.7.3.2 Perform the statistic calculation on the parameters listed in item 4
above monthly and issue the descriptions with table.
3.1.7.3.3 Perform the analysis on various factors which can affect the aircraft
utilization, system delay/cancellation rate and pilot report rate to
identify which is the primary event.
3.1.7.3.4 Perform the trend analysis on aircraft utilization, delay/cancellation
rate, pilot report rate and issue the trend chart

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.1
Reliability Program
Page 6

3.1.8 Alert Analysis


3.1.8.1 The purpose of reliability alert analysis is to confirm whether the reliability
parameter of aircraft, engines, systems and components go into alert status.
When the alert status is confirmed, alert status exists and issues the report of
alert.
General Monitor Parameters:
3.1.8.2 In all statistical parameters of aircraft, engines, system and components above
mentioned, the statistical values of following parameter are monitored with
emphasis and required to implement an alert analysis. The primary monitored
parameters are as follows:
3.1.8.2.1 Aircraft: Pilot report rate per one hundred flight landings,
delay/cancellation rate, aircraft change rate, daily/monthly utilization,
daily cycles;
3.1.8.2.2 Engines: Unscheduled removal rate per one thousand engine hours
3.1.8.2.3 System: Pilot report rate per one hundred flight landings
3.1.8.2.4 Components: Unscheduled removal rate per one thousand unit hours
3.1.8.3 If the statistical values of monitor parameters meet the acceptable performance
standard of reliability, then no action is required to be implemented. If statistical
values of monitor parameters of aircraft, engines, systems and components
exceed the acceptable performance standard, an alert exists and engineering
investigation and analysis should be implement to identify the failure.
Appropriate corrective action is to be developed and effectiveness of corrective
action should be followed up and evaluated.
Alert Values (Upper Control Level, UCL)
General:

3.1.8.3.1 The alert value is a rate of occurrence which, if exceeded, triggers


an investigative response.
3.1.8.3.2 The alert value are based on operating experience over a twelve
months period and are recalculated at twelve month intervals to
establish the new alert value.
3.1.8.3.3 The alert values are utilized for whole aircraft, and are assigned
to components, systems and power plants to describe the
desirable and undesirable trends or conditions.

Alert status:

3.1.8.3.4 YELLOW (Y): Yellow status exists when current monthly rate
exceed the alert value, but two previous monthly rates
remain below the alert value.
3.1.8.3.5 RED (R): Red status exists when two consecutive monthly
rate exceed the alert value, but previous monthly rates
remain below the alert value.

Determination of Alert Values (Upper Control Level)

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.1
Reliability Program
Page 7

3.1.8.3.6 Alert Value Formula. Observations of monitors parameters are


subject to normal distribution, the alert value can be determined by
average calculation and standard deviation of observations. The
calculation method is as shown in the formula below. It is identified
with mean occurrence of observations of monitor parameter
for consecutive 12 months period, plus 2~3 standard deviations.

Alert Value = X + (K x SD)


Where:

2
(ΣX)
ΣX2 -
N
SD =
N-1

Where:
X = Monthly rate
N = Statistical population
(Number of months in control period)
K = Represents credibility level of alert value
(Typically ranges between 2 and 3)

3.1.8.3.7 Revision of Alert Value

i. The alert value will be recalculated at twelve month interval.


Increases will normally be limited to 10% above the previous
value.

ii. If a system remains above the established alert value for a


period of three months and the investigation demonstrates that
the alert value is incorrect, the alert value may be re-established.

iii. If some problems that need to be improved cannot be found


in time during previous year due to the setting of alert value,
or effective corrective actions have been implemented
frequently but the rate exceed alert value quite often, the alert
value should be re-evaluated and revised.

iv. T h e revision of the alert value must be approved by appropriate


department.
3.1.8.3.8 Alert value for New Fleet

3.1.8.3.8.1 Establishment of alert value is based on one year’s


historical data. For new fleet, at the end of six months
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.1
Reliability Program
Page 8

operation, temporary alert value will be calculated


based on six months data. These alert values will be
used until fifteen months data is obtained. At the end
of fifteen months operation, the alert value will be re-
calculated based on the last twelve months data
Management of Alert Status

3.1.8.3.9 When the reliability parameter of aircraft, engines, systems and


components go into alert status, the reliability engineer perform an
initial investigation on the relevant failure mode, cause and effect,
and confirm the validity of alert status, then issue the report of alert.
The Engineering department develops and implements the
appropriate corrective actions, which is based on performing the
further investigation and analysis. After the implementation of
corrective actions, the effectiveness of corrective actions should
be monitored continuously to evaluate the effectiveness of corrective
actions. The process above mentioned, including reliability alert
status report, investigation and analysis, development and
implementation the corrective actions, is a closed loop management
process. The operator should develop the workflow, responsibility
and timetable clearly in the reliability control program.

Monitor of Repetitive Discrepancy

3.1.8.3.10 A repetitive discrepancy generates when the number of pilot write-


ups for an individual aircraft within a specific system/subsystem
exceed three write-ups within 5 consecutive days. The engineering
investigation should be performed after the repetitive discrepancy
generated, and the appropriate corrective actions should be
developed and performed.

Primary and Secondary Control Components

3.1.8.3.11 In order to maintain the effectiveness of reliability control of


components, the components can be classified into the primary and
secondary components. The primary component can be identified as
following:

3.1.8.3.11.1 The component whose failure occurs frequently.

3.1.8.3.11.2 The component whose failure, which can affect the


flight, occurs frequently.

3.1.8.3.11.3 The component whose failure, which can affect the


safety of aircraft during flight or on ground, had
occurred, but the root causes of the failure have not
yet been solved. The primary control components are
identified through calculation and analysis of above
factors. Any components, which meet the above three
items or whose failure affects directly the safety of

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.1
Reliability Program
Page 9

flight (no matter what the service condition is) should


be classified into primary control components. For
primary control components, the reliability analysis
should be implementing monthly, for general
monitoring components, just half-yearly.

3.1.9 Reliability Control Report

3.1.9.1 The purpose of the report is to provide operation and reliability status of fleet.
The report content must be clear and easy to understand. In the report, statistical
values of reliability control parameters, alert status, corrective actions and its
implementation condition etc. must be available. Reliability control reports are in
forms of monthly and annually. Report items, contents, ways to provide data and
time requirement are shown in Table – 1.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.1
Reliability Program
Page 10

Table - 1
WAYS TO PROVIDE TIME
ITEMS CONTENTS
DATA REQUIREMENT

No. of total fleet in


register; Flight hours
(Revenue, Total); Flight
landings (Revenue,
Total); Active fleet
Tables, Analysis
operating days (Flight,
Operation chart, Trend chart
Standby); Unserviceable Monthly, Annually
conditions of fleet and Corresponding
aircraft days (AOG due
descriptions
to repair/restoration,
preservation,
modification); Daily
utilization; Monthly
utilization

Delay/cancellation rate; Tables, Trend chart


Reliability status of
Aircraft change rate; Pilot and Corresponding Monthly; Annually
fleet
report rate descriptions
Pilot report rate of each
system (In ATA chapter
Tables, Trend chart
Reliability status of format) Trend analysis
and Corresponding Monthly, Annually
system and investigation on the
descriptions
system specified;
Corrective actions
ATA chapters;
Description/type;
Tables, Trend chart
Reliability status of Component unscheduled
and Corresponding Quarterly
components removal rate; Numbers of
descriptions
discrepancy; Corrective
actions
Engine serial number;
Position; Installation
date; Removal date;
Total flight hours/cycles;
Flight hours/cycles since Tables, Trend chart
Engine removal
overhaul; Flight and Corresponding Monthly, Annually
report
hours/cycles since new; descriptions
Reason for removal;
Corrective actions;
Unscheduled removal
rate

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 3.2
Mandatory Instructions Procedure
Page 1

3.2 M AN D AT O R Y I N S T R U C T I O N S P R OC E D U R E

3.2.1 Purpose

3.2.1.1 To identify the methods by which airworthiness directives, mandatory service


bulletins and other mandatory instructions are evaluated, controlled and issued
to production line for embodiment within the compliance period. All mandatory
modification shall comply with airworthiness requirement of the PCAR and
acceptable to the Authority. In the case of major modification, the work must be
done in accordance with technical data approved by Authority.

3.2.2 Policy

3.2.2.1 Airworthiness Directives (AD), orders applicable to aircraft engines or its


equipment issued by Authority or other relevant aviation authority for the
continued airworthiness of the aircraft.

3.2.2.2 Routine Maintenance or Scheduled Maintenance

3.2.2.2.1 The scheduled tasks include replacement of life-limited items,


components requiring replacement for periodic overhaul, special
inspections such as NDT, checks or tests for on- condition items,
lubrications, etc. Checklists and special work forms are provided for
accomplishing this task or it can be specified by a company
standard work order form or other appropriate documents of the
maintenance organization.

3.2.2.3 Non-Routine Maintenance or Unscheduled Maintenance

3.2.2.3.1 Items of maintenance found during inspection, walk-around


inspections, or any other method of detecting discrepancies, either
intentional or unintentional. It includes pilot discrepancies entered
into the Aircraft Maintenance Logbook and all maintenance not
scheduled or planned.

3.2.2.4 Subscription of EASA AD and FAA AD is the responsibility of the Engineering


Support Manager and Technical Publication Officer. Subscription shall be filtered
to aircraft type and engine type. In addition to that, OEM technical officer shall be
registered to obtain notification on bi-weekly and mandatory SB.
3.2.3 Procedure
NOTE: EASA AD and FAA AD sentencing and review is contracted to Engineering
Services Provider.
3.2.3.1 A register of all ADs, mandatory service bulletins and mandatory instructions or
orders shall be maintained by Engineering Support Manager.
3.2.3.2 Engineering Support Manager shall establish the effectivity and applicability of
the ADs and Service Bulletins within 7 working days from time of receipt. If
applicable, the AD will be provided to the relevant engineer for action.
Emergency ADs’ shall be actioned immediately upon notification.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 3.2
Mandatory Instructions Procedure
Page 2

3.2.3.3 Where ADs, mandatory modifications and other mandatory orders have to
be incorporated with short lead time. Purchase of the modification list may be
classified as AOG to expedite purchase.
3.2.3.4 For each AD, Document Assessment Form shall be completed in reference to
the Document Assessment Report form provided by the Technical Services
Provider.
3.2.3.5 The DAR is intended to be a sentencing document that clarifies what is required
to comply with the AD. Document Assessment Report is contracted to Technical
Service Provider as per Technical Services Agreement and the final evaluation
will be done by the Technical Services Section of the contracted engineering
services provider.
3.2.3.6 The DAR shall include the main requirements of the AD, and specifies the
thresholds, action documents and responsibilities of respective departments.
Relevant information and discussion shall be included in the DAR as notes.
3.2.3.7 Recommendations related to the AD shall be recorded in the DAR, e.g. to carry
out the optional modification to terminate repeat inspection.
3.2.3.8 If it is a revision to an existing AD, the associated DAR shall be amended as
necessary.
3.2.3.9 Where the AD applies to the Philippines AirAsia Inc. fleet airframe, engine or
appliance, but found through review to be not applicable, it shall be indicated in
the DAR. This may be due to appliances found not fitted through delivery
document/aircraft configuration listing or inspection, or determined through some
other method.
3.2.3.10 Technical Services Section shall issue an Engineering Instruction (E.I.) or Repair
Instructions (R.I.) to comply with AD requirements. EI / RI are generated through
computerized system used by Engineering Department.
3.2.3.11 Repetitive inspections of ADs that do not have terminating action shall be
incorporated into the Aircraft Maintenance Program to ensure control and timely
compliance.
3.2.3.12 Technical Services Section shall be responsible to plan and ensure embodiment
of the ADs, Mandatory SBs or instruction by the production area. Quality
Management shall oversee this process.
3.2.3.13 Technical Services Section is responsible to plan and Materials Department is
responsible to ensure that all spares are available for scheduling the
embodiment of AD and any mandatory order prior to the due date.
3.2.3.14 Compliance of ADs and any mandatory orders shall be recorded in hard copy in
the Aircraft Modification records and such compliance shall be reflected in each
certificate of maintenance review and again in the renewal of the Certificate of
Airworthiness.
3.2.3.15 All AD and SB original certified documentation shall be kept by Technical
Services Section.
3.2.3.16 Modification meeting (AD/SB Review Meeting) shall be held bi-weekly for status
update and implementation plan, as chaired by Engineering Support Manager or
delegated Technical Services Engineer.
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 3.2
Mandatory Instructions Procedure
Page 3

3.2.3.17 During the AD/SB meeting, the document acceptance form will be presented for
approval/concurrence by Quality Management Manager.
3.2.4 Responsibility for Airworthiness
3.2.4.1 Philippines AirAsia Inc. shall at all times be primarily responsible for the
maintenance and airworthiness of its aircraft including airframes, aircraft engines,
appliances and other associated accessories, which it operates. Though in any
case where inspections after repairs, alterations, and other heavy maintenance
task are accomplished with the presence of the Authority representative(s), as
applicable, the responsibility for airworthiness still remains with Philippines
AirAsia Inc..
3.2.4.2 The following are some of the maintenance privileges subject to the
corresponding sections of PCAR and other applicable regulations.

1. To perform maintenance, preventive maintenance, progressive


inspection, repairs and alterations on all its aircraft in fleet;
2. To develop and/or adopt a continuous airworthiness maintenance
and inspection program and thereafter to tailor and adjust that
program and related practices and procedures to best suit the
company needs.

3. Philippines AirAsia Inc. shall ensure that the Certificate of


Airworthiness for each aircraft and the serviceability of both
operational and emergency equipment by (As required by PCAR
9.4.1.2 (a)):

 Assuring the accomplishment of preflight inspections.


 Assuring the correction of any defect and/or damage affecting
safe operation of an aircraft to an approved standard, taking into
account the MEL and CDL if available for the aircraft type;
 Assuring the accomplishment of all maintenance in accordance
with the approved operator's aircraft maintenance program
 The analysis of the effectiveness of the operator's approved
aircraft maintenance program
 Assuring the accomplishment of any operational directive,
airworthiness directive and any other continued airworthiness
requirement made mandatory by the Authority:
 Assuring the accomplishment of modifications in accordance with
an approved standard and for non-mandatory modifications, the
establishment of an embodiment policy.

4. Any other maintenance condition specified in the certificate of


airworthiness.

5. Accomplishment of Annual Inspection including the following:

 For IFR operations, an altimeter and pitot-static system


inspection in the past 24 calendar months

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 3.2
Mandatory Instructions Procedure
Page 4

 For transponder equipped aircraft, a transponder check within


the past 12 calendar months
 For ELT-equipped aircraft, an ELT check within the past 12
calendar months.
 Batteries used in ELT shall be replaced when the transmitter
has been in use for more than one cumulative hour or 50 % of
their useful life has expired. The expiration date of replacement
shall be legibly marked on the outside of the transmitter.
3.2.4.3 The Quality Manager, Maintenance Manager and the Head of
Engineering shall ensure that the inspections, repair, alterations and
other maintenance task, other than the above mentioned, are performed
in accordance with this manual, manufacturer’s maintenance manual and
specifications and applicable regulations.

3.2.5 Responsibilities
3.2.5.1 Maintaining register for ADs, : Engineering Support Manager
Mandatory Service Bulletins,
aircraft Modifications records and
Mandatory Orders
3.2.5.2 Scheduling of AD : Engineering Support Manager
3.2.5.3 AD Inspection/Incorporation : Maintenance Manager
3.2.5.4 AD Compliance Audit : Quality Manageemnt Manager
3.2.5.5 Procurement of spares and tooling : Materials Manager

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 3.2
Mandatory Instructions Procedure
Page 5

3.2.6 Flow Diagram

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.3
Non-Mandatory Instructions Procedure
Page 1

3.3 NON-M ANDAT ORY I NSTRUCTIONS P ROCE DURE

3.3.1 Purpose

3.3.1.1 To provide a system of administration and control for optional modifications


that is non-mandatory. All optional modification shall comply with airworthiness
requirement of PCAR and acceptable to the Authority. In the case of major
modification, the work must have been done in accordance with technical data
approved by Authority.

3.3.1.2 To provide the method by which non-mandatory modification intended to be


carried out on aircraft and aircraft components are administered. All non-
mandatory modification shall comply with airworthiness requirement of this CAR
and acceptable to the Authority. In the case of major modification, the work
must have been done in accordance with technical data approved by Authority.

3.3.1.3 To ensure priorities are assigned to each modification dependent on its


sentencing.

3.3.2 Scope of Application

3.3.2.1 This procedure applies to non-mandatory inspections or modifications mainly for


the purpose of performance improvement and/or passenger comfort or
convenience.
3.3.3 Procedure
3.3.3.1 Optional modification shall not be incorporated to any aircraft unless approved
for incorporation by Engineering Support Manager through the AD/SB meeting.
3.3.3.2 Optional modification can be initialized by:
3.3.3.2.1 PAA technical services for modification applicable to PAA fleet only;
3.3.3.2.2 MAA technical services for modification applicable to AirAsia Group.
This procedure is in the scope of Technical Service Provider under
the Technical Services Agreement.
3.3.3.3 All optional modification must have supporting documents that meet at least
one of the following criteria before it can be accepted by Engineering Support
Manager:

a. Availability of an approved data / acceptable data from the Original


Equipment Manufacturer (OEM).

b. Availability of appropriately approved documents from the


regulatory authority such as supplementary type certificates or any
other approval instruments of the regulatory authority acceptable to
them.

c. Documents generated by an approved design organization


recognized by the state of design/manufacture and by Authority.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.3
Non-Mandatory Instructions Procedure
Page 2

3.3.3.4 Local modification applied on aircraft such as modification of the cabin


layout must be approved by state of design/manufacturer or by the
Authority.

3.3.3.5 Major modification may only be carried out to an approved design issued
by an Approved Design Organization by state of design, or the CAAP.
Modification does not mean or entail overhaul, it covers only the
requirements called for, and release for operation for the balance of
the approved life, which approved life may conceivably be increased
following incorporation of the modification.

3.3.3.6 Minor modification o r m i n o r r e p a i r may be carried out through


instruction approved by Philippines AirAsia Inc. Engineering that is in
compliant under PCAR Implementing Standards 5.1.1.2 and 9.4.1.10,
without any approval or notification to CAAP provided that records are
available upon request or inspection of CAAP.

3.3.3.7 Records of all modifications to individual aircraft, engines and


components shall be maintained in Technical Records Section. For
aircraft, it will be recorded in the AD/SB status list by aircraft serial
number. For engines, it will be recorded in the AD/SB status list by
engines serial number. For components, the record is kept on the
component history card.

3.3.4 Responsibilities

3.3.4.1 Approval of optional MODs : Engineering Support Manager

3.3.4.2 Records of MODs : Engineering Support Manager

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 3.4
Repair Procedure
Page 1

3.4 REP AIR PROCEDURE

3.4.1 Purpose

3.4.1.1 To ensure repairs are carried out by the contracted AMO on damaged aircraft or
aircraft component using an approved repair scheme. All repair shall comply with
airworthiness requirement of this PCAR and acceptable to the Authority. In case
of major repair, the work must have been done in accordance with technical data
approved by Authority.

3.4.2 Scope of Application

3.4.2.1 This applies to production areas involved in the maintenance of aircraft and
aircraft components in the workshop.

3.4.2.2 The Technical Service is contracted to Malaysia AirAsia under the Technical
Services Agreement.

3.4.2.3 It is Applicable to all repairs whether major or minor.


3.4.3 Policy
3.4.3.1 All repairs shall be accomplished in accordance to the manufacturer’s manual
and/or Structural Repair Manual (SRM) or from instruction provided by the
OEM/manufacturer.
3.4.3.2 Structural Rectification Card will be used for any structural repairs under SRM
procedure and Repair Instruction will be used for any structural repairs out of
SRM limits/procedure.
3.4.4 Repair outside Manufacturers Manual procedure
3.4.4.1 For repair that is outside the manufacturer’s manual, Structural Repair
Manual (SRM) or Component Maintenance Manual (CMM), Technical Services
Section shall liaise with the manufacturer or other organization which can
produce approved data, to organize a repair scheme. Except for paragraph
3.4.4.2, the repair data shall be submitted to the Authority with accomplished
Civil Aviation Authority of the Philippines (CAAP) form MR&M for approval.
3.4.4.2 For repair that is issued with Airbus Repair Design Approval Sheet (RAS), the
repair scheme shall be submitted together with Civil Aviation Authority of the
Philippines (CAAP) form MR & M to Authority for approval.
3.4.4.3 Airbus Repair Design Approval Sheet (RAS) is defined as repair data package
that is approved by Airbus under the Airbus privilege as a Design Organization
Approval approved by EASA.
3.4.4.4 Engineering Support shall maintain a copy of repair history file for each aircraft
and each aircraft component.
3.4.4.5 Engineering Support shall classify repair schemes as major or minor and will
seek approval from the Authority as required. If the repair is classified as major,
technical services will generate the repair instruction.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 3.4
Repair Procedure
Page 2

3.4.4.6 Repair Manual, Component Maintenance Manual or repair scheme provided by


the manufacturers and approved by the Authority.
3.4.4.7 Engineering Support shall maintain a structure repair file for all repairs including
those outside the limits of the Structural Repair Manual.
3.4.5 Repair within Maintenance Manual Procedure
3.4.5.1 For major repair that is within the manufacturer’s manual, Structural Repair
Manual (SRM) or Component Maintenance Manual (CMM), Engineering Support
shall submit the repair data to the Authority with accomplished Civil Aviation
Authority of the Philippines (CAAP) form MR & M for approval.
3.4.5.2 Engineering Support shall maintain a copy of repair history file for each aircraft
and each aircraft component. Hardcopy or original repair history file will be
maintained by the technical services provider while the softcopy file will be
maintained by Engineering Support.
3.4.5.3 Engineering Support shall classify repair schemes as major or minor and will
seek approval from the Authority as required. If the repair is classified as major,
technical services will generate the repair instruction.
3.4.6 Responsibilities
3.4.6.1 Repairs within the Structural Repair Manual : Maintenance Manager
3.4.6.2 Repairs outside Structural Repair Manual : Engineering Support Manager
Maintenance Manager

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.5
Aircraft Maintenance Program
Page 1

3.5 AI R C R AFT M AI N T E N A N C E P R O GR AM

3.5.1 Purpose

3.5.1.1 To ensure the development and amendment of Aircraft Maintenance Program to


reflect the latest information provided by the Authority, Manufacturer and
Company operating experience.

3.5.1.2 Philippines AirAsia Inc. ensures that the aircraft undergoing maintenance are
maintained in accordance with the Approved Maintenance Program reviewed and
approved by the Authority. Philippines AirAsia Inc. shall ensure the
accomplishment of maintenance, preventive maintenance and modifications
performed by contracted AMO in accordance with the MCM. Philippines AirAsia
Inc. aircraft shall be returned to service by contracted AMO in airworthy condition
and has been properly maintained for operation.

3.5.2 Scope of Application

3.5.2.1 This applies to all Philippines AirAsia Inc. owned or operated aircraft.

3.5.2.2 Frequency of inspection and the type of inspection shall comply with the
Approved Maintenance Program.

3.5.2.3 Engine and APU maintenance program shall be maintained as per Aircraft
Maintenance Program engine and APU section (ATA 49 and 70-80).

3.5.2.4 Philippines AirAsia Inc. Aircraft Maintenance Program shall observe Human
Factor principle.
3.5.3 Procedure
3.5.3.1 The Maintenance Program is based upon the manufacturer’s Maintenance
Planning Document (MPD), the said reference can be found in Philippines AirAsia
Inc. AMP. Once the program is approved by the Authority, it will be known as the
Approved Maintenance Program (AMP). It will dictate the frequency of inspection
or check and specific inspection or check due. The maintenance tasks, intervals
and continuing structural integrity program can be found in the AMP.
3.5.3.2 The AMP check cycles shall be grouped into check packages.
3.5.3.3 The Approved Maintenance Program is reviewed periodically to ensure that
existing requirements continue to be applicable.
3.5.3.4 Engineering Support Department is responsible to produce the Aircraft
Maintenance Program whenever amendments are required and Quality
Management Manager shall obtain the approval of AMP to the Authority
3.5.3.5 The Authority will issue a Maintenance Program Approval which signifies
approval of the Maintenance Program and any subsequent amendment shall be
noted in the AOC certificate pursuant to subpart 9.1.1.7 (b) (6). A six (6) months
period is allowed to use the previous revision in order to incorporate to the AMP
the new revisions. Copies of all amendments to the AMP shall be furnished
promptly to all organization or person to whom the AMP has been issued.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.5
Aircraft Maintenance Program
Page 2

3.5.3.6 Maintenance Check Packages are compiled by Engineering Support


based on the Approved Maintenance Program. The final package will include
applicable AD’s, Service Bulletins, Special Maintenance Request, Modifications
or any other out of phase work.

3.5.3.7 Sufficient numbers of suitably trained personnel will be allocated to perform


the Maintenance Check Package.

3.5.3.8 All inspections shall be certified on the work sheets or cards provided in the
package.

3.5.3.9 All parts and materials should be from approved sources and shall have
appropriate tags.

3.5.3.10 Engineering Support shall be responsible for the control of all documents that
forms part of the maintenance check package and to ensure that all documents
are accounted for and appropriately certified prior to declaring completion of
check.

3.5.3.11 The complete check package shall be forwarded to Engineering Support to


update the aircraft records and for safe keeping of Technical Records for the
aircraft.

3.5.3.12 Quality audit will be carried out on the finished product to ascertain
compliance to the maintenance program.

3.5.3.13 Production Planning and Control shall ensure that all work performed have the
required records and that these are verified for completeness.

3.5.3.14 Inspection findings after accomplishment of Structural Significant Item (SSI) and
Corrosion Prevention and Control Program (CPCP) shall be forwarded to
Engineering Support Department using the Structural Report Card (SRC), who
will then compile the findings which is to be forwarded to the aircraft
manufacturer and the Authority as required. Engineering Support Department is
responsible for the review of the findings.

3.5.3.15 Management of out of phase tasks are categorized into 3:

3.5.3.15.1 Out of phase MPD tasks shall be included at convenient checks but
not later than the interval specified in the Approved Maintenance
Program. This type of call outs shall be under the control of
Engineering Support Department.

3.5.3.15.2 Out of phase tasks such as Airworthiness Directives (AD), Service


Bulletins (SB) and Service Letters (SL) related inspections will be
called out by Engineering Instructions (EI) raised by Engineering
Support. These inspections will be called out at a convenient time but

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.5
Aircraft Maintenance Program
Page 3

not later than the due date.


3.5.3.15.3 For out of phase tasks that involve repair or modification to ensure
continuing airworthiness of the aircraft shall be presented by
Engineering Support and concurred by Quality Management
Department. Engineering Support shall ensure that for any
subsequent repetitive tasks, they shall be scheduled at convenient
intervals but not later than the due dates.

3.5.4 Responsibilities

3.5.4.1 Aircraft Maintenance Program : Engineering Support Manager

3.5.4.2
2.4.4 Quality Management System : Quality Management Manager

3.5.4.3 Check Packaging, Controls : Engineering Support Manager


Scheduling of call outs

3.5.4.4 Quality Control Function : Quality Management Manager

3.5.4.5 Tool and Equipment Maintenance : Maintenance Manager

3.5.4.6 Defect Control / Reliability : Engineering Support Manager

Engineering Support Manager


3.5.4.7 Issuance and Control of EI :

3.5.4.8 Issuance and Control of SMR : Quality Management Manager

3.5.4.9 Housekeeping : Departmental Managers

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.5
Aircraft Maintenance Program
Page 4

2.12.5 Flow Diagram

SCHEDULE PLANNING

ENGINEERING
MAINTENANCE
PAA SERVICES
PROVIDER
PROVIDER

EVALUATE THE CHECK SEND THE CHECK PACKAGE


PLANNER PACKAGE IF APPLICABLE TO TO PAA PLANNER FOR PLANNER
PAA FLEET EVALUATION

ONCE REVIEWED, ISSUE THE WILL PREPARE THE


CHECK PACKAGE TO THE DOCUMENTS AND
PLANNER PRODUCTION PLANNER OF DISSEMINATE THE TASK TO PLANNER
MAINT. PROVIDER FOR REVIEW EVERY SECTION AFFECTED
AND SCHEDULING THE TASK FOR COMPLIANCE

WHEN THE CHECK PACKAGE


IS CARRIED OUT, IT WILL
REVIEW THE ACCOMPLISH
PLANNER CHECK PACKAGE
RETURN TO THE PLANNING PLANNER
FOR CHECKING BEFORE
FORWARDING TO QA

TECH. QA / TECH. RECORDS


UPDATE THE CHECK PACKAGE
BY REPORTING BACK IN AMOS
FORWARD THE CHECK QA
RECORDS PACKAGE TO PAA PLANNING

TECH.
FILE THE CHECK PACKAGE
RECORDS

SEND THE DFP TO PAA QA FOR


TECH. FINAL CHECKING BEFORE
RECORDS SENDING IN MAA FOR
ARCHIVING

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Effectiveness of Aircraft Maintenance Chapter 3.6
Program
Page 1

3.6 EFFECTIVENESS OF AI R C R AFT M AI N T E N A N C E P R O GR AM

3.6.1 Purpose

3.6.1.1 To ensure that the maintenance program effectively maintains the company’s
fleet of aircraft in serviceable condition that meet the customer’s requirements of
safety, airworthiness, punctuality, cleanliness and comfort.

3.6.2 Scope of Application

3.6.2.1 The above applies to all departments in Engineering Department that affect
the maintenance of aircraft.
3.6.3 Procedure
3.6.3.1 The effectiveness of the Maintenance Program is done through the Engineering
Reliability Program which monitors:
3.6.3.1.1 Dispatch Reliability.
3.6.3.1.2 Pilot Report (PIREP) rates
3.6.3.1.3 Engine/APU in flight shutdown rates.
3.6.3.1.4 Engine/APU unscheduled removal rates.
3.6.3.1.5 Component Removal Rates
3.6.3.1.6 Maintenance Check findings (Structural Finding)
Note: Reliability report together with the approval page is send by the
Technical Services Provider to Philippines AirAsia Inc. Engineering
Department on a monthly basis. Philippines AirAsia Inc. approved the
report by signing the approval page and forwards it to the Technical
Services Provider for filing. Reliability report is in the scope of
Engineering Support Services Agreement.

3.6.3.2 At the daily level, the DAILY STATION REPORT Meeting review all the delays
and cancellations of services on our fleet of aircraft and adopt urgent
corrective/preventive action to minimize delays and cancellations. This is being
chaired by the Maintenance Manager.

3.6.3.3 EngineeringSupport Manager will review the findings, recommends corrective


actions to the Review Board consisting of Head of Engineering, Maintenance
Manager and Quality Management Manager. The Maintenance Review Board
(MRB) will be chaired by the Engineering Support Manager.

3.6.3.4 The effectiveness of the Maintenance Program is accomplished through the


mechanism as detailed in MCM Part 3.5 (Aircraft Maintenance Program).

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Effectiveness of Aircraft Maintenance Chapter 3.6
Program
Page 2

3.6.4 Responsibilities

3.6.4.1 Mechanism of Monitoring : Departmental Managers

3.6.4.2 Maintenance Review Board meeting : Engineering Support Manager

3.6.5 Flow Chart

RELIABILITY ENGINEERING SERVICES


PAA PROVIDER
REPORT

REQUEST FOR MONTHLY


SEND THE REPORT TO
RELIABILITY REPORT FROM
TSE THE ENGINEERING
PAA FOR EVALUATION TSE
AND APPROVAL
SUPPORT PROVIDER

REVIEW THE MONTHLY REVISE THE DATA


RELIABILITY REPORT AFFECTED IN
TSE SUBMITTED BY
DATA IS
RELIABILITY REPORT TSE
APPLICABLE?
ENGINEERING SERVICES THEN FORWARD TO PAA
PROVIDER NO FOR REVIEW

RECEIVE THE
APPROVAL PAGE OF
REVIEW THE DATA REVISED.
THE REPORT AS TSE
TSE FORWARD THE REPORT TO
ACKNOWLEDGEMENT
HOE ONCE EVALUATION
COMPLETED.

FORWARD THE RELIABILITY


TSE REPORT TO HOE FOR
APPROVAL

SEND THE SIGNED


APPROVAL PAGE TO
TSE ENGINEERING SERVICES
PROVIDER FOR REFERENCE

SEND A COPY OF THE


APPROVED MONTHLY
RELIABILITY REPORT TO QA
QA FOR SUBMISSION TO CAAP

SUBMIT A COPY OF THE


RELIABILITY REPORT TO
QA CAAP AND CAAP TO SIGN
THE RECEIVING COPY

FORWARD THE RECEIVING


QA COPY TO TSE FOR FILING

RECEIVE AND FILE THE


TSE RECEIVING COPY

END

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Maintenance Program Escalation / Chapter 3.7
De-escalation
Page 1

3.7 M AI N T E N AN C E P R O G R AM E S C AL AT I ON / D E -E S C AL AT I O N

3.7.1 Purpose

3.7.1.1 Establish procedure for the purpose of aircraft/engine/component maintenance


program escalation or de-escalation.

3.7.2 Scope of Application

3.7.2.1 This procedure applies whenever a maintenance check or task on an


aircraft/engine/component has been intended for an escalation or de- escalation.
3.7.3 Procedure
3.7.3.1 Aircraft/Engine/Component Maintenance Escalation or De-Escalation programs
shall be administered and managed by Technical services division and liaison
with QM for implementation.

3.7.3.2 Justifications for escalation in maintenance check intervals shall be based on one
or more of (but not limited to) the following criteria:

3.7.3.2.1 Sampling checks for evaluation of aircraft/engine/component


condition
3.7.3.2.2 Technical Data from manufacturer
3.7.3.2.3 Strip reports from AMO overhaul or repair workshops
3.7.3.2.4 Condition reports generated in-house on the aircraft/engine type
3.7.3.2.5 Comparative statements from operators of the same aircraft/engine
type with similar operating pattern and aircraft age

3.7.3.3 De-escalation in maintenance tack intervals shall be initiated to eliminate or


minimize specific technical problems or reverse the trend. This shall be based on
evaluation of data collected on specific cases.

3.7.3.4 The evaluation for escalation or de-escalation proposal shall have the prior
concurrence of the Authority. Should the task be delegated to a maintenance
contractor, concurrence from the Authority shall be obtained.

3.7.3.5 Results of the evaluation and study shall be documented by Technical Support
department and forwarded to the Authority for review and approval before
implementation.

3.7.4 Alteration of Task Interval

3.7.4.1 Increase in maintenance task intervals shall be subjected to sampling check or


some other evaluation of aircraft o component condition as agreed in advance by
the Authority unless there is already an existing procedure specified by the
manufacturers that has been accepted by the Authority. Technical data from the
manufacturers may provide sufficient justification for the proposed change in
maintenance intervals.

3.7.4.2 Decrease in maintenance task intervals shall also be based on data gathering of
adverse trends and specific technical problems.
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Maintenance Program Escalation / Chapter 3.7
De-escalation
Page 2

3.7.4.3 Engineering Support shall collect and evaluate the necessary data to determine if
the proposed decrease in maintenance task intervals will indeed eliminate or
minimize the specific technical problem, or reverse the trend.

3.7.4.4 Engineering Support shall administer the Authority agreed escalation Sampling
program in liaison with QM and other relevant departments.

3.7.4.5 For escalation of aircraft maintenance check interval, Engineering Support shall
compile non-routine cards for study and analysis. Alternatively Maintenance and
QM departments may jointly produce the necessary aircraft condition reports.
This task may also be delegated to the maintenance contractor provided it is
approved by the Authority.

3.7.4.6 For escalation of component maintenance check interval, Materials department


shall ensure the overhaul/repair workshop involved produce Strip reports that
contain sufficient details of component condition.

3.7.4.7 Engineering Support shall evaluate the non-routine cards, condition or strip
reports and produce a summary and recommendation to the Authority for
maintenance check interval escalation.

3.7.4.8 Should the condition reports evaluated give insufficient data for conclusion, the
sampling process may be extended, modified, or stopped as the case may be.

3.7.4.9 Technical support from the manufacturers may be obtained as necessary to


assist in such evaluation studies.

3.7.4.10 As part of the evaluation, comparison may be made with the maintenance
intervals of operators of same aircraft type.

3.7.4.11 Results of the study and approval or otherwise of the proposed change shall be
documented by Engineering Support department

3.7.5 Changes in the Maintenance Process for Components:

3.7.5.1 Engineering Support may propose to the Authority changes in the Maintenance
Process of specific components subject to Sampling check or some other
evaluation of component condition as agreed in advance by the Authority unless
there is already an existing procedure specified by the manufacturers

3.7.5.2 That has been accepted by the Authority. Technical data from the manufacturers
may provide sufficient justification for the proposed change in maintenance
process. Such sampling evaluation would normally be required only if the
proposed change is from a more conservative process to a less demanding
process, e.g. hard time to on condition.

3.7.5.3 For such proposed change in component maintenance process, Materials


department must ensure that the AMO overhaul/repair workshop involved

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Maintenance Program Escalation / Chapter 3.7
De-escalation
Page 3

produce Strip reports that contain sufficient details of component condition.

3.7.5.4 Engineering Support shall evaluate strip reports and produce a summary and
recommendation to the Authority for proposed change in component
maintenance process.

3.7.5.5 Engineering Support shall determine if the data available support the proposed
change either from a more conservatives process to a less demanding process
or vice versa.

3.7.5.6 The proposed process change shall not downgrade the expected reliability of the
component to the extent that airworthiness and safety may be affected.

3.7.5.7 Should the condition reports evaluated give insufficient data for conclusion, the
sampling process may be extended, modified, or stopped as the case may be.

3.7.5.8 Technical support from the manufacturers may be obtained as necessary to


assist in such evaluation studies.

3.7.5.9 As part of the evaluation, comparison may be made with the maintenance
process of operators of same aircraft-component combination with similar
operating pattern and aircraft age.

3.7.5.10 Results of the evaluation/study and approval or otherwise of the proposed


change shall be documented by Engineering Support.

3.7.6 Responsibilities

3.7.6.1 Escalation/De-Escalation Evaluation : Engineering Support Manager


and Study

3.7.6.2 Implementation of Escalation/ : Quality Management Manager


De-Escalation Maintenance Task

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.8
Technical Records Control
Page 1

3.8 TECHNICAL RE CORDS CONT ROL

3.8.1 Purpose

3.8.1.1 To ensure that a complete history of aircraft, engines and components are
maintained at all times.

3.8.1.2 To have available evidence to indicate conformance to the Regulatory Authority


and Philippines AirAsia Inc. Quality Standards and requirements.

3.8.1.3 To provide essential compliance data for renewal of C of A.

3.8.1.4 To have available properly documented records to enable disposal of aircraft at


an optimum value.

3.8.2 Scope of Application

3.8.2.1 This procedure shall apply for all technical records including previously generated
records.
3.8.3 Procedure
3.8.3.1 Aircraft Technical Records shall include the following:

3.8.3.1.1 Hours / Cycles operated


3.8.3.1.2 Routine and non-routine work accomplished
3.8.3.1.3 Compliance to ADs, mandatory SBs and mandatory orders
3.8.3.1.4 Repairs carried out
3.8.3.1.5 Aircraft Technical Log book
3.8.3.1.6 Acceptable deferred defects log (MR 2)
3.8.3.1.7 Component changes on aircraft
3.8.3.1.8 Maintenance records
3.8.3.1.9 Engine change
3.8.3.1.10 Maintain Airframe, Engine and APU Log Books
3.8.3.1.11 Component history for individual, life or time controlled components
3.8.3.1.12 Any other Technical Documentation generated from an approved
source for the aircraft or component

3.8.3.2 All work associated with aircraft, engines and aircraft components such as
inspection, overhaul, repair, replacement and modification shall be documented,
certified, controlled and shall be sent to Engineering Support. Primary records
are to be kept in hard copies.

3.8.3.3 All aircraft technical records shall be kept in accordance to the


Authority requirements.

3.8.3.4 Ensure necessary back to birth records, modification status and compliance to
airworthiness requirements are available as applicable.

3.8.3.5 All aircraft technical records and other related documents shall be protected from
theft, fire, flood or negative environmental influences and shall only be accessible
to authorized personnel.
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.8
Technical Records Control
Page 2

3.8.3.6 Lost or destroyed aircraft technical records will be reconstructed from records
which may be available from other Engineering Departments or repair
facilities or re-inspection or overhaul or evaluate and re-certify repairs and/or
modification including ADs and will, subject to acceptance by the Authority, form
part of the aircraft Technical Records.

3.8.3.7 All certifiable documents shall be retained for 2 years in accordance with the
Authority requirement that is two years after the aircraft is withdrawn from
service subject to 2.15.3.11.

3.8.3.8 All aircraft technical records shall be filed and stored in such a manner that any
part of those records can be readily identified and retrieved. Maintain a system
for records in archives to enable easy identification and retrieval. Archiving of
technical records is contracted to an Engineering Services Provider.

3.8.3.9 Only persons authorized by the Engineering Support Manager will be permitted
access to the aircraft technical records. However, Engineering Support Manager
shall ensure that QMD have unrestricted access to all applicable documents and
records during:

3.8.3.9.1 Surveillance and Audits

3.8.3.10 Engineering Support Manager shall release all relevant aircraft records and
documents to QMD in the event of aircraft accident/incident to facilitate
investigation. The Authority has the right to inspect the records anytime it deems
fit upon reasonable request to the Engineering Support Manager.

3.8.3.11 Upon title transfer (temporary or permanent) of aircraft, the records will form part
of the aircraft and shall be delivered to the new owner / operator at delivery of the
aircraft. In the case of a leased aircraft, all records shall be returned as part
of aircraft at the termination of the lease, to the owner/lessor.

3.8.3.12 Aircraft technical records keeping, updating and control shall be accomplished by
Engineering Support Department under the responsibility of the Engineering
Support Manager. All updating job, task cards and Engineering Instructions done
must be submitted to the Engineering Support within 48hrs.

3.8.3.13 Engineering Support shall call out for all the maintenance requirements including
components.

3.8.3.14 All CRS documents from the Workshop, such as certified wheel and brake
documents that originated from Wheel Workshop must be archived in
Engineering Support.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.8
Technical Records Control
Page 3

3.8.4 Control of Maintenance Documents

3.8.4.1 HARD COPY DOCUMENTS


Maintenance documents shall be kept in accordance with CAR Part 9.2.2.5

RECORDS C.A.R.IS
DESCRIPTION (9.2.2.5.)
Aircraft Technical Logbook

Aircraft Flight Logbook 2 years

Aircraft Maintenance Logbook 2 years

Maintenance Records of the Aircraft

Total times in service (hours, 3 mos. After the unit to which


calendar time and cycles, as they refer has been
appropriate) of the aircraft and all permanently withdrawn
life limited components from service
3 mos. After the unit to which
Current Status of compliance
they refer has been
with all mandatory continuing
permanently withdrawn
airworthiness information
from service

3 mos. After the unit to which


Appropriate details of modifications
they refer has been
and repairs to the aircraft and its
permanently withdrawn
components
from service
Total time in service (hours,
3 mos. After the unit to which
calendar time and cycles, as
they refer has been
appropriate) since the last overhaul
permanently withdrawn
of the aircraft or its components
from service
subject to a mandatory overhaul life

Fuel and Oil records 3 months


The detailed maintenance records 1 year after signing of
to show all requirements for athe Maintenance Release
maintenance release have been met

Weight and Balance records 3 years


Preserve after an accident or
CVR records incident for 60 days or longer if
requested by the Authority

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.8
Technical Records Control
Page 4

Preserve after an accident or


FDR records incident for 60 days or longer if
requested by the Authority

3.8.4.2 SOFT COPY DOCUMENTS


Engineering Support Department shall scan, keep and maintain the following
maintenance records:

a. Aircraft Technical Logbooks


b. AMO’s work packages
c. Certificate of Release to Service
d. other maintenance related documents

Once copy has been produced, as requested, it shall bear “reference copy” stamp in red ink

3.8.5 Disposal of obsolete maintenance documents

3.8.5.1 All obsolete maintenance documents and/or records that are for disposal must be
reviewed by the Head of Engineering.

3.8.5.2 Maintenance records must be disposed using a shredder machine

3.8.6 Time and Maintenance Records, responsibilities, retention access

3.8.6.1 Aircraft technical records will be filed and stored in such a manner that the
records will be readily accessible to authorized auditors and other personnel. The
filing and storage system shall promote: ease of retrieval, accessibility and
adequate controls.

3.8.6.2 The records shall be stored safely with regard to fire, flood, theft and
unauthorized alteration.

3.8.6.3 Aircraft technical records which are maintained in the Computing System will be
secured with adequate security system and continuous, multiple backup
systems.

3.8.6.4 No Life Limited Parts (LLP) shall be installed on the aircraft unless the LLP record
has been verified by Engineering Support. LLP can be generated through
configuration management in the system used by Engineering Support
Department.

3.8.6.5 Computerized Aircraft Logbooks shall be updated daily (on working days) using
data extracted from Maintenance Report 1.

3.8.6.6 Monthly Computerized Logbooks shall be filed in “HISTORICAL


COMPUTERIZED LOGBOOK PRINTOUT - YEAR : XXXX” upon completion of
Aircraft, Engine and APU Logbook updating and duly certified by Engineering
Support Manager.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.8
Technical Records Control
Page 5

3.8.6.7 Copies of MR1, MR2, Cabin logbook, Carry Forward Item and Fuel and Transit
log shall be keep for a period of 3 months and will be disposed. Provided that the
original copy or copies of the listed documents are missing are, copies will be
used as replacement of the missing original copy.

3.8.6.8 Aircraft, Engines and APU Logbooks shall be updated after the following event :

a) By 3rd of each month with the exception of Aircraft on maintenance visit.


b) Within 3 days following ‘Block Checks’ or higher.
c) Within 3 days following Engine, APU or Landing Gear change.
d) Weighing of Aircraft.
e) Test Flight.
f) Concession affecting ‘Block’ or higher checks

3.8.7 Record retention requirement

3.8.7.1 Technical records are classified into three retention categories: -

a. CONTINUOUS - These records are continuously updated.


Such records reflect current operations
at any point in time.

b. ROUTINE - This category includes the record of


work REPETITIVE repeated at specific
intervals. The records shall be retained
until superseded by another inspection
of equivalent work scope and detailed.

c. PERMANENT - This category includes permanent


changes to the configuration of an
airplane, engine, component and
appliance. Such records are
retained permanently or to a date
two years after the aircraft, engine,
component or appliance is sold or
returned to a lessor, permanent
records are also transferred to the
new owner.

3.8.7.2 The Record Retention requirements for all airframe, engine, and component and
appliance records are summarized in figures 1 through 3 below

3.8.8 Filling Procedure

3.8.8.1 Aircraft records received by the Engineering Support Department will be sorted
and filed appropriately to their requirements.

3.8.8.2 Appropriate records may be transferred to Philippines AirAsia Inc. Computing

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.8
Technical Records Control
Page 6

System.

3.8.8.3 Maintenance records will be filed on a daily basis.

3.8.8.4 All major maintenance records will be retained as complete packages as received
from maintenance departments or from Philippines AirAsia Inc. contract
agencies, except that all permanent records will be removed and filed in the
Permanent Records files

Figure 1 – RECORD RETENTION REQUIREMENTS

TYPE OF RECORD CONTINUOUS ROUTINE / PERMANENT


REPETITIVE

1. GENERAL RECORDS
(Applies to aircraft, engines,
components and appliances)

a. Time in service Record


- Time Limits X
- Time since overhaul / X
inspection

b. Life Limited Parts Records


- Operating time limits X
- Accumulated hours and X
cycles
- Modification per A’s and X
SB’s
- Product improvement by X
manufactures, operator

c. AD Status Records
- List of applicable AD’s X
- Date and time in service X
- Methods of compliance, X
including references To
SB’s, MB’s
- Time to next action for X
recurring AD’s

d. AD Compliance Record
- Signed paperwork ( task X
cards )

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.8
Technical Records Control
Page 7

TYPE OF RECORD CONTINUOUS ROUTINE / PERMANENT


REPETITIVE

e. SB / SIL Compliance and


Modification Records
- Signed paperwork (task X X X
cards, mods, s1)
- Major X X
Repairs /
Alteration X Records
- Accident / Incident Reports X X
- Repair authorizations / X Xsketches / drawings S
- Weight / CG change report X
- Test X flight reports X
- FAA Form 337 / Form 8110 X

Fleet Campaigns
f. Completed Check Lists
- Maintenance Ferry Check X X List
- Engine-out Check List X
- Test Flight List X

- If the AD is terminated, the terminating paper work will be filed in permanent records.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.8
Technical Records Control
Page 8

Figure 2 – RECORD RETENTION REQUIREMENTS

TYPE OF RECORD CONTINUOUS ROUTINE / PERMANENT


REPETITIVE

2. AIRCRAFT RECORDS
a. Log Books
 Airframe Log Book X
 Technical Log X
 Cabin Log X

b. Current Aircraft Inspection Status


(Call–out file)
 Time in service since last X
inspection
 Routine task performed during last X
inspection
 Variable routine task performed X
during last inspection

c. Maintenance / Inspection Checks


(Transit, turn-around, A Check)
 Signed off routine cards X
X
 Signed off variable routine cards
X
 Signed off non-routine cards
 Aircraft check work summary and X
control Check sheet & CRS

d. Maintenance / Inspection Checks


(4C, HMV, Structural Inspection –
all airplanes)
 Signed off routine cards X
 Signed off non-routine cards X
 Aircraft check work summary and X
control Check sheet & CRS
X
e. Weight & Balance Report
(weighing report) (Technical
services division)

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.8
Technical Records Control
Page 9

Figure 3 – RECORD RETENTION REQUIREMENTS

TYPE OF RECORD CONTINUOUS ROUTINE / PERMANENT


REPETITIVE

3. ENGINE AND APU RECORDS

a. Log Book X

b. Overhaul, check and hot section X


inspection records

4. COMPONENT RECORDS

a. Overhaul List (Call–out file)


- Time since last overhaul X
- Time remaining to next X
overhaul

b. Component History X X
c. Airworthiness Release Certificate
/form 8130 /JAA Form One
(Materials Department
– Stores Inspection Section) X

d. Shop Finding Reports (Strip X


Reports)
(Technical Services: Reliability
Section)

Note : Non – routine includes IC

2.15.9 Responsibilities
2.15.9.1 Management of technical records : Engineering Support Manager

2.15.9.2 Provisioning of all certified documents : Engineering Support Manager


to Engineering Support Department Maintenance Manager

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.8
Technical Records Control
Page 10

3.8.9 Flow Chart

AIRCRAFT PARTS REQUEST/RECEIVING (MAINTENANCE LAY-OVER IN MRO)

PLANNER / TECHNICAL RECORDS TECHNICAL


PURCHASING STORE (MRO)
TECHNICAL REP (MRO) RECORDS (AAZ)

AAZ TO GATHER
MRO TECHNICAL
MAINTENANCE ALL THE
MRO STORE TO RECORDS TO
PLANNER/TECH REP AAZ PURCHASING TO ORIGINAL ARC
RECEIVE THE COLLECT AND
WILL REQUEST FOR RAISE PICKSLIP TO FROM THE
PARTS. COMPILE ALL THE
PART TO AAZ SOURCE FOR PART/S CHECK PACKAGE
ORIGINAL ARC.
PURCHASING AND COMPILE
IN THE
ONCE PART/S IS/ARE RESPECTIVE
CONFIRMED FOR FOLDERS
ONCE THE
PURCHASED.
ORIGINAL ARC
PURCHASING TO
ARE COMPILED,
NOTIFY VENDOR TO
THE ORIGINAL ARC
SHIP DIRECTLY TO
ARE SHIPPED TO
MRO
AAZ TECHNICAL
RECORDS
TOGETHER WITH
AAZ PRUCHASING TO
THE CHECK
PROVIDE THE AWB TO
PACKAGE.
MRO STORE OR
MATERIALS PLANNER

AAZ STORE TO RECEIVE


THE PARTS IN AMOS
FOR UPDATE.
Phase

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.8
Technical Records Control
Page 11

AIRCRAFT PARTS REQUEST/RECEIVING (HOMEBASE)

MAINTENANCE TECHNICAL
PURCHASING STORE (AAZ)
PLANNER RECORDS (AAZ)

MAINTENANCE TECHNICAL
PLANNER / MOC AAZ PURCHASING TO AAZ STORE TO RECORDS
WILL REQUEST FOR RAISE PICKSLIP TO RECEIVE THE GATHER ALL
PART TO AAZ SOURCE FOR PART/S. PARTS. THE ORIGINAL
PURCHASING. ARC COMPILE IN
THE RESPECTIVE
FOLDERS.
AAZ PRUCHASING TO
PROVIDE THE AWB TO ONCE THE
MAINTENANCE DOCUMENTS AND THE
PLANNER OR MOC. PHYSICAL OF THE
PARTS PASS THE
INSPECTION. STORE TO
ISSUE SERVICABLE TAG
AND SEND AN UPDATE
FOR THE NEWLY
ARRIVED PARTS

STORE INSPECTOR TO
UPDATE THE AMOS
SYSTEM ON THE PARTS
ARRIVAL

AAZ STORE TO
PROVIDE THE
ORIGIANL ARC
TO TECHNICAL
RECORDS.
Phase

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.8
Technical Records Control
Page 12

PARTS WITHDRAWN FROM STOCK

MAINTENANCE
PAA
PROVIDER

INFORM PAA BY SENDING AN


RECEIVES AND EVALUATES
ISSUANCE REPORT ON A DAILY
THE ISSUANCE REPORT FROM
BASIS FOR THE WITHDRAWAL
MAINTENANCE PROVIDER
OF PARTS

IF YES
INFORMS THE MAINTENANCE
DISCREPANCY? PROVIDER
ABOUT THE DISCREPANCY

IF NO

IS THE ISSUANCE IF YES


REPORT UPDATED AND
CONFIRMED CORRECT?

IF NO

THE PART WILL BE


UPDATES THE REPORT FILE A REPORT TO THE QAD WITHDRAWN FROM
AMOS

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.8
Technical Records Control
Page 13

PARTS WITHDRAWAL FOR


REPAIRS

MAINTENANCE
PAA REPAIR STATION
PROVIDER

INFORMS THE INVENTORY CONTROL


OFFICER ONCE THE UNSERVICEABLE
PART IS REMOVED FROM THE
AIRCRAFT

INVENTORY CONTROL OFFICER


ISSUES EITHER A REPAIR OR
WARRANTY ORDER BEFORE
SENDING TO THE REPAIR STATION

INVENTORY CONTROL OFFICER


SENDS THE DOCUMENTS TO PREPARE THE PART TO BE
MAINTENANCE PROVIDER AND SHIPPED OUT AND SEND TO
REPAIR STATION FOR PREPARATION THE REPAIR STATION
OF PART TO BE SHIPPED OUT

ACKNOWLEDGE THE RECEIVING OF


PART FOR REPAIR

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.8
Technical Records Control
Page 14

MONTHLY INVENTORY REPORT

QUALITY
PAA
ASSURANCE

INVENTORY CONTROL OFFICER


CONDUCTS A MONTHLY
INVENTORY REPORT ON PAA
STOCKS

YES
QA INSPECTOR WILL
REPORT THE DISCREPANCY INVESTIGATE ABOUT THE
DISCREPANCY?
TO QA REPORT FROM INVENTORY
CONTROL OFFICER

NO

FILE THE REPORT

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.9
Flight Data Recorder
Page 1

3.9 FLIGHT D AT A RE CORDER

3.9.1 Purpose

3.9.1.1 The purpose is to outline the procedures for the Fight Data Recorder (FDR)
readout requirement. An operational check and evaluation of the FDR recordings
shall be conducted to verify that all required parameters are recorded accurately
and to ensure continued serviceability of the recorders. Reference shall be made
to the Authority requirements.

3.9.2 Scope of Application


3.9.2.1 This procedure applies to all aircraft in service which are installed with a Flight
Data Recorder.
3.9.2.2 The FDR readout shall be carried out at the following intervals as required by
the CAAP Approved Maintenance Program:
3.9.2.2.1 Prior to introduction into Philippines AirAsia Inc. fleet.
3.9.2.2.2 Once a year.
3.9.3 Procedure
3.9.3.1 Engineering Support shall be responsible to plan the task for FDR readout
as per the Authority approved Maintenance Program.
3.9.3.2 Engineering Support shall arrange to send the extracted data from the
PCMCIA card, from data collected thru Portable Hand-held Download Unit,
from Wireless Quick Access Recorder (WQAR), or any type of data
recorder to Technical Services provider for the FDR readout.
3.9.3.3 Technical Services provider shall evaluate the readout report and ensure
that all parameters required are recorded correctly and comply with the
Authority requirement.
3.9.3.4 Technical Services provider shall keep records of all the FDR readout
reports.
Note: This procedure is in the scope of Technical Services Provider
under the Technical Services Agreement.
3.9.4 Responsibilities:
3.9.4.1 Plan Maintenance Task for FDR readout : Engineering Support Manager
3.9.4.2 Arrangement of FDR for readout : Engineering Support Manager
3.9.4.3 FDR readout evaluation/assessment : Technical Services Provider
3.9.4.4 FDR readout records safe-keeping : Engineering Support Manager

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.10
RVSM Maintenance Program
Page 1

3 . 1 0 R V S M M AI N T E N AN C E P R O GR AM

3.10.1 Purpose

3.10.1.1 This manual will be used by Philippines AirAsia Inc. to ensure that the aircraft(s)
in fleet approved for Reduced Vertical Separation Minimums (RVSM) shall be
maintained within current Authority regulations and specifications required for
RVSM operation.

3.10.1.2 These aircrafts are maintained in accordance with an A320 Approved


Maintenance Program based on Airbus Maintenance Planning Data and in
accordance with PCAR 9.3.1.4. The maintenance program contained in this
manual has been approved by the Authority and is a required element for
RVSM approval.

3.10.2 Scope of Application


3.10.2.1 Philippines AirAsia Inc. Engineering Support Manager is responsible for
ensuring that the aircraft (s) identified as included in this program are
maintained in compliance with the maintenance requirements of the continuous
airworthiness maintenance program. In addition to the above responsibilities,
the Head of Engineering is also responsible for the distribution, control and
revision of this manual.
3.10.3 RVSM Component Requirement
3.10.3.1 This approved maintenance program identifies all aircraft components required
for RVSM together with scheduled requirements. The aircraft manufacturer has
identified these components.
3.10.4 Maintenance/Inspection Items
Note: The maintenance requirements for RVSM equipment is outlined in the
manufacturer manual and Service Bulletin and Chapter 5 of Time Limitations of
the Aircraft Maintenance Manual (latest revisions)
3.10.4.1 To ensure the continued altitude keeping ability of RVSM approved aircraft
the following must be accomplished:
3.10.4.2 A repetitive Skin-Contour Inspection (Skin Mapping) at intervals not later than
24 months in accordance with the applicable Aircraft Maintenance Manual.
3.10.4.3 A functional test of the Air Data Computers in accordance with the applicable
Aircraft Maintenance Manual. This test will be scheduled Altimeter Calibration
inspection in accordance with PCAR 8.2.1.7(a)(3) and of the Aircraft
Maintenance Manual.
3.10.4.4 An inspection of the automatic flight control system to include the altitude holds
function in accordance with the applicable equipment manufacturer manual. This
tests the Digital Flight Guidance Computers and the Digital Air Data Computers.
This functional test will be scheduled with the Altimeter Calibration tests
mentioned in item b, above.
3.10.4.5 The Altitude Alert System has no scheduled maintenance requirements.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.10
RVSM Maintenance Program
Page 2

3.10.4.6 An inspection of the ATC / Mode C and S transponders will be conducted in


accordance with PCAR 8.2.1.7 and of the Aircraft Maintenance Manual at 24-
month interval.
3.10.5 Maintenance Practices
3.10.5.1 To ensure the continued altitude keeping ability of the RVSM approved aircraft
the following practices must be accomplished:
3.10.5.1.1 Avionics components of identical part numbers may be interchanged
freely during the service lifetime of this airframe. Due diligence must
be taken to ensure that any component / unit classified as an integral
part of CAT II or Low Landing Minima (LLM)s system are not
interchanged with a non-LLM component / unit without downgrading
the CAT II status of the airframe the units must be analyzed on a
system level to determine if the new components are acceptable for
RVSM.
Note: The TC or STC holder will make this determination.
3.10.5.2 Prior to all flights in RVSM airspace, Philippines AirAsia Inc. contracted AMO
Line Maintenance must visually inspect RVSM Critical Region for obvious
damage or deformation of the skin surface.
3.10.5.3 Airframe and Static systems should be maintained in accordance with the
airframe manufacturer’s inspection standards and procedures, and
instructions for continued airworthiness maintenance program.
3.10.5.4 Any modification, repair or design change, which in any way alters the initial
RVSM approval, should be subject to a design review by Philippines AirAsia Inc.
contracted AMO.
3.10.5.5 Training Requirements
3.10.5.5.1 Philippines AirAsia Inc. ensures training of maintenance personnel
through the use of aircraft manufacturer schools and other
maintenance training acceptable to the Authority. These training
entities provide recurrent training every 12 months. Philippines
AirAsia Inc. will maintain records of all trainings or ensure that
appropriate records are maintained by contractors.
3.10.5.6 Mandatory training will include:
3.10.5.6.1 Review of PCAR 8.8.1.22 - Operating In Reduced Vertical
Separation
3.10.5.6.2 Minimum (RVSM) Airspace.
3.10.5.7 Special emphasis will be placed on the additional inspection criteria for RVSM
aircraft, which includes but is not limited to the following:
3.10.5.7.1 Aircraft Flight Manual revisions
3.10.5.7.2 Aircraft Maintenance Manual revisions
3.10.5.7.3 Aircraft Illustrated Parts Catalog revisions
3.10.5.7.4 Revisions to Approved Maintenance Program or existing manual
procedures.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.10
RVSM Maintenance Program
Page 3

3.10.5.7.5 Minimum Equipment List and RVSM Components.


3.10.5.8 Test Equipment and Facilities
3.10.5.8.1 Philippines AirAsia Inc. will use the facilities of its contracted
Approved Maintenance Organization for maintenance and
inspections of RVSM equipment after determination that the required
personnel are trained, qualified and knowledgeable of the specific
maintenance requirements. Additionally, adequate facility to conduct
the work is ensured through the use of an appropriately Philippines
AirAsia Inc. contracted AMO. Philippines AirAsia Inc. Quality
Management Manager will ensure:
3.10.5.8.2 That calibration of RVSM test equipment is current.
3.10.5.8.3 The calibration of the test equipment is traceable to appropriate
standards.
3.10.5.8.4 The Approved Maintenance Organization (AMO) personnel are
trained in the use of specialized RVSM test equipment that they
need to use
3.10.5.8.5 Acceptable shop and line maintenance practices are employed.
3.10.5.8.6 The test equipment specified by the aircraft manufacturer / Type
Certificate holder, or acceptable equivalents will be available and
used as appropriate.
NOTE: Built-in-Test Equipment testing is not an acceptable basis for
system calibration or return to service unless it has been shown
acceptable by the airframe manufacturer with approval from the
CAAP.
3.10.5.9 Recurrent Audit of Contracted Maintenance Organization
3.10.5.9.1 The Quality Management Manager will review the appropriate
requirements of this program with each contractor and ensure
required personnel are trained, qualified and knowledgeable of the
specific maintenance requirements they will perform. Additionally,
the Quality Management Manager will ensure adequate facilities, test
equipment, and ratings to perform their task. The Quality
Management Manager will review records of the requirements of this
program and to ensure continued height- keeping ability of covered
aircraft.
3.10.5.10 RVSM Parts Program
3.10.5.10.1 The Quality Management Manager will ensure that all persons
responsible for obtaining or replacement of RVSM system
components is knowledgeable of the aircraft’s RVSM status and
requirements. Components unique to the aircraft RVSM system
identified in this and repair personnel must be notified of the
qualification.
3.10.5.11 Height - Keeping Error Reporting

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.10
RVSM Maintenance Program
Page 4

3.10.5.11.1 Upon determination of a height-keeping error, Philippines AirAsia


Inc. Head of Flight Operation will immediately notify flight crew and
concerned departments that the aircraft is restricted from RVSM
operation and notify the appropriate Authority Flight Safety
Inspection Office within 72 hours.
3.10.5.11.2 Removal from RVSM authorized service / Return to RVSM
authorized service
3.10.5.11.3 Install a placard in the cockpit in view of the pilot (RVSM flight NOT
AUTHORIZED) and an entry in the Aircraft Technical Logbook and
aircraft maintenance record available to the flight crew. Philippines
AirAsia Inc. will issue a notification to the flight crews when an
aircraft is restricted from RVSM but is airworthy for the intended
flight.
3.10.5.11.4 Upon completion of corrective maintenance and testing the placard
may be removed, an entry made in the Aircraft Technical Logbook
which will return the aircraft to RVSM authorized status.
3.10.6 Responsibilities:
3.10.6.1 RVSM Program : Head of Engineering
Quality Management Manager
3.10.6.2 Maintenance of A320-200 series : Contracted Maintenance provider

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Performance Based Navigation Maintenance Chapter 3.11
Program
Page 1

3.11 PERFORM ANCE BAS ED NAV IG ATION M AINTENANCE PROGRAM

3.11.1 Purpose
3.11.1.1 The PBN concept requires that the aircraft area navigation system performance
be defined in terms of the accuracy, integrity, availability, continuity and
functionality necessary to operate in the context of a particular airspace
concept. Appropriate positioning sensors are also identified; these may include
VOR/DME, DME/DME, GNSS and/or inertial systems.
3.11.1.2 The navigation specification not only lays out the aircraft system performance
requirements but also the aircrew requirement in terms of crew procedures and
training, as well as any appropriate maintenance requirements, such as the
provision of navigation databases.
3.11.1.3 In order for Philippines AirAsia Inc. to be qualified and maintain the approval on
PBN operation, the affected aircraft has to be always eligible to maintain the
required navigation accuracy, integrity, continuity and functionality.

3.11.2 Scope of Application


3.11.2.1 The aircraft used for PBN operations such as RNAV 10 (RNP 10), RNAV 5,
RNAV 1 and 2, RNP 1, RNP APCH, etc. Shall be maintained in accordance with
the procedure as set forth by the manufacturer in the Aircraft Maintenance
Manual (AMM) and Philippines AirAsia Inc. Maintenance Program.

3.11.3 Aircraft Effectivity


3.11.3.1 Refer to CAAP approved Philippines AirAsia Inc. Operations Specifications for
the list of Philippines AirAsia Inc. aircrafts.

3.11.4 Procedure
3.11.4.1 To ensure the continued airworthiness of the PBN operations, Philippines AirAsia
Inc. maintenance procedures described in Part 2 of this manual will be followed
by its contracted maintenance provider. The following aircraft navigation systems
will affect the continued airworthiness of the PBN operations:
a) Air Data / Inertial Reference System
b) Landing and Taxiing Aids
c) Independent Position Determining
d) Dependent Position Determining
3.11.4.2 Revision and updating of the maintenance program will be accomplished in
accordance with Part 2 of this manual.
3.11.4.3 Only properly trained, qualified and authorized personnel will be allowed to
manage the program, maintain the program or perform any quality assurance
function for Philippines AirAsia Inc. contracted maintenance provider.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Performance Based Navigation Maintenance Chapter 3.11
Program
Page 2

3.11.4.4 Verification on the PBN systems and configuration status for each aircraft brought
into the maintenance program, the required relevant criteria as per:
a) Type Certificate Data Sheet
b) Supplementary Type Certificate
c) Aircraft Flight Manual, Flight Crew Operations Manual or equivalent
d) Airworthiness Directives (Ads) and Service Bulletins (SBs)

3.11.5 Technical Logbook Entries


3.11.5.1 Flight crews shall accomplish proper technical logbook entries of all PBN related
systems discrepancies supplying relevant and complete information of the
discrepancy.
3.11.5.2 Maintenance personnel shall accomplish proper corrective actions on all reported
discrepancies taking into account any and all repetitive discrepancies.
3.11.5.3 Only PBN trained, qualified and authorized maintenance personnel may release
an aircraft to service for PBN operations or perform upgrading of PBN status of
the aircraft following maintenance, preventive maintenance or alteration of PBN
qualified systems.

3.11.6 Maintenance Procedures


3.11.6.1 As a first step in the corrective action process, a “BITE” (Built-In Test Equipment)
test should be performed, whenever possible, on any discrepancy of PBN related
systems to determine serviceability of electronics unit or computer units
associated with the malfunctioning PBN related systems.
3.11.6.2 A functional check in accordance with the aircraft type AMM (Aircraft
Maintenance Manual) shall be performed to ascertain proper functioning of the
PBN related systems.
3.11.6.3 Should the tests performed in the preceding steps above showed inconclusive
results to show that the PBN related system is functioning properly, an
operational check in accordance with the aircraft type AMM using specified test
equipment(s).
3.11.6.4 Only trained, qualified and authorized maintenance personnel will perform
functional and operational tests on PBN related system(s).
3.11.6.5 All successful corrective actions performed to ensure serviceability of the PBN
status of the aircraft shall be entered in MR1 by a trained, qualified and
authorized maintenance personnel. Upgrading of an aircraft can only be
performed and signed off by a qualified and authorized personnel.
3.11.6.6 All unsuccessful corrective actions performed on any reported PBN related
system(s) discrepancies may be entered in the MR1 by either a PBN qualified
and authorized personnel or non-PBN qualified and authorized maintenance
personnel. Non PBN qualified and authorized maintenance personnel should
possess a release authority relevant to the aircraft type.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Performance Based Navigation Maintenance Chapter 3.11
Program
Page 3

3.11.6.7 A placard shall be installed on the PBN decal on the pilot’s forward instruments
panel, indicating among others:
a) MEL index sequence number
b) MEL category
c) MEL reference
d) Placard serial number

Malfunctioning PBN related items shall also be placard using orange colored
placard showing among others:
a) MEL index sequence number
b) MEL category
c) MEL reference
d) Placard serial number

The placard should be installed on the affected system / instrument and the
other is to be installed on the MEL index. Both portions should be accounted for
when the system is upgraded and the MEL items closed.

3.11.7 Training Requirements


3.11.7.1 Objective of the Training
The main objective of the PBN Qualification training is to familiarize and qualify
the following personnel who are responsible for managing the program,
monitoring the effectiveness and reliability of the program, maintaining the
program, and performing quality inspections and quality assurance for the
program:
a) Ground Engineers / Mechanics; Avionics Technicians; Maintenance
Controllers for both Philippines AirAsia Inc. and its contracted
maintenance provider;
b) Quality Inspectors, Quality Management auditors and incoming goods
inspector of Philippines AirAsia Inc. contracted maintenance provider.
c) Other Engineering personnel if applicable.
3.11.7.2 Scope of the training
The scope of the training shall include, but not limited to the following topics:
a) Philippines AirAsia Inc. PBN policies and procedures.
b) Specific aircraft systems
c) A recurrent training every 12 months.
d) A person has not been involved in the maintenance of the specified
aircraft or systems for an extended period of more than 6 months.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Performance Based Navigation Maintenance Chapter 3.11
Program
Page 4

For maintenance personnel who possess the applicable aircraft type license and
release to service authority, the training program will qualify them to be
authorized to certify for release to service as PBN relevant systems.

3.11.7.3 Training program requirement


3.11.7.3.1 Initial and recurrent training and hands-on training for maintenance
personnel utilizing various acceptable means of instruction such as:
a) Classroom Training
b) Computer-based Training
c) Simulator training which may be conducted in combination
with computer-based training applicable to the Authority.
3.11.7.3.2 The training syllabus shall include, but not limited to:
a) Operational Concepts
b) Aircraft types and systems affected
c) Aircraft variants and differences
d) PBN Procedures
e) Use of Manuals and Technical References
f) Utilization of tools and test equipment
g) Quality Control procedures
h) Certificate of Release to Service requirements
i) MEL application
j) General information and coordination with other organization
of Philippines AirAsia Inc.
k) Human Factors
l) Discrepancy reporting
m) Procedures in using vendor parts that ensure compatibility to
program requirements.
n) Procedures to assess, track and control changes to
component or systems pertinent to PBN (Ads, SBs, EIs and
SL)
o) Procedures to ensure tracking and control of components that
are “swapped” between aircraft systems if problem could not
be duplicated.
p) Recording and reporting of PBN disruptions
q) Install, evaluate, control and test systems and component
software changes and updates
r) MEL qualifications

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Performance Based Navigation Maintenance Chapter 3.11
Program
Page 5

s) Procedures for identifying PBN related components and


systems as “RII” items to provide Quality Management
whether performed in-house or by other service provider.

3.11.8 Test equipment / Calibration standards


3.11.8.1 Philippines AirAsia Inc. and its contracted maintenance provider have
procedures in place to maintain the integrity of all test equipment to a
manufacturer established calibration standard. All calibration is performed by
Philippines AirAsia Inc. contracted maintenance provider or its sub-contracted
calibration workshop duly accredited by the CAAP/FAA/EASA.
3.11.8.2 Under no circumstances will test equipment with an expired calibration date be
used to verify the integrity of PBN components and systems.

3.11.9 Return to Service Procedures


3.11.9.1 Appropriate level of testing will be performed in accordance with the
manufacturer’s recommended maintenance program when determining the role
of the Built-in-test-equipment “BITE” in the release to service procedures.
Philippines AirAsia Inc. contracted maintenance provider shall follow Philippines
AirAsia Inc. AMP for release to service.

3.11.10 Periodic Aircraft Systems Evaluation


3.11.10.1 In order to properly evaluate Philippines AirAsia Inc. PBN, the following method
will be utilized by Philippines AirAsia Inc..
a) Continuous assessment or periodic evaluation of aircraft system
performance applicable to PBN operations. Periodic use of performance
reporting in MR1 within a 6-month period of PBN operations.
3.11.11 Configuration Control / System Modification
3.11.11.1 Philippines AirAsia Inc. and its contracted maintenance provider shall ensure
that any modification to system(s) and components approved for PBN operations
are not adversely affected when incorporating software changes,
accomplishment of service bulletins, hardware additions or modifications. Any
changes to system components should be consistent with aircraft manufacturer,
avionics manufacturer, industry standards or the Authority accepted criteria or
processes.

3.11.12 Responsibilities:
3.11.12.1 PBN Maintenance Program : Engineering Support Manager
Quality Management Manager

3.11.12.2 Maintenance of A320-200 series : Contracted Maintenance Provider

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Automatic Dependent Surveillance - Chapter 3.12
Broadcast Maintenance Program
Page 1

3 . 1 2 AU T OM AT I C DEPENDENT SURVEILLANCE BRO ADCASTING ( AD S - B )


M AI N T E N AN C E P R O G R AM

3.12.1 Introduction

3.12.1.1 ADS-B is designed to ease Air Traffic Control (ATC) as the number of
approaches grows, enhancing safety and increasing airport capacity. In the air,
the information provided by ADS-B enhances the pilot’s traffic awareness,
allowing more optimal flight levels leading to fuel savings. ADS-B is considered
in two parts as described:

3.12.1.1.1 ADS-B OUT


Provides a means of automated aircraft parameter transmission
between the aircraft and the ATC.

3.12.1.1.2 ADS-B IN
Provides automated aircraft parameter transmission between aircraft
themselves.

3.12.2 Purpose

3.12.2.1 This manual will be used by Philippines AirAsia, Inc to ensure that the aircraft(s)
fleet approved for ADS-B shall be maintained within current Authority regulations
and specifications required for ADS-B operation.

Philippines AirAsia Inc. operates Airbus A320 aircrafts in accordance with PCAR
8.8.1.22 (a). These aircrafts are maintained in accordance with an A320
Approved Maintenance Schedule based on Airbus Maintenance Planning Data
and in accordance with PCAR 9.3.1.4. The maintenance program contained in
this manual has been approved by the Authority and is a required element for
ADS-B approval.

3.12.3 Persons Responsible for Program and Manual

3.12.3.1 Philippines AirAsia Inc. Engineering Support Manager is responsible for ensuring
that the aircraft (s) identified as included in this program are maintained in
compliance with the maintenance requirements of the continuous airworthiness
maintenance program and is responsible for the distribution, control and revision
of this manual.

3.12.4 Manual Revisions

3.12.4.1 Approval of this manual is indicated on the cover page together with the date of
approval, inspector’s signature, office name, number and location. Each
succeeding page is marked with an official stamp, date and initial of the
approving inspector. As revisions to this manual are required, the Quality
Management Manager will submit the proposed revision(s) to the Head,
Airworthiness, and Flight Standards Inspection Directorate Office for review and
approval consideration. After approval, the Quality Management Manager will

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Automatic Dependent Surveillance - Chapter 3.12
Broadcast Maintenance Program
Page 2

ensure that each authorized holder of this manual receives and inserts the
revisions within 10 business days from the date of approval.

3.12.5 ADS-B Components Requirement

3.12.5.1 This approved maintenance program identifies all aircraft components required
for ADS-B together with scheduled requirements. The aircraft manufacturer has
identified these components.

3.12.6 Maintenance / Inspection Items

Note: The maintenance requirements for ADS-B equipment is outlined in the manufacturer
manual and Service Bulletin.

3.12.7 Maintenance Practices

3.12.7.1 To ensure the continued airworthiness of the ADS-B approved aircraft the
following practices must be accomplished:

3.12.7.1.1 Maintenance tests should include a periodic verification check of


aircraft derived data including the ICAO 24 bit aircraft address using
suitable ramp test equipment. The check of the 24 bit aircraft
address shall be made also in the event of a change of state of
registration of the aircraft.

3.12.7.1.2 An inspection of the ATC Mode S transponders will be conducted in


accordance with PCAR 8.2.1.7 and of the Aircraft Maintenance
Manual at 24- month interval.

3.12.7.1.3 Any modification, repair or design change, which in any way alters
the initial ADS-B approval, should be subject to a design review by
Philippines AirAsia Inc. contracted AMO.

3.12.8 Training Requirements

3.12.8.1 Philippines AirAsia Inc. ensures training of maintenance personnel through the
use of aircraft manufacturer schools and other maintenance training acceptable
to the Authority. These training entities provide recurrent training every 12
months. Philippines AirAsia Inc. will maintain records of all trainings or ensure
that appropriate records are maintained by contractors. Training will include:

3.12.8.1.1 Special emphasis will be placed on the additional inspection criteria


for ADS-B aircraft, which includes but is not limited to the following:

3.12.8.1.1.1 Aircraft Flight Manual revisions


3.12.8.1.1.2 Flight Crew Operating Manuals
3.12.8.1.1.3 Aircraft Maintenance Manual revisions
3.12.8.1.1.4 Revisions to Approved Maintenance Schedule
3.12.8.1.1.5 Minimum Equipment List and ADS-B Components.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Automatic Dependent Surveillance - Chapter 3.12
Broadcast Maintenance Program
Page 3

3.12.8.1.1.6 Test Equipment and Facilities

3.12.8.1.2 Philippines AirAsia Inc. will use the facilities of its contracted
Approved Maintenance Organization for maintenance and
inspections of ADS-B equipment after determination that the required
personnel are trained, qualified and knowledgeable of the specific
maintenance requirements. Additionally, adequate facility to conduct
the work is ensured through the use of an appropriately Philippines
AirAsia Inc. contracted AMO.

3.12.8.1.3 Quality Management Manager will ensure:

3.12.8.1.3.1 The Approved Maintenance Organization (AMO)


personnel are trained in the use of specialized ADS-B
test equipment that they need to use.

3.12.8.1.3.2 The test equipment specified by the aircraft


manufacturer / Type Certificate holder, or acceptable
equivalents will be available and used as appropriate.

NOTE: Built-in-Test Equipment testing is not an


acceptable basis for system calibration or return to
service unless it has been shown acceptable by the
airframe manufacturer with approval from the CAAP.

3.12.8.1.4 For the training syllabus please refer to Training Manual 9.28.

3.12.9 Recurrent Audit of Contracted Maintenance Organization

3.12.9.1 The Quality Management Manager will review the appropriate requirements of
this program with each contractor and ensure required personnel are trained,
qualified and knowledgeable of the specific maintenance requirements they will
perform. Additionally, the Quality Management Manager will ensure adequate
facilities, test equipment, and ratings to perform their task. The Quality
Management Manager will review records of the requirements of this program.

3.12.10 ADS-B Parts Program

3.12.10.1 The Quality Management Manager will ensure that all persons responsible for
obtaining or replacement of ADS-B system components is knowledgeable of the
aircraft’s ADS-B status and requirements. Components unique to the aircraft
ADS-B system identified in this and repair personnel must be notified of the
qualification.

3.12.11 Removal from ADS-B authorized service / Return to ADS-B authorized service

3.12.11.1 Install a placard in the cockpit in view of the pilot (ADS-B flight NOT
AUTHORIZED) and an entry in the MR1 available to the flight crew. Philippines

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Automatic Dependent Surveillance - Chapter 3.12
Broadcast Maintenance Program
Page 4

AirAsia Inc. will issue a notification to the flight crews when an aircraft is
restricted from ADS-B but is airworthy for the intended flight. Upon completion of
corrective maintenance and testing the placard may be removed, an entry made
in the MR1 which will return the aircraft to ADS-B authorized status.

3.12.12 List of Aircraft Components Required for ADS-B operation

3.12.12.1 The following is a list of aircraft components required for ADS-B operations:

3.12.12.1.1 Multi-Mode Receiver


3.12.12.1.2 ATC / Mode S Transponder

3.12.13 Responsibilities
ADS-B Maintenance Program : Head of Engineering
Quality Management Manager

Maintenance of A320-200 series : Contracted Maintenance Provider

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.13
Cat II/III Maintenance Procedures
Page 1

3.13 CAT II/ III MAINTEN ANCE PROCEDURES

3.13.1 Purpose
3.13.1.1 Philippines AirAsia Inc. will operate, maintain, monitor and record CAT II/III
performance for all aircrafts in its fleet capable of Low Visibility operations or Low
Landing Minimums. The CAT II/III maintenance program is compatible with the
size and scope of its operations and further compatible with its established
maintenance procedures. Philippines AirAsia Inc. has established the following
guidelines in order to accomplish the objectives of the maintenance program.
These are the following:
3.13.1.1.1 Maintenance personnel of its contracted maintenance provider should
be familiar with Philippines AirAsia Inc. Approved Maintenance
Program (AMP).
3.13.1.1.2 Maintenance personnel of its contracted maintenance provider should
be familiar with their responsibilities in maintaining the requirements
of the program.
3.13.1.1.3 Maintenance personnel of its contracted maintenance provider should
be familiar with the availability of resources within or outside of the
Maintenance Organization necessary to ensure the effectiveness of
the program.

3.13.2 Scope of Application


3.13.2.1 This procedure shall apply the applicability of CAT II/III maintenance program
on Philippines AirAsia Inc. operations.
3.13.3 Procedure
3.13.3.1 To ensure the continued airworthiness of the Low Visibility operations, Philippines
AirAsia Inc. maintenance procedures described in Part 2 of this manual will be
followed by its contracted maintenance provider. The following aircraft systems
will affect the continued airworthiness of the Low Visibility operations:

a) Flight Director systems


b) Auto throttle control systems
c) Autopilot and approach coupled systems
d) Speed control command systems
e) Radio altimeter systems
f) System fault detection and warning systems

3.13.3.2 Revision and updating of the maintenance program will be accomplished in


accordance with Part 3 of this manual.
3.13.3.3 Only properly trained, qualified and authorized LLM (Low Landing Minimums)
will be allowed to manage the program, maintain the program or perform any
Quality Management function for Philippines AirAsia Inc. contracted
maintenance provider.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.13
Cat II/III Maintenance Procedures
Page 2

3.13.3.4 Verification on the LLM systems and configuration status for each aircraft
brought into the maintenance program, the required relevant criteria as per:
a) Aircraft and Avionics manufacturer
b) Applicable valid Type Certificate
c) Appropriate Supplemental Type Certificate
d) Airworthiness Directives (ADs) and Service Bulletin (SBs)

Technical Logbook Entries:


3.13.3.5 Flight crews shall accomplish proper technical logbook entries of all CAT II/III
related systems discrepancies supplying relevant and complete information of
the discrepancy.
3.13.3.6 Maintenance personnel shall accomplish proper corrective actions on all
reported discrepancies taking into account any and all repetitive discrepancies.
3.13.3.7 Only LLM (Lower Landing Minimums) trained, qualified and authorized
maintenance personnel may release an aircraft to service for CAT II/III
operations or perform upgrading of CAT II status of the aircraft following
maintenance, preventive maintenance or alteration of LLM qualified systems.

Maintenance Procedures:
3.13.3.8 As a first step in the corrective action process, a “BITE” (Build-In-Test
Equipment) test should be performed, whenever possible, on any discrepancy of
CAT II related systems to determine serviceability of electronics unit or computer
units associated with the malfunctioning CAT II/III related systems.
3.13.3.9 A functional check in accordance with the aircraft type AMM (Aircraft
Maintenance Manual) shall be performed to ascertain proper functioning of the
CAT II related system(s).
3.13.3.10 Should the tests performed in the preceding steps above showed inconclusive
results to show that the CAT II/III related system is functioning properly, an
operational check in accordance with the aircraft type AMM using specified test
equipment(s).
3.13.3.11 Only trained, qualified and authorized LLM personnel will perform functional and
operational tests on CAT II related system(s). He/she may be assisted by other
personnel not trained, qualified or authorized to perform such tests.
3.13.3.12 All successful corrective actions performed to ensure serviceability of the CAT
II/III status of the aircraft shall be entered in MR1 by a trained qualified an
authorized LLM personnel. Upgrading of an aircraft can only be performed and
signed off by an LLM qualified and authorized personnel.
3.13.3.13 All unsuccessful corrective actions performed on any reported CAT II/III related
system(s) discrepancies which necessities downgrading of the CAT II/III status
of the aircraft may be entered in the MR1 by either an LLM qualified and
authorized personnel or non-LLM qualified and authorized maintenance

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.13
Cat II/III Maintenance Procedures
Page 3

personnel. Non-LLM qualified and authorized maintenance personnel should


possess a release authority relevant to the aircraft type.
3.13.3.14 If the aircraft CAT II/III status has been previously downgraded, it will remain
downgraded following an unsuccessful corrective action. Any new corrective
actions performed on CAT II/III related system(s) shall be entered in the MR1.
3.13.3.15 A placard shall be installed on the “CAT II/III decal on the pilot’s forward
instruments panel, indicating among others:
3.13.3.15.1 MEL index sequence number
3.13.3.15.2 MEL category
3.13.3.15.3 MEL reference
3.13.3.15.4 Placard serial number.
3.13.3.16 Malfunctioning CAT II/III related items shall also be placard using orange colored
placard showing among others:
3.13.3.16.1 MEL index sequence number
3.13.3.16.2 MEL category
3.13.3.16.3 MEL reference
3.13.3.16.4 Placard serial number.
3.13.3.17 The placard should be installed on the affected system/instrument and the other
is to be installed on the MEL index. Both portions should be accounted for when
the system is upgraded and the MEL items closed.
3.13.3.18 In order to ascertain the operational reliability of the CAT II/III related systems, a
Low Visibility approach should be performed, in coordination with all Philippines
AirAsia Inc. relevant departments, at least once every month.

Training Requirements:
3.13.3.19 The main objective of the LLM Qualification training is to familiarize and qualify
the following personnel who are responsible for managing the program,
monitoring the effectiveness and reliability of the program, maintaining the
program, and performing quality inspections and quality assurance for the
program:
3.13.3.19.1 Ground Engineers / Mechanics; Avionics Technicians; Maintenance
Controllers for both Philippines AirAsia Inc. and its contracted
maintenance provider;
3.13.3.19.2 Quality Inspectors, Quality Management auditors and incoming
goods inspector of Philippines AirAsia Inc. contracted maintenance
provider.
3.13.3.20 The scope of the training shall include, but not limited to the following topics:
3.13.3.20.1 Philippines AirAsia Inc. LLM policies and procedures.
3.13.3.20.2 Specific aircraft system.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.13
Cat II/III Maintenance Procedures
Page 4

3.13.3.21 A recurrent training every 12 months which should include a sampling of the past
12 months CAT II/III performance.
3.13.3.22 For maintenance personnel who possess the applicable aircraft type license and
release to service authority, the training program will qualify them to be
authorized to certify for release to service as LLM QUALIFIED CAT II/III relevant
systems.
Training Program Requirement:
3.13.3.23 Initial and recurrent training and hand-on training for maintenance personnel
utilizing various acceptable means of instruction such as:
3.13.3.23.1 Classroom Training
3.13.3.23.2 Computer-based Training
3.13.3.23.3 Simulator training which may be conducted in combination with
computer-based training.
3.13.3.24 The training syllabus shall include, but not limited to:
3.13.3.24.1 Operational Concepts
3.13.3.24.2 Aircraft specific and related systems
3.13.3.24.3 Aircraft variants and differences
3.13.3.24.4 LLM Procedures
3.13.3.24.5 Use of Manuals and Technical References
3.13.3.24.6 Utilization of tools and test equipment
3.13.3.24.7 Quality Control procedures
3.13.3.24.8 Certificate of Release to Service requirements
3.13.3.24.9 MEL application
3.13.3.24.10 General information and coordination with other organization of
Philippines AirAsia Inc.
3.13.3.24.11 Human Factors
3.13.3.24.12 Discrepancy reporting
3.13.3.24.13 Procedures in using vendor parts ensure compatibility to program
requirements.
3.13.3.24.14 Procedures to assess, track and control changes to component or
systems pertinent to LLM (ADs, SBs, EIs and CARs).
3.13.3.24.15 Procedures to ensure tracking and control of components that are
swapped between aircraft systems if problem could not be
duplicated.
3.13.3.24.16 Recording and reporting of LLM disruptions
3.13.3.24.17 Install, evaluate, control and test systems and component software

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.13
Cat II/III Maintenance Procedures
Page 5

changes and updates.


3.13.3.24.18 MEL qualifications
3.13.3.24.19 Procedures for identifying and addressing performance assurance
for LLM components and systems, use of “BITE” features, RII and
Quality Management.

Test Equipment Calibration Standard:


3.13.3.25 Philippines AirAsia Inc. and its contracted maintenance provider have
procedures in place to maintain the integrity of all test equipment to a
manufacturer established calibration standard. All calibration is performed by
Philippines AirAsia Inc. contracted maintenance provider or its sub-contracted
calibration workshop duly accredited by the CAAP/FAA/EASA.
3.13.3.26 Under no circumstances will test equipment with an expired calibration date be
used to verify the integrity of CAT II/III related components and systems.
3.13.3.27 Return to Service Procedures
3.13.3.28 Appropriate level of testing will be performed in accordance with the
manufacturers recommended maintenance program when determining the role
of the “BITE” in the release to service procedures. Philippines AirAsia Inc.
contracted maintenance provider shall follow Philippines AirAsia Inc. AMP for
release to service.

Periodic Aircraft Systems Evaluation:


3.13.3.29 In order to properly evaluate Philippines AirAsia Inc. CAT II/III (Low Visibility
Operations) the following methods will be utilized by Philippines AirAsia Inc.:
3.13.3.29.1 Continuous assessment or periodic evaluation of aircraft system
performance applicable to CAT II /III operations. Periodic use of
performance reporting in MR1 within a 6-month period of CAT II/III
operations.
3.13.3.29.2 Periodic Flight Guidance / Autoland system performance evaluation
in accordance with the Airframe or Avionics manufacturers
procedures and details of remedial actions done for unsatisfactory
performance

Reliability Reporting and Quality Control Evaluation:


3.13.3.30 Philippines AirAsia Inc. will track the performance of the Low Visibility operations
(CAT II/III status) as follows:
3.13.3.30.1 CAT I – not required
3.13.3.30.2 CAT II/III – during the 12 months after authorization is received, the
following will be tracked:

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.13
Cat II/III Maintenance Procedures
Page 6

3.13.3.31 Total number of satisfactory approaches will be tracked, by aircraft and system,
including flights conditions e.g. visibility if known.
3.13.3.32 Total number of unsatisfactory approaches will be tracked, by aircraft and
system, reasons for unsatisfactory performance listed by category (e.g. poor
aircraft equipment performance, ground facilities problem, etc.)

Configuration Control / System Modification:


3.13.3.33 Philippines AirAsia Inc. and its contracted maintenance provider shall ensure
that any modification to system(s) and components approved for low visibility
operations are not adversely affected when incorporating software changes,
accomplishment of service bulletins, hardware additions or modifications. Any
changes to system components should be consistent with aircraft manufacturer,
avionics manufacturer, industry standards or the Authority accepted criteria or
processes.
3.13.3.34 The Authority approval is required after each subsequent alteration to these CAT
II/III instruments and items of equipment.

3.13.4 Responsibilities:
Cat II Maintenance Program : Engineering Support Manager
Quality Management Manager
Maintenance of A320-200 series : Contracted Maintenance provider

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.14
Engineering Forms Procedure
Page 1

3.14 ENGINEERING FORMS PROCEDURE

3.14.1 Purpose
3.14.1.1 To provide procedure to manage, control and distribute Philippines AirAsia Inc.
Engineering originated forms, introduced for specific purpose & task. All forms
that are used for aircraft/aircraft component certification of tasks shall require
approval from the Quality Management Manager prior to their use.
3.14.2 Scope of Application
3.14.2.1 The Engineering Department uses Engineering Forms as a mean of recording
work done, certification, providing technical reference and controlling the
engineering related activities.
3.14.2.2 The issue, review, evaluation, revision and control of the Engineering Forms are
the responsibility of the departmental managers in their respective departments.
3.14.3 Procedure
3.14.3.1 Engineering Forms are broadly classified into the following categories:
3.14.3.1.1 Departmental Forms
These are forms used by each Department within Philippines AirAsia
Inc. Engineering and are approved by the respective Department
Managers. Such forms are generally used for administrative
purposes or reports. Each department shall maintain a register of such
forms.
3.14.3.1.2 Certifiable Forms
These forms are used by Contracted AMO or Authorized/Approved
Holders to effect their task certifications for the release of aircraft or
components. Some forms may require their format to be concurred by
the Authority. Once these forms have been certified, they shall
constitute as aircraft records and shall be controlled. Such forms shall
be approved by the QM Manager prior to their use.
Any tag and label that requires the contracted AMO or
Authorized/Approved Holders to effect certification constitute a
certifiable form.
3.14.3.1.3 Register & Control
All Certifiable forms shall be recorded in a ‘Control Register’
maintained and updated by the Quality Management Department and
the sample copies of the forms filed in the ‘Certifiable Forms’ file
3.14.3.1.4 Amendment & Control
All Certifiable forms to be incorporated or amended shall be approved
by the Quality Management Department. The aircraft technical log and
any subsequent amendments shall be approved by the Authority.
Departmental forms or the Certifiable forms shall be controlled by the
respective Department of the forms originator.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.14
Engineering Forms Procedure
Page 2

The originator department shall assign a controlled number to any


forms raised and maintain a control register for these control numbers.
The Publication Approval/Amendment Request form – Form (latest
revision) shall be used by the originator to request for approval to
incorporate or to amend any Certifiable form.
Such request shall be channelled to the Quality Management
Department for their review and approval prior to the use of the forms.
The QM approval on Publication Approval/Amendment Request form
(current revision) shall constitute authorization for the forms to be
incorporated.
The Quality Management Department shall update the Certifiable
Forms’ ‘Control Register’, once a form is approved to be incorporated
or approved to be amended (revision status annotated).
Sample of the Certifiable forms shall be kept and maintained in the
‘Certifiable Forms’ file retained by Quality Management Department.
All outdated forms shall be kept and maintained in the “Outdated
Certifiable Forms” file for record.
3.14.4 Responsibilities
3.14.4.1 Issue & Control of Departmental Forms :Department Managers
3.14.4.2 Approval of Certifiable Forms : Quality Management Manager

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Notification of Maintenance Data Chapter 3.15
Discrepancies
Page 1

3 . 1 5 N OT I F I C AT I O N OF MAINTEN ANCE DAT A DISCREP ANCIE S

3.15.1 Purpose
3.15.1.1 To ensure applicable current maintenance data is accurate, correct,
complete, unambiguous and ‘user friendly’ on a continuing basis.
3.15.2 Scope of Application
3.15.2.1 Any person who finds apparent ambiguities or errors in maintenance data is
required to inform the organization responsible for the publication of the
source data so that any uncertainties, which could affect airworthiness, can be
corrected.
3.15.2.2 Applicable maintenance data includes any applicable aviation authority
requirements, procedures, airworthiness directives, and maintenance and repair
manuals.
3.15.3 Procedure
3.15.3.1 Philippines AirAsia Inc. has in place a procedure whereby maintenance data
inaccuracies, ambiguities or missing information are recorded and reported to the
author of the maintenance data.
3.15.3.2 All staff should be encouraged to report such problems. Originator of maintenance
data such as type certificate holders should be contacted to act upon reported
defects, and update the manuals quickly. Manufacturer shall ensure that
maintenance manuals are correct, complete, unambiguous and 'user friendly',
both from the outset and on a continuing basis.
3.15.3.3 The procedure shall ensure that Engineering Support Manager notifies the
problem to the author of the maintenance data in a timely manner.
3.15.3.4 Engineering Support Manager shall retain a record of such communications to the
author until such time as the type certificate holder has clarified the issue by e.g.
amending the maintenance data.
3.15.3.5 While it is recognized that some maintenance manuals are validated when first
written, it tends to be left to operational experience to pick up the inaccuracies,
ambiguities or missing information

3.15.4 Responsibilities
3.15.4.1 Maintaining register for notification :Engineering Support Manager
Maintaining records of communication
Communicate with manufacturer

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.16
Control of Software
Page 1

3.16 CONTROL OF S OFTWARE

3.16.1 Purpose
3.16.1.1 The purpose is to outline procedures on the control of Aircraft On-Board
Application Software (ABAS) within the Engineering Department.
3.16.2 Scope of Application
3.16.2.1 Several avionics LRUs are designed with the capacity to have their
application software loaded on-board the aircraft. For control purposes, the
aircraft unloadable application software is classified under two categories:
3.16.2.1.1 Navigation Data
3.16.2.1.2 Avionics, Flight Data and In-Flight
3.16.2.2 The following is an example of modifiable on-board application software: Cabin
Assignment Module using Cabin Intercommunication Data System use in
Passenger Service System and Cabin Lighting Onboard.
3.16.2.3 The control of this software excludes software used by Engineering Support to
manage maintenance records per MCM Part 2.7.
3.16.3 Procedure for NAV Data Update
3.16.3.1 Update of the Nav Data Software is provided by the respective Nav Data
Providers. Technical Services engineers are responsible for downloading the files
from the Nav Data providers’ website or server once a new update is available.
The TSE is required to check the effective date and if valid, to pass the amended
NAV DATA disk to AMO Production Planner. The AMO Production Planner will
therefore distribute the disk to the respective License Aircraft Maintenance
Technician. Nav Data Base updating is done every 28 days.
3.16.3.2 All superseded copy of NAV DATA is to be returned to Engineering Support for
proper handling.
3.16.3.3 New NAV DATA update is to be certified in MR1. The software must be verified on
board using the established processes and procedures detailed in the AMM or
approved vendor maintenance data or modification data
3.16.4 Procedure for Avionics LRU Software
3.16.4.1 Evaluate the OEM and/or Airframe manufacturer Service Bulletin (SB) and
Service Letter (SL) and in house modifiable software. Raise Document
Assessment Report (DAR) and Engineering Instruction (EI) for the purchase and
loading of the application software on the aircraft by Materials and Maintenance
Departments respectively.
3.16.4.2 On receipt of the procured or in-house generated software diskettes, process
items as per material receipt / inspection procedure and forward diskettes directly
to the TSE.
3.16.4.3 Carry out acceptance check and maintain the master copy of the diskettes in the
Technical Publication section of Engineering Support Department.
3.16.4.4 Maintain one set of the current diskettes as master copy.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.16
Control of Software
Page 2

3.16.4.5 Maintain an “On-board Application Software Configuration Master List” detailing


all the current software issued for each aircraft types. Maintain “On- board
Application Software Configuration List” detailing all the Current software on-
board each aircraft registration.
3.16.4.6 Note: These list must be revised only upon issuance of the list to
Maintenance, not upon updating of software.
Note: The control procedure for diskette storage will also be the task of
Technical Services Engineer. A copy of the on board application
software configuration list shall be kept by Technical Services Engineer.
3.16.4.7 Engineering Support to call out and schedule TSE for change of LRU application
software. Obtain the software required for the task from Engineering Support.
3.16.4.8 License Aircraft Maintenance Technician to upload LRU application software in
aircraft via the Data Loader with reference to the TSE and applicable
maintenance manual.
3.16.4.9 Once software is successfully loaded License Aircraft Maintenance Technician
will insert the updated On-board Application Software Configuration Master List
provided by TSE and will removed the old revision of the On-board Application
Software Configuration Master List TDE should specify the email address of
the ESE and the information required to be emailed.
3.16.4.10 To ensure correct P/N software is loaded during LRU replacement
3.16.4.10.1 Ensure the displayed software P/N corresponds with the “Onboard
Application Software Configuration List”.
3.16.4.10.2 Ensure the software P/N of the installed LRU and S/N of diskette used
must be recorded in MR1.
3.16.4.10.3 Whenever the onboard software diskettes are replaced or updated the
S/N “ON” and S/N “OFF” of the diskettes must be recorded in the
MR1.
3.16.4.10.4 Contracted AMO must familiar with aircraft maintenance manuals
procedure cautioned statements with regards to software loading and
verification of software P/N.
3.16.4.10.5 The diskette after loading is to kept at diskette compartment to
facilitate on board application software loading. One set of application
software applicable to the aircraft will be kept in the diskette
compartment.
3.16.4.11 All pre mod or unserviceable diskette removed from aircraft shall be returned to
the Technical Publication for scrap.
3.16.5 Replication of ABAS
3.16.5.1 If copies are to be made, this must be accomplished using Engineering
Support approved media storage replication process. The copying must be
recorded in an aircraft software replication register and be traceable to the
original source from which copies were made. This is to ensure the activity
can be audited.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.16
Control of Software
Page 3

3.16.6 Responsibilities
3.16.6.1 Navigation Data : Head of Flight Operations,
Engineering Support Manager,
Quality Management Manager,
Maintenance Provider
2.37.1.1 Avionics, Flight Data and In-Flight : Engineering Support Manager,
Maintenance Provider

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.17
Engineering Personnel Training Program
Page 1

3 . 1 7 E N G I N E E R I N G P E R S O N N E L T R AI N I N G P R O GR AM

3.17.1 Purpose
3.17.1.1 To outline the procedure for engineering training to ensure that all
trainings are conducted efficiently and effectively.
3.17.2 Scope of Application
3.17.2.1 This procedure shall be established to provide engineering personnel with the
required knowledge and skills necessary in the performance of their duties or
functions.
3.17.2.2 Engineering Training in coordination with Engineering Training Academy and all
managers of engineering department shall be responsible to identify, determine
and provide training to all levels of personnel in the Engineering Department to
meet the operational and regulatory requirements of the company.
3.17.3 Procedure
3.17.3.1 All training requirements shall be identified based on actual manpower
planning decisions by the departmental managers.
3.17.3.2 Engineering department shall maintain an annual training calendar for their
personnel. This training calendar is reviewed annually in order to determine
shortcomings to implement continual improvement.
3.17.3.3 Engineering Training shall liaise and coordinate with Engineering Training
Academy for the conduct and running of all trainings.
3.17.3.4 Courses that are not within the capability of Engineering Training Academy may
be sourced externally. Engineering Training shall co-ordinate by sourcing
and recommending these courses to the QM Manager for approval as applicable.
3.17.3.5 Engineering trainings are divided as follows :
2.40.3.5.1 Internal Courses - conducted by Engineering Training Academy.
2.40.3.5.2 External Courses - conducted by outside organization or instructor
either at their premises or Philippines AirAsia Inc. premises.
3.17.3.6 Prior to the conduct of an external course, an assessment or surveillance shall be
conducted (if deem necessary) by the Quality Management department to ensure
that the external instructor is a qualified person and the suitability of the training
facility/training aids/equipment.

3.17.4 Required Training for Specific Positions


3.17.4.1 Head of Engineering
a) A320 General Familiarization Course
b) Project Management Course
c) Advance Project Management Course
d) People Handling Skills
e) International Organization for Standardization

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.17
Engineering Personnel Training Program
Page 2

f) Dangerous Goods Familiarization


g) Human Factor and Error Management
h) Philippine Civil Aviation Regulations
i) Indoctrination Of Maintenance Control Manual
j) Indoctrination of Forms and Tags Manual
k) Safety Management System Course

3.17.4.2 Engineering Support Manager


a) A320 General Familiarization Course
b) A320 Type Rating course
c) Project Management Course
d) People Handling Skills
e) Negotiation Skills
f) Human Factor and Error Management
g) Advance Production Planning and Control
h) Philippine Civil Aviation Regulations
i) Indoctrination Of Maintenance Control Manual
j) Indoctrination of Forms and Tags Manual
k) Safety Management System Course

3.17.4.3 Technical Services Engineer


a) A320 General Familiarization Course
b) A320 Type Rating course
c) Human Factor and Error Management
d) Philippine Civil Aviation Regulations
e) Indoctrination Of Maintenance Control Manual
f) Indoctrination of Forms and Tags Manual
g) Safety Management System Course

3.17.4.4 Technical Planning Executive


a) A320 General Familiarization Course
b) A320 Type Rating course
c) Basic Production Planning and Control
d) Advance Production Planning and Control
e) Human Factor and Error Management
f) Philippine Civil Aviation Regulations
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.17
Engineering Personnel Training Program
Page 3

g) Indoctrination Of Maintenance Control Manual


h) Indoctrination of Forms and Tags Manual
i) Safety Management System Course

3.17.4.5 Technical Planner


a. A320 General Familiarization Course
b. A320 Type Rating course
c. Basic Production Planning and Control
d. Advance Production Planning and Control
e. Human Factor and Error Management
f. Philippine Civil Aviation Regulations
g. Indoctrination Of Maintenance Control Manual
h. Indoctrination of Forms and Tags Manual
i. Safety Management System Course

3.17.4.6 Technical Publication Officer


a. A320 General Familiarization Course
b. Human Factor and Error Management
c. Philippine Civil Aviation Regulations
d. Indoctrination Of Maintenance Control Manual
e. Indoctrination of Forms and Tags Manual
f. Safety Management System Course

3.17.4.7 Technical Records Officer


a. A320 General Familiarization Course
b. Human Factor and Error Management
c. Philippine Civil Aviation Regulations
d. Indoctrination Of Maintenance Control Manual
e. Indoctrination of Forms and Tags Manual
f. Safety Management System Course

3.17.4.8 Materials Manager


a. A320 General Familiarization Course
b. Inventory Management course

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.17
Engineering Personnel Training Program
Page 4

c. Negotiation Skills
d. People Handling Skills
e. Dangerous Goods Familiarization
f. Human Factor and Error Management
g. Suspected Unapproved Parts (SUP)
h. Aircraft Warranty course
i. Philippine Civil Aviation Regulations
j. Indoctrination Of Maintenance Control Manual
k. Indoctrination of Forms and Tags Manual
l. Safety Management System Course

3.17.4.9 Materials Executive


a. A320 General Familiarization Course
b. Inventory Management course
c. Negotiation Skills
d. Dangerous Goods Familiarization
e. Human Factor and Error Management
f. Aircraft Warranty course
g. Philippine Civil Aviation Regulations
h. Indoctrination Of Maintenance Control Manual
i. Indoctrination of Forms and Tags Manual
j. Safety Management System Course

3.17.4.10 Materials Officer


a. A320 General Familiarization Course
b. Inventory Management course
c. Negotiation Skills
d. Dangerous Goods Familiarization
e. Human Factor and Error Management
f. Philippine Civil Aviation Regulations
g. Indoctrination Of Maintenance Control Manual
h. Indoctrination of Forms and Tags Manual
i. Safety Management System Course

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.17
Engineering Personnel Training Program
Page 5

3.17.4.11 Store Executive


a. A320 General Familiarization Course
b. Inventory Management course
c. Dangerous Goods Familiarization
d. Human Factor and Error Management
e. Suspected Unapproved Parts (SUP)
f. Aircraft Warranty course
g. Philippine Civil Aviation Regulations
h. Indoctrination Of Maintenance Control Manual
i. Indoctrination of Forms and Tags Manual
j. Safety Management System Course

3.17.4.12 Store Inspector


a. A320 General Familiarization Course
b. Inventory Management course
c. Dangerous Goods Familiarization
d. Human Factor and Error Management
e. Suspected Unapproved Parts (SUP)
f. Aircraft Warranty course
g. Philippine Civil Aviation Regulations
h. Indoctrination Of Maintenance Control Manual
i. Indoctrination of Forms and Tags Manual
j. Safety Management System Course

3.17.4.13 Store Officer


a. A320 General Familiarization Course
b. Inventory Management course
c. Dangerous Goods Familiarization
d. Human Factor and Error Management
e. Suspected Unapproved Parts (SUP)
f. Aircraft Warranty course
g. Philippine Civil Aviation Regulations
h. Indoctrination Of Maintenance Control Manual
i. Indoctrination of Forms and Tags Manual

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.17
Engineering Personnel Training Program
Page 6

j. Safety Management System Course

3.17.4.14 Store Assistant


a. A320 General Familiarization Course
b. Inventory Management course
c. Dangerous Goods Familiarization
d. Human Factor and Error Management
e. Suspected Unapproved Parts (SUP)
f. Aircraft Warranty course
g. Philippine Civil Aviation Regulations
h. Indoctrination Of Maintenance Control Manual
i. Indoctrination of Forms and Tags Manual
j. Safety Management System Course

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.18
Rest and Duty Limitations
Page 1

3.18 REST AND D U T Y L I M I T AT I O N S

3.18.1 Purpose
3.18.1.1 Philippines AirAsia Inc. shall establish and implement rest and duty limitations to
all personnel performing maintenance and engineering functions on Philippines
AirAsia Inc. fleet, including the maintenance personnel of its contracting
maintenance provider.
3.18.2 Policy
3.18.2.1 Philippines AirAsia Inc. shall have the policy not to allow any maintenance
personnel to perform maintenance function for Philippines AirAsia Inc. aircraft,
unless that person has a minimum rest period of 8 hours prior to the beginning of
duty.
3.18.2.2 Philippines AirAsia Inc. shall not allow any maintenance personnel to perform
maintenance functions on extended working duty of more than 12 consecutive
hours. Unless involving AOG situations or unscheduled un-serviceability, person
performing maintenance functions may be continued on duty for: up to 16
consecutive hours; or 20 hours in 24 consecutive hours.
3.18.2.3 Following unscheduled duty periods, the maintenance personnel performing
maintenance function on Philippines AirAsia Inc. fleet shall be required to have
mandatory rest period of at least 10 hours.
3.18.2.4 Philippines AirAsia Inc. shall relieve the person performing maintenance functions
from all duties for 24 consecutive hours during any 7 consecutive day periods.

3.18.2.5 Philippines AirAsia Inc. shall ensure that the above policies on rest and duty
limitations shall be complied with by relevant personnel and, most importantly, by
the contracting maintenance provider, for its own maintenance personnel.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.19
Short Term Escalation
Page 1

3.19 SHORT TERM ESC AL AT ION

3.19.1 Policy

2.19.1.1 This section provides guidelines for raising Short Term Escalation whenever
maintenance task will not be complied in a timely manner due to unforeseen
circumstances.

3.19.2 Scope of application

3.19.2.1 Escalation of the maintenance task are subject for approval from the following:
3.19.2.1.1 C-check and above: CAAP approval using the Short Term Escalation
form as describe in the FTM.
3.19.2.1.2 E-check and below: Approval from HOD and concurrence from QMM
using the Short Term Escalation form as describe in the FTM
3.19.2.1.3 The tolerance for the aircraft to return to serviceable condition when STE
is approved is described in PAA AMP part 1, sections 1.02.8 and 1.02.9.

3.19.3 Procedure

3.19.3.1 Maintenance Planning Engineer to fill up the Short Term Escalation form.

3.19.3.2 Engineering Support Manager to review the STE request and will then submit to
Head of Engineering for approval.
3.19.3.3 Once approved by Head of Engineering, the STE will be submitted to QMM for
concurrence of the STE and will submit to following:
3.19.3.3.1 If task to be escalated are E-check and below QMM to return back the
approved STE to Engineering Support for reference.
3.19.3.3.2 If task to be escalated are C-check and above QMM to endorse the
STE for CAAP approval. Once approve QMM to return back the approved
STE to Engineering Support for reference.
3.19.3.3.3 Maintenance Planning Engineer will forward a copy of the approved STE
to maintenance service provider for their reference to release the aircraft
back for operation.

3.19.4 Responsibilities

3.19.4.1 Short Term Escalation Application : Engineering Support Manager

3.19.4.2 Short Term Escalation Approval : Head of Engineering


CAAP

3.19.4.3 STE Concurrence and Endorsement : Quality Management Manager

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.20
Weight and Balance Control Procedure
Page 1

3.20 WEIGHT AND B AL ANCE CONTROL P ROCE DURE

3.20.1 Policy

3.20.1.1 This procedure establishes the guidelines to administer and control the aircraft
weight and balance data.

3.20.2 General

3.20.2.1 Definition:
3.20.2.1.1 Basic Empty Weight means the weight of the aircraft and all its basic
equipment plus that of the declared quantity of unusable fuel and
normal operating fluid.
3.20.2.1.2 Basic Equipment is the non-consumable fluids, and the equipment,
which is common to all roles for which the aircraft is intended to be
used.
3.20.2.1.3 Variable Load is the weight of the crew, of items such as the crew’s
baggage, removable units (e.g. catering and removable passenger
service equipment), and other equipment the carriage of which
depends upon the role for which the aircraft is intended to be used
for the particular flight.
3.20.2.1.4 Disposable Load is the weight of all persons and items of load,
including fuel and other consumable fluids, carried in the aircraft,
other than the Basic Equipment and Variable Load.
3.20.2.1.5 Dry Operating Weight is basic empty weight together with variable
load.

3.20.2.2 The following standard weight shall be used, as required, for weight and balance
Calculation:

3.20.2.2.1 Flight crew, cabin crew and passenger weight = 75 kg.

3.20.2.2.2 Flight crew and cabin crew baggage weight = 10 kg.

3.20.2.2.3 Adult male and adult female passenger weight (Average) = 70 kg.

3.20.2.2.4 Children aged two and above but not exceeding twelve years of age
= 40 kg.

3.20.2.2.5 Infant under two years of age = 10 kg.

3.20.2.2.6 Passenger hand baggage weight = 5 kg.

NOTE:
Passenger hand baggage weight is only for passenger classified as
adult and children.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.20
Weight and Balance Control Procedure
Page 2

3.20.2.3 WEIGHT AND BALANCE SCHEDULE

3.20.2.3.1 Weight and Balance Schedule corresponds to Weight and Centre-of-


Gravity Schedule. Weight and Balance Schedule provides the basic
empty weight, dry operating weight and corresponding centre of
gravity or index.

3.20.2.3.2 Weight and Balance Schedule shall be established after an aircraft


weighing:

3.20.2.3.2.1 Prior to further flight if:

3.20.2.3.2.1.1 The weight change from previous


weight record (basic empty weight)
exceeds plus or minus 0.5 percent of
Maximum Landing Weight, or

3.20.2.3.2.1.2 Change of the centre of gravity position


from the previous record exceeds plus
or minus 0.5 percent of the Mean
Aerodynamic Chord (MAC).

3.20.2.3.2.2 Within five working days from the aircraft


weighing date if the change from previous record
does not exceed as stated in paragraph
3.20.2.3.2.1.

3.20.2.3.3 Weight and Balance Schedule shall be revised either by calculation


or reweighing within three working days from date of Weight and
Balance Change Record, whenever:

3.20.2.3.3.1 Cumulative change of the weight exceeds plus or


minus 0.5 percent of Maximum Landing Weight.

3.20.2.3.3.2 Cumulative change of the centre of gravity


position exceeds plus or minus 0.5 percent of the
MAC.

3.20.2.3.4 The cumulative weight change compiled in Weight and Balance


Change Record prior to aircraft weighing shall not be included in the
Weight and Balance Schedule that is revised due to aircraft
weighing.

3.20.2.3.5 When a Weight and Balance Schedule is revised due to calculation,


the calculation shall be based on the last Weight and Balance
Schedule and the Weight and Balance Change Record.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.20
Weight and Balance Control Procedure
Page 3

3.20.2.4 WEIGHT AND BALANCE CHANGE RECORD

3.20.2.4.1 Weight and Balance Change Record is used to record weight


changes due to modification or repair that occur in between aircraft
weighing, except when the changes is so significant that warrant
aircraft weighing.

3.20.2.4.2 The Weight and Balance Change Record data shall be used for
revision of Weight and Balance Schedule due to calculation.

3.20.2.4.3 The Weight and Balance Change Record data is not required for
revision of Weight and Balance Schedule due to aircraft weighing.

3.20.2.5 LOAD AND TRIM SHEET

3.20.2.5.1 Load and Trim Sheet is issued for flight crew in order to:

3.20.2.5.1.1 Ensure weight and C.G. position of the airplane is


within the approved limits throughout the flight.

3.20.2.5.1.2 Ensure compliance to limitations of weight and


balance manual.

3.20.2.5.1.3 Determine horizontal stabilizer trim setting for


takeoff.

3.20.2.5.1.4 Determine fuel management.

3.20.2.5.1.5 Determine loading capability.

3.20.3 PROCEDURE

3.20.3.1 AIRCRAFT WEIGHING REPORT

3.20.3.1.1 Whenever an aircraft is weighed, an Aircraft Weighing Report shall


be prepared for the subject aircraft.

NOTE:
Weighing report from an approved weighing organisation or the
airplane manufacturer can be used in lieu of weighing report
produced by Philippines AirAsia Inc.. Other MRO weighing report
may be used provided local authority approval is obtained prior to the
weighing.

3.20.3.1.2 Philippines AirAsia Inc. shall, prior to aircraft weighing:

3.20.3.1.2.1 Ensure the availability of previous weighing


record.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.20
Weight and Balance Control Procedure
Page 4

3.20.3.1.2.2 Prepare weighing procedure.

Note:

Weighing procedure checklist from an approved


organisation (manufacturer or MRO) may be used
provided it is acceptable to Technical Services

3.20.3.1.2.3 Prepare weighing equipment checklist.

3.20.3.1.3 Ensure approved equipment with valid calibration date is used for the
weighing.

3.20.3.1.4 Ensure weighing procedure and checklist is performed during the


weighing.

3.20.3.1.5 Prepare the weighing report and obtain necessary approval. The
report shall be completed prior to further flight.

3.20.3.2 WEIGHT AND BALANCE SCHEDULE

3.20.3.2.1 Procedure for revising Weight and Balance Schedule due to Aircraft
Weighing Report:

3.20.3.2.1.1 Review the Aircraft Weighing Report for the


following data:

3.20.3.2.1.1.1 Aircraft configuration.

3.20.3.2.1.1.2 As weighed weight

3.20.3.2.1.1.3 As weighed arm.

3.20.3.2.1.1.4 As weighed moment

3.20.3.2.1.2 Raise Weight and Balance Schedule.

3.20.3.2.2 Procedure for revising Weight and Balance Schedule due to Weight
and Balance Change Record exceeded limit.

3.20.3.2.2.1 Review the Weight and Balance Change Record


for the following data:

3.20.3.2.2.1.1 Total corrected basic weight.

3.20.3.2.2.1.2 Total corrected arm.

3.20.3.2.2.1.3 Total corrected moment.

3.20.3.2.2.2 Raise Weight and Balance Schedule.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.20
Weight and Balance Control Procedure
Page 5

3.20.3.3 WEIGHT AND BALANCE CHANGE RECORD

3.20.3.3.1 Whenever a change occurs that effect the airplane weight at ± 4.5 kg
(10 lb) or greater, Weight and Balance Change Record shall be
raised.

3.20.3.3.2 The weight and moment change shall be recorded and a new
corrected basic empty weight shall be calculated.

3.20.3.3.3 Determine in the Weight and Balance Change Record whether the
change would require Weight and Balance Schedule revision as
defined in paragraph 3.20.2.3.2.1.

3.20.3.3.4 The Weight and Balance Change Record shall be restarted as zero
weight change and zero moment change whenever the Weight and
Balance Schedule is revised either due to reweighing or calculation.

3.20.3.4 Place a copy of Weight and Balance Schedule and Load and Trim Sheet on the
subject aircraft.

NOTE:

Superseded Weight and Balance Schedule or Load and Trim Sheet shall be
removed from the subject airplane.

3.20.4 Responsibilities

3.20.4.1 Monitoring of Weight and balance change : Technical Services Engineer

3.20.4.2 Implementation of new weight and balance : Technical Services Engineer

3.20.4.3 Schedule for aircraft weighing : Maintenance Planning

3.20.4.4 Weight and Balance Report safe keeping : Technical Records

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.20
Weight and Balance Control Procedure
Page 6

3.20.5 Flow Chart

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.21
Aircraft Weighing
Page 1

3.21 AI R CR AFT WEI GH IN G

3.21.1 Purpose
3.21.1.1 To maintain a record of each aircraft weight and balance to enable the particular
aircraft to be correctly loaded and to include sufficient information to produce
written loading instructions in accordance with the requirements of the
Authority Regulations.
3.21.1.2 This procedure establishes the guidelines to administer and control the aircraft
weight and balance data.
3.21.2 Scope of Application
3.21.2.1 This procedure applies whenever weighing of aircraft is carried out on Philippines
AirAsia Inc. aircraft.
3.21.3 Procedure
3.21.3.1 Reweighing of aircraft shall be carried out within three years interval.
3.21.3.2 Aircraft weighing will be contracted to the Authority approved organization but the
latter must submit first their Authority approved documents. Assessment shall be
done by the Quality Management Manager.
3.21.3.3 Engineering Support is responsible for the preparation of all aircraft Weight &
Balance Schedule and the submission to the Authority for the approval.
3.21.3.4 Engineering Support shall be responsible for the preparation, issue, control and
management of all aircraft weight and balance data.
3.21.3.5 Detailed records of each aircraft weighing such as the Weighing Report,
Cumulative Weight Change and Weight & Balance Schedule shall be maintained
and kept by Engineering Support.
3.21.4 Weighing Procedure
3.21.4.1 Safety precautions consistent with good weighing practices shall be taken at all
times.
3.21.4.2 Aircraft equipment list shall be checked to ensure the aircraft has the items of
installed equipment contained in the list.
3.21.4.3 Determine that all operating fluids are properly accounted, that the aircraft is clean
and that weighing is accomplished in a closed hangar. Any acceptable scales may
be used for weighing provided they are properly calibrated, and operated in
accordance with the manufacturer’s instructions
3.21.4.4 Each scale should have been calibrated, either by the manufacturer or by any
calibration agency acceptable to the Authority.
3.21.4.5 To ensure the highest level of safety, only a registered Aeronautical Engineer
and/or authorized by the contracting AMO or its sub-contracted specialist
company may perform the weighing of the aircrafts.

Note: For AMO registered in the Philippines, only licensed


Aeronautical Engineers may perform the weighing of the aircrafts.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.21
Aircraft Weighing
Page 2

3.21.4.6 The authorized weighing engineer is directly responsible for, and is the final
authority as to, the weight and balance of all Philippines AirAsia Inc. aircraft fleet.
He shall affix his signature on all appropriate weight and balance records to signify
that the weighing procedures are conducted in accordance with the
manufacturer’s recommendation, applicable regulations, and other requirements
contained in this manual.

3.21.5 Responsibilities
3.21.5.1 Aircraft Weighing : Engineering Support Manager
3.21.5.2 Records of Aircraft Weighing : Engineering Support Manager

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.21
Aircraft Weighing
Page 3

3.21.6 Flow Chart

3.21.6.1 Flow chart during aircraft weighing

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.22
Flight Test Procedure
Page 1

3.22 FLIGHT TEST PROCEDURE

3.22.1 Purpose
3.22.1.1 To ensure aircraft required to undergo test flight follow the necessary
requirements and procedures.
3.22.1.2 To ensure full authority was obtained prior to any aircraft test flight.
3.22.1.3 To ensure Philippines AirAsia Inc. aircraft are flight tested in
accordance with the requirements of CAAP under the aircraft C of A issue /
renewal program.
3.22.2 Scope of Application
3.22.2.1 All areas that involve directly with aircraft maintenance and aircraft that needs to
undergo test flight.
3.22.3 Procedure
3.22.3.1 Test Flight shall be carried out under any combination of the following
conditions and appropriate Test Flight Schedule/Procedure shall be prepared by
Engineering Support Manager with reference to OEM Test Flight Procedure:
3.22.3.1.1 Flight test following major maintenance, repair, conversion or
modification which may affect the operation or flight characteristics of
the aircraft.
3.22.3.1.2 Flight test for purpose of performance evaluation test in respect to
flight characteristic, fuel consumption, engine power checks, etc.
3.22.3.1.3 Flight test for defect trouble shooting/testing of aircraft system or
aircraft component for which the fault/test could not be
produced/confirmed on the ground.
3.22.3.1.4 Flight test as specified by the requirements of the Authority under the
aircraft C of A issue / renewal program or directed by the Authority.
3.22.3.1.5 Flight test in accordance to the requirements of the approved
Maintenance Program.
3.22.3.1.6 Flight test for the purpose of testing aircraft flight characteristics/ radio
test/ radar/instruments/navigation equipment as required by Flight
Operations.
3.22.3.2 The test flight on each aircraft type shall be carried out in accordance with the
latest Test Flight Schedule.
3.22.3.3 Philippines AirAsia Inc. or its contracting AMO shall submit a work sheet to
the Operations Department stating reasons for the TEST FLIGHT. The following
will be completed before the test flight.
3.22.3.3.1 Routine Inspection and Checklists
3.22.3.3.2 Logbook signed as aircraft fit for test flight.
3.22.3.3.3 The flight crew will be thoroughly briefed and given a clear
understanding of the discrepancy and corrective action take and any
specific flight testing required.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.22
Flight Test Procedure
Page 2

3.22.3.4 Test Flight Functional Report prepared for specific items to be covered
3.22.3.4.1 The minimum fuel load carried on test flight.
3.22.3.4.2 Engine Ground Test Run
3.22.3.5 The authority for Test Flight shall be approved by one of the following:-
3.22.3.5.1 Head of Engineering
3.22.3.5.2 Maintenance Manager
3.22.3.5.3 Engineering Support Manager
3.22.3.6 Ensure aircraft has the following items before each test flight:-
3.22.3.6.1 Maintenance Release by contracted AMO
3.22.3.6.2 The authority for test flight has been duly issued.
3.22.3.6.3 All observers have been issued with an airlines ticket or listed on the
General Declaration list.
3.22.3.6.4 All mandatory documents/certificates as specified by the Authority
requirements are onboard the aircraft.
3.22.3.6.5 A valid Certificate of Airworthiness (C of A) exists or has been issued
(except in the case of C of A renewal).
3.22.3.6.6 Test Flight Schedule or Test Flight Profile to be obtained from
Engineering Support Manager.
3.22.3.7 Completed test flight report form shall be forwarded to Engineering Support
Department

3.22.4 Certificate of Fitness (C of F) for Flight


3.22.4.1 Certificate of Fitness for Flight shall be issued for aircraft that needs a test
flight under the requirement of the Authority.

3.22.5 Responsibilities
3.22.5.1 Preparation of Test Flight Schedule : Engineering Support Manager
3.22.5.2 Briefing to Flight Crew/Technical
Crew on Test Flight requirements : Maintenance Manager
3.22.5.3 Retention of Test Flight Records : Engineering Support Manager
3.22.5.4 Test Flight Coordination : Operation Control Manager

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Aircraft Maintenance Logbook (MR1) Chapter 3.23
Retention Process
Page 1

3.23 AI R CR AFT M AI NTEN ANCE L OGB OOK (MR1 ) RETENTI ON PR OCE SS

3.23.1 Purpose
3.23.1.1 Provides instruction to Technical Records in compiling the used Aircraft
Maintenance Logbook (MR1) of each aircraft operated by Philippines AirAsia
Inc..

3.23.2 Scope of Application

3.23.2.1 This procedure will be used by Technical Records as a baseline for maintenance
the Aircraft Maintenance Logbook (MR1) on a daily basis.

3.23.3 Procedure

3.23.3.1 The aircraft maintenance logbook is used by either the flight crew or maintenance
to record the flight details for flight crew and maintenance entry for maintenance.
Once the Aircraft Maintenance Logbook has been filled up, the white copy of the
page is being removed from the booklet and submitted to technical records for
updating and safekeeping.

3.23.3.2 Once the aircraft maintenance logbook is submitted to technical records,


technical records will review the documents if all fields have been properly filled-
up by respective staff or personnel.

3.23.3.3 If the documents are not properly filled-up, technical records will:

3.23.3.3.1 Email to maintenance manager to inform that the responsible


maintenance staff did not fill the Aircraft Maintenance Logbook
properly.
3.23.3.3.2 Email to chief pilot to inform that the responsible flight crew did not fill
the Aircraft Maintenance Logbook properly.

Note: The respective department/division that did fill the MR1 properly will need
to correct the discrepancy with 48-72 hours. However, if the respective is on
leave, the maintenance manager or chief pilot shall notify technical records on the
date when the staff can correct the discrepancy.

3.23.3.4 Quality maintenance department is also notified by technical records for the
discrepancies found during the review.

3.23.3.5 If the Aircraft Maintenance Logbook are filled up properly, technical records will
proceed to file the documents in sequence together with its attachments.

3.23.4 Responsibilities

3.23.4.1 Aircraft Maintenance Logbook Review : Technical Records


and filling
3.23.4.2 Correction on Aircraft Maintenance : Maintenance Manager
Logbook discrepancies : Chief Pilot

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Aircraft Maintenance Logbook (MR1) Chapter 3.23
Retention Process
Page 2

3.23.5 Flow Chart

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
APPENDICES
Chapter 4.1
Sample of Documents
Page 1

4.1 S AM P LE OF DOCUMENTS

4.1.1 Purpose
4.1.1.1 The Engineering Division uses Engineering Forms as a mean of recording
work done, certification, providing technical reference and controlling
the engineering related activities.
4.1.1.2 The issue, review, evaluation, revision and control of the Engineering Forms
are the responsibility o f the D e p a r t m e n t Manager in t h e i r
r e s p e c t i v e departments.
4.1.1.3 Certifiable forms or aircraft maintenance related forms, i.e. those required for
recording of certification of work carried out on aircraft or related components
and inspections/checks, etc. are required to be approved by the Quality
Management Manager. Technical Logbook must be approved by the Authority.
4.1.1.4 As a continuous effort to improve efficiency of the organizational system, it will
be necessary to evolve methods that require introduction of new forms and/or
revision of the existing forms.
4.1.1.5 Each department shall maintain a register of Engineering Forms that are
generated and used by their respective departments.
4.1.1.6 A list of Certifiable Form number and samples of the Certifiable Forms is
available under a register and controlled by the Quality Management
Department.
4.1.1.7 Refer to Forms and Tag Manual (FTM) for sample of documents.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
CONTRACTED MAINTENANCE
Chapter 5.1
List of Contracted Maintenance
Page 1

5.1 LIST OF CONTR ACTE D M AINTEN ANCE

5.1.1 Purpose
5.1.1.1 To ensure adequate control is maintained for work contracted out that such work
conforms to the Authority or other relevant airworthiness authority standards and
requirements.
5.1.2 Scope of Application
5.1.2.1 Work may be contracted out to the Authority approved organization provided
such organization is rated for the intended work and Quality Management’s
approval is obtained.
5.1.2.2 Work may also be contracted out to non-approved Authority organization under
certain circumstances for specific work. Approval of such organization is subject
to an assessment or evaluation, and written authorization with conditions by the
Quality Management Manager in concurrence with the Authority.
5.1.3 Procedure
5.1.3.1 For contracting out aircraft maintenance checks, other than the general terms
and conditions of the agreement, the following areas need to be addressed:
5.1.3.1.1 Responsibility for preparation and compilation of work package.
5.1.3.1.2 Sourcing of contractor based on their experience, technical
expertise, quality, hangar slot, ground time, reliability and pricing.
5.1.3.1.3 Maintenance facility audit.
5.1.3.1.4 Technical representatives during check.
5.1.3.1.5 Approval o f t h e o r g a n i z a t i o n b y t h e A u t h o r i t y o r o t h e r
f o r e i g n authorities.
5.1.4 Aircraft Maintenance
5.1.4.1 Philippines AirAsia Inc. aircraft maintenance may be contracted out to t h e
A u t h o r i t y approved Maintenance Organization. Local or Foreign, the
Authority concurrence shall be obtained.
5.1.4.2 Performance of work by external organization shall conform to Philippines
AirAsia Inc., Inc. Quality System / Standards and aviation authority
requirements. All work to be certified by appropriately approved/authorized
personnel.
5.1.4.3 Philippines AirAsia Inc. engines maintenance is contracted out to the Authority
approved organization. For foreign organization, the Authority concurrence shall
be obtained
5.1.5 List of Maintenance Contractors
5.1.5.1 A list of all maintenance contractors currently engaged by Philippines AirAsia Inc.
will be maintained and controlled in a separate file by the Quality Management
Department.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
CONTRACTED MAINTENANCE
Chapter 5.1
List of Contracted Maintenance
Page 2

5.1.6 Responsibilities
5.1.6.1 Contractor Approval : Quality Management Manager
5.1.6.2 Maintenance Contract Negotiations : Head of Engineering,
Engineering Support Manager,
Maintenance Manager
5.1.6.3 Monitoring of Contractor : Maintenance Manager
5.1.6.4 Initial Evaluation, Audit and : Quality Management Manager
Monitoring of Contractor

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
CONTRACTED MAINTENANCE
Chapter 5.2
Scope of Work
Page 1

5.2 SCOPE OF WORK

5.2.1 Purpose
5.2.1.1 The Engineering Department of Philippines AirAsia Inc. is responsible for the
maintenance of the company’s fleet of aircraft and airworthiness activities.
5.2.2 AMO Maintenance Services
5.2.2.1 Routine Maintenance – both Base Maintenance and Line Maintenance
5.2.2.2 Non-routine maintenance - both Base Maintenance and Line Maintenance
5.2.2.3 Engine, Engine Accessories, and Emergency Equipment repair and alteration
5.2.2.4 Airframe repair and overhaul /structural Inspection Program
5.2.2.5 Required Inspection Items (RII)
5.2.3 Maintenance Management Services
5.2.3.1 Aircraft Maintenance Program, Amendments, Approval and Deviations
5.2.3.2 Definition of Transition Checks
5.2.3.3 Reliability Programs
5.2.3.4 Assessment and Control of Mandatory Modifications and Inspections
5.2.3.5 Assessment of Non-Mandatory Modifications and Inspections
5.2.3.6 Major Modification Standards
5.2.3.7 Maintenance Records
5.2.3.8 Accumulation of Flight Hours and Cycles
5.2.3.9 Defect Management
5.2.3.10 Preflight Inspection
5.2.3.11 Implementation and definition of Flight Test
5.2.3.12 Maintenance Review
5.2.3.13 Provisioning Airworthiness and Operational Data.
5.2.3.14 Life Limited Parts and Operational Limited Components
5.2.3.15 Maintenance Planning and Documentation
5.2.3.16 Aircraft Parts, Tools and Equipment Warranty Administration
5.2.3.17 Consulting in Line Station Activities
5.2.3.18 Maintenance Control
5.2.3.19 Aircraft Parts, Tools and equipment inventory management
5.2.4 Additional Services
5.2.4.1 Development of Modifications and Repairs
5.2.4.2 Manufacturing, Factory Repairs Surveillance and Final Acceptance
5.2.4.3 Specifications Assistance and Buyers Furnished Equipment – Selection

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
CONTRACTED MAINTENANCE
Chapter 5.2
Scope of Work
Page 2

5.2.4.4 Retrofit-Management
5.2.4.5 Aircraft Fuel handling and Control

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
CONTRACTED MAINTENANCE
Chapter 5.3
Maintenance and Inspection Release
Page 1

5.3 MAINTEN ANCE AND I NSPECTION RE LE AS E

5.3.1 Approval of Maintenance Work


5.3.1.1 Philippines AirAsia Inc. delegates its responsibility to carry out the required
maintenance program of its fleet to its contracting AMO which has approval
from the Authority which is authorized under its approved maintenance
organization rating to perform and sign the approval of maintenance,
preventive maintenance, progressive maintenance, minor repair and/or
alteration for the type of aircraft Philippines AirAsia Inc. is operating.
5.3.1.2 The aircraft may be released for return to service, upon performance of the
required maintenance, by authorized personnel of the contracting AMO,
whereas the personnel are in accordance with CAR Subpart 2.6. In effect, the
person signing the release acts in the capacity of an authorized maintenance
organization for Philippines AirAsia Inc. and is certifying the maintenance
covered by the release as having been accomplished according to Philippines
AirAsia Inc. continuous airworthiness maintenance and inspection program.
5.3.1.3 Contracted AMO of Philippines AirAsia Inc. shall ensure that a flight does not
commence unless the required equipment:
5.3.1.4 Meets the minimum performance standard and the operational and
airworthiness requirements;
5.3.1.5 Is installed such that the failure of any single unit required for either
communication or navigational purposes or both will not result in the inability
to communicate and/or navigate safely on the route being flown;
5.3.1.6 And is in operable condition for the kind of operation being conducted, except
as provided in the MEL.
5.3.1.7 If equipment is to be used by one flight crew member at his station during
flight, it shall be installed so as to be readily operable from his or her station.
5.3.1.8 When a single item of equipment is required to be operated by mor e than one
flight crew member, it shall be installed so that the equipment is readily
operable from any station at which the equipment is required to be operated.
5.3.1.9 Responsibility for each step of the accomplished maintenance is borne by the
person signing for that step and the airworthiness release certifies the total
maintenance package. However, this arrangement shall in no way reduce the
responsibility of the certificated mechanics or repair stations for maintenance
functions or tasks they perform or supervise.
5.3.2 Performing Inspections
5.3.2.1 To ensure the highest degree of safety, the following policies and procedures
should be imposed by the company:
5.3.2.1.1 Philippines AirAsia Inc. shall not allow any person to perform the
required inspection, unless that person is appropriately certificated
and properly authorized under this manual;
5.3.2.1.2 Philippines AirAsia Inc. shall not allow any person to perform the
required inspection, unless that person is under the supervision and
control of the contracting AMO;
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
CONTRACTED MAINTENANCE
Chapter 5.3
Maintenance and Inspection Release
Page 2

5.3.2.1.3 Philippines AirAsia Inc. shall not allow any person to perform the
required inspection, unless that person is not the one who performed
the item of work to be inspected;
5.3.2.2 In case the aircraft originates in remote areas where no company authorized
inspectors are available, the Pilot-In-Command with Pilot Transit Check (PTC)
authorization, upon performing the required inspection, other than the inspection
required for continues airworthiness maintenance program, may release the
aircraft for flight for which he/she confirmed that no known condition exist that
makes the said aircraft non-airworthy
5.3.2.3 It is the responsibility of the Quality Management Manager to ensure that a
current list of designated inspectors authorized to perform the required inspection
is properly maintained in accordance with this manual. Each inspector is
identified by name, occupational title, and their limited authorizations to perform
the required inspections. The current list of authorized inspectors is kept on file
by the Quality Manageemnt Manager and copies are distributed to all outstations
and concerned departments.
5.3.3 Final Inspection and Release to Service
5.3.3.1 Prior to approval for return to service, irrespective of the method used to indicate
such approval, the AMO’s Chief Inspector will audit the records “package” as
identified by the work order, to determine that all work has been inspected as
required for compliance with this inspection system in accordance to Philippines
AirAsia Inc. Approved Maintenance Schedule.
5.3.3.2 Once the approval has been given to the audit of the work package performed,
either the AMO’s Chief Inspector or the individual authorized in the official roster
and individual summary of employment will approve the article for return to
service.
5.3.3.3 Whenever the aircraft records (log) are available, record of work accomplished is
expected to be made therein.
5.3.3.4 Articles such as appliances, accessories, and individual parts or components will
not have an individual record to which an entry may be added. However, the
installation of these items on an aircraft constitutes an aircraft maintenance or
alteration, and records must be made accordingly.
5.3.3.5 A maintenance release is completed as a part of the work order form at the time
of approval for return to service. A separate maintenance release card will be
completed and shipped on an article that is shipped to Philippines AirAsia Inc..
5.3.3.6 It is the responsibility of the person authorizing return to service to assure that the
aircraft appropriate manual is properly revised following any alteration or
modification to the aircraft and that the weight and balance record has been
amended as necessary.
5.3.3.7 Aircraft components, appliances, and other items, other than completed aircraft
repaired or overhauled as authorized by the AMO specifications, will be returned
to service through the use of a maintenance release preprinted on the
serviceable tag. The jurisdiction where the work is accomplished is responsible
for the release of units in the category.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
CONTRACTED MAINTENANCE
Chapter 5.3
Maintenance and Inspection Release
Page 3

5.3.3.8 No aircraft or unit may be released for return to service until the work orders and
other records have been reviewed for completeness and final acceptance cleared
by inspection. Particular attention shall be accorded the status of applicable
airworthiness directives
5.3.4 Maintenance Release Statement
5.3.4.1 A maintenance release stamp and/or preprinted tag will be used to release to
service major repairs which have been accomplished by this contracting AMO. In
any event, the AMO will indicate on their copy of the work order whether or not a
maintenance release was used, including the signature of the authorized
representative.
5.3.4.2 The (use only applicable rating or ratings) aircraft, airframe, engine, propeller
and/or appliance identified on the logbook was repaired and inspected in
accordance with current instructions contained in Philippines AirAsia Inc..
Approved Maintenance Schedule.
5.3.4.3 The following statement shall be used by AMO repair station for each
maintenance release:

Philippines AirAsia Inc.


Company Certificate Number
Company Address

MAINTENANCE RELEASE
The aircraft and/or component identified herein has been repaired and/or inspected in accordance with
current Civil Air Regulation, for the time being enforced, and hereby certifies that the aircraft and/or
component was found airworthy for return to service. Pertinent details of the repair are on file of this
repair station under Work Order No.: ___________.

___________________________ ____________
Authorized Representative Date

NOTE: Inspection stamp/ symbol will not be used on the maintenance release

5.3.5 Qualification for Authority to sign maintenance release


5.3.5.1 Only maintenance personnel, who meet the qualification requirements listed
below, shall be allowed to sign Maintenance Release or approve the Return to
Service.

Authority: Head of Engineering, Philippines AirAsia Inc.


Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
CONTRACTED MAINTENANCE
Chapter 5.3
Maintenance and Inspection Release
Page 4

5.3.5.1.1 Holder of valid Civil Aviation Authority of the Philippines (CAAP)


license with appropriate rating;
5.3.5.1.2 Granted with the Return to Service or Maintenance Release
authorization by Philippines AirAsia Inc. or Quality Management of
the AMO;
5.3.5.1.3 Completed the Type-rating course on the applicable aircraft type/s;
5.3.5.1.4 Must be familiar and knowledgeable on the following:
 CAR regulations applicable to maintenance operations
e.g. CAR Part 4, 5, 6, 7, 8 & 9.
 Philippines AirAsia Inc. Approved Maintenance Schedule
 Philippines AirAsia Inc. Maintenance Control Manual
 Authority-approved Minimum Equipment List (MEL)
 Appropriate Aircraft Maintenance Manual
 Philippines AirAsia Inc. maintenance documentation
5.3.6 Certification of Return to Service
5.3.6.1 Return to Service (RTS) is a certification signed by AMO certifying personnel in
respect of an inspection; repair or modification on a complete aircraft, engine or
component after it has received a Maintenance Release for the maintenance
performed by AMO.
5.3.7 Return To Service (RTS)
5.3.7.1 A certification of Return to Service (RTS) shall be provided on the following:
5.3.7.1.1 After the completion of work package of scheduled maintenance of
the approved maintenance program of the aircraft, whether such took
place as base or line maintenance.
5.3.7.1.2 Before flight at the completion of any defect rectification, while the
aircraft operates between scheduled maintenance.
5.3.7.1.3 Contracted AMO shall show a copy of maintenance release for the
aircraft to the Pilot-In-Command, or ensure that an entry noting the
release is made in the maintenance section of the MR1.
5.3.7.1.4 After the completion of shop work on aircraft article or component.
Said certification will only be issued by authorized certifying
personnel when satisfied through inspection and verification process
that all required maintenance of the aircraft has been carried out
properly in accordance with the applicable procedures of this manual
and the requirements of relevant regulation.
5.3.7.1.5 A RTS statement or certification shall be completed according to the
provisions of CAR subpart 6.5.1.6 and IS 6.5.1.6 and shall include at
least the following required details:
5.3.7.1.6 Basic details of the maintenance carried out;
5.3.7.1.7 The date such maintenance was completed;
5.3.7.1.8 The identity, including the authorization reference, of certifying
personnel; and AMO Certificate number

Authority: Head of Engineering, Philippines AirAsia Inc.


5.3.8
SUMMARY OF AIRCRAFT STATUS
REPORT

Flow Diagram

LINE MAINTENANCE PAA


DISTRIBUTORS

SEND AIRCRAFT DAILY STATUS


SEND AIRCRAFT DAILY
REPORT ZAI REPORT
TOSTATUS MOC WILL COLLECT AND EVALUATE ALL
TO PAA THE LM AIRCRAFT STATUS REPORT
CONTRACTED MAINTENANCE
Maintenance and Inspection Release
MAINTENANCE CONTROL MANUAL

Authority: Head of Engineering, Philippines AirAsia Inc.


RECEIVE THE REPORT FROM ZAI
MOC SEND THE SUMMARY OF AIRCRAFT MCC
Page

DAILY STATUS REPORT TO THE RECEIVE THE REPORT FROM PAA MOC
Chapter
Issue 03

CONCERN DEPARTMENTS
Issue Date

Rev 00

5
21SEP15

5.3
MEL AND CFI MONITORING

LINE MAINTENANCE PAA


DISTRIBUTORS

SEND MEL AND CFI MONITORING MOC WILL REVIEW THE OPEN MEL AND
SEND MEL AND CFI MONITORING REPORT
REPORT TO ZAI CFI AND INFORM THE INVENTORY
TO PAA
CONTROL OFFICER FOR PART REQUEST
CONTRACTED MAINTENANCE
Maintenance and Inspection Release
MAINTENANCE CONTROL MANUAL

Authority: Head of Engineering, Philippines AirAsia Inc.


RECEIVE THE REPORT FROM ZAI MCC
Page

MOC SEND THE MONITORING REPORT TO


RECEIVE THE REPORT FROM PAA MOC
THE CONCERN DEPARTMENTS
Chapter
Issue 03
Issue Date

Rev 00

6
21SEP15

5.3
AIRCRAFT MAINTENANCE
ACTIVITIES REPORT

LINE MAINTENANCE PAA DISTRIBUTORS

MOC REVIEW THE MAINTENANCE


SEND THE REPORT TO ZAI ACTIVITIES PERFORMED DURING
SEND THE REPORT TO PAA AIRCRAFT RON THROUGH MR1, CABIN
DISCREPANCY LOGBOOK,OTHER
DOCUMENTS
CONTRACTED MAINTENANCE
Maintenance and Inspection Release
MAINTENANCE CONTROL MANUAL

Authority: Head of Engineering, Philippines AirAsia Inc.


RECEIVE THE REPORT FROM ZAI MCC
Page

MOC SEND THE REPORT TO THE


RECEIVE THE REPORT FROM PAA MOC
CONCERN DEPARTMENTS
Chapter
Issue 03
Issue Date

Rev 00

7
21SEP15

5.3